Got wrong tablet? - Nexus 7 (2013) Q&A

This is probably the wrong place to ask, but xda layout confuses me.
After waiting in anticipation for weeks, my package finally arrived in the mail. My heart skipped a beat when i saw the silverish bezel around the tablet edge. I flipped it over and much to my dismay, no camera. I ended up with a 2012 nexus 7!
Now it isn't like i was misinformed and order the wrong one. The listing on amazon clearly stated it was 2013 edition. However ive never had something like this happen before and i dont know what to do.
Ive sent both the seller and amazon an email but have yet to hear back from either.
Sent from my LG-LS970 using xda app-developers app

DQEight said:
This is probably the wrong place to ask, but xda layout confuses me.
After waiting in anticipation for weeks, my package finally arrived in the mail. My heart skipped a beat when i saw the silverish bezel around the tablet edge. I flipped it over and much to my dismay, no camera. I ended up with a 2012 nexus 7!
Now it isn't like i was misinformed and order the wrong one. The listing on amazon clearly stated it was 2013 edition. However ive never had something like this happen before and i dont know what to do.
Ive sent both the seller and amazon an email but have yet to hear back from either.
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
What did you pay with? Paypal often replies quickly to issues like this, and I'm sure you could take it up with your credit card company as well, have them reverse the charge. Maybe link the listing below so others can see?

You blessedly
Clearly the wrong tablet.
Since there was a 'seller' involved how a return could be handled in different ways.
If the order was shipped (fulfilled) by Amazon, getting a return will be easy, or should be. The Nexus tablet I looked up on Amazon were all fulfilled by Amazon. So Amazon screwed up. But that makes things easy.
An email is not needed in this case.
Initiate a return and you will get return instructions on how to ship the wrong one back, and in a day or two they will ship you a new one. You will have a few weeks to get the new one back do if it takes a couple of weeks to get back to Amazon it will not cause a problem.
If it wasn't fulfilled by Amazon you have to see what the return policy is for that seller.
Go to the tablet you ordered on Amazon and click on the link for the seller and choose return policy. But typically it's contact the seller which you have done.
Sent from my Nexus 7 using XDA Premium 4 mobile app

The seller name was qualityseller and the person who responded to my email was named Nathan.
He informed me that i could send it back for a full refund, or keep it and get refunded the difference between the 2012 and 2013 price. I decided to keep it as im not in the mood to play the mail waiting game and it works perfectly fine for what i need.
Sent from my LG-LS970 using xda app-developers app

Wow, you give up so fast...
Gesendet von meinem Nexus 7 mit Tapatalk

I think the sellers aim was selling that all along, he knew whoever bought something from "qualityseller" would be lazy to return it, and seriously, "Nathan"? I think you should return it and make a comment about this, give him a downvote, because he is definitely doing this on purpose.

If you don't mind me asking what was the difference between them money wise? Did you get the proper amount.
You're not missing much with the camera as it's not good. However I would be more concerned about the screen resolution between the two.

Put me down in the return it and get the 2013. Not that there is anything wrong with the 2012, but if you are just buying it now you will be keeping it for awhile and the 2013 is already what 6 months old? Clearly you wanted the 2013, so get it. It's worth it. I liked mine so much I bought one for a friend.

I would return it. Dakura is spot-on: the seller likely had 2012s he couldn't sell, resorting to a dirty trick.
My first-gen N7 was my first tablet, and like a lot of first cars, it's always special. (I wound up giving it to a friend so I could be assured of a good home.) But there's no comparison with the sharp display of the 2013.

Another vote for return it. While I liked my 2012 N7 in its day, the 13 is better in every way.
Sent from my Nexus 5 using xda premium

