I sent my new Nexus 7 back due to massive, intermittent screen flickering and I was wondering if anybody else has done the same?
The status of repair is:
"Product was repaired OK and is now packed ready for shipping or pick up."
I am wondering if they even fixed anything or if they are just sending it back. I was hoping they would replace it altogether but it doesn't that way.
Thanks for any responses.
Probably they changed the whole screen.
Most tablet manufacturers will just replace the tablet. Because of the amount of time it will take. Unless someone actually works for the warehouse issuing out Nexus 7 replacements you will not get a solid answer. Just check the serial number when you get your Nexus 7 back.
swisstourist said:
Probably they changed the whole screen.
Click to expand...
Click to collapse
p282 said:
Most tablet manufacturers will just replace the tablet. Because of the amount of time it will take. Unless someone actually works for the warehouse issuing out Nexus 7 replacements you will not get a solid answer. Just check the serial number when you get your Nexus 7 back.
Click to expand...
Click to collapse
Thanks guys and I hope you are right p282!
p282 said:
Most tablet manufacturers will just replace the tablet. Because of the amount of time it will take.
Click to expand...
Click to collapse
...and, most likely, it will be a refurbished unit unless no returned units are available.
PJ Clifford said:
...and, most likely, it will be a refurbished unit unless no returned units are available.
Click to expand...
Click to collapse
I guess I can deal with a refurbished unit as long as it works.
Sent from my SGH-M919 using Tapatalk 2
Some folks are touchy about them. If the company actually goes through the returned units and really does refurbish them, they can be better than new. Unfortunately, a lot of companies like to power them up, see that something is displayed and call them "refurbished". Dunno where ASUS fails in that spectrum...
PJ Clifford said:
Some folks are touchy about them. If the company actually goes through the returned units and really does refurbish them, they can be better than new. Unfortunately, a lot of companies like to power them up, see that something is displayed and call them "refurbished". Dunno where ASUS fails in that spectrum...
Click to expand...
Click to collapse
I'm hoping they actually did change something because there is a intermittent issue and they probably didn't mess with it long enough to notice. I guess we shall see..
Sent from my SGH-M919 using Tapatalk 2
Well it's on it's way back after only two days in repair. I'm not feeling to confident.
Dear ASUS Valued Customer,
Your RMA is scheduled for shipment today. You may check status with the courier directly for estimated delivery date; however please keep in mind that the courier’s website may not be updated until after 7pm PST depending on the actual pick up time of your RMA.
Infomation
Customer 000000000000000000000000000000000000
Rma# U****
Repair Center SMS Infocomm(USA) Corp
Shipping Carrier
Tracking# 5**************
Product Type Eeepad (System)
Received Address ****************
Most likely a refurb with that quick a turnaround.
danvee said:
Most likely a refurb with that quick a turnaround.
Click to expand...
Click to collapse
Agreed. Check it out thoroughly.
PJ Clifford said:
Agreed. Check it out thoroughly.
Click to expand...
Click to collapse
I'm just hoping they didn't send the same one back because in my opinion there is a hardware related screen issue. The problem is somewhat intermittent so they could've missed it.
Sent from my SGH-M919 using Tapatalk 2
Same here, RMAed it because of light bleed and dead pixels. It was on the status "REPAIR IN PROGRESS" since Friday morning (sent to the EU repair centre in Czech). Now it just turned to: Product was repaired OK and is now packed ready for shipping or pick up.
Crossing my fingers that they actually repaired/replaced it
Does anyone know for sure that if you send you Nexus into Asus for a warrant problem, do they send you back a refurbished unit or a brand new one?
Sent from my Nexus 7 using xda premium
RPK925 said:
Does anyone know for sure that if you send you Nexus into Asus for a warrant problem, do they send you back a refurbished unit or a brand new one?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Mine should be here tomorrow so I'll let you know the details.
Sent from my SGH-M919 using Tapatalk 2
RPK925 said:
Does anyone know for sure that if you send you Nexus into Asus for a warrant problem, do they send you back a refurbished unit or a brand new one?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
No. There's no knowing 'for sure' unless they tell you (and even then).
