Hi,
I am having a problem with my new HTC ONE. The phone ran out of battery so died, but wouldn't charge again - the charge light didnt come on, and so it won't turn on anymore. I didn't do anything to it I SWEAR
However I sent it to HTC Repair as they said it can be fixed under warranty and they sent it back to me in 10 days but it still didn't work. So I called up and they said send it to them again and now they said its a damage not under warranty. So they want £264 for repair! or £26 to return it. What should I do?
Is there any chance they'll fix it for free/give me a new one, or shall I just pay £26 and try get it fixed elsewhere? I read online about how awful the customer service for the repair centre is but now its too late, they may have already purposely damaged my phone :'( I am so sad
:crying::crying:
Before you sent it in did you try simply pressing and holding the power and both home buttons at the same time until it rebooted
Sent from my HTC6500LVW using XDA Premium 4 mobile app
---------- Post added at 07:22 PM ---------- Previous post was at 07:21 PM ----------
Kiyuubi said:
Before you sent it in did you try simply pressing and holding the power and both volume buttons at the same time until it rebooted
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sent from my HTC6500LVW using XDA Premium 4 mobile app
No I didn't.. when you say "both" are you referring to 2 home buttons? I only know of one at the bottom.
So does that restart the phone?
I should have done something like this before I sent it tbh.. 0_o
Kiyuubi said:
Before you sent it in did you try simply pressing and holding the power and both home buttons at the same time until it rebooted
Sent from my HTC6500LVW using XDA Premium 4 mobile app
---------- Post added at 07:22 PM ---------- Previous post was at 07:21 PM ----------
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
CloudBibi said:
No I didn't.. when you say "both" are you referring to 2 home buttons? I only know of one at the bottom.
So does that restart the phone?
I should have done something like this before I sent it tbh.. 0_o
Click to expand...
Click to collapse
It was supposed to say both volume buttons when I went to edit it it showed up weird.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Yeah try pressing both volume up and down buttons + power button at the same time. I've read it can take up to 5 minutes so you may be holding then down for a bit.
Sent from my HTC One.
Kiyuubi and josh995 thanks a lot for your help, I will try that when I get my device back and if all else fails.
For now I am going to call them on Monday and complain and see what happens there first. I am not happy to pay £26 for wasting my time!
Has anybody else experienced this same issue at all? Is the hardware of the HTC ONE actually not good enough for its software or something? I would be disappointed yet not surprised...
CloudBibi said:
Kiyuubi and josh995 thanks a lot for your help, I will try that when I get my device back and if all else fails.
For now I am going to call them on Monday and complain and see what happens there first. I am not happy to pay £26 for wasting my time!
Has anybody else experienced this same issue at all? Is the hardware of the HTC ONE actually not good enough for its software or something? I would be disappointed yet not surprised...
Click to expand...
Click to collapse
I had this issue right out of the box. Phone wouldn't show that it was charging and I couldn't get it to turn on at all. I was going to return it when I found a thread with a customer service rep troubleshooting this issue with a customer. What ended up working for me was keeping the phone plugged in for a couple hours then holding power and both volume up and down together (while the phone is plugged in) for 2 1/2 minutes (the customer service rep said it could take up to 5 minutes, so hang in there!). Magically, my phone booted up and that was that. From what I could gather, the phone goes into this state when it goes into a super low battery state, but I don't know for sure.
Sent from my HTC6500LVW using Tapatalk
jaydubbs said:
I had this issue right out of the box. Phone wouldn't show that it was charging and I couldn't get out to turn on at all. I was going to return it when I found a thread with a customer service rep troubleshooting this issue with a customer. What ended up working for me was keeping the phone plugged in for a couple hours then holding power and both volume up and down together (while the phone is plugged in) for 2 1/2 minutes (the customer service rep said it could take up to 5 minutes, so hang in there!). Magically, my phone booted up and that was that. From what I could gather, the phone goes into this state when it goes into a super low battery state, but I don't know for sure.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Oh wow ok thats great news... thanks for sharing!
