Develop Bugs

No HTC seal on box, have I been given a refurbished or returned unit?

Just received my desire from Devicewire, not on contract but sim free version. I noticed that there was no HTC seal on the bottom of the box, does this mean I have been given a returned phone? I also noticed there is a virgin media widget? Also homepage on the browser is virgin media?
Apart from a tiny bubble in the glass (bottom left, you can hardly notice it) and a back cover that doesn't fit snug, everything else is fine.
My concern is that I will have problems when upgrading the firmware due to some virgin media connection? For example will I only be able to upgrade the firmware with VM firmware?

if you look around on this site you'll see that the general consensus is that due to stock shortages, HTC shipped some phones that were meant to be locked by Virgin, but in fact are still unlocked phones. I don't have one myself, but you shouldn't have any issues with it
that being said, I'd be a bit off-put by that, couldn't stand looking at a branding if I didn't buy it that way in the first place. I mean, the phones are usually knocked down in price due to branding and contract deals..
I'd send it back and demand an unbranded one, but you may have to wait.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

oh yeah, the seal...
sounds to me like someone opened your box for one reason it another, I'd find out why...
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

I got a completely unlocked unbraded one from superetrader.co.uk and it didn't have a seal on, but the seal was inside the box ready to be used. So don't worry about not having a seal

mine was also unbranded, etc... I had a seal on the box AS WELL as inside the box.
maybe just confusion in the HTC packing plant at the moment ...
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

thanks guys for the info. It looks like they just didnt apply a seal at the factory, maybe they were destined for a carrier who adds some doc into the box and then applies their own seal.

I have one of the phones with Virgin branding, too, also from devicewire. I emailed them about it and they assured me it came direct from HTC themselves.
So I emailed HTC and they said it was a firmware bug, where using a sim on the t-mobile network, as virgin is, produces this branding. they assured me the phone is fully sim free and won't have any trouble being updated. I posted the email in the thread about the April 7th phones. i'll dig it up when I'm next on my pc.
I'm assuming you're on t-mobile?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Arrhhh, very interesting. Thanks for the heads up on that. I have used devicewire many times and never had a problem with them, so I thought it was a bit unusual for them.

Mine came without a seal aswell. The seal was in the box unused though.

yes I'm on T-Mobile
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

In case you hadn't seen it yet, here's my post from the other thread:
-----------
For anyone that is actually curious, I emailed HTC about the rogue Virgin Media branding on mine:
Hi,
I ordered a SIM free HTC Desire from devicewire.com, and while the phone itself is just fine, I noticed some branding for Virgin Media. There was a shortcut on the homescreen (I assume to the website but I deleted it), the browser's homepage was set to Virgin Media and there is a Virgin Media scene that I can't delete. Devicewire assure me that the phone is a SIM free unit delivered directly from HTC so I was wondering if you had any idea as to why this branding is there?
More importantly, I'd like to confirm that this branding won't affect my ability to update the phone with HTC supplied firmware upgrades.
I look forward to hearing your comments.
Click to expand...
Click to collapse
And here's their reply:
This is normal. There is a very minor bug in the generic rom in that whenever it sees a SIM from a netork that uses the T-mobile network (T-Mobile, Virgin, Fresh etc) it creates that virgin link and scene.
this will be fixed in the update so it is nothing to worry about. It is definitely a SIM free device you have.
Best regards,
Pete W
HTC
Click to expand...
Click to collapse
So, assuming that's accurate I guess it's mystery solved!
-----------

When I bought my Touch HD from the carphone warehouse it was unbranded and didnt have the seal. That was in the box. I was told that is how HTC distribute them. It was/is so that networks can brand them and then apply the seal.
Im not sure if thats right or wrong but it was covered by warranty.

