Develop Bugs

[Q] AT&T Preorder Problems?

Thought I might ask here, am I the only person not able to order this phone? After two days, and hours on the phone, whenever I place my pre-order, I get a confirmation email...and then seconds later, I get a cancellation email. You can't pre-order this over the phone or in stores...is there some special number I don't know about, to call and get this issue resolved? I've literally had an AT&T service rep tell me that they will just continue to cancel my order, and I'm out of luck.
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.

SchusterIX said:
Thought I might ask here, am I the only person not able to order this phone? After two days, and hours on the phone, whenever I place my pre-order, I get a confirmation email...and then seconds later, I get a cancellation email. You can't pre-order this over the phone or in stores...is there some special number I don't know about, to call and get this issue resolved? I've literally had an AT&T service rep tell me that they will just continue to cancel my order, and I'm out of luck.
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.
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I had the same problem Oct 25, as I was ordering 2 Notes, one full price and one for my wife with 2 year renewal. I also spent an hour on the phone, ATT couldn't figure it out. I finally thouhgt I would order one at a time. First I ordered the full price Note and received a confirmation email, then I ordered my wife's with discount for the 2 year contracrt, again confirmation. This time, it worked, so both ordered and confirmed for 11/6 ship date. Now if you were ordering only one, no idea, but finally worked for me by ordering only one at a time.

nascar24usa said:
I had the same problem Oct 25, as I was ordering 2 Notes, one full price one for my wife with 2 year renewal. I also spent an hour on the phone, ATT couldn't figure it out. I finally thouhgt I would order one at a time. First I ordered the full price Note and received a confirmation email, then I ordered my wife's with discount for the 2 year contracrt, again confirmation. This time, it worked, so both ordered and confirmed for 11/6 ship date. Now if you were ordering only one, no idea, but finally worked for me by ordring only one at a time.
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Yeah, I'm only ordering one. And I'm not going to risk being charged 700 dollars, when I'm trying to upgrade at the discount price. I see a few other people have had the same problem, but there aren't any solutions posted. Unfortunately, ATT just says to wait and buy it in a store, which isn't an option for me. Long story short, it's a gift and the person buying it is half a country away. And it's bs that I'd have to wait even longer, due to their crappy system haha.

SchusterIX said:
Yeah, I'm only ordering one. And I'm not going to risk being charged 700 dollars, when I'm trying to upgrade at the discount price. I see a few other people have had the same problem, but there aren't any solutions posted. Unfortunately, ATT just says to wait and buy it in a store, which isn't an option for me. Long story short, it's a gift and the person buying it is half a country away. And it's bs that I'd have to wait even longer, due to their crappy system haha.
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Really makes no sense and I agree with you. Why did I have to split my order to get both, ATT didn't even know.
Good luck.

Having a lot of problems getting the phone as well. Tried to pre-order it online only to have it either give me an error, or give me a *$399* price instead of $299. On-the-phone reps had no clue, told me I could go to a store to preorder it. Store had no clue, said there's nothing in their system about it. "We won't sell out, just come in on the 9th and get it here." URGH. Such a giant waste of time.

Reps told me to come in as well. I asked if they thought there would be a line guy said usually not for samsung. I asked what time they opened he said 9 I said ill be here at 8.
Sent from my SAMSUNG-SGH-I747 using Xparent Blue Tapatalk 2

SchusterIX said:
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.
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Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS

imitenotbecrazy said:
Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS
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ok. i going to upgrade to Note2 on line2 (my dad line) and use Note2 on my line 1. if i call ATT to cancel data on line 2, will best buy charge me penalty? or are you able to NOT add data on line 2? since i'm going to use Note2 on my line 1.

netnerd said:
ok. i going to upgrade to Note2 on line2 (my dad line) and use Note2 on my line 1. if i call ATT to cancel data on line 2, will best buy charge me penalty? or are you able to NOT add data on line 2? since i'm going to use Note2 on my line 1.
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You'd be doing whats called an alternate upgrade. Basically upgrading your dads line to the note 2 then putting his original phone back on his line and putting the equipment on your line (note 2) if his old phone did not need data before it won't add data. I do these at least once a day with no complications. It's incredibly easy and done more often than regular upgrades are. And you shouldn't have to call and cancel anything. Just have the associate doing the upgrade make sure and show you that your dads original equipment has been returned to his line.

