question about throttling - T-Mobile Samsung Galaxy Note II

If you are being throttled by tmobile, does the data icon change to whatever speed they are throttling you to? I.e 4g lte icon to edge icon or does it not change?
I know I am grandfathered into unlimited 4g yet I feel I am being throttled when I am watching long youtube videos. I am currently at 5.5gb and the hiccups are getting more noticeable and consistent.

If they throttle users due to overload on the towers then the icon may not change. This method is more like the QOS service on high end routers. To insure that each users can get service everybody gets slowdown. And despite that this is to insure that each user gets to use the service, there maybe some packet drops. Nothing is perfect.
Also our radios may show better signal than we maybe getting.
Also to create a strong connection further away from the towers both the device and towers may put more power on the signal strength than the bandwidth. In doing so bandwidth may suffer. This also may happen due to the power being used to service large amounts of users at any given time. Again in doing so bandwidth may suffer.
Remember that T-Mobile, like all service providers, reserved the right to limit your service if you prevent others from using their services.

JaguarXT said:
If they throttle users due to overload on the towers then the icon may not change. This method is more like the QOS service on high end routers. To insure that each users can get service everybody gets slowdown. And despite that this is to insure that each user gets to use the service, there maybe some packet drops. Nothing is perfect.
Also our radios may show better signal than we maybe getting.
Also to create a strong connection further away from the towers both the device and towers may put more power on the signal strength than the bandwidth. In doing so bandwidth may suffer. This also may happen due to the power being used to service large amounts of users at any given time. Again in doing so bandwidth may suffer.
Remember that T-Mobile, like all service providers, reserved the right to limit your service if you prevent others from using their services.
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thanks.

Related

[Q] Slow Tethering Speed

I've been tethering laptop to my Galaxy Nexus for a while now but recently the download rate has dropped from 12,000 kbps to 200kbps. Oddly enough my upload rate is 10,000kbps. These speeds are while tethered. My data rate on the phone is 21,000kbps down and 19,000kbps. I haven't made any changes to the software on the phone prior to this happening and I've tried tethering different devices.
Any clue what is happening here?
synaesthesics said:
I've been tethering laptop to my Galaxy Nexus for a while now but recently the download rate has dropped from 12,000 kbps to 200kbps. Oddly enough my upload rate is 10,000kbps. These speeds are while tethered. My data rate on the phone is 21,000kbps down and 19,000kbps. I haven't made any changes to the software on the phone prior to this happening and I've tried tethering different devices.
Any clue what is happening here?
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Is it happening after you have been tethering for a while, say an hour or so. Cause I have had the same issues as well after tethering my laptop for more than an hour. My fear is from what i've heard is starting to track down high data usage for us who have unlimited data plans and not paying the extra for tethering and somehow slowing the connection from 4g to 3g. Although mine gets so slow I cant load up a web page it takes so long.
It only happens when I'm tethering. My phone still has 4g data rates if I'm streaming a video or downloading something.
I've thought that Verizon might be throttling me given that my upload rate is still high, but do they have the ability to determine whether or not traffic is from the phone or from a tethered device?
synaesthesics said:
It only happens when I'm tethering. My phone still has 4g data rates if I'm streaming a video or downloading something.
I've thought that Verizon might be throttling me given that my upload rate is still high, but do they have the ability to determine whether or not traffic is from the phone or from a tethered device?
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Im certainly no expert but I do know that AT&T has implemented a plan to throttle the unlimited data plan customers down to 3g speeds after they reach 5gig limit till the end of the monthly billing cycle then bring it back up to 4g. I would think that Verizon can and do do this too. Also wouldnt it seem possible that since they require us to pay for tethering and have the ability to turn on or off that feature on our cell phones that they could also have the ability to track down the ones with high data usage and throttle them down? Again I am not an expert but only speak from the experiences I have and heard.
LvnInOC said:
Im certainly no expert but I do know that AT&T has implemented a plan to throttle the unlimited data plan customers down to 3g speeds after they reach 5gig limit till the end of the monthly billing cycle then bring it back up to 4g. I would think that Verizon can and do do this too. Also wouldnt it seem possible that since they require us to pay for tethering and have the ability to turn on or off that feature on our cell phones that they could also have the ability to track down the ones with high data usage and throttle them down? Again I am not an expert but only speak from the experiences I have and heard.
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But he's on Verizon. And AT&T is throttling all data connections at 3gb or 5gb, not just when you're tethering. OP says he gets his full speeds on the phone but not the tethered device.
If Verizon was going to monitor him for tethering and try to manage the connection, they'd just shut it off and send him a warning email/SMS, not throttle.
Despite tethering and never using Wifi, I haven't exceeded the 5Gb soft cap yet. I don't think I've directly given Verizon a reason to throttle me unless they can tell that my phone is tethering without the feature being on my plan.
This weekend I tried installing different ROMs but all of them have the same low tethering speed.

