My phone started resetting by itself today. I was rooted on a ICS ROM I believe and now just unrooted to a JB ROM. Could this still be a software issue?
Did you flash anything? What rom /modem/kernel have you tried wiping and doing a fresh flash?
Sent from my SPH-D710 using xda premium
branden.lee said:
Did you flash anything? What rom /modem/kernel have you tried wiping and doing a fresh flash?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I was rooted on a stock ROM I believe then the reboots started. I installed this http://www.sxtpdevelopers.com/showthread.php?t=148 using ODIN.
If you have virgin mobile use Odin to flash stock rooted gb28 if sprint flash GB27 start fresh again I think your phone is miss behaving because of this.
Sent from my SPH-D710 using xda premium
---------- Post added at 10:19 PM ---------- Previous post was at 10:17 PM ----------
Sprint
http://forum.xda-developers.com/showthread.php?t=2191954
Sent from my SPH-D710 using xda premium
Your power button is jacked.
Sent from my SPH-D710 using xda premium
graydiggy said:
Your power button is jacked.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
+1
Sent from my Nexus 7 using xda app-developers app
So this is most likely a hardware issue?
Sent from my SPH-D710 using xda premium
Most likely.
My power button is really sensitive. Barely tapping the power button my phone ends up resetting itself.
weiss27md said:
So this is most likely a hardware issue?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Take it to Sprint ASAP. This happened to me a few months after getting my phone and I got it replace right there the same day. If they try to screw you saying "the phone has a chip on the screen we can't test it out and take it apart" blah blah blah. Throw in there that the phone overheats while charging and when in use and they will change their tune quickly. When the S2 came out I got one that got extremely hot when charging almost to the point of blistering my hand without the battery cover. I took it back and they replaced it quick as hell lol. When I took it in for the power issue i had a small chip in the corner of my screen and they refused to replace the phone because they couldnt test the power button thing due to not being able to take apart the screen without causing further damage to the phone. They wouldn't budge even though I had issurance since day 1. Decided to tell them about the overheating issue and the tech told me hold on and came back in 5 minutes with a new white one (I had a black one) and I left the same day. Black was on backorder for 14 days and I was not going to have a phone that kept rebooting making it basicly useless for 2 weeks.
TL;DR Take it to Sprint ASAP. The Fix is free and mention it overheats to extreme temps and it'll be replace on the spot or when they receive a replacement from sprint. 3 days max.
Yeah it sounded like hardware for sure and if the fresh install didn't work your power button is jacked. "Graydiggy" +1
Sent from my SPH-D710 using xda premium
---------- Post added at 05:21 PM ---------- Previous post was at 05:19 PM ----------
FuMMoD said:
Take it to Sprint ASAP. This happened to me a few months after getting my phone and I got it replace right there the same day. If they try to screw you saying "the phone has a chip on the screen we can't test it out and take it apart" blah blah blah. Throw in there that the phone overheats while charging and when in use and they will change their tune quickly. When the S2 came out I got one that got extremely hot when charging almost to the point of blistering my hand without the battery cover. I took it back and they replaced it quick as hell lol. When I took it in for the power issue i had a small chip in the corner of my screen and they refused to replace the phone because they couldnt test the power button thing due to not being able to take apart the screen without causing further damage to the phone. They wouldn't budge even though I had issurance since day 1. Decided to tell them about the overheating issue and the tech told me hold on and came back in 5 minutes with a new white one (I had a black one) and I left the same day. Black was on backorder for 14 days and I was not going to have a phone that kept rebooting making it basicly useless for 2 weeks.
TL;DR Take it to Sprint ASAP. The Fix is free and mention it overheats to extreme temps and it'll be replace on the spot or when they receive a replacement from sprint. 3 days max.
Click to expand...
Click to collapse
+1 had to do the same thing when I was on sprint with the evo.
