[Q] ZL wont boot without power source - Sony Xperia ZL

So my ZL won't power up past the boot animation without an external power source.
When I do boot it up and unplug the USB cable, it works for about 30 seconds then it shuts down.
The phone seems to charge fine.
I've already wiped the phone and flashed stock ftf files but the problem persists.
I don't know what else to try, any suggestions?

coilbio said:
So my ZL won't power up past the boot animation without an external power source.
When I do boot it up and unplug the USB cable, it works for about 30 seconds then it shuts down.
The phone seems to charge fine.
I've already wiped the phone and flashed stock ftf files but the problem persists.
I don't know what else to try, any suggestions?
Click to expand...
Click to collapse
Did u contact Sony? They can fix or replace your phone under warranty
Sent from my C6506 using xda app-developers app

That's kinda like last resort.
My bootloader is also unlocked so i would actually rather buy another phone than shell out a few hundred to fix it.
Recovery, fastboot, and flash mode work normally. Its just booting into the system.

coilbio said:
That's kinda like last resort.
My bootloader is also unlocked so i would actually rather buy another phone than shell out a few hundred to fix it.
Recovery, fastboot, and flash mode work normally. Its just booting into the system.
Click to expand...
Click to collapse
Your phone is under warranty, Sony fix it or replace it for free.
Sent from my C6506 using xda app-developers app

maclancer said:
Your phone is under warranty, Sony fix it or replace it for free.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
I dont think Sony will take it under warranty because unlocking the Bootloader voids warranty...

coilbio said:
So my ZL won't power up past the boot animation without an external power source.
When I do boot it up and unplug the USB cable, it works for about 30 seconds then it shuts down.
The phone seems to charge fine.
I've already wiped the phone and flashed stock ftf files but the problem persists.
I don't know what else to try, any suggestions?
Click to expand...
Click to collapse
Funny, mine is doing the EXACT same thing. I think mine overheated once this week, and now I can't boot without plugging it in, and if it doesn't stay plugged in, it will rebook when I launch an app.

ImWarped said:
Funny, mine is doing the EXACT same thing. I think mine overheated once this week, and now I can't boot without plugging it in, and if it doesn't stay plugged in, it will rebook when I launch an app.
Click to expand...
Click to collapse
I called Sony and sent it in.
Have you ever installed custom roms on it?

coilbio said:
I called Sony and sent it in.
Have you ever installed custom roms on it?
Click to expand...
Click to collapse
Of course I have! lol, this isn't a ROM issue, it's a hardware issue. I have a locked bootloader, no custom kernel, which means no damage from ROMs.

ImWarped said:
Of course I have! lol, this isn't a ROM issue, it's a hardware issue. I have a locked bootloader, no custom kernel, which means no damage from ROMs.
Click to expand...
Click to collapse
That means you can use Sony Companion software and install the stock firmware from Sony and send it to Sony for repair or replacement.
Sent from my C6506 using xda app-developers app

maclancer said:
That means you can use Sony Companion software and install the stock firmware from Sony and send it to Sony for repair or replacement.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
Thanks genius... what would I do without you.

ImWarped said:
Thanks genius... what would I do without you.
Click to expand...
Click to collapse
You don't have to be sarcastic, if you don't need any info or help genius.
Sent from my C6506 using xda app-developers app

maclancer said:
You don't have to be sarcastic, if you don't need any info or help genius.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
I was commenting because it's likely we have the same problem, and since I've never heard of this particular problem in ANY OTHER android, it makes it a ZL problem. I was simply letting the OP know he's not alone, obviously we're both going to send them to Sony for replacement.