I wonder why my customer rep didnt tell me to do that first as well though
Anyway I will update the post to let you all know the outcome =]
Related
I cannot turn on my phone at all, the Samsung logo comes up, screen blacks out and the phone just vibrates once every couple of seconds. If I'm lucky the phone will sometimes boot up but freezes and turns back off. It's nearly impossible for me to boot into recovery and do anything as the phone shuts off seconds later. Anyone have any advice, I've looked all over and only found one other person with this problem and no fix
Are you doing the combo correctly, release power after vibrate continue holding volume keys? Did you drop the phone causing this? Try pulling battery first then try recovery
Sent from my SGH-T989 using xda premium
Read this thread. This person had similar symptoms. Ended up being a faulty power button. He sent it in to mobiletechvideos.com and they fixed it!
http://forum.xda-developers.com/showthread.php?p=29016555
Sent from the pink Unicorn from the Darkside.
Someone on here recently had the same problem.. It ended up being a faulty power button..
Sent from my SGH-T989 using xda premium
LoopDoGG79 said:
Read this thread. This person had similar symptoms. Ended up being a faulty power button. He sent it in to mobiletechvideos.com and they fixed it!
http://forum.xda-developers.com/showthread.php?p=29016555
Sent from the pink Unicorn from the Darkside.
Click to expand...
Click to collapse
Lmao great minds think alike
Sent from my SGH-T989 using xda premium
rymanh said:
Lmao great minds think alike
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Or we are both spending way to much time on XDA!
Sent from the pink Unicorn from the Darkside.
LoopDoGG79 said:
Or we are both spending way to much time on XDA!
Sent from the pink Unicorn from the Darkside.
Click to expand...
Click to collapse
I hate to say it but your right.. I got the Android app and I compulsively check it all day.. Lol. Time to find a new hobby I guess lol
Sent from my SGH-T989 using xda premium
rymanh said:
I hate to say it but your right.. I got the Android app and I compulsively check it all day.. Lol. Time to find a new hobby I guess lol
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
+1
Sent from the pink Unicorn from the Darkside.
Now that I'm playing around with it, it makes perfect sense that its the power button. Thanks guys
:good:
Thats exactly what was wrong with mine. I just got it exchanged
Sent from my SGH-T989 using xda app-developers app
I had this issue before. Battery was completely dead. I just charge for a while and it was fine. Same also happened to a friends and she let hers charge and it was fine.
Fly2Deaf said:
Thats exactly what was wrong with mine. I just got it exchanged
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I'm guessing that it's a fairly common thing
I joined the darkside while riding a unicorn
otter5 said:
I cannot turn on my phone at all, the Samsung logo comes up, screen blacks out and the phone just vibrates once every couple of seconds. If I'm lucky the phone will sometimes boot up but freezes and turns back off. It's nearly impossible for me to boot into recovery and do anything as the phone shuts off seconds later. Anyone have any advice, I've looked all over and only found one other person with this problem and no fix
Click to expand...
Click to collapse
yea im having the same problem with my phone and its for sure not the battery or the power button.
---------- Post added at 07:18 PM ---------- Previous post was at 07:13 PM ----------
FloggingChamp said:
yea im having the same problem with my phone and its for sure not the battery or the power button.
Click to expand...
Click to collapse
i also tried running unbrick on it and that didnt do it either
LoopDoGG79 said:
Read this thread. This person had similar symptoms. Ended up being a faulty power button. He sent it in to mobiletechvideos.com and they fixed it!
http://forum.xda-developers.com/showthread.php?p=29016555
Sent from the pink Unicorn from the Darkside.
Click to expand...
Click to collapse
yeah, that thread had helpful info. i tried the one guy's suggestion of gently working a tiny flat-head screwdriver around the power button, and it fixed my issue.
hopefully it won't come back too often, but at least i know what it is (faulty power button) and can send it in for repairs if need be. at this point, i'm just relieved i have another chance to backup my data!
well, the issue came back, and working a screw driver around the button isn't solving the problem. it'll go away for a very short period of time, and then come back.
more recently, i've started losing settings for open apps when the phone reboots randomly. freaking awesome. just lost my handcent settings, and can't figure out where the config file/db is so i can restore it from a backup. looks like i'll have to spend another hour or more fully customizing the blasted thing again.