Related

Zagg keyboard portfolio case

Just a heads up, I gave my GT-10 back to Zagg yesterday at their request to make a portfolio with a keyboard loaded in it. They said they'd have it for 2 or 3 weeks to finalize the product.
Sounds like its going to be a leather or leatherette type portfolio, not a hard one. I'll take pics of it when I get it back. They said they'll send me one with it when they send it back.
Sent from my GT-P1000 using XDA App
might as well just get a job there. Thanks for doing this, can't wait to see more accessories for the pad.
I wonder if they'd be able to make a ZAGGmate for it except use materials that would match the 10.1 instead of the aluminum.
aygriffith said:
Just a heads up, I gave my GT-10 back to Zagg yesterday at their request to make a portfolio with a keyboard loaded in it. They said they'd have it for 2 or 3 weeks to finalize the product.
Sounds like its going to be a leather or leatherette type portfolio, not a hard one. I'll take pics of it when I get it back. They said they'll send me one with it when they send it back.
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
Cant believe they didn't think of this in the first place. On another note, is Zagg really that cheap that they cant just buy their own 10.1" on eBay
Nice. A case with a keyboard is what I was looking for. Can't wait to see what it turns out to be.
songmeesay said:
I wonder if they'd be able to make a ZAGGmate for it except use materials that would match the 10.1 instead of the aluminum.
Click to expand...
Click to collapse
+11ty
I have a zaggmate for my iPad and I honestly think it is one of the best accessories for any tablet
I picked up my GT10 from Zagg's office today. They said the case's tooling will be ready to go on the 15th of July and they'll start production then. Once they get one they'll send one my way. I'll post pics once I get it.
Did you mean July 15th, because its June 30th lol.
mbh87 said:
Did you mean July 15th, because its June 30th lol.
Click to expand...
Click to collapse
Corrected...
I got an email from Zagg saying nothing like this is in development. Please advise.
Sent from my GT-I9000 using XDA App
Looking forward to see how it turned out. Only 10 days to go before you get to see the final product. Kinda blows that I JUST bought the Samsung Portfolio Book Cover thingy. HOORAY for spending excess cash.
wildting said:
I got an email from Zagg saying nothing like this is in development. Please advise.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Between developing the invishield and the portfolio case their marketing department had my I/O GT-10 for almost a month over 2 separate instances. I hope and expect that they were doing exactly as they said. I dropped the Tab at their offices in SLC and picked it up each time from the person who sourced it from me for both products they were developing.
I'd keep in mind I believe they use a 3rd party fufilment company to answer their 1-800 number. Not sure if they would know of it if you called them. As with every company, there's lots of layers and not everyone may be in tune with product releases.
Any update here?
Sent from my GT-I9000 using XDA App
This finally showed at my office today. I'll see about taking some pics of it tonight and hooking it up to the SGT10.
Interesting development, I can't exactly slide the tablet out of the folio. I worked on it for 45 mins last night and couldn't slide it down out of the case more than an 1/8th an inch.
Not terribly excited about this

Refurbed T989s... Any good?

