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Ever since the update, my phone will sometimes not show a number from callers whos names and or numbers used to pop up. It just says "Unknown Caller/Number" even though before the update it would show their numbers. Anyone else experience this?
**EDIT**
Forgot to mention I'm fully stock.
My girlfriends phone also does this after the update and she is completely stock. I am rooted and on AOKP and haven't seen this yet.
Happening to me too, very annoying
I talked with tech support they made me do a full wipe, I did, and its still occurring. I just called in for a replacement, as I don't know what else it could be.
Probably by design by TMo so they can get you to subscribe to their caller ID app.
Sent from my SGH-T989 using xda premium
This has been happening to me also. Havent really looked into it.
mine did that and fixed it self on its own. weird thing is this happening to alot of people
Use whitepages caller id. It should remind the phone about caller id, and you can uninstall it later if you so choose
Sent from my SGH-T989 using xda premium
Its happening to me as well.
Sent from my SGH-T989 using XDA
cjlawson23 said:
Its happening to me as well.
Sent from my SGH-T989 using XDA
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+1 on this. It happens to me at random. Sometimes my girlfriends number will show fine and others it will show as unknown. Not just cellphones but she has called me from her work phone and it does has happened the same thing. super annoying!
I've been seeing this alot lately also...I work in tech support and the times I have seen this something has been off on the back end we can see. I saw it was a known problem 2 weeks back but they've since removed it. Instead of moving a couple of things and click a button technically a "trouble ticket" needs to be filed so TMobile's eng team can track down the issue.
I've found no other workaround then calling in..sorry
Sent from my SGH-T989 using xda premium
I'm having the same problem. When I'm connected to wifi with wifi calling on, my caller ID works. But if I'm connected to the cell network with wifi turned off (or out of wifi range) then my caller ID almost never works. It's worked a few times when connected to the cell network but usually not. Have you guys called T-Mobile to let them know this is a widespread issue?
Hey guys to fix this issue, turn on Wi-Fi calling, place a call to the phone. Then change the settings on the Wi-Fi calling to use cellular network and place another call. After that it will stick until you flash another rom
Has nothing to do with wifi for me. Happens both on wifi and on cell.... Should we be sending in for a replacement? Also im on stock odin of ics. Not updated through kies. Very annoying issue i do not understand
Sent from my SGH-T989 using xda app-developers app
Does this happen to anyone else? Quite often if I've been using the N2 in my home, when I go out and about my phone will not be connected to mobile data (3G) and I have to toggle airplane mode for it to kick in?
tameracingdriver said:
Does this happen to anyone else? Quite often if I've been using the N2 in my home, when I go out and about my phone will not be connected to mobile data (3G) and I have to toggle airplane mode for it to kick in?
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Click to collapse
Not had this myself, sounds like the cellular connection is going to sleep and not waking when your note 2 polls for a connection. Are you on a stock rom or a custom, can you post your android version number as well, will help anyone else who posts who may have more information for you.
If your rooted you could try pulling a log at the time you switch connections see if that yields any useful data.
Same here on a german device. I use manually select the Provider. Then it connect. Thank you for the tip with the airplane mode. But I search a way to kick this big. In a german forum a member says that a Fullwipe helps.
sblock.de - GT-N7100 - Tapatalk2
Its a stock rooted ROM version JRO03C.N7100XXALJ1
Can anyone tell me what to look for in order to create a log? (I don't expect a tutorial just someone point me in the right direction).
The problem is intermittent.
tameracingdriver said:
Its a stock rooted ROM version JRO03C.N7100XXALJ1
Can anyone tell me what to look for in order to create a log? (I don't expect a tutorial just someone point me in the right direction).
The problem is intermittent.
Click to expand...
Click to collapse
Give this a go, should allow you to create a log during the time you have the problem then you can see what android is or is not doing at the time.
http://forum.xda-developers.com/showthread.php?t=1726238
Not something I have had myself but my gf has this same problem with her gs3. After having a look around our seems to be fairly common on the gs3 so any help with a fix would be great. I can only assume that it's something that will be fixed with a fw update from Samsung.
Sent from my GT-N7100 using Tapatalk 2
I have the same issue and so does my girlfriend on her SIII.. Can be really annoying as I might leave somewhere with wifi connectivity expecting the phone to automatically connect to 3g and I miss things like whatsapp messages with no warning :/
When I realise I do use the flight mode trick to fix it but it's annoying that it happens.
Sent from my GT-N7100 using xda app-developers app
androidizen said:
Give this a go, should allow you to create a log during the time you have the problem then you can see what android is or is not doing at the time.
http://forum.xda-developers.com/showthread.php?t=1726238
Click to expand...
Click to collapse
I've got Catlog now, next time it happens I'll open it up. Its behaved today mind.
I'd love to help but those l logging apps require root access on jellybean and I'm not rooted
Sent from my GT-N7100 using xda app-developers app
Hi,
Mine has thuis issue too. Hope new firmware csn solve it.
