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I have had my One X since last week on O2, I have noticed the screen flicker on full brightness. So I decided to contact HTC about this and they told me that there must be a problem with my device and to send it back to O2 and get a new one.
If that true then the new 1.28 OTA will not fix the problems that we myte have and it’s a hardware fault
What do you class as a flicker? I notice my screen dimming and brightening fairly regularly under artificial light. Is your flickering more regularly?
fletchem said:
What do you class as a flicker? I notice my screen dimming and brightening fairly regularly under artificial light. Is your flickering more regularly?
Click to expand...
Click to collapse
Its more like a light strobe effect
You are right. Go and return it for a new one... HTC told me the same!
Sent from my HTC Desire using XDA
I'm the same.
Had an undranded One X from phones for you with terrible screen flicker.
I phoned HTC and they said it was def not normal or something that could be fixed with a software update.
I'm just back from exchanging it for a new one and this one is flicker free.
seems there are different types of screen flickers...
i experienced once something like a bad analog tv reception on a very small rectangular portion in the upper left corner when using the browser. you couldn't figure out what was "underneath" it.
it disappeared the same way it appeared...out of the blue
Hi, guys. What do you mean by screen flicker? Im finding that with mine on full brightness it appears as if the backlight part is flickering. Is this what you guys have had? thanks
jsmith_00 said:
I have had my One X since last week on O2, I have noticed the screen flicker on full brightness. So I decided to contact HTC about this and they told me that there must be a problem with my device and to send it back to O2 and get a new one.
If that true then the new 1.28 OTA will not fix the problems that we myte have and it’s a hardware fault
Click to expand...
Click to collapse
When you say screen flicker is this happening all the time? I mean are you talking on the home screen and in apps or just when things are loading etc...?
zerozoneice said:
seems there are different types of screen flickers...
i experienced once something like a bad analog tv reception on a very small rectangular portion in the upper left corner when using the browser. you couldn't figure out what was "underneath" it.
it disappeared the same way it appeared...out of the blue
Click to expand...
Click to collapse
this is not a flicker this one is the browser glitch
silly game HTC is making us play really....more n more i realize i was stupid not to keep the grey that was running perfectly
I just can't see how it can be hardware...
Mine is flickering at times too.It seems like just about every device that is out there is doing it. I still think its software based, and probably a setting to do with the LCD display. If its hardware then HTC are going to run out of phones...
it's what is being discussed here http://forum.xda-developers.com/showthread.php?t=1592157
and HTC CS said the same to me, do a DOA. So I don't think it's software related. Those responsible at HTC should have let their employees know by now if it was SF related, so there's no indications it is so.
Thinking back to when my MacBook had a flickering problem a few years back and when I remember a Dell laptop at work having had an issue before too; I am sure Apple/Dell simply released firmware updates to fix the problem as it was an update that had caused the problem.
Surely something similar can/will be done with the HTC? Maybe its not happening on all devices and is inconsistant so HTC are telling people to DOA there devices whilst they work on a fix for it (maybe OTA)?
I just find it hard to believe that I have had 2x devices now and both have suffered different issues that it could always be the hardware. It would have to be seriously bad luck for 2x phones to come with issues down to the hardware; usually when this many people are having problems its a software issue over hardware (isn't it?).
I mean mine is flickering slightly on certain screens or during certain actions, I don't want to DOA a second device just to get this problem again as I really do love the phone. If the flickering can/will be fixed then I am happy to wait for that, but as mentioned before at this rate everyone with be DOA'ing devices just for the sake of it as different devices just seem to have the same and/or similar issues.
I have this problem. What is weird is that if I charge the phone fully the problem disappears until discharge at reaching like 80% where it starts to appear again and gets worst over discharge. I'd like to know if I'm alone. If not there are chances an OTA can solve it as it would be some kind of bad power management of the screen. And we all know our power management has some troubles
Sent from my HTC One X using XDA
joplayer said:
I have this problem. What is weird is that if I charge the phone fully the problem disappears until discharge at reaching like 80% where it starts to appear again and gets worst over discharge. I'd like to know if I'm alone. If not there are chances an OTA can solve it as it would be some kind of bad power management of the screen. And we all know our power management has some troubles
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Well I didn't notice it at all today, but I have noticed it when my device got to around 68% battery. Although it could of triggered before but I might not have been on the device. Whilst I was using it from 100% down to 86% everything was running perfectly fine with no flicker at all.
Could it be an app/widget in the background that is causing it? Then again probably not as we would all of had to install that same app/widget so ignore me there (thinking out loud).
It seems a lot of the initial launch day stock have the flicker.
I got mine on the 5th from Phones4U and my phone and some others sold that day have been returned to the same store.
The one I got today is totally flicker free on all colours. The screen seems totally different. It's not as blindingly bright as my original one but of a much better quality.
It may be software related but this would suggest otherwise.
If the thoery of it appearing while battery is going down it could just be some underpowering of the screen. That sounds logical and solvable via OTA.
