[Q] Nexus 7 (2013) - Top Speaker Stopped Working - Nexus 7 (2013) Q&A

Hello Folks,
I've been searching the forum and haven't found anything specific to this. My Nexus 7 Wi-Fi 32GB (2013) had this problem for one day before, then fixed itself for the past couple months. Randomly during a youtube video the other day the top speaker stopped working. It has since stayed mute. The bottom speaker works fine.
I've tried rebooting the bootloader, restarting the device, checking for updates, plugging in headphones and taking them out, etc.
My device is completely stock, running update JSS15R.
Any suggestions, please?
Thanks.

Return it for a new one if you can. If you can't sounds like you need to find an Asus repair center.
>^.^< Sent From Meow HTC One

DowntownJeffBrown said:
Return it for a new one if you can. If you can't sounds like you need to find an Asus repair center.
>^.^< Sent From Meow HTC One
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Click to collapse
Well, damn. There were no warning signs, no buzzing or distortion. Would a factory reset work perhaps?

betterthancrimzon said:
Well, damn. There were no warning signs, no buzzing or distortion. Would a factory reset work perhaps?
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Click to collapse
You could try but this sounds like a hardware issue not software.
>^.^< Sent From Meow HTC One

Fyi OP, I have the same issue with my nexus 7 2nd gen. I first noticed the problem when I received a new case, put it in, and fired up youtube. I suspect it has something to do with the magnet to trigger the screen to come on/off.
---------- Post added at 09:09 PM ---------- Previous post was at 08:49 PM ----------
seatown1two said:
I suspect it has something to do with the magnet to trigger the screen to come on/off.
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Could someone that is a little more knowledgeable chime in and tell me if it is even possible for this to cause the malfunction with the speaker?

I have the same problem.
My 32 GB Nexus 7 2013 does this too randomly. Except I can at times make the top speaker work, and not others. And the top speaker shuts off at random whatever I'm doing doesn't matter. Should I get a replacement?

I've noticed that if I squeeze the tablet even slightly to the left of the headphone jack, the top speaker will turn off. It comes back on if I rotate the tablet a couple of times. I noticed it when I had gotten a new cover, thinking somehow the cover was causing it.
Not exactly the case as the cover just happened to clip on to the left of the jack, causing the slight pressure. Gonna see what Asus has to say.

jlsjimmij said:
I've noticed that if I squeeze the tablet even slightly to the left of the headphone jack, the top speaker will turn off. It comes back on if I rotate the tablet a couple of times. I noticed it when I had gotten a new cover, thinking somehow the cover was causing it.
Not exactly the case as the cover just happened to clip on to the left of the jack, causing the slight pressure. Gonna see what Asus has to say.
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Click to collapse
Hi,
I've the same problem with my Nexus 7 2013 32GB WIFI. Did you send your device to Asus? If yes, what did they say? My device is already out of warranty and so I've to repair it by myself. Which parts has to be replaced?

mrwerner said:
Hi,
I've the same problem with my Nexus 7 2013 32GB WIFI. Did you send your device to Asus? If yes, what did they say? My device is already out of warranty and so I've to repair it by myself. Which parts has to be replaced?
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Click to collapse
The connector on the motherboard does not grip that of the speaker tightly. It doesn't take much for connection to get loose. Which of course shuts off the speaker. Open the back cover and reseat the speaker wire. The speaker itself rarely goes bad. And if the bottom one and the headphone jack still work, you know that the audio circuit still functions.

graphdarnell said:
The connector on the motherboard does not grip that of the speaker tightly. It doesn't take much for connection to get loose. Which of course shuts off the speaker. Open the back cover and reseat the speaker wire. The speaker itself rarely goes bad. And if the bottom one and the headphone jack still work, you know that the audio circuit still functions.
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THX! I'll give it a try and report if it worked.

mrwerner said:
THX! I'll give it a try and report if it worked.
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Click to collapse
I opened the device and unplugged the top speaker and replugged it and closed the device again and now the top speaker works great. Thanks again!

