Problem while calling - T-Mobile Samsung Galaxy S 4

Hi i have a strange Problem with an galaxy s4 when i try to call anybody or anyone is trying to call me i can't hear anything and the other person eighter no metter which mic or speaker i choose it doesn't even work with original or non original headset but it records voice fine and i can hear music when i hit *#7353# then i can hear the ''melody'' but no calling i don't know what happend with thia phone have anyone any solutions or suggestions?

LegendSmoker said:
Hi i have a strange Problem with an galaxy s4 when i try to call anybody or anyone is trying to call me i can't hear anything and the other person eighter no metter which mic or speaker i choose it doesn't even work with original or non original headset but it records voice fine and i can hear music when i hit *#7353# then i can hear the ''melody'' but no calling i don't know what happend with thia phone have anyone any solutions or suggestions?
Click to expand...
Click to collapse
If you're rooted, just make a Nandroid Backup and restore the phone and see if that fixes it.

That's a test directory.
As mentioned, you can flash a Nandroid to a time prior to having to the issue if you are Rooted.
If not, Factory Reset from the S4.
Sounds like you installed something or changed something.

If you're rooted and on a 4.2.2. CM 10.1 rom that is a common bug, if you're on stock I would send that s4 back and get another one! I will of course try a factory reset first, see if it helps =/

i'm on stock untouched non rooted 4.2.2 and factory reset didn't helped tried that out eighter
could't it be a hardware problem ? like any non original parts? or the main chip is somewhere demaged?

Might be hardware or network.
Do you have a different phone you can try your SIM card in?
If the problem follows the SIM it is a T-Mobile issue.
Sent from my SGH-T999 using XDA Premium 4 mobile app

TheArtiszan said:
Might be hardware or network.
Do you have a different phone you can try your SIM card in?
If the problem follows the SIM it is a T-Mobile issue.
Sent from my SGH-T999 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i tried only german eplus
but it is a good idea i try with t-mobile sim
when this is this problem can i just flash other rom
or what is my next step?
i mean can i flash a rom from intr s4 on this t-mobile s4?

Probably not.
I would try flashing back to the exact stock software for the model you have if you have to too make sure everything matches.
Sent from my SGH-T999 using XDA Premium 4 mobile app

Some reported the same problems and they call T-mobile to have their line "refresh". Said it solved his problems.

Related

Not receiving calls

My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
If you are 100% stock, you may want to call tmo.
Have you done a hard reset? Does calling over wifi work?
Sent from my SGH-T989 using XDA
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
phillup said:
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
Click to expand...
Click to collapse
Change ur simcard ull be good.. Go to a corporate store so u don't get charged
Sent from my SGH-T989 using XDA Premium App
Go to your local T-Mobile store and they should replace the phone or the sim card.
If the phone is the problem just hope you are under warranty, you should be.
Hoped I you out!
phillup said:
My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
Click to expand...
Click to collapse
Having the same problem - called TMO and they asked me to stay on 2G for a day and observe - next step is hard reset and if it doesnt help - then phone replacement
I was having mad issues receiving calls and text*. I tried everything**. expept stock modem. I searched for like 2 mf-n hour for it. Finally that f-n kid modem
http://forum.xda-developers.com/showpost.php?p=22557244&postcount=172
Stock modem fix my issue
Hit the thanks
It will make me feel good
*Only works on wifi
** every rom, kernel,known good nand backup ,and everysingle radio except for the stock "kid"radio
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
caditnow said:
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
Click to expand...
Click to collapse
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
It is interesting that in the last week there are at least three threads dealing with missed calls. Is there something going on in common? I have found that I was only missing certain calls from certain numbers. 100% reproducible. If I call my cell from my work phone AND the work # is stored in my contacts, then I do not get the call. It goes straight to voicemail. But if I remove the number, I get the call. Add the number back and I miss the call.
superuser696 said:
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
Click to expand...
Click to collapse
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
caditnow said:
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
Click to expand...
Click to collapse
Yes once rooted you can unroot just as easy...same prosedure actually and your phone will be as if its right out of the box...yes you can do warrenty exchange if you root and then unrooted via odin
Sent from my SGH-T989 using xda premium
Thanks for the info sinfulgray - appreciate it I will give it a shot and move to ICS with the radio mentioned by SuperUser.