I wish the employees at my lo Al vest buy could figure out how to do an alternate upgrade. I tried to do one last month on my wife's line and none of them could figure it out. I just took the phone to an att store after I left best buy to get it taken care of.
Sent from my SGH-I777 using xda app-developers app

Featherbeard said:
Having a lot of problems getting the phone as well. Tried to pre-order it online only to have it either give me an error, or give me a *$399* price instead of $299. On-the-phone reps had no clue, told me I could go to a store to preorder it. Store had no clue, said there's nothing in their system about it. "We won't sell out, just come in on the 9th and get it here." URGH. Such a giant waste of time.
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You might have an incompatible rate plan code. Apparently I had an old rate plan with an old code that the instant savings discount didn't recognize. I got all of this info from someone on AT&T live chat. They told me to call Premier and tell them to update the code and that they'll know what I'm talking about. 5 minutes later I was able to get the $100 discount and my preorder was in.

imitenotbecrazy said:
Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS
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Dumb s? Really now...look at your own GD website. It doesn't give the option to upgrade to unlimited LTE, it just gives the option to not CHANGE anything. It does not clarify if that will upgrade to the unlimited LTE add on.
Look at your own site before *****ing. No wonder no one takes Best Buy seriously lol...
As for everyone else, I got a higher tier customer service, and they can't figure it out. It's basically FUBAR'd. In more detail, they said that the order isn't even making it through. That they, for some reason, don't believe I'm me. So I'll have to take care of it through a bit more complicated way.
Good luck for anyone else trying to order from ATT. I went on their forums, and I'm not the only one dealing with this hassle lol.

SchusterIX said:
Dumb s? Really now...look at your own GD website. It doesn't give the option to upgrade to unlimited LTE, it just gives the option to not CHANGE anything. It does not clarify if that will upgrade to the unlimited LTE add on.
Look at your own site before *****ing. No wonder no one takes Best Buy seriously lol...
As for everyone else, I got a higher tier customer service, and they can't figure it out. It's basically FUBAR'd. In more detail, they said that the order isn't even making it through. That they, for some reason, don't believe I'm me. So I'll have to take care of it through a bit more complicated way.
Good luck for anyone else trying to order from ATT. I went on their forums, and I'm not the only one dealing with this hassle lol.
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You're *****ing about our website not keeping your ****?? So a system that is based off of someone else's system (ATT in this case) didn't work correctly? Get off your lazy ass and go to a store. That way you can get it done correctly without having to deal with any operator error
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

Comon now guys, let's keep it civil on on-topic.

My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:

barry99705 said:
My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:
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This pre-order has just been a nightmare. I couldn't even get to ordering it as the site just gave me an error. Customer service told me to do it at a store, store told me they don't even have it in their system to pre-order it. What's the point of a pre-order that doesn't work?

Featherbeard said:
This pre-order has just been a nightmare. I couldn't even get to ordering it as the site just gave me an error. Customer service told me to do it at a store, store told me they don't even have it in their system to pre-order it. What's the point of a pre-order that doesn't work?
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Heh, just got off the phone with support. We tried two different credit cards, both are empty not used very often, and it denied both then locked the account. She said I'd have to go to a store to show two forms of id to unlock the account. Yea, their system is ****ed up.

