Develop Bugs

just took apart HOX, what can I do/test?

My HOX has been declared DOA (Slight screen flicker) so I am waiting on my new 1 coming then I have to send this one back, sooooo temptation got the better of me and I decided to pop it open for a nosey....
So... does anybody want me to test anything? Seen as it’s a write off anyway?

You do realise HTC *might* see if the device has been opened and if they're feeling nasty they can bill you for the new device?

abc27 said:
You do realise HTC *might* see if the device has been opened and if they're feeling nasty they can bill you for the new device?
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Click to collapse
Might? Oh well, while you have it open, see if you can came the brands and/or model numbers off some of the chips like GPS and Wi-Fi.

drop the battery, hold vol+ and vol-, connect usb cable.
see if an apx device appears in windows.

f4flake said:
drop the battery, hold vol+ and vol-, connect usb cable.
see if an apx device appears in windows.
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Click to collapse
This would be a huge help. Possibly a big step in gaining S-OFF
M.

NO apx

may be other ways.
so long as the battery is unconnected.
vol+ and power then connect usb
vol + and vol- and power and connect usb.
Even if you get to a point where it just isn't causing anything to pop up in device manager then we can at least stop pursuing it and focus on the pogo pins as a way to apx mode.

battery no where in sight or reconnect bat when usb is plugged in etc?

Not might, will. They would be perfectly within their rights to do so, as well. Once you agree a return, it's no longer your property to open, not to mention that there's no way for HTC to know you didn't open the phone before your problem occurred.
You'd better hope they don't notice...
Sent from my HTC One X using XDA

shouldn't have opened the phone dude, they will check for this, I used to work for O2 and this was the procedure, they might turn around and say you did it you opened it up,
hope you got insurance or something

mox123 said:
shouldn't have opened the phone dude, they will check for this, I used to work for O2 and this was the procedure, they might turn around and say you did it you opened it up,
hope you got insurance or something
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Click to collapse
There's no "void" stickers until you start pulling the mainboards out. The only way they would notice is if the phone was somehow damaged in the process.
Re the APX mode - battery needs to be totally disconnected to start. Just try different combos with volume/power buttons and the usb connection. We're all just guessing atm.
M.

mattman83 said:
There's no "void" stickers until you start pulling the mainboards out. The only way they would notice is if the phone was somehow damaged in the process.
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Click to collapse
Void stickers are not the only way to tell if a phone has been opened. (I know. I used to work for a major consumer / business electronics manufacturer, and one of my duties was inspecting returns and approving or denying warranty and refund claims.)

I wouldn't have taken it apart. There may be a small pin on the motherboard that will identify a case breach and log it. Wouldn't be hard for them to see it. And charge you for the phone.
Sent from my HTC One X using Xparent ICS Blue Tapatalk 2

Yes, I wouldn't do that either.
BUT HE DID IT and now wants to help. Now, let's focus on to get something out of this and cut the crap!
nickhuk: How about some pics? And how do you open HOX without damaging it?

jsntrenkler said:
I wouldn't have taken it apart. There may be a small pin on the motherboard that will identify a case breach and log it. Wouldn't be hard for them to see it. And charge you for the phone.
Sent from my HTC One X using Xparent ICS Blue Tapatalk 2
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He could always say it's how it was bought. Hence screen issues..
That's what I'd be saying.
Sent from my GT-I9000 using XDA

AliceXES said:
Yes, I wouldn't do that either.
BUT HE DID IT and now wants to help. Now, let's focus on to get something out of this and cut the crap!
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Click to collapse
Yes, let's throw him under the bus. There's every chance that he's not done anything HTC will detect *yet*, but that he will do so in trying to help out. Let's make sure he's aware of the chance that continuing may cost him the entire phone, if he hasn't already done so. Then he can decide if he wants to take that risk.
Or we can just open our own phones... and if we don't want to, why should we not try to help somebody else have a bit of common sense too?
AliceXES said:
nickhuk: How about some pics? And how do you open HOX without damaging it?
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Click to collapse
There have already been multiple product teardowns of the One X posted, including detailed photos. Getting him to take photos and describe the experience won't tell you anything that 20 seconds with forum search couldn't have done.
Hint: It comes apart with a spudger.