*No signal strength after multiple flashes and recoveries

*No signal strength after multiple flashes and recoveries I have flashed multiple Touchwiz and Aosp Roms as well as restored the original stock firmware. (JediX20 and JediMaster + PacMan 4.2.2 and 4.3 + Stock Firmware Samsung 4.1.1 and 4.1.2 and even updated to 4.3 and downgraded back to 4.1.2) Nothing seems to work sometimes when I boot up ill have signal and my phone will work. Sometimes ill make a call while I have 3 signal bars or more and the phone will just be in dialing mode and after 10 seconds or so my signal will cut off and the call will disconnect saying there is no signal or "out of service area" and as soon as it hangs up my service bars reappear. And then there are times where the phone will show no signal strength at all for the whole time. In all instances data will still work. I have flashed and recovered through odin multiple times but I know the issue lies within the software I just dont know where. EFS maybe? I even thought it was in factory mode and downloaded titanium backup and deleted every "Factory Test Mode" I saw. Still no luck and im bout to the point im about to chunk it. Any ideas of why it is doing this? Any help would be much appreciated. A phone aint nothing if the basic functions of call text and web doesnt work.*I have also tried flashing K7 MA4 J2 and UCAMH3 Modems. None seem to help the problem.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Possible on the EFS...but that file is really an all or nothing deal...
It is possible to have a bad antenna or radio chip....but I do agree with you on a software fix first...to include a custom APN setup with experimented entries...
I've also heard that arbitrarily bouncing between 4.1 and 4.3 roms does alter the partition structure slightly ...but after looking into the EFS on both frameworks....I've noticed they have the same size and the information is identical...
I wish that I had more help for you....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
killacam1989 said:
*No signal strength after multiple flashes and recoveries I have flashed multiple Touchwiz and Aosp Roms as well as restored the original stock firmware. (JediX20 and JediMaster + PacMan 4.2.2 and 4.3 + Stock Firmware Samsung 4.1.1 and 4.1.2 and even updated to 4.3 and downgraded back to 4.1.2) Nothing seems to work sometimes when I boot up ill have signal and my phone will work. Sometimes ill make a call while I have 3 signal bars or more and the phone will just be in dialing mode and after 10 seconds or so my signal will cut off and the call will disconnect saying there is no signal or "out of service area" and as soon as it hangs up my service bars reappear. And then there are times where the phone will show no signal strength at all for the whole time. In all instances data will still work. I have flashed and recovered through odin multiple times but I know the issue lies within the software I just dont know where. EFS maybe? I even thought it was in factory mode and downloaded titanium backup and deleted every "Factory Test Mode" I saw. Still no luck and im bout to the point im about to chunk it. Any ideas of why it is doing this? Any help would be much appreciated. A phone aint nothing if the basic functions of call text and web doesnt work.*I have also tried flashing K7 MA4 J2 and UCAMH3 Modems. None seem to help the problem.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Are you really on straightalk like your profile says? Have you checked your APNs? You've been bouncing back and forth I'm wondering what's in there. Sounds like something in there is not happy.
dicksteele said:
Are you really on straightalk like your profile says? Have you checked your APNs? You've been bouncing back and forth I'm wondering what's in there. Sounds like something in there is not happy.
Click to expand...
Click to collapse
My apns are fine and have always worked. The problem is not with that but rather signal strength, being able to make and receive calls. Messaging and data work fine.
killacam1989 said:
My apns are fine and have always worked. The problem is not with that but rather signal strength, being able to make and receive calls. Messaging and data work fine.
Click to expand...
Click to collapse
My phone has always worked flawlessly until now. The signal can be normal but when I make a call it rings forever. .. the signal drops..my phone says it's out of service area and hangs up. .. and soon as it hangs up the signal bars reappear. .. in that specific order. It had never done that before until recently
killacam1989 said:
My phone has always worked flawlessly until now. The signal can be normal but when I make a call it rings forever. .. the signal drops..my phone says it's out of service area and hangs up. .. and soon as it hangs up the signal bars reappear. .. in that specific order. It had never done that before until recently
Click to expand...
Click to collapse
Well you can try this.
[RIL] AT&T I-317 UCALK7/UCAMC3 RIL Update Packages Collection CWM/TWRP Compatible
http://forum.xda-developers.com/showthread.php?t=2280462
What is RIL:
