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I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?
bump.
I realize I'm posting a probable hardware issue to a primarily software forum. I wasn't sure where else to go. If anyone can suggest a different forum that I could post the question at, that would be equally appreciated.
tia
i have same problem please help
take it to service - HW fault .. or if you wish to open device I can tell you what the test points are
I agree with JSP_M
You didn't have this problem before you opened your device. You have the problem now, since you have opened your device, so that obviously means that something went wrong when you opened it.
The audio output is one line. It diverts the signal to the earpiece or the speaker. These diversions are controlled by your registry, since you have reflashed your phone, the registry will have been cleared, so that is not the problem. Plus, you claimed you hear sound in the earpiece at the same time you hear sound in the speaker, so open up your device.
Trace out the lines from the speaker and the lines from the earpiece, if you feel froggy. Then, see if anywhere that shouldn't be touching is, or if something looks brown or discolored. This indicates a short circuit. I can safely tell you though, that something is touching somewhere that is not supposed to be. Listen to JSP_M, he sounds like he has some other points of interest for you test, once you get you phone opened up.
Hope this helps. Later.
jsp_m said:
take it to service - HW fault .. or if you wish to open device I can tell you what the test points are
Click to expand...
Click to collapse
Try to call the customer service line from Tmobile and tell them your phone is defective and they should send you a new one.
The loud speaker is harnessed in the back housing of the phone and the ear speaker is harnessed in the faceplate above the LCD. The pads that they connect to aren't even close to each other and are on opposite sides of the mobo. I have repaired a lot of Dash phones and I have yet to come accross this problem. Try cleaning the pads they connect to and make sure the contacts are making a good connection. Or, if you can live without speaker phone then just remove the speaker from the housing all together.
I'm having the same problem on my Wing (Herald). But I never took it apart. In addition Activesync will no longer work. It never connects but my computer makes the 'ding' and the PPC screen lights up when I connect it so it can't be a bad usb port. It seems like a software problem to me, since it recognizes being plugged in, just not the connection.
What are the registry keys that route the audio?
how can i edit register keys
and i get new ear speaker still same problem
thank you
Send it to customer service
I once had that problem.... I sent it to customer service, and i got a new phone in 3 days. You have to pay for shipping though.
Heeeelppppp
guys i'm having the same problem with speakerphone... it's always on... i can't fix it, no even with the link that says to mess with the usb tab, or by conecting the mini usb cable... is there any type of software out there for me??? what can i do?? i bought my excalibur on ebay so i cant' return it... please someone help me!!!!!!!!!!!
bnut said:
I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?
Click to expand...
Click to collapse
This issue has already been resolved, I myself had the same problem.
http://www.htcwiki.com/thread/140917...n+all+the+time.
This thread helped me out... I just plugged in my mini USB cable and it works again... There are some other fixes there also, good luck!
http://www.htcwiki.com/thread/140917...n+all+the+time.
Check out that thread and let me know if it helps.
Hello , i recently bought the Desire HD, and havent been experiencing any problems with it except of one quite annoying.
When im in a call, either outgoing or incoming, the speaker makes a weird crackling noise.
This happens always, and happens on both the phones speaker, and loud speaker (depending on which is selected during call), and headphones(when connected). Ive searched the forum, and some people have been experiencing a sort of problem, but not on the same device.
any help is very much appreciated thank you
I can verify that I'm experiencing the same with my Desire HD.
We discussed this issue already in the german "Android-Hilfe"-Forum. This buzzing, crackling noise seems to affect a small number of desire HD's. Mine was affected too. All the devices have been changed on warranty with no costs for the customer in germany. No matter from which provider they were bought.
Edit: BTW: Wrong Forum, I think. Could an Admin move this thread please?
Thanks for the quick replies guys, appreciate it
Hi All,
My Desire HD has started doing this today too! Really gutted. What has HTC UK support been like this on it? Replacement or repair, and how quick? I dont want to be without a phone long! Is this a widely recognised problem, apart from this thread I dont see much on it. Im wondering if the buzz comes from a loose LED flash cover vibrating caused by the speaker?