Sent from my GT-N7100 using xda app-developers app
Hi i have a strange Problem with an galaxy s4 when i try to call anybody or anyone is trying to call me i can't hear anything and the other person eighter no metter which mic or speaker i choose it doesn't even work with original or non original headset but it records voice fine and i can hear music when i hit *#7353# then i can hear the ''melody'' but no calling i don't know what happend with thia phone have anyone any solutions or suggestions?
LegendSmoker said:
Hi i have a strange Problem with an galaxy s4 when i try to call anybody or anyone is trying to call me i can't hear anything and the other person eighter no metter which mic or speaker i choose it doesn't even work with original or non original headset but it records voice fine and i can hear music when i hit *#7353# then i can hear the ''melody'' but no calling i don't know what happend with thia phone have anyone any solutions or suggestions?
Click to expand...
Click to collapse
If you're rooted, just make a Nandroid Backup and restore the phone and see if that fixes it.
That's a test directory.
As mentioned, you can flash a Nandroid to a time prior to having to the issue if you are Rooted.
If not, Factory Reset from the S4.
Sounds like you installed something or changed something.
If you're rooted and on a 4.2.2. CM 10.1 rom that is a common bug, if you're on stock I would send that s4 back and get another one! I will of course try a factory reset first, see if it helps =/
i'm on stock untouched non rooted 4.2.2 and factory reset didn't helped tried that out eighter
could't it be a hardware problem ? like any non original parts? or the main chip is somewhere demaged?
Might be hardware or network.
Do you have a different phone you can try your SIM card in?
If the problem follows the SIM it is a T-Mobile issue.
Sent from my SGH-T999 using XDA Premium 4 mobile app
TheArtiszan said:
Might be hardware or network.
Do you have a different phone you can try your SIM card in?
If the problem follows the SIM it is a T-Mobile issue.
Sent from my SGH-T999 using XDA Premium 4 mobile app
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i tried only german eplus
but it is a good idea i try with t-mobile sim
when this is this problem can i just flash other rom
or what is my next step?
i mean can i flash a rom from intr s4 on this t-mobile s4?
Probably not.
I would try flashing back to the exact stock software for the model you have if you have to too make sure everything matches.
Sent from my SGH-T999 using XDA Premium 4 mobile app
Some reported the same problems and they call T-mobile to have their line "refresh". Said it solved his problems.
is anyone having this same issue on their note 3? when i get a call, the caller id displays the persons number plus ";oli=63". what is that? i need help
Caller ID
Mine shows the name and number only. Are you using the premium version with name and number? There is a 30 day trial.
NIIDOODU85 said:
is anyone having this same issue on their note 3? when i get a call, the caller id displays the persons number plus ";oli=63". what is that? i need help
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Are you connected to wifi when this happens?
Sent from my SM-N900T using XDA Premium 4 mobile app
NIIDOODU85 said:
is anyone having this same issue on their note 3? when i get a call, the caller id displays the persons number plus ";oli=63". what is that? i need help
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I experience the same problem very weird
Sent from my SM-N900T using XDA Premium 4 mobile app
recepo1 said:
I experience the same problem very weird
Sent from my SM-N900T using XDA Premium 4 mobile app
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You have WiFi Calling ON? turn it off and see if that resolves the issue.
Seems like they are not going to fix it
Yep, noticed that the other day. Weird part about it was, it was a person who I talk with daily & her name didn't show up, like an unknown caller, even though she's listed in "Contacts". Definitely a WiFi thing though.
Sent from my SM-N900T using XDA Premium 4 mobile app
I have tmobile too, and been having the problem since last week. I disabled wifi calling, and the problem still happens.
Tmobile put up a "fix" here:
http://support.t-mobile.com/docs/DOC-9456
I did try this, but the problem still happens. Apparently, they are working on a patch to fix the issue.
It is quite irritating since I don't memorize anyone's cell number when they call with ;63 at the end
jcball3r said:
I have tmobile too, and been having the problem since last week. I disabled wifi calling, and the problem still happens.
Tmobile put up a "fix" here:
http://support.t-mobile.com/docs/DOC-9456
I did try this, but the problem still happens. Apparently, they are working on a patch to fix the issue.
It is quite irritating since I don't memorize anyone's cell number when they call with ;63 at the end
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Lets hope they release that update soon along with the update the the UK already got.
I dont even have that app installed and same problem
Sent from my Note 3
i have not experienced this at all
I'm getting this same caller ID problem and its very annoying.
Yup mine too.. but only when I connect to wifi... annoying as fak..
INDONESIA RAYA
I am having the same problem. The only remedy is to turn off wifi calling and to also turn off wifi itself. This is obviously not ideal. I hope that a fix is released quickly.
mike770 said:
I am having the same problem. The only remedy is to turn off wifi calling and to also turn off wifi itself. This is obviously not ideal. I hope that a fix is released quickly.
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Click to collapse
checking in, Nov 12 and I'm also having this problem.. still not resolved. I tried the tmobile "fix" and have the T-Mobile Name ID turned off, didn't help.