There's no stated policy concerning it, so it's entirely case by case.
If you send a unit for repair, be sure to record the serial #.
That's the only way you'll know for certain.
The refurbished ones are generally indistinguishable from new.
Most places will send a refurbished unit unless there are absolutely no refurbished ones available.
Last month I sent my 2012 32GB N7 back to ASUS for warranty repair. I had been living with bad external speakers for a couple months. While transitioning from portrait to landscape when I was watching a video the tablet froze up and started making a high pitched squealing noise. Only thing I could do is long press the power button. Long story short...a little over 2 weeks after sending the N7 away I got the same tablet back with new speakers.
What a fail company Asus is...
Got my tablet back with "TEST OK/NO TROUBLE FOUND" so they call 7 dead pixels NO TROUBLE FOUND?? They pulled this **** on my before with the Prime so they are in for another discussion... WTF do they employ monkeys there??
I got my Nexus 7 back from repair yesterday and is not the same unit I sent in. I can't tell if it is a refurbished unit or new but either way I'm happy it's a different one.... for now.
Sent from my Nexus 7 using Tapatalk 2
Related
Hi,
my friend dropped his Galaxy Nexus on the floor and broke the screen (glass and display). But the phone seems to be working, since it gives the vibration and a little sound when turned on and off. When connected to the PC the storage is displayed correctly (all the photos are there). The problem is when i stick the SIM and when i try to call it fails to receive the call, but afterward you can see the LED notification blinking the white color about every 7 secs.
Since i cannot return for warranty because it was dropped, now im looking to buy the display. Prices seem a bit high...
The question that I've got is this: Is it worth to Change the Display? Can I be sure that the phone will eventually work?
It concerns me the fact that maybe something else is damaged.
Any help or thought is appreciated.
Many thanks.
PS: My friend is a Noob when talking about phones and he didnt know whether it was on 4.0.4 or 4.2.1
It will work properly.
What is the price for screen ??
Divyesh42 said:
It will work properly.
What is the price for screen ??
Click to expand...
Click to collapse
Thanks for your fast answer,
I've been searching over the internet and the lowest price i could find was about $120, was hoping a bit less since other phones like galaxy s3 was like $40. Can you find me any display?
aaronkatrini said:
Can you find me any display?
Click to expand...
Click to collapse
http://lmgtfy.com/?q=galaxy+nexus+replacement+display
Buy Nexus 4 better than that.... and sell your broken nexus
Zepius said:
http://lmgtfy.com/?q=galaxy+nexus+replacement+display
Click to expand...
Click to collapse
XD! thanks.... i really tried though... to find any display with low price and was asking the other user if he had any and was willing to sell. anyway...
bump!
aaronkatrini said:
bump!
Click to expand...
Click to collapse
ive got a broken galaxy nexus, faulty mainboard, perfect physical conditions but no warranty. I would take your galaxy nexus if you still have it. Would you like selling it? i will transplant your mainboard to mine.
Samsung Galaxy Nexus repair how to
Hi. Only to comment: My Galaxy Nexus bought on the Google Play store started freezing after 9 months... typical intermittent problem.
I had a hard time to find how to create a ticket request to have the Galaxy Nexus repaired.
This is the web page with information:
CAN"T POST LINKS!!! www[dot]samsung[dot]com[slash]us[slash]support[slash]service[slash]warranty[slash]GT-I9250M
I called the Samsung Android phones repair center (at midnight PDT) and got the ticket number, service repair approval. They sent me the regular mail label and I sent it. Now I'm waiting for the repaired phone.
Good luck.
MMRM
Well, sad day today. A golf ball landed on my galaxy s3's screen. Needless to say, golf ball > galaxy s3.
Called customer service to see how much it is to be replaced, and with my insurance, its a big 166$. Ridiculous.
EDIT:
My brother works at a Radio shack, and they'll fix it for like 100$.