My ZL developed this issue today. the key difference is that I need it plugged into the charger to boot since it will not boot when it is plugged into my pc.
c6506, rooted once, locked bootloader, no custom roms installed.

coilbio said:
I called Sony and sent it in.
Click to expand...
Click to collapse
Wow..I'm glad I'm not the only one - getting like no responses from my post from a couple of weeks ago was really disenheartening. did Sony send you shipping instructions? did they offer to accept it right away, no questions asked, or did they grill you about your phone? just want to know what to expect

Hung Wei Lo said:
Wow..I'm glad I'm not the only one - getting like no responses from my post from a couple of weeks ago was really disenheartening. did Sony send you shipping instructions? did they offer to accept it right away, no questions asked, or did they grill you about your phone? just want to know what to expect
Click to expand...
Click to collapse
Its actually quite painless.
I called and told them the problem, assured I tried restoring the phone, then they gave me an RMA number and details where to mail it to.

coilbio said:
Its actually quite painless.
I called and told them the problem, assured I tried restoring the phone, then they gave me an RMA number and details where to mail it to.
Click to expand...
Click to collapse
US or Canada ? just wondering for future reference......

Boosted_01 R said:
US or Canada ? just wondering for future reference......
Click to expand...
Click to collapse
US

I don't own a ZL, but i'm planning on buying one later this year(I hope!). Since there are several cases of this issue it would be a good idea if everyone who has it gives a bit of detail on phone usage, how long they've owned the phone, charging habits, etc.

luisoman2000 said:
I don't own a ZL, but i'm planning on buying one later this year(I hope!). Since there are several cases of this issue it would be a good idea if everyone who has it gives a bit of detail on phone usage, how long they've owned the phone, charging habits, etc.
Click to expand...
Click to collapse
I consider myself a very "light" user as I use the phone to check emails/send texts, and look up the odd thing that's blocked at work. While on the subway, I'll listen to music or watch the odd video that I've DL'd...very minimal gaming, though the last two games I DL'd were a couple of Mobage games - Transformers Legends and Monster Match which I would play pretty much all day when work is slow.
Nothing out of the ordinary with charging..phone gets to ~10%, I'll charge. There was the odd times I would charge the phone while playing those games, but again, nothing out of the ordinary

Just became another Victim of this issue two days ago.
were this all happened on 4.2.2 - 10.3.1.A.2.67?
I updated to 4.2.2 - 10.3.1.A.2.67 few days ago and then this happened.
anyone got his/her fixed already?

