Good evening,
Long time lurker, first time poster. The wealth of valuable information here has been incredibly useful to us over the past year with our Galaxy Nexus phones.
Unfortunately, my phone up and died last week. No explanation as to why, I picked it up and it was off. I turned it back on and got the start screen with the little Android guy, and when I pressed the power button again where the arrow pointed to start, the screen turned a dark grey and everything just died. After that, nothing. Luckily, it was still under warranty and I now have the replacement.
The tragedy, and the lesson learned the hard way, is to regularly back up your pictures. I was stupid, there's no excuse for it, especially when the phone makes it so so so easy to have backups of everything automated for you. Never again.
But, in the meantime, I lost all the pictures from the past month when I turned off auto upload. I knew they were gone, and I had resigned myself to it, but then, when I turned the replacement back on, it ever so kindly asked if I would like to restore from my Google account, which I did. And there, on my wallpaper, was one last picture saved in my settings. It's my son, in the exact same pose in the exact same place at a playground we have a picture of him at 2 years old. I really, really, really, want to save this picture.
I have read around, and I see I could access this by rooting the phone and getting to com.android.settings, but I would prefer not to. I've never done anything like that.
My question here is there any other way, any way at all, to somehow access this picture, or get a copy of it? Anyway to e-mail the wallpaper? Access it online somehow from the Google backup that exists somewhere online? Maybe use the NFC to somehow send it to my husband's phone?
Any help anyone could provide would be greatly appreciated. Maybe at the end of the day, since the warranty is up next month anyways, it's the nudge I need to go ahead and root my phone to unlock all Android really has to offer. But I still want a copy of the picture somehow first.
Thank you!
Related
So today I dropped my poor Evo.. for the first time ever. I rushed home to get some things for a surprise birthday party, and I guess as I exited I dropped the phone. I freak out whenever my phone isn't in my pocket, but I guess I was in such a hurry I didn't notice this for thirty minutes.. once I got to the party. I freaked out, drove back, saw it laying there in the middle of the street where I had first parked.. picked it up to find that it still worked, but was dusty and the screen was busted severely. My assumption was that a car went over it going fast enough that the force didn't completely break it, which may be a crazy thought. But regardless, the screen is now messed up. What should I do? I carry the $7 monthly insurance with Sprint, I've had it since my Touch Pro days. BUT, my evo is rooted and flashed with a new rom. What steps should I take now to get a replacement phone? I know there are steps outlined somewhere around here, I had them saved, but I remember seeing a post about someone still getting screwed over even after flashing to a nonrooted rom. So what do I do, and how much will it cost me? All help greatly appreciated.
PS: I posted hours ago expecting to have responses by now, but I guess with the downtime my post was lost
There's a how to unroot your evo in two steps thread if you're really paranoid. You could probably just bring it to the sprint repair store turned off, pay the deductible, and get a replacement right there.
If the phone is that messed up, no one is even going to look at it ... just get it replaced. Either head to the Sprint store as suggested above, or go on-line and contact Assurion. Don't worry about be rooted, etc ... it won't matter.
Sucks... my right hand man got stolen yesterday.. so customized and so many good photos and videos on it.. crap!! I'm in the Dominican Republic.. 2nd to last day of a 2 week vacation and someone takes it when I wasn't looking off a table at a restaurant! I almost transferred photos the previous night too! Anyway just had to let some people know that can truly feel my pain. Anyone know Asurion's deductible on this phone? I can't do anything with my Sprint account or Asurion till I get back in the states cuz I cant figure my pin or my "first car" security question and I think Sprint site it blocked from loggin in this country..
I was at work and had my phone charging next to demo phones bc we were slow. Next thing I know it was gone. I immediately went to the door and locked it and called my number hoping I would catch someone in the act and lay it on them...it started ringing next to a couple that was with my manager. Seeing the look in my eye he immediately said that he took it off the charger so no one took it. I think the red on my face gave it away that I was going to get it and get fired by my actions or it was going to get handed back to me. Luckily I have phone nerds watching my back when I get busy lol.