Has anyone used Radio shack before to get a screen replacement? If so, how long did it take, and did they do a goob job?
feet taiserva
Purchase the replacement screen on eBay, watch a video on youtube on the screen replacement. It's easier than you think and wouldn't cost much at all. If your opposed to that I would trust them, it's not difficult.
MiG8GT said:
Purchase the replacement screen on eBay, watch a video on youtube on the screen replacement. It's easier than you think and wouldn't cost much at all. If your opposed to that I would trust them, it's not difficult.
Click to expand...
Click to collapse
The 100$ is what my brother said, after looking online it actually ends up to being 329$.
I'm thinking I'll let T-Mobile do it... I don't want to risk destroying it myself..
Kind of sucks though, a golf ball dropped and cracked it as bad as it did, it's at the bottom, like right on the home button, but the crack went to nearly the top of the screen.
Did you check eBay?? I would think they were way under $100 for the screen.
MiG8GT said:
Did you check eBay?? I would think they were way under $100 for the screen.
Click to expand...
Click to collapse
Well I checked Amazon, I have Amazon Prime for free for being a student.. and they are around $15-20.
I just don't want to take the chance that i make it worse than it already is... I'm not good at all at doing things like that, I'd rather it be done by someone who knows what they are doing.
Also, they said I could use a phone from the T-Mobile store until mine is replaced, which is pretty cool..
Understandable you don't want to make it worse than it already is. Try looking for places in your local area, there are repair shops that fix phones and video game systems for a fraction of the cost. Some times on Groupon they have Groupons for say $60 for a screen replacement, that's always another option you could check out.
MiG8GT said:
Understandable you don't want to make it worse than it already is. Try looking for places in your local area, there are repair shops that fix phones and video game systems for a fraction of the cost. Some times on Groupon they have Groupons for say $60 for a screen replacement, that's always another option you could check out.
Click to expand...
Click to collapse
Yea, I will look around.. But I do like that I can take it to T-Mobile, and they will loan me a phone while it's being fixed. I'll have to odin it back to stock though. Oh well.
Thanks for the input!
Can't hurt to check around. Anytime!
Ontop of having Radio Shack doing it...it will void your warranty...to keep your warranty either have T-Mobile or Samsung fix it.
Sent from my Galaxy S III
CodyRst said:
Well I checked Amazon, I have Amazon Prime for free for being a student.. and they are around $15-20.
I just don't want to take the chance that i make it worse than it already is... I'm not good at all at doing things like that, I'd rather it be done by someone who knows what they are doing.
Also, they said I could use a phone from the T-Mobile store until mine is replaced, which is pretty cool..
Click to expand...
Click to collapse
Good call just pay the price and don't worry about the other stuff
Sent from my SGH-T999 using xda app-developers app
daxecutioner24 said:
Good call just pay the price and don't worry about the other stuff
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Well I called the insurance company this morning. They said $150, and that my replacement phone will be here tomorrow.
All is well, atleast it still works so I can use it until the new one comes tomorrow. Glad im getting a new one as well, instead of just getting this one fixed and sent back.
Thanks for feedback guys! :victory:
Well, as new as a refurbished phone can get. Any replacement/warranty phone that congress from tmobile is most likely going to be refurbished. I know because I have one and I'm very nit picky about my phone and always find some small defect with it.
Sent from my SGH-T999 using xda premium
ucantak3dis said:
Well, as new as a refurbished phone can get. Any replacement/warranty phone that congress from tmobile is most likely going to be refurbished. I know because I have one and I'm very nit picky about my phone and always find some small defect with it.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yeah, I have had that experience as well... Although more often than not, I end up with a busted camera which is more than a *minor* defect...
Asurion sometimes sends out BNIB devices but only if a) they don't have a refurb on hand or b) you've gone through a few refurbs in a short time.
I tried fixing my Nexus One's cracked screen...ROYALLY ****ed it up (just a little too much glue & ripped a ribbon) and ended up wasting $150 even after selling it for parts on eBay.
