4G Note 2 and hangouts: can't make video calls on wifi - Galaxy Note II Q&A, Help & Troubleshooting

I have the following combo and it's weird I can't make calls on wifi. just says something like "no internet connection". But I can browse the playstore and do other things that requires internet connection.
I can make calls using 3G though but I obviously want to avoid that as much as possible as I don't have unlimited data.
thanks

Related

Auto Switch between WiFi and GPRS?

I have data plan (HSDPA Plan) covered.. however everytime when i went into starbucks and want to make a Skype call, I need to switch on WIFI, search for network and start Skype.. is there anyway to make it an Auto Switching between WIFI and GPRS?
Also as I keep my GPRS always on for Direct push, really don't know whether the data is going via WiFi for my skpye or GPRS.. any guys help?
anyone help please!!
heyhey1991 said:
I have data plan (HSDPA Plan) covered.. however everytime when i went into starbucks and want to make a Skype call, I need to switch on WIFI, search for network and start Skype.. is there anyway to make it an Auto Switching between WIFI and GPRS?
Also as I keep my GPRS always on for Direct push, really don't know whether the data is going via WiFi for my skpye or GPRS.. any guys help?
Click to expand...
Click to collapse
If you leave your wifi on all the time it is going to waste battery power, it would be better to just turn on wifi when you know that it is likely that you have a wifi access point within range. On my Trinity, wifi always takes over for browsing but for some reason retrieving mail can sometimes default to HSDPA. If you have a huge attachment to download, it is probably better to push the hangup button to turn off your data connection and just use the Wifi.
Wifi and GPRS switching
The only utility that I found useful for switching between Wifi and GPRS internet access is an application called "Bandswitch" (freeware).

[Q] - Disabling all but WiFi when roaming

Anyone have a short way to disable mobile networks except for WiFi while roaming? I'm taking a trip to the Caribbean, and I would rather use Google Voice and free WiFi than pay Verizon $1.99 a minute. Already have GV set up, just want to know how to disable the other data/voice network connections, or if that's even possible.
Also - if I've got WiFi Tether running in AP mode, can I bridge between my phone and the WiFi provider? The hotel I'm at charges you on a per-device basis (which really sucks), so I figured I'd run WiFi tether and just connect my laptop to the network via cell phone.
wifi on your device only goes one way, you can't use wifi to get data AND transmit data. you're either getting data via wifi, or you're using the network to get data, and transmitting data via wifi. i'm not sure of an option (like on a laptop or pc) which allows ISC (internet sharing)
RE: original question, airplane mode will disable all network connectivity except wifi.
Thanks Patches - didn't even try it out, had just assumed that Airplane mode meant all data went off, including WiFi.
Guess the solution to my roaming issue should be to disable roaming on the data side, and just not answer any voice calls that are incoming.
find out if google voice works on wifi.
also you'll have to consider sms fees also. i'd suggest contacting your carrier (vzw i assume) and tell them what you have in mind, and ask what charges to expect based on usage. how much for incoming and outgoing calls, txts and data. then approach each category and find possible solutions.
best bet is to pony up and get a prepaid phone for voice and txt charges, and wifi for data use on your android. FYI, you can send email to people's phone numbers. "ten digit number"@"carrier name".com (google to find out specifically the domain per carrier)
i don't travel internationally so i'm not very good at it, but i find prepaid phones are less expensive than the roaming charges, or calling cards.

Can you text over wifi instead of sprint network????

