Is anyone getting these slight clicking noise from the speaker whenever the phone is in use, like opening an app for example. I got my phone phone from the launch event (5th in line!! ) and i only noticed when it was really quiet in my room these noises came from the speakers.
To check, open an app and quickly put your ear to the speaker and I hear a hissing noise then a soft click. Always happens when i open an app!
I went back to Phones4U, the guy could tell it was faulty so I got it replaced..now same problem!! (not as loud as before, but still there)
Anyone having the same problem? can anyone check for me? this can't be normal!
saffad said:
Is anyone getting these slight hissing noise from the speaker whenever the phone is in use, like opening an app for example. I got my phone phone from the launch event (5th in line!! ) and i only noticed when it was really quiet in my room these noises came from the speakers.
To check, open an app and quickly put your ear to the speaker and I hear a hissing noise then a soft click. Always happens when i open an app!
I even went back, the guy could tell it was faulty so I got it replaced..now same problem!! (not as loud as before, but still there)
Anyone having the same problem? can anyone check for me? this can't be normal!
Click to expand...
Click to collapse
Yeah I have that problem. It's one of those things that you don't really notice until you know it's there, then you hear it all the time
Someone on another forum posted they had the same, so it might not be an isolated problem.
Isn't that just the touch click?
Try Settings/Sound/Touch sounds.
Personally I rather like it..
TonyHoyle said:
Isn't that just the touch click?
Try Settings/Sound/Touch sounds.
Personally I rather like it..
Click to expand...
Click to collapse
No, I have that turned off.
It happens whenever the speaker is used - when the sound stops there is a quiet hiss, followed by a pop as the speaker switches off.
Try it - hold the speaker right up to your ear, and use the volume rocker to hear the beep. Afterwards there is hiss followed by a pop.
It's not noticeable enough to be an issue (for me) in normal use, but you can hear it if you're in a quiet room.
Shodney said:
No, I have that turned off.
It happens whenever the speaker is used - when the sound stops there is a quiet hiss, followed by a pop as the speaker switches off.
Try it - hold the speaker right up to your ear, and use the volume rocker to hear the beep. Afterwards there is hiss followed by a pop.
It's not noticeable enough to be an issue (for me) in normal use, but you can hear it if you're in a quiet room.
Click to expand...
Click to collapse
I can hear it on my G2x... I'm sure it's not an issue and your just being paranoid because you dropped a whole bunch of cash on a new phone
TonyHoyle said:
Isn't that just the touch click?
Try Settings/Sound/Touch sounds.
Personally I rather like it..
Click to expand...
Click to collapse
The click comes like 3 seconds after you make an input, so it doesn't sound right and it just sounds random (and annoying).
thanks tho!
Edit: Turning off Touch sounds, seems to stop it, whenever im using the phone..but yeah still happens whenever the speaker is in use but that i can live with that!
Shodney said:
No, I have that turned off.
It happens whenever the speaker is used - when the sound stops there is a quiet hiss, followed by a pop as the speaker switches off.
Try it - hold the speaker right up to your ear, and use the volume rocker to hear the beep. Afterwards there is hiss followed by a pop.
It's not noticeable enough to be an issue (for me) in normal use, but you can hear it if you're in a quiet room.
Click to expand...
Click to collapse
Happens with my OG Droid. I only started noticing it one late night when for no reason I had the speaker right up next to my ear.
I don't think it's anything to worry about
KiNG OMaR said:
I can hear it on my G2x... I'm sure it's not an issue and your just being paranoid because you dropped a whole bunch of cash on a new phone
Click to expand...
Click to collapse
Heh, that's certainly got something to do with it
As I say it's not really an issue, and it's not unique to this phone (as you point out). Just one of those annoying niggles - it depends on how sensitive you are to these things
Yes - I have the same problem with my new Galaxy Nexus. In fact, even if it's not a problem for most people, I'd say it is a problem for Samsung because I returned my phone yesterday and got it swapped out. The new one has the same problem, so I assume it's an Android software problem rather than a hardware glitch.
So that's at least two returns caused by this problem. Hope we get a fix at some point!
p.s. Phone is great by the way, even with the annoying click.
Guys
This is hardware problem. And it happens on most of the speakers however its more or less noticeable on some devices.
I have quite good quality monitors (studio speakers) and i can hear something hissing in the back.
Let me put it that way.
Every speaker needs electricity to work. The noise you are hearing is the actual electric current coming through the speakers. The sudden pop and lack of the hiss means that speaker has been turned off. For obvious reasons there is no point for the speaker to work constantly....
Sent from my GT-P7510 using xda premium
I can't hear any click when I plug headphones in, so maybe you're right - the click could be when the amplifier that powers the internal speaker turns off...