I would say if you are thinking about doing it yourself and don't have a lot of patience/manual dexterity/proper tools & work environment, don't try.
Also I figure the S3 is probably a lot harder to take apart than my old N1.
CodyRst said:
Well I called the insurance company this morning. They said $150, and that my replacement phone will be here tomorrow.
All is well, atleast it still works so I can use it until the new one comes tomorrow. Glad im getting a new one as well, instead of just getting this one fixed and sent back.
Thanks for feedback guys! :victory:
Click to expand...
Click to collapse
Yeah it may come plastic wrap and all but it's a refurbished one. Fixing the one you had at least you knew it was ok and how old it is compare to a used one that may bring a host of issues.
Sent from my SGH-T999 using xda app-developers app
Well got the replacement today, was surprised when i opened it.
It came with the phone, a battery, a back cover, a usb and charger, headphones, a new sims card.
I'm wondering if I need to send back my old battery, or just the old phone?
CodyRst said:
Well got the replacement today, was surprised when i opened it.
It came with the phone, a battery, a back cover, a usb and charger, headphones, a new sims card.
I'm wondering if I need to send back my old battery, or just the old phone?
Click to expand...
Click to collapse
Just the old phone. You keep all accessories and back cover.
Sent from my SGH-T999 using Tapatalk 2
Towle said:
Just the old phone. You keep all accessories and back cover.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Sounds good, just dont want to be charged for a battery or usb cable
I thought when you do an insurance claim the broken phone is yours.
Sent from my SGH-T999 using Tapatalk 2
Five0nIt said:
I thought when you do an insurance claim the broken phone is yours.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
That thought makes no sense at all,
Sent from my Nexus 7 using xda premium
I sent my first-gen Nexus 7 in to Asus RMA the week before the new version was announced.
Yesterday, they shipped it back, and a new serial number was provided in the RMA record.
Now, all of the prefixes I have seen for first-gen models have started with a C. The new one has a D60 prefix. Also, the return shipment originated in San Jose, but I sent my old one to Texas.
I'm sure this is just wishful thinking, but is there any chance they're sending me the new model? I did a search on the forums but found no mention of serial numbers for this iteration.
mryeti said:
I sent my first-gen Nexus 7 in to Asus RMA the week before the new version was announced.
Yesterday, they shipped it back, and a new serial number was provided in the RMA record.
Now, all of the prefixes I have seen for first-gen models have started with a C. The new one has a D60 prefix. Also, the return shipment originated in San Jose, but I sent my old one to Texas.
I'm sure this is just wishful thinking, but is there any chance they're sending me the new model? I did a search on the forums but found no mention of serial numbers for this iteration.
Click to expand...
Click to collapse
My serial number for Neuxs 7.2 starts with D60.
It'll be immediately obvious when you receive it and turn it on due to the screen.
Given the serial #, there's probably a reasonable chance they sent you a Nexus 7.2
Well, that would be absolutely amazing to get a free Upgrayedd, especially after all of the unkind things I've read about the Asus RMA process.
I'll post back here when I know more. I'll be out of town when it's delivered, so the suspense will be killing me.
You'll notice it just by the bezel and how slimmer it looks. It's all black without the silver rim.
Sent from my ADR6300 using Tapatalk 2
The only drawback I can think of is I'd have to order a new Portenzo case for it. This is certainly not the worst problem I've ever had...
mryeti said:
The only drawback I can think of is I'd have to order a new Portenzo case for it. This is certainly not the worst problem I've ever had...
Click to expand...
Click to collapse
Post pictures?
Kanshan said:
Post pictures?
Click to expand...
Click to collapse
Pictures of the Portenzo case I don't even know if I need yet? That would be tricky right now, but I'd be happy to if I end up needing to order one.
mryeti said:
Pictures of the Portenzo case I don't even know if I need yet? That would be tricky right now, but I'd be happy to if I end up needing to order one.
Click to expand...
