Absolutely no sound - HTC Excalibur

I've tried a hard reset, taking the battery out and still I have no sound from my any of my speakers. Profiles and sounds are set as normal and still no sound. Sounds works for like 2 minutes after I reboot my phone but then it goes dead. Any solutions?
EDIT: Notifications work so it's not a hardware issue, just no sound through Windows Media or other apps and no sound through my earpiece via calls, can't even turn on speakerphone for calls.

Frostmoon said:
I've tried a hard reset, taking the battery out and still I have no sound from my any of my speakers. Profiles and sounds are set as normal and still no sound. Sounds works for like 2 minutes after I reboot my phone but then it goes dead. Any solutions?
EDIT: Notifications work so it's not a hardware issue, just no sound through Windows Media or other apps and no sound through my earpiece via calls, can't even turn on speakerphone for calls.
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Click to collapse
Flash your stock rom and see if that helps

Mr. Clown said:
Flash your stock rom and see if that helps
Click to expand...
Click to collapse
I flashed Ricky's 6.1 and that seems to have taken care of the issue so far, granted it's been three days. That was the weirdest freakin' problem i've had with my HTC Excalibur and i've had it for 4 years.

Good to know that you solved your problem

Okay Problem didn't go away. Sound is muffled like something is covering the speaker. Nothing is covering it on the outside including my fingers. Could something on the inside of the hardware possibly be covering the speaker or a disconnected speaker wire be causing the muffled sound?

Sorry to hear thought you tweaked There is a dismantling guide in the sticky will be worth checking may also be an easy repair if just speaker replacement.

Where would one get a speaker replacement for an Excalibur? I've never seen a part store for cellular devices.

Frostmoon said:
Where would one get a speaker replacement for an Excalibur? I've never seen a part store for cellular devices.
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Click to collapse
Ebay can be an option,

Dismantling + cleaning should work. Remove the speaker off the back cover and get the dust out of the gap between cover and speaker. The housing has no fabric cover at the housing inside and there is plenty of space for dirt to accumulate between speaker and inner side of the cover. The speaker itself if guarded with a fabric on top.
You could also carefully use a vacuum cleaner to suck the dirt off through the grid before go for dismantling...