Sent from my SPH-D710 using xda premium
Related
I cannot turn on my phone at all, the Samsung logo comes up, screen blacks out and the phone just vibrates once every couple of seconds. If I'm lucky the phone will sometimes boot up but freezes and turns back off. It's nearly impossible for me to boot into recovery and do anything as the phone shuts off seconds later. Anyone have any advice, I've looked all over and only found one other person with this problem and no fix
Are you doing the combo correctly, release power after vibrate continue holding volume keys? Did you drop the phone causing this? Try pulling battery first then try recovery
Sent from my SGH-T989 using xda premium
Read this thread. This person had similar symptoms. Ended up being a faulty power button. He sent it in to mobiletechvideos.com and they fixed it!
http://forum.xda-developers.com/showthread.php?p=29016555
Sent from the pink Unicorn from the Darkside.
Someone on here recently had the same problem.. It ended up being a faulty power button..
Sent from my SGH-T989 using xda premium
LoopDoGG79 said:
Read this thread. This person had similar symptoms. Ended up being a faulty power button. He sent it in to mobiletechvideos.com and they fixed it!
http://forum.xda-developers.com/showthread.php?p=29016555
Sent from the pink Unicorn from the Darkside.
Click to expand...
Click to collapse
Lmao great minds think alike
Sent from my SGH-T989 using xda premium
rymanh said:
Lmao great minds think alike
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Or we are both spending way to much time on XDA!
Sent from the pink Unicorn from the Darkside.
LoopDoGG79 said:
Or we are both spending way to much time on XDA!
Sent from the pink Unicorn from the Darkside.
Click to expand...
Click to collapse
I hate to say it but your right.. I got the Android app and I compulsively check it all day.. Lol. Time to find a new hobby I guess lol
Sent from my SGH-T989 using xda premium
rymanh said:
I hate to say it but your right.. I got the Android app and I compulsively check it all day.. Lol. Time to find a new hobby I guess lol
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
+1
Sent from the pink Unicorn from the Darkside.
Now that I'm playing around with it, it makes perfect sense that its the power button. Thanks guys
:good:
Thats exactly what was wrong with mine. I just got it exchanged
Sent from my SGH-T989 using xda app-developers app
I had this issue before. Battery was completely dead. I just charge for a while and it was fine. Same also happened to a friends and she let hers charge and it was fine.
Fly2Deaf said:
Thats exactly what was wrong with mine. I just got it exchanged
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I'm guessing that it's a fairly common thing
I joined the darkside while riding a unicorn
otter5 said:
I cannot turn on my phone at all, the Samsung logo comes up, screen blacks out and the phone just vibrates once every couple of seconds. If I'm lucky the phone will sometimes boot up but freezes and turns back off. It's nearly impossible for me to boot into recovery and do anything as the phone shuts off seconds later. Anyone have any advice, I've looked all over and only found one other person with this problem and no fix
Click to expand...
Click to collapse
yea im having the same problem with my phone and its for sure not the battery or the power button.
---------- Post added at 07:18 PM ---------- Previous post was at 07:13 PM ----------
FloggingChamp said:
yea im having the same problem with my phone and its for sure not the battery or the power button.
Click to expand...
Click to collapse
i also tried running unbrick on it and that didnt do it either
LoopDoGG79 said:
Read this thread. This person had similar symptoms. Ended up being a faulty power button. He sent it in to mobiletechvideos.com and they fixed it!
http://forum.xda-developers.com/showthread.php?p=29016555
Sent from the pink Unicorn from the Darkside.
Click to expand...
Click to collapse
yeah, that thread had helpful info. i tried the one guy's suggestion of gently working a tiny flat-head screwdriver around the power button, and it fixed my issue.
hopefully it won't come back too often, but at least i know what it is (faulty power button) and can send it in for repairs if need be. at this point, i'm just relieved i have another chance to backup my data!
well, the issue came back, and working a screw driver around the button isn't solving the problem. it'll go away for a very short period of time, and then come back.
more recently, i've started losing settings for open apps when the phone reboots randomly. freaking awesome. just lost my handcent settings, and can't figure out where the config file/db is so i can restore it from a backup. looks like i'll have to spend another hour or more fully customizing the blasted thing again.
