My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
If you are 100% stock, you may want to call tmo.
Have you done a hard reset? Does calling over wifi work?
Sent from my SGH-T989 using XDA
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
phillup said:
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
Click to expand...
Click to collapse
Change ur simcard ull be good.. Go to a corporate store so u don't get charged
Sent from my SGH-T989 using XDA Premium App
Go to your local T-Mobile store and they should replace the phone or the sim card.
If the phone is the problem just hope you are under warranty, you should be.
Hoped I you out!
phillup said:
My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
Click to expand...
Click to collapse
Having the same problem - called TMO and they asked me to stay on 2G for a day and observe - next step is hard reset and if it doesnt help - then phone replacement
I was having mad issues receiving calls and text*. I tried everything**. expept stock modem. I searched for like 2 mf-n hour for it. Finally that f-n kid modem
http://forum.xda-developers.com/showpost.php?p=22557244&postcount=172
Stock modem fix my issue
Hit the thanks
It will make me feel good
*Only works on wifi
** every rom, kernel,known good nand backup ,and everysingle radio except for the stock "kid"radio
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
caditnow said:
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
Click to expand...
Click to collapse
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
It is interesting that in the last week there are at least three threads dealing with missed calls. Is there something going on in common? I have found that I was only missing certain calls from certain numbers. 100% reproducible. If I call my cell from my work phone AND the work # is stored in my contacts, then I do not get the call. It goes straight to voicemail. But if I remove the number, I get the call. Add the number back and I miss the call.
superuser696 said:
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
Click to expand...
Click to collapse
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
caditnow said:
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
Click to expand...
Click to collapse
Yes once rooted you can unroot just as easy...same prosedure actually and your phone will be as if its right out of the box...yes you can do warrenty exchange if you root and then unrooted via odin
Sent from my SGH-T989 using xda premium
Thanks for the info sinfulgray - appreciate it I will give it a shot and move to ICS with the radio mentioned by SuperUser.
Related
My issue involves the phone not accepting incoming calls.
CLIFFS:
Roughly 1/3 calls are affected, ive tried various kernals, radios, and roms. What else can i try (short of getting a refurb)?
This has only been an issue for the last 2 or 3 weeks, for months before that i never experienced this at all.
DETAILS:
It is very sporadic but happens quite frequently.
Sometimes i will see an incoming call, hear the ringer, then when i click "Accept" it appears to be connected, but i hear dead silence. Then about 10 seconds later the call is ended. It may happen a few times in a row, and it also may not happen. I never have any issues dialing out though.
when im saying "hello? hello?" and hearing nothing ... if i hit the "End Call" button there is a split second i can hear the audio from the other party before the phone hangs up
I know the people calling me, and sometimes it is people who don't call regularly. They wouldn't play games like prank call me.
I have confirmed i am having this issue with at least these ROM's:
SkyRaider 3.2
SkyRaider 3.3
SkyRaider 3.3.1
SkyRaider 3.3.2
virtuous 2.7 + custom kernal
virtuous 2.7 + stock kernal
Have tried the following Kernals:
KK #5
Stock HTC Kernal .15
Stock HTC Kernal .17
Have tried the following radios:
2.07.00.07.16
2.15.00.07.28
2.15.00.09.01
2.05.00.06.11
Does anyone have any suggestions on what else i can try?? I am so in love with my phone, but this is hurting my business and must be resolved.
Has anyone even heard of an issue like this? I dont even know what to search for
Thank you so much if you can help.
This could be a hardware.issue if it persists across still these combinations. Just a thought. You might want to un root it then take it to verizon to ruin done diagnostics...
Sent from my ADR6300 using XDA App
Is that something they do on the spot? Or do they have to take my phone away?
Also if it came down to having to have the phone replaced, are there any known ways of ensuring i receive a new unit?
Thank you.
Im really upset over this because i love my phone so much If it were a problem with BT or something else i may just ignore it, but to not be able to receive calls?? LOL
Try doing a RUU back to stock, and see if your problems are fixed after a factory reset.