Sent from my SPH-D710 using xda premium
Sorry to hear your phone got stolen (especially with your awesome pictures). The deduction for a new phone will be $100 thru the TEP. You can do it online, as long as you order before 11pm, you should have your phone the next day, unless its on backorder.
tri0xinn said:
Sucks... my right hand man got stolen yesterday.. so customized and so many good photos and videos on it.. crap!! I'm in the Dominican Republic.. 2nd to last day of a 2 week vacation and someone takes it when I wasn't looking off a table at a restaurant! I almost transferred photos the previous night too! Anyway just had to let some people know that can truly feel my pain. Anyone know Asurion's deductible on this phone? I can't do anything with my Sprint account or Asurion till I get back in the states cuz I cant figure my pin or my "first car" security question and I think Sprint site it blocked from loggin in this country..
Click to expand...
Click to collapse
Install Plan B from the android market, it's free (https://market.android.com/details?id=com.lookout.labs.planb)
If your phone is still on, it'll download itself to your phone and send you an email about its location. You can also text your phone a keyword (I think it's 'locate', the exact word is on the android marketplace) and it'll give you an updated location. It might not work, but it's worth a try.
^ There's a good idea. And in the future you should really have something like Androidlost on it so you can track and wipe it remotely.
I kinda want mine to be stolen. I have mine set that whenever it boots another number I have gets a text with its network location and gps location. I can also text it a word and it will respond with the location. I have not yet figured out how to wipe the device with a modded rom so if they remove the sd card they have access to all of my pics and info, but I'll know where they are and I have another action text word to take a pic and send to me so I'll see who they are too.
OP that blows I'm sorry. When I got this phone I had a nightmare that a idiot took my phone and accudentally bricked it. I was pissed! Lol
eagercrow said:
I kinda want mine to be stolen. I nave mine set that whenever it boots another number I have gets a text with its network location and gps location. I can also text it a word and it will respond with the location. I have not yet figured out how to wipe the device with a modded rom so if they remove the sd card they have access to all of my pics and info, but I'll know where they are and I have another action text word to take a pic and send to me so I'll see who they are too.
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Click to collapse
Really? You kinda want your phone to be stolen?
nabbed said:
Really? You kinda want your phone to be stolen?
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Click to collapse
yes and no, does that make any sense? lol. My phone is a part of me so that would suck, but because it is a part of me I have set up ways to track it if lost. Sure I could give my phone to a friend to test, but my friends are like me and I might get one location before they wiped it. I would like to know how effective my precautions and protections are against a real world situation.
What apps can take pictures of the thief ?
Sent from my GS2ET4g
Well I installed plan b.. wish there was an app I could install remotely that would wipe the phone automatically.. or self destruct it..hehe... thanks for the replies and ideas. I tried to claim through asurion but my pin is wrong as well as my 'first car" question.. would be nice because I get home Friday.. would be nice if there was new one waiting. Does anyone know what the default "pin" could be .. like date of birth .. or something else? I tried date of birth but didn't work unless it's a different format.
i think the default pin is 123456. i could be wrong though...
i just know that when i got my evo, i never picked a pin and that's what i had when i finally remembered to change it.
Not the same, but wanted to comment on getting stuff stolen.
You can never be too cautious. About 10 years ago, I went to Mexico with my school (senior year Spanish class trip), and we were getting ready to leave from a hotel. We were sitting on a bench, 3 guys, and I went to help people get the bags in the bus. Told the guys to watch the bag, but a few seconds later I saw them next to me. So I ran to the bench, and it was gone. Had a brand new digital camera (3mpx back then), my CD player with all my CDs, etc. It just messed the entire trip. It was bad.
I'd like to say that when you're out of your comfort area you can never be too cautious...but...you can NEVER be too cautious no matter where you are. I didn't get anything, but I surely tried looking everywhere to see if I could find somebody with my bag, or the camera, etc.