Verizon vs. 4G high traffic usage

I have a question that perhaps others could answer. I am a high user of traffic on the 4G side, and have been experiencing lately extreme amounts of issues with connectivity. This includes throttling noise, and random resets of connections from the network. I haven't had any issue with signal quality, or tower being overloaded (the downgrade to 3g). The only issues as of lately are extremely low speeds on the downstream portion, slower than 300kbps.
After 3 tickets had been filed with Verizon to network technicians. They had all claimed a variety of problems. One being that the software was out of date. Second was that the area had signal degradation. Third was confirming the second persons opinion. However all three of these I proved to them were wrong. Firstly I have the latest software, as Samsung had repaired my device and updated everything, I have had also 4 replacement devices to test with. Also the signal degradation would apply to the entire connection, not just downstream as it is now. Also in the past I had perfect connection with 30Mbps down and up.
I am constantly told by Verizon reps that if I was being throttled I would be flagged and they could see it. Lately they have offered a few things, drop the contact with no penalty, replace the phone with a new 4g phone, or switch the device out again. I am at a loss with what to do, does anyone have any insight on Verizons practices with throttling?
What do you guys say about doing a test on Verizon's network to see if they throttle 4g connections that use excessive data?
They did say they would throttle those 5% but I have yet to see it happen but this only applies to unlimited plans
donsh00tmesanta said:
They did say they would throttle those 5% but I have yet to see it happen but this only applies to unlimited plans
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I have a bit of proof that, that would disagree with this. I have swapped out 4 devices, and have a few theories how they throttle. They do a daily poll on the highest usage devices on the router used for unlimited. They set those device ids to have last priority on QoS or they seem to cause some sort of digital noise to the connection. Because I've been experiencing severe data degradation on connections where the packets will come back with incorrect check sums and corrupt data. What do ?!
donsh00tmesanta said:
They did say they would throttle those 5% but I have yet to see it happen but this only applies to unlimited plans
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3G only, they claim.
adrynalyne said:
3G only, they claim.
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Just noticed my routes are changed when I experience the throttling, as well as port filtering. Sent a letter, have another network ticket out, technician said software out of date seems that they aren't issuing the IMM76Q to out area yet. The replacements they send me with the newest version experience lots of signal issues too. Anyone else have issues with 4g drop offs on the IMM76Q version?
unknownzero said:
Just noticed my routes are changed when I experience the throttling, as well as port filtering. Sent a letter, have another network ticket out, technician said software out of date seems that they aren't issuing the IMM76Q to out area yet. The replacements they send me with the newest version experience lots of signal issues too. Anyone else have issues with 4g drop offs on the IMM76Q version?
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There is nothing in the 'Q' version that touches the radios or telephony. It was merely an update to gimp local searches.
They are lying to you.
adrynalyne said:
There is nothing in the 'Q' version that touches the radios or telephony. It was merely an update to gimp local searches.
They are lying to you.
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Not sure about this, I had 4 replacements devices sent to me with the new update. They all have authentication issues with the network now. The old version works perfectly. My older phone hasn't received the ota push yet either, so it could be a network issue too.
Also BIG NEWS, Verizon said they solved a network back-end problem, after my 4th trouble ticket had been put in. They did repairs on a LTE tower nearby, one of the directional antennas was defective. So far traffic has been more stable than before, however the degradation is still apparent. This could be a regional issue with the switching center, as most of the issues are a city-wide experience.
I put it another trouble ticket for the 4G issues that I and everyone else have. This included the voice channel over data corruption, and random connection drops from towers.

[Q] Conditional Roaming?

Is it possible to change the signal level at which the phone would roam? My issue is that at my workplace the signal is very low to almost non-existent, the phone does switch to roam and I get 3 bars, but as soon as it detects the faintest smell of a sprint tower signal it drops the moderate roaming signal and tries to connect to the really low sprint signal.
Basically, what I am trying to achieve is that the phone can measure the new sprint signal if it feels like it but not to connect to it immediately but rather wait until it can get a better higher level before switching over.
I am not looking at force roaming the phone permanently... I just want to see if it possible to modify the threshold where the phone switches over.
Anyone? I know the signal levels can be measured via engineering mode on the phone. There has to be a way to modify the threshold level for the domestic signal switchover. I am aware it is in Sprint's best interests to keep using their towers whenever possible rather than their partners, even if it means using a signal that is worthless, for the end user... Sprint's interests do not align properly with us sometimes.
fenixjn said:
Anyone? I know the signal levels can be measured via engineering mode on the phone. There has to be a way to modify the threshold level for the domestic signal switchover. I am aware it is in Sprint's best interests to keep using their towers whenever possible rather than their partners, even if it means using a signal that is worthless, for the end user... Sprint's interests do not align properly with us sometimes.
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I belive you answered your own question!!!
It wouldn't be good if it woukd stay on roam anyway as you will get the nasty letter from sprint about excessive roaming and threaten you with canceling your contract.
Sent from my SPH-L900 using JellyBombed Tapatalk 2