Click to collapse
Sounds like this thread is getting a little bit ahead of itself
Okay guys, I literally just got my phone last night and boy do I love it! But I've just noticed an issue with it already and I just wanted to see if others have had it as well. Heres a few pictures. Ive got a slight issue in that I ordered it from the US, but I live in New Zealand. Heres hoping I have some sort of warranty
Some input from users would be nice!
Cheers,
Call HTC or the place you bought it from. One should be able to accommodate you.
Sent from my HTC One_M8 using XDA Free mobile app
Someone posted this in another forum too....
mm79k said:
Someone posted this in another forum too....
Click to expand...
Click to collapse
ya man that is not normal at all. I'm pretty sure they have a warranty over this, just give them your pictures along with your order information.
Yeah well I contacted HTC and because it is a US phone it's gonna cost me $100 to get it shipped to Taiwan to be repaired as local New Zealand stores will not cover it.
It's a real pain in the ass. I could get it replaced by Amazon but then I have to ship it to someone in the US to ship to Amazon to replace it .and then get it shipped back to me as they will not replace it if I ship it directly to them.
I literally just got this phone last night and so disappointed that it just happened to be one of the unlucky phones. :'(
Sent from my HTC One_M8 using XDA Free mobile app
0mnom said:
Yeah well I contacted HTC and because it is a US phone it's gonna cost me $100 to get it shipped to Taiwan to be repaired as local New Zealand stores will not cover it.
It's a real pain in the ass. I could get it replaced by Amazon but then I have to ship it to someone in the US to ship to Amazon to replace it .and then get it shipped back to me as they will not replace it if I ship it directly to them.
I literally just got this phone last night and so disappointed that it just happened to be one of the unlucky phones. :'(
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
Man that sucks
You can always try self repair.
That is cosmetic part only. If you see iFixit teardown, that strip is basically held down by simple glue. You can take it all out carefully (use hair dryer to soften rest of the glue). Make sure that stripe is straight. If it isn't, make it straight and put it back on using fresh glue (dont use super glue, use hot melt adhesive minimally, spread it using match stick or something small on the back of the strip. Or you can use any water based adhesive that dries to clear finish).
It is not that difficult repair job. You can always take help of local repair shop. This is rather simple fix.
0mnom said:
Okay guys, I literally just got my phone last night and boy do I love it! But I've just noticed an issue with it already and I just wanted to see if others have had it as well. Heres a few pictures. Ive got a slight issue in that I ordered it from the US, but I live in New Zealand. Heres hoping I have some sort of warranty
Some input from users would be nice!
Cheers,
Click to expand...
Click to collapse
I have the same with mine, but not that bad.
It's quiet simple to repair with super glue and one razor. You just have to put a very tiny bit of glue in the razor and spare it, but be carefully to do not split glue over the screen or the camera!
I'm just watching mine, if it gets worst I'll try to fix, but seems to be same since I bought it.
This sort of tampering results in a warranty void though doesn't it? I'd be really keen to try it out. But then if something really bad does happen to my phone I wanna be able to fix it. Haha man if only everything was just perfect
Sent from my HTC One_M8 using XDA Free mobile app
My phone has the exact same issue. Does not seem to get worse, but over a span of a year or two I could see that peeling off substantially more. It is held on by simple adhesive, I'm put off by the issue but then again it is an easy fix.
Grizraz said:
My phone has the exact same issue. Does not seem to get worse, but over a span of a year or two I could see that peeling off substantially more. It is held on by simple adhesive, I'm put off by the issue but then again it is an easy fix.
Click to expand...
Click to collapse
Can you not replace yours either? I'm tempted to fix it, but I dont want to void the warranty if its needed. This is covered under warranty I assume? Since its happening to multiple people it should be anyway! Itll cost me $99 if I wanna replace it since I bought it from Overseas. I could get a free replacement from Amazon but that requires the US address to send it to. Any trustworthy people out there?? haha
Cheers,
Grizraz said:
My phone has the exact same issue. Does not seem to get worse, but over a span of a year or two I could see that peeling off substantially more. It is held on by simple adhesive, I'm put off by the issue but then again it is an easy fix.