Few coworkers of mine have T-mobile and are looking for a Samsung device for VPN support. Due to being in contract they're looking to get a good phone without breaking the bank. So that leads to the T-Mobile site selling refurbed T989s for $30.
Any refurbed owners want to offer any feedback? I think their greatest concern is the 90 day warranty - but from what I know on the E4GT it's extremely likely that if it breaks you'll notice it before then. They're not looking to root it or do anything special either, in case that's a factor.
TIA and I did search by XDA forum search on General & Q/A before posting - so hopefully that will avoid the flaming.
P.S. Hope you guys get the OTA today and that it has the eMMC fix in there as it is rumored to!
No one has a refurbed GS2 from T-mobile? Find that hard to believe....
TIA
Sent from my SPH-D710 using XDA
Bump
Sent from my SPH-D710 using XDA
garwynn said:
Bump
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
After sending mine back once for a random hardware issue, as always, tmobile sends me a refurb in pristine condition, but clearly its not brand new straight out of the box. I've had 0 problems with it and as with any other refurb'd products i've purchased always work just as good as new.
When I had HTC's Glacier / Mytouch 4g I went through 4 sendbacks from various stupid things I had done to it, all returns got refurbished back, which all worked fine (until I broke them myself)
I'd go for it. Whats the worst that can happen, you lose 30 bucks? Where is this link to the 30 dollar refurb?
Lets get serious, a refurbished phone upgrade or value plan?
Sent from my SGH-T989 using xda premium
iwasblown said:
Lets get serious, a refurbished phone upgrade or value plan?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Person was quoted 100 for new blaze or 30 for GS2 refurbed as a few of their upgrade options. Value plan, they mainly need for vpn support, good browser and terminal emulator.
My thought was get the GS2 for that price... But only if the refurb isn't junk.
Sent from my SPH-D710 using XDA
As for link, just go to T-Mobile's site and look at current phone list. Was there as web only special.
Sent from my SPH-D710 using XDA
From my experience with warranty exchange, the refurb phones are as good as new. I have never had an issue with a refurb phone and would not worry about it. But for $30 that sounds really cheap for a GS2, even if it is refurbed. Do you have to sign a contract with them or something? The price just sound too good to be true for a straight out purchase NO CONTRACT involved.
I have a refurbished T989
I had a new one but it stopped working properly, it began to act as if the desk dock or sometimes the car dock was attached to it. Became very annoying. Tmobile sent me a refurbished one, though I wasn't too happy about it. The packaging was identical to a new one. I was even allowed to keep the extra battery & back cover. They asked to send the old one back, and this was earlier this year. Everything seems ok so far "knock on wood"
The one thing I'd like to say is, I used to work at Best Buy Mobile. We'd sell insurance policies where people would pick up refurbished phones if they broke theirs, and honestly, those were garbage. Too many would come back with problems again...not good.
So you know, it's a risk
jfarhat said:
From my experience with warranty exchange, the refurb phones are as good as new. I have never had an issue with a refurb phone and would not worry about it. But for $30 that sounds really cheap for a GS2, even if it is refurbed. Do you have to sign a contract with them or something? The price just sound too good to be true for a straight out purchase NO CONTRACT involved.
Click to expand...
Click to collapse
2 yr contract reqd according to site. Maybe they're just trying to move old stock?
Sent from my SPH-D710 using XDA
sphogat said:
I have a refurbished T989
I had a new one but it stopped working properly, it began to act as if the desk dock or sometimes the car dock was attached to it. Became very annoying. Tmobile sent me a refurbished one, though I wasn't too happy about it. The packaging was identical to a new one. I was even allowed to keep the extra battery & back cover. They asked to send the old one back, and this was earlier this year. Everything seems ok so far "knock on wood"
The one thing I'd like to say is, I used to work at Best Buy Mobile. We'd sell insurance policies where people would pick up refurbished phones if they broke theirs, and honestly, those were garbage. Too many would come back with problems again...not good.
So you know, it's a risk
Click to expand...
Click to collapse
That's why I wanted to get some opinions before deciding to suggest or not. My thinking is that there isn't much in the GS2 that easily breaks, so if they go for it then watch it carefully...
Sent from my SPH-D710 using XDA
floor, wnmenir
garwynn said:
2 yr contract reqd according to site. Maybe they're just trying to move old stock?
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Sure are, they're making room for the GSIII!
So... New GS Blaze or GS2 refurb in your opinion?
Sent from my SPH-D710 using XDA
VoiD_Dweller said:
After sending mine back once for a random hardware issue, as always, tmobile sends me a refurb in pristine condition, but clearly its not brand new straight out of the box. I've had 0 problems with it and as with any other refurb'd products i've purchased always work just as good as new.
When I had HTC's Glacier / Mytouch 4g I went through 4 sendbacks from various stupid things I had done to it, all returns got refurbished back, which all worked fine (until I broke them myself)
I'd go for it. Whats the worst that can happen, you lose 30 bucks? Where is this link to the 30 dollar refurb?
Click to expand...
Click to collapse
Same here, I hardbricked my phone a couple months ago and I'm sure the replacement I received was a refurb. I haven't had any issues with it so far.
Sent from my SGH-T989 using XDA
garwynn said:
Bump
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
I have a refurb right now. Looks brand new. Send as a handset exchange from my amaze cuz they had none to send me. Youd never get a refurb with any damage or scratches from T-Mobile. I also have the premium handset protection so its always warrentied. Dont see the need to pay extra when I always can get other ones if there is problems.
Also for the person who said Blaze or SG 2, comeon now, thats an obv answer
I have a Epic Touch I am selling!!!
If you get a refurb, you can count on it being the Made in Korea version produced pre December, 2011. All of those devices are known to exhibit mediocre screens when compared to the post December 2011 versions that are Made in China.
When I say mediocre screens, I am referring to the lines, blobs and poorly calibrated color. Though for $30, it is a good deal.
Sent from my SGH-T989 using xda premium
G1ForFun said:
If you get a refurb, you can count on it being the Made in Korea version produced pre December, 2011. All of those devices are known to exhibit mediocre screens when compared to the post December 2011 versions that are Made in China.
When I say mediocre screens, I am referring to the lines, blobs and poorly calibrated color. Though for $30, it is a good deal.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
How can you tell which one you have? Mine is a refurb I got last week and seems perfectly fine