Preordering is a major waste of time. Yet another advantage of not being a iPhone user is not having to order early just to try and get it delivered day 1.
I can see certain situations where you might want to buy online and have it delivered to someone half a country away as a gift, but on the whole there is no incentive to do it.
The phones will be in stock unless their delivery didn't arrive on time. As great a phone as the Notes are, they are still in a fairly niche market. Not many people like the idea of this massive phone. People still freak out when they see me pull my phone out. My buddies will give me even more crap with the bigger screen when I get mine in a few days.
Best Buy handles everything very quickly. If you have a standalone Best Buy Mobile location near you, go there. My experience has always been better there, but that's just my experience. Less lines, less crowded.
Sent from the White Monolith

DeRock13 said:
Preordering is a major waste of time. Yet another advantage of not being a iPhone user is not having to order early just to try and get it delivered day 1.
I can see certain situations where you might want to buy online and have it delivered to someone half a country away as a gift, but on the whole there is no incentive to do it.
The phones will be in stock unless their delivery didn't arrive on time. As great a phone as the Notes are, they are still in a fairly niche market. Not many people like the idea of this massive phone. People still freak out when they see me pull my phone out. My buddies will give me even more crap with the bigger screen when I get mine in a few days.
Best Buy handles everything very quickly. If you have a standalone Best Buy Mobile location near you, go there. My experience has always been better there, but that's just my experience. Less lines, less crowded.
Sent from the White Monolith
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That reminds me. I need to call geek squad again. They've been double charging my card for my protection plan every other month or so. I think this will be call number 9 to get them to fix it, again... :silly: Started when my OG Droid's touch screen died, and verizon wouldn't do anything to help me out, so I ditched them and went back to at&t. Got the Dell Streak because the Atrix wasn't out yet. 29 days later the Atrix dropped, so I swapped over to that. They "canceled" the protection plan and started it up on the new phone, but the Streak plan is haunting my account. It just won't go away. The geeks at BB can't do anything, I always have to call their customer support.

barry99705 said:
My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:
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Same here and when I call to find out what is going on, I get read from some script because they have no idea why. I guess I'll just go on launch day and hopefully pick one up
Sent from my Galaxy Nexus using Tapatalk 2

just was told from tmobile s4

wont be out till may 18th

Yea the Tmobile here in Killeen TX told my friend that they were out until the 15th. I'm on Verizon so I'm already playing the waiting game lol
Sent from my GT-N8013 using xda premium

I've seen some black ones in Stock online.
Sent from my SGH-M919 using xda app-developers app

mark5019 said:
wont be out till may 18th
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There is a T-Mobile forum for this kind of stuff.
Secondly Mark.... You tmay want to be a little more specific.
Here in Portland, it is still coming to "select" corporate stores on the 8th. I just called and the guy said they have a bunch sitting in the store, waiting. Both colors. 16GB of course. The dummies have been there since last Wed.
Are you referring to your specific city?

Order it online. I got.mine few days ago
Sent from my SGH-M919 using xda app-developers app

Hoggles said:
There is a T-Mobile forum for this kind of stuff.
Secondly Mark.... You tmay want to be a little more specific.
Here in Portland, it is still coming to "select" corporate stores on the 8th. I just called and the guy said they have a bunch sitting in the store, waiting. Both colors. 16GB of course. The dummies have been there since last Wed.
Are you referring to your specific city?
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well im sorry as i still cant find this forum if it wasnt for a nice person who moved it and supplied a link id still be lost
as i did just now search for this forum i must be blind ( went to home page and found it} again im sorry i posted in wrong forum
again sorry.
and it was 2 sep stores tell me the 18 th of may

RonDigital828 said:
Order it online. I got.mine few days ago
Sent from my SGH-M919 using xda app-developers app
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i like seeing it in hand to look at it and feel if ill like it, i do think my s2 is great so id prob think s4 is great also

Here in Central FL the store I went into said it will be here on the 8th, and so my name is on the list....luck of the draw? Try finding a corporate store if your going local, they should get it sooner.