Click to expand...
Click to collapse
Grizraz, did you eventually repair it yourself or did you send it in? My friend bought an m8 and has this problem as well. She's going to bring it back to the carrier to see if they can do something for her. Otherwise she might go the warranty route. I'm considering helping with the repair because it seems easy..
Everyone else who repaired it themselves.. Was it easy?
Sent from my HTC One_M8 using XDA Free mobile app
I took the phone to the local Sprint dealer, a mall kiosk, they never heard of this happening and simply referred me out to some support number. I have not attempted to fix it yet, will post when I do with photos etc. Hopefully if someone else fixes it, they will do the same
Due to a shipping problem, I wound up receiving two Fire TVs from Amazon. Customer service told me I could just keep the second one but later I found out it had been blacklisted. They also informed me that apparently once a device is blacklisted, it cannot be removed from the list. I'm not actually out anything (since I only ordered one to begin with), but I was curious if anyone knew if the device could be useful without a connection to Amazon, or will it forever just be a pretty black brick?
Thanks!
Can it run xbmc?
Sent from my SCH-I545 using Tapatalk
Unless they are using some sort of efuse, the "cannot be removed" part is likely bull. I've never seen a blacklisted FTV - is there anything you can get to on it? Like can you get to the home screen, settings or perhaps even get to the recovery menu?
collindv said:
Can it run xbmc?
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
Unfortunately, it was never set up so I'm stuck at the very first registration option (after it checks for updates). It has an ip address but I can't connect to it with adb over the network (I'm assuming because the debugging stuff hasn't been enabled).
gamerzworld said:
Unless they are using some sort of efuse, the "cannot be removed" part is likely bull. I've never seen a blacklisted FTV - is there anything you can get to on it? Like can you get to the home screen, settings or perhaps even get to the recovery menu?
Click to expand...
Click to collapse
I agree. It seems unlikely that they couldn't remove a device from the list. I think it was more of a tech support didn't feel like doing it and they knew they didn't have to, so they weren't going to bother.
I can't get to the home screen or settings but I can get to the recovery menu. Not sure where I would go from there though.
Perhaps block the update servers and everything Amazon on your router, then reset it to defaults via the recovery menu? I don't actually know what's in the recovery menu on the Fire TV though still I could be totally wrong here.
Ok, the "blacklisted" part is bull. The FireTV is not a phone. I wonder how they are going to block it. You can try to go through the registration. If it works, then they just mess with you. The worst part is they can block OTA update or don't allow you to use Amazon service, but you don't really need it. If you follow all the guides, you can use Netflix, XBMC and ton of other streaming services to substitute for Amazon. Or if you are generous and live in the US, you can send me that FireTV, I am willing to pay for shipping cost. I want to mess with a "blacklisted" FireTV to see how it is like. PM me
If it was never set up and stuck at the registration screen then you can't get past that and there is nothing you can do. No one has ever found a way to bypass the registration screen.
vi6s said:
Ok, the "blacklisted" part is bull. The FireTV is not a phone. I wonder how they are going to block it. You can try to go through the registration. If it works, then they just mess with you. The worst part is they can block OTA update or don't allow you to use Amazon service, but you don't really need it. If you follow all the guides, you can use Netflix, XBMC and ton of other streaming services to substitute for Amazon. Or if you are generous and live in the US, you can send me that FireTV, I am willing to pay for shipping cost. I want to mess with a "blacklisted" FireTV to see how it is like. PM me
Click to expand...
Click to collapse
I think I'll hang on to it for now, to play around with.
rbox said:
If it was never set up and stuck at the registration screen then you can't get past that and there is nothing you can do. No one has ever found a way to bypass the registration screen.
Click to expand...
Click to collapse
That's pretty much what I figured. Maybe someday something can be figured out. Thanks for the reply!
Are you good at soldering try an EMMC pinout mod.
