Good day fine sirs and ma'ams.
I would just like to say I love my Tilt 2, and have had it for a few months now with no real problems and this is about my 4th WM phone.
As of about a month ago, I have been unable to connect or sync the device to my PC.
I have WM Device center 6.1 (the latest from the website)
I am running windows 7
I had been able to sync the phone until about a month ago.
I have unchecked the box in the USB to PC for faster data synchronization.
Essentially, when I plug the phone into the computer, it just acts as if it is connected to a charger. Nothing comes up on the phone and nothing comes up on the computer. It just charges. I have even installed and uninstalled WMDC a couple of times.
I really am at my wits end here.
My question is, is there a fix for this apart from sending the phone in? I am able to flash the phone via the microsd card, and even tried going back to the e2 rom that is as close to the ATT rom as I could find.
I did find the stock rom, but it does not come with the image file, just the ruu.exe I believe. I cannot flash roms via the USB cable either, so I am only able to change things like I said, via the microsd card.
Any help is greatly appreciated! Thanks!
And yes, I have searched, and have found many other people posting in other threads saying they have the same problem, and everyone just says to uncheck that one box, which I have done, so that is NOT the problem.
Also, I would just like to add that when I go into the windows directory and attempt to run activesync (repllog.exe) I get the following message.
(cannot communicate with the pc because of the fllowing remote networking error (Error 608)
I have seen others ask help for this question without an answer on xda-dev also.
Thanks again! If anyone has the solution here I think a lot of people will be very happy!
:-(
turn off your firewall then pug ur device in and see if that works... works for me... perhaps your firewall started blocking it for some reason... other than that good luck
I had similar things happen to me in the past. While the phone is connected, check Windows Update whether there is a new version of Sync Center. This has fixed the problem for me.
i appreciate the suggestions.
However,
I have the firewall disabled and it still does not connect.
I uninstalled and reinstalled the WMDC using the latest software directly from the website. There appears to be no updates for the program once it is installed.
Any other suggestions?
Have you tried multiple USB cables, multiple USB ports, or even multiple computers? I've had USB cables which aren't capable of data transfer, as well as USB ports on the computer go bad. You might also considering a hard reset, to ensure no software on the phone could be causing the problem. If it's truly the USB port on the device that's broken, then you're in bad shape if you want to return it to AT&T for repair. You may be able to flash the AT&T stock ROM, but you won't be able to restore the AT&T stock SPL, which they check when fixing the device, so you may very well have to fork over some money to get it fixed. Best of luck
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
freakygeek said:
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
Click to expand...
Click to collapse
Could be a faulty device...my phone connects to every computer, every time. take the phone to your provider and show them whats happening.
Also, i've had issues with the standard mini USB ( http://www.meditronik.com.pl/doc/mini/usb-kabel-mini=foto=canon.jpg ) not properly connecting/loosing connection.
Try a HTC usb it might work better: http://bestcellbuy.com/bargainsea/Pictures/HTC/OEM_Home_Charger_USB_Cable/OEM_HTC_Data_Cable_07.jpg
I've tried the HTC USB lead that shipped with my phone to no avail.
I think the device is faulty (surprise surprise). It charges from USB perfectly fine, every time.
I'll post back once I find out what Telstra say... it's obviously still under warranty but that isn't really the issue - It is just such a major PITA having to switch to a loan phone and deleting confidential business data etc from my phone before sending away for repair etc etc...
Thanks for the help though, it is appreciated.
Well, I've got my USB going again. Not sure exactly what I've done, but basically I pulled the battery out for a few minutes and replaced it, turned on and off the 'high speed' checkbox in USB Connection Settings, and it has come good.
****box phone.
Somehow mine started working again last night too. Same cable, same port and everything.
Really odd, but I'm not complaining at the moment!
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
InjecTioN said:
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
Click to expand...
Click to collapse
Verified - I cannot flash with USB.
Bright.Light said:
Verified - I cannot flash with USB.
Click to expand...
Click to collapse
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Same thing happened to me. No USB sync, no USB connection at all; it only charges. Thankfully I had a chance to flash to a custom ROM before this happened.
The only way I can sync my data is to use a bluetooth USB in my PC. Works quite well with my contacts, calendar, & email, but I have yet to try to transfer any large files.
The bluetooth USB I went with was ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle. It is VERY low profile, too, but I would have liked for it to come with an end cap like those USB flash drives, otherwise I have yet to find any complaints about it. The price was great and so much cheaper than spending an additional $70-$100 to get my USB port on my device fixed.
Here's my saga: No Syncing, No USB Connection
Best of luck!
Debbie
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
da9th_one said:
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
Click to expand...
Click to collapse
was the first thing I checked. thanks for your input though
InjecTioN said:
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Click to expand...