My store will have it on the 7th in Cleveland
Sent from my SGH-T999 using xda app-developers app

Like others have said if you want it sooner, order it online. I ordered mine a couple days ago and it's scheduled to be delivered on Wednesday. I live in a small town in CT so we clearly aren't priority on a device that is in such high demand. :silly:

Ordered 2 SGS4's, White Frost, from Tmo by phone Fri AM, took the 2yr installment plan. They didn't send the EIP document until this morning after I called. Original est. delivery was May 14, standard shipping...
Message from Tmo about an hour ago said my phones are on backorder, with no estimate on when they will be available.... *sigh*

zombicidal maniac said:
Like others have said if you want it sooner, order it online. I ordered mine a couple days ago and it's scheduled to be delivered on Wednesday. I live in a small town in CT so we clearly aren't priority on a device that is in such high demand. :silly:
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CT represent. Order mine online too with free overnight shipping.

Yes, the right way is to order online :angel:

When I ordered mine over the phone I was debating on waiting for an in store buy because I was told that the phones would be coming in to all T-mobile stores on May 8th and that all third party retail stores (walmart, bestbuy, etc) would receive them on May 15th. By "select" stores it supposedly means the T-mobile stores first. Now whether that holds true remains to be seen as the phone reps could easily be mistaken, but this rep seemed very assure of himself. I decided to buy over the phone anyway, should be getting in a day or two. I hope you all can get them this week

I *almost* did the online thing yesterday, but I've decided to wait til they get them in stock and demo models are available. I want to play with it a bit. I like the S3 because of the shutter-speed, so all this talk of slow shutter for the S4 makes me ponder whether I should wait til the S5 comes (next year, most likely).

KyleK29 said:
I *almost* did the online thing yesterday, but I've decided to wait til they get them in stock and demo models are available. I want to play with it a bit. I like the S3 because of the shutter-speed, so all this talk of slow shutter for the S4 makes me ponder whether I should wait til the S5 comes (next year, most likely).
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im waiting for the SGS 8 !! :silly:
heard it has a 1 nano second shutter speed.

wavrunrx said:
im waiting for the SGS 8 !! :silly:
heard it has a 1 nano second shutter speed.
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welp with all the delays n stuff, im glad i stayed up till 5 in the morn to order it as soon as the page went up. had it the next day.

TheAtheistOtaku said:
welp with all the delays n stuff, im glad i stayed up till 5 in the morn to order it as soon as the page went up. had it the next day.
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I'm glad I'm not the only one who stayed up all nite to order the s4. I guess we're the smart ones..Lol
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movieaddict said:
I'm glad I'm not the only one who stayed up all nite to order the s4. I guess we're the smart ones..Lol
Sent from my SGH-M919 using xda premium
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smart or impatient lol. I just wanted off of sprint asap. their data speeds are horrible.

mark5019 said:
wont be out till may 18th
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Here's the thing with that. The best place to order is online, but you really have to be quick. It was on stock all of last week, and some people, including me, got it last week. It is now showing out of stock again (black and white), so you can't order online and definitely not over the phone. Those guys will tell you the same thing, won't be out until the 8th/15th/17th/etc.
For a brief moment yesterday, the black was showing as in stock so I went ahead and placed another order for the Black Mist. It was shipped last night and will arrive tomorrow. I'm pretty sure they are not all out of stock. You have to order Overnight Shipping when you order and you are nearly guaranteed to get it the next day, despite whatever the system says your estimate delivery date is.

S4's selling like hot cakes!

I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!

dannyyyyy said:
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
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i actually have a spare im trying to get rid of. Ill sell it to u for 750. 16Gb white Tmobile

nismo35 said:
i actually have a spare im trying to get rid of. Ill sell it to u for 750. 16Gb white Tmobile
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Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail

dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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This guy is wild lmao

I usually sell my phones for 100$ off, but this baby is hot!
Sent from my SGH-M919 using xda app-developers app

dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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i have sales tax and shpping in the state of WA. so i paid 710. and im calculating shipping to you as part of it. So i think my 750 is a fare price

nismo35 said:
i have sales tax and shpping in the state of WA. so i paid 710. and im calculating shipping to you as part of it. So i think my 750 is a fare price
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Still too much. Saw on NY craiglist for 650
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bikrame said:
Still too much. Saw on NY craiglist for 650
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I understand, just dont want to make it seams like im trying to rip someone off

since 9100, samsung 's device getting better day by day.
i love 9300 very much before.and
now i am with s4