I don't think any app could do that
Sent from my HTC One X using XDA
joplayer said:
If the thoery of it appearing while battery is going down it could just be some underpowering of the screen. That sounds logical and solvable via OTA.
I don't think any app could do that
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Yeah it does... As I said thinking back to Macbook/Laptop and the flicker (which had LCD screens) they were sorted via a firmware upgrade as I mentioned; which really would lead me to think OTA could sort it and that HTC are saying to DOA devices simply because they don't have a solution right at this moment in time.
DazNoonan said:
Yeah it does... As I said thinking back to Macbook/Laptop and the flicker (which had LCD screens) they were sorted via a firmware upgrade as I mentioned; which really would lead me to think OTA could sort it and that HTC are saying to DOA devices simply because they don't have a solution right at this moment in time.
Click to expand...
Click to collapse
Wasn't aware of this MacBook case. Nice to hear.
As I had some troubles with HTC i can tell you that (at least in France it works this way) their support service is like a different company. There is no communication between them and that is wanted for you not to be able to go far in complains. The people at these support center just read there scripts and know less of the product than we do. They can't be aware of early releases issues this way so for them the only solution is a new device. In the end that is stupid because they loose money and their good reputation
Sent from my HTC One X using XDA
joplayer said:
Wasn't aware of this MacBook case. Nice to hear.
As I had some troubles with HTC i can tell you that (at least in France it works this way) their support service is like a different company. There is no communication between them and that is wanted for you not to be able to go far in complains. The people at these support center just read there scripts and know less of the product than we do. They can't be aware of early releases issues this way so for them the only solution is a new device. In the end that is stupid because they loose money and their good reputation
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Thats exactly how it happens over here mate; would rather do the quick fix (handset exchange) than worry about the problem as they are reading from a script and probably don't even really understand the problem... By giving you another device they can simply bide time to report the problem to the technical team to work on a resolution.
I get that flicker only at lock screen when the notification lock screen its select it. Other than that none. So I can't use that lockscreen
Sent from my HTC One X using Tapatalk 2
A few users have reported a Blank Screen of Death, with myself included.
The problem being that the phone's display doesn't switch on when you wake up the device. At this time, Everything else will including the Digitizer and Capacitive buttons.
I have spoken with HTC service centers across Australia and NZ to come to the conclusion that this is a motherboard problem. The infamous flickering issue seems to be involved also, which ends up shorting out the video driver.
The issue isn't just limited to the screen not displaying anything either, there's also the possibility that the back light will cut out, and sometimes leading to corruption on the display.
This isn't just with some devices either, it seems like anyone that has had the screen flickering issue are at risk of this.
To give you an idea of how much it costs to fix this issue, I was quoted at $250 AUD for just the motherboard alone.
The best part is, HTC may also deny your warranty for unlocking your bootloader, as they have with me.
I'll be posting more information as it develops.
EDIT 29/07/12 :: I'm going to request a transcript of my last conversation with HTC but until then, they're denying that this is a problem and saying that it's the user's fault. How? We use our phones to much, or inappropriately.
It's becoming obvious that they're trying to avoid spending anymore money fixing these issues, and have decided just to move on and release a new One X model. (according to news sources.)
Also, Boobinator just posted a video of the One X's screen corrupting while it isn't stuck under the BSOD which you can see here and here
Just to recap.
When the initial issues were found with screen flickering and corruption on the display, we were told it was a software issue.
Many months later, I along with many of you are still experiencing it, even though it's not nearly as bad as it once was.
Now there are growing reports that One X's are starting to lose their displays, and the poly-carbonate weakening and bending the antenna pins. (You can find more information here)
This is something you should all be aware about when purchasing this phone.
Best of luck!
Reserved.
Update Bump
Maybe us in America can file a class action lawsuit? I'm no lawyer here but anyone with better understanding of American consumer laws chime in?
This is problem that occurs with normal usage of the phone.
Another day, another hardware issue. HTC is going down the drain, im hugely disappointed in the way they are handling this mess. Improper testing, too slow to fix problems or ignore/deny them. Bull**** games about unlocking and warranty and now they are already talking about releasing more phones. Its easier for them to move on to a new model than to do the right thing and do a complete recall. Is this a QC issue or a design flaw, with all the negative reports I'm thinking its the latter.
HTC better handle this properly, they need to stop development on all new products untill this is solved.
Sent from my HTC One X using xda app-developers app
Can u please send me details about the store that sells the motherboard ?
I have the same problem...and I need my phone fixed !
Thx
Is this the same flickering that happens in some ROMs when you rotate the phone?
Mine too
This just started happening to mine Nothing displayed on the screen, but it still responds to inputs. Even rebooting into fastboot, same problem. So everything is functioning except the display.
Have just handed it back to vodafone for repair, don't like my odds with the unlocked bootloader though :/
I had this issue on Viper or Android Revolution, but not on other ROMs. But I'm starting to get wifi issue, scratches, scratches on camera lins. I should buy S3, not this.
Sent from my HTC One X using XDA Premium HD app
sent it back because of flickering. I just hope they will fix the problem properly and change the motherboard.
