Develop Bugs

[Q]Xperia S touchscreen stopped help

Hello everyone, im kinda sad/mad/idk, yesterday i was texting on my Xperia S, everything normal, when i got a text and i wanted to see it i noticed that the touch wasnt working, i tough well maybe it crashed, i did the power buton+ volume up, restarted all good, when it came to put the PIN the touch wasnt working at all, thats when my heart started beating very hard, i turned off waited, turn on and still nothing, touch wasnt working, i tough gonna try and repair with PC Companion, thats what i did, i did a backup of my data, then started the PC Companion, it repaired etc. when it was done, the touch was working i was like OH tnk you Lord! i choose my language, press OK, all good, it asked for my sim, i put my sim, it restarted, then the same ol happen, touch wasnt working, i did the same i had previously, but this time it didnt work at all.
I dont know what to do i mean, i live in Portugal, i got the Phone in UK, i know there r Sony Centers in Portugal, but i dont know if the Warranty will work?
I mean is there anything i can do?
would it be hardware problem or software?
Since it stoped working then when i run the repair it started working then it stoped again.
i Really love this Phone.
and i didnt had any yelow tint on my screen or my screen was hot, it was all normal.
Peace. Hope yall can help me

Could always try flashtool to put the latest 2.55 software on and see what happens?
Sent from my Jellybean Xperia S

Ben36 said:
Could always try flashtool to put the latest 2.55 software on and see what happens?
Sent from my Jellybean Xperia S
Click to expand...
Click to collapse
Unfortunaly i dont know how to do that.
and another question, doesnt this Mobile has the Sony Warranty?
Since the mobile never had any problem i never installed any costum ROM or unlocked the bootloader.

kaladoo said:
Unfortunaly i dont know how to do that.
and another question, doesnt this Mobile has the Sony Warranty?
Since the mobile never had any problem i never installed any costum ROM or unlocked the bootloader.
Click to expand...
Click to collapse
Just reflash the device using SEUS.

mracer164 said:
Just reflash the device using SEUS.
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Click to collapse
can you give me the Full name please so i can download it?

kaladoo said:
can you give me the Full name please so i can download it?
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Click to collapse
Sony ericcson update service (SEUS), but today the real name is sony update service (SUS),Or you can use pc companion

http://forum.xda-developers.com/showthread.php?t=1900091
Hit Thanks if I helped

panchuckles said:
Sony ericcson update service (SEUS), but today the real name is sony update service (SUS),Or you can use pc companion
Click to expand...
Click to collapse
Like i said, i used the PC companion and it updated all good, but the problem its still there, touch isnt working still.

DekinGBar said:
http://forum.xda-developers.com/showthread.php?t=1900091
Hit Thanks if I helped
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Click to collapse
Does it matter wich version of flashtool should i use?bc the version 9 its giving an error when i try to install

I tried that with flashtool but still it doesn work
the touch isnt working

I, m afraid it's hardware problem and you might have to get your Phone serviced.
Sent from my Xperia S using xda app-developers app

Just to say i managed to get my phone touch working without Sony or spending any money.
Thank for all the help.
Peace

Dial *#*#7378423#*#*
Go to service tests and touchscreen
Draw randomlines there
If they are not getting drawn
Its a hardware problm
Sent from my ST25i using Tapatalk 2

Share with Us how did you get it working so everyone with the same problem could solve it please
Sent from my Sony Xperia S rocking JB

Well since i got my xperia from UK, and i Live in Portugal, and i left the papers there, Sony would charge me to get my phone fixed, well out of frustration, and since my phone didnt had Warranty, i said "f*ck it", my phone never had the yelow tint thing, i never let it drop on the floor, always use cover and the screen thinggy. i Disasembly all the mobile, and i noticed that at the bottom, some pins were like bent, and i saw on youtube that the same thing had all pins right.(Sorry i dont know the name of the thing im talking, all i know its the 2 things on the bottom that connect the lcd to something). Anyways, with 1 lil screwdriver, i managed to put all the pins straight, then i mount all the mobile, and Voilla!!Touch was working, i was so Happy man, i would had paid alot of money for 1 lil thing, and im sure sony would say they changed the LCD.
Well i hope this helps some1, if ur phone isnt in Warranty, dont be afraid to disasemble it, u might save a FEW EUROS/DOLLARS/POUNDS.
Peace