Click to collapse
I did not know one could flash to new ROM by use of the SD card?
Mine is de-HSPL, so now I can not select another ROM anymore. (Got the 6.1 default one again)
Bright.Light said:
I did not know one could flash to new ROM by use of the SD card?
Click to expand...
Click to collapse
I've never used the SD-Card method myself, but now will have to due to my USB port no longer working.
I've been syncing by using Bluetooth USB and just tried transferring files via Bluetooth and it worked like a charm! Smaller files were instantaneous and large files took longer (of course), but also worked fine.
I just tried copying over a RHODIMG.nbh file and that bugger worked (188MB)... Excellent!!!
I did buy a USB card reader to transfer files, just to be on the safe side, but I must say that this little Bluetooth USB that I picked up is working awesome.
Debbie
i exactly have the same problem.I guess i need to send it back
OK I have searched extensively for the last 3 days and have come up fruitless with a working solution. While I have found countless threads (even on here) none of the solutions offered seemed to work for me. So please no flaming When I plug my OG Evo into a USB cable to a computer all that happens is it starts charging. the phone never asks what I want to do. the PC never sees it and the phone does not recognized that it's plugged in. Here are some of the things I have done so you guys don't tell me to search again.
Please note this is an unrooted 2.3 Evo
Rebooted, pulled batteries.
Wiped completely. This includes cache.
Turned "ask me" on and off in the settings
Changed USB cables (6 different ones)
changed PC's (5 Different ones, with 3 different OS's)
Updated just about everything (Including my girlfriend, LOL)
Force stopped PC sync and rebooted.
I am not running any PC sync programs at all.
Any help would be greatly appreciated.
raremind said:
OK I have searched extensively for the last 3 days and have come up fruitless with a working solution. While I have found countless threads (even on here) none of the solutions offered seemed to work for me. So please no flaming When I plug my OG Evo into a USB cable to a computer all that happens is it starts charging. the phone never asks what I want to do. the PC never sees it and the phone does not recognized that it's plugged in. Here are some of the things I have done so you guys don't tell me to search again.
Please note this is an unrooted 2.3 Evo
Rebooted, pulled batteries.
Wiped completely. This includes cache.
Turned "ask me" on and off in the settings
Changed USB cables (6 different ones)
changed PC's (5 Different ones, with 3 different OS's)
Updated just about everything (Including my girlfriend, LOL)
Force stopped PC sync and rebooted.
I am not running any PC sync programs at all.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
has it ever worked properly? maybe its a problem with the drivers?
Well that is difficult to answer. it has never worked with this phone but other phones have worked in the past (My 6th replacement from Sprint), but no phone has been connected to my new win 7 laptop or the other PC's I tried it on. I wish I had my old PC to test connectivity but I do not. The Phone charges on every PC I Plug it into, and I tried it with multiple cables just in case it was my cable that went bad.
well i would try to update the drivers. or delete them if that doesnt work and re-install. what OS are you using on your pc? does it say 'the usb device is not recognized'? oh you also want to make sure that you have the adb drivers installed. thats probably the problem.
OK the PC never sees the phone. I do not even get "Device not recognized". Nothing happens at all except that the phone just starts charging. I think it may be a hardware issue I am having. I just hate the prospect of having to bring my phone back to Sprint.
I was having the exact same problem which was keeping me from rooting. I finally got my computer to recognize my evo by connecting it via usb and entering boot menu. I began selecting hboot and fastboot and my computer "saw" my evo. No problems since that point and now I'm rooted and stoked
Thanks for the Tip, I just tried it. Nothing still cant see my phone. Even HBoot USB didn't work. Thanks for the tip though. It's appreciated!
do you have usb debugging turned on?
I've had this phone for about 4 months and it was working perfectly, flashing ROMs left and right. Yesterday I tried connecting my Samsung USB cable into my laptop and tried to hop on that USB storage. What my laptop is telling me when I connect it is strange. It says that it doesn't recognize the USB device. I tried re-installing the drivers, shutting both phone and laptop down and restarting.. nothing seems to work. Please help me, because without being able to connect to the laptop, my phone is going to be boring and unflashable. Thanks!
thenicksherman said:
I've had this phone for about 4 months and it was working perfectly, flashing ROMs left and right. Yesterday I tried connecting my Samsung USB cable into my laptop and tried to hop on that USB storage. What my laptop is telling me when I connect it is strange. It says that it doesn't recognize the USB device. I tried re-installing the drivers, shutting both phone and laptop down and restarting.. nothing seems to work. Please help me, because without being able to connect to the laptop, my phone is going to be boring and unflashable. Thanks!
Click to expand...