Sent from my Legend using xda app-developers app
This happened to my Incredible S too if any one's interested.....
I'm not buying the HOX, I'm sorry. There's just too many different issues for too many people with this phone. It's an expensive top of the line phone, that does appear to be pretty shoddy put together. I don't care if it's under warranty and I have dumbass-insurance if I break it, but I can't send my phone inn all the time even if it's free. You shouldn't have to send it in at all.......
I presume now know we know why HTC is loosing money, market share and their stocks are going down....
This happened to me too, about a month ago, the phones been in repair since then(1 month, are you freaking kidding me HTC). I also unlocked the bootloader, lets see whether HTC charges me or not.
Also, I managed to get the display to work(somewhat) after shaking the device a bit. But even after that the display wont work properly, I even have 2 short videos of the screen acting weird when i got it to work. Here they are - Video 1 Video 2
Sorry for the ****ty quality, got it on my iphone. This was after I shook the device and the display magically started working. Even with the display working you can see it is really weird, even unresponsive at times.
So guys, there are a lot of places you can buy motherboards from, but they will charge you a lot more than what it's worth mainly because of the shortage within HTC.
I'm so sorry all of you are going through this, but i think we need to raise awareness of this issue. People are buying these phones without realizing there's a good chance they're going to have either bad WiFi antenna's or even a bad motherboard.
Send this to your friends, post it around, contact HTC.
Best of luck!
I am having this problem as well, as well as the WiFi antenna issue. The WiFi antenna somehow bent itself somehow, because after a while it was back to normal signal strength, so I didn't feel like sending the phone away for a month. But now with this screen issue it really is unusable, so it seems I don't have a choice anymore
EDIT
Here is a picture of an example of what happens:
http://i.imgur.com/ScIaM.jpg
And here are two 1 minute videos of what happens:
http://www.youtube.com/watch?v=HIY0_Hy2_mA
http://www.youtube.com/watch?v=WYXXvu11f3o
may heat have damaged gpu? it looks like when pc's video card is about to fail (like faulty memories or damaged gpu)
CAPSGUY said:
I am having this problem as well, as well as the WiFi antenna issue. The WiFi antenna somehow bent itself somehow, because after a while it was back to normal signal strength, so I didn't feel like sending the phone away for a month. But now with this screen issue it really is unusable, so it seems I don't have a choice anymore
EDIT
Here is a picture of an example of what happens:
http://i.imgur.com/ScIaM.jpg
And here are two 1 minute videos of what happens:
http://www.youtube.com/watch?v=HIY0_Hy2_mA
http://www.youtube.com/watch?v=WYXXvu11f3o
Click to expand...
Click to collapse
Heat damage.
I doubt it's heat damage, i hardly played games on mine and it had that problem. I think the most i played was Triple Town, and that was it.
Also, wouldn't it be a massive problem if it was heat damage? That means the tegra 3 processor can't handle stress, and given that the phone inherently has heating issues, this just draws the conclusion that the Tegra 3 is bad news?
it may be a faulty soc
From what I've heard, it's been linked directly to the flickering screen problem. Which could mean that the first batch of One X's have all faulty Soc's? I mean, it's not uncommon for there to be manufacturing difficulties for the first few batches, but this is just absurd.
Atrixx said:
From what I've heard, it's been linked directly to the flickering screen problem. Which could mean that the first batch of One X's have all faulty Soc's? I mean, it's not uncommon for there to be manufacturing difficulties for the first few batches, but this is just absurd.
Click to expand...
Click to collapse
Not all of the first batch flickered. Stop exaggerating.
Hello everyone. First of all, I want to write a small disclaimer saying that I have already searched multiple forums in order to find specific answers to my questions, but haven't managed to find the answers I needed. Furthermore, I am a first-time user on XDA so I also wanted to say Helloooo!!!
Here's the story. Two-days ago I have purchased an HTC One X from Orange, so it's the Tegra 3 international version. I need to point out that this is my very first smartphone. I haven't owned one until now because I felt like all I needed was a small box to speak in. However, times change and I am finally living in the present .
Needless to say, I love this device. However, I have a few questions regarding the handset, and handsets in general.
- First, the temperature. I have searched forums and I have learned that some smartphones get hotter than other, and that it's a normal thing. However, since I am not used with a hot device in my hands (literally and figuratively) it got a bit scared and I have searched the web for answers. The thing is, I wasn't able to find what is the exact safe-zone for this specific device. Keep in mind that this is a Tegra 3 version, and from my understanding Tegras it gets hotter than Snapdragons. Also, I have noticed that on many threads and forums, people mix-up battery and CPU temperatures…I simply want a clear answer. I want to know the safe-zone for both the CPU and battery, separately.
As a side note, I don't really care if the device feels warm in my hands when running demanding apps and games (normally the device is quite cool). However I am afraid I will damage the device if I play heavy 3D games….I don't want that to happen.
I was also wondering whether or not it's safe to use the phone with a protective case on, like otterbox defender. Wouldn't that rubber make the temperatures even higher?