IMEI locked

Hi all .. i had iphone 4s which i exchanged with someone via gumtree with one x. the phone was locked to three and was new. so i unlocked it today via unlocksaver.com
i entered the code they gave me and it searched for something then it said successful but when it restarted it is saying IMEI locked in the place where it shows carrier in notification tray. what does that mean? i dont understand is it blacklisted? or is it not unlocked properly? i noticed i tried to restart it 2 or three times and it did got a signal once then again it says imei locked

The only way a phone will get blocked is if the owner reports it being stolen/lost
You could be a victim of crime if bought on second hand market as the owner is probably doing insurance scam.
are u from denmark then post eng and danish

Not had the same issue but saw something in the forum. Try this:
Go to menu settings then power and untick fast boot. Restart phone and see what that does if it works tick fast boot back
Sent from my HTC One X using XDA

Sometimes it just says no service but sometimes it says imei locked .. i am worried my phone has no signal does it has anything to do with that unlock code i purchased?

If the phone is blocked (the imei) from the carrier for being stolen or lost, your sim should work for like 5 minutes before it gets locked, this meens you can make phone calls or send sms in the first 5 minutes before it gets locked.it is how much time your phone needs to send the imei number to your carrier so they can check if it is ok or if it is been stolen/lost. You can go at this website http://www.amta.org.au/pages/amta/Check.the.Status.of.your.Handset and check the status of your imei, it is for Australia but try to find the service/website for your country.
Sent from my HTC One X using XDA

My brand new sim free One X did this when I first tried to use it - called retailer to exchange it - they suggested a hard reset (keep power button held for 10 secs +) and that fixed the problem for me. Worth a try?
Sent from my HTC One X using xda premium

tbh if you have been stung by this person with a stolen handset i would return the favor and report the iphone stolen, but dont do it until you have comfermed that he has done this.
sounds like the typical insurance scam to me.

audiobookman said:
tbh if you have been stung by this person with a stolen handset i would return the favor and report the iphone stolen, but dont do it until you have comfermed that he has done this.
sounds like the typical insurance scam to me.
Click to expand...
Click to collapse
yeah get that iphone Blocked ASAP

nickhuk said:
yeah get that iphone Blocked ASAP
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Click to collapse
don't ..
if you can't get ahold of this guy anymore he probably sold the iphone to someone else and then that guy would be in the same situation as you

engwee said:
don't ..
if you can't get ahold of this guy anymore he probably sold the iphone to someone else and then that guy would be in the same situation as you
Click to expand...
Click to collapse
thanks for replies people... i did manged to get in contact with that person and realy tried to help me alot but the wiered thing is when i got home and tried to turn on phone after 12 hours or soething the phone was working and i felt embarresed taht i bloked iphone and that guy had no intention of that but there was realy something wrong with my phone. its fine now :/

My One X had the exact same problem, took it back to the store i got it from and they changed it for a new one which worked fine.
Seems it may be a problem with the phone rather than a dodgy seller as mine came from Carphone Warehouse

What a cruel joke...after a week I get mine from expansys and I am getting IMEI locked contact customer care!!!! Aghhhh...
Please tell me there is another solution to resolve this aside from RMA and more waiting?
Damn...

Moderator Information,
I have closed this thread as we do not allow the discussion of changing or editing IMEI numbers. I am afraid the best thing you can do is try to find the person who sold you the phone and report the issue to them.
Many thanks,
Stephen

[Q] T-Mobile UK unlock code for HTC One X?

Hi people.
Just bought myself a HTC One X locked onto T-Mobile network.
I want to use it on Orange UK.
Anyone know if the SIM unlock codes are available?
Every site I go to advise me that the codes aren't available yet.
Is there another way of being able to use my orange SIM with the HTC One X?
Thanks

There are people selling the codes on Ebay, and there is a Tread (closed though) of people who have successfully used these services: http://forum.xda-developers.com/showthread.php?t=1613613&highlight=unlock+code
Check ebay though as they are some for as cheap as £4.

Nice one gaiden, I'll give it a go.
Thanks for help.
A novice like me needs all that I can get!!

Aaaah, just realised why I'm struggling. Apparently the phone has to be at least one month old for IMEI to be registered on server. That means the waiting game......