RIL is like a driver for the modem
Use the ATTI317UCAMC3RILRecovery.zip
Then grab the ATTI317UCAMC3ModemCWM.zip from here
http://forum.xda-developers.com/showthread.php?t=2274854
If a radio/ril package doesn't repair the situation for you...and a complete return to stock fails also....(stock contains radio/ril )...
Then you should consider a hardware repair...
The note 2 had antenna issues on some devices...g
Sent from my SGH-I317 using XDA Premium 4 mobile app
no signal
gregsarg said:
If a radio/ril package doesn't repair the situation for you...and a complete return to stock fails also....(stock contains radio/ril )...
Then you should consider a hardware repair...
The note 2 had antenna issues on some devices...g
Sent from my SGH-I317 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Greg,
Do you know where I can get details about the antenna issues. I searched several forums that pointed to the usb flex. I just replaced mine and still have the same problem of weak signal and constant signal drops.
Thxs
Thanks man ill try this out. Isnt there a way to just wipe the efs, system,data, dalvick, cache in TWRP and start fresh?
Do "NOT" wipe your EFS FOLDER...and do "NOT " re-partition your device in Odin either...
Simply use TWRP and wipe system ...data....dalvik...and cache...
Also ....you can wipe your internal storage as well if your important items are stored on the external SD....(photo's etc.)..
And as for the antenna question ...just Google it....g
Sent from my SGH-I317 using XDA Premium 4 mobile app
I was poking around in my efs folder and went to Factory Apps and found a factory mode script. I opened it up in RB text editor and found that the script said on so I assume that it being on must have had something to do with the call feature. I changed the script from on to off and saved it. Soon after I tried making a bunch of calls its been working flawlessly but in exchange the lockscreen will not show up nor does the option to reboot/power off/airplaine mode shows up. Im going to Keep testing the calls in the meantime.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Im experiencing a problem nearly identical to yours. I have an i317 unlocked using a Tmobile SIM. Everything was working fine until I flashed a rom (I believe I accidentally flashed a rom with a Tmobile radio which boot looped the phone). After fixing the bootloop and flashing the cyanogen mod rom, I started experiencing the frequently dropped signal.
I have downgraded and gone back to stock several times which has not fixed the problem
After reading this thread I changed the factory mode script to off, but it doesn't seem to have affected the radio performance.
I remember reading that the partition could possibly be corrupted in a bad flash. What is the best way to reformat the partion?
Any help greatly appreciated
Did you reboot the phone afterwards?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Yea still no luck. But after about 3 days and a crapload of flashes I ended up flashing jedix20 and added the alexander theme..which suprised the hell out of me...the stock jedi had less signal bars like 1 or 2. I flashed alexander theme and my bars are from 2-4 with 4 being the best. Everything seems to be working. I had also did a test and made sure that my Network in setting was registered to the HOME network. That may have played a factor as to why the network wouldnt work even with signal bars. I flashed JediMasterX2 and ran across an issue like that. I flashed the att carrier files and it didnt work. Then I flashed the 7105 version and checked the Network operators and searched for a network. It pulled up AT&T and Verizon and when I chose AT&T and it registered my phone everything started working. I dont really like messing with the system files but I investigated the Jedimaster zip and looked under Jedi> carrier> att> and opened up the cscversion.txt under rb text editor and it showed an incorrect version. I317ATTAMA4....which im assuming was supposed to be I317ATTUCAMA4. Also under the SW Configuration. Xml the csc version was still the same. AMA4 it may be nothing but I would have thought it would have needed to match up. Ill have to look into it some more. I really want to update but hell idk. Might be done trying to flash roms on this device if everything works right
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Would the phone having factory test and factory mode on the phone affect it any. I seem to have 2 factory mode apps with one being 560kb and the other 84kb. I don't know if those could affect the signal performance
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Is your phone working now. Do you have details on what you did exactly. Thxs
Sent from my SAMSUNG-SGH-I467 using XDA Premium 4 mobile app
Sherio1000 said:
Is your phone working now. Do you have details on what you did exactly. Thxs
Sent from my SAMSUNG-SGH-I467 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Tbh. I honestly never got it to work right. I tried for months to get it to work right and to no avail. I ended up selling it and getting the note 3.
Sent from my SM-N9005 using XDA Free mobile app