Get money from google

GET REFUND FROM GOOGLE
Google offering a money back offer for people who bought a 16gb nexus 7 before the recent price drop
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2667427&topic=2453057&ctx=topic
Sent from my Nexus 7 using XDA Premium HD app
MrZafonic said:
GET REFUND FROM GOOGLE
Google offering a money back offer for people who bought a 16gb nexus 7 before the recent price drop
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2667427&topic=2453057&ctx=topic
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Thats great news for folks who bought from googleplay, shame i bought mine in dixons :crying:
True. It doesn't count for those who purchased them in a store. I guess that would be the store's policy at that point. If Google offered it to ALL 16gb users who purchased after the deadline, then they could effectively double up on the rebate: Pricematch in the store AND credit from Google.
WHAT ABOUT THE PEOPLE WHO BOUGHT 8GB VERSIONS? Holy hell, it's like we don't exist. I would like something at least from the fact they don't even sell my device anymore.
AFAinHD said:
WHAT ABOUT THE PEOPLE WHO BOUGHT 8GB VERSIONS? Holy hell, it's like we don't exist. I would like something at least from the fact they don't even sell my device anymore.
Click to expand...
Click to collapse
+1. Guess we get the shaft. Screen lift and smallest size.
Not sure if pissed or happy because rare due to size not being made anymore. Lol
now i wished i bought my device from GooglePlay. Damn. Got mine from GameStop with tax for 16Gb was USD272.
It's complete BS! I bought my 8Gb from the Play store, but as soon as I heard of the 32Gb I called for an exchange. They denied that model existed or would ever exist and said the can't exchange something they don't sell. Then they couldn't even return mine since I was a couple days out of their return window. I couldn't see paying the extra $50 for another 8Gb, but 4x as much makes a bit more sense. Either way I'm stuck now.
Too bad I bought mine back in August :/
AFAinHD said:
WHAT ABOUT THE PEOPLE WHO BOUGHT 8GB VERSIONS? Holy hell, it's like we don't exist. I would like something at least from the fact they don't even sell my device anymore.
Click to expand...
Click to collapse
+1 I was one of the first adopters of the tab, I bought the 8Gb version. I think Google should exchange mine for a 16Gb version. But, I highly doubt they will do this...
Sent from my Transformer Pad TF700T using xda premium
speedygonzo said:
+1 I was one of the first adopters of the tab, I bought the 8Gb version. I think Google should exchange mine for a 16Gb version. But, I highly doubt they will do this...
Sent from my Transformer Pad TF700T using xda premium
Click to expand...
Click to collapse
I love google, but I feel stabbed in the back.
Sent from my LG-C729 using xda app-developers app
Got mine from office max Oct 14th shame :'(
talltexan said:
Got mine from office max Oct 14th shame :'(
Click to expand...
Click to collapse
Asus is doing something similar directly on their website for UK customers at least...
If you bought your N7 before Oct 30th, they are offering £25 voucher to spend at the Asus store. You just need to register your N7, and they will send an email asking for proof of purchase. Then you'll get the voucher/coupon code later. You can register N7's bought from any authorised retailer. I got mine from PC World :cyclops:
I pre-ordered my 8GB from Google Play and had it RMA'ed once. I think its unreasonable to expect a company to refund on a fully working product that they barely made any money of in the first place, just because they released an updated version months after release.
I can't help but laugh at the people getting pissy. Am I upset that I paid $200 for an 8GB version and then just around the corner they released the 16GB for that much? Yeah. Am I gonna pout and stomp and whine about it? No. Because that's the price of being an early adopter. Now i'm not the type that can just drop money on a new device. You have no idea how many dice I flipped and coins I rolled trying to decide if I should adopt or not. In the end, I ended up getting it even though financially I shouldn't have. But I did, and I early adopted. You should always expect the worse when you adopt early, and then not complain when you get shafted because...well...that's what happens. It's a tough and unfair game. That's life. Suck it up and deal with it like an adult. I can still turn around and sell my N7 for $200 on Craigslist to some guy who has no idea about all of this and not think twice about it. But, I honestly don't use that much memory and I rarely travel so I have no need to store my music and movies on it. I tether it to my phone and there's all my music from amazon and pandora. I watched a movie on it ONCE while I was waiting for my car to be fixed. But that's it. Sad this happened, but I understand that's how the game works. It's not fair and if I had a Google employee in front of me i'd let him know, but I don't so what's the point in crying about it?