Related

ZL C6503 turning off after rooting

Unlocked bootloader and rooted phone but now is causing my issues. Whenever I use mobile data and connect to maps my phone turns off after 30 seconds or so. Sometimes it won't even turn on I have to connect to charger then it's fine. This happens every time.
I'm on 4.2.2
Build .244
This started after I flashed the above build. This happens Even on older versions. Help please.
You did a full reset and wipe (incl the internal SD)?
Problems otherwise likely.
LenAsh said:
You did a full reset and wipe (incl the internal SD)?
Problems otherwise likely.
Click to expand...
Click to collapse
I believe so will try again.should I flash via external card? Come to thinking don't think I did.
No difference still same issue.
Should have left it no point rooting this, last time I probably buy Sony.
Only seems to be you having problems... not Sony's fault if you alone can't get it.
LenAsh said:
Only seems to be you having problems... not Sony's fault if you alone can't get it.
Click to expand...
Click to collapse
that's true my fault for buying it.
I think it might something to do with overheating?
riz157 said:
that's true my fault for buying it.
I think it might something to do with overheating?
Click to expand...
Click to collapse
I have C6506, I have overheating and reboots. When it overheats a little it reboots automatically, sometimes even doesn't get to homescreen.
I've send a letter to sony, but about 4 days, no answer!
I rooted the phone, unlocked the bootloader, flashed stock firmware and nothing changed for a while, but then suddenly it rebooted.
And I locked bootloader, and full wiped all phone, all sd cards, but no luck. Even unrooted the phone, but the Overheating is still there. ;(
Some tips.​Answer for Z1 is firmware downgrading, but is it for our ZL! ?
tracins said:
I have C6506, I have overheating and reboots. When it overheats a little it reboots automatically, sometimes even doesn't get to homescreen.
I've send a letter to sony, but about 4 days, no answer!
I rooted the phone, unlocked the bootloader, flashed stock firmware and nothing changed for a while, but then suddenly it rebooted.
And I locked bootloader, and full wiped all phone, all sd cards, but no luck. Even unrooted the phone, but the Overheating is still there. ;(
Some tips.​Answer for Z1 is firmware downgrading, but is it for our ZL! ?
Click to expand...
Click to collapse
Well in the end I just sent it in for repairs. Sony are trying to fix issue, it's been over 10 days still not sorted. I think they are awaiting parts, will keep you posted.
Unsure if I will be charged for this or not.
Btw downgrading didn't make a difference.
riz157 said:
Well in the end I just sent it in for repairs. Sony are trying to fix issue, it's been over 10 days still not sorted. I think they are awaiting parts, will keep you posted.
Unsure if I will be charged for this or not.
Btw downgrading didn't make a difference.
Click to expand...
Click to collapse
Thanks!
I guess Sony makes it harder for them selves for making so much problems with these Battery's for ZL,Z,Z1 phones. So much clients are very sad and angry and probably they won't buy another Xperia phone ever again. This was an SHOCK FOR ME, that such a company (SONY) would be so lightminded about their phones.
REALLY SAD!
Waiting for you'r answer!
I'll be posting too, when sony writes back!
tracins said:
Thanks!
I guess Sony makes it harder for them selves for making so much problems with these Battery's for ZL,Z,Z1 phones. So much clients are very sad and angry and probably they won't buy another Xperia phone ever again. This was an SHOCK FOR ME, that such a company (SONY) would be so lightminded about their phones.
REALLY SAD!
Waiting for you'r answer!
I'll be posting too, when sony writes back!
Click to expand...
Click to collapse
This experience has left me very dissatisfied with Sony, I dont think I'll be buying xperia again but if they fix issue for free might consider sony in the future.
2 companies on my list I try to avoid LG and Sony when it comes to smartphones.
Sent from my SM-N9005 using Tapatalk
riz157 said:
This experience has left me very dissatisfied with Sony, I dont think I'll be buying xperia again but if they fix issue for free might consider sony in the future.
2 companies on my list I try to avoid LG and Sony when it comes to smartphones.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
These problem have occurred in many ZL users recently...in Q/A thread, many post problem like these just different title...i too one of that user...already sent to Sony service center for repair...been 2 weeks now still no answer...but i heard one users that already unroot and locked bootloader already got his phone back in a month waiting...but this issues maybe a problem with the internal battery...
martin132014 said:
These problem have occurred in many ZL users recently...in Q/A thread, many post problem like these just different title...i too one of that user...already sent to Sony service center for repair...been 2 weeks now still no answer...but i heard one users that already unroot and locked bootloader already got his phone back in a month waiting...but this issues maybe a problem with the internal battery...
Click to expand...
Click to collapse
That's very interesting maybe that's why sony have not mentioned anything about cost, even though I've rooted and unlocked bootloader.
A month is a long wait mind you.
Sent from my SM-N9005 using Tapatalk
riz157 said:
That's very interesting maybe that's why sony have not mentioned anything about cost, even though I've rooted and unlocked bootloader.
A month is a long wait mind you.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Did you unroot and locked the bootloader before sent in...ive done that because still have warranty...that guy also has and receive without any cost....maybe they cant find out because locked bootloader method...
And yeah, thats too long for waiting....im planing to sell after i got my ZL back but want to try ZU but i heard it got similar issue as well...
martin132014 said:
Did you unroot and locked the bootloader before sent in...ive done that because still have warranty...that guy also has and receive without any cost....maybe they cant find out because locked bootloader method...
And yeah, thats too long for waiting....im planing to sell after i got my ZL back but want to try ZU but i heard it got similar issue as well...
Click to expand...
Click to collapse
I did flash generic rom and unlock boot loader via flash tool.
Some say that these problems with inbuilt battery are because of the chargers.
The seller i bought from said that it could solve the problem by finsing the original usb cable and the charger.
The problem with me is that my adapter is for USA and I can't simply use in Latvia(Europe).
So try charging youre phone with original usb and adapter, that came with youre phone.
Somebody knows prices for fizing this problem if sony charges from me.?
tracins said:
Some say that these problems with inbuilt battery are because of the chargers.
The seller i bought from said that it could solve the problem by finsing the original usb cable and the charger.
The problem with me is that my adapter is for USA and I can't simply use in Latvia(Europe).
So try charging youre phone with original usb and adapter, that came with youre phone.
Somebody knows prices for fizing this problem if sony charges from me.?
Click to expand...
Click to collapse
Well, i think everybody here is using the original USB and charger that came with the box...I too using it and still having problem like this...I think the problem lies in the battery itself...
Sent from my iPhone using Tapatalk Pro

