First I want to say that I tried to Google my issue but with not much of a help.
I have a galaxy s4 which I'm facing a Regular phone call problem, when I try to make a phone call using the network I won't be able to hear the other party and the other party won't hear me as well, but when I use wifi calling, Viber, Vonage the same speaker and ear pierce works just fine
or when I use my Bluetooth device ( while making a regular call without the wifi calling) I can make a normal phone call with no problem. I think it's a software issue but I tried to format my phone and downloaded different roms and the issue still exist so can you please help me
ahammad89 said:
First I want to say that I tried to Google my issue but with not much of a help.
I have a galaxy s4 which I'm facing a Regular phone call problem, when I try to make a phone call using the network I won't be able to hear the other party and the other party won't hear me as well, but when I use wifi calling, Viber, Vonage the same speaker and ear pierce works just fine
or when I use my Bluetooth device ( while making a regular call without the wifi calling) I can make a normal phone call with no problem. I think it's a software issue but I tried to format my phone and downloaded different roms and the issue still exist so can you please help me
Click to expand...
Click to collapse
You need to give WAY more details on what you've done to try and fix this to help us rule things out.
Have you done a full return to bone stock 4.2 Android using Odin?
What version of Android are you running? What other roms have you tried?
Skipjacks said:
You need to give WAY more details on what you've done to try and fix this to help us rule things out.
Have you done a full return to bone stock 4.2 Android using Odin?
What version of Android are you running? What other roms have you tried?
Click to expand...
Click to collapse
Ok this is what I've done so far, I rooted my and used WICKED 4.2 rom and DARTHSTALKER 4.2 rom, but the issue still exist. Then I used a backup that I have from another S4 and thought maybe that will help. but also nothing changed. Then I unrooted my phone and put it back to stock rom for 4.2, and sent it to Samsung ( I did make sure to remove the trace of it been rooted), Samsung refused to fix my phone because it has a small crack on the screen and want to charge me $200 for changing the LCD, so I refused and sent it back, so When they sent it back I updated the software to 4.3 hoping that it might fix it, but still no regular call can be done. I again rooted my phone and I'm on CyanogenMod 11
I'm gonna try to put WICKED V8, and see what might happen.
another think I want to ask. can it be that the modem file is corrupted and I need to redownload it into the phone using ODIN?, if you think that might be the problem where can I find the .tar file?
I guess I covered everything, if you have more questions let me know
ahammad89 said:
Ok this is what I've done so far, I rooted my and used WICKED 4.2 rom and DARTHSTALKER 4.2 rom, but the issue still exist. Then I used a backup that I have from another S4 and thought maybe that will help. but also nothing changed. Then I unrooted my phone and put it back to stock rom for 4.2, and sent it to Samsung ( I did make sure to remove the trace of it been rooted), Samsung refused to fix my phone because it has a small crack on the screen and want to charge me $200 for changing the LCD, so I refused and sent it back, so When they sent it back I updated the software to 4.3 hoping that it might fix it, but still no regular call can be done. I again rooted my phone and I'm on CyanogenMod 11
I'm gonna try to put WICKED V8, and see what might happen.
another think I want to ask. can it be that the modem file is corrupted and I need to redownload it into the phone using ODIN?, if you think that might be the problem where can I find the .tar file?
I guess I covered everything, if you have more questions let me know
Click to expand...
Click to collapse
That is wacky. Issues like this tend to do nothing but piss you off because they make no sense at all and all logic you'd apply to fix it is out the window.
Nothing about what you are saying makes any sense. I'm not saying you are decribing it wrong. I'm just saying it makes no sense. Expecially the part about Samsung not fixing the speaker due to a crack in the LCD. That is what is so agrevating abotu problems like this. So believe me I understand how frustrated you must be!!!!
I mean you know the speaker works because it plays other sound. You know the phone makes calls because it works with the bluetooth. So this SCREAMS "Software issue".
I'd Odin it back to complete 4.2 stock firmware. Do a search, there's a thread around here somewhere that has the .tar file. It's either in the general or q and a forum. That's the only thing I can think to try. That will overwrite the existing modem you have as well (though I don't think that's the issue)
If could be that you have gotten something messed up that flashing new ROM's just isn't overwriting. But if that's the case an Odin restore to stock WILL fix it. If Odin doesn't fix it, I'm completely stumped.
Skipjacks said:
That is wacky. Issues like this tend to do nothing but piss you off because they make no sense at all and all logic you'd apply to fix it is out the window.
