Develop Bugs

Strange whistle all the time

Dear,
I have a problem, and I'm not sure if it's possible to fix. I have a X01HT that I flashed many times. From some days ago (I think), it produces a really annoying "whistle" (like a 'piiiiii') that destroyed my ears . I thought that it was a problem of any program, so I try to hard-reset, and also Flash another ROM (even another Radio), but nothing changes. Even after a Hard-reset, the sound never disappear (><) Any idea?
Thanks
César

Is the whistle on in bootloader? In standby?

Have you checked using loud speaker and same noise?
Have you tried muting the volume?what happens?

Koterpillar said:
Is the whistle on in bootloader? In standby?
Click to expand...
Click to collapse
It is all the time the device is ON: since I press the button and it turns ON until It turns OFF, no matter what it's doing: (rebooting, in bootloader after hard reset, with IExplore, etc.).
skr_xd said:
Have you checked using loud speaker and same noise?
Have you tried muting the volume?what happens?
Click to expand...
Click to collapse
Mute the volume is the same; the noise is there.
Also, I notice that I can hear the noise real more stronger when I have the screen in front of me (If I'm looking to the back of the device, I almost can't hear anything).
Sesaru

sesaru said:
I notice that I can hear the noise real more stronger when I have the screen in front of me (If I'm looking to the back of the device, I almost can't hear anything).
Click to expand...
Click to collapse
Then it's just the phone speaker, not the loudspeaker at the back.
I would ask what happens to the noise when you plug in the headphones, but it's a hardware problem anyway, so repair center it is.

We use some Symbol PPT8800 series PocketPC devices (runs PPC2003) and some of our units start making those noises, after heavy use. But generally its shortly before they go pop, I'm afraid to say.
Hope yours is something else.

Koterpillar said:
Then it's just the phone speaker, not the loudspeaker at the back.
I would ask what happens to the noise when you plug in the headphones, but it's a hardware problem anyway, so repair center it is.
Click to expand...
Click to collapse
I plug the headphones, and it's the same.
I also imagine that it's hardware problem (><)

I had the same problem (AT&T Branded 8525) started after I'd had it only 3-4 Months. I'd purchased two and flashed them with same ROM's however, I only had this problem out one. Spoke to AT&T's division of HTC warranty center. End result...it was hardwar problem. They shipped a replacement device @ not cost to me. Problem fixed.

so as far as i can see there is no home made solution for this?

try removing the battery and try and turn on the phone without the battery (it won't go on) for about 10sec this will drain any remaining power in the circuits. Then reinstall the battery and see if that fixes it.
Chris

It sounds like you are having the same problem I have with my 8525. It's probably not your speakers but more your LCD screen.
There have been a lot of complaints about this, with no easy fix other than to send it in and get it repaired/replaced and alot of the times the replacements have the same problem.
I've learned to live with it by turning off the screen when I am on the phone.

backlight inverter..

Black6spdZ said:
backlight inverter..
Click to expand...
Click to collapse
That sounds right...so is there anything that we can do about it without sending it in for "repair"?

Absolutely no sound

I've tried a hard reset, taking the battery out and still I have no sound from my any of my speakers. Profiles and sounds are set as normal and still no sound. Sounds works for like 2 minutes after I reboot my phone but then it goes dead. Any solutions?
EDIT: Notifications work so it's not a hardware issue, just no sound through Windows Media or other apps and no sound through my earpiece via calls, can't even turn on speakerphone for calls.

Frostmoon said:
I've tried a hard reset, taking the battery out and still I have no sound from my any of my speakers. Profiles and sounds are set as normal and still no sound. Sounds works for like 2 minutes after I reboot my phone but then it goes dead. Any solutions?
EDIT: Notifications work so it's not a hardware issue, just no sound through Windows Media or other apps and no sound through my earpiece via calls, can't even turn on speakerphone for calls.
Click to expand...
Click to collapse
Flash your stock rom and see if that helps

Mr. Clown said:
Flash your stock rom and see if that helps
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Click to collapse
I flashed Ricky's 6.1 and that seems to have taken care of the issue so far, granted it's been three days. That was the weirdest freakin' problem i've had with my HTC Excalibur and i've had it for 4 years.

Good to know that you solved your problem

Okay Problem didn't go away. Sound is muffled like something is covering the speaker. Nothing is covering it on the outside including my fingers. Could something on the inside of the hardware possibly be covering the speaker or a disconnected speaker wire be causing the muffled sound?

