Hey XDA,
I absolutely love my G4. Recently, my phone started acting up. Sometimes, when I receive a call, the volume gets muffled/muted. Speaker phone works, but not the in-ear volume.
I fix this by restarting my phone, but I have no idea why this happens. Any fixes?
Info: Verizon, Rooted and received my G4 sometime late June
It could be the protection set in place that knocks the volume down a few notches to protect your hearing.
If you go into your home screen and press the volume up button it should go back to normal (max). Assuming by in-ear you mean by headphones.
If it's the speaker piece that you put your ear too, idk
spartan268 said:
It could be the protection set in place that knocks the volume down a few notches to protect your hearing.
If you go into your home screen and press the volume up button it should go back to normal (max). Assuming by in-ear you mean by headphones.
If it's the speaker piece that you put your ear too, idk
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Click to collapse
I meant the speaker piece that I put my ear to. Should I call LG about this? Warranty it? Should I unroot it before I do?
I have seen this, on my 2nd (Verizon) G4, running software 610B.
I had a call on my car's Bluetooth. I took it off BT, so the other party could hear better. But all I got was silence out of the phone's little speaker for your ear (as you called it, the in-ear volume). Put the call back to BT, and it was fine. Back to the phone, and I just heard a bit of garbled stuff. Went back to BT, and it was fine again. I assumed it didn't like transferring a call back to the phone for some reason.
Then a few days later I took a call, with no BT involved, and I could not hear the other party. Then I tried checking my voice mail, using Verizon's Visual Voice Mail, and I couldn't hear that either, unless I turned on the speakerphone, in which case it was fine. I tried placing a call, same result. No audio (or just some intermittent garbled audio) when using the phone's little speaker for your ear, but it would be fine when I'd turn on the speakerphone during that same call.
It was not cell-signal-quality related. Visual Voice Mail has already been downloaded to the phone, and that didn't play through the little speaker either.
I rebooted, and it was fine. But I didn't really trust it after that. It's supposed to be a PHONE, after all. The fact that a reboot made it work again implied it was somehow software-related, but that's still not an acceptable issue for a phone, IMO. This was a stock, non-rooted phone, on 610B.
I exchanged it, and the replacement has been good. So I did not determine a root cause, but you're not alone in seeing this issue.
Edit for the post you made while I was typing: Given that you're outside your carrier's return period, I'd talk to LG about warranty. I'd probably un-root it before sending it in, just to avoid muddying the waters with whether rooting caused it. That's based on my experience, seeing this stock, without rooting, implying it was some sort of issue with the phone itself.
RedOCtobyr said:
I have seen this, on my 2nd (Verizon) G4, running software 610B.
I had a call on my car's Bluetooth. I took it off BT, so the other party could hear better. But all I got was silence out of the phone's little speaker for your ear (as you called it, the in-ear volume). Put the call back to BT, and it was fine. Back to the phone, and I just heard a bit of garbled stuff. Went back to BT, and it was fine again. I assumed it didn't like transferring a call back to the phone for some reason.
Then a few days later I took a call, with no BT involved, and I could not hear the other party. Then I tried checking my voice mail, using Verizon's Visual Voice Mail, and I couldn't hear that either, unless I turned on the speakerphone, in which case it was fine. I tried placing a call, same result. No audio (or just some intermittent garbled audio) when using the phone's little speaker for your ear, but it would be fine when I'd turn on the speakerphone during that same call.
It was not cell-signal-quality related. Visual Voice Mail has already been downloaded to the phone, and that didn't play through the little speaker either.
I rebooted, and it was fine. But I didn't really trust it after that. It's supposed to be a PHONE, after all. The fact that a reboot made it work again implied it was somehow software-related, but that's still not an acceptable issue for a phone, IMO. This was a stock, non-rooted phone, on 610B.
I exchanged it, and the replacement has been good. So I did not determine a root cause, but you're not alone in seeing this issue.
Edit for the post you made while I was typing: Given that you're outside your carrier's return period, I'd talk to LG about warranty. I'd probably un-root it before sending it in, just to avoid muddying the waters with whether rooting caused it. That's based on my experience, seeing this stock, without rooting, implying it was some sort of issue with the phone itself.