Nothing about what you are saying makes any sense. I'm not saying you are decribing it wrong. I'm just saying it makes no sense. Expecially the part about Samsung not fixing the speaker due to a crack in the LCD. That is what is so agrevating abotu problems like this. So believe me I understand how frustrated you must be!!!!
I mean you know the speaker works because it plays other sound. You know the phone makes calls because it works with the bluetooth. So this SCREAMS "Software issue".
I'd Odin it back to complete 4.2 stock firmware. Do a search, there's a thread around here somewhere that has the .tar file. It's either in the general or q and a forum. That's the only thing I can think to try. That will overwrite the existing modem you have as well (though I don't think that's the issue)
If could be that you have gotten something messed up that flashing new ROM's just isn't overwriting. But if that's the case an Odin restore to stock WILL fix it. If Odin doesn't fix it, I'm completely stumped.
Click to expand...
Click to collapse
thank you for your reply I'm gonna try to return it to stock, and about the samsung part they said that their policy is to fix the phone as a whole not just one part of it or one problem. which I think is stupid way just to get money off me
Related
My issue involves the phone not accepting incoming calls.
CLIFFS:
Roughly 1/3 calls are affected, ive tried various kernals, radios, and roms. What else can i try (short of getting a refurb)?
This has only been an issue for the last 2 or 3 weeks, for months before that i never experienced this at all.
DETAILS:
It is very sporadic but happens quite frequently.
Sometimes i will see an incoming call, hear the ringer, then when i click "Accept" it appears to be connected, but i hear dead silence. Then about 10 seconds later the call is ended. It may happen a few times in a row, and it also may not happen. I never have any issues dialing out though.
when im saying "hello? hello?" and hearing nothing ... if i hit the "End Call" button there is a split second i can hear the audio from the other party before the phone hangs up
I know the people calling me, and sometimes it is people who don't call regularly. They wouldn't play games like prank call me.
I have confirmed i am having this issue with at least these ROM's:
SkyRaider 3.2
SkyRaider 3.3
SkyRaider 3.3.1
SkyRaider 3.3.2
virtuous 2.7 + custom kernal
virtuous 2.7 + stock kernal
Have tried the following Kernals:
KK #5
Stock HTC Kernal .15
Stock HTC Kernal .17
Have tried the following radios:
2.07.00.07.16
2.15.00.07.28
2.15.00.09.01
2.05.00.06.11
Does anyone have any suggestions on what else i can try?? I am so in love with my phone, but this is hurting my business and must be resolved.
Has anyone even heard of an issue like this? I dont even know what to search for
Thank you so much if you can help.
This could be a hardware.issue if it persists across still these combinations. Just a thought. You might want to un root it then take it to verizon to ruin done diagnostics...
Sent from my ADR6300 using XDA App
Is that something they do on the spot? Or do they have to take my phone away?
Also if it came down to having to have the phone replaced, are there any known ways of ensuring i receive a new unit?
Thank you.
Im really upset over this because i love my phone so much If it were a problem with BT or something else i may just ignore it, but to not be able to receive calls?? LOL
Try doing a RUU back to stock, and see if your problems are fixed after a factory reset.
Have you tried updating the PRL?
AndrewGL said:
Try doing a RUU back to stock, and see if your problems are fixed after a factory reset.
Click to expand...
Click to collapse
So dont do a factory reset now? Go back to stock 2.2 first, then factory reset?
WoZZeR999 said:
Have you tried updating the PRL?
Click to expand...
Click to collapse
No, im assuming i can find out how to do this with a quick search .. unless you have a moment to explain?
Thank you so much.
FYI, today i got the issue using another radio, will update original post
rsarno said:
So dont do a factory reset now? Go back to stock 2.2 first, then factory reset?
Yes
No, im assuming i can find out how to do this with a quick search .. unless you have a moment to explain?
Thank you so much.
FYI, today i got the issue using another radio, will update original post
Click to expand...
Click to collapse
*228 option 2 this will reprogram and restart your phone.
ramcharger1979 said:
*228 option 2 this will reprogram and restart your phone.
Click to expand...
Click to collapse
Thank you. I did it, and went from 51920 to 52011
I wonder if this will have any affect
Just an update on this, since changing my PRL i have not yet had the issue happen again!!
I only received like 5 calls, but i usually always get it 1/3 typically
Ill update if anything changes, but thanks so much!!
The PRL did not work afterall.
