Are there any solutions for the problems the LGOG has with Play Music All Access?
As-is, songs stop playing about 1/2 to 3/4 of the way through, with the error "Music temporarily unavailable. Couldn't play the stream you requested."
This happens regardless of network connection... It was fixed when I tried out CM10, but it had so many other stability problems that it wasn't worth keeping as a daily ROM.
Apparently a lot of LGOG users have this problem, should I just cancel and go with Spotify? I really like All Access, but if there's no solution for the errors I guess there's no option.
I really liked the service, but couldn't stand the errors anymore. I canceled and went with spotify.
Sent from my LG-LS970 using XDA Premium 4 mobile app
The only solution I found was to flash an aosp or aokp rom. Everything else I tried and even stock based roms I errored out.
I was thinking about going back to spotify but I like Google music so much better.
Sent from my LG-LS970 using xda app-developers app
Still broken
Got the new version (v5.2.1224L) this morning. At first I thought it might be working but after a couple of songs, it resumed this annoying behavior.
Related
My issues range from the app randomly shutting down, to it taking multiple attempts to login, having to usually put your password in, to contacts not showing up.
Is anyone else having problems like this? What can I do. It's happened on stock and two other debloated ROMs. What can I do?
Don_Perrignon said:
My issues range from the app randomly shutting down, to it taking multiple attempts to login, having to usually put your password in, to contacts not showing up.
Is anyone else having problems like this? What can I do. It's happened on stock and two other debloated ROMs. What can I do?
Click to expand...
Click to collapse
I just tried Skype for the first time, and video calling didn't work. I haven't used it enough to get any of those other issues.
Well it works fine for me but the video chat randomly freezes every 20 mins or so.
But other then that it works fine.
Sent from my SGH-T999 using xda app-developers app
i get multi login and it wont log in unless i reboot the phone
Skype not quite working here either
I'm also having touble with it. Multiple logins, crashes, sometimes need to put the password in, at times can't even use the skype testing service; or it will be online and my contacts seem to be online but I can't IM them, anything I write gets stuck being sent with the message "pending". Rebooting sometimes works for a bit before it starts happening again.
I wonder what ROMs you are all using, and if perhaps some other background app/ service is conflicting. I've had pretty smoothe experience while using rooted/debloted ROMs.
Sent from my SGH-T999 using xda app-developers app
Is anyone else experiencing skype problems?
Since "upgrading" to GS3 from GS2, Skype, one of the apps I use most often, has gone from good to awful.
Multiple logins, can't call, online when offline, offline when online, you name it.
For a commercial app it has to be one of the most buggy i've ever tried and honestly seems to be getting worse. i'm on the most up to date one with latest official samsung OS.
Yes , i am also have same problem with Skype. I tried different roms and only FeeGS3 with trinity alfa50 working without any problem.
I am getting crashes constantly with the update to this app. Is anyone experiencing the same problem?
Same here, running CM10.1.
Tried clearing data, re-installing, and it still crashes.
EDIT: Attached is the log of my crash if anyone finds it helpful
https://docs.google.com/file/d/0B_jEdC1HigcINEpzV1JOeENtMVE/edit?usp=sharing
I'm experiencing bad battery and really slow charging times. I actually loose battery while plugged in and using phone. I have no partial wakelocks but when I go into the built in task manager Google play music is always running even after a reboot. Looks like the latest update has some bugs.
Sent from my SPH-L900 using xda app-developers app
The same thing happened to me and I'm on Macksrom.
Sent from my SPH-L900 using xda app-developers app
RayTrue04 said:
I'm experiencing bad battery and really slow charging times. I actually loose battery while plugged in and using phone. I have no partial wakelocks but when I go into the built in task manager Google play music is always running even after a reboot. Looks like the latest update has some bugs.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Yes this is tje same problem for me. Even when i force close the app it somehow will start running in task manager again and it drains my battery. It needs to be fixed.
Sent from my SPH-L900 using xda premium
A clue to the issue?
I've been following this issue for a few days.
I have a T-mobile GS3 on CM 10.1. Ran the update to Play Music and it crashes as well.
It looks like the issue might be too many songs on the device. Not sure what the threshold is, but unmounting my SD (which has about 5500 songs on it) prevented Play Music from crashing. So this looks like a confirmation of the cause, at least on my device. Hopefully they fix this soon.
I'm not sure I dig the new version, though. Where did the Instant Mix go?? I guess it's a radio station now, but that pulls things in from Listen Now. What if I just want my music?
muppas82 said:
I've been following this issue for a few days.
I have a T-mobile GS3 on CM 10.1. Ran the update to Play Music and it crashes as well.
It looks like the issue might be too many songs on the device. Not sure what the threshold is, but unmounting my SD (which has about 5500 songs on it) prevented Play Music from crashing. So this looks like a confirmation of the cause, at least on my device. Hopefully they fix this soon.