Amazon can blacklist kindles ftv as well as they register the device serial number to your account etc. Block all server adress in your router and use some of the methods on ft news website to bypass registration process as the new method seems to be working. After that you can xbmc on it without a fault that's all its good for anyway
Sent from my GT-N7100 using XDA Free mobile app
Firetv stick
Got a firetv stick myself and had some problems with the order but it finally showed up. I contacted amazon or a replacement and meanwhile the original showed up. but it is blacklisted. Can't get past the registration screen.
The replacement they sent me works fine but they sent me a refurbished one instead of a new one so I contacted them again and they are sending me a new one but the refurbished one is now blacklisted too.
Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Toseye said:
Are you good at soldering try an EMMC pinout mod.
Click to expand...
Click to collapse
I have done some PCB soldering on various other devices. I'll have to look into the EMMC stuff.
lnxpro said:
Got a firetv stick myself and had some problems with the order but it finally showed up. I contacted amazon or a replacement and meanwhile the original showed up. but it is blacklisted. Can't get past the registration screen.
The replacement they sent me works fine but they sent me a refurbished one instead of a new one so I contacted them again and they are sending me a new one but the refurbished one is now blacklisted too.
Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Click to expand...
Click to collapse
That's basically what happened to me too (except with the AFTV box).
lnxpro said:
... Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Click to expand...
Click to collapse
They're giving you replacements, you own the new one they send you. Morally, you should be destroying the old ones.
lnxpro said:
Got a firetv stick myself and had some problems with the order but it finally showed up. I contacted amazon or a replacement and meanwhile the original showed up. but it is blacklisted. Can't get past the registration screen.
The replacement they sent me works fine but they sent me a refurbished one instead of a new one so I contacted them again and they are sending me a new one but the refurbished one is now blacklisted too.
Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Click to expand...
Click to collapse
How do you know its refurbished and not new??
Sent from my Nexus 5
DrunkFuX666 said:
How do you know its refurbished and not new??
Sent from my Nexus 5
Click to expand...
Click to collapse
Because they sent me a stick only, in a small box, the size of the stick, and it says refurbished on the sticker.
lnxpro said:
Because they sent me a stick only, in a small box, the size of the stick, and it says refurbished on the sticker.
Click to expand...
Click to collapse
That's kind of ridiculous... Its barely been 2 weeks since the device launched and they churning out refurbished units already... Hope these dont have a high failure rate...
Sent from my Nexus 5
DrunkFuX666 said:
That's kind of ridiculous... Its barely been 2 weeks since the device launched and they churning out refurbished units already... Hope these dont have a high failure rate...
Sent from my Nexus 5
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From my understanding, they have had these for a while and have had them dished out to multiple users for testing purposes. My guess is that one of those was returned for whatever reason, then they "certify" them and put them back in circulation as refurbished devices.
lnxpro said:
From my understanding, they have had these for a while and have had them dished out to multiple users for testing purposes. My guess is that one of those was returned for whatever reason, then they "certify" them and put them back in circulation as refurbished devices.
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I dont think so... Reason being, the first people these devices are generally sent to is people of the major tech sites to review them and have their opinions ready so as soon as the launch goes live, the bloggers can post the reviews.
As far as the fire stick went, even after the device released on the 19th, there was not a single review... I think the first reviews popped up about a week ago, meaning they likely didn't send them out before hand. ..
But maybe your right... Who knows... Conspiracy theory...
Sent from my Nexus 5
DrunkFuX666 said:
I dont think so... Reason being, the first people these devices are generally sent to is people of the major tech sites to review them and have their opinions ready so as soon as the launch goes live, the bloggers can post the reviews.
As far as the fire stick went, even after the device released on the 19th, there was not a single review... I think the first reviews popped up about a week ago, meaning they likely didn't send them out before hand. ..
But maybe your right... Who knows... Conspiracy theory...
Sent from my Nexus 5
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Maybe they don't have retail boxes for only the stick. So for replacement devices they grabbed a "refurbished" box and shipped it in that.
Anyone gotten any progress on this?
Sent from my Nexus 5