Related
Can we put together a list of known issues with this phone for those of us who are thinking of switching so we can see everything in one place instead of having to sort through all the mess to find the issues and resolutions. Thanks
This list is just a copy and paste of the main points listed in the first 5 pages so far to save you some reading. Its just a summary, nothing more.
- vertical lines on some models with specific box date
- dead red pixel on some models
- some models has odd camera flash light, when powering off
- occasional errors when playing media on the sd card
- battery has stayed stuck at "100%"
- WiFi settings shows connected to the correct network but keeps scanning (Power saving mode problem.)
- lock screen locks up me sometimes
- wouldn't stay powered down while charging
- it takes quiet some time to charge up
- it's always warm even when not it use, but it gets super hot when charging
- screen lock bug
- take a pic, then tap the gallery button in the camera app, share to facebook, will not upload, says cannot locate pic. go to regular gallery, upload pic same way and it works fine.
- issue with the display staying on
- games freezing up and crashing after about 5- 10 mins of game play
- trouble with data when connected to wifi.
- wifi works but the 4g will not get internet access.
- music player other than orginal makes all kind of funny things skipping ,play not play or stock
- rebooting
this link was sent to me by jangst123 it should help us see how many people are experiencing each issue (poll link)
http://api.viglink.com/api/click?fo... issues Poll&jsonp=vglnk_jsonp_13203616807683
Results of poll:
http://api.viglink.com/api/click?fo...ults of Poll&jsonp=vglnk_jsonp_13203617040734
Just had my first random reboot today, other then that, I haven't had any issues. The phone is amazing
Sent from my SGH-T989 using Tapatalk
good idea, i stickied this topic
to keep track of all the known issues
brian6685 said:
Just had my first random reboot today, other then that, I haven't had any issues. The phone is amazing
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Same here, rebooted on its own after about 2 days of up time. No other issues besides that.
so, off all the stuff i've read in the forum thus far:
the list is something like this:
- vertical lines on some models with specific box date
- dead red pixel on some models
- some models has odd camera flash light, when powering off
lags and some apps performance, or network speed stuff doesn't count
anything else missing?
minor heads up
lets keep this topic only for confirmed issues.
One thing to add- occasional errors when playing media on the sd card. I'm having a hell of a time with Doggcatcher & some music players saying that the media cannot be read.
kabuk1 said:
One thing to add- occasional errors when playing media on the sd card. I'm having a hell of a time with Doggcatcher & some music players saying that the media cannot be read.
Click to expand...
Click to collapse
that's a good one
and it sounds very familiar, back in the SGS1 days, there was similar problem.
using another media player should avoid that problem
AllGamer said:
that's a good one
and it sounds very familiar, back in the SGS1 days, there was similar problem.
using another media player should avoid that problem
Click to expand...
Click to collapse
Yeah it works fine with PlayerPro, but I'm still trying to find another podcatcher that I like. I'm kinda pissed that I paid almost $7 for Doggcatcher & now it barely works >:|
So far my only issue is that the battery has stayed stuck at "100%" twice now (only had the phone for a week obviously). Both times it was in the morning after the phone had charged all night, and then I take it with me for school/work. I used it for a few hours at school and it stayed at a 100% so I took it by T-mobile and they hadn't seen that before.
They did the same thing I did which was remove the battery and restart the phone. After that it read correctly (around 76% or something). Still I don't want to have to pull my battery every day after it gets a full charge. I'm going to see what it does tomorrow in the morning and go from there....anyone else have this issue?
please report that bug directly to samsung on the stickied link
Darmokk said:
So far my only issue is that the battery has stayed stuck at "100%" twice now (only had the phone for a week obviously). Both times it was in the morning after the phone had charged all night, and then I take it with me for school/work. I used it for a few hours at school and it stayed at a 100% so I took it by T-mobile and they hadn't seen that before.