I'm not sure I dig the new version, though. Where did the Instant Mix go?? I guess it's a radio station now, but that pulls things in from Listen Now. What if I just want my music?
Click to expand...
Click to collapse
It seems that this is the likely problem. I noticed that it was unable to read anything on my SD card, including my playlists.
Sent from my SPH-L900 using xda app-developers app
muppas82 said:
I've been following this issue for a few days.
I have a T-mobile GS3 on CM 10.1. Ran the update to Play Music and it crashes as well.
It looks like the issue might be too many songs on the device. Not sure what the threshold is, but unmounting my SD (which has about 5500 songs on it) prevented Play Music from crashing. So this looks like a confirmation of the cause, at least on my device. Hopefully they fix this soon.
I'm not sure I dig the new version, though. Where did the Instant Mix go?? I guess it's a radio station now, but that pulls things in from Listen Now. What if I just want my music?
Click to expand...
Click to collapse
No dice for me. Thanks for the suggestion though.
One of the best things we can do is report the error when it force closes. I think Google reads them.
Sent from my SPH-L900 using xda app-developers app
sparhawk6 said:
One of the best things we can do is report the error when it force closes. I think Google reads them.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Unfortunately when mine crashes it does not let me report it,
Looks like the update doesn't like too many songs. Deleted a few hundred and it works.
It's being fixed. Saw an article about the same issue and Google was working on an update to fix the issues with crashing and not properly closing its background process.
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New update went live today, however it still crashes for me.
lil_jimmy_norton said:
New update went live today, however it still crashes for me.
Click to expand...
Click to collapse
I was getting the errors opening it and even errors after I had closed it (presumably something in background) so I uninstalled it.
After reading that people were saying they had issues related to SD card storage I turned on the 'apps must request permission to read sd card' in case that was somehow related and re-installed. working for 5 mins without a crash now (never happened before)....
Maybe anyone having a problem try re-installing now?
Google Play Music Crashes
Hey, bought my Note 3 in February 2014. My Google Play music keeps crashing. There hasn't been a post on here in a long time. Does anyone know how to fix this?? Please help!
I have always used grooveshark and it as worked perfectly. Today however, when trying to play a song it says "Unfortunately Grooveshark has Stopped," then it restarts the app. I have tested this while online or in offline mode, I also uninstalled the app and reinstalled it although it still gave me the error. I have a Samsung Galaxy S3 I747 on AT&T running cm.10.1.1 nightly. After this happened I updated to cm-10.1.2 to see if it would fix the problem, but it didn't. I have searched everywhere, but I can't find someone with the same problem. I did not update my rom or change anything with the phone between when Grooveshark worked and then didn't work. Anyways, just wondering if anyone has a possible solution to this issue. I'd prefer not to have to switch roms or factory reset my phone. Any help is appreciated, thanks.
Turns out that this happened due to active notifications, for some reason that app messes with grooceshark
Sent from my SAMSUNG-SGH-I747 using xda premium
bensilv011 said:
Turns out that this happened due to active notifications, for some reason that app messes with grooceshark
Sent from my SAMSUNG-SGH-I747 using xda premium
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Click to collapse
Please can you explain how you resolved this issue as I am now having the exact same problem. Grooveshark was working fine now I can open the app but as soon as I try to play any song I get error message and app restarts.
Is anyone else having same problem or know how to resolve it? Thanks for any info you can provide.
chriswhiteoak86 said:
Please can you explain how you resolved this issue as I am now having the exact same problem. Grooveshark was working fine now I can open the app but as soon as I try to play any song I get error message and app restarts.
Is anyone else having same problem or know how to resolve it? Thanks for any info you can provide.
Click to expand...
Click to collapse
I had previously made a nandroid backup of my phone and it was from before I installed active notifications. When I restored to it it fixed the problem. Although after that I took a backup and tried active notifications again and the same problem occurred. When I restored my backup the errors still keep coming. I have even unninstalled grooveshark and reinstalled it and they are still there. It's obviously a very weird problem. Due to this I have just switched to Google Play All Access.
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
I've just force stopped any apps that were running in the background and grooveshark seems to be working okay again. Not sure exactly which app was causing the bug, if I work it out I'll post back here.
chriswhiteoak86 said:
I've just force stopped any apps that were running in the background and grooveshark seems to be working okay again. Not sure exactly which app was causing the bug, if I work it out I'll post back here.
Click to expand...
Click to collapse
If it's working now I would uninstall active notifications, it appears that that is causing it and in my case when the problem occurred again, it still occurred after I uninstalled active notifications. So it's a good idea to uninstall it to be safe.
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
I think I have sorted it now, turned apps on again one by one and kept checking and it seems to crash/restart when I turn on notification mirroring service within the pushbullet app. Turning this feature off again makes grooveshark work as normalagain. So if anyone else has problem with grooveshark try turning off notification mirroring service.
Hey all, since I rooted and installed bonestock I've been getting errors when playing content on google play movies.