Sometimes at home can't get damn 3g signal. So I got wifi how do I send messages using wifi???? ****'s very annoying.
Text is a voice service it doesn't use data at all. If you can't text making/receiving phone calls must be hard at your home as well. Over wifi Google voice or a similar app from the play store would be your best bet
Yes, you can. The best way to do it would be Google Voice, but there are other apps out there capable of it. The way the carriers handle it (in this case Sprint) is over the network... GSM or CDMA. 3g is always an extension of the mobile voice network... this is why you typically cannot make calls and browse the web while on 3g (although Sprint has found a way to defeat this with the Viper and the Evo LTE, though a second chipset). 4g runs on a different band than 3g does, which means it doesn't affect your calling / text capabilities.
I know that is more info than you asked for. The long and short of it is that you need an app designed to run on Wifi, rather than mobile data, but it is possible.
+1 for google voice. I even use it to text from my Nook which doesn't even have 3g.
Sent from my SPH-D700 using XDA
I put mine in airplane mode when I'm home and used voice for everything
Sent from my SPH-D710 using xda premium
G voice.. or complain to sprint and get a airave and hook it up to your wireless router and have signal in your house .. or get roam control (assuming your rooted) and roam when your home and use your wifi for your data needs and sure youll be fine since wont need to worry about sprint and data roaming
Sent from my SPH-D710 using XDA
elliwigy said:
G voice.. or complain to sprint and get a airave and hook it up to your wireless router and have signal in your house .. or get roam control (assuming your rooted) and roam when your home and use your wifi for your data needs and sure youll be fine since wont need to worry about sprint and data roaming
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
I have to use roam control and wifi at my house. I spend most my time in my game room in the basement and.my sprint service sucks down there. But I get perfect signal roaming.
You guys reading?
If you can make a call at home you can text brother
Sent from my awesomely EPIC Phone
Rooster85 said:
You guys reading?
If you can make a call at home you can text brother
Click to expand...
Click to collapse
Uh, slvrap1 already stated this in so many words above. We're discussing workarounds now. And yes, Google Voice is the easiest way to go if you're using an Android phone.
A lot of the information in this thread is wrong...
SMS is actually a function over 1xRTT (just like voice calls) not EVDO (3g)... This is why you can recieve sms messages while on a phone call but not get other data services at the same time...
You never make a phone call or transmit SMS messages over EVDO, it is a data only connection protocol..
This is why SMS are limited to a certain number of characters, because they are actually a hack of the control channel in 1xRTT communications...
Simplified version:
REAL SMS is a hack of the control channel between cell phone and tower. It has nothing to do with a data connection so it can not be transmitted via EVDO, WIFI or any other data connection...
Note: When I state REAL SMS that is because services like google voice and others are all VOIP connections that use data connections to transmit messages and phone conversations... There is character limit in VOIP texting but they impose it because you can send it to a REAL SMS and that has character limitations built in..
numus said:
A lot of the information in this thread is wrong...
SMS is actually a function over 1xRTT (just like voice calls) not EVDO (3g)... This is why you can recieve sms messages while on a phone call but not get other data services at the same time...
You never make a phone call or transmit SMS messages over EVDO, it is a data only connection protocol..
This is why SMS are limited to a certain number of characters, because they are actually a hack of the control channel in 1xRTT communications...
Click to expand...
Click to collapse
Correct. Texting has nothing to do with 3g. You can find an app that can use 3g or wifi to text o stead of the network. This is what my friend uses on AT&T so they don't have to pay for text messages. They use the network.
Sent from my SPH-D710 using xda premium
musclehead84 said:
Correct. Texting has nothing to do with 3g. You can find an app that can use 3g or wifi to text o stead of the network. This is what my friend uses on AT&T so they don't have to pay for text messages. They use the network.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
That actually just sends the message via the data connection to a server, which then relays that into the carrier's system and is then transmitted to the recievers phone via the 1xRTT control channel... They aren't actually texting a phone, they are sending an instant message to a server that then knows how to convert and relay that into a text message.
Note: I use 1xRTT because we are on a CDMA2000 system... for AT&T, T-Mobile and other GSM it works on their *2g* voice connection... I forgot what it is called at this moment...
Use roam control at home, Verizon probably covers you better. 1x roaming is free other than your minutes
deziking said:
Sometimes at home can't get damn 3g signal. So I got wifi how do I send messages using wifi???? ****'s very annoying.
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Click to collapse
Well let me say this. I was at a music festival in March. Had some signal bars but could not make calls or texts. Incoming or outgoing.
When I was in a certain stage I tried again (text) they all failed. I tried to turn on wifi and found an open network! Tried to text. Success!
So in my experience I say yes! Anywhere else I could not text. So when I needed to text I would return to that stage and connect to wifi.
Sent from my SPH-D710 using Tapatalk 2
numus said:
A lot of the information in this thread is wrong...
SMS is actually a function over 1xRTT (just like voice calls) not EVDO (3g)... This is why you can recieve sms messages while on a phone call but not get other data services at the same time...
Click to expand...
Click to collapse
I can text and surf web/Tapatalk while in phone call?!!
Sent from my SPH-D710 using Tapatalk 2
tt281gt said:
I can text and surf web/Tapatalk while in phone call?!!
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Do you happen to be connected to wifi?
Sent from my SPH-D710 using Tapatalk 2
tt281gt said:
Well let me say this. I was at a music festival in March. Had some signal bars but could not make calls or texts. Incoming or outgoing.
When I was in a certain stage I tried again (text) they all failed. I tried to turn on wifi and found an open network! Tried to text. Success!
So in my experience I say yes! Anywhere else I could not text. So when I needed to text I would return to that stage and connect to wifi.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
More likely when you moved you connected to a less loaded tower, being connected to wifi was just a coincidence.
tt281gt said:
I can text and surf web/Tapatalk while in phone call?!!
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Well if you are connected to WiMAX or Wifi.. yes you can make a phone call and surf the web at the same time.. If you are on EVDO, the only way that is possible is if you have 2 cell phones... One to surf the web and one to make calls
tt281gt said:
Well let me say this. I was at a music festival in March. Had some signal bars but could not make calls or texts. Incoming or outgoing.
When I was in a certain stage I tried again (text) they all failed. I tried to turn on wifi and found an open network! Tried to text. Success!
So in my experience I say yes! Anywhere else I could not text. So when I needed to text I would return to that stage and connect to wifi.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Your experience is only coincidental... It is physically impossible because the SMS system is built on the 1xRTT control channel... It has nothing to do with the data connection in any way shape or form... It is a hack on the tower identification and protocol transmission channel.
It is like if you take out a frozen piece of meat, turn on the microwave and leave the piece of meat outside the microwave (never put it in the microwave) and claim the microwave is defrosting the meat...
Rooster85 said:
You guys reading?
If you can make a call at home you can text brother
Sent from my awesomely EPIC Phone
Click to expand...
Click to collapse
Are you reading? He obviously cant text at home.. he did say 3g but probably doesnt know what HES talking about.. i think its safe to say hes getting NO signal since he is unable to send text messages.. thus want other options to send text messages which people are giving.. he doesnt care how the network works and how it uses 1xrtt and not his 3g radio.. he just wants optiong to improve him sending messages at home which no matter how we put it, theres only a few options we've already determine which is 1: google voice or other voip messaging app. 2: using roam control to make sure he has signal to send it regularly while roaming. 3: can get airrave and hook up to his wifi at home to bost his signal inside of the house. 4: leave his house and go walk around til he can send one lol 5: someone said theres apps which allow you to send it over data which then gets converted in the tower and sent as normal.. good luck OP! Probably already found a way just wanted to try and get the thread back on topic for ya lol
Sent from my SPH-D710 using XDA
elliwigy said:
Are you reading? He obviously cant text at home.. he did say 3g but probably doesnt know what HES talking about.. i think its safe to say hes getting NO signal since he is unable to send text messages.. thus want other options to send text messages which people are giving.. he doesnt care how the network works and how it uses 1xrtt and not his 3g radio.. he just wants optiong to improve him sending messages at home which no matter how we put it, theres only a few options we've already determine which is 1: google voice or other voip messaging app. 2: using roam control to make sure he has signal to send it regularly while roaming. 3: can get airrave and hook up to his wifi at home to bost his signal inside of the house. 4: leave his house and go walk around til he can send one lol 5: someone said theres apps which allow you to send it over data which then gets converted in the tower and sent as normal.. good luck OP! Probably already found a way just wanted to try and get the thread back on topic for ya lol
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Google voice will only allow you to text over your google voice phone number... If you use google voice to manage your SMS and text using your phone number, it will still send it via SMS (1xRTT control channel) and will fail There is no alternative when you want to use your actual phone number except for utilizing the sprint web tool.. log into your account and send a text message from the web tool.\
Note: I am one of those people that will correct wrong information if i see it, even if it doesn't 100% pertain to the original post. IMHO it is the only way to ensure people don't start repeating the wrong information and exponentially make it harder to teach people the correct answer.

