So I sent my nexus to Asus to "fix" the well known speaker static issue. Got it back,different rear casing which is damaged and different CSSN in the about section in settings. Speaker issue still persists, no surprise there. Asus explained the CSSN change is because the main board was replaced, would that story hold up in court?
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It's possible, and of course even odds of their switcheroo. Have you contacted them about another repair? I know at this point you'd rather not, but...
Yes it's gone back for another repair after many phone calls and emails and waiting. Had my fill with their "support". What's more frustrating is that a software update has helped/cured the issue.
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I have had issues with my speaker after multiple attempts to repair. Its not the first time I've seen it, I've seen a few phones with this issue. No repair is possible. I've used 3 different known good speakers and no luck. I checked the connector and it looks good....I cleaned it after the fact anyways to see if it would make a difference and it didn't. So my question is has anyone run into it and fixed it with out getting an exchange and where can I locate a diagram of the main board so I can fix this problem.
Also spare me the just get an exchange BS. Please any help would be appreciated.
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Well I found the solution which is I switched the screen and its fine now.
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How was the screen affecting the speaker if you don't mind me asking? I'm curious to know as I've had issues with mine also.
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So my note 2 mic is not working . Only speakerphone and bluetooth work. My question is is the mic easy to replace? Is it part of the motherboard or seperate? If its seperate anyone have a broken note 2 willing to sell? Is it weird that speakerphone works and not regular method of talking on a phone? Any help would be great. And by the way no voice apps work either ie google svoice etc. Thanks
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Try going back to complete stock rom. If you are on custom rom.
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J2DAe said:
So my note 2 mic is not working . Only speakerphone and bluetooth work. My question is is the mic easy to replace? Is it part of the motherboard or seperate? If its seperate anyone have a broken note 2 willing to sell? Is it weird that speakerphone works and not regular method of talking on a phone? Any help would be great. And by the way no voice apps work either ie google svoice etc. Thanks
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What's funny is that if the speaker phone is working. Then in theory the Mic should b good. Because it uses the same one! I agree with the above poster, if your running a custom Rom I would go back to stock to see if that fixes your problem. Another thing I would look at is if the Mic, is clogged up with lint/dust. It happen to my brother's daughter phone. Called me saying her phone don't work, can't here her talking!! Cuz I'm the tech guy of the family, told her to try and clean out her Mic. After that she called her dad now he can here her fine.
Just my 2¢
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Thanks for your help. I am on stock rom. Already faxtory reset. And tried to clean the mic hole. I'm out of ideas and don't want to take this phone apart. I use the bluetooth but it's driving me crazy.
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J2DAe said:
Thanks for your help. I am on stock rom. Already faxtory reset. And tried to clean the mic hole. I'm out of ideas and don't want to take this phone apart. I use the bluetooth but it's driving me crazy.
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Click to expand...
Click to collapse
Call Samsung or at&t to get a new phone
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Called Samsung they said it's easy to replace and it's only 25 bucks free shipping. Problem solved hopefully. Thanks for all the help. Im goong to attempt to do this muself
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Isn't your phone still under manufacturer warranty? Why would you pay or do this yourself?
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J2DAe said:
Called Samsung they said it's easy to replace and it's only 25 bucks free shipping. Problem solved hopefully. Thanks for all the help. Im goong to attempt to do this muself
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Click to expand...
Click to collapse
Why would you pay for a Samsung defect
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I forgot to mention I bought this phone used and have no paperwork . So I cant do warranty I dont think.
I bought it from cl and it worked fine for a few days . Before you say I got ripped off I only paid 100 cash + a galaxy s1. So even with the 25 $ mic still came out clean . Phoneis mint except non working mic .
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I work for a cell phone retailer as a repair technician and warranty repair is free lol. I can see any manufacturer charging for shipping though, unless you complain enough. The warranty follows the device not the phone number
Well after over a month I finally got my note 2 back. .. They sent it back to me broken so I sent it back and finally got it yesterday. They replaced the pba which is the mother board ... It works great and glad to be back
sent from my keyboard
Sorry to revive this thread, but I'm having the same issue. Completely stock, mic works with speakerphone and obviously bluetooth, but not on normal calls.
Thoughts?
My galaxy note 2 died. I live in finland and the phone is an international one so, the place i sent it for warranty refused to fix it saying they have no parts. I thought it could be brought back to life without any neccessity 2 change much.
So my question anyone able to tinker with the phone and been able 2 bring it back at least to power up......
Should i heat it, boil it, or measure something with a multimeter..................