kaladoo said:
Well since i got my xperia from UK, and i Live in Portugal, and i left the papers there, Sony would charge me to get my phone fixed, well out of frustration, and since my phone didnt had Warranty, i said "f*ck it", my phone never had the yelow tint thing, i never let it drop on the floor, always use cover and the screen thinggy. i Disasembly all the mobile, and i noticed that at the bottom, some pins were like bent, and i saw on youtube that the same thing had all pins right.(Sorry i dont know the name of the thing im talking, all i know its the 2 things on the bottom that connect the lcd to something). Anyways, with 1 lil screwdriver, i managed to put all the pins straight, then i mount all the mobile, and Voilla!!Touch was working, i was so Happy man, i would had paid alot of money for 1 lil thing, and im sure sony would say they changed the LCD.
Well i hope this helps some1, if ur phone isnt in Warranty, dont be afraid to disasemble it, u might save a FEW EUROS/DOLLARS/POUNDS.
Peace
Click to expand...
Click to collapse
Mine is having intermittent problems too. So frustrating when you can't do anything at all (can't receive calls!) when the screen stops responding. Will try opening it up and see if the "pins" are not straight.
Thanks.

DO NOT FLASH YOUR PHONE IF YOU DONT KNOW HOW! If you haven't flashed your phone or anything but using it normally, than you can just go to a Sony center, tell them that your touchscreen isn't responding.
If you haven't flashed your phone before, your warranty has NOT been void! So you can go to a Sony center with your warrant.
Sent from my LT26i using xda app-developers app

[Q] [XS] Slugishness problems and major problems

Hi everybody,
since September 2012 i own a Xperia S. At the beginning it actually worked very well but now its a complete catastrophy. The phone is extremely slow even without any apps, sometimes it just crashes and i have to force a reboot, the walkman app just freezes a few seconds and the music doesnt play in that time, the homescreen with both new and old xperia home is extremely slow and some apps just wont open even after the third click on them and only work if i restart my phone. A few little bugs are ok but when i buy a phone for 400€ i think it should at least work fluently. I meant it was Sony's flagship for Gods sake. The back cover is etremelyscratched and is not matte anymore EVEN THOUGH i used cases from the begining. The S would be such a nice device IF everything would work. I contacted Amazon(where i bought it) earlier and they said they could try to repair it. do you think that could actually help? In addition i must say my phone was rooted and even with custom Roms like xzx it was really slo. I repaired it already using the PC Companion, SUS and even by whiping everything and reflashing the STock firmware, still nothing. What do you think i can/should do? as im still a student i really dont have a lot of money but paying 400€ for that phone and then not being able tu use ist normally is just horrbile.
I would really appreciate your help:
PS: Selling would of course be an option but i would only get 250€ and thats not really a lot and enough to buy a nother Smartphone,,,

Radixtrator said:
Hi everybody,
since September 2012 i own a Xperia S. At the beginning it actually worked very well but now its a complete catastrophy. The phone is extremely slow even without any apps, sometimes it just crashes and i have to force a reboot, the walkman app just freezes a few seconds and the music doesnt play in that time, the homescreen with both new and old xperia home is extremely slow and some apps just wont open even after the third click on them and only work if i restart my phone. A few little bugs are ok but when i buy a phone for 400€ i think it should at least work fluently. I meant it was Sony's flagship for Gods sake. The back cover is etremelyscratched and is not matte anymore EVEN THOUGH i used cases from the begining. The S would be such a nice device IF everything would work. I contacted Amazon(where i bought it) earlier and they said they could try to repair it. do you think that could actually help? In addition i must say my phone was rooted and even with custom Roms like xzx it was really slo. I repaired it already using the PC Companion, SUS and even by whiping everything and reflashing the STock firmware, still nothing. What do you think i can/should do? as im still a student i really dont have a lot of money but paying 400€ for that phone and then not being able tu use ist normally is just horrbile.
I would really appreciate your help:
PS: Selling would of course be an option but i would only get 250€ and thats not really a lot and enough to buy a nother Smartphone,,,
Click to expand...
Click to collapse
That's definitely not normal. You probably have a faulty unit.

AW: [Q] [XS] Slugishness problems and major problems
You think? Do you think it would change amything if i send it in?
Sent from my LT26i using xda app-developers app

Radixtrator said:
You think? Do you think it would change amything if i send it in?
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
Usually, a fresh repair will solve all those slowness. But you said that after tons of repairs, the phone is still sluggish. It is definitely not normal. Best solution is to send it in for warranty or demand for a replacement unit. Best of luck.

i really hope that will work.. else im just going to sell it and buy a nexus

Post questions in Q/A from next time please. Not in General.
And yes it looks like u have faulty unit. Cause XS is not that sluggish as you are experiencing it.

ok sry didnt see that i will do so from nowon yes amazon is looking at the problem and will tell me tomorrow if i can send it in

