Google Play Music crashing - Sprint Samsung Galaxy Note II

I am getting crashes constantly with the update to this app. Is anyone experiencing the same problem?

Same here, running CM10.1.
Tried clearing data, re-installing, and it still crashes.
EDIT: Attached is the log of my crash if anyone finds it helpful
https://docs.google.com/file/d/0B_jEdC1HigcINEpzV1JOeENtMVE/edit?usp=sharing

I'm experiencing bad battery and really slow charging times. I actually loose battery while plugged in and using phone. I have no partial wakelocks but when I go into the built in task manager Google play music is always running even after a reboot. Looks like the latest update has some bugs.
Sent from my SPH-L900 using xda app-developers app

The same thing happened to me and I'm on Macksrom.
Sent from my SPH-L900 using xda app-developers app

RayTrue04 said:
I'm experiencing bad battery and really slow charging times. I actually loose battery while plugged in and using phone. I have no partial wakelocks but when I go into the built in task manager Google play music is always running even after a reboot. Looks like the latest update has some bugs.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Yes this is tje same problem for me. Even when i force close the app it somehow will start running in task manager again and it drains my battery. It needs to be fixed.
Sent from my SPH-L900 using xda premium

A clue to the issue?
I've been following this issue for a few days.
I have a T-mobile GS3 on CM 10.1. Ran the update to Play Music and it crashes as well.
It looks like the issue might be too many songs on the device. Not sure what the threshold is, but unmounting my SD (which has about 5500 songs on it) prevented Play Music from crashing. So this looks like a confirmation of the cause, at least on my device. Hopefully they fix this soon.
I'm not sure I dig the new version, though. Where did the Instant Mix go?? I guess it's a radio station now, but that pulls things in from Listen Now. What if I just want my music?

muppas82 said:
I've been following this issue for a few days.
I have a T-mobile GS3 on CM 10.1. Ran the update to Play Music and it crashes as well.
It looks like the issue might be too many songs on the device. Not sure what the threshold is, but unmounting my SD (which has about 5500 songs on it) prevented Play Music from crashing. So this looks like a confirmation of the cause, at least on my device. Hopefully they fix this soon.
I'm not sure I dig the new version, though. Where did the Instant Mix go?? I guess it's a radio station now, but that pulls things in from Listen Now. What if I just want my music?
Click to expand...
Click to collapse
It seems that this is the likely problem. I noticed that it was unable to read anything on my SD card, including my playlists.
Sent from my SPH-L900 using xda app-developers app

muppas82 said:
I've been following this issue for a few days.
I have a T-mobile GS3 on CM 10.1. Ran the update to Play Music and it crashes as well.
It looks like the issue might be too many songs on the device. Not sure what the threshold is, but unmounting my SD (which has about 5500 songs on it) prevented Play Music from crashing. So this looks like a confirmation of the cause, at least on my device. Hopefully they fix this soon.
I'm not sure I dig the new version, though. Where did the Instant Mix go?? I guess it's a radio station now, but that pulls things in from Listen Now. What if I just want my music?
Click to expand...
Click to collapse
No dice for me. Thanks for the suggestion though.

One of the best things we can do is report the error when it force closes. I think Google reads them.
Sent from my SPH-L900 using xda app-developers app

sparhawk6 said:
One of the best things we can do is report the error when it force closes. I think Google reads them.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Unfortunately when mine crashes it does not let me report it,

Looks like the update doesn't like too many songs. Deleted a few hundred and it works.

It's being fixed. Saw an article about the same issue and Google was working on an update to fix the issues with crashing and not properly closing its background process.
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New update went live today, however it still crashes for me.

lil_jimmy_norton said:
New update went live today, however it still crashes for me.
Click to expand...
Click to collapse
I was getting the errors opening it and even errors after I had closed it (presumably something in background) so I uninstalled it.
After reading that people were saying they had issues related to SD card storage I turned on the 'apps must request permission to read sd card' in case that was somehow related and re-installed. working for 5 mins without a crash now (never happened before)....
Maybe anyone having a problem try re-installing now?

Google Play Music Crashes
Hey, bought my Note 3 in February 2014. My Google Play music keeps crashing. There hasn't been a post on here in a long time. Does anyone know how to fix this?? Please help!