What are my next steps? If i take my phone to VZW can they run some sort of test on the spot? or will they want to send it away?
Or should i dial 611 and make a stink until they send me a new phone?
I dont know what to do
rsarno said:
The PRL did not work afterall.
What are my next steps? If i take my phone to VZW can they run some sort of test on the spot? or will they want to send it away?
Or should i dial 611 and make a stink until they send me a new phone?
I dont know what to do
Click to expand...
Click to collapse
Un root it first then take it back to stock. Lots of info out there about how to do that. Then take it back to verizon store. Be sure to s-on the phone...
Sent from my ADR6300 using XDA App
Yep thats what its looking like
I downloaded the RUU and flashed it, but there was an error saying "Bad" and abandoned. Any idea where i can find a confirmed copy?
I then tried flashing the earliest backup i had from Recovery, it appears to be from just before i rooted.
Im going to see if i have the issue on this rom.
If i do, i will go S-On and they will see me in the store
what pisses me off most is i cant replicate it to do testing!!
Im sitting here literally calling myself over and over, to see if it connects lol
ok then, I had issues too with my network, and doing *228 was not good enough for some reason soooo do this.
Do a RUU by following the directions in this thread, and by using the file provided there.
http://www.incredibleforum.com/foru...-how-get-back-complete-stock-s-off-2-2-a.html
Then once you have gotten through the set up of your stock 2.2 incredible, Factory reset (pick the option that wipes the most data). When you turn back on your phone, it will ask you to activate it, like you just got a new phone. That has been fixing a lot of peoples weird problems lately.
AndrewGL said:
ok then, I had issues too with my network, and doing *228 was not good enough for some reason soooo do this.
Do a RUU by following the directions in this thread, and by using the file provided there.
http://www.incredibleforum.com/foru...-how-get-back-complete-stock-s-off-2-2-a.html
Then once you have gotten through the set up of your stock 2.2 incredible, Factory reset (pick the option that wipes the most data). When you turn back on your phone, it will ask you to activate it, like you just got a new phone. That has been fixing a lot of peoples weird problems lately.
Click to expand...
Click to collapse
So you unrooted, flashed 2.2, factory reset, then re-rooted?
Only way to get a new unit is to go in the store and freak out cuz you lost it and you need a phone NOW! They can call asurion for you and get what's called an emergency replacement or something like that. Just tell them you have buisness the next day and it's out of state. But the downside is you will get a Incredible with a SLCD screen and not your original AMOLED. But aleast it's new
Sent from my ADR6300 using XDA App
Okay i fooled a lot and it hasnt happened yet (i have my toes crossed)
Here is what i did:
First, i flashed back to my very first backup right after root. So i went back to stock, but still had root.
Next i did a factory reset, wiped all data
Next i flashed SkyRaider3.3.2, newest radio, and manually reinstalled all apps and settings
so far its been 24hrs and i haven't had the issue!!
going on 4 days without an issue, thanks everyone for the help and advice
Here's what happened:
Called Sprint because I was unable to send out SMS although I was able to receive. I was on the device at the time of the call and I asked the rep if she wanted to call me on another phone. She said that what she had to do didn't involve me being on a different line. I found it kind of weird but I figured she knew what she was talking about.
She tells me that she's done doing what she was doing and that I had to reboot my phone. I disconnect the call reboot my phone and test out the SMS. It works but now my data doesn't work at all. I'm using Cyanogen RC1 and I see no 1X or 3G at the top. I can s/r calls as well as s/r sms.
I called again and the guy knew I was using Cyanogen's ROM (I guess they have a way to do that now). He tried basic troubleshooting but we couldn't fix it. How do I fix this? I remember seeing a website link in a thread a while back that contained all the different PRL versions available for download in a .zip file that we could flash in recovery. Does anyone have the website?
I tried rebooting. Should I do a nandroid restore? I have a feeling it's network related so I don't know if that will fix the issue.
Have you tried flashing a sense or stock rom and see if you get text messages there. Worth a shot. If not give your nandroid a shot or even a full wipe install.
I'm going to a nandroid restore right now. I already backed up all my apps and stuff.
gqstatus0685 said:
I'm going to a nandroid restore right now. I already backed up all my apps and stuff.
Click to expand...
Click to collapse
Good luck!
No luck. I'm on the phone with Sprint right now and all of the reps I speak to are lost. I know it's a network issue and something not being enabled on their side.
