Develop Bugs

phone got stolen yesterday!

Sucks... my right hand man got stolen yesterday.. so customized and so many good photos and videos on it.. crap!! I'm in the Dominican Republic.. 2nd to last day of a 2 week vacation and someone takes it when I wasn't looking off a table at a restaurant! I almost transferred photos the previous night too! Anyway just had to let some people know that can truly feel my pain. Anyone know Asurion's deductible on this phone? I can't do anything with my Sprint account or Asurion till I get back in the states cuz I cant figure my pin or my "first car" security question and I think Sprint site it blocked from loggin in this country..

I was at work and had my phone charging next to demo phones bc we were slow. Next thing I know it was gone. I immediately went to the door and locked it and called my number hoping I would catch someone in the act and lay it on them...it started ringing next to a couple that was with my manager. Seeing the look in my eye he immediately said that he took it off the charger so no one took it. I think the red on my face gave it away that I was going to get it and get fired by my actions or it was going to get handed back to me. Luckily I have phone nerds watching my back when I get busy lol.
Sent from my SPH-D710 using xda premium

Sorry to hear your phone got stolen (especially with your awesome pictures). The deduction for a new phone will be $100 thru the TEP. You can do it online, as long as you order before 11pm, you should have your phone the next day, unless its on backorder.

tri0xinn said:
Sucks... my right hand man got stolen yesterday.. so customized and so many good photos and videos on it.. crap!! I'm in the Dominican Republic.. 2nd to last day of a 2 week vacation and someone takes it when I wasn't looking off a table at a restaurant! I almost transferred photos the previous night too! Anyway just had to let some people know that can truly feel my pain. Anyone know Asurion's deductible on this phone? I can't do anything with my Sprint account or Asurion till I get back in the states cuz I cant figure my pin or my "first car" security question and I think Sprint site it blocked from loggin in this country..
Click to expand...
Click to collapse
Install Plan B from the android market, it's free (https://market.android.com/details?id=com.lookout.labs.planb)
If your phone is still on, it'll download itself to your phone and send you an email about its location. You can also text your phone a keyword (I think it's 'locate', the exact word is on the android marketplace) and it'll give you an updated location. It might not work, but it's worth a try.

^ There's a good idea. And in the future you should really have something like Androidlost on it so you can track and wipe it remotely.

I kinda want mine to be stolen. I have mine set that whenever it boots another number I have gets a text with its network location and gps location. I can also text it a word and it will respond with the location. I have not yet figured out how to wipe the device with a modded rom so if they remove the sd card they have access to all of my pics and info, but I'll know where they are and I have another action text word to take a pic and send to me so I'll see who they are too.

OP that blows I'm sorry. When I got this phone I had a nightmare that a idiot took my phone and accudentally bricked it. I was pissed! Lol

eagercrow said:
I kinda want mine to be stolen. I nave mine set that whenever it boots another number I have gets a text with its network location and gps location. I can also text it a word and it will respond with the location. I have not yet figured out how to wipe the device with a modded rom so if they remove the sd card they have access to all of my pics and info, but I'll know where they are and I have another action text word to take a pic and send to me so I'll see who they are too.
Click to expand...
Click to collapse
Really? You kinda want your phone to be stolen?

nabbed said:
Really? You kinda want your phone to be stolen?
Click to expand...
Click to collapse
yes and no, does that make any sense? lol. My phone is a part of me so that would suck, but because it is a part of me I have set up ways to track it if lost. Sure I could give my phone to a friend to test, but my friends are like me and I might get one location before they wiped it. I would like to know how effective my precautions and protections are against a real world situation.

What apps can take pictures of the thief ?
Sent from my GS2ET4g

Well I installed plan b.. wish there was an app I could install remotely that would wipe the phone automatically.. or self destruct it..hehe... thanks for the replies and ideas. I tried to claim through asurion but my pin is wrong as well as my 'first car" question.. would be nice because I get home Friday.. would be nice if there was new one waiting. Does anyone know what the default "pin" could be .. like date of birth .. or something else? I tried date of birth but didn't work unless it's a different format.

i think the default pin is 123456. i could be wrong though...
i just know that when i got my evo, i never picked a pin and that's what i had when i finally remembered to change it.