AliceXES said:
Yes, I wouldn't do that either.
BUT HE DID IT and now wants to help. Now, let's focus on to get something out of this and cut the crap!
nickhuk: How about some pics? And how do you open HOX without damaging it?
Click to expand...
Click to collapse
Right, its already open now, cant take that back so it wont never go back to being un-opened, so get all these guys all the info you can that may be able to help move development forward.

drvsbsm said:
Right, its already open now, cant take that back so it wont never go back to being un-opened, so get all these guys all the info you can that may be able to help move development forward.
Click to expand...
Click to collapse
Wrong. It snaps back together just fine, presuming he didn't break anything in opening it. (How do you think HTC puts it together in the first place?)
It's possible he hasn't yet done anything that will land him in hot water with his warranty, and that he will do so if he continues fiddling. It's equally possible he's already shot his warranty. Nobody knows, but if it's the latter he can always tear things back apart and fiddle when he gets his unwarranted phone back from HTC.

I respect the fact the OP wants to help, and the last time i checked that was the ethos of this forum. All i'm seeing is the poor guy being flamed for opening a phone. I'm sure he/she knew the risks. Time being a factor i noted that it was wasted with people assuming control based on previous experience.
"used to work in a *fill in the blanks*" is all very well but wins no respect if it's not followed up with a "so here's how to find out"

Paulst30 said:
I respect the fact the OP wants to help, and the last time i checked that was the ethos of this forum. All i'm seeing is the poor guy being flamed for opening a phone. I'm sure he/she knew the risks. Time being a factor i noted that it was wasted with people assuming control based on previous experience.
"used to work in a *fill in the blanks*" is all very well but wins no respect if it's not followed up with a "so here's how to find out"
Click to expand...
Click to collapse
Ok so rather than criticising, lets give him a list of procedures to try to enter apx
Sent from my HTC Desire HD using Tapatalk

8th replacement phone. Lemon law?

I'm currently on my 8th replacement phone from tmobile. First one had a power button failure. The next three replacements In a row had screen damage out of the box, phone 5 came dead wouldn't even power on, phone 6 shorted out and it was an issue in the phone so they replaced it for free..., phone 7, last week got a power button issue where the bottom worked maybe 1 out of 50 presses
Now I have a replacement and so far I haven't done anything to it and it keeps turning off and vibrating then stops then vibrates and stops and it won't stop doing that till I hold the power button to turn the phone on. Then it with turn back off right away or just randomly turn off later..
Isn't there a lemon law where if I get to many of the phones ey have to give me a different one?

I had 3 myself. What I did was call T-mobile and raised some hell.
I told them I wanted to be up graded to the S3 because of the S2 problems. And they did. FREE OF CHARGE.
You just have to call em and be firm. Good luck.
Sent from my really Wicked T999

No one has that many problems with a phone, period. You're just trying to get a free upgrade. And there's nothing you can say to convince me otherwise... but it doesn't matter to me I guess I'm not T Mobile.I just don't want to have to pay the price later.
Sent from my Nexus 4 using xda app-developers app

This is obvious fraud. Be careful and don't be stupid. If they video record packaging the phone with no problems whatsoever you can probably get into legal trouble since its obvious you're trying to get a free upgrade to a better phone. You're also breaking phones on purpose which is pathetic.

.....actually I went thru 7 g2xs with T-Mobile...when. They send out refurbished piece of junks its possible and never got a upgrade Nor did I try I just wanted a working phone every one they sent me something went wrong or broke within a week
Sent from my SAMSUNG-SGH-T989 using xda premium

it sure couldnt hurt to try i say you call them up speak to a manager specialist and tell them you dont want that phone you are very un-happy and . that you have to make phone calls every day etc... and its hard to do it with a phone thats not reliable and then tell them you want a different phone good luck

I'm not so sure this is fraud guys. When you call them ..make sure you speak to someone who is higher up..like a manger or sonething ..don't take no for an answer..
Sent from my SGH-T989 using xda premium

I think there is some confusion. the warranty on your phone is by samsung unless you buy insurance. Tmobile and whatever provider you have; as a COURTESY does it for it's customers that bought it from them. You would be lucky to get a 2nd replacement going directly with samsung.
Don't think you even understand how lemon laws work.