Its gotta be a bad motherboard I had same issue and Samsung warranty it out and fixed it for free or you can find em on eBay i just bought a used one for 90 and works perfect
Sent from my SAMSUNG-SGH-T989 using xda premium
Power button could be stuck again. I fixed mine my flicking it with my finger every second and finally my phone would start up again. Guess screw driver would have been easier, haha. Would work for a month then the same issue would start again. Do you happen to use a D30 case?
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
I had the same problem because I used the d30 case haha
Sent from my GT-P3113 using xda premium
My phone started resetting by itself today. I was rooted on a ICS ROM I believe and now just unrooted to a JB ROM. Could this still be a software issue?
Did you flash anything? What rom /modem/kernel have you tried wiping and doing a fresh flash?
Sent from my SPH-D710 using xda premium
branden.lee said:
Did you flash anything? What rom /modem/kernel have you tried wiping and doing a fresh flash?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I was rooted on a stock ROM I believe then the reboots started. I installed this http://www.sxtpdevelopers.com/showthread.php?t=148 using ODIN.
If you have virgin mobile use Odin to flash stock rooted gb28 if sprint flash GB27 start fresh again I think your phone is miss behaving because of this.
Sent from my SPH-D710 using xda premium
---------- Post added at 10:19 PM ---------- Previous post was at 10:17 PM ----------
Sprint
http://forum.xda-developers.com/showthread.php?t=2191954
Sent from my SPH-D710 using xda premium
Your power button is jacked.
Sent from my SPH-D710 using xda premium
graydiggy said:
Your power button is jacked.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
+1
Sent from my Nexus 7 using xda app-developers app
So this is most likely a hardware issue?
Sent from my SPH-D710 using xda premium
Most likely.
My power button is really sensitive. Barely tapping the power button my phone ends up resetting itself.
weiss27md said:
So this is most likely a hardware issue?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Take it to Sprint ASAP. This happened to me a few months after getting my phone and I got it replace right there the same day. If they try to screw you saying "the phone has a chip on the screen we can't test it out and take it apart" blah blah blah. Throw in there that the phone overheats while charging and when in use and they will change their tune quickly. When the S2 came out I got one that got extremely hot when charging almost to the point of blistering my hand without the battery cover. I took it back and they replaced it quick as hell lol. When I took it in for the power issue i had a small chip in the corner of my screen and they refused to replace the phone because they couldnt test the power button thing due to not being able to take apart the screen without causing further damage to the phone. They wouldn't budge even though I had issurance since day 1. Decided to tell them about the overheating issue and the tech told me hold on and came back in 5 minutes with a new white one (I had a black one) and I left the same day. Black was on backorder for 14 days and I was not going to have a phone that kept rebooting making it basicly useless for 2 weeks.
TL;DR Take it to Sprint ASAP. The Fix is free and mention it overheats to extreme temps and it'll be replace on the spot or when they receive a replacement from sprint. 3 days max.
Yeah it sounded like hardware for sure and if the fresh install didn't work your power button is jacked. "Graydiggy" +1
Sent from my SPH-D710 using xda premium
---------- Post added at 05:21 PM ---------- Previous post was at 05:19 PM ----------
FuMMoD said:
Take it to Sprint ASAP. This happened to me a few months after getting my phone and I got it replace right there the same day. If they try to screw you saying "the phone has a chip on the screen we can't test it out and take it apart" blah blah blah. Throw in there that the phone overheats while charging and when in use and they will change their tune quickly. When the S2 came out I got one that got extremely hot when charging almost to the point of blistering my hand without the battery cover. I took it back and they replaced it quick as hell lol. When I took it in for the power issue i had a small chip in the corner of my screen and they refused to replace the phone because they couldnt test the power button thing due to not being able to take apart the screen without causing further damage to the phone. They wouldn't budge even though I had issurance since day 1. Decided to tell them about the overheating issue and the tech told me hold on and came back in 5 minutes with a new white one (I had a black one) and I left the same day. Black was on backorder for 14 days and I was not going to have a phone that kept rebooting making it basicly useless for 2 weeks.