Related

Speaker making slight hissing and a click noise

Is anyone getting these slight clicking noise from the speaker whenever the phone is in use, like opening an app for example. I got my phone phone from the launch event (5th in line!! ) and i only noticed when it was really quiet in my room these noises came from the speakers.
To check, open an app and quickly put your ear to the speaker and I hear a hissing noise then a soft click. Always happens when i open an app!
I went back to Phones4U, the guy could tell it was faulty so I got it replaced..now same problem!! (not as loud as before, but still there)
Anyone having the same problem? can anyone check for me? this can't be normal!
saffad said:
Is anyone getting these slight hissing noise from the speaker whenever the phone is in use, like opening an app for example. I got my phone phone from the launch event (5th in line!! ) and i only noticed when it was really quiet in my room these noises came from the speakers.
To check, open an app and quickly put your ear to the speaker and I hear a hissing noise then a soft click. Always happens when i open an app!
I even went back, the guy could tell it was faulty so I got it replaced..now same problem!! (not as loud as before, but still there)
Anyone having the same problem? can anyone check for me? this can't be normal!
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Click to collapse
Yeah I have that problem. It's one of those things that you don't really notice until you know it's there, then you hear it all the time
Someone on another forum posted they had the same, so it might not be an isolated problem.
Isn't that just the touch click?
Try Settings/Sound/Touch sounds.
Personally I rather like it..
TonyHoyle said:
Isn't that just the touch click?
Try Settings/Sound/Touch sounds.
Personally I rather like it..
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Click to collapse
No, I have that turned off.
It happens whenever the speaker is used - when the sound stops there is a quiet hiss, followed by a pop as the speaker switches off.
Try it - hold the speaker right up to your ear, and use the volume rocker to hear the beep. Afterwards there is hiss followed by a pop.
It's not noticeable enough to be an issue (for me) in normal use, but you can hear it if you're in a quiet room.
Shodney said:
No, I have that turned off.
It happens whenever the speaker is used - when the sound stops there is a quiet hiss, followed by a pop as the speaker switches off.
Try it - hold the speaker right up to your ear, and use the volume rocker to hear the beep. Afterwards there is hiss followed by a pop.
It's not noticeable enough to be an issue (for me) in normal use, but you can hear it if you're in a quiet room.
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Click to collapse
I can hear it on my G2x... I'm sure it's not an issue and your just being paranoid because you dropped a whole bunch of cash on a new phone
TonyHoyle said:
Isn't that just the touch click?
Try Settings/Sound/Touch sounds.
Personally I rather like it..
Click to expand...
Click to collapse
The click comes like 3 seconds after you make an input, so it doesn't sound right and it just sounds random (and annoying).
thanks tho!
Edit: Turning off Touch sounds, seems to stop it, whenever im using the phone..but yeah still happens whenever the speaker is in use but that i can live with that!
Shodney said:
No, I have that turned off.
It happens whenever the speaker is used - when the sound stops there is a quiet hiss, followed by a pop as the speaker switches off.
Try it - hold the speaker right up to your ear, and use the volume rocker to hear the beep. Afterwards there is hiss followed by a pop.
It's not noticeable enough to be an issue (for me) in normal use, but you can hear it if you're in a quiet room.
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Click to collapse
Happens with my OG Droid. I only started noticing it one late night when for no reason I had the speaker right up next to my ear.
I don't think it's anything to worry about
KiNG OMaR said:
I can hear it on my G2x... I'm sure it's not an issue and your just being paranoid because you dropped a whole bunch of cash on a new phone
Click to expand...
Click to collapse
Heh, that's certainly got something to do with it
As I say it's not really an issue, and it's not unique to this phone (as you point out). Just one of those annoying niggles - it depends on how sensitive you are to these things
Yes - I have the same problem with my new Galaxy Nexus. In fact, even if it's not a problem for most people, I'd say it is a problem for Samsung because I returned my phone yesterday and got it swapped out. The new one has the same problem, so I assume it's an Android software problem rather than a hardware glitch.
So that's at least two returns caused by this problem. Hope we get a fix at some point!
p.s. Phone is great by the way, even with the annoying click.
Guys
This is hardware problem. And it happens on most of the speakers however its more or less noticeable on some devices.
I have quite good quality monitors (studio speakers) and i can hear something hissing in the back.
Let me put it that way.
Every speaker needs electricity to work. The noise you are hearing is the actual electric current coming through the speakers. The sudden pop and lack of the hiss means that speaker has been turned off. For obvious reasons there is no point for the speaker to work constantly....
Sent from my GT-P7510 using xda premium
I can't hear any click when I plug headphones in, so maybe you're right - the click could be when the amplifier that powers the internal speaker turns off...
However, for some reason I still get a click if the phone is in silent mode. I guess putting it in silent mode doesn't guarantee it keeps the amplifier turned off.
I hope it's just the speakers; the DAC in my HD2 hissed for a few seconds after any sounds even through my headphones. The hissing was always there when there was sound. It was quite depressing. I'm hoping for a good DAC in the Galaxy nexus.
I've got a click (sounds just like a quite speaker pop) from the back cover.
Turn your GN over and push the back cover, on the "Google" logo (below the camera flash). Then quickly release your finger.
Sometime it can happen with only the lightest of touches. If i put my phone down on my chest, the pick it up.
If you look really closely you can see the cover moving just below the camera surround.
Issue has been reported to google.
http://code.google.com/p/android/issues/detail?id=22307
I have this issue on my gnex. Its def a sw problem. I took the back cover off and still have the issue.
slightly different, but also hiss related...
my rezound does the same thing when headphones(or aux to car) are plugged in and nothing is playing. once you start to play something you don't notice it. and its a confirmed issue.
It's a hardware issue guys, depends on the audio chip I believe. Impedance-related.
Here is the other thread with this annoying sound
http://forum.xda-developers.com/showthread.php?p=20087759
Sent from my Galaxy Nexus using Tapatalk
It isn't just on the speaker either. Atleast on my Galaxy Nexus, I can hear it when listening on high end professional in-ear headphones. I can verify that it is almost certainly a signal isolation problem. The activity causes the DAC (the thing that makes a digital signal into an analog signal that speakers and headphones need) to kick on for a few seconds and until it shuts off you can hear the noise coming out of the DAC. It's pretty substantial on mine though, so I'm wondering if I got a bad unit. I'll have to stop by a Verizon Wireless store and plug in to the display unit to see if it is any better. I never noticed this on my Galaxy S (Fascinate).
My unit is also affected, it was made in Vietnam. I checked the Google Code issue tracker link (http://code.google.com/p/android/issues/detail?id=22307) and I can see many people confirming this also. This is definitely not how the speaker should work - I checked another Samsung phone (SGS II) and there's no such "clicks". There's some silent noise but not the click.
I can hear it from the speaker only, not through the headphones.
I think many users are unaware of the issue because it is often only noticeable in a silent environment.
Yes getting same issue. Have tried different ROMS to no avail