[Q] Dying ZL

It seems I'm having issues with my 6506 ZL and I don't know if it's related to the Battery bug issue, and/or something else - so I've come to my brothers and sisters here to help :good:
1. The phone will not boot unless it's plugged in (either through USB or the wall charger) as once it hits the Sony logo (or animation) it will turn off.
2. Once I manage to get in, I'm able to use the phone with no issues
3. ..and when I unplug the phone again, if I leave it alone, I'm able to do basic things like use the unlock screen go to different homepages, and open the app drawer
4. If I select a widget, app, or go into settings, the phone turns off.
Since an update wasn't available via the PCC or SUS, I flashed the most recent firmware 10.3.1.A.0.244 myself, and it doesn't seem to help the issue so I'm led to believe it's a problem with the hardware itself - maybe a sensor or something that reads the battery as dead?
Does anyone have any ideas as to what else I can try doing, or am I SOL and need to send it to Sony repair (and potentially have to pay to fix it)? Any help or input would be greatly appreciated

Did u tried to contact Sony? They can replace your phone for free.
Sent from my C6506 using xda app-developers app

They don't seem to be much help - they're trying to pawn it off to my carrier to repair

Hung Wei Lo said:
They don't seem to be much help - they're trying to pawn it off to my carrier to repair
Click to expand...
Click to collapse
In what country you are? Did you bought the phone from the carrier?
Sent from my C6506 using xda app-developers app

maclancer said:
In what country you are? Did you bought the phone from the carrier?
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
I'm in Canada. I bought the phone second hand, through kijiji.ca - it was locked to one carrier (Bell) and I'm with Rogers, so I had to get it unlocked. The rep kept insisting that I have to send it through Bell since it's "their" phone

Hung Wei Lo said:
I'm in Canada. I bought the phone second hand, through kijiji.ca - it was locked to one carrier (Bell) and I'm with Rogers, so I had to get it unlocked. The rep kept insisting that I have to send it through Bell since it's "their" phone
Click to expand...
Click to collapse
There are ROMs available that allow you to unlock it and install any SIM card. I bought mine from Amazon unlocked.
Sent from my C6506 using xda app-developers app

maclancer said:
There are ROMs available that allow you to unlock it and install any SIM card. I bought mine from Amazon unlocked.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the info - I'll keep that in mind for the future, now that I'm semi-comfortable flashing roms :/ Judging by the way he was grilling me, I don't think Sony would accept a modified phone anyway to repair.
But based on my issue, I'm lead to believe it's a hardware issue. Should I try flashing another rom to see if it improves (though I still need to figure out this business about kernels)

Update:
Sony is going to send me a coffin so I can ship my phone to them to get repaired. I have a feeling that they're going to ask for a proof of purchase, however, this phone was given to me as a gift, and the guy who gave it to me is only here 6 months out of the year...am I SOL? any kind soul out there have a bill I could "borrow"?

Sony Xperia ZL C6505 woes
I know this is a bit late (as the post is dated), but it is a hardware issue.
I had the exact same issue, and I managed to figure out the pattern to get past the "boot loop". I do believe it is a board issue, where there has to be some controller that lets the phone know when the battery is dead or not. And I'm 95% sure, its the heat generated by the phone that has ruined that component. Sony makes very excellent products (I've had a number of them- PSP, PS Vita, 2 Sony Vaio laptops), but sometimes when they make silly mistakes- like failing to properly dissipate heat from a handheld device running a quad-core processor. Never had any heat issues with the pSP or PS Vita, but definitely with the two VAIO laptops.
In this instance, I at first thought it was the phone battery, but i ran CPU-z utility on the phone, and it found the battery life to be good. I then took it to a place to change the battery (believing it was a false reading), but they confirmed the battery was good. The phone was experiencing a board issue.
So definitely no firmware flash or Android OS update is going to fix that. It may fix the issue in the future if it prevents some Android OS/Google system component from running the system hot. My phone is on Android OS 4.1.2, and when the battery level fell below 40%, it would start to get hot (roughly 65-70 Celsius); sometimes apps to help cool the phone would drop temperature to 42 Celsius.