Ok I got off the phone with them and still haven't resolved my issue. They are claiming they can't help me because my phone is rooted. They wanted me to press ##3282 commands but Cyanogen doesn't have those functions built in.
This mess all started off with a texting problem. The thing that baffles me is that SMS has nothing to do with data.
gqstatus0685 said:
Ok I got off the phone with them and still haven't resolved my issue. They are claiming they can't help me because my phone is rooted. They wanted me to press ##3282 commands but Cyanogen doesn't have those functions built in.
This mess all started off with a texting problem. The thing that baffles me is that SMS has nothing to do with data.
Click to expand...
Click to collapse
Switch to a stock sense rom and call back.
bizdady said:
Switch to a stock sense rom and call back.
Click to expand...
Click to collapse
Yup, that was my idea.
I'm still a bit taken back at the fact they knew which rom you were using.
Yeah man the guy was like " I'm looking at your account and I was checking what version you were using and it says Fresh". I told him that it was what I was using before but I'm using Cyanogen now.
They somehow know what version. I think they somehow send a signal to your device so it can send back the info that's in the about section. I thought it was pretty cool. He kept stressing that my warranty was void.
My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
If you are 100% stock, you may want to call tmo.
Have you done a hard reset? Does calling over wifi work?
Sent from my SGH-T989 using XDA
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
phillup said:
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
Click to expand...
Click to collapse
Change ur simcard ull be good.. Go to a corporate store so u don't get charged
Sent from my SGH-T989 using XDA Premium App
Go to your local T-Mobile store and they should replace the phone or the sim card.
If the phone is the problem just hope you are under warranty, you should be.
Hoped I you out!
phillup said:
My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
Click to expand...
Click to collapse
Having the same problem - called TMO and they asked me to stay on 2G for a day and observe - next step is hard reset and if it doesnt help - then phone replacement
I was having mad issues receiving calls and text*. I tried everything**. expept stock modem. I searched for like 2 mf-n hour for it. Finally that f-n kid modem
http://forum.xda-developers.com/showpost.php?p=22557244&postcount=172
Stock modem fix my issue
Hit the thanks
It will make me feel good
*Only works on wifi
** every rom, kernel,known good nand backup ,and everysingle radio except for the stock "kid"radio
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
caditnow said:
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
Click to expand...
Click to collapse
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
It is interesting that in the last week there are at least three threads dealing with missed calls. Is there something going on in common? I have found that I was only missing certain calls from certain numbers. 100% reproducible. If I call my cell from my work phone AND the work # is stored in my contacts, then I do not get the call. It goes straight to voicemail. But if I remove the number, I get the call. Add the number back and I miss the call.
superuser696 said:
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
Click to expand...
Click to collapse
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
caditnow said:
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
Click to expand...
Click to collapse
Yes once rooted you can unroot just as easy...same prosedure actually and your phone will be as if its right out of the box...yes you can do warrenty exchange if you root and then unrooted via odin
Sent from my SGH-T989 using xda premium
Thanks for the info sinfulgray - appreciate it I will give it a shot and move to ICS with the radio mentioned by SuperUser.
I had to go back to stock with injected root to use my allshare dongle. I loathe stock rom with every fiber of my being.
Does anyone know or has anyone tried flashing custom recovery and custom rom and kernel then flash back to stock recovery and allshare still works? Or perhaps a work around other than triangle away. Which I don't enjoy rebooting my phone every time I want to connect.
I use the dongle in my car with the pioneer appradio2 so rebooting the phone everything I connect to my stereo gets old fast.
Sorry if it seems like I'm nitpicking. I had triangle away soft brick on me once before and had to Odin flash to fix.
No, you have to be completely stock for it to work. This is a struggle for many of us and it goes back many months.
None of the devs took the time or interest to take the app apart and remove the part that checks the phone.
Sorry to give you the bad news.
Sent from my SGH-T889 using xda premium
premiatul said:
No, you have to be completely stock for it to work. This is a struggle for many of us and it goes back many months.
None of the devs took the time or interest to take the app apart and remove the part that checks the phone.