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Click to collapse
This is the perfect answer. THANK YOU. It's people like you, why I continue to come back to XDA. Does rooting void the warranty? If so, how should I unroot?
LG has said that unlocking the bootloader voids your warranty. I don't recall mention of whether rooting voids your warranty.
Someone I was talking to at Verizon said that rooting voids your warranty, but that wasn't really an official statement, I don't think. And it's possible that he was really referring to unlocking the bootloader, I don't know. But I'd prefer to not be rooted when bringing/sending it in for service or help.
I haven't rooted, so I can't tell you the best way to undo it. From what I've gathered, you flash a stock system image of your software version, similarly to how you flashed the rooted image. But I do not know the details, sorry. I'd look in the Low Effort Root thread, assuming that's the method you used.
Related
A few weeks ago, I noticed a metallic sound while making a phone call, that not only made it difficult to hear what the person on the other end said, but it was also pretty painful to listen when they talked. Earlier the same day, I had received a phone call with no issues. Nothing special had happened to the phone during the day that I know of that should have led to this.
Over the following few weeks, call quality have varied a lot. In the beginning, this problem never occured when I was on the receiving end of the call - only when I was the one who made the call. My calls consistently had this problem, however. Then after a few days, I would start to get the metallic sound when I received calls as well, but not right away. Now I get it pretty much all the time, no matter who made the call, and I'm having to resort to earphones to be able to have a proper phone call.
Does anyone have any idea what could be wrong?
have you flashed a new sense 3.0 rom and not flashed the corresponding radio
bc if you didn't flash the radio designed for that rom base you would get metallic or tinny sounds and they dont seem as magnified when using a bluetooth headset or ear buds
If you have rooted your phone and installed a new ROM, try flasing a radio and RIL suggested..http://forum.xda-developers.com/showthread.php?t=877295
But if it is stock...better take it to the service center
It's the stock ROM, haven't even rooted it yet (figured it would be a bad idea to do it before I got the problem fixed). Problem is that I won the phone, and I have no idea where it was bought, so I'd probably end up having to pay for getting it fixed, which I'd rather not But if no one has any idea what could be wrong (when it's stock), I guess I don't have much of a choice..
Yesterday I retired an original MyTouch 3G and picked up a T-Mobile SGH-T989. I've placed 3 long phone calls with different people and have a difficult time hearing them. The volume is good, but their voice is slightly muddled? clipped? reverbed? On every call, I can also detect a very faint electrical noise, sounds kind of like coil whine from a power supply. Frankly, compared to the HTC MyTouch (dream), it sounds terrible and find myself asking the other person "what's that" a lot.
I live north of Boston and can only get Edge inside my house. The phone is stock for now, wifi is connected to my router, gps is on, bluetooth is off.
I will go out soon where it is 4G, turn off wifi, and make a call to see if there is any difference. I suspect it will be the same. This may be a deal breaker for me which is a shame, because I love this monster phone so far (except for the lack of a notification LED).
Anyone else make out the electrical noise during calls?
This is not normal! Mine is clear on both ends.
The noise is faint but can be heard through the ear speaker only during calls. Sounds like some kind of EMI. Just tried talking on 4G with no WIFI. No difference.
Hit or miss for me. Some calls to the same number/person are crystal clear, and then the next one is a bit muffled. Overall it's good, but I never had the issue with my Nexus One.
I had this issue on my first device, was getting a low buzzing noise everytime the other person spoke. Went back to store the next day and showed them. They replaced my phone with another and now it is clear on this device. Remove the SIM card and re insert it securely and if you still have it, get it exchanged.
Thanks. I reset the sim card. Still sounds bad. Will exchange it tomorrow. Hope what I am hearing is not typical for this model.
Hm well I reset the sim too, and also pulled the battery for a bit, and the calls that were a bit muffled are now clear. Don't know if that fixed it, or it is just the line.
I exchanged the phone tonight and the replacement also has a faint but annoying buzzing noise that can be heard through the ear speaker during calls. Both phones were made in the last week of September 2011. The stripes and blobs issue is clearly more pronounced in the replacement phone and the rear camera (under identical conditions) appears to be more grainy than the first one.