Related

Absolutely no sound

I've tried a hard reset, taking the battery out and still I have no sound from my any of my speakers. Profiles and sounds are set as normal and still no sound. Sounds works for like 2 minutes after I reboot my phone but then it goes dead. Any solutions?
EDIT: Notifications work so it's not a hardware issue, just no sound through Windows Media or other apps and no sound through my earpiece via calls, can't even turn on speakerphone for calls.
Frostmoon said:
I've tried a hard reset, taking the battery out and still I have no sound from my any of my speakers. Profiles and sounds are set as normal and still no sound. Sounds works for like 2 minutes after I reboot my phone but then it goes dead. Any solutions?
EDIT: Notifications work so it's not a hardware issue, just no sound through Windows Media or other apps and no sound through my earpiece via calls, can't even turn on speakerphone for calls.
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Click to collapse
Flash your stock rom and see if that helps
Mr. Clown said:
Flash your stock rom and see if that helps
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Click to collapse
I flashed Ricky's 6.1 and that seems to have taken care of the issue so far, granted it's been three days. That was the weirdest freakin' problem i've had with my HTC Excalibur and i've had it for 4 years.
Good to know that you solved your problem
Okay Problem didn't go away. Sound is muffled like something is covering the speaker. Nothing is covering it on the outside including my fingers. Could something on the inside of the hardware possibly be covering the speaker or a disconnected speaker wire be causing the muffled sound?
Sorry to hear thought you tweaked There is a dismantling guide in the sticky will be worth checking may also be an easy repair if just speaker replacement.
Where would one get a speaker replacement for an Excalibur? I've never seen a part store for cellular devices.
Frostmoon said:
Where would one get a speaker replacement for an Excalibur? I've never seen a part store for cellular devices.
Click to expand...
Click to collapse
Ebay can be an option,
Dismantling + cleaning should work. Remove the speaker off the back cover and get the dust out of the gap between cover and speaker. The housing has no fabric cover at the housing inside and there is plenty of space for dirt to accumulate between speaker and inner side of the cover. The speaker itself if guarded with a fabric on top.
You could also carefully use a vacuum cleaner to suck the dirt off through the grid before go for dismantling...