They did the same thing I did which was remove the battery and restart the phone. After that it read correctly (around 76% or something). Still I don't want to have to pull my battery every day after it gets a full charge. I'm going to see what it does tomorrow in the morning and go from there....anyone else have this issue?
Click to expand...
Click to collapse
I can understand that the most embarrassing thing to do in public is a battery pull. I haven't done a battery pull since my blackberry days
AllGamer said:
please report that bug directly to samsung on the stickied link
Click to expand...
Click to collapse
Done!
Killbynature said:
I can understand that the most embarrassing thing to do in public is a battery pull. I haven't done a battery pull since my blackberry days
Click to expand...
Click to collapse
Haha yeah I can deal with it from time to time maybe, but I don't wanna be doing every freaking morning haha
I also have the 100% battery bug. I don't have to pull the battery though, just doing a reset by power off/on works to clear it. It *is* kind of annoying though...
I have seen this as well. It happened the last two mornings after charging overnight.
I have same issue. keep showing 100% battery indicator.
Wow lots of people having isSue wiTh the 100% battery thing hopefully that getS sorteD soon.
Edit: I HATE typing on this freaking iPad sometimes!
I saw the battery stuck at 100% as well on mine. Another thing i noticed that i have the WiFi ON all the time. So while i'm in office it is connected to the WiFi and the phone sits in my pocket for about an hour or more before i actually use it (using another phone at work), so after i wanna use it and it shows the WiFi connected symbol but no connection. Go to WiFi settings and shows connected to the correct network but keeps scanning. Turn Off WiFi and turn it back ON and its running again. Although i did not noticed this issue at home. Is it that at home my phone is always on table and not in my pocket....is it something to do with my my pocket
Power saving mode problem. When activated, it turns off gps, wifi, blue tooth etc.. (Whatever you choose) at specified battery level. However, when power is recharged past the set power saving mode point it doesn't turn these features back on. So annoying.
So when fully recharged, you have to go back and manually re-enable your gps, wifi, screen brightness etc..
This seems like a software issue, do the other brand gs2's have this problem?
**Also have the 100% battery bug.
My Galaxy S II wouldn't stay powered down while charging. Everytime I turned the device off while charging it would automatically power back on. I honestly wasn't sure if that was simply the way the phone was designed (which would be odd), but sure enough at the T-Mobile store today we opened up a brand new Galaxy to see if it would remain 'off' while charging. Sure enough, it could.
Long story short, I have the 100% battery malfunction, and an "unable to charge turned off" issue. Swapping out phones at T-mobile as we speak Another GSII btw, even with these annoying issues its a great phone. I think (hope) I just got a lemon?
I'm getting a crash once every 3-4 days on average that requires a battery pull. So far I've had it happen while receiving a Whatsapp message, replying to a Google+ notification, and most recently, while listening to music.
I know I am not alone because I have seen a few other threads talking about similar issues. I am wondering how widespread this is however while I try to decide whether to return the phone or not. Are any of you running for a long period of time (1 week or more) without any instability?
I've had it happen to me a couple of times too, once when playing a movie in Diceplayer, and accidentally push the power button, causing the screen to go blank, then I couldn't turn it back on. Had to pull the battery. Had it happen to me again this morning, can't remember what I had done prior to it happening, though. Anyway, I did not have the time to pull the battery, so I just tried it again a couple of minutes later, and it woke up, all was normal again.
Happened twice only since November 25th to me.
I've had the phone now for a couple of weeks and have yet to have a crash.
My phone crashed two times in one week. Booth times when i closed a game.
Just take into consideration that most of these crashes are due to incompatibility between ICS and apps that don't officially support it yet. Not as much due to the device itself. So returning it and getting a phone running gingerbread won't solve the crashed when that phone eventually gets ICS....