n7100 there is no sound in handset while calling

there is no sound in handset and also my voice does not arrive to other person while calling. the problem still goes on when i turn on the speaker. i have tried the stock and custom rom but the problem haven't been solved. I have tried the parazite issue but there were no difference. I can call on Tango, Viber, etc. but network calling doesn't work. Now there is 4.3 rom in my phone(xperia zized rom). In addition my phone is international n7100 note II. Please help me
I'd look in system/etc/init. If you have been using a custom kernel try deleting everything except superuser. I know this works if you have been using agni kernel
Sent from my GT-P3110 using XDA Premium 4 mobile app
sawdoctor said:
I'd look in system/etc/init. If you have been using a custom kernel try deleting everything except superuser. I know this works if you have been using agni kernel
Sent from my GT-P3110 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thank you for your help.I have tried this method but the problem still goes on
erdzhanyozusta said:
there is no sound in handset and also my voice does not arrive to other person while calling. the problem still goes on when i turn on the speaker. i have tried the stock and custom rom but the problem haven't been solved. I have tried the parazite issue but there were no difference. I can call on Tango, Viber, etc. but network calling doesn't work. Now there is 4.3 rom in my phone(xperia zized rom). In addition my phone is international n7100 note II. Please help me
Click to expand...
Click to collapse
Get back to stock rom.. and visit the service center... i had the same issue with a friends note 2.. his phone had a hardware fault..! The cc repaired it for free. (he was under warranty)..!!
no sound from phone during voice calls (solution)
erdzhanyozusta said:
there is no sound in handset and also my voice does not arrive to other person while calling. the problem still goes on when i turn on the speaker. i have tried the stock and custom rom but the problem haven't been solved. I have tried the parazite issue but there were no difference. I can call on Tango, Viber, etc. but network calling doesn't work. Now there is 4.3 rom in my phone(xperia zized rom). In addition my phone is international n7100 note II. Please help me
Click to expand...
Click to collapse
got that same problem recently i tried all roms i could find
then i retraced my steps before the problem i realized it started when i first opened my phone it was the sim/sd card tray and also the screw next to it
without the housing calls work with it the calls have problems apparently closing the phone sometimes the holes for the screw are not aligned
tested a few times on two different n7100s and it works
fix tested on phones which have been previously opened

Samsung Galaxy S4 SGH-M919 sound not working on calls.