[Q] Dying ZL

It seems I'm having issues with my 6506 ZL and I don't know if it's related to the Battery bug issue, and/or something else - so I've come to my brothers and sisters here to help :good:
1. The phone will not boot unless it's plugged in (either through USB or the wall charger) as once it hits the Sony logo (or animation) it will turn off.
2. Once I manage to get in, I'm able to use the phone with no issues
3. ..and when I unplug the phone again, if I leave it alone, I'm able to do basic things like use the unlock screen go to different homepages, and open the app drawer
4. If I select a widget, app, or go into settings, the phone turns off.
Since an update wasn't available via the PCC or SUS, I flashed the most recent firmware 10.3.1.A.0.244 myself, and it doesn't seem to help the issue so I'm led to believe it's a problem with the hardware itself - maybe a sensor or something that reads the battery as dead?
Does anyone have any ideas as to what else I can try doing, or am I SOL and need to send it to Sony repair (and potentially have to pay to fix it)? Any help or input would be greatly appreciated
Did u tried to contact Sony? They can replace your phone for free.
Sent from my C6506 using xda app-developers app
They don't seem to be much help - they're trying to pawn it off to my carrier to repair
Hung Wei Lo said:
They don't seem to be much help - they're trying to pawn it off to my carrier to repair
Click to expand...
Click to collapse
In what country you are? Did you bought the phone from the carrier?
Sent from my C6506 using xda app-developers app
maclancer said:
In what country you are? Did you bought the phone from the carrier?
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
I'm in Canada. I bought the phone second hand, through kijiji.ca - it was locked to one carrier (Bell) and I'm with Rogers, so I had to get it unlocked. The rep kept insisting that I have to send it through Bell since it's "their" phone
Hung Wei Lo said:
I'm in Canada. I bought the phone second hand, through kijiji.ca - it was locked to one carrier (Bell) and I'm with Rogers, so I had to get it unlocked. The rep kept insisting that I have to send it through Bell since it's "their" phone
Click to expand...
Click to collapse
There are ROMs available that allow you to unlock it and install any SIM card. I bought mine from Amazon unlocked.
Sent from my C6506 using xda app-developers app
maclancer said:
There are ROMs available that allow you to unlock it and install any SIM card. I bought mine from Amazon unlocked.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the info - I'll keep that in mind for the future, now that I'm semi-comfortable flashing roms :/ Judging by the way he was grilling me, I don't think Sony would accept a modified phone anyway to repair.
But based on my issue, I'm lead to believe it's a hardware issue. Should I try flashing another rom to see if it improves (though I still need to figure out this business about kernels)
Update:
Sony is going to send me a coffin so I can ship my phone to them to get repaired. I have a feeling that they're going to ask for a proof of purchase, however, this phone was given to me as a gift, and the guy who gave it to me is only here 6 months out of the year...am I SOL? any kind soul out there have a bill I could "borrow"?
Sony Xperia ZL C6505 woes
I know this is a bit late (as the post is dated), but it is a hardware issue.
I had the exact same issue, and I managed to figure out the pattern to get past the "boot loop". I do believe it is a board issue, where there has to be some controller that lets the phone know when the battery is dead or not. And I'm 95% sure, its the heat generated by the phone that has ruined that component. Sony makes very excellent products (I've had a number of them- PSP, PS Vita, 2 Sony Vaio laptops), but sometimes when they make silly mistakes- like failing to properly dissipate heat from a handheld device running a quad-core processor. Never had any heat issues with the pSP or PS Vita, but definitely with the two VAIO laptops.
In this instance, I at first thought it was the phone battery, but i ran CPU-z utility on the phone, and it found the battery life to be good. I then took it to a place to change the battery (believing it was a false reading), but they confirmed the battery was good. The phone was experiencing a board issue.
So definitely no firmware flash or Android OS update is going to fix that. It may fix the issue in the future if it prevents some Android OS/Google system component from running the system hot. My phone is on Android OS 4.1.2, and when the battery level fell below 40%, it would start to get hot (roughly 65-70 Celsius); sometimes apps to help cool the phone would drop temperature to 42 Celsius.