Does anyone else hear a real faint high pitched buzz during a call? Try talking to someone in a completely silent room.
Might be my ears are sensitive to high pitched electrical noises. Some CRT TV's, PSU's, and LCD displays drive me nuts. I am going to exchange it again.
I am getting this issue too. I only hear the electromagnetic interference when I am not in 4g or wifi calling. I don't hear it when I am on my bluetooth or when I am using the speaker phone. I sent my original phone back last week. When I got it, I turned it on to find out the noise was still there. I called tmobile and I suggested the sim card, so she sent me off to a store to get a new sim card. Well at the store there is 4g so I didn't hear the buzzing. At home and work I have GPRS and Edge respectively, they both have the buzzing noise. So they sent me out a new phone that I just received about an hour ago and I still hear it. Would a new ROM be able to fix something like this or should I just keep sending these phones back until I get one that works?
I just warranty exchanged my GS2 for the same type of audio issues. I also had an echo so every time I spoke into the phone I could hear myself on a delay. Very annoying!
OK..so here it goes... When I try to make a call all I hear is ridiculous static... This is through the earpiecec, wired headse, BT headset and speakerphone.. This has happened on multiple roms, kernels & radios... What's really weird is that when I use Grove IP it works fine... Ive searched & searched & can't seem to find a solution... I just returned the phone to 100% 4.2 stock (jdq39) & the problem persists... This all leads me to believe its hardware related... I guess my next step is to take it apart... If anyone can point me in the right direction or tell me what I should be looking for when I take it apart it would be GREATLY appreciated!!
I just finished replacing the screen on my GNEX after a bad drop and water damage. Everything worked except for the earpiece and microphone having static during calls. Strangely though, unlike in your case, it's crystal clear on speaker phone and with a head set, in both directions (they can hear me and I can hear them). I have even replaced my earpiece, leading me to believe something on the motherboard is fried.
Thankfully, it's only a backup phone/media player at this point.
cbburtraw said:
I just finished replacing the screen on my GNEX after a bad drop and water damage. Everything worked except for the earpiece and microphone having static during calls. Strangely though, unlike in your case, it's crystal clear on speaker phone and with a head set, in both directions (they can hear me and I can hear them). I have even replaced my earpiece, leading me to believe something on the motherboard is fried.
Thankfully, it's only a backup phone/media player at this point.
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Click to collapse
yeah...Im starting to think that maybe my problem is the antenna that recieves signal from verizon... since Voip calls work fine & when I make a call using verizons network I get static through earpiece, speaker & headsets as well... Im trying to do as much research as posible before I go craking the phone open and poking around inside... Im just using it as a media player now like you but I really wanna fix it! Its not a bad phone and dev support is still strong... Thanks for the reply by the way...
Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?
mast3rsign said:
Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?
Click to expand...
Click to collapse
if its an hardware problem i'm not sure there's much u can do, accept trying to clean the headphones jack
if its a software bug maybe try:
-connecting your headphones then turn boomsound on\off then disconnect them.
- hard rest while the headphones are connected then disconnect them.
-before u try a root u can just try a factory rest and u will still have your warranty and if that doesn't work its definitely a hardware issue.
mast3rsign said:
Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?
Click to expand...
Click to collapse
You're not alone, having the same problem and no solution. The most annoying part about it is that I have to use speaker mode to be able to hear/talk during a phone call. Went to the shop and they said they will order another aux jack for me.. not very happy
avivzamir said:
if its an hardware problem i'm not sure there's much u can do, accept trying to clean the headphones jack
if its a software bug maybe try:
-connecting your headphones then turn boomsound on\off then disconnect them.
- hard rest while the headphones are connected then disconnect them.
-before u try a root u can just try a factory rest and u will still have your warranty and if that doesn't work its definitely a hardware issue.
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Click to collapse
Tried that, nothing worked, I am going to contact my carrier and will apply for warranty. This is pissing me off
You're not alone!
mast3rsign said:
Tried that, nothing worked, I am going to contact my carrier and will apply for warranty. This is pissing me off
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Click to collapse
I too find myself stuck in Headphone mode. I don't use headphones and not sure what prompted it. I pulled it out of my pocket after work and found it like that. Restarts and Factory Resets don't do a thing.