Not the same, but wanted to comment on getting stuff stolen.
You can never be too cautious. About 10 years ago, I went to Mexico with my school (senior year Spanish class trip), and we were getting ready to leave from a hotel. We were sitting on a bench, 3 guys, and I went to help people get the bags in the bus. Told the guys to watch the bag, but a few seconds later I saw them next to me. So I ran to the bench, and it was gone. Had a brand new digital camera (3mpx back then), my CD player with all my CDs, etc. It just messed the entire trip. It was bad.
I'd like to say that when you're out of your comfort area you can never be too cautious...but...you can NEVER be too cautious no matter where you are. I didn't get anything, but I surely tried looking everywhere to see if I could find somebody with my bag, or the camera, etc.
The thing with the phone, is that nowadays, the phone is your digital camera, your CD player, your facebook portal, has your email, documents... This summer, my wife left her phone at McDonalds. We were on a 1000-mile trip, so this was just one stop in the middle of nowhere. Right away I asked her to check for her phone. She thought I had it, I thought she got it...Had to turn around in the highway (one of those "only emergency vehicles" turns) and went back to McD. Of course she was freaking out. Her facebook, the phone was unprotected, had access to all her mail, her contacts, etc, etc. I went there, looked for it, called it, nothing. Looked like if someone was hanging up when I called. I asked the manager at McD and I guess somebody cleaning found it and brought it to the back.
I was of the lucky ones.
Follow these guys' advice: protect your phone, because you don't know when sh$t will happen. It could be you, your girlfriend, wife, daughter, son, husband...somehow, somewhere, chances are a phone may go missing. So protect it while you can.

[Q] Access to wallpaper without rooting?

Good evening,
Long time lurker, first time poster. The wealth of valuable information here has been incredibly useful to us over the past year with our Galaxy Nexus phones.
Unfortunately, my phone up and died last week. No explanation as to why, I picked it up and it was off. I turned it back on and got the start screen with the little Android guy, and when I pressed the power button again where the arrow pointed to start, the screen turned a dark grey and everything just died. After that, nothing. Luckily, it was still under warranty and I now have the replacement.
The tragedy, and the lesson learned the hard way, is to regularly back up your pictures. I was stupid, there's no excuse for it, especially when the phone makes it so so so easy to have backups of everything automated for you. Never again.
But, in the meantime, I lost all the pictures from the past month when I turned off auto upload. I knew they were gone, and I had resigned myself to it, but then, when I turned the replacement back on, it ever so kindly asked if I would like to restore from my Google account, which I did. And there, on my wallpaper, was one last picture saved in my settings. It's my son, in the exact same pose in the exact same place at a playground we have a picture of him at 2 years old. I really, really, really, want to save this picture.
I have read around, and I see I could access this by rooting the phone and getting to com.android.settings, but I would prefer not to. I've never done anything like that.
My question here is there any other way, any way at all, to somehow access this picture, or get a copy of it? Anyway to e-mail the wallpaper? Access it online somehow from the Google backup that exists somewhere online? Maybe use the NFC to somehow send it to my husband's phone?
Any help anyone could provide would be greatly appreciated. Maybe at the end of the day, since the warranty is up next month anyways, it's the nudge I need to go ahead and root my phone to unlock all Android really has to offer. But I still want a copy of the picture somehow first.
Thank you!

[Q] Cracked Screen - Need to Backup Data

Unfortunately I managed to drop my phone over the weekend. Not particularly far, but as a result the screen is cracked. The display actually seems to work fine, but touch recognician is gone so I can't use my unlock code or access any of my data.
It isn't a total loss as I have equipment protection. My new phone will be here today. I need to do two things. First get all my pictures off the device and second wipe everything off it before I send the broken one back. The phone is on V9 and is rooted. The boot loader is locked. USB debugging is turned on. As I mentioned I have an unlock pattern. Please help!
Thanks all,
Jager