tennandcoz1 said:
No one has that many problems with a phone, period. You're just trying to get a free upgrade. And there's nothing you can say to convince me otherwise... but it doesn't matter to me I guess I'm not T Mobile.I just don't want to have to pay the price later.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
How can you be so sure? I had 5 amaze phones before I was given the s2, ask multiple g2x owners, I experienced that phone as well. Forgot to mention that for some reason they sent back the htc amaze.

ipeench said:
I'm currently on my 8th replacement phone from tmobile. First one had a power button failure. The next three replacements In a row had screen damage out of the box, phone 5 came dead wouldn't even power on, phone 6 shorted out and it was an issue in the phone so they replaced it for free..., phone 7, last week got a power button issue where the bottom worked maybe 1 out of 50 presses
Now I have a replacement and so far I haven't done anything to it and it keeps turning off and vibrating then stops then vibrates and stops and it won't stop doing that till I hold the power button to turn the phone on. Then it with turn back off right away or just randomly turn off later..
Isn't there a lemon law where if I get to many of the phones ey have to give me a different one?
Click to expand...
Click to collapse
Cell Phone Lemon Law. ... Bad because it holds cell phone companies accountable for a phone they didn't manufacture - technically cell phone companies are providing a courtesy to consumers by handling the repair/exchange of the defective handsets, when the consumer could actually go to the manufacturer directly

klara1006 said:
Cell Phone Lemon Law. ... Bad because it holds cell phone companies accountable for a phone they didn't manufacture - technically cell phone companies are providing a courtesy to consumers by handling the repair/exchange of the defective handsets, when the consumer could actually go to the manufacturer directly
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Click to collapse
Thank you for the laugh. Skimming through posts for one of my favorite phones and came across this.. First quick impression was.. OMG.. how or why is the OP still able to get the provider to service or replace their T989 phone.
I'm also only replying because you chose to use your very first post on an old post for an old, yet awesome phone. Are you still using a T989 and looking for help with it?

Brand new Note 8.0 Wont turn on

Hey everyone,
I bought my 8.0 this afternoon (was looking at tablets and saw a lot of good things mentioned here so i took the plunge) and its not turning on. When I turned it on for the very first time, it stayed on the Samsung screen for a long time (i would say 10+ minutes). I know from my other Samsung products that it usually doesnt take that long to boot up, even for the first time, so I hit the power button to restart it and its hasnt turned on since. Has anyone heard of anything like this before? By the time everything happened Best Buy was closed so I will take it back tomorrow for them to look at but I was hoping someone may know whats the issue and I wouldnt have to return it. Thanks in advance.

Are you sure it has enough charge? Try plugging it in for a while.

elosogrande7076 said:
Hey everyone,
I bought my 8.0 this afternoon (was looking at tablets and saw a lot of good things mentioned here so i took the plunge) and its not turning on. When I turned it on for the very first time, it stayed on the Samsung screen for a long time (i would say 10+ minutes). I know from my other Samsung products that it usually doesnt take that long to boot up, even for the first time, so I hit the power button to restart it and its hasnt turned on since. Has anyone heard of anything like this before? By the time everything happened Best Buy was closed so I will take it back tomorrow for them to look at but I was hoping someone may know whats the issue and I wouldnt have to return it. Thanks in advance.
Click to expand...
Click to collapse
If you find that there is enough of a charge If I were you I would just have it replaced especially since you're starting off on such a bad note.

Thanks guys for responding.....ya i have been letting it charge since i first made this post and its still not turning on. Ill just have BB swap it out

First one I grabbed yesterday had LCD leakage ( like someone put a lot of pressure) in the upper left corner. Swapped it out no problems. Second one looks like its good lol.
Sent from my GT-I9505G using Tapatalk 4 Beta

Try Samsung support chat
If you are getting desperate, you might try Samsung support. They have a chat service and the helper may be able to get it going. If you hold down the power and volume up (or is it down) buttons for 15 seconds, you might get the reboot menu. But I would connect with Samsung's 24/7 chat help and see if maybe they can help.

GMAN1722 said:
you're starting off on such a bad note.
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Pun intended, or no?

redpoint73 said:
Pun intended, or no?
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Nah, no pun intended. I was half asleep when I responded. When I looked back at what I said, I was somewhat embarrassed, lol. I remember you from the flyer forum, correct?