[Q] ZL wont boot without power source

So my ZL won't power up past the boot animation without an external power source.
When I do boot it up and unplug the USB cable, it works for about 30 seconds then it shuts down.
The phone seems to charge fine.
I've already wiped the phone and flashed stock ftf files but the problem persists.
I don't know what else to try, any suggestions?

coilbio said:
So my ZL won't power up past the boot animation without an external power source.
When I do boot it up and unplug the USB cable, it works for about 30 seconds then it shuts down.
The phone seems to charge fine.
I've already wiped the phone and flashed stock ftf files but the problem persists.
I don't know what else to try, any suggestions?
Click to expand...
Click to collapse
Did u contact Sony? They can fix or replace your phone under warranty
Sent from my C6506 using xda app-developers app

That's kinda like last resort.
My bootloader is also unlocked so i would actually rather buy another phone than shell out a few hundred to fix it.
Recovery, fastboot, and flash mode work normally. Its just booting into the system.

coilbio said:
That's kinda like last resort.
My bootloader is also unlocked so i would actually rather buy another phone than shell out a few hundred to fix it.
Recovery, fastboot, and flash mode work normally. Its just booting into the system.
Click to expand...
Click to collapse
Your phone is under warranty, Sony fix it or replace it for free.
Sent from my C6506 using xda app-developers app

maclancer said:
Your phone is under warranty, Sony fix it or replace it for free.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
I dont think Sony will take it under warranty because unlocking the Bootloader voids warranty...

coilbio said:
So my ZL won't power up past the boot animation without an external power source.
When I do boot it up and unplug the USB cable, it works for about 30 seconds then it shuts down.
The phone seems to charge fine.
I've already wiped the phone and flashed stock ftf files but the problem persists.
I don't know what else to try, any suggestions?
Click to expand...
Click to collapse
Funny, mine is doing the EXACT same thing. I think mine overheated once this week, and now I can't boot without plugging it in, and if it doesn't stay plugged in, it will rebook when I launch an app.

ImWarped said:
Funny, mine is doing the EXACT same thing. I think mine overheated once this week, and now I can't boot without plugging it in, and if it doesn't stay plugged in, it will rebook when I launch an app.
Click to expand...
Click to collapse
I called Sony and sent it in.
Have you ever installed custom roms on it?

coilbio said:
I called Sony and sent it in.
Have you ever installed custom roms on it?
Click to expand...
Click to collapse
Of course I have! lol, this isn't a ROM issue, it's a hardware issue. I have a locked bootloader, no custom kernel, which means no damage from ROMs.

ImWarped said:
Of course I have! lol, this isn't a ROM issue, it's a hardware issue. I have a locked bootloader, no custom kernel, which means no damage from ROMs.
Click to expand...
Click to collapse
That means you can use Sony Companion software and install the stock firmware from Sony and send it to Sony for repair or replacement.
Sent from my C6506 using xda app-developers app

maclancer said:
That means you can use Sony Companion software and install the stock firmware from Sony and send it to Sony for repair or replacement.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
Thanks genius... what would I do without you.

ImWarped said:
Thanks genius... what would I do without you.
Click to expand...
Click to collapse
You don't have to be sarcastic, if you don't need any info or help genius.
Sent from my C6506 using xda app-developers app

maclancer said:
You don't have to be sarcastic, if you don't need any info or help genius.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
I was commenting because it's likely we have the same problem, and since I've never heard of this particular problem in ANY OTHER android, it makes it a ZL problem. I was simply letting the OP know he's not alone, obviously we're both going to send them to Sony for replacement.

My ZL developed this issue today. the key difference is that I need it plugged into the charger to boot since it will not boot when it is plugged into my pc.
c6506, rooted once, locked bootloader, no custom roms installed.

coilbio said:
I called Sony and sent it in.
Click to expand...
Click to collapse
Wow..I'm glad I'm not the only one - getting like no responses from my post from a couple of weeks ago was really disenheartening. did Sony send you shipping instructions? did they offer to accept it right away, no questions asked, or did they grill you about your phone? just want to know what to expect

Hung Wei Lo said:
Wow..I'm glad I'm not the only one - getting like no responses from my post from a couple of weeks ago was really disenheartening. did Sony send you shipping instructions? did they offer to accept it right away, no questions asked, or did they grill you about your phone? just want to know what to expect
Click to expand...
Click to collapse
Its actually quite painless.
I called and told them the problem, assured I tried restoring the phone, then they gave me an RMA number and details where to mail it to.

coilbio said:
Its actually quite painless.
I called and told them the problem, assured I tried restoring the phone, then they gave me an RMA number and details where to mail it to.
Click to expand...
Click to collapse
US or Canada ? just wondering for future reference......