Cant you just phone tMobile and ask them for a subsidy pin ?

ermmm tmobile and orange are the same company.... is the card being rejected out right?, i can switch between orange and tmobile with no problems with my tmobile card, and my wife has a locked wildfire s to tmobile that happily runs a orange card.

Yeah tmo and orange are now the same network. You shouldnt need to unlock for this.
Sent from my LG-P920 using xda premium

That is the exact reason why I bought the phone, thinking Orange & T-Mobile have merged into one.
The thing is they share their network coverage but they are still two seperate companies.This was confirmed by Orange UK. And T-Mobile won't deal with me because I don't have an account with them.
So I need to find someone who does have one, or set one up (which I don't want to do).
All the official HTC Unlock sites don't seem to have code available and give me a refund straight away. I'm going to try a couple from EBay this morning to see if they're any better.

umerio said:
That is the exact reason why I bought the phone, thinking Orange & T-Mobile have merged into one.
The thing is they share their network coverage but they are still two seperate companies.This was confirmed by Orange UK. And T-Mobile won't deal with me because I don't have an account with them.
So I need to find someone who does have one, or set one up (which I don't want to do).
All the official HTC Unlock sites don't seem to have code available and give me a refund straight away. I'm going to try a couple from EBay this morning to see if they're any better.
Click to expand...
Click to collapse
T-Mobile will only unlock a handset that is registered to the account. I.e purchased with the number at the same time, as imei's are linked.
Sent from my HTC One X using Tapatalk 2

What method did you try ?
the ebay unlocking method worked fine for my t-mobile phone,

Unlock codes!?
Am I missing something,
If you flash an RUU rom surely that will unlock it?
I presume using Ebay Unlocking techniques also risk voiding warrenty?
http://forum.xda-developers.com/showthread.php?t=1543604

deanfarnaby said:
Unlock codes!?
Am I missing something,
If you flash an RUU rom surely that will unlock it?
I presume using Ebay Unlocking techniques also risk voiding warrenty?
http://forum.xda-developers.com/showthread.php?t=1543604
Click to expand...
Click to collapse
Flashing a custom ROM does NOT SIM unlock the phone. Unlike unlocking/rooting, SIM unlocking does not void your warranty.

I've used HTC SIM Unlock before and they always been to work. They have a money back guarantee as well. Never trust those unlockers on eBay. I've been scammed too many times. http://www.htcsimunlock.com/#oid=1096_1

Your other option could be to get a PAYG sim card and call them from that. They might unlock it for you as you would have an account with them then?

I never thought of that, ie, getting a PAYG SIM card. Should have done that! Anyways, after many unsuccessful attempts in getting the phone unlocked (the number of refunds I got on my Paypal, I had numerous security checks on my card!), I eventually got hold of the person I bought the phone off. He's kindly got in touch with T-Mobile UK, and for £15-32, they'll unlock it for me. It will take between 10-28 days, so I'm expecting it to come through some time this week at the earliest. I know it may be dear, but I also know they will be able to unlock it, as its their network.
Anyways, thanks for all the help guys!

I just unlocked my one x at unlockcode4u.com and as I made a video they just refunded me, so eventually I didnt pay anything.
My HTC one X is the best phone ever

HTC ONE X Unlock Network Code ? not work

I bought a Sim network unlock code on ebay, 3 times, I got the same at all three of the seller, but dont work
What could be the problem???