Have you tried updating the PRL?
AndrewGL said:
Try doing a RUU back to stock, and see if your problems are fixed after a factory reset.
Click to expand...
Click to collapse
So dont do a factory reset now? Go back to stock 2.2 first, then factory reset?
WoZZeR999 said:
Have you tried updating the PRL?
Click to expand...
Click to collapse
No, im assuming i can find out how to do this with a quick search .. unless you have a moment to explain?
Thank you so much.
FYI, today i got the issue using another radio, will update original post
rsarno said:
So dont do a factory reset now? Go back to stock 2.2 first, then factory reset?
Yes
No, im assuming i can find out how to do this with a quick search .. unless you have a moment to explain?
Thank you so much.
FYI, today i got the issue using another radio, will update original post
Click to expand...
Click to collapse
*228 option 2 this will reprogram and restart your phone.
ramcharger1979 said:
*228 option 2 this will reprogram and restart your phone.
Click to expand...
Click to collapse
Thank you. I did it, and went from 51920 to 52011
I wonder if this will have any affect
Just an update on this, since changing my PRL i have not yet had the issue happen again!!
I only received like 5 calls, but i usually always get it 1/3 typically
Ill update if anything changes, but thanks so much!!
The PRL did not work afterall.
What are my next steps? If i take my phone to VZW can they run some sort of test on the spot? or will they want to send it away?
Or should i dial 611 and make a stink until they send me a new phone?
I dont know what to do
rsarno said:
The PRL did not work afterall.
What are my next steps? If i take my phone to VZW can they run some sort of test on the spot? or will they want to send it away?
Or should i dial 611 and make a stink until they send me a new phone?
I dont know what to do
Click to expand...
Click to collapse
Un root it first then take it back to stock. Lots of info out there about how to do that. Then take it back to verizon store. Be sure to s-on the phone...
Sent from my ADR6300 using XDA App
Yep thats what its looking like
I downloaded the RUU and flashed it, but there was an error saying "Bad" and abandoned. Any idea where i can find a confirmed copy?
I then tried flashing the earliest backup i had from Recovery, it appears to be from just before i rooted.
Im going to see if i have the issue on this rom.
If i do, i will go S-On and they will see me in the store
what pisses me off most is i cant replicate it to do testing!!
Im sitting here literally calling myself over and over, to see if it connects lol
ok then, I had issues too with my network, and doing *228 was not good enough for some reason soooo do this.
Do a RUU by following the directions in this thread, and by using the file provided there.
http://www.incredibleforum.com/foru...-how-get-back-complete-stock-s-off-2-2-a.html
Then once you have gotten through the set up of your stock 2.2 incredible, Factory reset (pick the option that wipes the most data). When you turn back on your phone, it will ask you to activate it, like you just got a new phone. That has been fixing a lot of peoples weird problems lately.
AndrewGL said:
ok then, I had issues too with my network, and doing *228 was not good enough for some reason soooo do this.
Do a RUU by following the directions in this thread, and by using the file provided there.
http://www.incredibleforum.com/foru...-how-get-back-complete-stock-s-off-2-2-a.html
Then once you have gotten through the set up of your stock 2.2 incredible, Factory reset (pick the option that wipes the most data). When you turn back on your phone, it will ask you to activate it, like you just got a new phone. That has been fixing a lot of peoples weird problems lately.
Click to expand...
Click to collapse
So you unrooted, flashed 2.2, factory reset, then re-rooted?
Only way to get a new unit is to go in the store and freak out cuz you lost it and you need a phone NOW! They can call asurion for you and get what's called an emergency replacement or something like that. Just tell them you have buisness the next day and it's out of state. But the downside is you will get a Incredible with a SLCD screen and not your original AMOLED. But aleast it's new
Sent from my ADR6300 using XDA App
Okay i fooled a lot and it hasnt happened yet (i have my toes crossed)
Here is what i did:
First, i flashed back to my very first backup right after root. So i went back to stock, but still had root.