The phone just flashes a red light on the led light at the top.
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It's an sds issue. Nothing can be done except changing the motherboard.
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mngarogore said:
My galaxy note 2 died. I live in finland and the phone is an international one so, the place i sent it for warranty refused to fix it saying they have no parts. I thought it could be brought back to life without any neccessity 2 change much.
So my question anyone able to tinker with the phone and been able 2 bring it back at least to power up......
Should i heat it, boil it, or measure something with a multimeter..................
The phone just flashes a red light on the led light at the top.
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Click to collapse
I don't know the customer rights in your country. But I don't think they have rights to refuse fixing your device due to lack of spare parts. Sounds ridiculous. In worst case they have to pay your money back.
I suggest you to contact Samsung directly.
Finland is part of the EU, therefore EU regulations on warranties apply. They are legally required to fix your device, at no cost to you. Not having parts is neither your problem, or relevant.
you can vote here for SDS issue
I hear u OP. I'm facing the same issue now, being kicked back and forth between Samsung USA and Samsung UK (if I should actually use SamUK for repair, im not sure)... I am kind of desperate at this point as I feel like going nowhere to fix this damn phone. I'm gonna fix it and just get rid of it. I officially hate it now.
If I understood you correctly, you imported the phone from outside the Finland? Where was the origin of sales ?
Hello
5 month Note 2 user that had almost no complaints till early april where my phone started lagging, restarting every few hours(it did restart once every 2-3 days since they day i bought it) and touch screen not being responsive. Result was the problem becoming worse and me having to search for it and finding out about SDS. I checked my phone through EMMC and it says my chip is insane... as soon as I saw that I tried backing everything up but as it turned out, it was too late..I've lost all my game data (I've managed to copy a few games but its a few stages back..for example my subway surfers save is like 2-3 months back...), i've lost ALL of my contacts and my smscontact backup says it has no contacts on the backupfile...
regardless, I sent it to the local Samsung retail and they kept it for a week, got it back today, same thing happening...They told me they found humidity + errors on my phone and they had to clear/wipe it out completely. Its been like 3-4 hours since i got it and it already got stuck at a black home screen error + unable to swap applications and once on a non-responsive touch screen. I contacted the Samsung retailer and he told me that it could be an error from my SD card. I highly doubt that, am using a san disk 32gb ultra speed and I only have movies on it actually so...
Now my 'questions'...What can I do? Rooting it can fix it? Or will it void my warranty completely? If I root and it breaks again can I unroot and send it to have it fixed? And if they cant fix it, do they replace my phone with another one? Like a new note 2 or a new samsung phone?
Thanks
Ps: already posted this on sprint forums by mistake and it was suggested to me to try removing my sd card..no difference
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well it is what people say "symptoms of the sudden death" so probably and all says that( 5 months, strange behaviour. .) if they dont fix you can talk to them that probably it is SDS if not you'll have to wait until the phone dies or send lots of times (like a guy who said that here in xda) and they probably replace the motherboard. theres nothing at the moment to do if it have been affected by the corrupted data but you can update to the latest firmware which is suposed to have the fix
hope I answered your question
Bests
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aka_sirok said:
well it is what people say "symptoms of the sudden death" so probably and all says that( 5 months, strange behaviour. .) if they dont fix you can talk to them that probably it is SDS if not you'll have to wait until the phone dies or send lots of times (like a guy who said that here in xda) and they probably replace the motherboard. theres nothing at the moment to do if it have been affected by the corrupted data but you can update to the latest firmware which is suposed to have the fix
hope I answered your question
Bests
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Click to collapse
Was the 5 months too late for it to take effect?i already called them and they told me that they know nothing about the SDS.. they said they can only change my phones internal/motherboard (as they said "just the plaque not ur device"
Latest update is 4.1.2? Thats what i have.. they gave me the option of buying another phone..should i? Am afraid of getting another sds affected note
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Shei77 said:
Was the 5 months too late for it to take effect?i already called them and they told me that they know nothing about the SDS.. they said they can only change my phones internal/motherboard (as they said "just the plaque not ur device"
Latest update is 4.1.2? Thats what i have.. they gave me the option of buying another phone..should i? Am afraid of getting another sds affected note
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Click to collapse
well the problem is that if the phone send some corrupted data to the chip when you were at 4.1.1 there's nothing to do.
The repair centre "doesn't know about it" because if they do know they'll have to asume that problem and they will lose money. The correct procediment is to change de motherboard however sometimes they just put an old one with the insane chip again. If you really want this phone and I assume that you do like it, when they replace and send it back update to 4.1.2 ASAP therefore they usually update before sending back.