ZL doesn't boot after root

So, me and a friend of mine tried to Root my brand new Zl ( model no. c6502 ) after that, whenever I try to turn it on (without a charger), the device vibrates, Sony logo appears and then shut off itself. With the wall charger, right after I plug the USB cord, the LED Notification turn on in the red color, Sony logo appears again and then resets, but with another thing, after reseting the device enters in some kind of boot-loop and it simply don't stop. After I had all this headache, I tried to use both Sony Update Service and PC Companion in order to restore the "original" rom, with no success by using SUS, but with PC Companion, although, by holding the OFF button until it vibrates 3 times and then try to turn it on by pressing Vol-Up + Power Button with the charger plugged in, I managed to make it boot. The only problem is, if I take the Charger cord out, the device simply shut down, recreating the whole problem again...
My ZL is currently without BLU ( BootLoader Unlocker ) along with the original Rom installed directly from the PC Companion.
I'm worried because it looks like some hardware issue or a problem with some kind of file that assist the device in it's boot...
Besides me, is there anyone that had the same problem as mine and know how to fix this issue? Can any of you guys help me, please?
Thank you so much for the attention
Which batch your xzl?13w?
Sent from my C6503 using xda premium
riyoshadqi said:
Which batch your xzl?13w?
Sent from my C6503 using xda premium
Click to expand...
Click to collapse
I'm sorry, I didn't quite get what you said, can you explain to me?
tsuyoshikoike said:
I'm sorry, I didn't quite get what you said, can you explain to me?
Click to expand...
Click to collapse
You can check build date behind the black paper that is under the simcard compartment
Sent from my C6502 using xda premium
riyoshadqi said:
You can check build date behind the black paper that is under the simcard compartment
Sent from my C6502 using xda premium
Click to expand...
Click to collapse
I don't know if this is the same thing, but yes, I do see something like 13w18
Something similar happened to me, I fixed it by pressing the OFF button and let it go when the phone vibrated, by OFF button I mean the one that is under the cover with the sim and sd card
maferrario said:
Something similar happened to me, I fixed it by pressing the OFF button and let it go when the phone vibrated, by OFF button I mean the one that is under the cover with the sim and sd card
Click to expand...
Click to collapse
But you managed to make it work after only vibrating once? or after the three times?
So...After struggling with my phone for what now...5 days, now i'm having the same problem from a guy that I say these past days. While out of the Wall Charger, Sony logo appears but it doesn't boot. With wall charger, it boots, Android starts and everything works just fine, until you take it off from the charger, working for like...2 seconds, it turns off...
I think that I'm almost fixing it XD
Is anyone having the same problem as mine? Anyone who actually made it work? Please, share with us how? xD
P.S.: I'm still trying to figure it out, but help is greatly appreciated :laugh:
Anyone? D:
If flashing new rom can't help, I advise you to get a warranty. There is one guy here having that similar problem, he tried so many method to fix but to no avail. To save ur time just claim the warranty.
Ur problem seem to related with power source which related with battery.
Sent from my Z10 using Tapatalk 4
butatx said:
If flashing new rom can't help, I advise you to get a warranty. There is one guy here having that similar problem, he tried so many method to fix but to no avail. To save ur time just claim the warranty.
Ur problem seem to related with power source which related with battery.
Sent from my Z10 using Tapatalk 4
Click to expand...
Click to collapse
I have a little problem...I bought my Xperia ZL in US territory, so technically I have US waranty but I live in brazil and the warranty will not be able to cover it.