However, for some reason I still get a click if the phone is in silent mode. I guess putting it in silent mode doesn't guarantee it keeps the amplifier turned off.
I hope it's just the speakers; the DAC in my HD2 hissed for a few seconds after any sounds even through my headphones. The hissing was always there when there was sound. It was quite depressing. I'm hoping for a good DAC in the Galaxy nexus.
I've got a click (sounds just like a quite speaker pop) from the back cover.
Turn your GN over and push the back cover, on the "Google" logo (below the camera flash). Then quickly release your finger.
Sometime it can happen with only the lightest of touches. If i put my phone down on my chest, the pick it up.
If you look really closely you can see the cover moving just below the camera surround.
Issue has been reported to google.
http://code.google.com/p/android/issues/detail?id=22307
I have this issue on my gnex. Its def a sw problem. I took the back cover off and still have the issue.
slightly different, but also hiss related...
my rezound does the same thing when headphones(or aux to car) are plugged in and nothing is playing. once you start to play something you don't notice it. and its a confirmed issue.
It's a hardware issue guys, depends on the audio chip I believe. Impedance-related.
Here is the other thread with this annoying sound
http://forum.xda-developers.com/showthread.php?p=20087759
Sent from my Galaxy Nexus using Tapatalk
It isn't just on the speaker either. Atleast on my Galaxy Nexus, I can hear it when listening on high end professional in-ear headphones. I can verify that it is almost certainly a signal isolation problem. The activity causes the DAC (the thing that makes a digital signal into an analog signal that speakers and headphones need) to kick on for a few seconds and until it shuts off you can hear the noise coming out of the DAC. It's pretty substantial on mine though, so I'm wondering if I got a bad unit. I'll have to stop by a Verizon Wireless store and plug in to the display unit to see if it is any better. I never noticed this on my Galaxy S (Fascinate).
My unit is also affected, it was made in Vietnam. I checked the Google Code issue tracker link (http://code.google.com/p/android/issues/detail?id=22307) and I can see many people confirming this also. This is definitely not how the speaker should work - I checked another Samsung phone (SGS II) and there's no such "clicks". There's some silent noise but not the click.
I can hear it from the speaker only, not through the headphones.
I think many users are unaware of the issue because it is often only noticeable in a silent environment.
Yes getting same issue. Have tried different ROMS to no avail
Related
i'll do somthing in the UI to make a sound .. like a touch tone.. then in a few seconds i'll hear a pop from the rear speaker
anyone else have this issue?
Anyone having this issue?
basically.. does your rear speaker pop when the amp cuts power to the speaker ?
cant say i have this happening on mine
Exactly have the same problem. I didn't notice the hiss though, but definitely heard the pops. But yes when I listen closely I with my ear to speaker I hear exactly what you described: a hiss ending in a pop.
appelflap said:
Exactly have the same problem. I didn't notice the hiss though, but definitely heard the pops. But yes when I listen closely I with my ear to speaker I hear exactly what you described: a hiss ending in a pop.
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Click to collapse
On my other phone (samsung epic 4g touch), it does the hiss/pop/silence thing too, but the pop is much much quieter that I can only hear it if I put my ear right next to the speaker.
However on this galaxy nexus it is loud enough that I can hear it from 1-3 feet-ish. Its especially noticeable in quiet areas.
I'm considering return it because of this
Pitnefor said:
On my other phone (samsung epic 4g touch), it does the hiss/pop/silence thing too, but the pop is much much quieter that I can only hear it if I put my ear right next to the speaker.
However on this galaxy nexus it is loud enough that I can hear it from 1-3 feet-ish. Its especially noticeable in quiet areas.
I'm considering return it because of this
Click to expand...
Click to collapse
For me it's not a big problem. I notice it but it is not annoying me. I hear it only when I'm concentrating on it. BTW just applied the new update and that didn't fix this issue.
appelflap said:
For me it's not a big problem. I notice it but it is not annoying me. I hear it only when I'm concentrating on it. BTW just applied the new update and that didn't fix this issue.
Click to expand...
Click to collapse
oh good to know... cause I'm actually kinda wondering if this affects all devices or just a few. If it affects mostly all, i wont bother getting a replacement
Pitnefor said:
oh good to know... cause I'm actually kinda wondering if this affects all devices or just a few. If it affects mostly all, i wont bother getting a replacement
Click to expand...
Click to collapse
Yeah, I've got it too - Doesn't fuss me though - only notice at night when i'm using it in bed
minooch said:
Yeah, I've got it too - Doesn't fuss me though - only notice at night when i'm using it in bed
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Click to collapse
wow me too!
it's not so bad i guess
least i know the amp is turning off saving battery
I am having this issue also i have noticed it today i was in a quiete area. Is it an option that you can disable? I am afraid this will drain the battery
Sent from my Galaxy Nexus using XDA App
I'm pretty sure this happens on all devices. I have this on all my phones, navigation units, clock radios...