Sorry to hear thought you tweaked There is a dismantling guide in the sticky will be worth checking may also be an easy repair if just speaker replacement.

Where would one get a speaker replacement for an Excalibur? I've never seen a part store for cellular devices.

Frostmoon said:
Where would one get a speaker replacement for an Excalibur? I've never seen a part store for cellular devices.
Click to expand...
Click to collapse
Ebay can be an option,

Dismantling + cleaning should work. Remove the speaker off the back cover and get the dust out of the gap between cover and speaker. The housing has no fabric cover at the housing inside and there is plenty of space for dirt to accumulate between speaker and inner side of the cover. The speaker itself if guarded with a fabric on top.
You could also carefully use a vacuum cleaner to suck the dirt off through the grid before go for dismantling...

Weird NOISE/crackling during call - DESIRE HD - HELPPP

Hello , i recently bought the Desire HD, and havent been experiencing any problems with it except of one quite annoying.
When im in a call, either outgoing or incoming, the speaker makes a weird crackling noise.
This happens always, and happens on both the phones speaker, and loud speaker (depending on which is selected during call), and headphones(when connected). Ive searched the forum, and some people have been experiencing a sort of problem, but not on the same device.
any help is very much appreciated thank you

I can verify that I'm experiencing the same with my Desire HD.

We discussed this issue already in the german "Android-Hilfe"-Forum. This buzzing, crackling noise seems to affect a small number of desire HD's. Mine was affected too. All the devices have been changed on warranty with no costs for the customer in germany. No matter from which provider they were bought.
Edit: BTW: Wrong Forum, I think. Could an Admin move this thread please?

Thanks for the quick replies guys, appreciate it

Hi All,
My Desire HD has started doing this today too! Really gutted. What has HTC UK support been like this on it? Replacement or repair, and how quick? I dont want to be without a phone long! Is this a widely recognised problem, apart from this thread I dont see much on it. Im wondering if the buzz comes from a loose LED flash cover vibrating caused by the speaker?
Thanks very much

I have the same and I thought it is the proximity sensor opening and closing.
Are you guys sending it back for replacement or are you going to live with it?

i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated

mohamedgam said:
i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated
Click to expand...
Click to collapse
I sent 2 support cases to HTC at the same time. The one was for tjis issue and the other for something else. The other one was answered next day but for that one, not a word. Does this tell you something?

didnt understand you sir.

mohamedgam said:
didnt understand you sir.
Click to expand...
Click to collapse
I say that: I contacted HTC support in regards to this but haven't received a reply. But, I have received replys for other cases. And this doesn't sound good.

i have the same issue

Issue with noise
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.

MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
Whatever you decide, contact HTC so that they know and work on the problem. As I said, I contacted them but never received a reply which means that they are aware and have no solution.

MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
That must be a different issue. I hear that noise via BT headset when I don't even touch the phone. I believe it's due to the sound frequency change during a call and the low quality speaker cannot handle. It's like using a high wattage amplifier on a low quality speaker and expect to hear deep bass sound. I guess you all know the result of such sound.

I'm also experiencing this problem. Sent the phone in and got it back but the problem is still there. They changed the motherboard and the loudspeaker but that obviously didn't fix the problem. So now I probably have to send it back again.

i just hope this problem can be fixed with software..

hi all,
in my case occasionally during call's even whit sound volume low a ear the person talking with " extremely high pitch feedback sound".
It's a very good phone but that problem is starting to annoying me.
i allready send a email to htc portugal and their response was to send the equipment to the repair center
in you opion what should i do? send to repair?
Thanks

Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...

Originally posted by iopy Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...
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Click to collapse
I will try this and post back...
What I'm experiencing, when I'm on hold with my service provider (Vodafone AU) I can hear the normal on hold music then at random intervals just for a half a second or so the music cuts and there's an annoying crackle noise. Sometimes there is no noise for a while then there can all of a sudden there can that crackle noise every few seconds. Like another person has said for me if I change to loudspeaker it still does the crackle noises and turning the volume down doesn't help. I've tried taking my hand off the phone but it still happens. I have noticed a few times the reception bars icon, drop a bar or gain a bar when this noise happens so maybe there's a link?!? By the way I'm running LeeDroid 1.4.1 (wich is based on HTC's 1.72.405.3 ROM). Also I'm running the Jan 17th Radio version: 12.39.60.19U_26.06.04.06_M.