TL;DR Take it to Sprint ASAP. The Fix is free and mention it overheats to extreme temps and it'll be replace on the spot or when they receive a replacement from sprint. 3 days max.
Click to expand...
Click to collapse
+1 had to do the same thing when I was on sprint with the evo.
Sent from my SPH-D710 using xda premium
I was on twrp on my rooted htc one and i did a system reboot from twrp and it shut down and it wont turn back on. The led doesnt even light up anymore. I dont know what to do or how to resolve this pleaseeee help!!
What happens when you plug it in?
Sent from my HTC6500LVW using Tapatalk 4
jason1332 said:
What happens when you plug it in?
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Nothing happens, the led doesnt even turn on...
Try this: plug in the phone, hold power and volume up and down for anywhere from 1 to 5 minutes and see if that works. When I got my One it was completely dead, no charge light, nothing. I was all set to return it when I found this solution in a help discussion thread. Took mine about 2 and a half minutes but it turned on.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
Try this: plug in the phone, hold power and volume up and down for anywhere from 1 to 5 minutes and see if that works. When I got my One it was completely dead, no charge light, nothing. I was all set to return it when I found this solution in a help discussion thread. Took mine about 2 and a half minutes but it turned on.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
I tried it with both volume up and down and still nothing?? Do you know if its common for things like this to happen or other problems occurring when a system reboot on twrp is done?
Did you do all three at the same time? That and the amount of time that you keep them pressed is the key here. Supposedly it resets the battery. No idea about the TWRP angle.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
Did you do all three at the same time? That and the amount of time that you keep them pressed is the key here. Supposedly it resets the battery. No idea about the TWRP angle.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Yea i just tried both of em at the same time still nothing, ill keep trying though. And also im awake that rooting a phone voids the warranty but if im not able to even turn on the phone my provider most likely cannot either so do you think I could go get a new one if this problem persists??
If you're going to take it into a store, I'd think you're chances are pretty good that they'll give you a new one. Provided ,of course, that it's within whatever the return period is.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
If you're going to take it into a store, I'd think you're chances are pretty good that they'll give you a new one. Provided ,of course, that it's within whatever the return period is.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Okay thanks for the help! Ill keep trying to restart my battery and if that doesnt work ill guess ill have to go and try to get a new one. Thanks again though!
Vectorist said:
Okay thanks for the help! Ill keep trying to restart my battery and if that doesnt work ill guess ill have to go and try to get a new one. Thanks again though!
Click to expand...
Click to collapse
Plug your phone in and hold it under a bright light and power it on
Sent from my HTCONE using xda app-developers app
Vectorist said:
Yea i just tried both
Click to expand...
Click to collapse
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
josh995 said:
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
Click to expand...
Click to collapse
it seems that he doesn't understand both volume up + volume down need to be help down.
is kinda hard to explain.
sorry in advance if this isn't the issue.
josh995 said:
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
Click to expand...
Click to collapse
Edit. Removed due to redundancy
Sent from my HTC6500LVW using Tapatalk 4
phone wont charge or turn on.
Hi,
I am having the same problem with my new HTC ONE. The phone ran out of battery so died, but wouldn't charge again - the charge light didnt come on, and so it won't turn on anymore. I didn't use twrp.
However I sent it to HTC Repair as they said it can be fixed under warranty and they sent it back to me in 10 days but it still didn't work. So I called up and they said send it to them again and now they said its a damage not under warranty. So they want £264 for repair! or £26 to return it. What should I do?