Connection/Speed Issue and Tower Question

I'm in the Los Angeles area where Sprint's 4G Network is just being built up. The service is terribly slow, even when on the 4G Network. My question/problem though is, I've noticed that when I go from one area to another, for instance if I'm at a shopping center and on tower that's 3G and then cross the street to another shopping center that has a tower that's 4G... my Data gets all screwed up. Somehow in the process of connecting to a new tower with a different speed, my Data always freezes up and you can't do anything for long periods of time. I'm talking anywhere from 5-10 minutes. I often have to put my phone into Airplane mode and reconnect to get anything moving.
Just wondering if this was a common occurrence? Or if this is just a result of Sprint's crappy network, or what.
On a related note, I've also noticed that even if I'm not going between towers, there are a lot of times when my phone says it has a strong Data Connection on either 3G or 4G, say 3 bars or so, and yet my Data hangs and I can't use the web. Any ideas what the cause might be?
captaingrey said:
I'm in the Los Angeles area where Sprint's 4G Network is just being built up. The service is terribly slow, even when on the 4G Network. My question/problem though is, I've noticed that when I go from one area to another, for instance if I'm at a shopping center and on tower that's 3G and then cross the street to another shopping center that has a tower that's 4G... my Data gets all screwed up. Somehow in the process of connecting to a new tower with a different speed, my Data always freezes up and you can't do anything for long periods of time. I'm talking anywhere from 5-10 minutes. I often have to put my phone into Airplane mode and reconnect to get anything moving.
Just wondering if this was a common occurrence? Or if this is just a result of Sprint's crappy network, or what.
On a related note, I've also noticed that even if I'm not going between towers, there are a lot of times when my phone says it has a strong Data Connection on either 3G or 4G, say 3 bars or so, and yet my Data hangs and I can't use the web. Any ideas what the cause might be?
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The bars do not determine your signal strength. There's cases where people have no bars but data is still being transferred and get fantastic speeds. I recommend installing Speedtest and depending on your results you should call your network provider on the data issue
Sent from my Nexus 4 using xda premium
LuigiBull23 said:
The bars do not determine your signal strength. There's cases where people have no bars but data is still being transferred and get fantastic speeds. I recommend installing Speedtest and depending on your results you should call your network provider on the data issue
Sent from my Nexus 4 using xda premium
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Yeah, I have Speedtest. The speeds in LA are awful. Usually range from 0.54 to 0.78 mbps DL on 3G. On 4G its about 8.7 - 9.13.
And thanks for the response, but I still don't understand what the connection issue is between Towers and I'm pretty sure calling Sprint to ask them what the deal is would be a waste of 3 hours.
captaingrey said:
I'm in the Los Angeles area where Sprint's 4G Network is just being built up. The service is terribly slow, even when on the 4G Network. My question/problem though is, I've noticed that when I go from one area to another, for instance if I'm at a shopping center and on tower that's 3G and then cross the street to another shopping center that has a tower that's 4G... my Data gets all screwed up. Somehow in the process of connecting to a new tower with a different speed, my Data always freezes up and you can't do anything for long periods of time. I'm talking anywhere from 5-10 minutes. I often have to put my phone into Airplane mode and reconnect to get anything moving.
Just wondering if this was a common occurrence? Or if this is just a result of Sprint's crappy network, or what.
On a related note, I've also noticed that even if I'm not going between towers, there are a lot of times when my phone says it has a strong Data Connection on either 3G or 4G, say 3 bars or so, and yet my Data hangs and I can't use the web. Any ideas what the cause might be?
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Click to collapse
I may not know what can cause this issue but I can try to help on making it a tad better. Check out my recent post on how to increase your data speed on the Note 2 http://forum.xda-developers.com/showthread.php?t=2253340 and if your data does hang, try going into Settings, More Settings, Mobile networks, and just uncheck and check Mobile data. Hope this helps out.