Speaker phone defaulted on

So still running a froyo based Rom and whenever I make a phone call it always defaults with speaker phone on. Just started doing this a couple days ago. Tried rebooting, cleared cache and still the same. Any suggestions?
Sent from my PC36100 using XDA App
If its caused by the car dock mode I think I found a fix.
I turned my phone off, cleaned out the USB port on my phone and bridged all the connections in the charging port with a piece of aluminum foil then removed the aluminum foil and rebooted it.
It happened after buying a charger from five and below. I'm thinking its caused by poor insulation allowing static charges on pins that aren't supposed to have a charge on them, however, I am not sure what causes it...
Either way, cleaning didn't work but the crumbled up piece of aluminum foil did the trick. Give it a try and let me know if it helps so I can chalk it up to actual fix or random chance.
Action B said:
If its caused by the car dock mode I think I found a fix.
I turned my phone off, cleaned out the USB port on my phone and bridged all the connections in the charging port with a piece of aluminum foil then removed the aluminum foil and rebooted it.
It happened after buying a charger from five and below. I'm thinking its caused by poor insulation allowing static charges on pins that aren't supposed to have a charge on them, however, I am not sure what causes it...
Either way, cleaning didn't work but the crumbled up piece of aluminum foil did the trick. Give it a try and let me know if it helps so I can chalk it up to actual fix or random chance.
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Click to collapse
Well the car panel app starts up when I reboot the phone so I unchecked the automatic start and the app don't open anymore. So I basically just take the foil and shove up in the port then plug the charger in?
Sent from my PC36100 using XDA App
I had the same problem just a few days ago. I took my phone in after having putting it back to stock (Stock Rom and S-ON). They ran the diagnostics and then replaced my phone for $35 under the 1yr warranty. Their first suspicion is water damage but if your water markers are in perfect condition and your phone looks like its in good shape then they might replace it. My 1yr launch day phone looked like the day i got it so they replaced it without any questions. Good Luck!
==My Original Thread about this same issue==
http://forum.xda-developers.com/showthread.php?p=14400365
MattC74 said:
Well the car panel app starts up when I reboot the phone so I unchecked the automatic start and the app don't open anymore. So I basically just take the foil and shove up in the port then plug the charger in?
Sent from my PC36100 using XDA App
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Click to collapse
Ok, let me post very clear instructions on what I did. If your car dock comes on when you turn the phone on , this is the exact same problem I had.
DO THIS AT YOUR OWN RISK, I DO NOT GUARANTEE THIS WILL WORK AND I AM NO RESPONSIBLE IF YOU DAMAGE YOUR PHONE. Below is exactly how my phone was fixed once and for all.
Here are very specific instructions on how I fixed mine:
1. Power off phone
2. Remove battery entirely
3. Get toothpick, CAREFULLY and GENTLY clean all debris in the port, I pulled out a ton of dust.
4. If you have compressed air, use it and clean it out with that as well
5. Take a piece of aluminum foil, crumple it up a bit and carefully stick it in your charging port and bridge all the tiny pins together, BE GENTLE but kinda move it around and make sure all the pins get touched by the aluminum foil at the same time.
6. Remove aluminum foil from charging port and discard.
7. Put battery back into phone
8. Power on and hope your phone doesn't have its speaker on next time you make a call.
Good luck.
Well apparently my phone must be f'd up. Tried the fix posted above a few times with no luck tried 3 different chargers with no luck. So I guess maybe I should unroot and maybe get the 3d. Thanks for the suggestions guys.
Thanks for this post, I was about to post the same thing. Ended up doing the tin foil trick (took some from the hat I wear on my head). No more answering on speaker phone
So the strangest thing happened. Made a call before lunch and phone went straight to speaker as usual..went to lunch and left phone in the car, car was hot when I came back went to make another call and no speaker lol. Plugged in headphones and was able to control volume. And so far made couple more calls and all is good. Seems it took a week for it to work itself out idk.
Its def the charging port causing the issue. Had the same thing happen to mine last week on my Launch Day evo (Hardware 0002).
The link to that thread:
http://forum.xda-developers.com/showthread.php?p=14397719#post14397719
-If you dont feel like reading that thread then ill give the short version.
I tried cleaning it out with electronics cleaner and it didnt help. Heck, i used a bit to much on my last attempt (of 4) and it got under the screen. The phone still worked like a champ but i hated that water look. So i claimed Ins on it and paid the 100 on it.
I should have been smart and had unrooted and taken it to the sprint store and paid 35 for the warranty.
Live n learn.
Sonjiin said:
Its def the charging port causing the issue. Had the same thing happen to mine last week on my Launch Day evo (Hardware 0002).
The link to that thread:
http://forum.xda-developers.com/showthread.php?p=14397719#post14397719
-If you dont feel like reading that thread then ill give the short version.
I tried cleaning it out with electronics cleaner and it didnt help. Heck, i used a bit to much on my last attempt (of 4) and it got under the screen. The phone still worked like a champ but i hated that water look. So i claimed Ins on it and paid the 100 on it.
I should have been smart and had unrooted and taken it to the sprint store and paid 35 for the warranty.
Live n learn.
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Click to collapse
Thanks for the info..I spoke to soon yesterday as the problem returned. So I guess I unroot and get the EVO 3d on the 24th.
Sent from my PC36100 using XDA App
Hard reset worked for me
Sent from my PC36100 using XDA Premium App
had same issue, will try tinfoil trick.
In the mean time i found the app NoDock, loads a kernel module to disable dock entirely--works to stop dock and speakerphone nonsense.
Read more here:
http://forum.xda-developers.com/showpost.php?p=15199350&postcount=18
slackard said:
had same issue, will try tinfoil trick.
In the mean time i found the app NoDock, loads a kernel module to disable dock entirely--works to stop dock and speakerphone nonsense.
Read more here:
http://forum.xda-developers.com/showpost.php?p=15199350&postcount=18
Click to expand...
Click to collapse
I'll second the NoDock. I bought the paid app and it was the only one of a few I found that worked reliably. No issues for me anymore. I'm not bothering with replacing my phone at Sprint as I plan to leave them as soon as Galaxy S2 comes out anyway.
This was a bug caused apparently by Skype for me, in fact almost all the bugs on my EVO 3D are coming from Skype.
No Skype running or logged out, no problem.
onyx00 said:
I'll second the NoDock. I bought the paid app and it was the only one of a few I found that worked reliably.
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Click to collapse
ThanK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!
kaeXo said:
ThanK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!
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That app worked for me, But its caused by a broken charging port, I unrooted my phone and s-on took it sprint showed them the car dock problem and the speaker on straight into calls and they replaced my evo.