Is there any chance they'll fix it for free or shall I just pay £26 and try get it fixed elsewhere? I read online about how awful the customer service for the repair centre is but now its too late, they may have already purposely damaged my phone :'( I am so sad
So I bricked a SGH-M919 :laugh: messing around an now it does not turn on. Hey I learned a lot.:highfive:
My Linux PC does not see it when I plug the phone in or windows. I tried Kies for the hell of it an it doesn't detect my phone either lol
The good thing is I have another one :good:
Last time I bricked a phone was my Sprint GS3 an i just took it in and they replaced it with a new GS3.
I am new to T mobile and I would like to know if anyone here knows how T Mobile would go about the whole my GS4 doesn't turn on now because of something I did? Or should I just say I lost the phone?
Anyways thanks in advanced.
re: replace phone
GhostSamuraiX said:
So I bricked a SGH-M919 :laugh: messing around an now it does not turn on. Hey I learned a lot.:highfive:
My Linux PC does not see it when I plug the phone in or windows. I tried Kies for the hell of it an it doesn't detect my phone either lol
The good thing is I have another one :good:
Last time I bricked a phone was my Sprint GS3 an i just took it in and they replaced it with a new GS3.
I am new to T mobile and I would like to know if anyone here knows how T Mobile would go about the whole my GS4 doesn't turn on now because of something I did? Or should I just say I lost the phone?
Anyways thanks in advanced.
Click to expand...
Click to collapse
Your best bet is to say you lost it, that way they will
not ask questions or even think about checking out
the phone or even looking at it.
It's a lot easier and faster to get a replacement that way.
Good luck!
Misterjunky said:
Your best bet is to say you lost it, that way they will
not ask questions or even think about checking out
the phone or even looking at it.
It's a lot easier and faster to get a replacement that way.
Good luck!
Click to expand...
Click to collapse
You are right that is my best option thanks.
So I assumes this is a hard brick correct? Since it does not turn on? Is there anything I can do with a hard bricked phone?
GhostSamuraiX said:
You are right that is my best option thanks.
So I assumes this is a hard brick correct? Since it does not turn on? Is there anything I can do with a hard bricked phone?
Click to expand...
Click to collapse
Well, tell me what steps you took that caused this brick? Can you get into download mode (holding down Vol Down + Home + Power)? When you plug your phone into a wall charger, does the screen light up with the battery logo?
Sent from my SGH-M919 using XDA Premium 4 mobile app
xdapowerapps said:
Well, tell me what steps you took that caused this brick? Can you get into download mode (holding down Vol Down + Home + Power)? When you plug your phone into a wall charger, does the screen light up with the battery logo?
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I was messing around with this https://wiki.ubuntu.com/Touch/Install
Got it to work for a few mins an then it just froze on me and I had to pull the battery out to reset. After rebooting it just stayed on a black screen like if its not even on. I tried all that an nothing. Odin nothing. When i plug it in PC or charging outlet with original charger nothing happens either nor those it light up with charging battery icon.
GhostSamuraiX said:
I was messing around with this https://wiki.ubuntu.com/Touch/Install
Got it to work for a few mins an then it just froze on me and I had to pull the battery out to reset. After rebooting it just stayed on a black screen like if its not even on. I tried all that an nothing. Odin nothing. When i plug it in PC or charging outlet with original charger nothing happens either nor those it light up with charging battery icon.
Click to expand...
Click to collapse
First thing it says... "It is an experimental development snapshot that can potentially brick your device." Someone on xda already had a pretty good running Ubuntu rom released so you didn't have to mess around. From the sounds of it, seems you may have hard bricked it. Maybe I am being hopeful, but connect the phone to your computer and look for any hardware changes. Any sign of life? And to answer your other question, if it is indeed a hard brick, without a JTAG/jig you are screwed.
Sent from my SGH-M919 using XDA Premium 4 mobile app
---------- Post added at 03:28 AM ---------- Previous post was at 03:27 AM ----------
Errr does the screen turn on and go black or does it not turn on at all? Big difference.