1. - You're getting scammed
2. - Seller has bad/not working codes and is unaware of this
3. - You bought the wrong item
4. - For some reason they don't work because of something with your phone
5. - You're doing it wrong
6. - If it's none of those, blame unicorns. Always blame unicorns.
It's generally not the best idea to try it thrice with the same seller unless you're really confident they're reliable.
Sent from my HTC One X using Tapatalk 2

Stivipg said:
I bought a Sim network unlock code on ebay, 3 times, I got the same at all three of the seller, but dont work
What could be the problem???
Click to expand...
Click to collapse
Sure there is a thread on here on how to unlock the hox for any network
Sent from my Xoom using xda app-developers app

Do you have an unlocked bootloader?
Are you running a custom ROM?
If you have 1 or both the unlock code won't work you need to o it on factory ruu as fare as I'm aware as it worked for me
Sent from my HTC One X using Tapatalk 2

bootloader locked, Rom official 4.0.4
the seller gave me back the money, but it's not clear to me how three different vehicles we sell the same and this code will not unlock my phone
sory for my bad english

Stivipg said:
bootloader locked, Rom official 4.0.4
the seller gave me back the money, but it's not clear to me how three different vehicles we sell the same and this code will not unlock my phone
sory for my bad english
Click to expand...
Click to collapse
Well at least you got your cash back. I think the best thing to do is to call your carrier and ask them to send you the code.
If it matches to the ones you got fro. I ebay then it norows it down to the phone and you can take it from there
Sent from my HTC One X using Tapatalk 2

Was it from three different vendors?

Stivipg said:
I bought a Sim network unlock code on ebay, 3 times, I got the same at all three of the seller, but dont work
What could be the problem???
Click to expand...
Click to collapse
T-Mobile Montenegro provider changes the codes on these phones therefore the codes from the HTC database is wrong.
This is not just with t-mob mont there are so many other networks like portuguese networks, t-mob croatia, voda and orange romania etc..
if the providers change the code, then cable is the only way to unlock these phones.

The same problem whats the solution

rida007 said:
The same problem whats the solution
Click to expand...
Click to collapse
ferraripassion said:
T-Mobile Montenegro provider changes the codes on these phones therefore the codes from the HTC database is wrong.
This is not just with t-mob mont there are so many other networks like portuguese networks, t-mob croatia, voda and orange romania etc..
if the providers change the code, then cable is the only way to unlock these phones.
Click to expand...
Click to collapse
That's the solution, go to service center and pay for unlock, thay will hook up the cable and unlock your phone.

snebojsa said:
That's the solution, go to service center and pay for unlock, thay will hook up the cable and unlock your phone.
Click to expand...
Click to collapse
Thanks for ur reply but for the cable the one x dosent have a box for unlock and thats need s-off and here in morocco we dont have a htc sefvice center
Sent from my HTC One X using xda app-developers app

There is any solution

[Q] HTC One X return for warranty purposes?

Hey, I own a HTC One X and my service provider is Virgin Mobile Australia.
My bootloader is unlocked and I wish to return my phone because of the WiFi adapter issues. WiFi signals are usually very weak unless I press my phone near the camera. So, I presume that there is a hardware fault. If I return my phone, will HTC/Virgin Mobile fix the problem free of cost?
I know I should restore my stock nandroid backup, flash stock recovery and re-lock the bootloader.
Still, when I go into the bootloader mode, it says re-locked and not locked. I have no doubts that HTC will know that I've tampered around with the phone. I've had this phone for about six months. Please, please, please help me out with this. I know that I'm a total noob.
Help will be greatly appreciated :laugh:
Thanks,
Sent from my HTC One X.

I think you have to bring it back anyway to try fix your Wi-Fi issues. If they notice and care they'll just charge you for the repair.
Sent from my Nexus 7 using xda app-developers app

How much will they charge me approximately?

SidDev said:
How much will they charge me approximately?
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Click to collapse
i guess no more than 80$ which is a lot!

i also have the one X (but it's on AT&T in the US), and want to unlock the bootloader to root it... it will always say relocked, and if i ever needed to return it, i would take that up with HTC, right? not AT&T?

tyessen said:
i also have the one X (but it's on AT&T in the US), and want to unlock the bootloader to root it... it will always say relocked, and if i ever needed to return it, i would take that up with HTC, right? not AT&T?
Click to expand...
Click to collapse
Yes it will say relocked, bit you are in the wrong forum. This is the international HTC one X forum, not the at&t, rogers HTC one xl forum ....