Develop Bugs

netflix stuck on the white screen

just looking for some options or suggestions
yesterday i've used the netflix app without any problems but after i got out of it and tried to get back into it few hours later it would not "start up" it gets stuck on a white screen for few minutes then after that it'll give me the force close message (ok/wait/report). went into the apps and did clear data/clear cache but that didn't help at all. after that i uninstalled it rebooted then re-installed it but still the same problem. went into recovery wiped dalvic/cache and did zip align but once again no change. i've never had issue w/ netflix up until yesterday
i'm running JBSourcery V2.2 w/ franco's #243 (it was a clean install)

Perhaps the service is down and its crashing because it cannot connect.
Just a thought.
Sent from my Galaxy Nexus using xda premium

works fine on my wife's htc rezound ....
El Daddy said:
Perhaps the service is down and its crashing because it cannot connect.
Just a thought.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse

Getting the same thing on my Galaxy Nexus running CM10.

(bump) anybody else?

noinfo said:
(bump) anybody else?
Click to expand...
Click to collapse
This is happening to me too on a stock galaxy nexus. Reinstalling the app does nothing and it works fine on my iPad

I was having the same issue.
After reinstalling the ROM, checking after reinstalling every app I reinstalled with titanium backup, I found that the actual problem for me was having tasker set to be a device administrator.
Once I turned that off, Netflix fired up as expected.
I can break and fix it at will just toggling that.

pool_shark said:
I was having the same issue.
After reinstalling the ROM, checking after reinstalling every app I reinstalled with titanium backup, I found that the actual problem for me was having tasker set to be a device administrator.
Once I turned that off, Netflix fired up as expected.
I can break and fix it at will just toggling that.
Click to expand...
Click to collapse
as i replied on the other side i'm not using any task killers or a tasker, also under deviced admin only two things that are enabled are seekdroid and email (exchange)

I was wrong, it isn't device administrator, it's access in accessibility.
Maybe it isn't exclusive to tasker, but any app given that access.
EDIT:
It is NOT exclusive to tasker. I just gave widget solid the same access and Netflix stayed on the white screen. Once I disabled it, Netflix worked fine.

pool_shark said:
I was wrong, it isn't device administrator, it's access in accessibility.
Maybe it isn't exclusive to tasker, but any app given that access.
Click to expand...
Click to collapse
can't see nothing wrong in the accessibility, i think i might upgrade from JBSourcery V2.2 to JBSourcery V2.3 with a clean install and see what happens. all i can say it sucks because i don't feel like upgrading/setting up everything again
[EDIT/Paste from the other site]
Quote:
Originally Posted by pool_shark
No, the app tasker.
I had it set to have access in accessiblity. Once I disabled that, Netflix started working.
Maybe it isn't exclusive to tasker but for any app given that access.
I can reproduce it at will toggling that.
EDIT:
It is NOT exclusive to tasker. I just gave widget solid the same access and Netflix stayed on the white screen. Once I disabled it, Netflix worked fine.
[my reply]
Light Flow Lite was the only thing that was enabled and when i disabled it netflix started to work. when i toggled it back on netflix quit working. it makes no sense that it's causing problems now and it worked in the past (untill yesterday). either way thanks for your help netflix it's back up and running.
hopefully this helps other people that are having problems with the netflix

I have no idea how you put 2 and 2 together to figure that out but you fixed mine! I'm on a Galaxy Nexus using LightFlow myself. I LOVE that app so I don't want to give it up. I called Netflix support and had my issue "escalated to a floor supervisor". Factory reset your phone, that's the only way to fix it. Nice...
You, on the other hand, are a genuis! Thanks for posting the fix!

Wow I really can't believe how this got solved but the accessibility issue was it exactly. Thank you

Facebook (build 132866) won't stop downloading

I get this notification that says it's downloading. But when I go to app info. It's from downloads instead of the Play Store. I don't know what it is. When I disable the app. Everything stops working; Play store, Chrome, Facebook, etc. I was just wondering if anyone else had this problem?
Sent from my SGH-T999 using xda premium

Fumblez said:
I get this notification that says it's downloading. But when I go to app info. It's from downloads instead of the Play Store. I don't know what it is. When I disable the app. Everything stops working; Play store, Chrome, Facebook, etc. I was just wondering if anyone else had this problem?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Did you try downloading a file with that name? Open up the download icon found in the app drawer and see whats downloading.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

elesbb said:
Did you try downloading a file with that name? Open up the download icon found in the app drawer and see whats downloading.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
I didn't download anything. I noticed it on my way home. It initiated randomly. And it won't finish, or even stop. It isn't showing in the downloads either.
****edit
I found it in the downloads a couple hours after the problem started. I don't have a full solution, which sucks.
Sent from my SGH-T999 using xda premium

Might be it is sync ur gallery with fb photos. Uninstall app and reinstall.