Its gotta be a bad motherboard I had same issue and Samsung warranty it out and fixed it for free or you can find em on eBay i just bought a used one for 90 and works perfect
Sent from my SAMSUNG-SGH-T989 using xda premium
Power button could be stuck again. I fixed mine my flicking it with my finger every second and finally my phone would start up again. Guess screw driver would have been easier, haha. Would work for a month then the same issue would start again. Do you happen to use a D30 case?
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
I had the same problem because I used the d30 case haha
Sent from my GT-P3113 using xda premium
I have a Sprint GS3 rooted, running Wicked Sensations 1.1 with PmR 2.1.2. I read that you could swap internal/external memory
so I tried that and now my phone wont turn on. Nothing. No recovery, no buttons work. Nothing.
Am I screwed?
HELP
How bout when plugged into charger
Sent from my SPH-L710 using xda premium
criptix said:
How bout when plugged into charger
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Nothing.
There wouldn't by any chance be a secret reset button anywhere could there?
I Love The Smell Of Burnt Rubber Anytime
No
Sent from my SPH-L710 using xda premium
---------- Post added at 05:42 AM ---------- Previous post was at 05:41 AM ----------
If nothing comes on the it might be perma bricked I would see if I can find a charged battery and try booting into download mode before I called it quits tho.
Sent from my SPH-L710 using xda premium
That's what I was afraid of. I sent it off to be JTAGed. I'll let you know what happens.
I Love The Smell Of Burnt Rubber Anytime
Well I got my SGS3 back and all is well. It took about a week but it was better than buying a new SGS3. So I would recommend mobiletechvideo.com.
I am not associated / affiliated with them in any way. I'm just a modding fool that doesn't know when to stop
I Love The Smell Of Burnt Rubber Anytime
hllywd said:
Well I got my SGS3 back and all is well. It took about a week but it was better than buying a new SGS3. So I would recommend mobiletechvideo.com.
I am not associated / affiliated with them in any way. I'm just a modding fool that doesn't know when to stop
I Love The Smell Of Burnt Rubber Anytime
Click to expand...
Click to collapse
PLEASE tell me what you did.....
I've got the same issue on my hands....
It sounds like he sent the phone off to a place that could recover the phone using a JTAG programmer.
Since December I've been running CM10 on my GS-III with little to no issues. I flash CM 10.1 mid January and even though it was an unstable nightly it was very stable.
Flashing the nightlies as they became available with no issues at all.
Then today my phone starts slowing down and froze up.
Keep in mind that I hadn't flashed a nightly in like a day or 2 do I had been using the past nightly as a daily driver.
When my phone decided to freeze I rebooted it and it booted just fine.
About 2 minutes in the screen goes black. Holding the power button it's unresponsive.
Now my phone is completely unresponsive to all button presses. I've tried the 3 button combos for recovery and download mode with no luck. I've even held the buttons for a full minute but nothing is working.
Is my phone dead or is there a possibility of resurrecting it?
Sent from my SGH-T959 using xda premium
Are you positive the battery hasn't died. That would be the first thing I would check. Even if it showed it was charging doesn't mean the battery is good. I'm not trying to be insulting either by asking this. I'm a equipment tech at a large semiconductor company and you wouldn't believe the number of times the fix was as simple as turning a breaker back on when another tech wanted to replace something major. #1 rule of troubleshooting: Is there power. #2 rule: Double check rule #1. Sounds silly, but it is the easiest thing to overlook. Good luck and I hope it's as simple as a battery.