heavy t-mobile 5g users

I rarely only used my device internet at home, I would always get on wifi but this month seeing my speeds on 5g are better I left wifi off. So the issue I noticed is because I am over 50gb t-mobile blocks 5g and forces me to less speeds. The issue is the device thinks its still on 5g and does not knock down to 4g settings and that means no internet. So image my surprise waking up with missed emails and notifications from social media. Not a big deal really but it would be nice if my device switches automatically instead of me going into settings to change over to 4g.
This what the agent said and it makes sense, but why not slow my 5g to a crawl?
"Thank you for patiently working with me today. I was able to review the account and I can see that the reason for the slow connection with your mobile data is due to that we are on data deprioritization. This means that you are already exceeded the 50 GB of high speed data threshold per month, and you will experience slow mobile data connection. But definitely this will refreshed once your new billing cycle starts.
fearbasel04 said:
I rarely only used my device internet at home, I would always get on wifi but this month seeing my speeds on 5g are better I left wifi off. So the issue I noticed is because I am over 50gb t-mobile blocks 5g and forces me to less speeds. The issue is the device thinks its still on 5g and does not knock down to 4g settings and that means no internet. So image my surprise waking up with missed emails and notifications from social media. Not a big deal really but it would be nice if my device switches automatically instead of me going into settings to change over to 4g.
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Click to collapse
I dont believe it's the data being throttled. I dont use up my 50gb data but sometimes i get no data from 5g and have to change it to lte. I think its an issue with the towers because if i move to a new location it works fine and when going back to the previous location it stops working again. Might be that they are updating the towers or something. Atleast with that location i had issues with it stopped doing it. If lte works for you and 5g doesnt then its probably not being throttled
fearbasel04 said:
This what the agent said and it makes sense, but why not slow my 5g to a crawl?
"Thank you for patiently working with me today. I was able to review the account and I can see that the reason for the slow connection with your mobile data is due to that we are on data deprioritization. This means that you are already exceeded the 50 GB of high speed data threshold per month, and you will experience slow mobile data connection. But definitely this will refreshed once your new billing cycle starts.
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Click to collapse
Doesn't matter if u switch back to 4g lte. Your data will be slowed to 2g speeds until this billing cycle is up. 50gb is a cap if high speed regardless of what network you use.
ErickF said:
I dont believe it's the data being throttled. I dont use up my 50gb data but sometimes i get no data from 5g and have to change it to lte. I think its an issue with the towers because if i move to a new location it works fine and when going back to the previous location it stops working again. Might be that they are updating the towers or something. Atleast with that location i had issues with it stopped doing it. If lte works for you and 5g doesnt then its probably not being throttled
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The tech promised a workaround and he honestly tried to help but no go. So we pushed it to a higher tech and they made a ticket. Second tech explained even if throttled the device should move down to 4g. Just like you said, its a tower issue that an engineer needs to check out.
strictlyphat said:
Doesn't matter if u switch back to 4g lte. Your data will be slowed to 2g speeds until this billing cycle is up. 50gb is a cap if high speed regardless of what network you use.
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After a second tier tech checked it out, she said it might be a tower issue that a engineer needs to check. She said if there is 5g issue the device should connect to 4g. Seems that 5g is on but not working. What she also said if its throttled it should switch down to other speeds. Are you sure that its not supposed to change?
Hopefully T-mobile continues to look into these "tower issues" - as others have said, 5G on T-mobile is a mess. I've just disabled it completely since it will constantly freeze the data connection on my phones.
Nightwind Hawk said:
Hopefully T-mobile continues to look into these "tower issues" - as others have said, 5G on T-mobile is a mess. I've just disabled it completely since it will constantly freeze the data connection on my phones.
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lol
Nightwind Hawk said:
Hopefully T-mobile continues to look into these "tower issues" - as others have said, 5G on T-mobile is a mess. I've just disabled it completely since it will constantly freeze the data connection on my phones.
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Click to collapse
I am pissed with 5g and I understand it's a new, but you are right it freezes and sometimes 4g lte is faster when i run speed tests. I can live with normal speeds, but freezing is not one of them.
My daughter consistently uses 50 to 60 gb a month alone and she never gets throttled.
Sent from my IN2017 using Tapatalk
Nightwind Hawk said:
Hopefully T-mobile continues to look into these "tower issues" - as others have said, 5G on T-mobile is a mess. I've just disabled it completely since it will constantly freeze the data connection on my phones.
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You must be in north\central NJ like me. Lol. Disabled for same reason.
Code:
strictlyphat said:
You must be in north\central NJ like me. Lol. Disabled for same reason.
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I'm in Los Angeles!!! One of their most major cities...

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