[Q] Disassembly? - Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl

Anyone have any idea how to disassemble this tablet? The power button on mine has become a bit 'sticky'.
I imported this tablet so my local Samsung won't cover it under warranty

starsky23 said:
Anyone have any idea how to disassemble this tablet? The power button on mine has become a bit 'sticky'.
I imported this tablet so my local Samsung won't cover it under warranty
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You want to disassemble it it for a sticky Power button? Does the sticky power button stop you from using the tablet properly ie. Does it swicth off the display on its own...If not I would honestly just leave it alone. Opening it up can cause loads of other problems.
If you read the Warrenty i think it does say that Samsung May attempt to fix the problem even if the tablet is from another part of the world. Worth giving them a call if you havent done so already.

Geordie Affy said:
You want to disassemble it it for a sticky Power button? Does the sticky power button stop you from using the tablet properly ie. Does it swicth off the display on its own...If not I would honestly just leave it alone. Opening it up can cause loads of other problems.
If you read the Warrenty i think it does say that Samsung May attempt to fix the problem even if the tablet is from another part of the world. Worth giving them a call if you havent done so already.
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It does jam and sometimes reboots the tablet.
The local Samsung service centre told me that they'll need to replace the entire chrome bezel (what a load of nonsense). They'll give me a quote by tomorrow but I honestly doubt I'll pay whatever that is!

starsky23 said:
It does jam and sometimes reboots the tablet.
The local Samsung service centre told me that they'll need to replace the entire chrome bezel (what a load of nonsense). They'll give me a quote by tomorrow but I honestly doubt I'll pay whatever that is!
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This happebed on my S3, all i did was I kept pressing it like a maniac LOL and its now fixed. I was going to get it fixed for £75 but getting angry for once worked. Give it a go you never know.

Geordie Affy said:
This happebed on my S3, all i did was I kept pressing it like a maniac LOL and its now fixed. I was going to get it fixed for £75 but getting angry for once worked. Give it a go you never know.
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I have to say, despite being very cynical when I first read your suggestion...... It actually worked!
It's not 100% perfect but definitely bearable if the repair cost is humongous. Thanks a lot mate!
Sent from my SM-P600 using Tapatalk 4

starsky23 said:
I have to say, despite being very cynical when I first read your suggestion...... It actually worked!
It's not 100% perfect but definitely bearable if the repair cost is humongous. Thanks a lot mate!
Sent from my SM-P600 using Tapatalk 4
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Nee worries, glad I could help

Related

Retiring my T-989...