Sorry to give you the bad news.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
While I am in no way a dev, I did take some time to take apart the handful of apks and jars that are most obviously related to allshare - but I was unable to find out where exactly the check occurs. I even went through and hacked up SysScope.apk a little in an attempt to emulate an xposed sysscopeblaster mod that I had heard helps, but again to no avail. And by "no avail" I mean "the person that tested it said it didn't work" - as I have no allshare things to really test stuff. I contacted some other actual-dev folks that got things working on other carriers, and while reports indicate that replicating their methods worked with the 4.1.1 base for whatever reason 4.1.2 seems to behave differently, making such a replication no longer effective. This quickly began to land far outside any pseudo-skillset I might possess unfortunately. Hmm... does anyone happen to have the the flashable zip that was used to OTA update from 4.1.1 UVALL4 to 4.1.2 UVBMB4? Or was an OTA not possible (i.e. had to do it via Kies/Odin/etc.)? I just did the Odin approach using stuff from sammobile myself... it's a long shot but there could be a clue in there perhaps.
Anyhoo - long story short my personal attempt at figuring this out has revealed an absence of some needed skill or awareness of where such checks actually occur. Just thought I would chime in to show that it's not necessarily an issue of no one looking into it - just maybe not the right people
Ah. Well that blows. Thanks for the info though. Strange how Samsung is usually one of the manufacturers that condones aftermarket and custom work but would pull a stunt like this with allshare and tethering.
Been eyeballing roms and triangle away. But if everything has to be completely stock to work I'm just a dog barking up am empty tree.
I can call people and receive calls on my phone but no one can hear me and I can't hear anyone. I don't even hear a tone when it's dialing sometimes. I'll call someone and they'll answer and it will just be silent and vice versa on both ends of the call, I'll receive a call and it will be totally silent. I have already gone thru all the troubleshooting steps I can think of even going as far as to have my carrier send me another model of the same phone and getting a new sim card they have made many tickets on this issue and have deemed its not network related. Below I have attached 3 log cats of the issue. Sorry they were to big to upload to XDA directly. So here are 3 links to the downloads.The issue is happening on stock non rooted knox isn't tripped
https://mega.co.nz/#!xtMwHLrb!AaYC99LpObJ2inB8veGol8k9Qzg14VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4mlDl__bcgSttnCOnls9rLFZABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugiau1kTtBBV7SPhc5s34VPJXSNtPTOdMuapjT4k
Most likely it's a hardware issue.
Get an exchange phone from tmobile and your done.
Pp.
PanchoPlanet said:
Most likely it's a hardware issue.
Get an exchange phone from tmobile and your done.
Pp.
Click to expand...
Click to collapse
I already have I feel like its somthing in the firmware itself because I have already had this issue on two s4s. I have also tryed getting a new sim card, Factory reflashes, They have done there own investigation into network issues. At this point I don't know what else to do
camerona said:
I already have I feel like its somthing in the firmware itself because I have already had this issue on two s4s. I have also tryed getting a new sim card, Factory reflashes, They have done there own investigation into network issues. At this point I don't know what else to do
Click to expand...
Click to collapse
What ROM are you using?
What mods are you using..
Please be more specific..
I was using the Hulk Kernel on the Google Play Edition ROM..
and I was playing with the Faux Sound mod, and it killed all my sound..
Uninstalling the mod corrected my sound issues.. It may not be your issue, but that was my example..
I suggest flashing to STOCK..
BTW those links are ENCRYPTED!
If you can use a video call app like Tango or Skype and you have sound it will most likely be the sound chip not connecting to the modem and using WiFi for voice /video transmission.
Time for a replacement phone.
Pp.
I said in the op the issue is happening on stock non rooted knox isn't tripped. I have not used any mods or root im on stock rom. Never even flashed it
Zaphodspeaks said:
What ROM are you using?
What mods are you using..
Please be more specific..
I was using the Hulk Kernel on the Google Play Edition ROM..
and I was playing with the Faux Sound mod, and it killed all my sound..
Uninstalling the mod corrected my sound issues.. It may not be your issue, but that was my example..
I suggest flashing to STOCK..
BTW those links are ENCRYPTED!
Click to expand...
Click to collapse
Sorry these should be unencrypted I cant read log cat but I would love to hear what the issue is
https://mega.co.nz/#!xtMwHLrb!AaYC99LpObJ2inB8veGol8k9Qzg14VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4mlDl__bcgSttnCOnls9rLFZABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugiau1kTtBBV7SPhc5s34VPJXSNtPTOdMuapjT4k
I consolidated them into one folder too
https://mega.co.nz/#F!h1tE3TKb!SUYow99VqBYUkOleq4njKg
I have no sound on my phone I changed the Rom a couple of times and didn't have a problem until I Flashed the drive and no I do not have any sound in any of my incoming applications phone calls messages anything is there anything you guys might be able to think of that could help me out