Sent from my SGH-M919 using XDA Premium 4 mobile app
xdapowerapps said:
First thing it says... "It is an experimental development snapshot that can potentially brick your device." Someone on xda already had a pretty good running Ubuntu rom released so you didn't have to mess around. From the sounds of it, seems you may have hard bricked it. Maybe I am being hopeful, but connect the phone to your computer and look for any hardware changes. Any sign of life? And to answer your other question, if it is indeed a hard brick, without a JTAG/jig you are screwed.
Sent from my SGH-M919 using XDA Premium 4 mobile app
---------- Post added at 03:28 AM ---------- Previous post was at 03:27 AM ----------
Errr does the screen turn on and go black or does it not turn on at all? Big difference.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yea I read all that. I am trying to port it over.
For what device or do you have a link please? An yea thanks I am looking into the whole jig thing.
It does not turn on at all
Sent from my SGH-M919 using XDA Premium 4 mobile app
I'd send it to mobile tech. They have a good rep on xda:
Sent from my SGH-M919 using XDA Premium 4 mobile app
---------- Post added at 10:50 AM ---------- Previous post was at 10:49 AM ----------
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s4-jtag-brick-repair/
Sent from my SGH-M919 using XDA Premium 4 mobile app
GhostSamuraiX said:
It does not turn on at all
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Send it in for repairs as the above poster said. It is better to drop some money on it than lieing to Tmo that you lost it... And I'm sure you would still have to pay the deductible. You are better off sending it in.
Sent from my SGH-M919 using XDA Premium 4 mobile app
My phone had strange battery behavior throughout the day yesterday. It discharged much quicker than usual. I charged it to 50%before bed and left it off the charger overnight.
This morning i woke up to a black screen, and a phone that won't charge. I tried a few different cords, outlets and other sources of power.
Anything i can try to fix this? I ordered a replacement, is there anything i can do to hide my s-off? I'm afraid I'm going to get charged for my replacement because I'm s-offed with a custom rom.
Sent from my SCH-I535 using xda app-developers app
ddurandSGS3 said:
My phone had strange battery behavior throughout the day yesterday. It discharged much quicker than usual. I charged it to 50%before bed and left it off the charger overnight.
This morning i woke up to a black screen, and a phone that won't charge. I tried a few different cords, outlets and other sources of power.
Anything i can try to fix this? I ordered a replacement, is there anything i can do to hide my s-off? I'm afraid I'm going to get charged for my replacement because I'm s-offed with a custom rom.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
What ROM and any custom recovery?
carm01 said:
What ROM and any custom recovery?
Click to expand...
Click to collapse
Slimrom.
Cwm touch (6.0.4.5 maybe?)
Sent from my Nexus 7 using xda app-developers app
ddurandSGS3 said:
Slimrom.
Cwm touch (6.0.4.5 maybe?)
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
This sounds like a familiar problem with TWRP recoveries.... It sounds like you had an old version of CWM that may be broken with off mode charging.... Unfortunately your only chance may be to leave the phone on the charger for a day and see if it goes far enough tht you can get the phone to boot.
Kraizk said:
This sounds like a familiar problem with TWRP recoveries.... It sounds like you had an old version of CWM that may be broken with off mode charging.... Unfortunately your only chance may be to leave the phone on the charger for a day and see if it goes far enough tht you can get the phone to boot.
Click to expand...
Click to collapse
Maybe. I've definitely read about that.
So i I'm probably ok to return it? Should I do anything to it?
Sent from my Nexus 7 using xda app-developers app
ddurandSGS3 said:
Maybe. I've definitely read about that.
So i I'm probably ok to return it? Should I do anything to it?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
This happened to me with TWRP. Let it charge and hold the power button for a minute or two. If that doesn't work, try power + vol down. I was able to get mine to boot up eventually. Good luck!
Sent from my HTC6500LVW using XDA Premium 4 mobile app
ddurandSGS3 said:
Maybe. I've definitely read about that.
So i I'm probably ok to return it? Should I do anything to it?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Maybe. It depends how deep verizon looks into why the phone is behaving how it is.