So it's safe to say, I can sell my s4 for 500..
Sent from my SGH-M919 using xda app-developers app

One thing is for certain...they are not selling like hotcakes, simply because the device is only available through customer care, online, or at a very few select corporate retail stores and the occasional Costco etc. The vast majority of none corporate stores do not have them in stock yet. The 15th...maybe...who knows for sure. Perfect example is the VERY busy T-Mobile store down the road from me (Portland, OR), does not even have the One yet, let alone the GS4. The kicker is they don't even know for sure when either phone will come to their non corporate store. A very large percentage of Tmo's base gets their phones through these 3rd party Tmo stores....and they are still in the dark. It really has been a colossal blunder of a launch for both phones.
Uncarrier is great...but they need to focus on strategy and having some sort of nationwide information network for their employees, where all Tmo branded retailers are able to give the exact same response...to someone from Portland, Maine to Portland, Oregon.
Glad I got mine through customer care with next day air... I must give Tmo credit, as that went very smoothly.
:good:

I agree. Hopefully they really sell good come the 15th
Sent from my SGH-T999 using xda app-developers app

i got mine on the 2nd may

dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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I purchased my SGIV on-line first day through t-mobile and got it the next day.. Couldn't believe how fast that was!
Not sure why your having problems ordering..
tvos

While you wait maybe get a case and (glass) screen protector too. This thing is so fragile, you don't even want to risk a minute playing hot potato with it. I've already had several close encounters, but luckily my Spigen glass and case are here. Looks great with it!

Just picked up my first Android device last night. Black S4. T-Mobile made the process pretty easy. In and out in 20 minutes. I come from a jailbroken iPhone 4, been using iPhone since the 3GS came out. Got super bored of it and hated the tiny screen. So now I'm off my family's AT&T plan and boy HSPA+ > 3G. Several people in the store were buying the S4 and they had plenty in stock.

dannyyyyy said:
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
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I got lucky and ordered mine online the day they came out. It was actually a real hassle since I was a new customer and they online order bit didn't work and I ended up having to call them to finish the order and then they sent me a pre-pay SIM card instead of a post-pay SIM card which eventually had me wind up at a T-Mobile store to fix all of their mistakes. Hope you get yours soon and with less hassle than me.

yes, samsung's device getting better and better day by day, just since i9000

Hoggles said:
One thing is for certain...they are not selling like hotcakes, simply because the device is only available through customer care, online, or at a very few select corporate retail stores and the occasional Costco etc. The vast majority of none corporate stores do not have them in stock yet. The 15th...maybe...who knows for sure. Perfect example is the VERY busy T-Mobile store down the road from me (Portland, OR), does not even have the One yet, let alone the GS4. The kicker is they don't even know for sure when either phone will come to their non corporate store. A very large percentage of Tmo's base gets their phones through these 3rd party Tmo stores....and they are still in the dark. It really has been a colossal blunder of a launch for both phones.
Uncarrier is great...but they need to focus on strategy and having some sort of nationwide information network for their employees, where all Tmo branded retailers are able to give the exact same response...to someone from Portland, Maine to Portland, Oregon.
Glad I got mine through customer care with next day air... I must give Tmo credit, as that went very smoothly.
:good:
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Surprised PDX wasn't carrying at that time, on the 8th almost all the Beaverton/Hillsboro stores were selling them. The store in Cedar Hills started selling them the night of the 7th because they just had them sitting there.
But glad you got yours timely after ordering with Customer Care.

tvos said:
I purchased my SGIV on-line first day through t-mobile and got it the next day.. Couldn't believe how fast that was!
Not sure why your having problems ordering..
tvos
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I've had mines since sunday lol how are you enjoying yours?