Not by choice...my S2's power button is sticking when I press down on it and even with a small tap (without actually pushing down), it will bring up the power menu and such. It's causing complete havoc and keeps putting me into a Sleep of Death. I've tried ODINing and everything back to stock but it's definitely a hardware malfeasance. I still have my warranty so my next step will be sending it in for a replacement.
Until then I'm on the Samsung Captivate. UGH lol...if any of you ever had it, it's soo difficult to adapt to after having a Vibrant/TMo S2. So much ODINing and flashing of CWM and kernels JUST to get to CM10. I've been in a recovery boot loop for the last 2 hours and finally got it right (I'm not even sure how lol). Anyways this is the end of my rant/venting.
Hope you have a good night and a great next day.
Replace the actual power switch. Youll be back in no time.
tri4life said:
Replace the actual power switch. Youll be back in no time.
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Yeah I was gonna but I'm better off replacing this one. My USB port is iffy at best and only mounts as mass storage like half the time. I was okay as long as it charges but it's too much of a hassle to buy and replace multiple parts
tri4life said:
Replace the actual power switch. Youll be back in no time.
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I would love to know where to get one, please provide me with the URL to the item page.
Don't seem to see any on ebay that is for T989.
Thank you
http://forum.xda-developers.com/showthread.php?t=1822609
I have started using this apk to save hardware
Sent from my SGH-T989 using xda app-developers app
My phone has this same issue and quite frankly I hate it. Maybe I can get a warantee exchange for another device.
teruyume said:
I would love to know where to get one, please provide me with the URL to the item page.
Don't seem to see any on ebay that is for T989.
Thank you
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Hey did you or anybody find a part number or even a cheap phone we can harvest this button from ??
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-power-button-repair/
Highly recommended, $35 and I had my phone back in 10 days, they didn't even factory restore it. It still had my CM and apps on it and its been working fine ever since.
Sent from my SAMSUNG-SGH-T989 using xda premium
You guys beat your phone to hell
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
I'm aware of that just saying I can do it myself if I can locate an equivalent part. Already have the old one off - put a charged battery in and phone didn't even start up by itself
This could be it. eBay item: 271084653175
Btw is there any other way to turn this phone on without using the power button ?
Did anyone ever find a source for buying a new power button?
drLouie said:
Did anyone ever find a source for buying a new power button?
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Here you go! They'll fix it for you!!
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-power-button-repair/
I had the same problem with my T989D (Telus Hercules). I was four days outside my warranty, but Samsung was kind enough to authorize a warranty repair.
I thought they were going to replace the button, instead they replaced the entire PBA/Mainboard.
The notes indicate: PBA REMPLACE - PAS D'ALIMENTATION (PBA replaced - no power)
So new button, mainboard, and connector for the usb at the bottom, everything works beautifully, couldn't be happier.
LoopDoGG79 said:
Here you go! They'll fix it for you!!
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-power-button-repair/
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I had heard about them, and everyone seems to like them, I was just going to do it myself if I could find the part. I figured me getting the part / putting it in would be less time than shipping it to them and getting it back.
drLouie said:
I had heard about them, and everyone seems to like them, I was just going to do it myself if I could find the part. I figured me getting the part / putting it in would be less time than shipping it to them and getting it back.