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They are already losing money when they fix my phone cause of full warranty.. i loved the phone but am disappointed right now and with the possibility of changing phones i dont mind..cause all in all it has its downsides..ie too big to carry, takes a looong time to charge and regardless ive already lost all my data so its already like i got a new phone..
How can i know if they changed my motherboard?
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You should have a new imei if they changed mb i think.
I bought note because of the screen,dont mind using it with both hands thats the price you have to pay if you want that commodity of big display.
And its charging like every phone,maybe a little longer but instead you have great battery life.
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ChobbyNS said:
You should have a new imei if they changed mb i think.
I bought note because of the screen,dont mind using it with both hands thats the price you have to pay if you want that commodity of big display.
And its charging like every phone,maybe a little longer but instead you have great battery life.
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Click to expand...
Click to collapse
How can i test if my imei is a new one and not from a previous user?
I did buy it too but any below 1.5A charger charges too slowly..and the size does matter for me cause am currently serving the army and its harder for me to handle...
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I use original charger at home and 2.1a car charger and it charges really fast.
You should maybe check out xperia z,it has ip57 certificate,it is lot tougher than note and a bit smaller.
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ChobbyNS said:
I use original charger at home and 2.1a car charger and it charges really fast.
You should maybe check out xperia z,it has ip57 certificate,it is lot tougher than note and a bit smaller.
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Click to collapse
Cant find any good charger really..and car charging is not an option where i am...
Ive been thinking between one x+ or iphone5 to be honest but priority is trying to fix my note
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aka_sirok said:
well the problem is that if the phone send some corrupted data to the chip when you were at 4.1.1 there's nothing to do.
The repair centre "doesn't know about it" because if they do know they'll have to asume that problem and they will lose money. The correct procediment is to change de motherboard however sometimes they just put an old one with the insane chip again. If you really want this phone and I assume that you do like it, when they replace and send it back update to 4.1.2 ASAP therefore they usually update before sending back.
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Click to expand...
Click to collapse
Nobody loses money but Samsung. Your local samsung service center is not Samsung company. They are third companies that have an agreement with Samsung to fix samsung phones officially in your country.
They lose money only if they replace a motherboard that is already working or not covered under warranty (user faults).
Once I talked(personally) to one of Samsung services in my country, they said mostly they are not able to understand these new generation smartphones. Most of the time all they do is just replacing motherboards, they said
My suggestion to you, print several sudden death syndrome reported web pages and show them or email them if you can. Samsung is replacing bricked motherboards with no question asked (even rooted ones).
Media volume bar is disabled now...
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I find it very strange, especially since these issues do not seem related to eMMC commands. Did you ever try using the phone without the sd card to eliminate the possibility?
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Used it for a day and a half..it did had its reboots aswell...
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Shei77 said:
Used it for a day and a half..it did had its reboots aswell...
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Click to collapse
Have you ever tried a factory reset and use it as stock as possible for a while?
[email protected] said:
Have you ever tried a factory reset and use it as stock as possible for a while?
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Click to collapse
I did actually when i got the phone from the retailer..it took 35minutes..
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Shei77 said:
I did actually when i got the phone from the retailer..it took 35minutes..
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Click to collapse
That was your first bad sign :S
You're out of luck. Send it to a repair center asap.
[email protected] said:
That was your first bad sign :S
You're out of luck. Send it to a repair center asap.
Click to expand...
Click to collapse
Well not much i could do...shop had already closed
I will send it but what can i claim? New phone? New chip?
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From few days back my headphone is not working. I mean that one of the two earphone is not working (left one).
I tried with other earphone but still got the same problen
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I had the same problem with my old MP3 player, where the connection from the 3,5mm socket to the board was defect, I fixed it with soldering the connection.
Im not sure if your problem is also caused by a defect connection to the board, but a suggestion is better then nothing
adi2500 said:
I had the same problem with my old MP3 player, where the connection from the 3,5mm socket to the board was defect, I fixed it with soldering the connection.
Im not sure if your problem is also caused by a defect connection to the board, but a suggestion is better then nothing
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I think i should go to samsung servce center to fix it.
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ya thats the best option to visit the service center..........they know better.....
Same Problem
UltimateGamer said:
Same Problem
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I will inform you after getting repaired from service center.
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I am also having tje same problem for a month.
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Me too.. Same problem.. Yet nt fixed..
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