When I borrowed a pair of headphones, upon plugging them in my phone starts to dial the last person I called all by itself.
Was hoping to hear how your situation worked out. Verizon said I'm covered by the manufacturing warranty and that HTC will ship me a phone to replace this one. I forgot to ask and am extremely worried I'm going to get a refurbished phone that's already had other issues.
Kinda disappointing on an otherwise awesome phone!
Sbettinger said:
I too find myself stuck in Headphone mode. I don't use headphones and not sure what prompted it. I pulled it out of my pocket after work and found it like that. Restarts and Factory Resets don't do a thing.
When I borrowed a pair of headphones, upon plugging them in my phone starts to dial the last person I called all by itself.
Was hoping to hear how your situation worked out. Verizon said I'm covered by the manufacturing warranty and that HTC will ship me a phone to replace this one. I forgot to ask and am extremely worried I'm going to get a refurbished phone that's already had other issues.
Kinda disappointing on an otherwise awesome phone!
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Click to collapse
This is a quick fix for you guys and gals. Download the App SoundAbout. It gives you the option to control where the media,phone call etc sound comes threw. Choose speaker for Media and problem solved. Hope this helps you guys out. This website have helped me out alot and I am just trying to do my part to return the favor.
Has anyone figured this out without having to install an App to fix this issue?
same problem...
I'm having the same problem and also go through Verizon yes you will get a refurbished phone. I'm pissy cuz I just paid $700 and now I'm gonna get a used phone. That's Bull****. I'm sick of these companies just taking advantage of us. Also that soundabout app did not work for mine anyways.
FIX
MISSESAH3 said:
I'm having the same problem and also go through Verizon yes you will get a refurbished phone. I'm pissy cuz I just paid $700 and now I'm gonna get a used phone. That's Bull****. I'm sick of these companies just taking advantage of us. Also that soundabout app did not work for mine anyways.
Click to expand...
Click to collapse
Had the same issue and resolved it by applying a small amount of rubbing alcohol on the tip of a Q tip and twisting it in the headphone jack. You will have to remove a little of the cotton to get it to fit. There is a small censor in the headphone jack the registers that the headphones are in. Dirt from your pocket and lent get inside the hole and confuses the phone into thinking that headphones are still plugged in. Do it a few times and then blow into the hole hard to force the dirt and lent out. Best is if you have a can of air for keyboards.
I did it like three times and blew the hole and haven't had a problem since. It isn't a software issue but a small hardware issue. This is the only fix for this problem. If you want you can take it into your carrier and they will do the same for you, well at lease try.
HTC sent me an M8 to replace my M7 that they weren't able to repair. It intermittently has this headset problem - the icon appears and sounds get routed to a non-existent headset. Factory reset doesn't seem to help. It's just back from repair and it seems the same. I asked for a replacement as the phone is pretty much new, but they said it needs to go in for repair again! Needless to say, I'm tiring of this as it's been 2 months since I've had a reliable phone!
The only workaround that seems to work is to carry a set of headphones in my pocket and to briefly insert them when it goes into headset mode. That usually clears it, but it can appear again within minutes. I'm hoping the repair centre can fix it this time.
How to fix HTC One M8 headset icon
Ok so straight off this isn't a hardware fix. I tried cotton buds, paper clips, compressed air etc etc etc.
What does work is this - Install this, or a similar App from Play Store (SoundAbout Pro).
The App allows you to manually configure what means the phone will use for sound such as calls, media etc. Mine took effect after a reboot.
The troublesome icon will remain but the sound, and ability to make/receive calls will return.
Hope his is of use to some of you.
Solution here
Hi folks, I just had this problem and I know the feels.
Now you don't have to worry, the solution is this:
Try using your radio built-in application over and over again. Doing this will make your mobile to search recursively for a headphone/headset signal. Since there is no headphone actually plugged in, your mobile will eventually detect that in fact, this is true and will exit that obnoxious headset mode.
Hope this can help you all guys.
Pd. I'm not sure if I used English wrong, if that happens to be the case: sry for bad English. Lol.