I get it every few days too. Crash followed by what looks like the phone trying to reboot, but screen just goes dead and I need to pull battery to restart it.
i have had this too a few times. the screen just turns off, and won't turn back on. have to pull the battery before i can turn it back on.
this last time, i was just in the sms app, reading a message. i noticed the text was rendering strangely, with sort of colours around the edges of the letters, as if it was a low-res screen. then just as i tapped the message, to try to see if the rendering would change if i highlighted it, the screen turned off, and the phone seems to be dead, requiring a battery pull before i am able to turn it back on.
i haven't pulled the battery yet, and the phone is still sitting apparently dead. however i also notice that despite the screen being off, and it sitting here for a while doing what seems like nothing, the top half of the phone is actually pretty hot (front and back). not due to the screen having been on either, because the bottom half is cold.
Try turning off the eq in the music player. Worked for me it seems.
Sent from my Galaxy Nexus using Tapatalk
Based on the replies received so far, I think it is fair to say that these crashes are most likely related to software issues (as opposed to hardware). I guess patience is due while our bleeding edge technology stabilizes..
me too
Yes, i have also had a crash twice in the one week that I have had sgn which required a battery pull to turn the phone back on. I think the first time, I was in the settings and it looked like a few pixels were going crazy then screen went black and I had to pull battery. Then about 5 days later, I was not using the phone but when I went back to it, the screen was black and I couldn't turn it on untill battery pull. Watching this thread with interest.
Had it a few minutes ago with Facebook. Had just opened it when it turned black. No button responded. Eventually managed to get back in menu. Considered removing the app.
Sent from my Galaxy Nexus using xda premium
Didn't have a black screen so far, but had it freeze 3 times in the week that I own it (2x Google Maps, 1x in Gallery when pressing home button). Screen stays just as it is, no corruption, no dimming, no response to anything.
I had similar problems guys and horrible battery life. It is 100% an app you downloaded.
Do a complete wipe or figure out which app it is one by one. I did the second method and I only lose 1% of battery life an hour on standby.
Completely stock GN with 4.0.3 - never rooted, locked bootloader
Sent from my Galaxy Nexus using XDA App
Hi,
I'm just wondering if anyone else is suffering from this problem.
When my battery gets down to 20% or lower if I use the camera (without flash) for approx 1min when taking multiple photo's my phone turns off and the power button has to be used too power it back up.
it happens with both photos and video.
I haven't tried a different ROM yet, I am on ARHD with TripNDroid Kernel and have tried camera mod's too to try and prevent it.
I assume its because my battery may possibly be on its way out and its not providing enough current, but just curious to see if anyone else has seen this.
Let us know what your have found after the update. Good and bad.
Since the update my WiFi has dropped out on my home network twice. Have to restart or turn airplane mode on/off.
Also I don't think the battery has improved any....
Terra1 said:
Let us know what your have found after the update. Good and bad.
Since the update my WiFi has dropped out on my home network twice. Have to restart or turn airplane mode on/off.
Also I don't think the battery has improved any....
Click to expand...
Click to collapse
I just noticed a bit longer restart times. Thats it !:cyclops:
I've noticed darker video recording in low light l...
After the update, at the settings / power the scrolling is laggy. This module was updated, something is just not right at my device. I did a factory reset, no avail. It's lagging only over here, pretty annoying...
vistvan83 said:
After the update, at the settings / power the scrolling is laggy. This module was updated, something is just not right at my device. I did a factory reset, no avail. It's lagging only over here, pretty annoying...
Click to expand...
Click to collapse
Yeah, its true. It slipped my mind. Probably this particular portion of the software was developed at the last moment, and they didn't have enough time to test it thoroughly
I have narrowed my wifi drop outs to the beyond pod app.
My camera won't focus after updating. I had the problem prior, but did the alcohol microfiber run to get the coating off and it was working great. After I updated the camera now seems like it won't focus, only objects within 5 inches are in focus. I did a factory reset and made sure that the camera wasn't set to macro mode. Nothing is working to fix this problem. I think my camera might just be broken now.
Sent from my HTC One_M8 using XDA Free mobile app
Now after a few days i think that the battery cannot hold on so long as with 4.4.2. Previously i could run it two days with moderate use, now the battery level drops to 20% after 24 hours.