Specifically I'm getting error 31 - "there was a problem while playing, touch to retry". The movies won't even start, it's very disappointing considering I love consuming media on the One. Anyone else had this problem or figured out a workaround?
Sent from my HTC6500LVW using Tapatalk
mad1100 said:
Hey all, since I rooted and installed bonestock I've been getting errors when playing content on google play movies.
Specifically I'm getting error 31 - "there was a problem while playing, touch to retry". The movies won't even start, it's very disappointing considering I love consuming media on the One. Anyone else had this problem or figured out a workaround?
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I've been away from flashing ROM's until recently, and unless I'm mistaken, you CANNOT use Google Play Movies on a rooted phone.
xRogerxC said:
I've been away from flashing ROM's until recently, and unless I'm mistaken, you CANNOT use Google Play Movies on a rooted phone.
Click to expand...
Click to collapse
wuuuuut really? Man I was thinking about buying one recently but since you said that forget it lol
I get the same error. However, casting to Chromecast on TV from the phone still works so it's not a huge deal. I've read that the error happens on non-rooted phones too, so hopefully Google and/or HTC will fix this.
I ended up calling Google support and they gave me a full refund on a TV series I had purchased. Apparently they are working on a fix for the app, but could not give me an estimated fix date.
It happened to me as well when I installed 1.2. I got an error upon setting the phone up that said I was missing Google Services. I restored stock and reflashed 1.2 and the issue didn't arise again.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
---------- Post added at 11:40 PM ---------- Previous post was at 11:38 PM ----------
xRogerxC said:
I've been away from flashing ROM's until recently, and unless I'm mistaken, you CANNOT use Google Play Movies on a rooted phone.
Click to expand...
Click to collapse
Not true. Use play movies on Bonestock 1.2 all the time.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
I've been getting error 31 with Google Play Movies since I rooted my HTC One as well. The first time it happened about 15 minutes into a rented movie. It won't play it or anything else since then. When it happened the first time, I was on the stock ROM. Now I'm on Ecliptic-One Inverted and it's still giving me the error. FWIW I contacted Google and they said the phone was not compatible. I'm not buying that because it worked before I rooted. I'm willing to try Bonestock if it works, but I don't see what the difference would be since they're both based off of the stock HTC Sense.
Ok so I'm using my free trial of play music all access and I love it but question, when I select to "Keep Music on Device" and it says it's downloading, does that mean I get to keep it permanently? Even after the trial is up?
Sent from my LG-LS970 using xda app-developers app
No. Only music you buy is kept. However, if you are a music addict like I am, the 9 bucks is worth it. If you don't renew your subscription, your music will disappear. If you start using all access again, your music will come back.
Sent from my LG-LS970 using Tapatalk
Ahh...that sucks. thanks for the info
Sent from my LG-LS970 using xda app-developers app
Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.
spatel9114 said:
Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.
Click to expand...
Click to collapse
Worked well when I was on stock zvc and Optimus. On KitKat now and works well too.
Sent from my LG-LS970 using Tapatalk
I flashed back to zvc yesterday and so far I've had no streaming errors. Knock on wood.
spatel9114 said:
Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.
Click to expand...
Click to collapse
I just flashed back to stock today, and I have noticed that Play Music is better, but I still have issues. It will let me play a few songs (I got through 5) and I get the Music Playback Error. When I try to resume, it gives me the error immediately, but if I rewind the song, it allows me to play a few more songs.
I am going to try and disable caching and see how that affects it.
All of my testing thus far has been on Wifi (20Mbps fiber connection), so it definitely is not an internet issue.
Yeah the errors started up again for me too, but much more infrequently. Still frequent enough to be a huge nuisance though
Google Support
stevek216 said:
Yeah the errors started up again for me too, but much more infrequently. Still frequent enough to be a huge nuisance though
Click to expand...
Click to collapse
I have logged a case with Google Play Support. They had me go through clearing app data, etc. Of course, this didn't work, so they asked for a logcat. I sent them two logs showing multiple occurrences of the error.
So far, they have been very responsive. I sent the ticket in yesterday evening and got a response within 15 minutes. Hopefully, their engineering team can figure out what is going on from my logcats.
rumgool said:
I have logged a case with Google Play Support. They had me go through clearing app data, etc. Of course, this didn't work, so they asked for a logcat. I sent them two logs showing multiple occurrences of the error.
So far, they have been very responsive. I sent the ticket in yesterday evening and got a response within 15 minutes. Hopefully, their engineering team can figure out what is going on from my logcats.
Click to expand...
Click to collapse
Something similar happened when I logged a complaint... 4 months ago. Not to be cynical, I just can't help it.
Hm yeah I think I'll stick with CM10.2, it's extremely stable at this point for me, zero issues, and Google Music works flawlessly.
I had this problem as well. Ended up switching to rhapsody until the issue is resolved,
Sent from my Nexus 7 using xda app-developers app