Me, too, I just checked all electronical devices I have and they all have it. Though, it's so quiet, that I have to get closer to the speaker than I normally ever woult.
Is that different for the GN? Is it louder than "normal"?
Atreus said:
Me, too, I just checked all electronical devices I have and they all have it. Though, it's so quiet, that I have to get closer to the speaker than I normally ever woult.
Is that different for the GN? Is it louder than "normal"?
Click to expand...
Click to collapse
my GN is defiantly louder than normal. I can hear it easily from almost any normal usage distance. It almost sounds exactly like the normal touch sounds so that I get confused and think I clicked on something
pretty sure it's the amp cutting off power to the speaker a few seconds after it makes a noise
Mine does it too. Simplest solution I've found is to turn off touch sounds. That way the speaker doesn't keep turning on and off so often. I would normally turn those sounds off anyway because they are annoying, so it's no biggie for me.
Only time I have noticed a speaker pop is going into recovery
Mine does this too.
Glad its not just mine!
yeah, i thought i was going crazy last night too, but i definitely have the same popping problem
its not very loud , but its there - i heard it when i was in my room cause it was dead silent. Whenever i played any type of sound file, you'd hear the little pop afterwards from the speaker =/
it kinda sucks with touch tones for the dialer cause it happens everytime you push a number
i wonder if google/samsung knows about this and if it can somehow be fixed through a SW patch just like the volume bug haha - cause this LOOKS like a HW issue again
Yes, I certainly also get this, my hearing is very sensitive, so something like this is very noticeable for me.
Even "turn off touch sounds" doesn't seem to stop it.
Bakedbread said:
i wonder if google/samsung knows about this and if it can somehow be fixed through a SW patch just like the volume bug haha - cause this LOOKS like a HW issue again
Click to expand...
Click to collapse
I would guess it's just something as simple as properly muting the output to the speaker before turning it off. This should prevent the voltage spike from affecting the speaker.
Its not unique to the Nexus - it can potentially happen to anything with a speaker that isn't muted before turning off the amp.
I've seen this mentioned on a different site but wanted to get some feedback from XDA folks. Does anyone else have this issue? There's a weird crackling while on calls when the screen is either on or off (speakerphone is fine). I also noticed that when not on a call, if you put it up to your ear and turn on the screen, you can hear a similar sound that goes away when the screen is off. I saw that this problem was also happening with the Nexus 4 at one point but the thread didn't seem to go anywhere, and a similar thread for the G2. I went and exchanged my phone today and this one actually seems worse.
I'm pretty sure I'm not crazy. If it matters, it's a Verizon model.
psycho_asylum said:
I've seen this mentioned on a different site but wanted to get some feedback from XDA folks. Does anyone else have this issue? There's a weird crackling while on calls when the screen is either on or off (speakerphone is fine). I also noticed that when not on a call, if you put it up to your ear and turn on the screen, you can hear a similar sound that goes away when the screen is off. I saw that this problem was also happening with the Nexus 4 at one point but the thread didn't seem to go anywhere, and a similar thread for the G2. I went and exchanged my phone today and this one actually seems worse.
I'm pretty sure I'm not crazy. If it matters, it's a Verizon model.
Click to expand...
Click to collapse
I have International version and I have the same problem. I discovered something that wasn't mentioned before. When you'll take off the back cover the crackling is gone. Please try and give feedback if it is the same with your g3.
Abagnale said:
I have International version and I have the same problem. I discovered something that wasn't mentioned before. When you'll take off the back cover the crackling is gone. Please try and give feedback if it is the same with your g3.
Click to expand...
Click to collapse
Crackling is definitely still there without the back cover. The US variant doesn't have wireless charging, so maybe that part is causing the crackling for you?
edit: I found a couple of threads
http://forum.xda-developers.com/lg-g3/help/poor-call-quality-distortion-noise-t2808530
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
No solution other than to exchange. Let's see what happens when I go back. I will go through all of their phones if I have to.
edit2: Went back to the store after work and they flat out refused to replace it because we couldn't reproduce it in the store. I'm starting to think it only does it when not in a full signal area. Stores have repeaters in them.
I am noticing a slight pop, crackling noise from the phone ear piece as well. I rarely use a phones earpiece...almost always use my Bluetooth(Voyager Legend).
I don't hear any of this when using my bluetooth headset.
It is very minor...imo....though just now, I was talking with a friend via the phone headset....and he said there seemed to be some "white noise every-time I spoke.