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35 to much?
LoopDoGG79 said:
35 to much?
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No, like I said I was trying to do it in less time. Plus after you pay them express it takes it to $70, still reasonable but it was all about timing.
I sent mine to smsung is it covered
Sent from my LG-LS855 using xda app-developers app
don728871 said:
I sent mine to smsung is it covered
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I've had mine more than a year, so Samsung wouldn't cover mine (or at least that is my understanding).
drLouie said:
I've had mine more than a year, so Samsung wouldn't cover mine (or at least that is my understanding).
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Didn't this phone come out in June of this year
Sent from my LG-LS855 using xda app-developers app

Brand new Note 8.0 Wont turn on

Hey everyone,
I bought my 8.0 this afternoon (was looking at tablets and saw a lot of good things mentioned here so i took the plunge) and its not turning on. When I turned it on for the very first time, it stayed on the Samsung screen for a long time (i would say 10+ minutes). I know from my other Samsung products that it usually doesnt take that long to boot up, even for the first time, so I hit the power button to restart it and its hasnt turned on since. Has anyone heard of anything like this before? By the time everything happened Best Buy was closed so I will take it back tomorrow for them to look at but I was hoping someone may know whats the issue and I wouldnt have to return it. Thanks in advance.
Are you sure it has enough charge? Try plugging it in for a while.
elosogrande7076 said:
Hey everyone,
I bought my 8.0 this afternoon (was looking at tablets and saw a lot of good things mentioned here so i took the plunge) and its not turning on. When I turned it on for the very first time, it stayed on the Samsung screen for a long time (i would say 10+ minutes). I know from my other Samsung products that it usually doesnt take that long to boot up, even for the first time, so I hit the power button to restart it and its hasnt turned on since. Has anyone heard of anything like this before? By the time everything happened Best Buy was closed so I will take it back tomorrow for them to look at but I was hoping someone may know whats the issue and I wouldnt have to return it. Thanks in advance.
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If you find that there is enough of a charge If I were you I would just have it replaced especially since you're starting off on such a bad note.
Thanks guys for responding.....ya i have been letting it charge since i first made this post and its still not turning on. Ill just have BB swap it out
First one I grabbed yesterday had LCD leakage ( like someone put a lot of pressure) in the upper left corner. Swapped it out no problems. Second one looks like its good lol.
Sent from my GT-I9505G using Tapatalk 4 Beta
Try Samsung support chat
If you are getting desperate, you might try Samsung support. They have a chat service and the helper may be able to get it going. If you hold down the power and volume up (or is it down) buttons for 15 seconds, you might get the reboot menu. But I would connect with Samsung's 24/7 chat help and see if maybe they can help.
GMAN1722 said:
you're starting off on such a bad note.
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Pun intended, or no?
redpoint73 said:
Pun intended, or no?
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Nah, no pun intended. I was half asleep when I responded. When I looked back at what I said, I was somewhat embarrassed, lol. I remember you from the flyer forum, correct?
GMAN1722 said:
I remember you from the flyer forum, correct?
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Yup. I was on the Flyer forum a decent amount.
Ltd leakage seems to be almost normal you're never gonna get a perfect screen. My nexus 7 had it my note 8 has it a little but it's only noticeable on black screens...which I don't encounter much. So bleh
Sent from my SGH-T889 using Tapatalk 4 Beta

[Q] S3 will only boot for a second.