Thanks very much
I have the same and I thought it is the proximity sensor opening and closing.
Are you guys sending it back for replacement or are you going to live with it?
i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated
mohamedgam said:
i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated
Click to expand...
Click to collapse
I sent 2 support cases to HTC at the same time. The one was for tjis issue and the other for something else. The other one was answered next day but for that one, not a word. Does this tell you something?
didnt understand you sir.
mohamedgam said:
didnt understand you sir.
Click to expand...
Click to collapse
I say that: I contacted HTC support in regards to this but haven't received a reply. But, I have received replys for other cases. And this doesn't sound good.
i have the same issue
Issue with noise
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
Whatever you decide, contact HTC so that they know and work on the problem. As I said, I contacted them but never received a reply which means that they are aware and have no solution.
MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
That must be a different issue. I hear that noise via BT headset when I don't even touch the phone. I believe it's due to the sound frequency change during a call and the low quality speaker cannot handle. It's like using a high wattage amplifier on a low quality speaker and expect to hear deep bass sound. I guess you all know the result of such sound.
I'm also experiencing this problem. Sent the phone in and got it back but the problem is still there. They changed the motherboard and the loudspeaker but that obviously didn't fix the problem. So now I probably have to send it back again.
i just hope this problem can be fixed with software..
hi all,
in my case occasionally during call's even whit sound volume low a ear the person talking with " extremely high pitch feedback sound".
It's a very good phone but that problem is starting to annoying me.
i allready send a email to htc portugal and their response was to send the equipment to the repair center
in you opion what should i do? send to repair?
Thanks
Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...
Originally posted by iopy Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...
Click to expand...
Click to collapse
I will try this and post back...
What I'm experiencing, when I'm on hold with my service provider (Vodafone AU) I can hear the normal on hold music then at random intervals just for a half a second or so the music cuts and there's an annoying crackle noise. Sometimes there is no noise for a while then there can all of a sudden there can that crackle noise every few seconds. Like another person has said for me if I change to loudspeaker it still does the crackle noises and turning the volume down doesn't help. I've tried taking my hand off the phone but it still happens. I have noticed a few times the reception bars icon, drop a bar or gain a bar when this noise happens so maybe there's a link?!? By the way I'm running LeeDroid 1.4.1 (wich is based on HTC's 1.72.405.3 ROM). Also I'm running the Jan 17th Radio version: 12.39.60.19U_26.06.04.06_M.
Right. This could well sound daft but try it anyway! Someone on another forum said it worked for him (her?) and it worked for me with a Nokia E71. The speaker was 'crackling' so I did the usual googling. The answer was, for me, to suck really hard on the speaker a couple of times. Basically the diaphragm gets put out of place and the 'sucking' gets it back.
Try it and see! Though it won't fix the 'feedback-type' noises I'd guess but I find most of those are specific to a particular call. Either call back, or get them to call you back, and all is well.
HTH
Dave
Yesterday I retired an original MyTouch 3G and picked up a T-Mobile SGH-T989. I've placed 3 long phone calls with different people and have a difficult time hearing them. The volume is good, but their voice is slightly muddled? clipped? reverbed? On every call, I can also detect a very faint electrical noise, sounds kind of like coil whine from a power supply. Frankly, compared to the HTC MyTouch (dream), it sounds terrible and find myself asking the other person "what's that" a lot.
I live north of Boston and can only get Edge inside my house. The phone is stock for now, wifi is connected to my router, gps is on, bluetooth is off.
I will go out soon where it is 4G, turn off wifi, and make a call to see if there is any difference. I suspect it will be the same. This may be a deal breaker for me which is a shame, because I love this monster phone so far (except for the lack of a notification LED).
Anyone else make out the electrical noise during calls?
This is not normal! Mine is clear on both ends.