matrix0886 said:
I can't help but laugh at the people getting pissy. Am I upset that I paid $200 for an 8GB version and then just around the corner they released the 16GB for that much? Yeah. Am I gonna pout and stomp and whine about it? No. Because that's the price of being an early adopter. Now i'm not the type that can just drop money on a new device. You have no idea how many dice I flipped and coins I rolled trying to decide if I should adopt or not. In the end, I ended up getting it even though financially I shouldn't have. But I did, and I early adopted. You should always expect the worse when you adopt early, and then not complain when you get shafted because...well...that's what happens. It's a tough and unfair game. That's life. Suck it up and deal with it like an adult. I can still turn around and sell my N7 for $200 on Craigslist to some guy who has no idea about all of this and not think twice about it. But, I honestly don't use that much memory and I rarely travel so I have no need to store my music and movies on it. I tether it to my phone and there's all my music from amazon and pandora. I watched a movie on it ONCE while I was waiting for my car to be fixed. But that's it. Sad this happened, but I understand that's how the game works. It's not fair and if I had a Google employee in front of me i'd let him know, but I don't so what's the point in crying about it?
Click to expand...
Click to collapse
I disagree. It's perfectly fair for a company to upgrade its products months after they were released. They have absolutely no obligation to refund anything especially as they already are barely making profit and bundled them with Google play credit.
smt8544 said:
I disagree. It's perfectly fair for a company to upgrade its products months after they were released. They have absolutely no obligation to refund anything especially as they already are barely making profit and bundled them with Google play credit.
Click to expand...
Click to collapse
I'm just saying if they are offering people who bought a 16GB version something, why is it that us 8GBer's get left behind like we are nothing? We bought a product that isn't even being sold anymore, I just feel like they could give us something. "A sorry you bought the wrong one" letter at least.
Sent from my LG-C729 using xda app-developers app
doesn't matter to me much.. Plus the one my friend bought me over the summer, was long before they even posted that. So I wouldn't even qualify.
That is a great gesture from google. As said above they did not have to offer anyone nothing. I got lucky with Walmart.. I spent some time in the Walmart store a few summers ago working on there automated doors and door locks.. Got to know many people there.. So I took my 16 gb nexus 7 back 24 days after purchase and the manager get me a refund. I then went to Office depot and bought a 32 version...
Im not exchanging this one. I do not need the 3/4 g version. Im going to get a nexus 4 when they come out. My phone is now 3 years old. So this is good timing. I can tether.
I Wish google would offer everyone some kind of deal . But life is not always fair in our own eyes.
Well I got 50 bux back from Amex. I posted my charge, told them the situation and they understood and processed the credit within the next few days. Score!
I am not saying that I am deserving or it was my right to get any funds back, but I figured I'd pose my case and ask. I felt there was not hurting by asking, the worst scenario would be that they would have said no. But they didn't.
Got mine on 7/12/12.
AFAinHD said:
I love google, but I feel stabbed in the back.
Sent from my LG-C729 using xda app-developers app
Click to expand...
Click to collapse
Honestly, I can't see why. If you buy a car, and a new engine comes out replacing yours 2 years later, you wouldn't ask for any compensation or feel stabbed. And we all now that technology is a fast market, where things are constantly changing. I don't feel bad at all for having spent 250€ on my 16GB. And, while I think it's nice that Google offers a refund, I don't think that's neccesary for those who bought the tablet (like me) one month before the 32GB came out. We all knew the possibility of a better model being out later, and we decided to spend our money anyway. We have exactly what we paid for. So what could we possibly complain about?