Sent from my AT100 using xda premium
tmjohnsonfse said:
Are you positive the battery hasn't died. That would be the first thing I would check. Even if it showed it was charging doesn't mean the battery is good. I'm not trying to be insulting either by asking this. I'm a equipment tech at a large semiconductor company and you wouldn't believe the number of times the fix was as simple as turning a breaker back on when another tech wanted to replace something major. #1 rule of troubleshooting: Is there power. #2 rule: Double check rule #1. Sounds silly, but it is the easiest thing to overlook. Good luck and I hope it's as simple as a battery.
Sent from my AT100 using xda premium
Click to expand...
Click to collapse
No you're not insulting by asking that. I use to record music and when something wasn't wasn't working that's the first thing we asked and re asked.
Unfortunately I do believe I checked that out. When I plug in a charger it doesn't even show me a battery charging logo.
I have noticed that when I pull out the battery and connect the charger the led turns red.
I'll see if i can't swap batteries with one of my friends and see if that helps.
Sent from my SGH-T959 using xda premium
Can adb on your pc detect your phone by any chance ? I do not want to scare you but hopefully your not having a motherboard failure or a sudden death :/
Sent from my SGH-T999 using xda premium
shahkam said:
Can adb on your pc detect your phone by any chance ? I do not want to scare you but hopefully your not having a motherboard failure or a sudden death :/
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I'm checking that right now
Sent from my SGH-T959 using xda premium
Well unfortunately there's no response from adb or phone.
However the computer does make a usb device connected sound.
Not sure if that's just a standard sound from the computer or if the phone is triggering it.
Sent from my SGH-T959 using xda premium
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
Android_Monsters said:
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
This.
Sent from my SGH-T999 using xda premium
Android_Monsters said:
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
shahkam said:
This.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I have tried the 3 button combos for T-Mobiles variant of the GS-III with no luck either.... I even tried making a jig and didn't have much luck....
Next step is to buy a jig and see if that works
Thankfully I got a replacement GS-III from insurance. So I'm content... Also since I get to keep the other GS-III as well it feels even nicer.
Sent from my SGH-T959 using xda premium
ironlood said:
I have tried the 3 button combos for T-Mobiles variant of the GS-III with no luck either.... I even tried making a jig and didn't have much luck....
Next step is to buy a jig and see if that works
Thankfully I got a replacement GS-III from insurance. So I'm content... Also since I get to keep the other GS-III as well it feels even nicer.
Sent from my SGH-T959 using xda premium
Click to expand...
Click to collapse
A usb jig should do it most of the time it do work and if it doesn't oh well you could sell it out for parts i guess ?
Sent from my SGH-T999 using xda premium
You would probably make most of your back if you sold it for spare parts and may only have to pay $50 for a replacement. Good luck!
-------------------------------------
ROM: All-star ROM v7
Kernel: Lighting
Radio: LB7 blaze
-------------------------------------
I'm trying to make an app, message if you are willing to help!
-------------------------------------
I'm not sure I understand how a jig is going to help him when the phone won't turn on.
I would try another battery first. You said you were going to try this but I don't see where you confirmed that it wasn't the issue.
Hmm you could have ran into that now infamous mb crash and burn error although I'm not sure how since you were running aosp. Anyone else want to chime in?
Sent from my SPH-L710 using Tapatalk 2
If the battery truly died plugging it in won't be any help
Try another battery, I'm betting that's the issue. T-Mobile will have one or two on hand in store so you can try
Hopefully I will be able to get my hands on a spare battery to test this with as soon as I'm off work.
Sent from my SGH-T999 using Tapatalk 2
Yeah first of lets make sure its not the battery and the jig forces the phone to boot into download mode if im not mistaken.. It is intended for users having similar issues / unresponsive devices...
Sent from my SGH-T999 using xda premium
shahkam said:
Yeah first of lets make sure its not the battery and the jig forces the phone to boot into download mode if im not mistaken.. It is intended for users having similar issues / unresponsive devices...
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Well unfortunately the spare battery i used on my phone was no good in getting the phone to respond.
Now my next step is to attempt to hope that the jig will do something for my phone.