yikes
Jaegerrr said:
Unfortunately I managed to drop my phone over the weekend. Not particularly far, but as a result the screen is cracked. The display actually seems to work fine, but touch recognician is gone so I can't use my unlock code or access any of my data.
It isn't a total loss as I have equipment protection. My new phone will be here today. I need to do two things. First get all my pictures off the device and second wipe everything off it before I send the broken one back. The phone is on V9 and is rooted. The boot loader is locked. USB debugging is turned on. As I mentioned I have an unlock pattern. Please help!
Thanks all,
Jager
Click to expand...
Click to collapse
Probably not very helpful tip but here goes.
Obviously you cant take it to Sprint while its rooted, since that voids your warranty. The ONLY options I can think of is either to try to open your phones files onto your PC with the USB cord and troubleshooting trying to get it back to anything stock. 2.) Try using your phones screen sideways? ( Had an HTC with busted digitizer, this worked for me.) 3.) Last but not least, there is a way to get the phone apart via two very small T bits. not sure what size. But if your tech savvy, you can always try replacing the screen and or digitizer yourself with parts from overseas. They may take several weeks to arrive, but there cheap.
If I find anything else, Ill let you know. Hope I helped? And sorry man, thats a frustrating predicament.

Jaegerrr said:
Unfortunately I managed to drop my phone over the weekend. Not particularly far, but as a result the screen is cracked. The display actually seems to work fine, but touch recognician is gone so I can't use my unlock code or access any of my data.
It isn't a total loss as I have equipment protection. My new phone will be here today. I need to do two things. First get all my pictures off the device and second wipe everything off it before I send the broken one back. The phone is on V9 and is rooted. The boot loader is locked. USB debugging is turned on. As I mentioned I have an unlock pattern. Please help!
Thanks all,
Jager
Click to expand...
Click to collapse
what i suggest doing is lgnpst it back to stock, this will unroot you BUT will not erase any of your personal files. then when you get your new phone go to sprint and ask them to transfer everything over. if you wanna do this just pm me and ill give you the files. they are copyrighted so i cant post them on here.

Tried USB... What about ADB?
I tried plugging in with USB and I can't see my files. I guess that is probably because I have the phone locked with a pattern. As I mentioned, I got a replacement via equipment protections so I'm not going to fix it... It's a work phone anyway. I got a replacement today and have to send the old one back.
I was hoping someone savy with ADB could tell me how to get the pictures from my phone that way. In addition, I would think there would be a way to force a factory reset at the leass so I won't sending the broken phone back with all my personal information on it.
Thanks again,
Jaeger

Figured it out....
I found my way and wanted to post what I did incase anyone else is ever searching for this.
I guess I was lucky that USB debugging was turned on. I simply connected and used the adb shell to look at my files and adb pull commands to download all my pictures.
The next part was wiping my data. This was luckily a work phone connected to my companies exchange server. I simply went into outlook via the web interface and went to options and then phone. You could easily wipe the phone from there.
I guess what I really learned from this is to have phone cloud back-ups in place. Even if you are careful with your stuff (as I am), the unforseen always occurs.
-Jaeger