Next i did a factory reset, wiped all data
Next i flashed SkyRaider3.3.2, newest radio, and manually reinstalled all apps and settings
so far its been 24hrs and i haven't had the issue!!
going on 4 days without an issue, thanks everyone for the help and advice
Here's what happened:
Called Sprint because I was unable to send out SMS although I was able to receive. I was on the device at the time of the call and I asked the rep if she wanted to call me on another phone. She said that what she had to do didn't involve me being on a different line. I found it kind of weird but I figured she knew what she was talking about.
She tells me that she's done doing what she was doing and that I had to reboot my phone. I disconnect the call reboot my phone and test out the SMS. It works but now my data doesn't work at all. I'm using Cyanogen RC1 and I see no 1X or 3G at the top. I can s/r calls as well as s/r sms.
I called again and the guy knew I was using Cyanogen's ROM (I guess they have a way to do that now). He tried basic troubleshooting but we couldn't fix it. How do I fix this? I remember seeing a website link in a thread a while back that contained all the different PRL versions available for download in a .zip file that we could flash in recovery. Does anyone have the website?
I tried rebooting. Should I do a nandroid restore? I have a feeling it's network related so I don't know if that will fix the issue.
Have you tried flashing a sense or stock rom and see if you get text messages there. Worth a shot. If not give your nandroid a shot or even a full wipe install.
I'm going to a nandroid restore right now. I already backed up all my apps and stuff.
gqstatus0685 said:
I'm going to a nandroid restore right now. I already backed up all my apps and stuff.
Click to expand...
Click to collapse
Good luck!
No luck. I'm on the phone with Sprint right now and all of the reps I speak to are lost. I know it's a network issue and something not being enabled on their side.
Ok I got off the phone with them and still haven't resolved my issue. They are claiming they can't help me because my phone is rooted. They wanted me to press ##3282 commands but Cyanogen doesn't have those functions built in.
This mess all started off with a texting problem. The thing that baffles me is that SMS has nothing to do with data.
gqstatus0685 said:
Ok I got off the phone with them and still haven't resolved my issue. They are claiming they can't help me because my phone is rooted. They wanted me to press ##3282 commands but Cyanogen doesn't have those functions built in.
This mess all started off with a texting problem. The thing that baffles me is that SMS has nothing to do with data.
Click to expand...
Click to collapse
Switch to a stock sense rom and call back.
bizdady said:
Switch to a stock sense rom and call back.
Click to expand...
Click to collapse
Yup, that was my idea.
I'm still a bit taken back at the fact they knew which rom you were using.
Yeah man the guy was like " I'm looking at your account and I was checking what version you were using and it says Fresh". I told him that it was what I was using before but I'm using Cyanogen now.
They somehow know what version. I think they somehow send a signal to your device so it can send back the info that's in the about section. I thought it was pretty cool. He kept stressing that my warranty was void.
I'm rooted and have been for a while. I just switched to Team-Nocturnals_Shoooter_RLS3.1.1 rom. I have a problem where sometimes I can't recieve messages on the stock messaging app, I notice this because I have Gingerbread Ghostly constlantly running and that app recieves the message but not the stock messging app. I also don't recieve calls every once in a while.
The first time I ever noticed this was about a month ago when I was running a Going-Green rom but it only happened when i switched to that Rom, never happened before then. So I upgraded my radio to 2.15.00.08.08 because that Rom ran so smoothly on my phone and wanted to keep it. The problem kept happening so i switched to another Rom and it happened on that one as well.
I've switched between different roms probably 5 to 8 times and I still don't recieve messages or calls sometimes and I don't know how to fix it. A while back, user on here was nice and tried helping me out by telling me it could have to do with Google voice, so i completely deactivated Google voice and its still happening.
I would really appreciate any input and info you may have on this and please help if you can. Also can I downgrade my radio? Would that help? Thanks.
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
I just switched to decks gingerbread rom which is the first time I've gone without sense and I've had no problems so far. Could it have to do with sense?
Sent from my PC36100 using Tapatalk
Doubtful it is sense. What rom were you using before?