Sometimes I Really Hate Samsung

Usually not, but damn. Last week my original GNex had it's radio's take a dump. After 11 solid months, I rebooted one night and had data, but voice never came back. So I put everything back stock and walked into Verizon and paid $15 to have a replacement overnighted to me.
Now, a week later, I've come to the conclusion that my replacement is fubared. I've never seen a device experience sleep of death + turning into an oven so quickly and consistently before. It's good for 30, maybe 60 minutes tops before it craps out. This is awesome when your phone is your alarm clock.
So here I go again, getting ready to waltz back into the Verizon store and do the same song and dance again. Pay $15, get a phone on Tuesday, probably have something massively wrong, rinse and repeat. Hey, devices take a crap from time to time, and luckily mine did while still under warranty, but I'm taking picks on how many replacement units I have to go through before one finally sticks.
My guess is the 3rd replacement is a charm. Who wants the over?
Those of you who have gone through the replacement fiasco with Samsung, how many tries did it take you to get a good one?
Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium
mariosraptor said:
Why do you pay when you have still warranty?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Shipping to have it overnighted. It's also awesome that my local store doesn't toss out loaner phones while you wait (It'd make it easy to avoid that whole shipping thing). Maybe I'll call Verizon Tech Support just to bug them about.
no issues at all with mine...
I love Samsung personally
OOOh, free overnight shipping. Thanks Big Red!
Hopefully the next one is a charm because honestly, I don't know what I'd do without a Nexus device on Verizon's network. The alternatives make me cringe.
why is there no option for none
Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.
KWKSLVR said:
Read the last line of the OP.
I'm just curious to know if getting bum replacements is a "normal" thing because for a phone that went through a "100 point inspection", well, they dropped the ball on this one.
Click to expand...
Click to collapse
Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
Sent from my Galaxy Nexus using Tapatalk 2
I went through 4 before I got my refurb, then I promptly sold it for a GSM model. That's one thing that I have to hand it to Verizon for, they were really good once I got the 1st defective one. I had 4 at one time, most overnighted at no cost and no fees or holds.
They did try everything they could to not send me one though... Unlike Google who were more then happy to send me multiple N7's.
Sent from my Nexus 7 using Tapatalk HD
I had to replace one because of dirt under the screen even though its new and heat issues, the replacement was perfect and never get hot under normal use. I also bought one recently and it has heat issue and poor screen as well, but I'll live with it for the price. Its sort of a luck thing with this device, especially a lottery with AMOLED screen. I was going to get the N4 but it seem to also have lots of little issues on its own, such as getting too hot, I really hate phones getting overheat.I'm still waiting on confirmation on the USB OTG too.
After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.
thesoldier said:
Getting my third in the mail tomorrow Last one had ridiculous sensitivity issues, we'll see what the next one brings.
And why don't you just call em up instead of going in to the store? I keep my phone and they send me a refurb in the mail. The first phone was USPS, but after that one was crap they began overnighting it via FedEx.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
The first time I went in, I was hoping that they'd have one in the back they could swap out for me, or a loaner phone (fat chance, I know). My job pretty much requires a working cell phone. I'm kind of surprised that Verizon was so willing to send a replacement out in just a few minutes. Granted, I don't know what alternative they'd have. There's no real way to troubleshoot SOD issues. My main concern is just not having to go through a massive fiasco running through multiple devices, especially with an 8 day vacation coming up.
bose301s said:
After reading this it makes me think I need to bug Asurion tomorrow, I had to get an insurance replacement so I have to go through them for warranty now, they are definitely more strict on some things but like 3 minutes of complaining about signal got me a new one once already. The current one gets EXTREMELY hot under even normal use, so hot that it is uncomfortable to hold and definitely would be uncomfortable up against your face.
Click to expand...
Click to collapse
Well, if it's still under warranty, I'd jump on it.
Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck
I had to replace one about ~8 months ago for screen ghosting. I was really satisfied with the replacement until now because the ghosting is back on the replacement. I'm contemplating switching to T-Mobile though, so I dunno if I'm going to attempt to replace this one.
Sent from my Galaxy Nexus using xda app-developers app
RoyJ said:
Let's see... My first nexus has a seriously bad screen. I shipped it out the same day I got it. Got my replacement (#2) and the screen was worse than the first one. So I sent that bad and got another one (#3). This one had the same issue as OP. Radios wouldn't work....no voice or data and the phone got really hot. Enough to where I couldn't hold it to my face. So I sent that one in and they sent me a Samsung Stratosphere (#4 replacement). Sent that in and got the nexus I currently have making 5 replacements (4 with nexuses). I also went through Verizon...
Good luck
Click to expand...
Click to collapse
Well that sucks. My screens have been great. Well, that, or I'm not picky. The second replacement seems rock solid so far. Good data speeds, strong signal, solid screen, solid GPS and no SOD/Overheating. Maybe I've lucked out...but I'm not uncrossing my fingers.
I've been through 5+ Nexi already. Tec Asurion is totally worth the $6.99 per month! Free overnight shipping FTW.
Well, so much for Replacement #2. I highly doubt it's the sim card.
Sent from my Galaxy Nexus using xda app-developers app
KWKSLVR said:
Well, so much for Replacement #2. I highly doubt it's the sim card.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Lol why? Seems to me that 2 separate pieces of one HW with a common issue (signal) and only one other thing in common (SIM card) makes the one other thing the most likely suspect...
Sent from my Nexus 7 using Tapatalk 2
Because I'm not that lucky.
KWKSLVR said:
Because I'm not that lucky.
Click to expand...
Click to collapse
Thinking you're missing the forest for the trees.
Sent from my Nexus 7 using Tapatalk 2