[Q] How to contact HTC? - not dupe

I tried:
- Facebook -> no effect
- Twitter -> no use, only used for maketing, they don't answer
- Email -> The site (both local and global English) just throws me to the main page, and nothing happens. I get no mail that I submitted my message, I get no message on the website that my message was sent OK. I get nothing. Just throws me to the main page and that's it.
Tried both pages as I said, no effect.
There is also a phone contact, but I doubt I could reach anyone there.
The story:
I could use my phone and was satisfied with it (HOX) for half a year. Then it started dying, and spent the rest in service.
Been using my old Nokia ever since. (What a joke...)
Now I'm really, really fed up. Yes, I waited patiently weeks, months, read the fake/forged repair documents and whatnot...
But it's just useless. There is no effect whatsoever.
Even if they list that they changed the moon or... whatever, they did not. They spit lies in your face, in the form of a huge list on an A4 paper.
So I want to reach someone who could help me.
Story:
- Phone first had difficulties waking up in any weather/heat condition.
- After a while phone could not wake up in cold temperatures at all. (Not outside cold, just below 15C.)
- Then it started having glitching screen, and the lock-up issue did not go away.
- I changed the SIM cards and returned the phone.
Took them weeks to get it fixed, and when I got it back, I could not even turn it back on.
Asked the service that "wtf?!" and he said "you are right"... Just what the hell?
What the f. did the service people doing in there? Like... "well, let's write a lot of things on a list and that will surely fix it!"
So he took the phone back and the phone was in service again.
Fast forward weeks again, the phone is back.
- I didn't want to waste time with contacts transfer (it's an ass. HTC provides no tools, software support is outright ****.)
- So I sat down and I had glitches in the menu when scrolling. As I said I did not use the phone prior, because either I use one phone, or the other phone.
- And after a few minutes of use, when the chip started heating up (tegra), the phone locked up and the screen went off.
tl;dr: the phone been through many repairs and it's A BRICK. A PERFECT PAPER-WEIGHT.
If you are thinking of buying a HTC device: Don't do it man. It sucks.
The software you get is a joke (on PC), it does not help. MyPhoneExplorer is like the only way to KINDA transfer data, but even that fails. I'm a programmer, I spent days on fixing problems regarding this. I don't even know how a normal person could transfer their contact list.
And this is just one problem. As you can see build quality/quality and warranty is the other thing.
My entire county is crying on the local HTC wall that their phones are plagued with problems and no one cares about them. I want A PHONE after I paid so much money.

Pin Unlock without losing data for a good cause

Hello guys.
A friend/colleague of my wife had his son die in a motorcycle accident a couple of months ago. His phone was not damaged but has a pin lock on it. The family wants to retrieve any photos or videos in the phone with their son. Searched around a bit but cannot find any way of unlocking without data erase. They just want any reminders of him and don't really care about the phone itself. It is a Note 10+ N975W. If you can help in any way it would be appreciated.
Thank you.

dondedios said:
Hello guys.
A friend/colleague of my wife had his son die in a motorcycle accident a couple of months ago. His phone was not damaged but has a pin lock on it. The family wants to retrieve any photos or videos in the phone with their son. Searched around a bit but cannot find any way of unlocking without data erase. They just want any reminders of him and don't really care about the phone itself. It is a Note 10+ N975W. If you can help in any way it would be appreciated.
Thank you.
Click to expand...
Click to collapse
If anyone on the family has access to the accounts linked to the phone, they could easily unlock it that way.
They can also try and explain the situation on to a Samsung service center, I think they might just be able to do so with the proper proof of purchase for the device.
Doing this by themselves will most likely result in a total loss of the data which they're supposed to be avoiding.
I don't think anyone on the forum would help, mainly because of the lack of credibility on the story itself.
Good luck

joyousfrank said:
If anyone on the family has access to the accounts linked to the phone, they could easily unlock it that way.
They can also try and explain the situation on to a Samsung service center, I think they might just be able to do so with the proper proof of purchase for the device.
Doing this by themselves will most likely result in a total loss of the data which they're supposed to be avoiding.
I don't think anyone on the forum would help, mainly because of the lack of credibility on the story itself.
Good luck
Click to expand...
Click to collapse
Unfortunately they don't have access to any of the accounts . I will ask them if they can find any paperwork. I know my story is strange and I really don't know how to convince people about this. As some sort of proof if I just have a stolen phone or something I wouldn't care about any data and just hard reset it and bypass the google account. Anyway thanks for the idea with Samsung service center.

the problem is giving ways to access devices can open the phone to a load of fraud due to stuff like cards saved on the device either through services like the pay apps or other login information saved in the device.
so really it doesn't come down to plausibility of the story it comes from a security stand point and for sites like this they will not allow things like this to be discussed as it could be used illegally.
best option if you can prove you're a relative and the death of the user is to contact either Samsung or Google and see if they will let you recover the accounts and just hope the original user backed up their photos and such to cloud accounts or if you got access to the Samsung account likely remotely unlock the device.

I've not rooted my phone so I don't know if it wipes it or not.
But if not you can always root the phone and then use adb commands to remove the lock.