Same problem - ear speaker buzz / crackle
LG G3 with AT&T - on any and every call, the ear speaker crackles and buzzes so loudly it is almost hard to understand what the person on the phone is saying. This is my 2nd LG G3 in a week. First one killed the battery in 4 hours with very light use. This one battery is great, but now can't talk on phone. Speakerphone is perfect, Bluetooth in car is perfect, but that ear speaker on the face of the phone at the top is causing a huge problem. Any ideas?
i heard a crackling noise too, during calls, in ear speaker..
i have att version d850
Same here
During phone calls it's almost like the buzz/rattle muffles the voices of the individuals in speaking with. I love the G3 but as a teacher and basketball coach talking on the phone is very important to me.
Zhasty0001 said:
During phone calls it's almost like the buzz/rattle muffles the voices of the individuals in speaking with. I love the G3 but as a teacher and basketball coach talking on the phone is very important to me.
Click to expand...
Click to collapse
I've had this problem with the G2s but not with my G3. Have D851. Which model do you have?
Headphone cables with higher resistance will reduce the problems. This mostly happens when the volume of the phone is not at max. Try using a Fiio (20$) to connect to your phone, put the volume to max and enjoy clear (and even better quality through better amp) music/audio. The will be no more crackling whatsoever. If there should be, buy your Fiio at amazon.com or similar so that you can return it if it shouldn't work. I myself the the same issue and it got resolved by my Fiio. There's also other reports on a Fiio resolving this issue.
I have noticed that the bottom speaker on my Z5 premium is quieter than the top one. I have tried using landscape, the left/top speaker is always louder.
When starting speaker phone, which produces audio out of the bottom speaker, it is louder briefly before returning to a lower volume. I also notice this when starting music after the phone has been quiet for a while. The bottom speaker starts of loud then it sounds as though it fades to a lower level.
A method to reproduce the bug: Enter the service menu by entering *#*#7378423#*#* into the dialer, selecting "Service tests" and then the "Stereo speaker Right" test. You may find that it begins louder then fades quieter soon after the test begins. If not, play the "Earphone" test and then repeat the Stereo speaker Right test, and you should find that it begins louder than before, before fading quieter as soon as the test begins playing
Anyone else?
EDIT: a more foolproof method, start playing music in Google Play Music or your music player of choice, go into the above service menu and play the earphone test. As soon as the earphone test finishes and your music resumes, it'll be clearly louder in both speakers before the bottom/right speaker fades quieter again.
Hopefully sony fix this quickly!
Same here, although voices seem to be central?
Sent from my SM-G925F using Tapatalk
corallus said:
Same here, although voices seem to be central?
Sent from my SM-G925F using Tapatalk
Click to expand...
Click to collapse
Mine is fine this morning! Coming out of both speakers as it should! Weird. Literally just charged it overnight and tried again this morning after my Timely Alarm went off
Now that's weird.
Same
Sent from my E6853 using Tapatalk
We had a post about this when the Z5 came out. I and a few others had the same problem and it rectified itself over night.
Mine has been fine for ages, I've just flashed new generic software for the UK and the problem is back again. I'm hoping it will sort itself out like it did last time. Its definitely software and not hardware related
Under audio settings enable Dynamic Normalizer ,that fixed the issue for me.
LadFromWales85 said:
I have noticed that the bottom speaker on my Z5 premium is quieter than the top one. I have tried using landscape, the left/top speaker is always louder.
When starting speaker phone, which produces audio out of the bottom speaker, it is louder briefly before returning to a lower volume. I also notice this when starting music after the phone has been quiet for a while. The bottom speaker starts of loud then it sounds as though it fades to a lower level.
A method to reproduce the bug: Enter the service menu by entering *#*#7378423#*#* into the dialer, selecting "Service tests" and then the "Stereo speaker Right" test. You may find that it begins louder then fades quieter soon after the test begins. If not, play the "Earphone" test and then repeat the Stereo speaker Right test, and you should find that it begins louder than before, before fading quieter as soon as the test begins playing
Anyone else?
EDIT: a more foolproof method, start playing music in Google Play Music or your music player of choice, go into the above service menu and play the earphone test. As soon as the earphone test finishes and your music resumes, it'll be clearly louder in both speakers before the bottom/right speaker fades quieter again.
Hopefully sony fix this quickly!
Click to expand...
Click to collapse
Sure does, mine is so low I thought the bottom wasn't on. I'm very disappointed with battery, stereo speakers, and heating!
samsmalls said:
Sure does, mine is so low I thought the bottom wasn't on. I'm very disappointed with battery, stereo speakers, and heating!
Click to expand...
Click to collapse
After reading your comment and a few others I am very concerned now about my Z5P, It is being delivered tomorrow and I would have thought that with such a big battery running in 1080p most of the time the battery life should be great. Also heat issues sound concerning aswell as the speaker issue
All phones for me are hopeless this year
RCJ89 said:
After reading your comment and a few others I am very concerned now about my Z5P, It is being delivered tomorrow and I would have thought that with such a big battery running in 1080p most of the time the battery life should be great. Also heat issues sound concerning aswell as the speaker issue
All phones for me are hopeless this year
Click to expand...