I'm experiencing this exact problem, also initiated on its own. I uninstalled and reinstalled Facebook but that did not affect the perpetual downloading of this. Nor have several phone restarts, etc.
EVO 3D ICS running MeanRom

solution!!!
I don't know you already fix this problem or not.
I searched several site and finally got an answer for this problem.
Just connect WiFi and let it do whatever it want.
Before I found this, I tried several things;
1. restarted my phone
2. pulled out battery and put back
3. killed the process from task manager
4. removed FB account
5. removed FB app from my phone (actually, back to previous version) and update again
Non of these helped me ever!!!
Also, this problem is not device specific. (I realize it after googling it)
I mean various devices and locations had the same issue.
Anyway, good luck!!!

pain7246 said:
I don't know you already fix this problem or not.
I searched several site and finally got an answer for this problem.
Just connect WiFi and let it do whatever it want.
Before I found this, I tried several things;
1. restarted my phone
2. pulled out battery and put back
3. killed the process from task manager
4. removed FB account
5. removed FB app from my phone (actually, back to previous version) and update again
Non of these helped me ever!!!
Also, this problem is not device specific. (I realize it after googling it)
I mean various devices and locations had the same issue.
Anyway, good luck!!!
Click to expand...
Click to collapse
Thanks. Connecting it to wifi did allow it to finish the unending installation very quickly. That was annoying and I'd like to know why an update initiated on its own, seemingly from within the app and not through the Play store (I do not have any auto-updates allowed, especially for social media apps), and drained my battery while it looped an install process that was apparently constantly seeking a wifi signal to complete.

Thanks a lot!!
pain7246 said:
I don't know you already fix this problem or not.
I searched several site and finally got an answer for this problem.
Just connect WiFi and let it do whatever it want.
Before I found this, I tried several things;
1. restarted my phone
2. pulled out battery and put back
3. killed the process from task manager
4. removed FB account
5. removed FB app from my phone (actually, back to previous version) and update again
Non of these helped me ever!!!
Also, this problem is not device specific. (I realize it after googling it)
I mean various devices and locations had the same issue.
Anyway, good luck!!!
Click to expand...
Click to collapse
My mom had this going on for several daysand wanted to see if I could fix this. You helped make me look like i actually knew what I was doing, lol thanks a lot man disappeared in about 10 seconds after connecting to WI-FI.

yeardley said:
I'm experiencing this exact problem, also initiated on its own. I uninstalled and reinstalled Facebook but that did not affect the perpetual downloading of this. Nor have several phone restarts, etc.
EVO 3D ICS running MeanRom
Click to expand...
Click to collapse
I had the same problem. i went to downloads and deleted it

Fumblez said:
I get this notification that says it's downloading. But when I go to app info. It's from downloads instead of the Play Store. I don't know what it is. When I disable the app. Everything stops working; Play store, Chrome, Facebook, etc. I was just wondering if anyone else had this problem?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I started having this issue today on my Galaxy Tab 2. The only solution people found on different forums is ti turn on WiFi. It'll immediately start downloading and would get installed (Probably due to its size it does not want to be downloaded on 3G/4G). Although I don't feel very comfortable installing this, Does not feel very genuine to me.
Did any one else had this problem? or any issues after installing it?

I had to switch to Wifi about 3 or 4 times and then it finally downloaded. It tried to download all of last night and killed the battery. In the mean time my phone has switched to using Edge instead of 4g and no matter how many times I switch Airplane mode on/off or restart the phone I can't get my 4g back. Think it is just a local problem? I've got a S3 on T-mobile in Orange County, CA.

Google Play Music crashing

I am getting crashes constantly with the update to this app. Is anyone experiencing the same problem?