At the update the battery was not fully charged. Is this behavior normal after the update, did i make a mistake, or does anybody else have the same problem?
I'm on 19% after 13 hours. WTF is going on? I cannot see any suspicious app causing this. Can i revert to 4.4.2? LOL...
vistvan83 said:
Now after a few days i think that the battery cannot hold on so long as with 4.4.2. Previously i could run it two days with moderate use, now the battery level drops to 20% after 24 hours.
At the update the battery was not fully charged. Is this behavior normal after the update, did i make a mistake, or does anybody else have the same problem?
I'm on 19% after 13 hours. WTF is going on? I cannot see any suspicious app causing this. Can i revert to 4.4.2? LOL...
Click to expand...
Click to collapse
I have (or had) the same problem as you with the new update. Try clearing the cache partition (that's what I've been told). I'm still keeping my eye on the battery to see if it's fixed. The problem for me was that Android Kernel and Android System was using too much battery.
Here are some screenshots:
https://drive.google.com/file/d/0BzywJDML-7JkTkJwOV9mQk5ucG8/edit?usp=sharing
https://drive.google.com/file/d/0BzywJDML-7JkTlc3ODYzcUotQlE/edit?usp=sharing
These battery results are pretty bad compared to what I was getting prior to 4.4.3 (i got 2d5h once with 4h on screen and 7 hours awake).
Hi! I think i was able to fix it, the issue appeared on other devices which received 4.4.3. I cleared the cache for Google Play Store and for GP Services. Now i'm at 50% after 20 hours.
vistvan83 said:
Hi! I think i was able to fix it, the issue appeared on other devices which received 4.4.3. I cleared the cache for Google Play Store and for GP Services. Now i'm at 50% after 20 hours.
Click to expand...
Click to collapse
just tried that and hoping it works. I've tried turning off fast boot but having the same issues others are reporting also.
here is a post from another user:
Hi, everyone, this is my first time here, so bear with me. On Wednesday, August 28, I downloaded the new Kit Kat 4.4.3 update from AT&T onto my One M8. Right after and for a few hours after, everything was in great condition as always. I've had my M8 since launch and haven't had a problem since and hold it very dear to me. Then, after about four hours, I noticed the phone was getting hot, really hot. I had power saver on as always and I saw that the CPU was taxed at 97%, just having Instagram running and YouTube actively showing a video. So I restarted the phone, clearing the cache and making sure that nothing was working too hard. That's when the problems really started coming up. It was getting hot but I ignored it and went to the Play Store to update my banking app and download Reddit News. After seven minutes of a normally one minute (if that) update, I stopped the download, cleared the cache and tried again. Nothing. So Google Play won't download, update, or install apps, Google, or third-party. That's not all. Hangouts will not send messages. Even in full LTE connectivity and 5 GHz Wifi AC, message could not send both to Android users (one used messages, the other Hangouts) and to an iPhone. It was like deja vu with my old iPhone 4S. BUT THAT'S NOT ALL. YouTube was giving me hell, too. When I would type into the search bar to search for a video, the search bar would clear. For example, if I'm looking up and type into the search bar on YouTube "Linus Tech Tips," then it'll work. But if after that I backspace or "x" out "Linus Tech Tips," and type something else, say, "Build a Gaming PC," If I use Swype (Swiftkey, Google Keyboard, or HTC Sense), the first word shows up, but as I'm typing, the subsequent words are erased and "Linus Tech Tips" shows up in the search bar (check him out if you don't already). This is EXTREMELY frustrating and now I can't watch The Joy of Painting. Damn. Finally, the CPU and heat I mentioned before is crazy. The CPU is always between 79% and 99% at all times. the RAM is usually at about 75% as normal, but the CPU is running nuclear hot. It's going to 105-115 degrees Fahrenheit. This worries me, all of this, because I wonder if this is the fault of the new 4.4.3 update for the AT&T M8 model or maybe underlying causes. I've had Malwarebytes scan my phone and find nothing. That caches are cleared and nothing seems to work. If anyone can help I would be extremely grateful because my only option in my mind is to do a hard factory reset of the device. Thanks to anoye who can help, and if not, then, oh well. Thanks, and sorry I made an essay out of this, this is really a big problem for me.
another user just posted:
Well, I think that the factory reset fixed it. It's been over an hour now, and the phone isn't overheating anymore. Battery life has only dropped 2% in that hour instead of the 2% every five minutes after the update.