Right. This could well sound daft but try it anyway! Someone on another forum said it worked for him (her?) and it worked for me with a Nokia E71. The speaker was 'crackling' so I did the usual googling. The answer was, for me, to suck really hard on the speaker a couple of times. Basically the diaphragm gets put out of place and the 'sucking' gets it back.
Try it and see! Though it won't fix the 'feedback-type' noises I'd guess but I find most of those are specific to a particular call. Either call back, or get them to call you back, and all is well.
HTH
Dave

Ear Speaker Not Working

Hey,
I recently got my phone back from an RMA and my the phone's ear speaker doesn't work at all. This prevents me from using my phone as a phone unless I use speaker phone which is not ideal in most situations. I really don't want to send the phone away on another RMA for what is probably a small hardware misconfiguration, does anyone know of how to fix this a resource for doing so? I am having no luck on google.
Thanks,
E. Lensherr.

eric_lensherr said:
Hey,
I recently got my phone back from an RMA and my the phone's ear speaker doesn't work at all. This prevents me from using my phone as a phone unless I use speaker phone which is not ideal in most situations. I really don't want to send the phone away on another RMA for what is probably a small hardware misconfiguration, does anyone know of how to fix this a resource for doing so? I am having no luck on google.
Thanks,
E. Lensherr.
Click to expand...
Click to collapse
I had encountered the same problem with my old HTC ONE X. When I searched on net I found that many people like me were there facing this problem. I adopted one suggestion from there and installed a third party app 'SOUNDABOUT'. Now with the help of this third party app sound can be routed via desired channel (Speaker, Head Phone, ear piece or blue tooth devices).
Hope this solves the issue.
Thanks.

eric_lensherr said:
Hey,
I recently got my phone back from an RMA and my the phone's ear speaker doesn't work at all. This prevents me from using my phone as a phone unless I use speaker phone which is not ideal in most situations. I really don't want to send the phone away on another RMA for what is probably a small hardware misconfiguration, does anyone know of how to fix this a resource for doing so? I am having no luck on google.
Thanks,
E. Lensherr.
Click to expand...
Click to collapse
im having issues as of today with my ear piece as well. no sound. i can use BT or headset but no sound from the earpiece. i have no clue what happened. any fix?

Calico_NC said:
im having issues as of today with my ear piece as well. no sound. i can use BT or headset but no sound from the earpiece. i have no clue what happened. any fix?
Click to expand...
Click to collapse
Sent my phone in for an RMA (Repair) last week, still waiting on getting it back.

I opened mine up today to replace a cracked screen and kind of looked where the earpiece speaker is behind the mounting frame and kind of push the contacts out a little. Im thinking maybe it wasn't making a good connection. But nonetheless it works now. I dont know if it was because of that or just my luck at taking it apart and putting it back together.

Vibration issue

Today the phone was sitting on my nightstand when I got a phone call. The phone was on vibration, and vibrated for a while normally, then, as if something inside got loose, made a very weird noise when vibrating. Since then, the vibration strength has been extremely weak, and if I shake the phone, I can hear something rattling. Should I start thinking about getting an RMA for this phone?
Also, I bought the phone used online. Does Google provide support/RMA in that case?

sound like the vibration motor has broken, as you brought the phone used you may not be able to get fixed under warranty. But it is worth a try, juts try blagging it with the google rep to get an RMA.

ttminh1997 said:
Today the phone was sitting on my nightstand when I got a phone call. The phone was on vibration, and vibrated for a while normally, then, as if something inside got loose, made a very weird noise when vibrating. Since then, the vibration strength has been extremely weak, and if I shake the phone, I can hear something rattling. Should I start thinking about getting an RMA for this phone?
Also, I bought the phone used online. Does Google provide support/RMA in that case?
Click to expand...
Click to collapse
Are you sure that you have the Pixel and not some cheap Chinese knock-off?

nabbed said:
Are you sure that you have the Pixel and not some cheap Chinese knock-off?
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Click to collapse
Yes lol. The phone was running flawlessly since November, and I amrunning PN and franco kernel on the phone, so most likely it's not a knock off. The vibration issue just happened today.

Sorry, I didn't know.

My first pixel device suffered from the same problem the vibration motor sounded like it was on its last legs suddenly and made a rattle sound too, had to get a replacement and my second pixel has been flawless.