vzw galaxy nexus static during call

OK..so here it goes... When I try to make a call all I hear is ridiculous static... This is through the earpiecec, wired headse, BT headset and speakerphone.. This has happened on multiple roms, kernels & radios... What's really weird is that when I use Grove IP it works fine... Ive searched & searched & can't seem to find a solution... I just returned the phone to 100% 4.2 stock (jdq39) & the problem persists... This all leads me to believe its hardware related... I guess my next step is to take it apart... If anyone can point me in the right direction or tell me what I should be looking for when I take it apart it would be GREATLY appreciated!!
I just finished replacing the screen on my GNEX after a bad drop and water damage. Everything worked except for the earpiece and microphone having static during calls. Strangely though, unlike in your case, it's crystal clear on speaker phone and with a head set, in both directions (they can hear me and I can hear them). I have even replaced my earpiece, leading me to believe something on the motherboard is fried.
Thankfully, it's only a backup phone/media player at this point.
cbburtraw said:
I just finished replacing the screen on my GNEX after a bad drop and water damage. Everything worked except for the earpiece and microphone having static during calls. Strangely though, unlike in your case, it's crystal clear on speaker phone and with a head set, in both directions (they can hear me and I can hear them). I have even replaced my earpiece, leading me to believe something on the motherboard is fried.
Thankfully, it's only a backup phone/media player at this point.
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yeah...Im starting to think that maybe my problem is the antenna that recieves signal from verizon... since Voip calls work fine & when I make a call using verizons network I get static through earpiece, speaker & headsets as well... Im trying to do as much research as posible before I go craking the phone open and poking around inside... Im just using it as a media player now like you but I really wanna fix it! Its not a bad phone and dev support is still strong... Thanks for the reply by the way...

Buzzing Speaker

Hi there, I just bought a htc one m8 from t-mobile, and everything is preatty nice, speakers are great with music with some frecuencies it tends to make a buzzing sound.
Basically when im listening to music it is okay most of the times, but when listening to tutorials or commenatires it makes a buzzing (like something loose inside the speaker) sound, but only in the upper speaker.
I tried this test: https://www.youtube.com/watch?v=nklzAUrXSuM and the speaker really shows how bad the buzzing is starting at 500, its really remarkable at 630 and 800.
So i need your help. To anyone who has an m8 (normal, no the harmon kardon), please make the test and tell me if you hear the same buzzing or i have a defective phone, I would really appreciate it.
Thanks.
btw, sorry for my bad english, and greatings from Mexico
Anyone? Please
My speaker started to buzz, then completely blew. Replaced it, worked great, and a month later the same thing happened.
I'm going to replace it again tonight, change roms, then I'll try this test
Visspui said:
My speaker started to buzz, then completely blew. Replaced it, worked great, and a month later the same thing happened.
I'm going to replace it again tonight, change roms, then I'll try this test
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Click to collapse
So?
Happened with me after my display needed to be replaced.
When playing music with deep bad, the speaker made something inside the phone vibrate pretty bad
Now the service people solved it by making it way quieter than the bottom speaker and it sucks
Try this - use small ~10mm/5mm/30mm neodymium magnet, to clean speakers. I do so once per month, because of my job and metal powder that stuck in my phone. HTC put strong magnets to the speakers, so they attract more metal dust than other phones.