Same here, running CM10.1.
Tried clearing data, re-installing, and it still crashes.
EDIT: Attached is the log of my crash if anyone finds it helpful
https://docs.google.com/file/d/0B_jEdC1HigcINEpzV1JOeENtMVE/edit?usp=sharing

I'm experiencing bad battery and really slow charging times. I actually loose battery while plugged in and using phone. I have no partial wakelocks but when I go into the built in task manager Google play music is always running even after a reboot. Looks like the latest update has some bugs.
Sent from my SPH-L900 using xda app-developers app

The same thing happened to me and I'm on Macksrom.
Sent from my SPH-L900 using xda app-developers app

RayTrue04 said:
I'm experiencing bad battery and really slow charging times. I actually loose battery while plugged in and using phone. I have no partial wakelocks but when I go into the built in task manager Google play music is always running even after a reboot. Looks like the latest update has some bugs.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Yes this is tje same problem for me. Even when i force close the app it somehow will start running in task manager again and it drains my battery. It needs to be fixed.
Sent from my SPH-L900 using xda premium

A clue to the issue?
I've been following this issue for a few days.
I have a T-mobile GS3 on CM 10.1. Ran the update to Play Music and it crashes as well.
It looks like the issue might be too many songs on the device. Not sure what the threshold is, but unmounting my SD (which has about 5500 songs on it) prevented Play Music from crashing. So this looks like a confirmation of the cause, at least on my device. Hopefully they fix this soon.
I'm not sure I dig the new version, though. Where did the Instant Mix go?? I guess it's a radio station now, but that pulls things in from Listen Now. What if I just want my music?

muppas82 said:
I've been following this issue for a few days.
I have a T-mobile GS3 on CM 10.1. Ran the update to Play Music and it crashes as well.
It looks like the issue might be too many songs on the device. Not sure what the threshold is, but unmounting my SD (which has about 5500 songs on it) prevented Play Music from crashing. So this looks like a confirmation of the cause, at least on my device. Hopefully they fix this soon.
I'm not sure I dig the new version, though. Where did the Instant Mix go?? I guess it's a radio station now, but that pulls things in from Listen Now. What if I just want my music?
Click to expand...
Click to collapse
It seems that this is the likely problem. I noticed that it was unable to read anything on my SD card, including my playlists.
Sent from my SPH-L900 using xda app-developers app

muppas82 said:
I've been following this issue for a few days.
I have a T-mobile GS3 on CM 10.1. Ran the update to Play Music and it crashes as well.
It looks like the issue might be too many songs on the device. Not sure what the threshold is, but unmounting my SD (which has about 5500 songs on it) prevented Play Music from crashing. So this looks like a confirmation of the cause, at least on my device. Hopefully they fix this soon.
I'm not sure I dig the new version, though. Where did the Instant Mix go?? I guess it's a radio station now, but that pulls things in from Listen Now. What if I just want my music?
Click to expand...
Click to collapse
No dice for me. Thanks for the suggestion though.

One of the best things we can do is report the error when it force closes. I think Google reads them.
Sent from my SPH-L900 using xda app-developers app

sparhawk6 said:
One of the best things we can do is report the error when it force closes. I think Google reads them.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Unfortunately when mine crashes it does not let me report it,

Looks like the update doesn't like too many songs. Deleted a few hundred and it works.

It's being fixed. Saw an article about the same issue and Google was working on an update to fix the issues with crashing and not properly closing its background process.
°•○●¤◇★S☆A: Son's of Android★◇¤●○•°
I like to break stuff! :flipoff2:
Sign up for copy using this link and get us both and extra 5gb of free storage https://copy.com?r=b8U0ED

New update went live today, however it still crashes for me.

lil_jimmy_norton said:
New update went live today, however it still crashes for me.
Click to expand...
Click to collapse
I was getting the errors opening it and even errors after I had closed it (presumably something in background) so I uninstalled it.
After reading that people were saying they had issues related to SD card storage I turned on the 'apps must request permission to read sd card' in case that was somehow related and re-installed. working for 5 mins without a crash now (never happened before)....
Maybe anyone having a problem try re-installing now?

Google Play Music Crashes
Hey, bought my Note 3 in February 2014. My Google Play music keeps crashing. There hasn't been a post on here in a long time. Does anyone know how to fix this?? Please help!