Click to collapse
Don't worry, your Z5P will kick ass...the heat issues are probably least of a concern with this phone compared to other 810 phones...and quite honestly, you should WANT the phone to run in 1080p outside of viewing pictures and videos... There is absolutely nothing to be gained by having 4k on all the time...but if that is something you want, it can easily be achieved by changing the DPI...no root or bootloader unlock is required... Being a Nexus 6P owner, I can honestly say the Sony is still better even running 5.1.1
RCJ89 said:
After reading your comment and a few others I am very concerned now about my Z5P, It is being delivered tomorrow and I would have thought that with such a big battery running in 1080p most of the time the battery life should be great. Also heat issues sound concerning aswell as the speaker issue
All phones for me are hopeless this year
Click to expand...
Click to collapse
Yea the battery is a little better today, but still not ideal for its size. On a bright note although it's a heat sink the performance is OUTSTANDING!!! no matter how hot it gets, I haven't noticed any decrease in performance. I also haven't noticed the "over heat" process running in the background yet. This was a common site on my z ultra!
gparmar76 said:
Don't worry, your Z5P will kick ass...the heat issues are probably least of a concern with this phone compared to other 810 phones...and quite honestly, you should WANT the phone to run in 1080p outside of viewing pictures and videos... There is absolutely nothing to be gained by having 4k on all the time...but if that is something you want, it can easily be achieved by changing the DPI...no root or bootloader unlock is required... Being a Nexus 6P owner, I can honestly say the Sony is still better even running 5.1.1
Click to expand...
Click to collapse
Thanks I am not concerned about 4K infact thats not even the reason why I am getting this, I wanted a bigger screen than the z5 and bigger battery. I am glad its 1080p most of the time. that is a good thing infact I wish it was just 1080p.
My concerns are the battery life as if its running 1080p the battery life should be great ith a 3430 mah cell
---------- Post added at 10:31 AM ---------- Previous post was at 10:30 AM ----------
samsmalls said:
Yea the battery is a little better today, but still not ideal for its size. On a bright note although it's a heat sink the performance is OUTSTANDING!!! no matter how hot it gets, I haven't noticed any decrease in performance. I also haven't noticed the "over heat" process running in the background yet. This was a common site on my z ultra!
Click to expand...
Click to collapse
See that still not ideal for its size is concerning tbh.
So I don't have a speaker issue as such but the speakers on this phone are not very loud and tbh, I am tired of this whole stereo speaker stuff I don't buy into it, before anyone mentions that the phone is water proof/resistant. I don't buy it on HTCs or the Nexus 6P either. Imo the bottom mounted single speaker on my GS6 and IP6S sound better, fuller & louder.
miki8856 said:
Under audio settings enable Dynamic Normalizer ,that fixed the issue for me.
Click to expand...
Click to collapse
I know that this is an old thread but that's what the search feature is for.
This fixed my louder top speaker issue and has had the added bonus of increasing the volume of YouTube too. Thank you.
SOLVED!!
I have solved it
First step, empty the media volume bar, then restart your phone
Second step, turn your phone on, and play music with no volume, then increase it gently.
Voila!! Your bottom speaker now has equal volume with top speaker
Problem persisting even after a phone replacement
LadFromWales85 said:
I have noticed that the bottom speaker on my Z5 premium is quieter than the top one. I have tried using landscape, the left/top speaker is always louder.
When starting speaker phone, which produces audio out of the bottom speaker, it is louder briefly before returning to a lower volume. I also notice this when starting music after the phone has been quiet for a while. The bottom speaker starts of loud then it sounds as though it fades to a lower level.
A method to reproduce the bug: Enter the service menu by entering *#*#7378423#*#* into the dialer, selecting "Service tests" and then the "Stereo speaker Right" test. You may find that it begins louder then fades quieter soon after the test begins. If not, play the "Earphone" test and then repeat the Stereo speaker Right test, and you should find that it begins louder than before, before fading quieter as soon as the test begins playing
Anyone else?
EDIT: a more foolproof method, start playing music in Google Play Music or your music player of choice, go into the above service menu and play the earphone test. As soon as the earphone test finishes and your music resumes, it'll be clearly louder in both speakers before the bottom/right speaker fades quieter again.
Hopefully, sony fix this quickly!
Click to expand...