Low volume or distorted speaker

Hi.
I'm on the new android 1.4 update with speaker support. When I make a phone call, I either get really low volume on the speaker (have to put my to my ears to listen) or the speaker has decent volume and distorts (like when you play loud music on tiny speakers). I'm wondering for those with the new update if that's normal or there might be an issue with my watch
Thanks
Unfortunately, I think it's an issue with your watch. The speaker is actually pretty loud, you can easily hear the voice from 2 meters away. The sound itself is also pretty clear, of course bass performance is reduced, but the speaker is suitable for phone calls.
foo said:
Unfortunately, I think it's an issue with your watch. The speaker is actually pretty loud, you can easily hear the voice from 2 meters away. The sound itself is also pretty clear, of course bass performance is reduced, but the speaker is suitable for phone calls.
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Click to collapse
Thanks for your reply. Is your watch the same volume all the time if you don't adjust the volume. My watch works fine at times and then for no reason you can barely hear anything and have to put the watch upto your ear. Also do you get any distortion at all on phone calls i.e. squeaky or mumbling voice
shinzomask said:
Thanks for your reply. Is your watch the same volume all the time if you don't adjust the volume. My watch works fine at times and then for no reason you can barely hear anything and have to put the watch upto your ear. Also do you get any distortion at all on phone calls i.e. squeaky or mumbling voice
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Yes, my watch keeps the volume at the same level as long as I do not change it manually. There is also no distortion on phone calls.
Did you get the watch to work??? I have the same exact problem you are having
Andyrrr70 said:
Did you get the watch to work??? I have the same exact problem you are having
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Click to collapse
No afraid not. Have contacted Huawei support today in the UK and they have escalated it to head office and will let me know what happens next. Will update the thread when I hear something back
http://forum.xda-developers.com/zenwatch-2/general/speaker-scratch-call-volume-maximum-t3332476
Zenwatch 2 have the same problem... So i think that the problem it's on android 6.0.1... The volume in call it's very low and if you use in a car, it's difficoult to hear!Also the speaker as you said distorts the sound !!! This , however, does not happen by listening to the music ! if you use google play the sound is higher than the call! but high- volume music have a scratch
Ensure that the speaker port is clear. It can become blocked and the result is distorted sound.
Update
Update, after contacting Huawei support. They sent me a prepaid envelope to ship my watch to a third party repair centre SBE Ltd. I sent it off on Thursday and they received it next day Friday. This morning I received a brand new replacement sealed box. I have tested this one out and there is no issues with it. Sound is clear with no distortion.
Seems I'm having the same problem, hardly use the speaker, don't even play it loud when I do and out of the blue the speaker is distorted. Sigh
I have the same issue now with my replacement Huawei watch. Very annoying. It's completely unpredictable when it distorts as sometimes it's fine and other times its distorted. It sounds like someone trying to speak through their nose. Very distorted.
The only thing I can think of is the place I work at is quite dusty as I do warehouse work so maybe the speaker has dust inside
shinzomask said:
I have the same issue now with my replacement Huawei watch. Very annoying. It's completely unpredictable when it distorts as sometimes it's fine and other times its distorted. It sounds like someone trying to speak through their nose. Very distorted.
The only thing I can think of is the place I work at is quite dusty as I do warehouse work so maybe the speaker has dust inside
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that sucks to hear... spoke to support and after factory resetting I still have distortion... seems im gonna have to request a replacement, hopefully no more problems
..
MuF123 said:
Can anyone get a recording of how does the distortion sounds like? Or maybe comparison "vs phone loudspeaker" or "vs music on watch".
Thank you!
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Click to collapse
I can't get a recording as I've sent the watch back to the service Centre. The distortion when it occurs is so obvious that you can tell it's a defect with the speaker as even half volume is distorted.
It sounds pretty much like this video:
https://youtu.be/fc-JBbeLUBQ
Same issue, did you find a fix?
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
vannicuhh said:
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
Click to expand...
Click to collapse
Post no 7 mentions a similar issue with the Asus zenwatch 2 as what you describe. So check that thread as well. I can't help much as my issue was constant whether it was listening to music or during a phone call.
Also I know if you get water in the speaker opening then the sound will temporarily go quiet but once it's dried then it will return back to normal.
vannicuhh said:
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
Click to expand...
Click to collapse
When You are in a call - incoming - there is options on the call screen swiping up. There is Volume and others (dialer, mute, etc...). Try it!
Same problem here. The sound is so low, almost mute and crunchy. I'll contact to huawei for a replacement.
That normally happens when water has gotten in the speaker. I would wait till it's dried out and check again.
Even though the watch is water resistant there is a sort of chamber after the speaker grille that water will sit in before it's evaporated. It happens to me often when washing my hands.
Hi I know this thread is pretty old and I don't want to hijack this thread but I have a question. I want to buy a smart watch that has a good speaker for music. I've got two choices Huawei Watch and Gear s2 3G. Which one should I buy?