[Q] M919 Only Sync's To PC, But Doesn't Charge???

Hey guys,
Looks like I have a very unique problem here with my Galaxy S4, M919. I've had the phone for about 2 months and it's worked flawlessly until yesterday. It just randomly stopped charging!
I've replaced the charging port already and also re-flashed ROM (aokp_jfltetmo_kitkat_nightly_2014-03-27).
I am unable to charge the phone, however it syncs perfectly with my PC. I've searched all day yesterday and all morning today for anyone with a similar problem but have yet to find anything.
You guys are my best and only hope now.
Please..anyone. I really need your help! I can't afford to purchase a new device.
If you require more information, let me know.
Thanks in advance for your time and help!
EDIT
I just ordered a Qi Wireless Charger from eBay. I'm hoping it'll allow me to charge the phone since it completely bypassed the charging port and is located on the mobo itself. Will update once it arrives and I test it out.
Still looking for answers to this problem though. So if anyone has any thoughts on what may have happened (and its solution), it would be greatly appreciated!
EDIT 2
Just received the Qi Wireless Charger.. It does not work either =(
I will be flashing back to stock again and try to charge the phone while it is off. This is the last thing I can try now. If it still doesn't work, I will be parting out my phone.
LCD $180
MoBo $120
Remaining parts can be discussed
Just message if interested!
BUMP
SH31KH said:
BUMP
Click to expand...
Click to collapse
Have you attempted to flash another ROM and see if the problem persists? Another kernel? I suggest trying another kernel first, then another ROM. Also, I have to ask just to cover all bases, have you tried multiple ports on your PC? The device won't charge at all or just while connected to PC?
Sent from my SGH-M919 using xda app-developers app
JORDVN said:
Have you attempted to flash another ROM and see if the problem persists? Another kernel? I suggest trying another kernel first, then another ROM. Also, I have to ask just to cover all bases, have you tried multiple ports on your PC? The device won't charge at all or just while connected to PC?
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Hey. Thanks for the reply.
I've already tried flashing a new kernel as well as ROM. I've tried all 4 ports on my PC. I forgot to mention that it also does not charge through any wall adapters. Any charging method that involves using a Micro USB cable does not work. The only response I can get is data sync when attached to my PC.
SH31KH said:
Hey. Thanks for the reply.
I've already tried flashing a new kernel as well as ROM. I've tried all 4 ports on my PC. I forgot to mention that it also does not charge through any wall adapters. Any charging method that involves using a Micro USB cable does not work. The only response I can get is data sync when attached to my PC.
Click to expand...
Click to collapse
Hmm that is very strange. That's highly unfortunate and I'm sad to say this is definitely beyond my level of expertise at this point haha. I'd do some more looking around via Google but I really don't know what to tell you friend
Sent from my SGH-M919 using xda app-developers app
---------- Post added at 04:19 PM ---------- Previous post was at 04:14 PM ----------
JORDVN said:
Hmm that is very strange. That's highly unfortunate and I'm sad to say this is definitely beyond my level of expertise at this point haha. I'd do some more looking around via Google but I really don't know what to tell you friend
If you are with T-Mobile, I sure hope you have insurance or JUMP. As a T-Mobile employee, I can vouch that this problem is considered a hardware defect and would fall under an insurance plan. The only thing is though, you'd you have to return to full uprooted stock as an employee in your store will have to perform a physical and software diagnosis. Physical is easy as long as the phone has no cracked screen, no water damage and is YOUR phone. Software, they will plug it into our diagnosis tool where we'd be able to see if you've installed ROMs and such, which would void your warranty.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Sent from my SGH-M919 using xda app-developers app
JORDVN said:
Hmm that is very strange. That's highly unfortunate and I'm sad to say this is definitely beyond my level of expertise at this point haha. I'd do some more looking around via Google but I really don't know what to tell you friend
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
That sucks lol. Thanks for trying though. I'm scared to say it but.. I don't think Google can even help me at this point :crying:
I just ordered a Qi Wireless Charger from eBay. I'm hoping it'll allow me to charge the phone since it completely bypassed the charging port and is located on the mobo itself. Will update once it arrives and I test it out.