Google Play All Access

Ok so I'm using my free trial of play music all access and I love it but question, when I select to "Keep Music on Device" and it says it's downloading, does that mean I get to keep it permanently? Even after the trial is up?
Sent from my LG-LS970 using xda app-developers app

No. Only music you buy is kept. However, if you are a music addict like I am, the 9 bucks is worth it. If you don't renew your subscription, your music will disappear. If you start using all access again, your music will come back.
Sent from my LG-LS970 using Tapatalk

Ahh...that sucks. thanks for the info
Sent from my LG-LS970 using xda app-developers app

Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.

spatel9114 said:
Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.
Click to expand...
Click to collapse
Worked well when I was on stock zvc and Optimus. On KitKat now and works well too.
Sent from my LG-LS970 using Tapatalk

I flashed back to zvc yesterday and so far I've had no streaming errors. Knock on wood.

spatel9114 said:
Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.
Click to expand...
Click to collapse
I just flashed back to stock today, and I have noticed that Play Music is better, but I still have issues. It will let me play a few songs (I got through 5) and I get the Music Playback Error. When I try to resume, it gives me the error immediately, but if I rewind the song, it allows me to play a few more songs.
I am going to try and disable caching and see how that affects it.
All of my testing thus far has been on Wifi (20Mbps fiber connection), so it definitely is not an internet issue.

Yeah the errors started up again for me too, but much more infrequently. Still frequent enough to be a huge nuisance though

Google Support
stevek216 said:
Yeah the errors started up again for me too, but much more infrequently. Still frequent enough to be a huge nuisance though
Click to expand...
Click to collapse
I have logged a case with Google Play Support. They had me go through clearing app data, etc. Of course, this didn't work, so they asked for a logcat. I sent them two logs showing multiple occurrences of the error.
So far, they have been very responsive. I sent the ticket in yesterday evening and got a response within 15 minutes. Hopefully, their engineering team can figure out what is going on from my logcats.

rumgool said:
I have logged a case with Google Play Support. They had me go through clearing app data, etc. Of course, this didn't work, so they asked for a logcat. I sent them two logs showing multiple occurrences of the error.
So far, they have been very responsive. I sent the ticket in yesterday evening and got a response within 15 minutes. Hopefully, their engineering team can figure out what is going on from my logcats.
Click to expand...
Click to collapse
Something similar happened when I logged a complaint... 4 months ago. Not to be cynical, I just can't help it.

Hm yeah I think I'll stick with CM10.2, it's extremely stable at this point for me, zero issues, and Google Music works flawlessly.

I had this problem as well. Ended up switching to rhapsody until the issue is resolved,
Sent from my Nexus 7 using xda app-developers app

Play Store Download Issues

Ok so I've had this same problem on the M7, and now I'm having the same issue on my M8. I'll post the screenshot of the issue I'm having. It happens on every Rom that I use. I mainly use ViperOne. But in order to test out the problem I flashed other roms as well and found the same problem. I've even done the play store fix that I found in a couple other threads and it still gives me the same issue. And I'm hooked up to WiFi majority of the time and still get the error. No matter if I'm on network or WiFi, the problem persists. Even tried different play store apks. If someone could lend me some knowledge on how to get rid of the problem, I'd be eternally grateful. It's a pain trying to update apps and it won't work because of the error. Screenshot attached. Thanks to all!!
Sent from my HTC One_M8 using XDA Premium 4 mobile app

KyubiDiaz said:
Ok so I've had this same problem on the M7, and now I'm having the same issue on my M8. I'll post the screenshot of the issue I'm having. It happens on every Rom that I use. I mainly use ViperOne. But in order to test out the problem I flashed other roms as well and found the same problem. I've even done the play store fix that I found in a couple other threads and it still gives me the same issue. And I'm hooked up to WiFi majority of the time and still get the error. No matter if I'm on network or WiFi, the problem persists. Even tried different play store apks. If someone could lend me some knowledge on how to get rid of the problem, I'd be eternally grateful. It's a pain trying to update apps and it won't work because of the error. Screenshot attached. Thanks to all!!
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Try the following (try turning off wifi and then re-enabling it before you try any of these to see if that helps)
1) Allow unknown sources in settings
if that doesn't work
2) delete the cache for the play store app
if that doesn't work
3) Uninstall playstore updates and reboot
Finally if all else fails - delete your google account - reboot and then add your account.