After the 4.4.3 update the camera's manual mode doesnt change the exposure the same way as it did in 4.4.2 so i cant see the pics in the viewfinder at night before i actually take the pic and look at it, and that really sucks.
I found it very hard to find information from people who actually have the update in other threads because it is mixed with information on how to actually obtain and install the update.
So what are your impressions of tge 5.1.1 update ? Please only post if you have the update installed and running for at least few hours.
My impressions:
- Battery life is worse, like 30% worse with Wi-Fi detection on, even if mostly using Bluetooth.
- Still can't edit the canned response list Emoji drawing is a bad joke.
- I can't dismiss notifications with flick gestures (only hide them)
- Very smooth and responsive UI overall
- No annoying "Ok Google" text on watch face until you say "ok Google" 5 times
Battery life for me for 5 times better.... One thing, this enables 'always on' apps... I would check some of your apps and see what battery consumption is. I've been in my watch since about 10am and I have 53% left right now. Way better than anything I have ever gotten. This is with wifi on.
It's pretty fantastic for me. I have no complaints. The processor is old, but I'm very impressed with how optimized they've made it. The lag just doesn't interrupt my work flow, unlike with the Apple Watch at least. There's no major delay. Will likely be buying V2 or V3 depending on how I feel the life cycle for these devices will be.
Updated yesterday. I feel like the battery lasts less, but you have to give it 2-3 days to settle down. Liking the new features, but I don't think I'm gonna use Wi-Fi too much since it drains battery.
For now, I'm keeping WiFi, gestures, and ambient mode off. This way within a week I'll have a true comparison of battery life. Then I'm going to test each function and how it effects battery. I'll let everyone know how it goes.
Have the update one day now,
Good points:
-Smootness
-less buggy
-wifi when out of range
-wrist flick(great idea)
-Google maps maps
Bad points:
-Wrist flick is hard to perform correct (think it is a learning curve)
-When wifi is active on whatch and is connected but phone isn't connected to internet it still says it is connected.
-Laggier in first minutes after boot
-Lock screen sometimes activates when on wrist.
Overall i'am happy. Batterylife is to early to judge
I got the update yesterday after resetting my device. The first thing that I have noticed is that I can no longer dismiss notifications that only take up the bottom part of the screen. I have to pull the notification up and can then dismiss it. If this is what the developers intended, then that it is a major step backwards.
Also where do I setup which apps should stay "always on"?
Battery life after the update is disasterous, about 6% per hour but I need to give it a few days to sort itself out.
The dismissing of notifications is very much hit and miss and is impracticable.
At the moment I am not impressed with the update. Hopefully things will sort themselves out over the next few days.
For me, the update has been surprisingly good.
Good:
- Battery life (which I must admit, was my primary concern) is as good as it was prior to the update, even with the watch connected to WiFi.
- I love the flicking gestures, they work exactly as I imagined they would, although they're not as smart as they should (you can swipe available cards up and down, but when a card has multiple sub-cards, you can't scroll between them).
- Performance is great, specially considering it's a device with 512MB RAM, UI is still responsive enough and with very little lag.
- I love the new contact screen, it saves me a lot of time for quick calls when I can't remember the contact name (I normally use Google Now to call someone).
Bad:
- For the life of me, I haven't figured out how to enable always-on apps. It's one of the features I've been waiting for so eagerly, specially for Google Keep's checked notes (which I use A LOT).