I can call people and receive calls on my phone but no one can hear me and I can't hear anyone. I don't even hear a tone when it's dialing sometimes. I'll call someone and they'll answer and it will just be silent and vice versa on both ends of the call, I'll receive a call and it will be totally silent. I have already gone thru all the troubleshooting steps I can think of even going as far as to have my carrier send me another model of the same phone and getting a new sim card they have made many tickets on this issue and have deemed its not network related. Below I have attached 3 log cats of the issue. Sorry they were to big to upload to XDA directly. So here are 3 links to the downloads.The issue is happening on stock non rooted knox isn't tripped
https://mega.co.nz/#!xtMwHLrb!AaYC99LpObJ2inB8veGol8k9Qzg14VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4mlDl__bcgSttnCOnls9rLFZABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugiau1kTtBBV7SPhc5s34VPJXSNtPTOdMuapjT4k
Most likely it's a hardware issue.
Get an exchange phone from tmobile and your done.
Pp.
PanchoPlanet said:
Most likely it's a hardware issue.
Get an exchange phone from tmobile and your done.
Pp.
Click to expand...
Click to collapse
I already have I feel like its somthing in the firmware itself because I have already had this issue on two s4s. I have also tryed getting a new sim card, Factory reflashes, They have done there own investigation into network issues. At this point I don't know what else to do
camerona said:
I already have I feel like its somthing in the firmware itself because I have already had this issue on two s4s. I have also tryed getting a new sim card, Factory reflashes, They have done there own investigation into network issues. At this point I don't know what else to do
Click to expand...
Click to collapse
What ROM are you using?
What mods are you using..
Please be more specific..
I was using the Hulk Kernel on the Google Play Edition ROM..
and I was playing with the Faux Sound mod, and it killed all my sound..
Uninstalling the mod corrected my sound issues.. It may not be your issue, but that was my example..
I suggest flashing to STOCK..
BTW those links are ENCRYPTED!
If you can use a video call app like Tango or Skype and you have sound it will most likely be the sound chip not connecting to the modem and using WiFi for voice /video transmission.
Time for a replacement phone.
Pp.
I said in the op the issue is happening on stock non rooted knox isn't tripped. I have not used any mods or root im on stock rom. Never even flashed it
Zaphodspeaks said:
What ROM are you using?
What mods are you using..
Please be more specific..
I was using the Hulk Kernel on the Google Play Edition ROM..
and I was playing with the Faux Sound mod, and it killed all my sound..
Uninstalling the mod corrected my sound issues.. It may not be your issue, but that was my example..
I suggest flashing to STOCK..
BTW those links are ENCRYPTED!
Click to expand...
Click to collapse
Sorry these should be unencrypted I cant read log cat but I would love to hear what the issue is
https://mega.co.nz/#!xtMwHLrb!AaYC99LpObJ2inB8veGol8k9Qzg14VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4mlDl__bcgSttnCOnls9rLFZABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugiau1kTtBBV7SPhc5s34VPJXSNtPTOdMuapjT4k
I consolidated them into one folder too
https://mega.co.nz/#F!h1tE3TKb!SUYow99VqBYUkOleq4njKg
I have no sound on my phone I changed the Rom a couple of times and didn't have a problem until I Flashed the drive and no I do not have any sound in any of my incoming applications phone calls messages anything is there anything you guys might be able to think of that could help me out

No Sound during cellular calls HELP!!!

Samsung Galaxy S4 no sound during calls, tried everything , google app, reset, firmware update, even changed the sim card port.
Still same issue the sound works only true Bluetooth !!!
Please help!!!
Was the phone ever dropped? Opened the phone and checked for loose connections? External speaker works on calls?
audit13 said:
Was the phone ever dropped? Opened the phone and checked for loose connections? External speaker works on calls?
Click to expand...
Click to collapse
The phone was never dropped, sound works perfect on Skype calls or whats up calls,voice recorder or anything else, as i mentioned before sound not working ONLY on cellular calls! neither external speaker, i can talk only with Bluetooth connected.
I'm expwriencing the same issue. I did some search for older threads and found a couple of aolutions. One guys solved the problem by changing motherboard from a used ebay phone. Another guys changed the sim card reader. I was running CM13 when this happened flashed stock latest stock firmware with odin and issue still persists, is definately a hardware problem. Everything began after droping my phone at work.
Sent from my SGH-M919 using Tapatalk
juan_carlos__007 said:
I'm expwriencing the same issue. I did some search for older threads and found a couple of aolutions. One guys solved the problem by changing motherboard from a used ebay phone. Another guys changed the sim card reader. I was running CM13 when this happened flashed stock latest stock firmware with odin and issue still persists, is definately a hardware problem. Everything began after droping my phone at work.
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
Indeed, just replaced the sim card reader and audio now works during carrier phone calls. Hope this helps others.
Sent from my SGH-M919 using Tapatalk

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