The thing with the phone, is that nowadays, the phone is your digital camera, your CD player, your facebook portal, has your email, documents... This summer, my wife left her phone at McDonalds. We were on a 1000-mile trip, so this was just one stop in the middle of nowhere. Right away I asked her to check for her phone. She thought I had it, I thought she got it...Had to turn around in the highway (one of those "only emergency vehicles" turns) and went back to McD. Of course she was freaking out. Her facebook, the phone was unprotected, had access to all her mail, her contacts, etc, etc. I went there, looked for it, called it, nothing. Looked like if someone was hanging up when I called. I asked the manager at McD and I guess somebody cleaning found it and brought it to the back.
I was of the lucky ones.
Follow these guys' advice: protect your phone, because you don't know when sh$t will happen. It could be you, your girlfriend, wife, daughter, son, husband...somehow, somewhere, chances are a phone may go missing. So protect it while you can.
Just to give you a brief rundown of everything that's happened..
I'm 17 and saved up for a few months to buy a HTC One X. Needless to say, it's probably the most expensive phone i've ever owned, since all my other phones were hand-me-downs and old phones from eBay.
This morning i wake up and go to work as usual. Just to find my phone's display won't switch on. As you can imagine, I'm tirelessly panicking and try the 3 button combo.. to no avail.
Using Fastboot to reboot didn't work either.
This phone turned into a brick overnight, and i have no idea what happened??
Just before i left for work, i did check my phone and it was working alright.. Then five minutes later, it won't display anything.
The thing is, I can't take it back to HTC either because this is my 5th replacement phone!
First one had black glue smudged on the LCD it's self,
Second one had the screen not glued down and wasn't aligned,
Third one didn't even have any glue applied and the case wasn't even attached properly,
Forth one had this problem where the screen's LCD would dilate if i touched it - even lightly,
and this one is my 5th, the antenna wasn't properly connected and now the screen doesn't work.
I've had terrible luck, and i don't know what i can do?
If you can give me any information to get me out of this, it would be much appreciated.
Although i still can receive text's and calls fine, it's just the display..
Since you’re unlocked and running a non-stock kernel and ROM, maybe some of the dev-ish folks can help you resuscitate it if it’s indeed a s/w problem.
If it’s a h/w problem, what to do depends on where you bought the phone and how old it is. If it’s within the remorse/DOA period maybe you can exchange it. It’ll be hard for whoever you bought it from to see you’ve unlocked it if nothing’s showing on the display.
If it’s outside of the exchange period you’ll have to send it in for repair. If you can’t bring it back to life to flash it back to stock you’ll have to throw yourself on the mercy of HTC Asia in getting it fixed unlocked. HTC's different repair centers seem to all have different policies related to warranty coverage for h/w faults on unlocked phones. If it is a dead display maybe you’ll get lucky.
You might want to put a note in with it telling your “I’m 17” story and how devastated you are something you’ve worked so hard for has failed. Repair techs are people too. Good luck.
BarryH_GEG said:
Since you’re unlocked and running a non-stock kernel and ROM, maybe some of the dev-ish folks can help you resuscitate it if it’s indeed a s/w problem.
If it’s a h/w problem, what to do depends on where you bought the phone and how old it is. If it’s within the remorse/DOA period maybe you can exchange it. It’ll be hard for whoever you bought it from to see you’ve unlocked it if nothing’s showing on the display.
If it’s outside of the exchange period you’ll have to send it in for repair. If you can’t bring it back to life to flash it back to stock you’ll have to throw yourself on the mercy of HTC Asia in getting it fixed unlocked. HTC's different repair centers seem to all have different policies related to warranty coverage for h/w faults on unlocked phones. If it is a dead display maybe you’ll get lucky.
You might want to put a note in with it telling your “I’m 17” story and how devastated you are something you’ve worked so hard for has failed. Repair techs are people too. Good luck.
Click to expand...
Click to collapse
I shook the device out of frustration.. and it started working for a few seconds.
What's going on here? Is it a faulty display/connection? Is there a way to possibly just send it to a nearby phone shop and get it fixed?
Sorry about all the questions, I'm shocked, happy, and devastated all at the same time.