====
- Second question: I ran StabilityTest because I got paranoid and I wanted to see if my device was stable. I ran the first CPU test (unrooted) for about 15 minutes and got no errors. However, I have noticed that on screen it said the cores run at 1,000 MHz…Wasn't this supposed to run at 1,5 Ghz?
=====
- Third. I have also learned yesterday evening that some HTC One X units have a screen ripple issue…I tested mine and indeed I have the same problem.
However, it slightly ripples mostly on the left side. The thing is, it doesn't bother me because it only ripples if I press the glass on its very edge, and I can't see a reason why I would do that when using the device normally. I admit, I haven't pressed too hard because I really like the device and I don't want to damage it.
So what I was wondering is this. Is it normal for every One X to get this ripple effect? I have searched an older thread somewhere, and opinions were mixed. People have said that as long as it doesn't affect the rest of the screen, it's normal. Others (probably those owning another device) claimed it's not normal and the owners should replace the device.
However, the thread was a few months old and I wanted to get some newer answers. Has HTC answered this issue? Is it or is it not normal? I mean, I know no ripples > some ripples, but still. Is it dangerous? Will the problem get worse with the passage of time?
The thing is, someone claimed they have returned the device only to get an even worse one…I am not bothered by how my display ripples. It's nothing annoying, so as long as everything remains the way it is, I see no reason to return the device.
Will it get worse in time…?
Also, is the HTC One X the very first device to experience this issue? If not, how did the situation developed for other handsets experiencing ripple issues?
====
- Lastly, some people claimed that a certain update addressed a certain overheating issue. I am running software version 1.29.401.11 and it says I'm up to date (again, international version). Was this bug-fixing update released on the international version already, or am I running a version that overheats my device? Or, was this problem present on the international version to begin with?
Thank you so much for having the patience of reading my wall of text. I apologize if any information was already out there, I simply couldn't find the answers I needed. Well, I found some.
Regards,
Neevar.
i really want to thank you for asking these questions. many of my questions will be answered too. i am waiting for the latest batch coz i believe i will get a perfect HOX. my basic issue is battery life is short. dint you face any problem like that? or wifi problem?
anyways. i am using N900. it is the most hackable device. i do many hacking and testing with it. can all these be possible with HOX. i am sorry but HOX will be my first android device so i know very little about android.
1) is it possible to hack WEP and WPA (with dictionary) wifi network?
2) is there MDK3 for android?
3) dsniff, dnspoof, etc
4) MITM attack.
if i buy HOX i will really miss my N900 for all these. is it possible to use them in android?
muid02 said:
i really want to thank you for asking these questions. many of my questions will be answered too. i am waiting for the latest batch coz i believe i will get a perfect HOX. my basic issue is battery life is short. dint you face any problem like that? or wifi problem?
anyways. i am using N900. it is the most hackable device. i do many hacking and testing with it. can all these be possible with HOX. i am sorry but HOX will be my first android device so i know very little about android.
1) is it possible to hack WEP and WPA (with dictionary) wifi network?
2) is there MDK3 for android?
3) dsniff, dnspoof, etc
4) MITM attack.
if i buy HOX i will really miss my N900 for all these. is it possible to use them in android?
Click to expand...
Click to collapse
First of all, thanks for arranging all these questions in nice manner.
I'll surely keep track of this thread, as I'm also having similar doubts, which are not yet clear even after reading many threads and posting threads....
Looking forward to buy a new HOX here, preferebly from latest batches....
And a kind request to members those who are replying;
kindly give an unbiased opinon, and pls dont mix up any other issues...
muid02:- buddy, Please read what the thread is for....dont mix up unnecessay issues here, like your N900, adroid and other stupid stuffs...If you want clarification in those issues, start a new thread....
Neevar said:
Hello everyone. First of all, I want to write a small disclaimer saying that I have already searched multiple forums in order to find specific answers to my questions, but haven't managed to find the answers I needed. Furthermore, I am a first-time user on XDA so I also wanted to say Helloooo!!!
Here's the story. Two-days ago I have purchased an HTC One X from Orange, so it's the Tegra 3 international version. I need to point out that this is my very first smartphone. I haven't owned one until now because I felt like all I needed was a small box to speak in. However, times change and I am finally living in the present .
Needless to say, I love this device. However, I have a few questions regarding the handset, and handsets in general.
- First, the temperature. I have searched forums and I have learned that some smartphones get hotter than other, and that it's a normal thing. However, since I am not used with a hot device in my hands (literally and figuratively) it got a bit scared and I have searched the web for answers. The thing is, I wasn't able to find what is the exact safe-zone for this specific device. Keep in mind that this is a Tegra 3 version, and from my understanding Tegras it gets hotter than Snapdragons. Also, I have noticed that on many threads and forums, people mix-up battery and CPU temperatures…I simply want a clear answer. I want to know the safe-zone for both the CPU and battery, separately.
As a side note, I don't really care if the device feels warm in my hands when running demanding apps and games (normally the device is quite cool). However I am afraid I will damage the device if I play heavy 3D games….I don't want that to happen.