I doubt it was Sense because I was having the same problem with an AOSP ROM.
I was using a lot of different sense 3.0/3.5 roms like gruesomewolfs Rom, hybrid beta 8.5, sinister Rom, I've tried almost all.
Sent from my PC36100 using Tapatalk
I'm trying synergy non-godmode for the first time now and will see if I have problems with it. It doesn't make any sense to me at all why I keep having these problems.
Im trying to avoid un-rooting then re-rooting but will do it if that fixes it.
Sent from my PC36100 using Tapatalk
Concordium said:
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
Click to expand...
Click to collapse
About a week ago I switched to a stock Rom and then called Sprint and they updated the profile and everything and used the ##782?? or whatever number that is lol.
Sent from my PC36100 using Tapatalk
Call sprint from a secondary phone, tell them that you are getting very delayed text messages and not receiving calls at random. have them update your profile. If that doesnt work have them reprogram your phone. had to reprogram mine when i was receiving text messages 5 hours after they were sent
lmoore55 said:
Call sprint from a secondary phone, tell them that you are getting very delayed text messages and not receiving calls at random. have them update your profile. If that doesnt work have them reprogram your phone. had to reprogram mine when i was receiving text messages 5 hours after they were sent
Click to expand...
Click to collapse
What do you mean by them reprogramming my phone? Do i need to return to stock and unroot for them to do that or can I use a stock rooted rom?
Sent from my PC36100 using Tapatalk
Concordium said:
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
Click to expand...
Click to collapse
Oh i have 2.15.00.08.08 radios. I used the all in one zip which has the newest radio, wimax, and something else.
Sent from my PC36100 using xda premium
scottypeterson said:
Oh i have 2.15.00.08.08 radios. I used the all in one zip which has the newest radio, wimax, and something else.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
It's always best to flash each of those separately. Flash the radio and then reboot the phone. Then flash the wimax and reboot the phone. And so on and so on. I flashed one of those all in one packages and I had problems with getting everything set properly. So I did them one by one and they worked flawlessly. I then read, afterwards, that its best to do them individually. I'm not exactly sure why....but that's what has worked best for me and apparently for the majority of other people. So I recommend going back and flashing each of those individually to make sure they all installed correctly.
Concordium said:
It's always best to flash each of those separately. Flash the radio and then reboot the phone. Then flash the wimax and reboot the phone. And so on and so on. I flashed one of those all in one packages and I had problems with getting everything set properly. So I did them one by one and they worked flawlessly. I then read, afterwards, that its best to do them individually. I'm not exactly sure why....but that's what has worked best for me and apparently for the majority of other people. So I recommend going back and flashing each of those individually to make sure they all installed correctly.
Click to expand...
Click to collapse
Ok thanks. Ill definitely get that a try and flash them separately. Thanks for your help again. Its greatly appreciated.
Sent from my PC36100 using xda premium
Dang, after reflashing the radios yesterday im still having the same problems. Looks like i may be un-rooting then re-rooting if i cant do something else that coukd fix it.
Sent from my PC36100 using xda premium
I was also just thinking this this started happening when i switched to Going-green rom but after i partitioned my sdcard and started using dtapps2sd. Is it possible that dtapps2sd could be messing with my phone to where i miss calls and messages?
Sent from my PC36100 using xda premium
I ended up getting a replacement evo 4g and now this phone is not receiving all the text messages either. I am using ghostly sms so it lets me know when i miss a message. I also tried using Handcent messaging app from the market and it misses the messages too. Anyone have any idea why?
Sent from my PC36100 using xda premium
Hi. I just upgraded my phone and my wife's phone to official T-mobile 4.3. I rooted my phone using No Tripping Flash counter image. Everything works fine until phone looses the signal and after that I need to reboot phone to make calls, if I don't reboot it just ending calls immediately after I dial. My wife is having same issue with her phone. Anybody know how to resolve this issue?