I searched first, don't worry.
I'm having a weird problem. I have an AT&T Galaxy S3. I rooted it in Odin, flashed the updated bootloader, flashed Cyanogenmod 10.1.2, and then flashed Gapps. All was well for several days until today when it shut off when I was in the middle of writing a text - it had around 70% battery.
Now the phone doesn't boot. It doesn't respond to the power button. If I pull the battery out and put it back in, "SAMSUNG" flashes on screen for half a second, the phone vibrates once, and then the screen goes black. If I try to boot into recovery mode, "SAMSUNG" flashes with the blue text in the corner, but it still shuts off in half a second. Same thing with download mode, it shuts off before I can press up. If I plug the phone in without the battery, the red light flashes for about one second, the phone vibrates, and then the light shuts off.
Ideas? I literally just got the phone back from Samsung after a repair, and it's broken again. All responses are appreciated.
Sounds like your power button may be stuck.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
Really? If you hold on your power button while the phone turns on, does it do the same thing?
Gnest said:
Really? If you hold on your power button while the phone turns on, does it do the same thing?
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Yup.
The power button getting stuck seems to be the issue right now. A lot of phones are getting that issue.
Galaxy S3 / AoCP / V4A / Turbocharged
jayRokk said:
Yup.
The power button getting stuck seems to be the issue right now. A lot of phones are getting that issue.
Galaxy S3 / AoCP / V4A / Turbocharged
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Well that's annoying. Thanks. Is there any way to repair this myself? I really can't go without a phone for another two weeks.
Gnest said:
Well that's annoying. Thanks. Is there any way to repair this myself? I really can't go without a phone for another two weeks.
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Taking it apart. Idk to be honest. One user who had this issue just slammed the phone and worked from there... I'm not advising this but try something's out
Galaxy S3 / AoCP / V4A / Turbocharged
jayRokk said:
Taking it apart. Idk to be honest. One user who had this issue just slammed the phone and worked from there... I'm not advising this but try something's out
Galaxy S3 / AoCP / V4A / Turbocharged
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I smacked it and it got a whole 5 seconds into the boot sequence! Huzzah!
Gnest said:
I smacked it and it got a whole 5 seconds into the boot sequence! Huzzah!
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There you go! Lol
From that we can definitely see its a power button issue. Now to keep snaking it! Haha
Galaxy S3 / AoCP / V4A / Turbocharged
Gnest said:
I smacked it and it got a whole 5 seconds into the boot sequence! Huzzah!
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Just keep pounding on it till you get the result you want....worked for me on a skyrocket that did that....does it vibrate too ?
(we are all adults here I assume ha)
hednik said:
Just keep pounding on it till you get the result you want....worked for me on a skyrocket that did that....does it vibrate too ?
(we are all adults here I assume ha)
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Still no luck. I'm getting a little more of the boot screen, but it still goes black. Yes, it vibrates.
I think the problem is that I can shake the button into the unpressed position sometimes, but I still need to press it to attempt to boot. When I do that, it just gets stuck again.
Gnest said:
Still no luck. I'm getting a little more of the boot screen, but it still goes black. Yes, it vibrates.
I think the problem is that I can shake the button into the unpressed position sometimes, but I still need to press it to attempt to boot. When I do that, it just gets stuck again.
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Since it vibrates then its for sure the issue. It's a really cheap fix at any fly by night craigslist outfit but I'd suggest you send it to mobile tech vidoes or some other legit business. Pay the $20-30 bucks so you know it doesn't jacked up when a butcher has to open your phone.
You could try a q-tip with some isopropyl alcohol and just rub around the button and see if some will seep down in there and maybe loosen if it's all gunked up...if not its just shot.
(Warranty out ?)
hednik said:
Since it vibrates then its for sure the issue. It's a really cheap fix at any fly by night craigslist outfit but I'd suggest you send it to mobile tech vidoes or some other legit business. Pay the $20-30 bucks so you know it doesn't jacked up when a butcher has to open your phone.
You could try a q-tip with some isopropyl alcohol and just rub around the button and see if some will seep down in there and maybe loosen if it's all gunked up...if not its just shot.
(Warranty out ?)
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How long is the turnaround for something like mobile tech videos?
The alcohol wouldn't void the warranty, right? It would just evaporate.
Warranty is still available, and Samsung was extremely generous to me last time. I hard bricked the phone, sent it in, they made a note that it was rooted but fixed it anyway, no questions asked. If third-party service takes anywhere around 2 weeks, then I'll just take my chances with Samsung again.
Gnest said:
How long is the turnaround for something like mobile tech videos?
The alcohol wouldn't void the warranty, right? It would just evaporate.
Warranty is still available, and Samsung was extremely generous to me last time. I hard bricked the phone, sent it in, they made a note that it was rooted but fixed it anyway, no questions asked. If third-party service takes anywhere around 2 weeks, then I'll just take my chances with Samsung again.
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From what I have heard it less than that but it depends where you are located. I think it wouldn't void any warranty but I certainly wouldn't chance it if you do have one remaining.... did you buy it outright or from a carrier ? If rooted I guess I wouldn't send it to them...with a power button I imagine you could just put in a repair ticket with Samsung and re how much it would cost as I assume you are rooted.