- The WiFi connection is USELESS if you leave your phone home and find a protected WiFi network, because you NEED the phone to input the password. It kinda defeats the whole purpose.
One thing I noticed after the update is all of my hangouts threads became unmerged. Now each person has SMS/Hangouts as seperate threads. My one buddy experienced the same issue when his watch updated. Not sure why the software update would cause that, but it's upsetting.
Overall, I'm really liking the update. The only thing that's really bugging me is that you can't seem to dismiss notifications unless they're open. I'm used to being able to dismiss them immediately if I can get all the information I need from their title. Now, I actually have to swipe up first to open them, and only then can I dismiss them. It's not so bad that I can't live with it, but it is annoying.
The update has exceeded my expectations so far. I have only had it installed for about 12 hours. Battery life seems better. Worst case I don't think it has gotten any worse which was a huge concern because it hasn't been so wonderful. It seems to give more feedback and explanations so I'm not guessing as much. For example when I added a playlist it informed me that the battery needed more charge to download to the watch. Prior to the update I would have been scratching my head all day and then it would magically download when I charged up at night.
I really hope the WiFi works as advertised. I can think of many ways it could be useful to me. It seems like there are lots of times when I want notifications in case of an emergency because I'm a single dad but I also don't want to carry the phone with me.
My biggest annoyance with update is that now I have to open cards before they can be swiped away. Most times I can tell what a card is telling me and used to swipe them away without opening them.
Seems more responsive.
As others have said, removal of swiping / dismissing the previews was not a good call.
Not entirely sure, but looks like I won't be able to connect to my work WiFi which uses certificate based EAP-TLS authentication ? Will see when I'm back in the office next week.
Sent from my Lollipop TF700T
Do the other watches have the same issue (yeah, I'm calling it an issue instead of a feature) with the notification swiping? Or maybe this is something Motorola did thinking they were compensating somehow for the flat tire? Regardless, I hope there's an update to fix it, it just annoys the piss out of me every time.
My first day battery report.
Off charger at 9am, end of the day (11pm) 67%. This is with WiFi and ambient mode off so I can have a direct comparison to prior then update. But to me that is a huge improvement.
Has anybody figured out how to enable the App Always On feature?
I've updated my watch yesterday and wanted to let my watch get to 0% to calibrate the battery because of the new update. so I didn't put my watch off at night, and the next morging (today) my watch was 10% and the screen was totally black and it wasn't responding to the side button so I tried to hold it for 30 seconds to let it restart I saw the normal bootupscren but as soon it was staring the app it became black again. I now have let it charge to 100% and it it's responding perfectly again. Does anyone know what was wrong?
Thanks for your time!
user of android said:
I've updated my watch yesterday and wanted to let my watch get to 0% to calibrate the battery because of the new update. so I didn't put my watch off at night, and the next morging (today) my watch was 10% and the screen was totally black and it wasn't responding to the side button so I tried to hold it for 30 seconds to let it restart I saw the normal bootupscren but as soon it was staring the app it became black again. I now have let it charge to 100% and it it's responding perfectly again. Does anyone know what was wrong?
Thanks for your time!
Click to expand...
Click to collapse
I noticed the same behavior when mine was at 2%. It did not respond to screen touches and only switched on for about half a second after clicking the side button several (5 or more) times. It still took about 30 minutes for the watch to finally shut down. Maybe this is because of a very aggressive battery saving mode?
I must add that I did reset the watch after the 5.1.1 update was fully installed and wanted the battery to drain completely for the same reason you did: to recalibrate it.
Sent from my One S using XDA Free mobile app
Mister-B said:
Has anybody figured out how to enable the App Always On feature?
Click to expand...
Click to collapse
I'm thinking it may only be an AMOLED feature.
Mine had the same issue at 10%. I wonder if this is related to the performance issue Motorola was talking about.
I don't know if I am happy or sad that this is widespread. Hopefully they patch this up.