NIIDOODU85 said:
is anyone having this same issue on their note 3? when i get a call, the caller id displays the persons number plus ";oli=63". what is that? i need help
Click to expand...
Click to collapse
Temporary Fix in another post:
http://forum.xda-developers.com/showthread.php?p=47013885#post47013885
I have gone thru 2 sim cards, 2 SM-N910A with similar results.
In settings, call, additional settings, it comes up with Network or SIM card error. AT&T has replaced two sim card, one a micro sim, one a nano sim with adapter.
From the keypad, **21*808551999# the error message as attach
The AT&T associate spent an hour with the advanced tech support to no avail.
I have a Nexus 6 and I can access all the above function, so my account is provisioned properly and I'm post paid
Did you ever find a solution? I'm having the same problem.
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
Try stopping the phone app and clear all data. I got a new sim card and then did that and my call forwarding worked. YMMV
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
thanitos said:
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
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Click to collapse
jrtireman said:
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
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Click to collapse
I came across this post:
This is a problem with AT&T. I'm running 4.4.4 Android on a new Note 4 and discovered that Google Voice wouldn't run on the phone. I suspect the issue is tied to AT&T's implementation of their Visual Voicemail.
After spending a few calls with AT&T Tech Support, I was able to get my Google Voice to work by using the Call Forwarding Settings of "Forward When Busy", "Forward When Unavailable", and "Forward When Unreachable" to be set to my Google Voice number. The problem is that the Note 4 has the bug you mention. It's not possible for the user to access the settings on the phone without getting the "Network or SIM card error" message.
AT&T Tech Support can manually configure these settings, but this will only help if you don't change the settings often because a call to AT&T is required. I'm hoping they fix this bug in the Lollipop build.
Be careful when calling AT&T Tech Support, the first two times I called, the Tech Support Agent had no idea that this type of Call Forwarding Settings were configurable.
For the 3rd try at calling them, I got someone more knowledgeable who first reset my voicemail to "Basic Voicemail". This is done in the AT&T system, not on the individual phone. Once that had been done, I then had to "activate" the Basic Voicemail by configuring my box. As soon as that was done, the AT&T rep was able to go into the AT&T system and manually configure the three Call Forwarding options that I wanted.
It was a huge pain to go through, especially because all I wanted to do was use Google Voice which has worked on AT&T Samsung phones going back to my first Galaxy SII.
My phone still shows the "Network or SIM card Error" whenever I try to access the Call Forwarding Settings, but at least I was able to get the Call Forwarding configured for my Google Voice to work again.
I don't know if this info helps you out, but I wanted to pass it along.
Went back to AT&T yesterday, this time armed with my Nexus 6. Got a nano sim. Nexus 6 call forwarding function work. Working sim into Note 4. same crap happens.
I just check again this morning, and my Note 3 is working flawlessly. Gear app autofowards my calls as it should and advanced call settings does not show error message. I believe it's a problem with the Note 4 not able to register it's self with the network. If I use another phone it registers fine, call forwarding work as does tethering hot spot. If I try my Note 4 neither wants to work. When I call att they can fix my tethering hot spot but can't fix forwarding. My Note 3 just works by its self without having to do anything such as clear app data or anything with I have tried along with phone reset multiple times. I'm going to use my Note 3 for a while.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
jrtireman said:
Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
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Tethering should work unless you have unlimited data, all mobile share plans from att include thethering, also you can pre-order the s6 on Friday, if I remember what our new Sammy rep was talking to me about, got to play with it for 30 seconds before a customer walked in, the ui is nice and smooth and the new octa exynos chip is suppose to run cooler and it seemed, just for ui scrolling, to sail through it all. I like the look and feel, I want it......
Edit: keep in mind that you'll be in the same position you are now as far as root and unlocked bootloader, if you want these things wait to see who sells the phone unlocked then buy it at full retail and use it on your account. I work for att, I know even the nexus 6, the most close to stock phone we sell has bloat ware and is locked down tight. If I get the s6 it's out right and unlocked.
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
jrtireman said:
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
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I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Click to expand...
Click to collapse
force stop the phone app and it should fix your issue.
icexshinigami said:
force stop the phone app and it should fix your issue.
Click to expand...
Click to collapse
thanks for the tip, I force stop all three phone apps to no avail.
Elpidio said:
thanks for the tip, I force stop all three phone apps to no avail.
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Click to collapse
I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
icexshinigami said:
force stop the phone app and it should fix your issue.
Click to expand...
Click to collapse
icexshinigami said:
I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
Click to expand...
Click to collapse
sorry, there's one digit missing in my original post
should have been +18085519959
There's definitely something wrong with how AT&T network supporting this phone. I have no problem with my Nexus 6. It's very frustrating but it's something I have to live with if I want to keep using this phone.
Anyways, thanks for trying to help.
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
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Click to collapse
The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
scrtsqrrl said:
The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
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Click to collapse
only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
Elpidio said:
only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
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Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
icexshinigami said:
Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
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Click to collapse
I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
Elpidio said:
I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
Click to expand...
Click to collapse
Its on its way to Samsung Repair Center in Plano, TX