I was also wondering whether or not it's safe to use the phone with a protective case on, like otterbox defender. Wouldn't that rubber make the temperatures even higher?
====
- Second question: I ran StabilityTest because I got paranoid and I wanted to see if my device was stable. I ran the first CPU test (unrooted) for about 15 minutes and got no errors. However, I have noticed that on screen it said the cores run at 1,000 MHz…Wasn't this supposed to run at 1,5 Ghz?
=====
- Third. I have also learned yesterday evening that some HTC One X units have a screen ripple issue…I tested mine and indeed I have the same problem.
However, it slightly ripples mostly on the left side. The thing is, it doesn't bother me because it only ripples if I press the glass on its very edge, and I can't see a reason why I would do that when using the device normally. I admit, I haven't pressed too hard because I really like the device and I don't want to damage it.
So what I was wondering is this. Is it normal for every One X to get this ripple effect? I have searched an older thread somewhere, and opinions were mixed. People have said that as long as it doesn't affect the rest of the screen, it's normal. Others (probably those owning another device) claimed it's not normal and the owners should replace the device.
However, the thread was a few months old and I wanted to get some newer answers. Has HTC answered this issue? Is it or is it not normal? I mean, I know no ripples > some ripples, but still. Is it dangerous? Will the problem get worse with the passage of time?
The thing is, someone claimed they have returned the device only to get an even worse one…I am not bothered by how my display ripples. It's nothing annoying, so as long as everything remains the way it is, I see no reason to return the device.
Will it get worse in time…?
Also, is the HTC One X the very first device to experience this issue? If not, how did the situation developed for other handsets experiencing ripple issues?
====
- Lastly, some people claimed that a certain update addressed a certain overheating issue. I am running software version 1.29.401.11 and it says I'm up to date (again, international version). Was this bug-fixing update released on the international version already, or am I running a version that overheats my device? Or, was this problem present on the international version to begin with?
Thank you so much for having the patience of reading my wall of text. I apologize if any information was already out there, I simply couldn't find the answers I needed. Well, I found some.
Regards,
Neevar.
Click to expand...
Click to collapse
Temperature - it does get hot. A lot of people say don't play games whilst charging the device, as it will get hotter.
I personally don't believe in this. The phone should have safeguards (similar to a PC) to specifically stop it overheating - infact it does, when it gets too hot, it stops charging. If it overheats and dies (which is a big if, i've certainly not heard of anyones hox dying from overheating), then this would be covered under warranty anyway. Which I believe is 2 years. It would be reallllly stupid for HTC not to test for heat issues before release. I'm sure they had a fleet of devices all running stress tests just to make sure they didn't melt.
I don't know the 'safe zones' all i know is that HTC confirmed that reaching a temperature of 55c is normal and nothing to worry about. I have since read of people reaching higher temps (72c) but I don't think even that had any adverse effects
The CPU underclocks itself for power saving. This is a separate feature from the companion core. This can be modified, you have to create a shortcut (easiest way is to use minimalistictext, and create a widget, that on tap will open the power saving settings shortcut.) It does run at 1500 however. You haven't been conned at least
Most hox's i've had (6 in total) had the screen ripple, the general rule on whether it is normal or not - if you have to push really hard to get it to ripple, then it's fine. It's only when it ripples on a very gentle touch that you might want to get it replaced/repaired. (a gentle touch does fall into normal use, and this ripple imo shouldn't happen under normal use.)
Do be sure that if you send back the device, that it IS a hardware problem, and that it is a bad enough issue to warrant possibly getting another, but worse problem. Note that I've been through 6 hoxs, each one of them with different (and some of the same) problems. The 6th one, is also defective, and is due to be replaced soon.
I don't believe the HOX is the first device to suffer from screen ripple. My DHD did it. The difference was i had to push unbelieveably hard to make it happen the slightest bit. So clearly there is some sort of design flaw here, particularly on those hoxs that just need a slight touch for it to happen.
Regarding the update that addresses overheating, somebody correct me if I'm wrong, but i think thats the 2.05 update, which hasn't been officially released yet, only leaked. You can install a custom rom with the 2.05 base, but otherwise just be patient and we shall soon have the update OTA.
Hope this helps
lawrence750 said:
Hope this helps
Click to expand...
Click to collapse
Thank you so much for the detailed reply Lawrence. Your feedback really cleared some things in my mind.
Regarding the temperature, I have never seen the LEDs go red or anything like that. It just feels warm, that's all. I just checked the temperatures and right now while idling it shows 39 degrees, but considering the fact that my room temperature is around 33 degrees, I suppose that's a good value (yeah, AC broke, I run a big fan in my face lol). While playing GTA 3 for about 30 minutes last night the temps reached 50 degrees. I have seen older posts claiming that 50 degrees is really bad, but those posts were after or even before the handset launched in certain regions, and most people claiming this were comparing the One X with their own handset. Now that you've said HTC confirmed that 55 is a normal temperature, I think mine performs quite well to be honest...
Note* I haven't played while charging.