Related

Facebook doing something funky

Anyone have or know what's that Facebook (build 140579) is? Just popped up awhile ago
Sent from my Galaxy Nexus using xda premium
bluizzo said:
Anyone have or know what's that Facebook (build 140579) is? Just popped up awhile ago
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yeah, mine's doing the same thing on my s3. It's annoying and I can't get rid of it.
mine too
VernonG said:
Yeah, mine's doing the same thing on my s3. It's annoying and I can't get rid of it.
Click to expand...
Click to collapse
Rezound and I even uninstalled facebook. Still trying
VernonG said:
Yeah, mine's doing the same thing on my s3. It's annoying and I can't get rid of it.
Click to expand...
Click to collapse
I got rid of it by long-pressing on it, going to App Info, and force-stopping the service. I don't know what it was, but I didn't like it.
EDIT: It was actually Downloads, not Facebook, that I ultimately force-stopped.
bluizzo said:
Anyone have or know what's that Facebook (build 140579) is? Just popped up awhile ago
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
The same thing just happened to me with my VZW Galaxy Nexus, stared at about 3pm EST, can't figure out how to get rid of it.
VernonG said:
Yeah, mine's doing the same thing on my s3. It's annoying and I can't get rid of it.
Click to expand...
Click to collapse
I just got it. 30 min ago. Tried uninstalling FB no dice. Can not clear notification icon.
I held the notification until it said App info, then it took me to the download manager where I did a 'force stop' and then it went away.....then came back : /
but then I cleared the download manager data and it seemed to work.
begadkepat said:
I got rid of it by long-pressing on it, going to App Info, and force-stopping the service. I don't know what it was, but I didn't like it.
EDIT: It was actually Downloads, not Facebook, that I ultimately force-stopped.
Click to expand...
Click to collapse
THANKS worked for me.
Ya even I had such an issue on my s3.... what I did to stop is:
1.Get into settings
2. Application manager
3. Openn Download manager
4. Clear data and then force stop.
Sent from my SGH-I747M using xda premium
Ditto
Yeah, same here. Pretty fishy since I don't have auto updates turned on. Just noticed it running in my notifications. I'm on a Samsung Galaxy S2 (Epic 4 G Touch) on Sprint. This thread was the only mention of "Facebook (build 140579)" that Google turned up.
begadkepat said:
I got rid of it by long-pressing on it, going to App Info, and force-stopping the service. I don't know what it was, but I didn't like it.
EDIT: It was actually Downloads, not Facebook, that I ultimately force-stopped.
Click to expand...
Click to collapse
That worked for me! Thanks begadkepat.
Forced stop dl manager and clear data worked here. Odd.
Looks like it has something to do with Google Music app. When I force quit it, it stopped my music. When I kicked my music back on, it started trying to download it again.
It's the Download Manager
mannyloona said:
Looks like it has something to do with Google Music app. When I force quit it, it stopped my music. When I kicked my music back on, it started trying to download it again.
Click to expand...
Click to collapse
The app you're Force Stopping is Download Manager. Among other things, it handles the streams for music, video, etc. That's why it's affecting (and being affected by) apps like Play Music.
Same on my DNA. I did the force stop on the download manager as well. Facebook must just be screwing with our privacy again!
same thing just happened on my s3, i let it do whatever it was for a few but then decided to clear the data and force stop. Odd little thing no one seems to know what its doing.
Same issue on Motorola Admiral (rooted).
Clearing the data on the Download Manager got rid of it (didn't force stop).
Sorry for the lateness. But yea I did the same thing and it stopped for me. It's weird too cuz when I checked the download app, there was no source
Sent from my Galaxy Nexus using xda premium
????
Same here, restarted phone and it still keeps coming back. Can't find anything online about it. VZW Galaxy Nexus Running Paranoid Android 3.0 with AK dummy kernal
Talkatone
I got this Facebook download notification when I booted talkatone. I'm not sure how they are related.