GMAN1722 said:
I remember you from the flyer forum, correct?
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Click to collapse
Yup. I was on the Flyer forum a decent amount.

Ltd leakage seems to be almost normal you're never gonna get a perfect screen. My nexus 7 had it my note 8 has it a little but it's only noticeable on black screens...which I don't encounter much. So bleh
Sent from my SGH-T889 using Tapatalk 4 Beta

[Q] SDS Sudden Death Syndrome (CALLING SPRINT?)

Hey guys!
QUICK SPECS:
- SPH-L710RWBSPR (Marble White 16gb version)
- Under a year old
Okay so I'm almost certain my s3 has Sudden Death Syndrome as it won't turn on each time, and fails to stay on after occasionally turning on once. The power button has failed I can tell, as the power menu randomly pops up when its on, and then BOOM the screen goes black and it's off again. I have tried multiple batteries, download mode, recovery mode, usb recognition from the computer, heck even adb into recovery.. NO AVAIL. So, all in all, my beautiful phone - is now an :angel:
Now --- my question is! WHAT SHOULD I SAY TO SPRINT OVER THE PHONE? In order to get a free replacement phone? There's no Samsung Service Center around me and so I must go through Sprint. I just don't want to deal with any representatives that think the way to deal with customers is like a child. ESPECIALLY when the customer could do their job better than them. ANYWAY, /endrant. I read from a post it's safe to say, ""I charged my phone for 3 hours before bed.. unplugged it... and screen flashed white... and it keeps rebooting itself and it wont stop.."...Do NOT tell them you left it on the charger for 5+ hours!!!!!!!!!!!!! Thats possible internal damage and voids warranty.""
Should I do that, or just tell the truth and say "My phone has the Sudden Death Syndrome and I would like a replacement."
Thanks guys, I appreciate the input.
Colton

Um idk where you read the 5+ hours can hurt your phone. Every newer electronic device has overload protection built into it.
I would just explain to them whats happening. They most likely will walk you through the usual trouble shooting steps. Or you can take it to a Authorized Sprint Service center.
Sent from Under water

Speedin07si said:
Um idk where you read the 5+ hours can hurt your phone. Every newer electronic device has overload protection built into it.
I would just explain to them whats happening. They most likely will walk you through the usual trouble shooting steps. Or you can take it to a Authorized Sprint Service center.
Sent from Under water
Click to expand...
Click to collapse
Okay, thanks man. I'm just worried about the whole "if your're rooted your warranty is void" thing. Because I'm running a custom ROM on my phone, but if it is impossible to boot up, Sprint won't be able to tell right? So I'm all good right?

If they get it booted up, then yes they could. I've seen a Authorized Sprint Service center repair a broken power button. But I've also seen them just issue a refurb. It depends on the tech that looks at it. Idk if they would just issue you a refurb over the phone without one of their techs looking at it.
Sent from Under water

Speedin07si said:
If they get it booted up, then yes they could. I've seen a Authorized Sprint Service center repair a broken power button. But I've also seen them just issue a refurb. It depends on the tech that looks at it. Idk if they would just issue you a refurb over the phone without one of their techs looking at it.
Sent from Under water
Click to expand...
Click to collapse
Yes they could look at it, but it's not just the power button that's broken. The issue with Sudden Death Syndrome is that it's an eMMC Firmware malfunction and so the chip is messed up, and so basically this is all Samsung's fault, not mine. I have read in this case, I would not get a refurbished phone, I would get a brand new replacement.
Also, I have tried to see if I can revert to stock again. But in my situation, is there any way to even do that? My computer doesn't recognize my phone when I try to connect it, and I can't get into download mode or recovery or anything.
Could I possibly try this method? http://forum.xda-developers.com/showthread.php?p=43305728 even if my phone has the SDS issue?

EMMC failure issue was only for the international i9300 US s3s aren't effected by that
Sent from my SPH-L710 using xda app-developers app

Notorious said:
EMMC failure issue was only for the international i9300 US s3s aren't effected by that
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
This^
The SDS forQualcomm S3's is that the power button gets sunken in its socket, or otherwise damaged and causes the phone to continuously power itself off.