About the screen ripple. It doesn't happen on normal use. but if I focus in holding my fingernail on the very edge of the screen and drag it from top to bottom, i do see faint ripples. as I've said, it doesn't bother me as long as it won't get worse... do you have any idea if it can get worse somehow with the passage of time?
I am rather afraid to replace it since yes, I might end up with an even worse unit... so, for me at least it all depends on whether or not the ripples can get worse or if it can damage my display in time. I really don't know what to do here...I certainly don't want to replace my phone for more than one time...
Since you already replaced your HTC One X 5 times now, can you tell me how the process works? Will they replace my phone at the Orange store or do they need to check on it for a frikin week before deciding to give me another?...
Regarding the update, if it's not out then I'll just wait. Considering the fact that according to HTC my temps are in check, and considering the fact that I never got a warning and / or reboot, I should be safe, I hope.
Neevar said:
Thank you so much for the detailed reply Lawrence. Your feedback really cleared some things in my mind.
Regarding the temperature, I have never seen the LEDs go red or anything like that. It just feels warm, that's all. I just checked the temperatures and right now while idling it shows 39 degrees, but considering the fact that my room temperature is around 33 degrees, I suppose that's a good value (yeah, AC broke, I run a big fan in my face lol). While playing GTA 3 for about 30 minutes last night the temps reached 50 degrees. I have seen older posts claiming that 50 degrees is really bad, but those posts were after or even before the handset launched in certain regions, and most people claiming this were comparing the One X with their own handset. Now that you've said HTC confirmed that 55 is a normal temperature, I think mine performs quite well to be honest...
Note* I haven't played while charging.
About the screen ripple. It doesn't happen on normal use. but if I focus in holding my fingernail on the very edge of the screen and drag it from top to bottom, i do see faint ripples. as I've said, it doesn't bother me as long as it won't get worse... do you have any idea if it can get worse somehow with the passage of time?
I am rather afraid to replace it since yes, I might end up with an even worse unit... so, for me at least it all depends on whether or not the ripples can get worse or if it can damage my display in time. I really don't know what to do here...I certainly don't want to replace my phone for more than one time...
Since you already replaced your HTC One X 5 times now, can you tell me how the process works? Will they replace my phone at the Orange store or do they need to check on it for a frikin week before deciding to give me another?...
Regarding the update, if it's not out then I'll just wait. Considering the fact that according to HTC my temps are in check, and considering the fact that I never got a warning and / or reboot, I should be safe, I hope.
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Click to collapse
I don't think the ripple gets worse over time, I can't say for sure really because I haven't had one long enough to see, however I can say that it does appear to be the way they are assembled that causes the issue, and its that that defines how bad the ripple is, rather than it getting worse over time.
My most recent hox, didnt have very bad ripple, and now after 'repair' it does, and also has a dead pixel in a different place. I suspect they actually replaced the screen, and it so happens that this screen has bad ripple. The other one didn't.
If I could find out for definite what they did it would kinda confirm whether the ripple gets worse over time or not, but they didn't log anything about the repair (tracking site never updated) and HTC can't tell me anything other about it than 'we're still waiting for it in repair center'
The replacement process (this applies to UK):
Sales of goods act states that if there is a fault with the device, in the first 6 months after purchase, it is the retailers responsibility to repair, replace, or refund the purchase, unless the retailer can prove that you caused the fault yourself.
If the repair option is chosen, then this mustn't significantly inconvenience the buyer. IE if they send it back unrepaired, they don't really have a choice from then, other than to replace it or refund you.
However there is also a cooling off period.
http://whatconsumer.co.uk/cooling-off-and-cancellations/
Depending on whether you bought the phone from an Orange shop (from actually within the shop) or bought it via internet/phone/mail, it differs slightly.
I'm pretty sure you don't actually
If you bought it online, or by phone, but not in the shop, then you will have a 7 day cooling off period, from the conclusion of the contract
If the service was activated before the 7 day cooling off period, then you have given up the right to a cooling off period, but this must have been clearly communicated and with your agreement.
Orange must also send you written confirmation of the contract and any other additional information applicable. If this doesn't arrive within the 7 days, but before 3 months after purchase, then the cooling off period doesn't start until these confirmations have arrived.
Assuming you're out of this 7 day period, and also assuming that you haven't accepted the goods yet(see below) then you can reject the goods if they aren't as described, fit for purpose, or aren't of satisfactory quality.
Customers are considered to have accepted goods when they:
tell you they have accepted them
alter them
keep them for a reasonable length of time - this varies according to the nature of the goods
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I'm just looking for the cooling off period when bought in a shop, but my head hurts lol, if you do a bit of searching on google should come up fairly easily
Even if there isn't a cooling off period, which you don't need a reason to cancel, then you can reject the goods as mentioned above, on the basis they aren't of satisfactory quality, and in this instance orange will possibly replace, but they aren't obliged to at this point. Appeal to their goodwill, but they may well insist on sending it for repair.
I have read before than if CPU ran at 80 + degree every time then it can last for 2 years , so no worries about heat guys. The money which we have paid is worth.