New Galaxy Note 3 came with a nick. What to do?

Its so small, yet noticeable. Paid the full price for the phone, but I'm thinking if I take it back, they'll think I did it. Just because its there, its driving me crazy. What would you guys do?
http://i40.tinypic.com/1zxl14z.jpg
Basically, I'd like to know if I should return it. It's so small.

If you got it from an authorized retailer and you've only had it for a day or so I would bring it into the retail store and try to have it switched out. Call them first, be honest. Hopefully somebody decent will help you out or get authorization from a manager.
It will help if you have some sort of print out (order tracker details stating delivery date and time if shipped or receipt if bought in store) saying when you bought or received it. Call multiple stores until you get the answer you want. Be somewhat confident and aggressive that you paid good money for the phone and you deserve a minute t condition decide upon arrival.
Sent from my SM-N900T using XDA Premium 4 mobile app

teknowiz23 said:
If you got it from an authorized retailer and you've only had it for a day or so I would bring it into the retail store and try to have it switched out. Call them first, be honest. Hopefully somebody decent will help you out or get authorization from a manager.
It will help if you have some sort of print out (order tracker details stating delivery date and time if shipped or receipt if bought in store) saying when you bought or received it.
Sent from my SM-N900T using XDA Premium 4 mobile app
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Bought from a TMO corporate store, this morning.

Oh yea.. They should do it man. Read the edit, be direct, confident and respectful but demand what you paid for.
Sent from my SM-N900T using XDA Premium 4 mobile app

It depends on who you bought it from. If you boutch it from a retailer take it back they'll replace it. But if you didnt you may have a hard time returning it, much less getting a replacement from the same person. Thats why whenever I buy something ie ebay/craigslist/amazon, as soon as I get it I take pictures of it, with the same days newspaper in the picture so it validates the date. and i make sure they have pictures of it before the package it.

Inxed said:
It depends on who you bought it from. If you boutch it from a retailer take it back they'll replace it. But if you didnt you may have a hard time returning it, much less getting a replacement from the same person. Thats why whenever I buy something ie ebay/craigslist/amazon, as soon as I get it I take pictures of it, with the same days newspaper in the picture so it validates the date. and i make sure they have pictures of it before the package it.
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Bought at a TMO

I would take it back today. Same day with the nick almost guarantees a replacement even if they do think it was you. You probably lose 50 percent of your chances even by the second day and then from there you might be screwed.
Sent from my SM-P600 using XDA Premium 4 mobile app

teknowiz23 said:
I would take it back today. Same day with the nick almost guarantees a replacement even if they do think it was you. You probably lose 50 percent of your chances even by the second day and then from there you might be screwed.
Sent from my SM-P600 using XDA Premium 4 mobile app
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Good point. Hopefully I'll have no problem. I'll report back. Is quality control on these phones pretty bad?

I don't think so I purchased an AT&T version and a tmobile version both were perfect. I haven't seen any complaints on the forums, although a few they seem to be very few and far between. Good luck I'm rootin for the little guy.
thank me dammit i probably helped you!!

MattMJB0188 said:
Its so small, yet noticeable. Paid the full price for the phone, but I'm thinking if I take it back, they'll think I did it. Just because its there, its driving me crazy. What would you guys do?
http://i40.tinypic.com/1zxl14z.jpg
Basically, I'd like to know if I should return it. It's so small.
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your not the only one i bought mine brand new also and it has a small nicks on the silver bezel too can't return mine because i bought it from a guy on ebay but the box was sealed so i don't think he use it

fineazbro said:
your not the only one i bought mine brand new also and it has a small nicks on the silver bezel too can't return mine because i bought it from a guy on ebay but the box was sealed so i don't think he use it
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Well I'm on my way there now. Gonna see what they say. If they let me, great, if not, I can probably live with it. Definitely gonna get a case.

teknowiz23 said:
thank me dammit i probably helped you!!
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That was a signature test. It was supposed to come out small with italics and possibly be funny with a point. Didn't work, my bad didnt mean to come off as a d.
Sent from my SM-N900T using XDA Premium 4 mobile app

MattMJB0188 said:
Well I'm on my way there now. Gonna see what they say. If they let me, great, if not, I can probably live with it. Definitely gonna get a case.
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Update: Ok I went to the T-Mobile store and they really hesitated to swap out my device. The girl had to call her manager. She did question if I did this, and I told her very humbly that I did not. She was like, well you had the device for 10 hours. Her manager then agreed to let her swap it out.
New device seems fine. No nicks on the bezel.