Click to collapse
Does your speaker work fine now? I had mine stopped working and got a replacement from the company. But after 40 days the problem is back again. There is a 7db difference in the loudness of both the speakers. My original phone used to do the same. Loud for a moment but then quite at the end. But gradually the bottom speaker lost all of its sounds and I wasn't able to use the loudspeaker feature while calling and the company swapped it for me, probably with a refurbished model. Respond to me and help me out or I'll be damned after the warranty period expires.
miki8856 said:
Under audio settings enable Dynamic Normalizer ,that fixed the issue for me.
Click to expand...
Click to collapse
this fix my prb too. thanks alot
Hi.
I'm on the new android 1.4 update with speaker support. When I make a phone call, I either get really low volume on the speaker (have to put my to my ears to listen) or the speaker has decent volume and distorts (like when you play loud music on tiny speakers). I'm wondering for those with the new update if that's normal or there might be an issue with my watch
Thanks
Unfortunately, I think it's an issue with your watch. The speaker is actually pretty loud, you can easily hear the voice from 2 meters away. The sound itself is also pretty clear, of course bass performance is reduced, but the speaker is suitable for phone calls.
foo said:
Unfortunately, I think it's an issue with your watch. The speaker is actually pretty loud, you can easily hear the voice from 2 meters away. The sound itself is also pretty clear, of course bass performance is reduced, but the speaker is suitable for phone calls.
Click to expand...
Click to collapse
Thanks for your reply. Is your watch the same volume all the time if you don't adjust the volume. My watch works fine at times and then for no reason you can barely hear anything and have to put the watch upto your ear. Also do you get any distortion at all on phone calls i.e. squeaky or mumbling voice
shinzomask said:
Thanks for your reply. Is your watch the same volume all the time if you don't adjust the volume. My watch works fine at times and then for no reason you can barely hear anything and have to put the watch upto your ear. Also do you get any distortion at all on phone calls i.e. squeaky or mumbling voice
Click to expand...
Click to collapse
Yes, my watch keeps the volume at the same level as long as I do not change it manually. There is also no distortion on phone calls.
Did you get the watch to work??? I have the same exact problem you are having
Andyrrr70 said:
Did you get the watch to work??? I have the same exact problem you are having
Click to expand...
Click to collapse
No afraid not. Have contacted Huawei support today in the UK and they have escalated it to head office and will let me know what happens next. Will update the thread when I hear something back
http://forum.xda-developers.com/zenwatch-2/general/speaker-scratch-call-volume-maximum-t3332476
Zenwatch 2 have the same problem... So i think that the problem it's on android 6.0.1... The volume in call it's very low and if you use in a car, it's difficoult to hear!Also the speaker as you said distorts the sound !!! This , however, does not happen by listening to the music ! if you use google play the sound is higher than the call! but high- volume music have a scratch
Ensure that the speaker port is clear. It can become blocked and the result is distorted sound.
Update
Update, after contacting Huawei support. They sent me a prepaid envelope to ship my watch to a third party repair centre SBE Ltd. I sent it off on Thursday and they received it next day Friday. This morning I received a brand new replacement sealed box. I have tested this one out and there is no issues with it. Sound is clear with no distortion.
Seems I'm having the same problem, hardly use the speaker, don't even play it loud when I do and out of the blue the speaker is distorted. Sigh
I have the same issue now with my replacement Huawei watch. Very annoying. It's completely unpredictable when it distorts as sometimes it's fine and other times its distorted. It sounds like someone trying to speak through their nose. Very distorted.
The only thing I can think of is the place I work at is quite dusty as I do warehouse work so maybe the speaker has dust inside
shinzomask said:
I have the same issue now with my replacement Huawei watch. Very annoying. It's completely unpredictable when it distorts as sometimes it's fine and other times its distorted. It sounds like someone trying to speak through their nose. Very distorted.
The only thing I can think of is the place I work at is quite dusty as I do warehouse work so maybe the speaker has dust inside
Click to expand...
Click to collapse
that sucks to hear... spoke to support and after factory resetting I still have distortion... seems im gonna have to request a replacement, hopefully no more problems
..
MuF123 said:
Can anyone get a recording of how does the distortion sounds like? Or maybe comparison "vs phone loudspeaker" or "vs music on watch".
Thank you!
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I can't get a recording as I've sent the watch back to the service Centre. The distortion when it occurs is so obvious that you can tell it's a defect with the speaker as even half volume is distorted.
It sounds pretty much like this video:
https://youtu.be/fc-JBbeLUBQ
Same issue, did you find a fix?
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
vannicuhh said:
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
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Post no 7 mentions a similar issue with the Asus zenwatch 2 as what you describe. So check that thread as well. I can't help much as my issue was constant whether it was listening to music or during a phone call.
Also I know if you get water in the speaker opening then the sound will temporarily go quiet but once it's dried then it will return back to normal.
vannicuhh said:
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
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When You are in a call - incoming - there is options on the call screen swiping up. There is Volume and others (dialer, mute, etc...). Try it!