Igor977 said:
Hi. I just upgraded my phone and my wife's phone to official T-mobile 4.3. I rooted my phone using No Tripping Flash counter image. Everything works fine until phone looses the signal and after that I need to reboot phone to make calls, if I don't reboot it just ending calls immediately after I dial. My wife is having same issue with her phone. Anybody know how to resolve this issue?
Click to expand...
Click to collapse
What is your Current Baseband ? Can you try after factory reset ?
I am ok with doing factory reset on my phone since it is rooted and I have Titanium Back up but my wife won't agree to it.
See if after Factory Reset AND without restoring Titanium, are you able to make calls just fine ? If yes we'll find ways for your wife.
EDIT - Try My Backup Pro for your wife in the absence of Root.
Perseus71 said:
See if after Factory Reset AND without restoring Titanium, are you able to make calls just fine ? If yes we'll find ways for your wife.
EDIT - Try My Backup Pro for your wife in the absence of Root.
Click to expand...
Click to collapse
I will try it tonight and let you know
I did hard reset and same thing. At some point I can't make calls, my phone as soon as I dial it ends calls. Any ideas?
Check IMEI under Settings > About
Perseus71 said:
Check IMEI under Settings > About
Click to expand...
Click to collapse
What about IMEI? it is there under status.
Igor977 said:
What about IMEI? it is there under status.
Click to expand...
Click to collapse
Does it match to what you have on the label behind the battery ?
Perseus71 said:
Does it match to what you have on the label behind the battery ?
Click to expand...
Click to collapse
It is same IMEI behind battery and in the settings. I think problem is phone loosing the signal and can't automatically find it. Sometimes instead of restarting it I put my phone in airplane mode and take it off so I push it to find signal.
Igor977 said:
It is same IMEI behind battery and in the settings. I think problem is phone loosing the signal and can't automatically find it. Sometimes instead of restarting it I put my phone in airplane mode and take it off so I push it to find signal.
Click to expand...
Click to collapse
Have you tried different Modem per my previous advice ?
Perseus71 said:
Have you tried different Modem per my previous advice ?
Click to expand...
Click to collapse
I haven't, will try tonight.
Tried UEMJ4 and I didn't have any signal so flashed UEMJC
Replaced SIM card and still experiencing same issue. What else could I try?
Igor977 said:
I haven't, will try tonight.
Tried UEMJ4 and I didn't have any signal so flashed UEMJC
Click to expand...
Click to collapse
What was the result afterwards ? If it still continues, please raise a Warranty issue with T-Mo.
I'm getting same issue once in awhile. Doesn't happen all the time
Sent from my SGH-T999 using XDA Premium 4 mobile app
Perseus71 said:
What was the result afterwards ? If it still continues, please raise a Warranty issue with T-Mo.
Click to expand...
Click to collapse
I will install custom Rom on my phone but my wife doesn't to have refurbished phone, which she will receive with a warranty.
celeox said:
I'm getting same issue once in awhile. Doesn't happen all the time
Sent from my SGH-T999 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It doesn't happen to me all the time but when it does it is annoying.
Just to add to this, I am getting this randomly as well, and I am bone stock. I thought it was something to do with my new car since I use Bluetooth all the time now, but every now and then, I go to make a call, and it just ends the call immediately. The only resolution is to reboot the phone.
celeox said:
I'm getting same issue once in awhile. Doesn't happen all the time
Click to expand...
Click to collapse
Did you try different Rom ?
Igor977 said:
I will install custom Rom on my phone but my wife doesn't to have refurbished phone, which she will receive with a warranty.
Click to expand...
Click to collapse
Try the custom Rom before going to Warranty.
fermunky said:
Just to add to this, I am getting this randomly as well, and I am bone stock. I thought it was something to do with my new car since I use Bluetooth all the time now, but every now and then, I go to make a call, and it just ends the call immediately. The only resolution is to reboot the phone.
Click to expand...
Click to collapse
It probably is related to Bluetooth given the 2 antenna are so close. But it could be the new 4.3 Stock Rom too. After Reboot do you consistently get good signal till you use Bluetooth ?