After screen replacement, intermittent speaker performance.

The strangest thing happened. I had a professional install a brand new screen on my Pixel 2 XL and now most notifications don't come through and it doesn't ring and I only have the earpiece speaker. Music and videos only play through the earpiece speaker I don't get phone rings, email notifications for AquaMail, SMS/MMS the same. If I use a stock notification it comes through.
I am on Dirty Unicorns from July, Magisk, ElementalX.
What are your thoughts? Thanks in advance.
Nobody has any ideas, theories?
Scottay5150 said:
The strangest thing happened. I had a professional install a brand new screen on my Pixel 2 XL and now most notifications don't come through and it doesn't ring and I only have the earpiece speaker. Music and videos only play through the earpiece speaker I don't get phone rings, email notifications for AquaMail, SMS/MMS the same. If I use a stock notification it comes through.
I am on Dirty Unicorns from July, Magisk, ElementalX.
What are your thoughts? Thanks in advance.
Click to expand...
Click to collapse
When they replace the screen, several ribbons have to be unplugged then plugged back in. Maybe something got damaged or disconnected.
The tech says it all looks good.. He owns a 500 employee cell phone repair shop across the country.
Guyinlaca said:
When they replace the screen, several ribbons have to be unplugged then plugged back in. Maybe something got damaged or disconnected.
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Click to collapse
Scottay5150 said:
The tech says it all looks good.. He owns a 500 employee cell phone repair shop across the country.
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Click to collapse
My screen was also replaced on Monday. No issues whatsoever, the screen also seems to be better than the original one with less blue shift.
No matter how many employees this guy has, he did something wrong! But I checked everything before I paid (speakers, cellular connection, GPS). Didn't you?
Scottay5150 said:
The strangest thing happened. I had a professional install a brand new screen on my Pixel 2 XL and now most notifications don't come through and it doesn't ring and I only have the earpiece speaker. Music and videos only play through the earpiece speaker I don't get phone rings, email notifications for AquaMail, SMS/MMS the same. If I use a stock notification it comes through.
I am on Dirty Unicorns from July, Magisk, ElementalX.
What are your thoughts? Thanks in advance.
Click to expand...
Click to collapse
screen replacement of the screen is so easy, i did it last week by myself, and unfortunate the bottom speaker stopped working and the ear one start loud then dim by time until you can't hear anything..
i do some inspection and i find out that i knock out the bottom speaker transistors when i was unplug my old screen... the transistors is so tiny black peace beside the screen flex.
i don't know if this issue can be fixed or i need to change the whole main board !!! but am sure that is the thing happened to you too
i will send the phone for ismash to try to get it fixed so wish me luck
hossamkhalil89 said:
screen replacement of the screen is so easy, i did it last week by myself, and unfortunate the bottom speaker stopped working and the ear one start loud then dim by time until you can't hear anything..
i do some inspection and i find out that i knock out the bottom speaker transistors when i was unplug my old screen... the transistors is so tiny black peace beside the screen flex.
i don't know if this issue can be fixed or i need to change the whole main board !!! but am sure that is the thing happened to you too
i will send the phone for ismash to try to get it fixed so wish me luck
Click to expand...
Click to collapse
This might be the reason for my problem!

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