htc external speaker issue

i tried searching the forum but couldnt find any info on it.
the external speaker on the htc one x stopped working but if you tap the back casing the speaker works for few hours and then the problem comes back again. i tried flashing a new rom it works for a bit and and then had the same problem again. is there any suggestions what could be done to solve this issue?
Maybe you got a defected HOX ??
chaun1308 said:
Maybe you got a defected HOX ??
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found the fix. it was the contacts that connects the speaker module to the board, may be the contacts( the same type of pins that caused the wifi issue) on my HOX got pressed too much i guess, probably going to solder the pins when i get home as of now have it taped up for the testing
i had the same problem when i openned my HOX, after closing, back button led and speaker didn't work, i disassembled and reassembled again and it works, so watch out if you'll open it!
I see ... Hope you get it fixed then
soldered all four connection, did a test didnt work so i played with the speaker connection a bit and it worked. i guess the speaker had a loose connection or something as of now placed a bit of masking tape and closed the housing. working so far now. i guess the problem is with the chip where speaker is plugged
Had the exact same problem, although it degraded to the point that tapping the grille only brought sound back for a second in the end.
Got HTC to repair it along with the wifi.
Rusty! said:
Had the exact same problem, although it degraded to the point that tapping the grille only brought sound back for a second in the end.
Got HTC to repair it along with the wifi.
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I don't have warranty Canada is nt covered for global warranty. For now I will just leave it like this. If sadly problem came back then I will take it to HTC.

Headphone jack problem

Recently I found that my headphones were cutting out I tired other ones and still the same thing. They cut out every time the inserted jack moves a little. There also seems to be some screen flex in the middle right edge of my screen every time I move the jack around inside the phone. I've contacted Sony and my phone is being sent in for repairs. I don't know if it's my fault of a defect. I'll post again soon give and update on the situation if they'll fix it of I'll have to pay them to fix it.
Patrykinfo27 said:
Recently I found that my headphones were cutting out I tired other ones and still the same thing. They cut out every time the inserted jack moves a little. There also seems to be some screen flex in the middle right edge of my screen every time I move the jack around inside the phone. I've contacted Sony and my phone is being sent in for repairs. I don't know if it's my fault of a defect. I'll post again soon give and update on the situation if they'll fix it of I'll have to pay them to fix it.
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On my xperia the headphone sound cuts out when i twist it in a circular motion in the headphone jack. Its really weird. I hope the problem doesn't get worse for me.
RacecarBMW said:
On my xperia the headphone sound cuts out when i twist it in a circular motion in the headphone jack. Its really weird. I hope the problem doesn't get worse for me.
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Same thing was happening to me but now it got to that point that it cut out every tiny move so I want it fixed I listen to music way too much for it to not be working but at least I can go back to my z2 for now so it's not that bad just hope I won't have to pay
Patrykinfo27 said:
Same thing was happening to me but now it got to that point that it cut out every tiny move so I want it fixed I listen to music way too much for it to not be working but at least I can go back to my z2 for now so it's not that bad just hope I won't have to pay
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Oh crap, have you gotten your Z5p wet in the water? I did that with mine and it usually takes a full day for it to fully dry before the ports start working well again.
RacecarBMW said:
Oh crap, have you gotten your Z5p wet in the water? I did that with mine and it usually takes a full day for it to fully dry before the ports start working well again.
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Click to collapse
No. Even tho i know that the Z5P is water-proof mine never had any contact with water but I took my Z2 with me into the bath lots of time and never had any problem like that.