Thanks that helped me by turning on/off the boomsound with the headphones in. I was in the middle of a phone call when my switched automatically by itself to headphones. It took me awhile to figure out what had happened.
I had this problem and I never used headphones. I turned off the boom sound (settings). I inserted the headphones and then shut down my phone, pulled out the headphones and turned on the phone - and it works!
I've seen this mentioned on a different site but wanted to get some feedback from XDA folks. Does anyone else have this issue? There's a weird crackling while on calls when the screen is either on or off (speakerphone is fine). I also noticed that when not on a call, if you put it up to your ear and turn on the screen, you can hear a similar sound that goes away when the screen is off. I saw that this problem was also happening with the Nexus 4 at one point but the thread didn't seem to go anywhere, and a similar thread for the G2. I went and exchanged my phone today and this one actually seems worse.
I'm pretty sure I'm not crazy. If it matters, it's a Verizon model.
psycho_asylum said:
I've seen this mentioned on a different site but wanted to get some feedback from XDA folks. Does anyone else have this issue? There's a weird crackling while on calls when the screen is either on or off (speakerphone is fine). I also noticed that when not on a call, if you put it up to your ear and turn on the screen, you can hear a similar sound that goes away when the screen is off. I saw that this problem was also happening with the Nexus 4 at one point but the thread didn't seem to go anywhere, and a similar thread for the G2. I went and exchanged my phone today and this one actually seems worse.
I'm pretty sure I'm not crazy. If it matters, it's a Verizon model.
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Click to collapse
I have International version and I have the same problem. I discovered something that wasn't mentioned before. When you'll take off the back cover the crackling is gone. Please try and give feedback if it is the same with your g3.
Abagnale said:
I have International version and I have the same problem. I discovered something that wasn't mentioned before. When you'll take off the back cover the crackling is gone. Please try and give feedback if it is the same with your g3.
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Click to collapse
Crackling is definitely still there without the back cover. The US variant doesn't have wireless charging, so maybe that part is causing the crackling for you?
edit: I found a couple of threads
http://forum.xda-developers.com/lg-g3/help/poor-call-quality-distortion-noise-t2808530
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
No solution other than to exchange. Let's see what happens when I go back. I will go through all of their phones if I have to.
edit2: Went back to the store after work and they flat out refused to replace it because we couldn't reproduce it in the store. I'm starting to think it only does it when not in a full signal area. Stores have repeaters in them.
I am noticing a slight pop, crackling noise from the phone ear piece as well. I rarely use a phones earpiece...almost always use my Bluetooth(Voyager Legend).
I don't hear any of this when using my bluetooth headset.
It is very minor...imo....though just now, I was talking with a friend via the phone headset....and he said there seemed to be some "white noise every-time I spoke.
Same problem - ear speaker buzz / crackle
LG G3 with AT&T - on any and every call, the ear speaker crackles and buzzes so loudly it is almost hard to understand what the person on the phone is saying. This is my 2nd LG G3 in a week. First one killed the battery in 4 hours with very light use. This one battery is great, but now can't talk on phone. Speakerphone is perfect, Bluetooth in car is perfect, but that ear speaker on the face of the phone at the top is causing a huge problem. Any ideas?
i heard a crackling noise too, during calls, in ear speaker..
i have att version d850
Same here
During phone calls it's almost like the buzz/rattle muffles the voices of the individuals in speaking with. I love the G3 but as a teacher and basketball coach talking on the phone is very important to me.
Zhasty0001 said:
During phone calls it's almost like the buzz/rattle muffles the voices of the individuals in speaking with. I love the G3 but as a teacher and basketball coach talking on the phone is very important to me.
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Click to collapse
I've had this problem with the G2s but not with my G3. Have D851. Which model do you have?
Headphone cables with higher resistance will reduce the problems. This mostly happens when the volume of the phone is not at max. Try using a Fiio (20$) to connect to your phone, put the volume to max and enjoy clear (and even better quality through better amp) music/audio. The will be no more crackling whatsoever. If there should be, buy your Fiio at amazon.com or similar so that you can return it if it shouldn't work. I myself the the same issue and it got resolved by my Fiio. There's also other reports on a Fiio resolving this issue.