The noise is faint but can be heard through the ear speaker only during calls. Sounds like some kind of EMI. Just tried talking on 4G with no WIFI. No difference.
Hit or miss for me. Some calls to the same number/person are crystal clear, and then the next one is a bit muffled. Overall it's good, but I never had the issue with my Nexus One.
I had this issue on my first device, was getting a low buzzing noise everytime the other person spoke. Went back to store the next day and showed them. They replaced my phone with another and now it is clear on this device. Remove the SIM card and re insert it securely and if you still have it, get it exchanged.
Thanks. I reset the sim card. Still sounds bad. Will exchange it tomorrow. Hope what I am hearing is not typical for this model.
Hm well I reset the sim too, and also pulled the battery for a bit, and the calls that were a bit muffled are now clear. Don't know if that fixed it, or it is just the line.
I exchanged the phone tonight and the replacement also has a faint but annoying buzzing noise that can be heard through the ear speaker during calls. Both phones were made in the last week of September 2011. The stripes and blobs issue is clearly more pronounced in the replacement phone and the rear camera (under identical conditions) appears to be more grainy than the first one.
Does anyone else hear a real faint high pitched buzz during a call? Try talking to someone in a completely silent room.
Might be my ears are sensitive to high pitched electrical noises. Some CRT TV's, PSU's, and LCD displays drive me nuts. I am going to exchange it again.
I am getting this issue too. I only hear the electromagnetic interference when I am not in 4g or wifi calling. I don't hear it when I am on my bluetooth or when I am using the speaker phone. I sent my original phone back last week. When I got it, I turned it on to find out the noise was still there. I called tmobile and I suggested the sim card, so she sent me off to a store to get a new sim card. Well at the store there is 4g so I didn't hear the buzzing. At home and work I have GPRS and Edge respectively, they both have the buzzing noise. So they sent me out a new phone that I just received about an hour ago and I still hear it. Would a new ROM be able to fix something like this or should I just keep sending these phones back until I get one that works?
I just warranty exchanged my GS2 for the same type of audio issues. I also had an echo so every time I spoke into the phone I could hear myself on a delay. Very annoying!
So I confirmed I had the Wifi connector issue via the squeeze test and repaired the phone myself (I have a bit of experience with this sort of thing, but only as a hobby). The fix went great for the wifi - now reading a perfect signal! (So thanks to everyone in that thread).
Only problem is now my loudspeaker has gone a bit funny - when at about about 50% volume it sounds like the signal being put through is too "loud" for the speaker and is a bit fuzzy (forgive my lack of knowledge of terminology lol).
Currently also running IceCold AOKP ROM and I'm 99.9% sure the issue didn't exist before pulling the phone apart.
Only other thing of note is the issue is only when playing anything through the speaker only (phone calls and music) and does not affect the top speaker or headphones or bluetooth.
Anyone have any idea what I may have broke / disconnected / need to replace as a result of my repair?
I don't know, but my first guess would be that you broke the speaker.
Sent from my HTC One X using xda app-developers app
Hey XDA,
I absolutely love my G4. Recently, my phone started acting up. Sometimes, when I receive a call, the volume gets muffled/muted. Speaker phone works, but not the in-ear volume.
I fix this by restarting my phone, but I have no idea why this happens. Any fixes?
Info: Verizon, Rooted and received my G4 sometime late June
It could be the protection set in place that knocks the volume down a few notches to protect your hearing.
If you go into your home screen and press the volume up button it should go back to normal (max). Assuming by in-ear you mean by headphones.
If it's the speaker piece that you put your ear too, idk
spartan268 said:
It could be the protection set in place that knocks the volume down a few notches to protect your hearing.
If you go into your home screen and press the volume up button it should go back to normal (max). Assuming by in-ear you mean by headphones.
If it's the speaker piece that you put your ear too, idk
Click to expand...
Click to collapse
I meant the speaker piece that I put my ear to. Should I call LG about this? Warranty it? Should I unroot it before I do?
I have seen this, on my 2nd (Verizon) G4, running software 610B.