Same problem here. The sound is so low, almost mute and crunchy. I'll contact to huawei for a replacement.
That normally happens when water has gotten in the speaker. I would wait till it's dried out and check again.
Even though the watch is water resistant there is a sort of chamber after the speaker grille that water will sit in before it's evaporated. It happens to me often when washing my hands.
Hi I know this thread is pretty old and I don't want to hijack this thread but I have a question. I want to buy a smart watch that has a good speaker for music. I've got two choices Huawei Watch and Gear s2 3G. Which one should I buy?
I noticed this last night when I had brightness set to minimum.
My bottom speaker is emitting an awful, high pitched noise. Sounds exactly like a dog whistle if I put it up to my ear. It happens when the screen is on, goes away immediately when the screen is off. It's mostly the bottom speaker, but I can hear it a bit off the earpiece too.
Someone else please test this, set your brightness to minimum, hold the bottom speaker up to your ear. Then set max brightness and see if it goes away.
Reboot did not fix it. May try a factory reset today.
Heisenberg420 said:
I noticed this last night when I had brightness set to minimum.
My bottom speaker is emitting an awful, high pitched noise. Sounds exactly like a dog whistle if I put it up to my ear. It happens when the screen is on, goes away immediately when the screen is off. It's mostly the bottom speaker, but I can hear it a bit off the earpiece too.
Someone else please test this, set your brightness to minimum, hold the bottom speaker up to your ear. Then set max brightness and see if it goes away.
Reboot did not fix it. May try a factory reset today.
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I can replicate this on my Verizon HTC 10. The high pitched noise isn't loud or anything, but if I'm listening for it I can hear it if I put my ear to it (both bottom and top speakers.) The noise seems to go away when I make a phone call. I really don't consider this to be an issue... it's not noticeable unless I'm specifically trying to listen for it and put my ear up to the speaker, and only when it's at low brightness. /shrug
klarthur said:
I can replicate this on my Verizon HTC 10. The high pitched noise isn't loud or anything, but if I'm listening for it I can hear it if I put my ear to it (both bottom and top speakers.) The noise seems to go away when I make a phone call. I really don't consider this to be an issue... it's not noticeable unless I'm specifically trying to listen for it and put my ear up to the phone, and only when it's at low brightness. /shrug
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Yeah I'm torn on whether or not it's a problem for me. Right now it's driving me literally crazy lol. Whenever I'm in a quiet room, and brightness is below 30%, I hear it faintly, then I hold it up to my ear and it's a high pitched dog whistle making my brain bleed. It's making my ears ring even when not on my phone. I currently obsessing over it lol.
I'd like figure out whether or not this is present on all devices though.
Heisenberg420 said:
Yeah I'm torn on whether or not it's a problem for me. Right now it's driving me literally crazy lol. Whenever I'm in a quiet room, and brightness is below 30%, I hear it faintly, then I hold it up to my ear and it's a high pitched dog whistle making my brain bleed. It's making my ears ring even when not on my phone. I currently obsessing over it lol.
I'd like figure out whether or not this is present on all devices though.
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Understandable. You can count me in the "Yes" column. I believe this has something to do with the LCD though, possibly with the refresh rate or something? Not 100% sure, but if you google search "high pitched noise from speaker when at low brightness" there are quite a few posts about people having this issue with LCD's in particular, even some older Nexus devices. I'm also interested to see if others have this issue, but my guess is all HTC 10's will do this...
Don't have this problem I'd say your units are defective.
Sent from my HTC 10 using XDA-Developers mobile app
george241312 said:
Don't have this problem I'd say your units are defective.
Sent from my HTC 10 using XDA-Developers mobile app
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You have a US unlocked?
Heisenberg420 said:
I noticed this last night when I had brightness set to minimum.
My bottom speaker is emitting an awful, high pitched noise. Sounds exactly like a dog whistle if I put it up to my ear. It happens when the screen is on, goes away immediately when the screen is off. It's mostly the bottom speaker, but I can hear it a bit off the earpiece too.
Someone else please test this, set your brightness to minimum, hold the bottom speaker up to your ear. Then set max brightness and see if it goes away.
Reboot did not fix it. May try a factory reset today.
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Click to collapse
US unlocked and can't reproduce this issue.
Heisenberg420 said:
I noticed this last night when I had brightness set to minimum.
My bottom speaker is emitting an awful, high pitched noise. Sounds exactly like a dog whistle if I put it up to my ear. It happens when the screen is on, goes away immediately when the screen is off. It's mostly the bottom speaker, but I can hear it a bit off the earpiece too.
Someone else please test this, set your brightness to minimum, hold the bottom speaker up to your ear. Then set max brightness and see if it goes away.
Reboot did not fix it. May try a factory reset today.