Boosted_01 R said:
US or Canada ? just wondering for future reference......
Click to expand...
Click to collapse
US

I don't own a ZL, but i'm planning on buying one later this year(I hope!). Since there are several cases of this issue it would be a good idea if everyone who has it gives a bit of detail on phone usage, how long they've owned the phone, charging habits, etc.

luisoman2000 said:
I don't own a ZL, but i'm planning on buying one later this year(I hope!). Since there are several cases of this issue it would be a good idea if everyone who has it gives a bit of detail on phone usage, how long they've owned the phone, charging habits, etc.
Click to expand...
Click to collapse
I consider myself a very "light" user as I use the phone to check emails/send texts, and look up the odd thing that's blocked at work. While on the subway, I'll listen to music or watch the odd video that I've DL'd...very minimal gaming, though the last two games I DL'd were a couple of Mobage games - Transformers Legends and Monster Match which I would play pretty much all day when work is slow.
Nothing out of the ordinary with charging..phone gets to ~10%, I'll charge. There was the odd times I would charge the phone while playing those games, but again, nothing out of the ordinary

Just became another Victim of this issue two days ago.
were this all happened on 4.2.2 - 10.3.1.A.2.67?
I updated to 4.2.2 - 10.3.1.A.2.67 few days ago and then this happened.
anyone got his/her fixed already?

[Q] [urgent help needed!] Phone does not boot up unless connected to USB power source

My Sony Xperia ZL is NOT booting up unless it has an external power supply. The phone vibrates, shows the SONY bootscreen, and then dies. Also, the phone runs perfectly until i disconnect it and it simply dies in the blink of an eye. I have an unlocked bootloader and was on CM10.2, flashed the stock ftf for 4.3, then 4.2, and yet nothing worked! My device is just around 8 months old and i doubt that my battery can be dead all of a sudden when it was giving decent backup until today!

krsagar said:
My Sony Xperia ZL is NOT booting up unless it has an external power supply. The phone vibrates, shows the SONY bootscreen, and then dies. Also, the phone runs perfectly until i disconnect it and it simply dies in the blink of an eye. I have an unlocked bootloader and was on CM10.2, flashed the stock ftf for 4.3, then 4.2, and yet nothing worked! My device is just around 8 months old and i doubt that my battery can be dead all of a sudden when it was giving decent backup until today!
Click to expand...
Click to collapse
I'd advice you to take it to the service center.

srcharged said:
I'd advice you to take it to the service center.
Click to expand...
Click to collapse
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.

krsagar said:
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.
Click to expand...
Click to collapse
If you have taken a backup of your TA partition, then relock your bootloader before you go to the service center.

I'm pretty sure that your battery is dead.

Do you have a Trim Area backup? If so, restore it and then take it to service.
Sent from my Nexus 7 using XDA Premium 4 mobile app

i have the same issue, tested with service menu and it said battery status is GOOD...
but whats the different between u and me is i didn't unlock the bootloader, but i used the phone more than 1 year and so the warranty is not valid anymore...
thinking to replace the battery by goto some good reputation phone repair shops

krsagar said:
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.
Click to expand...
Click to collapse
mlamlam said:
i have the same issue, tested with service menu and it said battery status is GOOD...
but whats the different between u and me is i didn't unlock the bootloader, but i used the phone more than 1 year and so the warranty is not valid anymore...
thinking to replace the battery by goto some good reputation phone repair shops
Click to expand...
Click to collapse
ITS YOUR BATTERY! TRUST ME!
I had the exact same issue. Just spring for a 30$ battery from eBay. Worked for me! I also brought an Xperia T back to life by replacing the battery ?. It would only show a blinking red light but wouldnt boot or charge. New battery fixed it. Sony DEFINITELY has some kinks to work out with their batteries. At the very least they need to go back to removable ones.
Sent from my C6503 using Tapatalk

You can use it while charging but not while its off charge. If the sony center denies the problem with the battery, No one can help you. You need to check the battery. Hardware related issue. So none of us can help you out online. Please try to get your battery replaced. I think you can do that.

srcharged said:
You can use it while charging but not while its off charge. If the sony center denies the problem with the battery, No one can help you. You need to check the battery. Hardware related issue. So none of us can help you out online. Please try to get your battery replaced. I think you can do that.
Click to expand...
Click to collapse
Yeah. they replaced my Xperia ZL with an Xperia Z without any charges and within 4 days :good: :good:. Thanks a lot, btw. (I couldn't really login here because i was rather preoccupied. That's the reason it's been ages since i replied)

LimaBEERRE said:
Do you have a Trim Area backup? If so, restore it and then take it to service.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i did just that!

krsagar said:
Yeah. they replaced my Xperia ZL with an Xperia Z without any charges and within 4 days :good: :good:. Thanks a lot, btw. (I couldn't really login here because i was rather preoccupied. That's the reason it's been ages since i replied)
Click to expand...
Click to collapse
How you like the z compared to the zl?