Still looking for answers to this problem though. So if anyone has any thoughts on what may have happened (and its solution), it would be greatly appreciated!
Have you tried Odining back to stock?
Sent from my SGH-M919 using XDA Premium 4 mobile app
Android_Monsters said:
Have you tried Odining back to stock?
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah. I've gone to stock..still doesn't charge. Re-rooted and flashed aokp again and same thing.
I honestly have no idea what could cause this. I've never..and i really mean never dropped my phone, nor had any sort of shock or damage to it. No liquid/moisture anywhere around it. No dust. It doesn't make sense for it to be something physical.. it's still being picked up by my computer. I'm still able to flash and transfer files to/from the phone. It just is not charging.
SH31KH said:
Yeah. I've gone to stock..still doesn't charge. Re-rooted and flashed aokp again and same thing.
I honestly have no idea what could cause this. I've never..and i really mean never dropped my phone, nor had any sort of shock or damage to it. No liquid/moisture anywhere around it. No dust. It doesn't make sense for it to be something physical.. it's still being picked up by my computer. I'm still able to flash and transfer files to/from the phone. It just is not charging.
Click to expand...
Click to collapse
Well, it's most likely a malfunction then my friend. A customer came into my store just the other day with his S5 he just purchased three days prior. The device was stuck on that S-View screen even when the S-View case was not covering the screen and even completely detached. We tried everything you can at a T-Mobile store. Even factory reset. Still, the problem persisted. It happens friend, hope you have insurance or JUMP
Sent from my SGH-M919 using xda app-developers app
JORDVN said:
Well, it's most likely a malfunction then my friend. A customer came into my store just the other day with his S5 he just purchased three days prior. The device was stuck on that S-View screen even when the S-View case was not covering the screen and even completely detached. We tried everything you can at a T-Mobile store. Even factory reset. Still, the problem persisted. It happens friend, hope you have insurance or JUMP
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
I don't have insurance..I'm going to wait to try out the wireless charger and take it from there. I might sell the phone to someone with the wireless charger. Will have to just wait and see lol.
Really appreciate your time and help!
SH31KH said:
I don't have insurance..I'm going to wait to try out the wireless charger and take it from there. I might sell the phone to someone with the wireless charger. Will have to just wait and see lol.
Really appreciate your time and help!
Click to expand...
Click to collapse
Are you still having this issue?
I am having the same issue, but this only happens when installing a rom. You cannot just reflash the stock rom. If you still have to phone, I can give you a link on what to down load to set your phone back to defaults. Once you set it back to defaults you should be fine.
My issue:
I installed any custom rom and this Tmobile Phone will not charge at all!!!!
Complete set back to Tmobile Defaults charges perfectly.
I will try flashing a custom Kernel with battery management to see if this help.
thesssfactor said:
Are you still having this issue?
I am having the same issue, but this only happens when installing a rom. You cannot just reflash the stock rom. If you still have to phone, I can give you a link on what to down load to set your phone back to defaults. Once you set it back to defaults you should be fine.
My issue:
I installed any custom rom and this Tmobile Phone will not charge at all!!!!
Complete set back to Tmobile Defaults charges perfectly.
I will try flashing a custom Kernel with battery management to see if this help.
Click to expand...
Click to collapse
Thanks for the reply. I ended up selling the phone to someone for a cheaper price. I tried to ODIN back to stock, however it didn't work. I'd still like to know why it would stop charging if a custom ROM was installed though.
Best of luck with your phone :good:
SH31KH said:
Thanks for the reply. I ended up selling the phone to someone for a cheaper price. I tried to ODIN back to stock, however it didn't work. I'd still like to know why it would stop charging if a custom ROM was installed though.
Best of luck with your phone :good:
Click to expand...
Click to collapse
I found my issue, it first came by my root method. I was using a method that wasn't designed for my model. Then the issue was recovery, again wrong type for model. Finally I got everything to work and I lost lte. to fix that I just added the LTE profile and it works.