Kraizk said:
Maybe. It depends how deep verizon looks into why the phone is behaving how it is.
Click to expand...
Click to collapse
If it can't boot, they can't look at all.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
brholt6 said:
If it can't boot, they can't look at all.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Again it depends how much effort they put in. When they send the phone to a factory for refurbishing all it needs is a charge and they will see Unlocked/S-OFF
Kraizk said:
Again it depends how much effort they put in. When they send the phone to a factory for refurbishing all it needs is a charge and they will see Unlocked/S-OFF
Click to expand...
Click to collapse
And he'd already have a replacement by then. If it takes a charge, it will probably boot. But without it booting up, pretty sure they can't see anything.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
All they would have to do is put a new battery in it and turn it on, and then see its s-off. Which is what they WILL do in order to resell it as a refurb.
brholt6 said:
And he'd already have a replacement by then. If it takes a charge, it will probably boot. But without it booting up, pretty sure they can't see anything.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you go through the carrier they can back charge your bill for voiding your warranty (exception being if this is an accidental damage exchange, in which case he will be charged a deductible). If he went through HTC he wont have a replacement by then unless he puts a deposit down on an advanced replacement, which he most likely wont get back when they see S-OFF/Unlocked.
---------- Post added at 09:22 PM ---------- Previous post was at 09:21 PM ----------
cmlusco said:
All they would have to do is put a new battery in it and turn it on, and then see its s-off. Which is what they WILL do in order to resell it as a refurb.
Click to expand...
Click to collapse
Thank you for understanding how the replacement process works.
Kraizk said:
If you go through the carrier they can back charge your bill for voiding your warranty (exception being if this is an accidental damage exchange, in which case he will be charged a deductible). If he went through HTC he wont have a replacement by then unless he puts a deposit down on an advanced replacement, which he most likely wont get back when they see S-OFF/Unlocked.
---------- Post added at 09:22 PM ---------- Previous post was at 09:21 PM ----------
Thank you for understanding how the replacement process works.
Click to expand...
Click to collapse
If Verizon back charged for issues like this, there would be more than a dozen threads warning of it. Do a search. Many people have had phones unable to boot and have successfully gotten warranty replacements. Not a single one has yet to be back charged (or there would be a thread). If his phone boots he won't have to worry about it because there's no point in sending it in. If he sends it to HTC and they are able to get it to boot to see it is unlocked (S-off alone does not break warranty) they will notify him before any charges and send the phone back. At this point he will know the phone is able to boot up. Problem solved.
Edit: probably came off like a ****...not my intention at all. It's a community here and we're all just trying to help each other out.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
So I'm at the mercy of the person that receives the phone?
Got a bad feeling I'm gonna get charged some ridiculous amount of money
Sent from my Nexus 7 using xda app-developers app
ddurandSGS3 said:
So I'm at the mercy of the person that receives the phone?
Got a bad feeling I'm gonna get charged some ridiculous amount of money
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
So you weren't ever able to get it to boot by doing anything? There's been plenty of people on here who have gotten a replacement from Verizon because they've bricked their phone. I'm pretty positive you'll be fine. There would be threads on here already if Verizon was back charging.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
brholt6 said:
So you weren't ever able to get it to boot by doing anything? There's been plenty of people on here who have gotten a replacement from Verizon because they've bricked their phone. I'm pretty positive you'll be fine. There would be threads on here already if Verizon was back charging.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Nope. Left it on the charger for 12+ hrs. Held the power button down for 5+ minutes, held power and vol buttons the same time length.
Sent from my Nexus 7 using xda app-developers app
ddurandSGS3 said:
Nope. Left it on the charger for 12+ hrs. Held the power button down for 5+ minutes, held power and vol buttons the same time length.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Sounds weird but people have mentioned trying the power button and or power + vol down under a bright light. Something to do with the light sensor. Worth a shot at least.
Sent from my HTC6500LVW using XDA Premium 4 mobile app