Hell yea buddy. I was very persistent with them and finally they sold me an sm_s900t with no service plan. It's funny though, I'm actually cancelling my att service tomm and headed to a T Mobile store to start using them as my new wireless carrier. I had no idea that their data plan was so good until today. Peace ATT. I've been with them for 5 years and I still pay 110 a month for my current plan. Better plan for $40 cheaper on
Congrats

teknowiz23 said:
Hell yea buddy. I was very persistent with them and finally they sold me an sm_s900t with no service plan. It's funny though, I'm actually cancelling my att service tomm and headed to a T Mobile store to start using them as my new wireless carrier. I had no idea that their data plan was so good until today. Peace ATT. I've been with them for 5 years and I still pay 110 a month for my current plan. Better plan for $40 cheaper on
Congrats
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Exactly my scenario. Using TMO on an unlocked att iphone 5S, they sucked. Using a TMO GN3, it's a whole another story. I'm using the $70 prepaid plan, but plan on porting my two att lines over soon. I am so sick of AT&T's locked boot loaders, and them throttling my data every month. What pisses me off the most is not everyone on the old unlimited data plan gets throttled. I was really shocked to see TMo LTE light up in so many places today. With one bar, I pulled 25 down. Yea att is faster, but who cares. Now I won't have to monitor my usage with my unlimited plan.

Yup that's the first thing on my to do list tomm. Att who? Never heard of em.

Should be no problem returning it
One of my buddies, we'll call him " Butterfingers" dropped his brand new T-mobile Note 3 2 hours after opening, while sitting in his room. It fell and slightly dinged a corner. He went to T-Mobile the next day and they overnight a new phone for him, no questions asked. LOL
Glad it worked out for you.

Best Buy pre order status

Anyone pre order from Best Buy still waiting on a phone?
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delock said:
Anyone pre order from Best Buy still waiting on a phone?
Sent from my SAMSUNG-SGH-I527 using XDA Premium HD app
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I had pre-ordered mine from them, went on the 17th to pick it up (called ahead to confirm) and they told me that mine wasn't there yet, that I had to wait, maybe a few days... I told them that was BS, what was the point of pre-ordering then? So I cancelled my pre-order, got even a refund for the $50 gift card they made me buy for it, went to the AT&T store next door where they had plenty of them, so I bought one.
Last time I'm pre-ordering anything from Best Buy.

Think I'm going to be doing the same. Geez
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lebertian said:
I had pre-ordered mine from them, went on the 17th to pick it up (called ahead to confirm) and they told me that mine wasn't there yet, that I had to wait, maybe a few days... I told them that was BS, what was the point of pre-ordering then? So I cancelled my pre-order, got even a refund for the $50 gift card they made me buy for it, went to the AT&T store next door where they had plenty of them, so I bought one.
Last time I'm pre-ordering anything from Best Buy.
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note to self: dont preorder Note Edge with bestbuy, i going to preorder with att.
i know i have 50$ gift card for Bestbuy also, but it' just not worth it to wait, wait, wait for that 50$ saving.

I was lured in by the promise of the $200 for any working smartphone, now I'm playing the endless waiting game for Best Buy to get their act together and deliver on a "pre-order". I do know, this will be the last purchase I ever make from them, I'm using all my gift cards on this and cutting ties for good. Their lack of any clue as to when something will be delivered was the last straw.