Are HTC refusing then? That seems a bit off/ illegal... Surely under the faulty goods act (I assume the law isn't THAT different in Australia to UK) they have to take it back as it CAN'T be a year old and they can't prove the issue was caused by your mistreatment. It doesn't matter how many phones you've had... Also, where did you buy the phone from? I think you should be able to return it through the shop as THEY sold you the phone, not HTC... They are still under an obligation as they sold you the thing.
Plus, the 'I'm a 17 year old and saved up for ages thing' might work too! I'd try not to get too technical with the law if you go down this route though!
Best of luck sorting this out. It's within your rights to get a replacement (you bought the phone new, I assume?) so I'm sure this will eventually work out. Don't give up! You just need to speak/ write to the right person...
sent from my internet
What rom were you on?
I remember my One X not charging at all while it was turned off completely although it showed Orange charging led.
It could be that you ran out of battery and phone not turning on. Due to no charging effect.
@Op,
Reading your story there's one thing that's crossing my mind.
Could it be possible the battery run dry during the night?
It sounds stupid but those things you forget easy when you're in a hurry or stressed.
I don't read anything in your post you tried to charge.
Atrixx said:
Just to give you a brief rundown of everything that's happened..
I'm 17 and saved up for a few months to buy a HTC One X. Needless to say, it's probably the most expensive phone i've ever owned, since all my other phones were hand-me-downs and old phones from eBay.
This morning i wake up and go to work as usual. Just to find my phone's display won't switch on. As you can imagine, I'm tirelessly panicking and try the 3 button combo.. to no avail.
Using Fastboot to reboot didn't work either.
This phone turned into a brick overnight, and i have no idea what happened??
Just before i left for work, i did check my phone and it was working alright.. Then five minutes later, it won't display anything.
The thing is, I can't take it back to HTC either because this is my 5th replacement phone!
First one had black glue smudged on the LCD it's self,
Second one had the screen not glued down and wasn't aligned,
Third one didn't even have any glue applied and the case wasn't even attached properly,
Forth one had this problem where the screen's LCD would dilate if i touched it - even lightly,
and this one is my 5th, the antenna wasn't properly connected and now the screen doesn't work.
I've had terrible luck, and i don't know what i can do?
If you can give me any information to get me out of this, it would be much appreciated.
Although i still can receive text's and calls fine, it's just the display..
Click to expand...
Click to collapse
privatetrousers said:
Are HTC refusing then?
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Click to collapse
Yes. But not in every region (yet). Do a search. It's been disucssed. Also, it appears Samsung's going down the same path.
http://forum.xda-developers.com/showthread.php?t=1745834
BarryH_GEG said:
Yes. But not in every region (yet). Do a search. It's been disucssed. Also, it appears Samsung's going down the same path.
http://forum.xda-developers.com/showthread.php?t=1745834
Click to expand...
Click to collapse
Aware of the discussion... Using the xda app and didn't pick up that the phone's been 'HTCdev'd (my fault for not reading properly - sorry, folks!). Still not sure HTC/ Samsung can legally 'sign your rights away' though. Still, not a discussion for here...
Hope you got the phone sorted anyway.
sent from my internet
Atrixx said:
I shook the device out of frustration.. and it started working for a few seconds.
What's going on here? Is it a faulty display/connection? Is there a way to possibly just send it to a nearby phone shop and get it fixed?
Sorry about all the questions, I'm shocked, happy, and devastated all at the same time.
Click to expand...
Click to collapse
How or who fixed ur antenna problem, could be related if handset wasnt but back together properly.