Click to collapse
I've had this happen before with my first sgs2, i'm on my third now. Try it on another PC, with another cable, if that doesn't work I'd just send the unit back for a replacement because the USB port is probably malfunctioning.
i have the sprint samsung s3 SPH-L710, and had it for about 4 months now. before connecting my phone to my pc (windows 8) or any other computer for that matter i did not have any issues transferring files back and forth. even after i rooted my phone there was no issue. after about a week or two i started to have issues. 1 being while the phone is off the screen no longer shows that the battery is charging instead the screen stays blank and vibrates continuously so the only way to really charge it when its dead is to start the turning on process and then plug the phone in. 2 there is now a delay when accepting the charge ive used the original and other usb cables to see if that was the issue and it wasn't. lastly any pc do not recognize the phone nor does the phone recognizes that it has been connected to the pc. ive chaged the settings to MTP then MTP +ADB under PDA and still nothing. uninstalled the drivers and reinstalled them. even reverted my phone back to stock the original sprint factory state and still getting nowhere it seems. if anyone have an idea i would be very greatful!
kirbyodell said:
i have the sprint samsung s3 SPH-L710, and had it for about 4 months now. before connecting my phone to my pc (windows 8) or any other computer for that matter i did not have any issues transferring files back and forth. even after i rooted my phone there was no issue. after about a week or two i started to have issues. 1 being while the phone is off the screen no longer shows that the battery is charging instead the screen stays blank and vibrates continuously so the only way to really charge it when its dead is to start the turning on process and then plug the phone in. 2 there is now a delay when accepting the charge ive used the original and other usb cables to see if that was the issue and it wasn't. lastly any pc do not recognize the phone nor does the phone recognizes that it has been connected to the pc. ive chaged the settings to MTP then MTP +ADB under PDA and still nothing. uninstalled the drivers and reinstalled them. even reverted my phone back to stock the original sprint factory state and still getting nowhere it seems. if anyone have an idea i would be very greatful!
Click to expand...
Click to collapse
If they don't recognize each other. Sit them down and introduce them.
But really, Did you try it again on a XP or 7 computer? Maybe switching to Windows 8 cause HW issues with your comp.
I had this problem with my shift. It either wouldn't get recognized by the computer, or it would but the state would be "offline" in adb not matter what. I also was not able to mount my sdcard by connecting my phone, even though it would show up as a disk drive
The only way I was able to fix this was by getting another phone from Sprint
And yeah, same as you I tried multiple cables, branded, unbranded. Multiple computers too, running windows 7/8
Only adb through wifi was reliable, but push/pull was too slow to actually get anything done
Sent from my PG06100 using xda premium
chrischoi said:
If they don't recognize each other. Sit them down and introduce them.
But really, Did you try it again on a XP or 7 computer? Maybe switching to Windows 8 cause HW issues with your comp.
Click to expand...
Click to collapse
i sat them down and neither one paid attention to each other. so i figured since the phone and windows 8 didnt want to talk i would try windows 7 and vista and the computer doesnt see that its connected to the phone nor does the phone see its connected to the computer. I dont even see anything pop up in the notifications on the phone
chrischoi said:
If they don't recognize each other. Sit them down and introduce them.
But really, Did you try it again on a XP or 7 computer? Maybe switching to Windows 8 cause HW issues with your comp.
Click to expand...
Click to collapse
Maybe after a few drinks they may start talking...
Wait.. That's how the Phablet came to be...
Hey guys, just wondering if anyone had this before:
I am able to charge the devices, but nothing related to USB transfer works...
I am stock, not rooted, with latest version available for the Telus' E973
I've tryed 3 PCs, 2 cables, hard resetted the thing but nothing...
So far, I'm thinking I'd RMA the thing...
Does phone ask about mode when you plug it in?
Also, does the computer make any sound or showing that it's plugged in under computer or device manager?
Sounds like USB cable problem, but if you tried 2 cables the odd it's the problem are really low.
Sent from my Galaxy Nexus using xda premium
Nothing on either the computer nor the device, no changes in the device manager...
Was having same problem.
Redownload/install the ADB drivers or whatever they are, and all other drivers. Worked for me. Mainly the ADB ones.
You mean on a computer or on the device?
I've tried on multiple computer which were working before, and nothing is being "added" when pluging in the device, so it's most likely not a driver issu on the computers.
Maybe you broke the connector? What os does the pc have
Tried with Windows 7 x64 and x86 and Windows XP, same thing on 3 PC's
No reaction either on the PC's or the device.
Definitely broken connector
I'll keep you posted, I'm going to check out with my reseller tonight or mid-day.
So far, I understand that no one had this issue?
Thanks for all the input!
Got there during lunch, it's send out...
Now I'm stuck with a crappy Desire HD...