Google Now Not Displaying Cards After Awhile

Does anyone have this issue? After about 60hrs of reboot Google Now just stops to display any cards and it is just blank with the google searchbar on top...
I have Google Now enabled and never had this issue before. Tried clearing cache and app data and that doesn't fix the issue. Only reboot helps. This is annoying. Any help is appreciated. I am running stock Android 4.3 (no root).
Thank you!
Sent from my Galaxy Nexus using xda premium
Ive had this happen before. I dont really know what causes it, it just fixes itself usually. I did, however, find that at one point I had both of my devices with Google Now and they had different settings enabled and it was messing up what was shown. That was a while ago and I think the settings sync now. But you never know. If you have two devices, try that. Also, you can try to clear the data for the app and see if it fixes it.
I have tried clearing the app data and that didn't do much. Still having the issue. I will check the settings on my tablet for Google Now, maybe you are right and this is what causes my problems. Thanks for the idea-will give it a try.
It's generally "normal" I think.
I really wish Google would give us more control over Now... Soon?
Sent from my Galaxy Nexus using xda app-developers app
I'm also experiencing this "issue". I use Galaxy Note II and CarbonRom 1.8 here. Decided to search Google for this and found this thread.
I thought it was due to a lot of ROM flashing I was doing here, so maybe it eventually messed up my Google account info on servers and made my Google Now became empty some times, but I realized that probably it's some technical difficulties on Google Now server itself, since it's happening with more people.
Let's hope for an update to solve this. It's pretty annoying!
viniciusrsouza said:
I'm also experiencing this "issue". I use Galaxy Note II and CarbonRom 1.8 here. Decided to search Google for this and found this thread.
I thought it was due to a lot of ROM flashing I was doing here, so maybe it eventually messed up my Google account info on servers and made my Google Now became empty some times, but I realized that probably it's some technical difficulties on Google Now server itself, since it's happening with more people.
Let's hope for an update to solve this. It's pretty annoying!
Click to expand...
Click to collapse
Did this issue get resolved for you? I have found the problem and I temporary fix.
The issue is related to the new Google play services 3.2..they changed location to use wifi as Android 4.3 has it on at all times.. This is to save power from using GpS.. Anyway if your not running 4.3 and have wifi on all the time your location based cards will not work...
The solution, downgrade to Google play services 3.1 Everything works great on 3.1..
Sent from my SGH-T889 using xda app-developers app
luv4greenleaves said:
Did this issue get resolved for you? I have found the problem and I temporary fix.
The issue is related to the new Google play services 3.2..they changed location to use wifi as Android 4.3 has it on at all times.. This is to save power from using GpS.. Anyway if your not running 4.3 and have wifi on all the time your location based cards will not work...
The solution, downgrade to Google play services 3.1 Everything works great on 3.1..
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
This issue got solved by itself here, but thanks for the tip anyway!
By the way, I'm using 4.2 here and in fact I don't have wifi enabled all the time. Need to say also that Google Now in Brazil is not sooo much great, it does not have so many services, only the basic ones, so maybe it had something to do with Brazilian Google servers issues on that time.

[Q] Grooveshark Stops When Playing Song

I have always used grooveshark and it as worked perfectly. Today however, when trying to play a song it says "Unfortunately Grooveshark has Stopped," then it restarts the app. I have tested this while online or in offline mode, I also uninstalled the app and reinstalled it although it still gave me the error. I have a Samsung Galaxy S3 I747 on AT&T running cm.10.1.1 nightly. After this happened I updated to cm-10.1.2 to see if it would fix the problem, but it didn't. I have searched everywhere, but I can't find someone with the same problem. I did not update my rom or change anything with the phone between when Grooveshark worked and then didn't work. Anyways, just wondering if anyone has a possible solution to this issue. I'd prefer not to have to switch roms or factory reset my phone. Any help is appreciated, thanks.
Turns out that this happened due to active notifications, for some reason that app messes with grooceshark
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bensilv011 said:
Turns out that this happened due to active notifications, for some reason that app messes with grooceshark
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Please can you explain how you resolved this issue as I am now having the exact same problem. Grooveshark was working fine now I can open the app but as soon as I try to play any song I get error message and app restarts.
Is anyone else having same problem or know how to resolve it? Thanks for any info you can provide.
chriswhiteoak86 said:
Please can you explain how you resolved this issue as I am now having the exact same problem. Grooveshark was working fine now I can open the app but as soon as I try to play any song I get error message and app restarts.
Is anyone else having same problem or know how to resolve it? Thanks for any info you can provide.
Click to expand...
Click to collapse
I had previously made a nandroid backup of my phone and it was from before I installed active notifications. When I restored to it it fixed the problem. Although after that I took a backup and tried active notifications again and the same problem occurred. When I restored my backup the errors still keep coming. I have even unninstalled grooveshark and reinstalled it and they are still there. It's obviously a very weird problem. Due to this I have just switched to Google Play All Access.
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
I've just force stopped any apps that were running in the background and grooveshark seems to be working okay again. Not sure exactly which app was causing the bug, if I work it out I'll post back here.
chriswhiteoak86 said:
I've just force stopped any apps that were running in the background and grooveshark seems to be working okay again. Not sure exactly which app was causing the bug, if I work it out I'll post back here.
Click to expand...
Click to collapse
If it's working now I would uninstall active notifications, it appears that that is causing it and in my case when the problem occurred again, it still occurred after I uninstalled active notifications. So it's a good idea to uninstall it to be safe.
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
I think I have sorted it now, turned apps on again one by one and kept checking and it seems to crash/restart when I turn on notification mirroring service within the pushbullet app. Turning this feature off again makes grooveshark work as normalagain. So if anyone else has problem with grooveshark try turning off notification mirroring service.