If not i guess that i will have a nice paper weight of luxury lol
Either that or i can sell it to someone.
So far those are the only options that i think i have at the moment.
Sent from my SGH-T999 using Tapatalk 2
Flash STOCK or different ROM (Don't forget kernel too) think the issue is with the Cyanogenmod, mine did something similar, when screen went dark it took literally 5-10 Power button presses to wake the phone up, sometimes it wouldn't respond, other soft keys only would light up, Make backup, Wipe, install, check everything, that what I would do
Shayd93 said:
Flash STOCK or different ROM (Don't forget kernel too) think the issue is with the Cyanogenmod, mine did something similar, when screen went dark it took literally 5-10 Power button presses to wake the phone up, sometimes it wouldn't respond, other soft keys only would light up, Make backup, Wipe, install, check everything, that what I would do
Click to expand...
Click to collapse
He cannot flash anything his phone doesn't answer to anything i don't see how he could do that..
Sent from my SGH-T999 using xda premium
The phone is dead. My friend's gs3 died suddenly one day while I just happen to be using it. I plugged in an otg plug and few minutes later the screen just went black. I was sure it was dead when I plug in a charger and there was no sign of life from the phone.
I don't know if you have to pay a deductible but Samsung is supposedly replacing galaxy s3 for free because there is a known defect which cause the motherboard to go bad. My friend's was a Verizon model and they just replaced it free.
Sent from my SGH-T999 using Tapatalk 2
Hi,
I am having a problem with my new HTC ONE. The phone ran out of battery so died, but wouldn't charge again - the charge light didnt come on, and so it won't turn on anymore. I didn't do anything to it I SWEAR
However I sent it to HTC Repair as they said it can be fixed under warranty and they sent it back to me in 10 days but it still didn't work. So I called up and they said send it to them again and now they said its a damage not under warranty. So they want £264 for repair! or £26 to return it. What should I do?
Is there any chance they'll fix it for free/give me a new one, or shall I just pay £26 and try get it fixed elsewhere? I read online about how awful the customer service for the repair centre is but now its too late, they may have already purposely damaged my phone :'( I am so sad
:crying::crying:
Before you sent it in did you try simply pressing and holding the power and both home buttons at the same time until it rebooted
Sent from my HTC6500LVW using XDA Premium 4 mobile app
---------- Post added at 07:22 PM ---------- Previous post was at 07:21 PM ----------
Kiyuubi said:
Before you sent it in did you try simply pressing and holding the power and both volume buttons at the same time until it rebooted
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sent from my HTC6500LVW using XDA Premium 4 mobile app
No I didn't.. when you say "both" are you referring to 2 home buttons? I only know of one at the bottom.
So does that restart the phone?
I should have done something like this before I sent it tbh.. 0_o
Kiyuubi said:
Before you sent it in did you try simply pressing and holding the power and both home buttons at the same time until it rebooted
Sent from my HTC6500LVW using XDA Premium 4 mobile app
---------- Post added at 07:22 PM ---------- Previous post was at 07:21 PM ----------
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
CloudBibi said:
No I didn't.. when you say "both" are you referring to 2 home buttons? I only know of one at the bottom.
So does that restart the phone?
I should have done something like this before I sent it tbh.. 0_o
Click to expand...
Click to collapse
It was supposed to say both volume buttons when I went to edit it it showed up weird.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Yeah try pressing both volume up and down buttons + power button at the same time. I've read it can take up to 5 minutes so you may be holding then down for a bit.
Sent from my HTC One.
Kiyuubi and josh995 thanks a lot for your help, I will try that when I get my device back and if all else fails.
For now I am going to call them on Monday and complain and see what happens there first. I am not happy to pay £26 for wasting my time!
Has anybody else experienced this same issue at all? Is the hardware of the HTC ONE actually not good enough for its software or something? I would be disappointed yet not surprised...
CloudBibi said:
Kiyuubi and josh995 thanks a lot for your help, I will try that when I get my device back and if all else fails.