hednik said:
From what I have heard it less than that but it depends where you are located. I think it wouldn't void any warranty but I certainly wouldn't chance it if you do have one remaining.... did you buy it outright or from a carrier ? If rooted I guess I wouldn't send it to them...with a power button I imagine you could just put in a repair ticket with Samsung and re how much it would cost as I assume you are rooted.
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I got it through Costco (they had a sweet bundle with accessories). Would Samsung really care that it's rooted, considering it's a hardware issue? They didn't even care when I hardbricked it because I flashed firmware for an international S3.
Gnest said:
I got it through Costco (they had a sweet bundle with accessories). Would Samsung really care that it's rooted, considering it's a hardware issue? They didn't even care when I hardbricked it because I flashed firmware for an international S3.
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If you are just having them repair a power button I can't see them caring because you are paying for work down outside of the warranty scope. I don't think they put up a fuss when a rooted phone gets a LCD replacement. The fact that you jacking with the power button changes the problem is proof it's not software related and its a common issue (albeit the only one). This is my 4th Galaxy product and I've had one, and only one issue and that's the power button got stuck for a day and it's fine now.
On a side rant still drives me crazy that people say Samsung phones feel cheap and have a low build quality. I've held that HTC one and it seemed so haphazardly designed and just plain cheap.
Guys, I don't think it's the power button after all. Now, occasionally, it will start to turn on if I press on the power button. Do you think it could be the same problem this OP is having? http://forum.xda-developers.com/showthread.php?t=2359722
Gnest said:
Guys, I don't think it's the power button after all. Now, occasionally, it will start to turn on if I press on the power button. Do you think it could be the same problem this OP is having? http://forum.xda-developers.com/showthread.php?t=2359722
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According to the link you provided, the OP can get into download mode while you can't. The fact that the power button has been an issue along with the fact that a little rough treatment has seemingly made it boot a little further tends to lean many to the fact that it is probably the power button.
hednik said:
On a side rant still drives me crazy that people say Samsung phones feel cheap and have a low build quality. I've held that HTC one and it seemed so haphazardly designed and just plain cheap.
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In fact the complete opposite.
Those who still have these reservations towards Samsung should read this article:
http://mobile.businessweek.com/arti...g-became-the-worlds-no-dot-1-smartphone-maker
I'll cite a paragraph for those who rather not read the entire article.
"Such striving for efficiency and excellence wasn’t always a priority. In 1995, Chairman Lee was dismayed to learn that cell phones he gave as New Year’s gifts were found to be inoperable. He directed underlings to assemble a pile of 150,000 devices in a field outside the Gumi factory. More than 2,000 staff members gathered around the pile. Then it was set on fire. When the flames died down, bulldozers razed whatever was remaining. “If you continue to make poor-quality products like these,” Lee Keon Hyok recalls the chairman saying, “I’ll come back and do the same thing.”
Samsung does things on the cheap, but it is the best at doing it and that is why they easily outsell higher quality devices because they don't make sacrifices in terms of customer demand in features such as removable battery, expandable memory, and easy repair. Their device easily out powers the competition and are extremely high quality for a plastic device.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
Domoo said:
In fact the complete opposite.
Those who still have these reservations towards Samsung should read this article:
http://mobile.businessweek.com/arti...g-became-the-worlds-no-dot-1-smartphone-maker
I'll cite a paragraph for those who rather not read the entire article.
"Such striving for efficiency and excellence wasn’t always a priority. In 1995, Chairman Lee was dismayed to learn that cell phones he gave as New Year’s gifts were found to be inoperable. He directed underlings to assemble a pile of 150,000 devices in a field outside the Gumi factory. More than 2,000 staff members gathered around the pile. Then it was set on fire. When the flames died down, bulldozers razed whatever was remaining. “If you continue to make poor-quality products like these,” Lee Keon Hyok recalls the chairman saying, “I’ll come back and do the same thing.”
Samsung does things on the cheap, but it is the best at doing it and that is why they easily outsell higher quality devices because they don't make sacrifices in terms of customer demand in features such as removable battery, expandable memory, and easy repair. Their device easily out powers the competition and are extremely high quality for a plastic device.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
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Just my 2 cents... Samaung phones have always exceeded quality of any other phone I've held or used. Read that article a while back and was what I expected. I was complimenting Samsung not complaining.
Sent from my SAMSUNG-SGH-I747 using xda premium
hednik said:
Just my 2 cents... Samaung phones have always exceeded quality of any other phone I've held or used. Read that article a while back and was what I expected. I was complimenting Samsung not complaining.
Sent from my SAMSUNG-SGH-I747 using xda premium
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I was agreeing with you and your rant. I was just trying to add to your rant to say how Samsung does a lot of research before producing a product. Sorry if it seemed like I was disagreeing with you!
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta

Hard Bricked LGOG that I would be willing to donate for parts if needed

SO... My wife recently learned that it's not a great idea to charge your phone with a frayed USB cable. Had I known she was doing this, I would have put a stop to it. Sadly, the OG doesn't work. I can get a flash from the LED and a flash from capactive keys, but no download mode, battery pull does nothing and can't get the computer to recognize it. I'm going to make a few more efforts to revive, but I think it's done. PM me if you are interested and once I'm certain that it's completely gone I will donate.
The silver lining here is that my OG still works and I love it as much as ever.
Hey I've heard a legitimate battery pull fixes this if you're willing to do a tiny bit of manual labor
stevek216 said:
Hey I've heard a legitimate battery pull fixes this if you're willing to do a tiny bit of manual labor
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hmmm.... Have not seen the legitimate battery pull done. Do you know where I can find instructions for this?
Xiutehcuhtli said:
hmmm.... Have not seen the legitimate battery pull done. Do you know where I can find instructions for this?
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I think it's this one. http://forum.xda-developers.com/showthread.php?t=2108154
engine95 said:
I think it's this one. http://forum.xda-developers.com/showthread.php?t=2108154
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No, that's the write up that I based my video on. I assumed stevek216 was referring to actually removing the battery from the phone.
Thank you though!
Xiutehcuhtli said:
No, that's the write up that I based my video on. I assumed stevek216 was referring to actually removing the battery from the phone.
Thank you though!
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Oops. Guess I should have read it before posting. Anyway... Nice video.
Sent from my LG-LS970 using XDA Premium 4 mobile app
I'm not sure where to find instructions. It takes a weird screwdriver but other than that I think it's just a matter of taking out the bottom screws, removing the back, and carefully disconnecting and reconnecting the battery
You try taking it to sprint? Has it been a year since you got it?
Sent from my LG-LS970 using xda app-developers app
PartimusPrime said:
You try taking it to sprint? Has it been a year since you got it?
Sent from my LG-LS970 using xda app-developers app
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No and No. We didn't buy the phones from Sprint so we have not spoken with them about it. Certainly doesn't help that there isn't a corporate store or repair facility anywhere near me.
If you don't want to do anything with it, send it to me. Would love spare parts lol.
Xiutehcuhtli said:
SO... My wife recently learned that it's not a great idea to charge your phone with a frayed USB cable. Had I known she was doing this, I would have put a stop to it. Sadly, the OG doesn't work. I can get a flash from the LED and a flash from capactive keys, but no download mode, battery pull does nothing and can't get the computer to recognize it. I'm going to make a few more efforts to revive, but I think it's done. PM me if you are interested and once I'm certain that it's completely gone I will donate.
The silver lining here is that my OG still works and I love it as much as ever.
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I recently sold my LG and moved to the Moto X; however, if you donate it to me. Hopefully I can try to revive it and see if I can start some builds with it.
Can you send me a back cover? Mine is cracked and I want to replace it.. Thanks!!
Sent from my Nexus 4 using xda app-developers app
AdriVelazquez said:
I recently sold my LG and moved to the Moto X; however, if you donate it to me. Hopefully I can try to revive it and see if I can start some builds with it.
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I will keep you updated, have a few last things I am going to try before officially giving up.
jonahly said:
Can you send me a back cover? Mine is cracked and I want to replace it.. Thanks!!
Sent from my Nexus 4 using xda app-developers app
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Maybe something could be done to coordinate swapping the backs since it sounds like you just cracked the glass and he would only be using it as a dev phone. Like I mentioned in the previous post, I have a few last ditch efforts to try and then will be officially giving it up if they don't work.
Xiutehcuhtli said:
Maybe something could be done to coordinate swapping the backs since it sounds like you just cracked the glass and he would only be using it as a dev phone. Like I mentioned in the previous post, I have a few last ditch efforts to try and then will be officially giving it up if they don't work.
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I don't mind you sending it first to him to remove the black plating and then mailing me the device with the cracked back plating.
Also, if I happen to revive and you still want it, I'll send it back to you.
sprint doesnt usually care if its warranty or not, ive gone in and had them fix just about anything and they charge me the standard 35 dollar fee if you dont have insurance, the only thing they dont cover is screen/water damage. screens are 100 i believe to swap.
damn i need the back plate too
I'd be willing to send you some money for your front assembly! I got screwed by a Chinese seller when I bought a replacement for my cracked screen. The new screen registered touches constantly when I'll not touching the screen, scratches and discoloration on the ACTUAL LCD (ie not the glass) and my volume buttons got borked during the swap $95 well spent... So I'd could definitely use it since its my daily driver right now. I'd love you man!
Sent from my LG-LS970 using xda app-developers app
Take it by a Sprint Store or even call over the phone to Customer Care. If you have Insurance they will replace it for free, if you don't they will charge you $75 to replace it!
_Epic said:
Take it by a Sprint Store or even call over the phone to Customer Care. If you have Insurance they will replace it for free, if you don't they will charge you $75 to replace it!
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Will they open it up and see that I have taken the tape off the battery terminal and tell me to take a hike? Also, does it matter that I didn't purchase it from Sprint?

[Q] Broken screen, can't tear down device.