Astom22 said:
I was lured in by the promise of the $200 for any working smartphone, now I'm playing the endless waiting game for Best Buy to get their act together and deliver on a "pre-order". I do know, this will be the last purchase I ever make from them, I'm using all my gift cards on this and cutting ties for good. Their lack of any clue as to when something will be delivered was the last straw.
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BBY is already downhill. They are clinging from the brink of irrelevance.

flexfield said:
BBY is already downhill. They are clinging from the brink of irrelevance.
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Good, they run such a poor business, I won't be sad to see them leave the marketplace.

Astom22 said:
I was lured in by the promise of the $200 for any working smartphone, now I'm playing the endless waiting game for Best Buy to get their act together and deliver on a "pre-order". I do know, this will be the last purchase I ever make from them, I'm using all my gift cards on this and cutting ties for good. Their lack of any clue as to when something will be delivered was the last straw.
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Yeah that's exactly what lured me in too, but their incompetence pissed me off and I cancelled the pre-order. I used Samsung's own promotion to get $200, which I'm still processing to get a mail in rebate, hopefully it will work! I already got $100 for my old phone so it's not that bad

lebertian said:
Yeah that's exactly what lured me in too, but their incompetence pissed me off and I cancelled the pre-order. I used Samsung's own promotion to get $200, which I'm still processing to get a mail in rebate, hopefully it will work! I already got $100 for my old phone so it's not that bad
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If it wasn't for the fact that I'm going to buy a phone for $20 to trade towards my phone for an immediate $200 card to go towards my Note 4 and then be able to keep my Note 2 to be able to sell outright, I would cancel and walk too. Just the money for any working smartphone has me staying for one last purchase from Best Buy.

Good to know I'm not the only one.
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Astom22 said:
If it wasn't for the fact that I'm going to buy a phone for $20 to trade towards my phone for an immediate $200 card to go towards my Note 4 and then be able to keep my Note 2 to be able to sell outright, I would cancel and walk too. Just the money for any working smartphone has me staying for one last purchase from Best Buy.
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Yeah just watch that the phone you trade in had to have a minimum of $10 trade in value, you can check how much it is on their website

lebertian said:
Yeah just watch that the phone you trade in had to have a minimum of $10 trade in value, you can check how much it is on their website
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The Samsung trade in said $10 minimum trade in, the Best Buy offer was any working smartphone. Basically if it pulls up in their system, it counts. I'm just going to buy a prepaid smartphone they have for $20, won't even take it out of the box.

Astom22 said:
The Samsung trade in said $10 minimum trade in, the Best Buy offer was any working smartphone. Basically if it pulls up in their system, it counts. I'm just going to buy a prepaid smartphone they have for $20, won't even take it out of the box.
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Oh ok cool!

lebertian said:
Oh ok cool!
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Trust me, if it wasn't for that little perk, I would have said bye bye to Best Buy already. I'm almost over the fact I will be making money on this upgrade because it is taking so long.

Astom22 said:
Trust me, if it wasn't for that little perk, I would have said bye bye to Best Buy already. I'm almost over the fact I will be making money on this upgrade because it is taking so long.
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Hang in there, the note 4 is totally worth it!

Still waiting on a black note 4, ordered in CT. ordered on 10-13. Garbage waiting this long, but $200 for an iPhone 3G, I can live with my Note 3 for now. Plus, the accessories market can work itself out. Still hate that I have no idea when the phone is coming and I was told it was supposed to be here on the 17th.

That sucks...my buddy pre-ordered his from att, but the shipping was all messed up. Sat in TX for a bit, then his tracking information noted a truck broke down and caused another day delay. I guess I got lucky with Best Buy. Went to my pre-order store and waited for probably 25 mins before sitting with someone. She asked if I had a trade-in and I gave her my Moto Atrix. It was barely running. Wifi/GPS didn't work, it was tired. She turned it on and gave me a look when it said "unlocked" when booting. Turned on and got the 200 credit. Got my phone 25 mins after and away I went. BB does suck overall though. Good luck!