After screen replacement, intermittent speaker performance.

The strangest thing happened. I had a professional install a brand new screen on my Pixel 2 XL and now most notifications don't come through and it doesn't ring and I only have the earpiece speaker. Music and videos only play through the earpiece speaker I don't get phone rings, email notifications for AquaMail, SMS/MMS the same. If I use a stock notification it comes through.
I am on Dirty Unicorns from July, Magisk, ElementalX.
What are your thoughts? Thanks in advance.
Nobody has any ideas, theories?
Scottay5150 said:
The strangest thing happened. I had a professional install a brand new screen on my Pixel 2 XL and now most notifications don't come through and it doesn't ring and I only have the earpiece speaker. Music and videos only play through the earpiece speaker I don't get phone rings, email notifications for AquaMail, SMS/MMS the same. If I use a stock notification it comes through.
I am on Dirty Unicorns from July, Magisk, ElementalX.
What are your thoughts? Thanks in advance.
Click to expand...
Click to collapse
When they replace the screen, several ribbons have to be unplugged then plugged back in. Maybe something got damaged or disconnected.
The tech says it all looks good.. He owns a 500 employee cell phone repair shop across the country.
Guyinlaca said:
When they replace the screen, several ribbons have to be unplugged then plugged back in. Maybe something got damaged or disconnected.
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Click to collapse
Scottay5150 said:
The tech says it all looks good.. He owns a 500 employee cell phone repair shop across the country.
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Click to collapse
My screen was also replaced on Monday. No issues whatsoever, the screen also seems to be better than the original one with less blue shift.
No matter how many employees this guy has, he did something wrong! But I checked everything before I paid (speakers, cellular connection, GPS). Didn't you?
Scottay5150 said:
The strangest thing happened. I had a professional install a brand new screen on my Pixel 2 XL and now most notifications don't come through and it doesn't ring and I only have the earpiece speaker. Music and videos only play through the earpiece speaker I don't get phone rings, email notifications for AquaMail, SMS/MMS the same. If I use a stock notification it comes through.
I am on Dirty Unicorns from July, Magisk, ElementalX.
What are your thoughts? Thanks in advance.
Click to expand...
Click to collapse
screen replacement of the screen is so easy, i did it last week by myself, and unfortunate the bottom speaker stopped working and the ear one start loud then dim by time until you can't hear anything..
i do some inspection and i find out that i knock out the bottom speaker transistors when i was unplug my old screen... the transistors is so tiny black peace beside the screen flex.
i don't know if this issue can be fixed or i need to change the whole main board !!! but am sure that is the thing happened to you too
i will send the phone for ismash to try to get it fixed so wish me luck
hossamkhalil89 said:
screen replacement of the screen is so easy, i did it last week by myself, and unfortunate the bottom speaker stopped working and the ear one start loud then dim by time until you can't hear anything..
i do some inspection and i find out that i knock out the bottom speaker transistors when i was unplug my old screen... the transistors is so tiny black peace beside the screen flex.
i don't know if this issue can be fixed or i need to change the whole main board !!! but am sure that is the thing happened to you too
i will send the phone for ismash to try to get it fixed so wish me luck
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Click to collapse
This might be the reason for my problem!

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