hotspot error when recieving text or phone call

I under that Sprint VoLTE may get rolled out next year which may fix this problem.
My hotspot works on my Note 4 but if I receive a phone call or a text message it automatically shuts down and I receive the following error. "Unable to connect to data network, turning off Hotspot"
I know I can't surf and talk on the phone at the same time but is there a way for the hotspot to stay on so when I hang up the phone I can go back to surfing?
This is an major inconvience because I have my Note 4 tied to my home phone system through bluetooth. My Note 4 stays upstairs in a window where I get the best reception in my house. So when the hotspot errors, I have to go upstair and turn it back on.
Any advice?
Thanks.
Slash
+1 Very annoying indeed. I have the same problem... It's especially annoying because I set up Google voice to answer all my calls but as soon as it rings from hangouts I lose Internet connection and the voip call drops. Then the phone goes to cellular and I have to answer the phone that way... How do I prevent this? Not call screening I hope.
Easy fix - don't use Sprint for your ISP.
Some of us don't have that option.
That's fine, just realize that you're violating the T&C of your contact and leaching the bandwidth for the rest of us. If you do this, don't EVER complain about crappy download speeds on LTE or 3g since it's probably just someone using that tower as their personal pipeline. RIP unlimited data if this continues.
And there is a fix, use the search function.
Pilotmills, do you have a link to the fix?
Or, do you know what words I should search on?
I can't find the fix.
Thanks.
Slash

Lost data or wifi connection when on call

Anyone else facing a problem of lost data connection during a call? It happens even even with wifi connection. I sometimes need to use the internet during a call... but the internet connection automatically disappears for the duration I'm on call. As soon as I end the call everything is normal.
When on LTE the phone automatically switch to 3G/UMTS during call (VoLTE is not supported by much providers yet).
During the switch if you're in a bad 3G area or with many people on your cell data connection is lost, the phone gives the priority to the call obviously. LTE is working very differently so that's why you can have a nice LTE data connection and without moving a ****ty UMTS data connection.
I've managed to browse web during my calls without issues on the 5T.

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