[Q] Play Music All Access not working?

Are there any solutions for the problems the LGOG has with Play Music All Access?
As-is, songs stop playing about 1/2 to 3/4 of the way through, with the error "Music temporarily unavailable. Couldn't play the stream you requested."
This happens regardless of network connection... It was fixed when I tried out CM10, but it had so many other stability problems that it wasn't worth keeping as a daily ROM.
Apparently a lot of LGOG users have this problem, should I just cancel and go with Spotify? I really like All Access, but if there's no solution for the errors I guess there's no option.
I really liked the service, but couldn't stand the errors anymore. I canceled and went with spotify.
Sent from my LG-LS970 using XDA Premium 4 mobile app
The only solution I found was to flash an aosp or aokp rom. Everything else I tried and even stock based roms I errored out.
I was thinking about going back to spotify but I like Google music so much better.
Sent from my LG-LS970 using xda app-developers app
Still broken
Got the new version (v5.2.1224L) this morning. At first I thought it might be working but after a couple of songs, it resumed this annoying behavior.

Google Play All Access

Ok so I'm using my free trial of play music all access and I love it but question, when I select to "Keep Music on Device" and it says it's downloading, does that mean I get to keep it permanently? Even after the trial is up?
Sent from my LG-LS970 using xda app-developers app
No. Only music you buy is kept. However, if you are a music addict like I am, the 9 bucks is worth it. If you don't renew your subscription, your music will disappear. If you start using all access again, your music will come back.
Sent from my LG-LS970 using Tapatalk
Ahh...that sucks. thanks for the info
Sent from my LG-LS970 using xda app-developers app
Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.
spatel9114 said:
Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.
Click to expand...
Click to collapse
Worked well when I was on stock zvc and Optimus. On KitKat now and works well too.
Sent from my LG-LS970 using Tapatalk
I flashed back to zvc yesterday and so far I've had no streaming errors. Knock on wood.
spatel9114 said:
Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.
Click to expand...
Click to collapse
I just flashed back to stock today, and I have noticed that Play Music is better, but I still have issues. It will let me play a few songs (I got through 5) and I get the Music Playback Error. When I try to resume, it gives me the error immediately, but if I rewind the song, it allows me to play a few more songs.
I am going to try and disable caching and see how that affects it.
All of my testing thus far has been on Wifi (20Mbps fiber connection), so it definitely is not an internet issue.
Yeah the errors started up again for me too, but much more infrequently. Still frequent enough to be a huge nuisance though
Google Support
stevek216 said:
Yeah the errors started up again for me too, but much more infrequently. Still frequent enough to be a huge nuisance though
Click to expand...
Click to collapse
I have logged a case with Google Play Support. They had me go through clearing app data, etc. Of course, this didn't work, so they asked for a logcat. I sent them two logs showing multiple occurrences of the error.
So far, they have been very responsive. I sent the ticket in yesterday evening and got a response within 15 minutes. Hopefully, their engineering team can figure out what is going on from my logcats.
rumgool said:
I have logged a case with Google Play Support. They had me go through clearing app data, etc. Of course, this didn't work, so they asked for a logcat. I sent them two logs showing multiple occurrences of the error.
So far, they have been very responsive. I sent the ticket in yesterday evening and got a response within 15 minutes. Hopefully, their engineering team can figure out what is going on from my logcats.
Click to expand...
Click to collapse
Something similar happened when I logged a complaint... 4 months ago. Not to be cynical, I just can't help it.
Hm yeah I think I'll stick with CM10.2, it's extremely stable at this point for me, zero issues, and Google Music works flawlessly.
I had this problem as well. Ended up switching to rhapsody until the issue is resolved,
Sent from my Nexus 7 using xda app-developers app

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