Perseus71 said:
It probably is related to Bluetooth given the 2 antenna are so close. But it could be the new 4.3 Stock Rom too. After Reboot do you consistently get good signal till you use Bluetooth ?
Click to expand...
Click to collapse
Nope, phone is perfectly fine otherwise. I decided to see what T-Mobile support would suggest. They first wanted me to try and clear data/cache on just the Dialer app, however those options weren't available, so she took me to stock recovery and performed a cache wipe. Since the problem is sporadic, there is little else to do except to wait and see if the problem returns. They claimed this is a memory problem in the dialer app though, so I am not sure if that was a s.w.a.g. (sophisticated wild ass guess), or if it has been reported enough times for T-Mobile to actually seek out information from Samsung.
I can call people and receive calls on my phone but no one can hear me and I can't hear anyone. I don't even hear a tone when it's dialing sometimes. I'll call someone and they'll answer and it will just be silent and vice versa on both ends of the call, I'll receive a call and it will be totally silent. I have already gone thru all the troubleshooting steps I can think of even going as far as to have my carrier send me another model of the same phone and getting a new sim card they have made many tickets on this issue and have deemed its not network related. Below I have attached 3 log cats of the issue. Sorry they were to big to upload to XDA directly. So here are 3 links to the downloads.The issue is happening on stock non rooted knox isn't tripped
https://mega.co.nz/#!xtMwHLrb!AaYC99LpObJ2inB8veGol8k9Qzg14VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4mlDl__bcgSttnCOnls9rLFZABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugiau1kTtBBV7SPhc5s34VPJXSNtPTOdMuapjT4k
Most likely it's a hardware issue.
Get an exchange phone from tmobile and your done.
Pp.
PanchoPlanet said:
Most likely it's a hardware issue.
Get an exchange phone from tmobile and your done.
Pp.
Click to expand...
Click to collapse
I already have I feel like its somthing in the firmware itself because I have already had this issue on two s4s. I have also tryed getting a new sim card, Factory reflashes, They have done there own investigation into network issues. At this point I don't know what else to do
camerona said:
I already have I feel like its somthing in the firmware itself because I have already had this issue on two s4s. I have also tryed getting a new sim card, Factory reflashes, They have done there own investigation into network issues. At this point I don't know what else to do
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What ROM are you using?
What mods are you using..
Please be more specific..
I was using the Hulk Kernel on the Google Play Edition ROM..
and I was playing with the Faux Sound mod, and it killed all my sound..
Uninstalling the mod corrected my sound issues.. It may not be your issue, but that was my example..
I suggest flashing to STOCK..
BTW those links are ENCRYPTED!
If you can use a video call app like Tango or Skype and you have sound it will most likely be the sound chip not connecting to the modem and using WiFi for voice /video transmission.
Time for a replacement phone.
Pp.
I said in the op the issue is happening on stock non rooted knox isn't tripped. I have not used any mods or root im on stock rom. Never even flashed it
Zaphodspeaks said:
What ROM are you using?
What mods are you using..
Please be more specific..
I was using the Hulk Kernel on the Google Play Edition ROM..
and I was playing with the Faux Sound mod, and it killed all my sound..
Uninstalling the mod corrected my sound issues.. It may not be your issue, but that was my example..
I suggest flashing to STOCK..
BTW those links are ENCRYPTED!
Click to expand...
Click to collapse
Sorry these should be unencrypted I cant read log cat but I would love to hear what the issue is
https://mega.co.nz/#!xtMwHLrb!AaYC99LpObJ2inB8veGol8k9Qzg14VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4mlDl__bcgSttnCOnls9rLFZABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugiau1kTtBBV7SPhc5s34VPJXSNtPTOdMuapjT4k
I consolidated them into one folder too
https://mega.co.nz/#F!h1tE3TKb!SUYow99VqBYUkOleq4njKg
I have no sound on my phone I changed the Rom a couple of times and didn't have a problem until I Flashed the drive and no I do not have any sound in any of my incoming applications phone calls messages anything is there anything you guys might be able to think of that could help me out