For now I am going to call them on Monday and complain and see what happens there first. I am not happy to pay £26 for wasting my time!
Has anybody else experienced this same issue at all? Is the hardware of the HTC ONE actually not good enough for its software or something? I would be disappointed yet not surprised...
Click to expand...
Click to collapse
I had this issue right out of the box. Phone wouldn't show that it was charging and I couldn't get it to turn on at all. I was going to return it when I found a thread with a customer service rep troubleshooting this issue with a customer. What ended up working for me was keeping the phone plugged in for a couple hours then holding power and both volume up and down together (while the phone is plugged in) for 2 1/2 minutes (the customer service rep said it could take up to 5 minutes, so hang in there!). Magically, my phone booted up and that was that. From what I could gather, the phone goes into this state when it goes into a super low battery state, but I don't know for sure.
Sent from my HTC6500LVW using Tapatalk
jaydubbs said:
I had this issue right out of the box. Phone wouldn't show that it was charging and I couldn't get out to turn on at all. I was going to return it when I found a thread with a customer service rep troubleshooting this issue with a customer. What ended up working for me was keeping the phone plugged in for a couple hours then holding power and both volume up and down together (while the phone is plugged in) for 2 1/2 minutes (the customer service rep said it could take up to 5 minutes, so hang in there!). Magically, my phone booted up and that was that. From what I could gather, the phone goes into this state when it goes into a super low battery state, but I don't know for sure.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Oh wow ok thats great news... thanks for sharing!
I wonder why my customer rep didnt tell me to do that first as well though
Anyway I will update the post to let you all know the outcome =]
My phone had strange battery behavior throughout the day yesterday. It discharged much quicker than usual. I charged it to 50%before bed and left it off the charger overnight.
This morning i woke up to a black screen, and a phone that won't charge. I tried a few different cords, outlets and other sources of power.
Anything i can try to fix this? I ordered a replacement, is there anything i can do to hide my s-off? I'm afraid I'm going to get charged for my replacement because I'm s-offed with a custom rom.
Sent from my SCH-I535 using xda app-developers app
ddurandSGS3 said:
My phone had strange battery behavior throughout the day yesterday. It discharged much quicker than usual. I charged it to 50%before bed and left it off the charger overnight.
This morning i woke up to a black screen, and a phone that won't charge. I tried a few different cords, outlets and other sources of power.
Anything i can try to fix this? I ordered a replacement, is there anything i can do to hide my s-off? I'm afraid I'm going to get charged for my replacement because I'm s-offed with a custom rom.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
What ROM and any custom recovery?
carm01 said:
What ROM and any custom recovery?
Click to expand...
Click to collapse
Slimrom.
Cwm touch (6.0.4.5 maybe?)
Sent from my Nexus 7 using xda app-developers app
ddurandSGS3 said:
Slimrom.
Cwm touch (6.0.4.5 maybe?)
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
This sounds like a familiar problem with TWRP recoveries.... It sounds like you had an old version of CWM that may be broken with off mode charging.... Unfortunately your only chance may be to leave the phone on the charger for a day and see if it goes far enough tht you can get the phone to boot.
Kraizk said:
This sounds like a familiar problem with TWRP recoveries.... It sounds like you had an old version of CWM that may be broken with off mode charging.... Unfortunately your only chance may be to leave the phone on the charger for a day and see if it goes far enough tht you can get the phone to boot.
Click to expand...
Click to collapse
Maybe. I've definitely read about that.
So i I'm probably ok to return it? Should I do anything to it?
Sent from my Nexus 7 using xda app-developers app
ddurandSGS3 said:
Maybe. I've definitely read about that.
So i I'm probably ok to return it? Should I do anything to it?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
This happened to me with TWRP. Let it charge and hold the power button for a minute or two. If that doesn't work, try power + vol down. I was able to get mine to boot up eventually. Good luck!