Hey all, I'm having some trouble here. My best friend past away in a car accident a month ago, 5 hours away from his place. His mother and I would like to know what he was doing out there in the first place. The Coroner gave her the phone, and since I'm in IT, she gave it to me. So far I can access photos, videos, etc, but the screen is completely smashed. part of the display itself (under the glass) is missing. Here's my other problem, I don't know his passcode, even if I did acquire an old phone and did a parts swap. Windows is not detecting the phone as a phone (probably cause I havent put his passcode in), but detects it as a removable storage device. so far, I can't find an app for PC that will detect the phone in this state, and I need to pull the SMS/MMS data off of the phone, and everything else. The phone is NOT rooted. His mom trusted me to do this for her, and so far all I've gotten are the photos and voice recordings. Can anyone help me out?
sublimeload said:
Hey all, I'm having some trouble here. My best friend past away in a car accident a month ago, 5 hours away from his place. His mother and I would like to know what he was doing out there in the first place. The Coroner gave her the phone, and since I'm in IT, she gave it to me. So far I can access photos, videos, etc, but the screen is completely smashed. part of the display itself (under the glass) is missing. Here's my other problem, I don't know his passcode, even if I did acquire an old phone and did a parts swap. Windows is not detecting the phone as a phone (probably cause I havent put his passcode in), but detects it as a removable storage device. so far, I can't find an app for PC that will detect the phone in this state, and I need to pull the SMS/MMS data off of the phone, and everything else. The phone is NOT rooted. His mom trusted me to do this for her, and so far all I've gotten are the photos and voice recordings. Can anyone help me out?
Click to expand...
Click to collapse
I feel sorry for your loss. You and his mom have my condolences.. If his mom does not know the passcode then there is only limted help we can offer. I am not saying it can't be done.
It is XDA Policy to not post instructions on unlocking phones with passcodes. So I apologize I can't help any further.
There are threads that detail how to do this. Can't say for sure they are all still there, but I have seen them.
I've seen some that tell how to get around the screen lock passcode/password, and some that detail how to pull all data from a device with a broken screen for backup before sending it for repair.
I too, am very sorry to hear about your loss..... I will keep you in my prayers and hope you may find the strength and closure you need to get through such a difficult tragedy...
Sent from my SGH-T999 using Tapatalk
I have a phone given to me by my mother's friend who's son died in a drowning accident. She wants to get the images off of his phone (internal memory), but the phone is swipe pass locked, and he never enabled debugger mode, nor rooted it.
Is there a way to remove the screen lock? I do have his email and password, but I don't think that's enough, based on what I've tried.
Thanks
gatsby0121 said:
I have a phone given to me by my mother's friend who's son died in a drowning accident. She wants to get the images off of his phone (internal memory), but the phone is swipe pass locked, and he never enabled debugger mode, nor rooted it.
Is there a way to remove the screen lock? I do have his email and password, but I don't think that's enough, based on what I've tried.
Thanks
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Click to collapse
firstly, id like to offer my 100% sincere condolences. I just lost my mom a little over a year and a half ago and one of my favorite aunts just 2 weeks ago. So please believe me when i say im sorry for your loss.
There is a way to do this, but its very much on the outside of what XDA can advise on as it would open pandoras box for thieves.
Your best bet is to call google with the email address and password, inform them of his passing along with showing them where the obit is online and ask for access.
Im not sure what the death clause exactly reads, but you might have to have the executor or executrix of his estate request this. I work in health insurance and we have to abide by HIPAA, but i dont know what crazyness google will make you go thru
good luck man. I had a similar thing trying to get pics off of a mac for a friend who's sister passed away. It was a total b**ch to get done, but i got it done (Linux to the rescue)
Youdoofus said:
firstly, id like to offer my 100% sincere condolences. I just lost my mom a little over a year and a half ago and one of my favorite aunts just 2 weeks ago. So please believe me when i say im sorry for your loss.
There is a way to do this, but its very much on the outside of what XDA can advise on as it would open pandoras box for thieves.
Your best bet is to call google with the email address and password, inform them of his passing along with showing them where the obit is online and ask for access.
Im not sure what the death clause exactly reads, but you might have to have the executor or executrix of his estate request this. I work in health insurance and we have to abide by HIPAA, but i dont know what crazyness google will make you go thru
good luck man. I had a similar thing trying to get pics off of a mac for a friend who's sister passed away. It was a total b**ch to get done, but i got it done (Linux to the rescue)
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Click to collapse
Great, thank you so much for the advice. It's too bad I can't do it myself, but you've saved me a lot of hassle trying to do something I can't. I'll let her know.