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Click to collapse
I tried it and can't reproduce the same thing
Sent from my HTC6545LVW using XDA-Developers mobile app
I can't reproduce this on my unlocked US model either or at least I can't hear it. How high pitched are we talking? I can usually easily hear tones up to around 19 kHz.
Edit: So mine does make a quiet tone with the brightness between about 5-10%. I can't hear it unless I hold the bottom speaker right up to my ear so this is a non-issue for me.
It's probably the pwm for the backlight that causes this.
Just to clarify, to me this sound is difficult to hear, not loud at all and it's not a consistent noise when the brightness is low. Make sure the phone is on about 5-15% brightness and hold your ear to the bottom speaker. It's a very high pitched sound. I believe the sound is coming from the LCD, I doubt our units are defective, but it's possible I guess...
Sent from my HTC6545LVW using XDA-Developers mobile app
jaredkzr said:
I can't reproduce this on my unlocked US model either or at least I can't hear it. How high pitched are we talking? I can usually easily hear tones up to around 19 kHz.
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He described it pretty well. It's a squealing, I can hear it holding the phone about 15 inches away, faintly. It's the pitch of the sound that's irritating, very high.
If you guys know what panel (tianma / sharp) your device has, could you post that as well.
Heisenberg420 said:
He described it pretty well. It's a squealing, I can hear it holding the phone about 15 inches away, faintly. It's the pitch of the sound that's irritating, very high.
If you guys know what panel (tianma / sharp) your device has, could you post that as well.
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I have a tianma screen
Sent from my HTC6545LVW using XDA-Developers mobile app
klarthur said:
I have a tianma screen
Sent from my HTC6545LVW using XDA-Developers mobile app
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Same here
Just saw this here: https://plus.google.com/109103813437959718469/posts/iPvCjjqKR2k
Looks like there was an issue with it on the 2015 Pixel too.
Google's Response:
"After having one of our techs look into this, we found that this is the normal operating sound for the screen at that brightness because of the high density of pixels in the screen. However, it is such a high-pitched sound most people can't hear it which is probably why other owners say that theirs don't make that sound either."
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Seems it's such a high frequency that not everyone can hear it... I'll bet it's the exact same situation here.
Well I just summoned another HTC 10. I had ordered two and cancelled one but they shipped it anyway so I refused delivery. Just went to my local FedEx facility and picked it up.
So I'll test that one out shortly.
most people can not hear that frequency... its the same sound older crt tvs emit... i would be able to walk into the living room and know the tv was on before i stepped in....
im betting they all do this... not everyone can hear it....
joewoo said:
most people can not hear that frequency... its the same sound older crt tvs emit... i would be able to walk into the living room and know the tv was on before i stepped in....
im betting they all do this... not everyone can hear it....
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Agree completely... I was always one of those who could hear that frequency on those old CRTs too I'll just live with it, it's not a big inconvenience to me. The only time I'll have my face close enough to hear it will be when making calls, and it doesn't make that sound when calling
joewoo said:
most people can not hear that frequency... its the same sound older crt tvs emit... i would be able to walk into the living room and know the tv was on before i stepped in....
im betting they all do this... not everyone can hear it....
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Well I'm starting to believe your right, it's on all devices.
The new one that I just opened has the same thing.
I'm not sure how people aren't hearing it. All it takes is a quiet room and it's such a piercing ring. I can literally hold it 12 inches from my face, and move it from side to side and hear the sound moving with the phone.
I've noticed a few things that cause it:
- the brightness is below 30%. 30-40 it's unnoticeable but still there if you hold the screen up to your ear. Above 50 it's gone.
- the background of the screen affects the pitch. The darker the background the louder and higher the pitch is.
I can live with it through the day. When I use my phone before going to bed, or just waking up I usually use my phone at 0% brightness. It's extremely noticeable even a good distance from my face at that point.
I hear it as well... HTC 10 gold, sim free - Spain
Heisenberg420 said:
Well I'm starting to believe your right, it's on all devices.
The new one that I just opened has the same thing.
I'm not sure how people aren't hearing it. All it takes is a quiet room and it's such a piercing ring. I can literally hold it 12 inches from my face, and move it from side to side and hear the sound moving with the phone.
I've noticed a few things that cause it:
- the brightness is below 30%. 30-40 it's unnoticeable but still there if you hold the screen up to your ear. Above 50 it's gone.
- the background of the screen affects the pitch. The darker the background the louder and higher the pitch is.
I can live with it through the day. When I use my phone before going to bed, or just waking up I usually use my phone at 0% brightness. It's extremely noticeable even a good distance from my face at that point.
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I don't have any noise from mine. Unlocked variant. But I tested AFTER I took the OTA that dropped today. Maybe it's fixed? I have the tianma screen