Sent from my HTC One X using Tapatalk 2
forumhookersdotcom said:
I have read before than if CPU ran at 80 + degree every time then it can last for 2 years , so no worries about heat guys. The money which we have paid is worth.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
But can the adjacent components withstand that heat emitting from the CPU?
Sent from my HTC One X using xda premium
stuart0001 said:
But can the adjacent components withstand that heat emitting from the CPU?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
they use the foil layer to spread the heat over the device, so yes i expect that any nearby components would be fine.
I'm starting to get pissed off.
I got in touch with an HTC technical agent via their online form, and I have received an email where the agent told me that the battery temperature should not go over 50 degrees Celsius. If that happens, then he advised me to return the phone immediately.
He also said that ripples are not normal and once again, I should return the phone.
So I ran Glowball for about 20 minutes and my battery has gone up to 61 degrees Celsius....
I decided to take my phone back to the store where I have bought it. Those dudes raised their shoulders and told me to go to the company that deals with warranties in order to get a paper, then return to them.
I asked them if I can cancel my contract and get a refund, but no, apparently it too much time has passed since I made the purchase.
I have called the company and a clueless lady answered then cut me off mid-sentence when I started talking about technical stuff. She was clearly clueless but asked me if I have been at the store with my phone...derp...
Then she told me that I should go there on monday and see what's what....
What an incompetent way of doing things. I am 99% certain that I won't go anywhere with these monkeys, either that or I'll waste at least a whole month trying to get a hold of a HOX that works as intended.
This being my very first smartphone, I am very disappointed and I'm fearful I have just got myself a two year contract with a carrier, for a phone that doesn't work and with which I'll probably stuck with because of these idiots.
And by the way, why hasn't HTC recalled or announced every carrier and company that deals with warranties that every phone that has ripple and overheat issues need to be recalled and replaced as soon as someone like me shows up in their store with a faulty device in their hands???
htc one x cpu and battery
Hi,
I have the following problem:
I have a HTC One X and have the BinDroid 5.0.0 Rome installiert.Der battery goes down quickly and the system hangs, no matter what I want ... the problem was with Coredroid V4.0 and BinDroid 4.0.0 already ... Not even in Whatsapp I can write without it hangs and the battery will not work correctly if it depends on the charger as soon as I use some program ... no matter what, whether whatsapp or other app's ... in the car when it depends on the charger, it produces the error message "Unable to load, the unit will be more current than the charger can charge" <- something like that ^ ^
now my question: it may be that generally run all CPUs instead of one CPU and the other can be switched on when it is necessary, as it should be normal, according to HTC?
What can or should I do that my HTc one x fluent running again?
Am very satisfied with BinDroid and in my opinion is the best ROM for the HTC One X
Ok this started last night, tablet has been working flawlessly for the last 6 months or more.
What happened was, I wasn't able to use the Internet. Just wasn't working. And every 20 seconds or so it would flash up at the bottom of the screen "connected to (my router)".
So I turned wifi off and on, which usually fixed connection issues, but didn't help. I also restarted router, even though my computer and my phone isn't having any issues.
So then I went to the wifi settings screen to see if there was any way to reset networks. What I saw was this:
If i turn wifi toggle on and watch the screen, it would scan for networks, find the list... Couple seconds pass... Then the toggle would switch itself off and back on! And then it would start looking and finding networks again, and then off and on, and etc etc.
I have tried a factory reset and cache reset.
I have also downloaded the 4.4.2 stock rom and installed using odin for a totally new install.
Still does it.
Any suggestions? Seems very strange. It's under warranty but it seems like an odd hardware fault, seems more like software but I dunno.
Help me xda, you're my only hope.
I've been searching the Internet all day trying to find someone else havin this problem... But I seem to be the only one. And noone seems to have any suggestions.
At the moment I'm having to consider a warranty dispute, but that means however many days/weeks without the tablet which I use on a daily basis.
Not ideal Samsung.
nirurin said:
I've been searching the Internet all day trying to find someone else havin this problem... But I seem to be the only one. And noone seems to have any suggestions.
At the moment I'm having to consider a warranty dispute, but that means however many days/weeks without the tablet which I use on a daily basis.
Not ideal Samsung.
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Click to collapse
Hey. I had the EXACT same problem. Even made a video of it and showed it to the service point personell. Turning on off on again and again, it also displays in the settings the switch just switches itself without any action of mine. It was a hardware defect. send it in and get a new one, better than being annoyed by it. Mine did it on a 5-10sec interval length...
Keks1234 said:
Hey. I had the EXACT same problem. Even made a video of it and showed it to the service point personell. Turning on off on again and again, it also displays in the settings the switch just switches itself without any action of mine. It was a hardware defect. send it in and get a new one, better than being annoyed by it. Mine did it on a 5-10sec interval length...
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Click to collapse
Yeh mines probably every 5-10 seconds...
So this is definitly a hardware fault? In which case I'll have to get in touch with john lewis and hope they will do an exchange in store. If it involves having to send it off to samsung and waiting for it..