Sent from my HTC6500LVW using XDA Premium 4 mobile app
ddurandSGS3 said:
Maybe. I've definitely read about that.
So i I'm probably ok to return it? Should I do anything to it?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Maybe. It depends how deep verizon looks into why the phone is behaving how it is.
Kraizk said:
Maybe. It depends how deep verizon looks into why the phone is behaving how it is.
Click to expand...
Click to collapse
If it can't boot, they can't look at all.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
brholt6 said:
If it can't boot, they can't look at all.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Again it depends how much effort they put in. When they send the phone to a factory for refurbishing all it needs is a charge and they will see Unlocked/S-OFF
Kraizk said:
Again it depends how much effort they put in. When they send the phone to a factory for refurbishing all it needs is a charge and they will see Unlocked/S-OFF
Click to expand...
Click to collapse
And he'd already have a replacement by then. If it takes a charge, it will probably boot. But without it booting up, pretty sure they can't see anything.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
All they would have to do is put a new battery in it and turn it on, and then see its s-off. Which is what they WILL do in order to resell it as a refurb.
brholt6 said:
And he'd already have a replacement by then. If it takes a charge, it will probably boot. But without it booting up, pretty sure they can't see anything.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you go through the carrier they can back charge your bill for voiding your warranty (exception being if this is an accidental damage exchange, in which case he will be charged a deductible). If he went through HTC he wont have a replacement by then unless he puts a deposit down on an advanced replacement, which he most likely wont get back when they see S-OFF/Unlocked.
---------- Post added at 09:22 PM ---------- Previous post was at 09:21 PM ----------
cmlusco said:
All they would have to do is put a new battery in it and turn it on, and then see its s-off. Which is what they WILL do in order to resell it as a refurb.
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Thank you for understanding how the replacement process works.
Kraizk said:
If you go through the carrier they can back charge your bill for voiding your warranty (exception being if this is an accidental damage exchange, in which case he will be charged a deductible). If he went through HTC he wont have a replacement by then unless he puts a deposit down on an advanced replacement, which he most likely wont get back when they see S-OFF/Unlocked.
---------- Post added at 09:22 PM ---------- Previous post was at 09:21 PM ----------
Thank you for understanding how the replacement process works.
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If Verizon back charged for issues like this, there would be more than a dozen threads warning of it. Do a search. Many people have had phones unable to boot and have successfully gotten warranty replacements. Not a single one has yet to be back charged (or there would be a thread). If his phone boots he won't have to worry about it because there's no point in sending it in. If he sends it to HTC and they are able to get it to boot to see it is unlocked (S-off alone does not break warranty) they will notify him before any charges and send the phone back. At this point he will know the phone is able to boot up. Problem solved.
Edit: probably came off like a ****...not my intention at all. It's a community here and we're all just trying to help each other out.
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So I'm at the mercy of the person that receives the phone?
Got a bad feeling I'm gonna get charged some ridiculous amount of money
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ddurandSGS3 said:
So I'm at the mercy of the person that receives the phone?
Got a bad feeling I'm gonna get charged some ridiculous amount of money
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So you weren't ever able to get it to boot by doing anything? There's been plenty of people on here who have gotten a replacement from Verizon because they've bricked their phone. I'm pretty positive you'll be fine. There would be threads on here already if Verizon was back charging.
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brholt6 said:
So you weren't ever able to get it to boot by doing anything? There's been plenty of people on here who have gotten a replacement from Verizon because they've bricked their phone. I'm pretty positive you'll be fine. There would be threads on here already if Verizon was back charging.
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Nope. Left it on the charger for 12+ hrs. Held the power button down for 5+ minutes, held power and vol buttons the same time length.
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ddurandSGS3 said:
Nope. Left it on the charger for 12+ hrs. Held the power button down for 5+ minutes, held power and vol buttons the same time length.
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Sounds weird but people have mentioned trying the power button and or power + vol down under a bright light. Something to do with the light sensor. Worth a shot at least.
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