I had a call on my car's Bluetooth. I took it off BT, so the other party could hear better. But all I got was silence out of the phone's little speaker for your ear (as you called it, the in-ear volume). Put the call back to BT, and it was fine. Back to the phone, and I just heard a bit of garbled stuff. Went back to BT, and it was fine again. I assumed it didn't like transferring a call back to the phone for some reason.
Then a few days later I took a call, with no BT involved, and I could not hear the other party. Then I tried checking my voice mail, using Verizon's Visual Voice Mail, and I couldn't hear that either, unless I turned on the speakerphone, in which case it was fine. I tried placing a call, same result. No audio (or just some intermittent garbled audio) when using the phone's little speaker for your ear, but it would be fine when I'd turn on the speakerphone during that same call.
It was not cell-signal-quality related. Visual Voice Mail has already been downloaded to the phone, and that didn't play through the little speaker either.
I rebooted, and it was fine. But I didn't really trust it after that. It's supposed to be a PHONE, after all. The fact that a reboot made it work again implied it was somehow software-related, but that's still not an acceptable issue for a phone, IMO. This was a stock, non-rooted phone, on 610B.
I exchanged it, and the replacement has been good. So I did not determine a root cause, but you're not alone in seeing this issue.
Edit for the post you made while I was typing: Given that you're outside your carrier's return period, I'd talk to LG about warranty. I'd probably un-root it before sending it in, just to avoid muddying the waters with whether rooting caused it. That's based on my experience, seeing this stock, without rooting, implying it was some sort of issue with the phone itself.
RedOCtobyr said:
I have seen this, on my 2nd (Verizon) G4, running software 610B.
I had a call on my car's Bluetooth. I took it off BT, so the other party could hear better. But all I got was silence out of the phone's little speaker for your ear (as you called it, the in-ear volume). Put the call back to BT, and it was fine. Back to the phone, and I just heard a bit of garbled stuff. Went back to BT, and it was fine again. I assumed it didn't like transferring a call back to the phone for some reason.
Then a few days later I took a call, with no BT involved, and I could not hear the other party. Then I tried checking my voice mail, using Verizon's Visual Voice Mail, and I couldn't hear that either, unless I turned on the speakerphone, in which case it was fine. I tried placing a call, same result. No audio (or just some intermittent garbled audio) when using the phone's little speaker for your ear, but it would be fine when I'd turn on the speakerphone during that same call.
It was not cell-signal-quality related. Visual Voice Mail has already been downloaded to the phone, and that didn't play through the little speaker either.
I rebooted, and it was fine. But I didn't really trust it after that. It's supposed to be a PHONE, after all. The fact that a reboot made it work again implied it was somehow software-related, but that's still not an acceptable issue for a phone, IMO. This was a stock, non-rooted phone, on 610B.
I exchanged it, and the replacement has been good. So I did not determine a root cause, but you're not alone in seeing this issue.
Edit for the post you made while I was typing: Given that you're outside your carrier's return period, I'd talk to LG about warranty. I'd probably un-root it before sending it in, just to avoid muddying the waters with whether rooting caused it. That's based on my experience, seeing this stock, without rooting, implying it was some sort of issue with the phone itself.
Click to expand...
Click to collapse
This is the perfect answer. THANK YOU. It's people like you, why I continue to come back to XDA. Does rooting void the warranty? If so, how should I unroot?
LG has said that unlocking the bootloader voids your warranty. I don't recall mention of whether rooting voids your warranty.
Someone I was talking to at Verizon said that rooting voids your warranty, but that wasn't really an official statement, I don't think. And it's possible that he was really referring to unlocking the bootloader, I don't know. But I'd prefer to not be rooted when bringing/sending it in for service or help.
I haven't rooted, so I can't tell you the best way to undo it. From what I've gathered, you flash a stock system image of your software version, similarly to how you flashed the rooted image. But I do not know the details, sorry. I'd look in the Low Effort Root thread, assuming that's the method you used.