Anyway thanks for replying to the question, shame it wasn't better news haha!
nirurin said:
Yeh mines probably every 5-10 seconds...
So this is definitly a hardware fault? In which case I'll have to get in touch with john lewis and hope they will do an exchange in store. If it involves having to send it off to samsung and waiting for it..
Anyway thanks for replying to the question, shame it wasn't better news haha!
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Click to collapse
yeah sorry to be the one to tell you this is a faulty device but it seems like this unit ain't free of errors and there quality control is somewhat sketchy.
Which android version are you running? I am asking because I run kitkat and also have relatively ****ty battery life. I use it for university so I have the screen on and write notes during lectures. Usually it lasted 7-8hours but for about a week or two it now only lasts 4-5 hours of screen time which is really ****ty.
I read somewhere that this might be a motherboard issue and if it is it might be somewhat corellated to our wifi problem. In my case they replaced the wifi module and gave me back my "old" device but this is having bad battery life so I am thinking about sending it in (again). I did however root so I would have to make use of the warranty provided by the seller, not samsung itself, since my knox is tripped.
(in Germany the sellers also must provide 6months - 2 years of warranty and there was a judgement in Europe that rooting must not have any influence on wether your device still is under warranty or not. sadly this only applies to the warranty provided by the seller, not the manufacturer)
Is your BT on and are you connected to a 2.4 GHZ network?
If so, turn off BT
I get random WiFi disconnects and reconnects from 2.4 GHZ networks when BT is on but not connected. Though, Ive never noticed the wifi switch going off and on.
I am running 4.4.2 or whatever, kitkat anyway.
Bluetooth is off, I never use it on my tablet. I dunno what network type I'm running, might be N or might be B/G, but whatever it is it what it has been for months as I havent changed any router settings lately.
I have restarted the router twice already in case this was a network problem, but the network wouldn't cause the wifi to toggle off and on, it would just cause disconnects etc. Least I assume so. I may try this just in case but like I said the network type hasn't changed lately
John Lewis are saying they won't exchange it, it will have to be sent off to Samsung for "repair". Meaning I'll probably get sent back a refurbished second hand one with a dodgy light bleed screen, as I expect they have hundreds of those lying around now.
Oh and it'll be up to 28 days. For a premium and expensive device that's less than 6 months old this just isn't good enough.
nirurin said:
John Lewis are saying they won't exchange it, it will have to be sent off to Samsung for "repair". Meaning I'll probably get sent back a refurbished second hand one with a dodgy light bleed screen, as I expect they have hundreds of those lying around now.
Oh and it'll be up to 28 days. For a premium and expensive device that's less than 6 months old this just isn't good enough.
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Click to collapse
I had mine replaced as well but dont remember wether I got a new one or just my old one repaired... should have written down the IMEI I guess :-/
you're from Bristol, don't the EU rights apply there? If so your retailer should be obliged to replace or repair the device.
http://forum.xda-developers.com/showthread.php?t=1998801
Anyways my replacement was done through Samsung and it took 6 days. But then again idk differences between UK and Germany...
Hello guys, I have a really big problem from a while. Actually im not shure from when, but I noticed hat when I tired to use Note as navigation. Problem is that then phone find satelites, lock GPS signal for a while and then starting to loosing signal, resarching locking witch interwals around 5 second and finally shut down for a while.... so for job as navigation is not a best option. I was trying to find any kind of hardware bug. I cleane all antena, motherboard, replace even whole parts including putting different motherboard for testing - yeah I know I should make a copy, but changing board was looking a quicker option.
So I get to point when I know it isnt be a hardware problem... so where I should look for a solution?
concretcube said:
Hello guys, I have a really big problem from a while. Actually im not shure from when, but I noticed hat when I tired to use Note as navigation. Problem is that then phone find satelites, lock GPS signal for a while and then starting to loosing signal, resarching locking witch interwals around 5 second and finally shut down for a while.... so for job as navigation is not a best option. I was trying to find any kind of hardware bug. I cleane all antena, motherboard, replace even whole parts including putting different motherboard for testing - yeah I know I should make a copy, but changing board was looking a quicker option.
So I get to point when I know it isnt be a hardware problem... so where I should look for a solution?
Click to expand...
Click to collapse
Hi, this is due to the Broadcom BCM4752 chip used by Samsung and it occurred after 6 april 2019 GPS rollover. Samsung could fix this with fixed firmware, but Samsung didn't, and I guess Samsung won't. Most of the Note 2 series use this chip, and if there is no firmware update, there is no chance but to continue using it with a GPS signal losing problem.
We have discussed this issue in detail before, please read what is written in the thread below, it will help you. :good:
https://forum.xda-developers.com/galaxy-note-2/help/gps-problem-losing-satellites-t3923474
Thanks for such a quick reply, yeah I read it however I was hopping this is not the case... well still my two other devices work without problem, if such kind of problems appear I just reboot them and this resolvr problem. One of those devices work on Jelly Bean android... im wondering if this could be a solution? Anyone check that allready maybe?