So I got home one night, turned on my tablet and the left corner's back light was darker than the rest. the logical thing to do is to restart the device and hope that it's an software issue. Unfortunately, it wasn't, now I have a note 10.1 that has no back light and I can not see a thing on it. The devices is rooted so Samsung will not be covering the warranty. I contacted them and they directed me to a third party repair shop after giving me 3 fake phone numbers. Story of my life...
So now I want to repair it myself but first I need to take off the cover. Anyone have experience taking apart this device? I don't want to inflect any unnecessary physical damage to the device. it seems like a pretty solid unit and I haven't been able to find anything online with the 2014 edition.
I would brick it completely and pass it through warranty. If you kill the bootloader they won't be able to tell if it was rooted or not.
no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.
no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.
killer8297 said:
no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.
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Click to collapse
Why should it matter where it's from if the product has failed then the product has failed and they should fix it as long as its within warranty and the device hasn't been tampered with physically! Honestly some company policies bug the hell out of me * Rant over!
I feel for you mate.
Geordie Affy said:
Why should it matter where it's from if the product has failed then the product has failed and they should fix it as long as its within warranty and the device hasn't been tampered with physically! Honestly some company policies bug the hell out of me * Rant over!
I feel for you mate.
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Yep, sad life. My options are very limited atm.
Have you found a replacement part for the 2014 10.1?
dasmoover said:
Have you found a replacement part for the 2014 10.1?
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He might not even need a replacement part, could just be as simple as a loose connector maybes
killer8297 said:
Yep, sad life. My options are very limited atm.
Click to expand...
Click to collapse
Btw have you contacted the ebay seller you bought it off? Maybe the company you bought it off could help you somehow i.e. maybe they could send it back to Samsung since they'd be the initial customer - I don't really know tbh but worth a shot atleast complaining to the ebay seller about your problem.
Geordie Affy said:
He might not even need a replacement part, could just be as simple as a loose connector maybes
Btw have you contacted the ebay seller you bought it off? Maybe the company you bought it off could help you somehow i.e. maybe they could send it back to Samsung since they'd be the initial customer - I don't really know tbh but worth a shot atleast complaining to the ebay seller about your problem.
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Click to collapse
loose connector might actually be the issue but I can't tell if Idk how to open the damn thing.
The third party repair shop Samsung directed me to asks for $150 for screen replacement.
I don't want to pay extra if loose cable is the issue.
I probably should contact the ebay sales person too.
Ashade said:
I would brick it completely and pass it through warranty. If you kill the bootloader they won't be able to tell if it was rooted or not.
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how to kill the bootloader?
funfun99999 said:
how to kill the bootloader?
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Flashing the wrong stuff. It's easier than it looks. I'm saying this because that was pretty common on the nexus 7 and they covered it under warranty. I replaced one no problem.
If you know exactly where it is flashing the bootloader through Odin it's as easy as pull the cable off.
Sent from my SM-P600 using Tapatalk 4
---------- Post added at 03:52 PM ---------- Previous post was at 03:49 PM ----------
killer8297 said:
no that won't work. When I called they asked me where I got the device from, I told them it was off of ebay and they said they are not covering it.
I couldn't get it in Canada at the time because the freaken thing wasn't even released here yet.
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Click to collapse
That's really weird, they should cover it as long as it is an official product. I bought the Nexus on US and fixed it in Europe no problem. Honestly, Samsung is taking a really wrong path, I'm seriously considering not buying Samsung anymore.
killer8297 said:
So I got home one night, turned on my tablet and the left corner's back light was darker than the rest. the logical thing to do is to restart the device and hope that it's an software issue. Unfortunately, it wasn't, now I have a note 10.1 that has no back light and I can not see a thing on it. The devices is rooted so Samsung will not be covering the warranty. I contacted them and they directed me to a third party repair shop after giving me 3 fake phone numbers. Story of my life...
So now I want to repair it myself but first I need to take off the cover. Anyone have experience taking apart this device? I don't want to inflect any unnecessary physical damage to the device. it seems like a pretty solid unit and I haven't been able to find anything online with the 2014 edition.
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Click to collapse
I have torn down this tablet several times and posted pictures over in general. Take a look and send me a PM if you any questions. If I have time, I will write up a tutorial on a full disassembly/ reassembly.
http://forum.xda-developers.com/showthread.php?t=2551881
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Serinety said:
I have torn down this tablet several times and posted pictures over in general. Take a look and send me a PM if you any questions. If I have time, I will write up a tutorial on a full disassembly/ reassembly.
http://forum.xda-developers.com/showthread.php?t=2551881
Sent from my SM-P600 using Tapatalk
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Click to collapse
Wow thats really helpful. I always thought the cover was adhesive taped on.
Ill give it a shot a see what happens.
Thanks for the reply.
Serinety, i couldnt tell from the pics whether its possible to unscrew the micro usb jack without removing the plastic frame. And would the latter be difficult, if necessary? A battery, usb port or home button exchange could become necessary for some, in the future.
lecorbusier said:
Serinety, i couldnt tell from the pics whether its possible to unscrew the micro usb jack without removing the plastic frame. And would the latter be difficult, if necessary? A battery, usb port or home button exchange could become necessary for some, in the future.
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Click to collapse
Let me take a closer look at this. I'll update in the next few days
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