[Q] [urgent help needed!] Phone does not boot up unless connected to USB power source

My Sony Xperia ZL is NOT booting up unless it has an external power supply. The phone vibrates, shows the SONY bootscreen, and then dies. Also, the phone runs perfectly until i disconnect it and it simply dies in the blink of an eye. I have an unlocked bootloader and was on CM10.2, flashed the stock ftf for 4.3, then 4.2, and yet nothing worked! My device is just around 8 months old and i doubt that my battery can be dead all of a sudden when it was giving decent backup until today!
krsagar said:
My Sony Xperia ZL is NOT booting up unless it has an external power supply. The phone vibrates, shows the SONY bootscreen, and then dies. Also, the phone runs perfectly until i disconnect it and it simply dies in the blink of an eye. I have an unlocked bootloader and was on CM10.2, flashed the stock ftf for 4.3, then 4.2, and yet nothing worked! My device is just around 8 months old and i doubt that my battery can be dead all of a sudden when it was giving decent backup until today!
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I'd advice you to take it to the service center.
srcharged said:
I'd advice you to take it to the service center.
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Click to collapse
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.
krsagar said:
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.
Click to expand...
Click to collapse
If you have taken a backup of your TA partition, then relock your bootloader before you go to the service center.
I'm pretty sure that your battery is dead.
Do you have a Trim Area backup? If so, restore it and then take it to service.
Sent from my Nexus 7 using XDA Premium 4 mobile app
i have the same issue, tested with service menu and it said battery status is GOOD...
but whats the different between u and me is i didn't unlock the bootloader, but i used the phone more than 1 year and so the warranty is not valid anymore...
thinking to replace the battery by goto some good reputation phone repair shops
krsagar said:
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.
Click to expand...
Click to collapse
mlamlam said:
i have the same issue, tested with service menu and it said battery status is GOOD...
but whats the different between u and me is i didn't unlock the bootloader, but i used the phone more than 1 year and so the warranty is not valid anymore...
thinking to replace the battery by goto some good reputation phone repair shops
Click to expand...
Click to collapse
ITS YOUR BATTERY! TRUST ME!
I had the exact same issue. Just spring for a 30$ battery from eBay. Worked for me! I also brought an Xperia T back to life by replacing the battery ?. It would only show a blinking red light but wouldnt boot or charge. New battery fixed it. Sony DEFINITELY has some kinks to work out with their batteries. At the very least they need to go back to removable ones.
Sent from my C6503 using Tapatalk
You can use it while charging but not while its off charge. If the sony center denies the problem with the battery, No one can help you. You need to check the battery. Hardware related issue. So none of us can help you out online. Please try to get your battery replaced. I think you can do that.
srcharged said:
You can use it while charging but not while its off charge. If the sony center denies the problem with the battery, No one can help you. You need to check the battery. Hardware related issue. So none of us can help you out online. Please try to get your battery replaced. I think you can do that.
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Click to collapse
Yeah. they replaced my Xperia ZL with an Xperia Z without any charges and within 4 days :good: :good:. Thanks a lot, btw. (I couldn't really login here because i was rather preoccupied. That's the reason it's been ages since i replied)
LimaBEERRE said:
Do you have a Trim Area backup? If so, restore it and then take it to service.
Sent from my Nexus 7 using XDA Premium 4 mobile app
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Click to collapse
i did just that!
krsagar said:
Yeah. they replaced my Xperia ZL with an Xperia Z without any charges and within 4 days :good: :good:. Thanks a lot, btw. (I couldn't really login here because i was rather preoccupied. That's the reason it's been ages since i replied)
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Click to collapse
How you like the z compared to the zl?

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