Screen issue since arrival 1 week ago

I've tried to search around a bit for some help but I'm not really sure what to search for. I found one other thread that was maybe similar to my issue but I'm not sure.
I ordered the note 8 from Staples and it arrived last Tuesday 9/10. I was a really hot day and the packing box was roasting hot. The product packaging was hot and the device was hot. I let it cool but when I finally powered it up the screen was buggy (see pic band of "static/snow" it was worse than that). I did a little search to see if I should return it right then or if it was just a temporary thing. What I could find seemed to suggest it might be the heat, factory reset and see if it was better. I did that and it was better for a day or two. Then it just would flicker a bit late in the day on days when I used it a bit more. Today it's been acting up since I first turned it on.
It doesn't get really hot just maybe a little warm in the 80 degree range maybe where I can just barely feel it.
So, I am bummed out wondering if I need to take it back to Staples or contact Samsung now that I've got it all set up ect. Or exactly what's going on with it? I haven't tried a reset again but not sure at this point it's going to do anything...?
So just looking for some thoughts on what I should do next or if it's able to be saved or not?
(pictures: it's not always that bad sometimes it's just tiny speckles on pictures or text sort of like at the bottom of the bar in the second picture)
Well now the charger doesn't seem to want to work so...
Pretty sure of my answer but feels like one of those moments when you just need someone else to say it haha.
Sent from my HTC_Amaze_4G using xda app-developers app
Return it
Sent from my GT-N5110 using Tapatalk HD
abax44 said:
Return it
Sent from my GT-N5110 using Tapatalk HD
Click to expand...
Click to collapse
Was in the process of returning it right when you posted that I bet. It was beyond buggy this morning so there was no denying it needed to go back. I think I was in denial because I've been so lucky until now that I've never had to return something that was brand new like this.
First they wanted me to go through the warranty but finally decided I could just exchange it (sadly none in stock) so shipping a new one should get here Fri, knock on wood!
Thanks
It's a pain in the @ss, but better safe than sorry. Probably wouldn't made you pay the shipping on warranty to boot.
Good luck.
Sent from my Nexus 4 using Tapatalk HD
I had the exact same issue with my first note 8 received, on the lower third of the screen, and it was getting worse as it was used.
Return is the best option, this is hardware related (maybe a simple connector, but it's better to have a good unit isn't it ?)
Sent from my GT-N5110 using xda app-developers app
It seems that the failure rate of the Note 8 is pretty high. I saw refurbished Note 8 sold everywhere: eBay, bestbuy, Walmart etc...
Sent from my SGH-T989 using Tapatalk 4

Categories

Resources