Notorious said:
EMMC failure issue was only for the international i9300 US s3s aren't effected by that
Sent from my SPH-L710 using xda app-developers app
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Click to collapse
Oh, okay. So can my phone still have Sudden Death Syndrome though? It would just be a malfunction of the power button?
Also, do you by chance think my phone could be revived following the process of this thread? : http://forum.xda-developers.com/showthread.php?t=2345860&page=3

CNexus said:
This^
The SDS forQualcomm S3's is that the power button gets sunken in its socket, or otherwise damaged and causes the phone to continuously power itself off.
Click to expand...
Click to collapse
Okay, have you come across a fix in my situation then?
Compressed air can? Hitting the power button on the end of a washer? What do you think Cnexus?

LOL. Don't do the second one. Unless you have an upgrade/money to buy a new phone...
Compressed air has helped people. Also taking it apart and messing with the power button a bit and then putting it back together, as well as just jiggling the power button around
All you really need is for it to stay alive long enough for you to boot into DL mode and Odin back to stock

CNexus said:
LOL. Don't do the second one. Unless you have an upgrade/money to buy a new phone...
Compressed air has helped people. Also taking it apart and messing with the power button a bit and then putting it back together, as well as just jiggling the power button around
All you really need is for it to stay alive long enough for you to boot into DL mode and Odin back to stock
Click to expand...
Click to collapse
Alright cool I'll do that man. Do I just youtube "how to take a galaxy s3 apart and mess with power button" or what? Is there a guide somehwere? I'll have to buy a small screwdriver right?
And odin to stock MD4 right?
Also, there's no hope for backing up my phone at this point right? I haven't backed it up in a while.

[Q] Disassembly?

Anyone have any idea how to disassemble this tablet? The power button on mine has become a bit 'sticky'.
I imported this tablet so my local Samsung won't cover it under warranty

starsky23 said:
Anyone have any idea how to disassemble this tablet? The power button on mine has become a bit 'sticky'.
I imported this tablet so my local Samsung won't cover it under warranty
Click to expand...
Click to collapse
You want to disassemble it it for a sticky Power button? Does the sticky power button stop you from using the tablet properly ie. Does it swicth off the display on its own...If not I would honestly just leave it alone. Opening it up can cause loads of other problems.
If you read the Warrenty i think it does say that Samsung May attempt to fix the problem even if the tablet is from another part of the world. Worth giving them a call if you havent done so already.

Geordie Affy said:
You want to disassemble it it for a sticky Power button? Does the sticky power button stop you from using the tablet properly ie. Does it swicth off the display on its own...If not I would honestly just leave it alone. Opening it up can cause loads of other problems.
If you read the Warrenty i think it does say that Samsung May attempt to fix the problem even if the tablet is from another part of the world. Worth giving them a call if you havent done so already.
Click to expand...
Click to collapse
It does jam and sometimes reboots the tablet.
The local Samsung service centre told me that they'll need to replace the entire chrome bezel (what a load of nonsense). They'll give me a quote by tomorrow but I honestly doubt I'll pay whatever that is!

starsky23 said:
It does jam and sometimes reboots the tablet.
The local Samsung service centre told me that they'll need to replace the entire chrome bezel (what a load of nonsense). They'll give me a quote by tomorrow but I honestly doubt I'll pay whatever that is!
Click to expand...
Click to collapse
This happebed on my S3, all i did was I kept pressing it like a maniac LOL and its now fixed. I was going to get it fixed for £75 but getting angry for once worked. Give it a go you never know.

Geordie Affy said:
This happebed on my S3, all i did was I kept pressing it like a maniac LOL and its now fixed. I was going to get it fixed for £75 but getting angry for once worked. Give it a go you never know.
Click to expand...
Click to collapse
I have to say, despite being very cynical when I first read your suggestion...... It actually worked!
It's not 100% perfect but definitely bearable if the repair cost is humongous. Thanks a lot mate!
Sent from my SM-P600 using Tapatalk 4

starsky23 said:
I have to say, despite being very cynical when I first read your suggestion...... It actually worked!
It's not 100% perfect but definitely bearable if the repair cost is humongous. Thanks a lot mate!
Sent from my SM-P600 using Tapatalk 4
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Click to collapse
Nee worries, glad I could help