Its so small, yet noticeable. Paid the full price for the phone, but I'm thinking if I take it back, they'll think I did it. Just because its there, its driving me crazy. What would you guys do?
http://i40.tinypic.com/1zxl14z.jpg
Basically, I'd like to know if I should return it. It's so small.
If you got it from an authorized retailer and you've only had it for a day or so I would bring it into the retail store and try to have it switched out. Call them first, be honest. Hopefully somebody decent will help you out or get authorization from a manager.
It will help if you have some sort of print out (order tracker details stating delivery date and time if shipped or receipt if bought in store) saying when you bought or received it. Call multiple stores until you get the answer you want. Be somewhat confident and aggressive that you paid good money for the phone and you deserve a minute t condition decide upon arrival.
Sent from my SM-N900T using XDA Premium 4 mobile app
teknowiz23 said:
If you got it from an authorized retailer and you've only had it for a day or so I would bring it into the retail store and try to have it switched out. Call them first, be honest. Hopefully somebody decent will help you out or get authorization from a manager.
It will help if you have some sort of print out (order tracker details stating delivery date and time if shipped or receipt if bought in store) saying when you bought or received it.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Bought from a TMO corporate store, this morning.
Oh yea.. They should do it man. Read the edit, be direct, confident and respectful but demand what you paid for.
Sent from my SM-N900T using XDA Premium 4 mobile app
It depends on who you bought it from. If you boutch it from a retailer take it back they'll replace it. But if you didnt you may have a hard time returning it, much less getting a replacement from the same person. Thats why whenever I buy something ie ebay/craigslist/amazon, as soon as I get it I take pictures of it, with the same days newspaper in the picture so it validates the date. and i make sure they have pictures of it before the package it.
Inxed said:
It depends on who you bought it from. If you boutch it from a retailer take it back they'll replace it. But if you didnt you may have a hard time returning it, much less getting a replacement from the same person. Thats why whenever I buy something ie ebay/craigslist/amazon, as soon as I get it I take pictures of it, with the same days newspaper in the picture so it validates the date. and i make sure they have pictures of it before the package it.
Click to expand...
Click to collapse
Bought at a TMO
I would take it back today. Same day with the nick almost guarantees a replacement even if they do think it was you. You probably lose 50 percent of your chances even by the second day and then from there you might be screwed.
Sent from my SM-P600 using XDA Premium 4 mobile app
teknowiz23 said:
I would take it back today. Same day with the nick almost guarantees a replacement even if they do think it was you. You probably lose 50 percent of your chances even by the second day and then from there you might be screwed.
Sent from my SM-P600 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Good point. Hopefully I'll have no problem. I'll report back. Is quality control on these phones pretty bad?
I don't think so I purchased an AT&T version and a tmobile version both were perfect. I haven't seen any complaints on the forums, although a few they seem to be very few and far between. Good luck I'm rootin for the little guy.
thank me dammit i probably helped you!!
MattMJB0188 said:
Its so small, yet noticeable. Paid the full price for the phone, but I'm thinking if I take it back, they'll think I did it. Just because its there, its driving me crazy. What would you guys do?
http://i40.tinypic.com/1zxl14z.jpg
Basically, I'd like to know if I should return it. It's so small.
Click to expand...
Click to collapse
your not the only one i bought mine brand new also and it has a small nicks on the silver bezel too can't return mine because i bought it from a guy on ebay but the box was sealed so i don't think he use it
fineazbro said:
your not the only one i bought mine brand new also and it has a small nicks on the silver bezel too can't return mine because i bought it from a guy on ebay but the box was sealed so i don't think he use it
Click to expand...
Click to collapse
Well I'm on my way there now. Gonna see what they say. If they let me, great, if not, I can probably live with it. Definitely gonna get a case.
teknowiz23 said:
thank me dammit i probably helped you!!
Click to expand...
Click to collapse
That was a signature test. It was supposed to come out small with italics and possibly be funny with a point. Didn't work, my bad didnt mean to come off as a d.
Sent from my SM-N900T using XDA Premium 4 mobile app
MattMJB0188 said:
Well I'm on my way there now. Gonna see what they say. If they let me, great, if not, I can probably live with it. Definitely gonna get a case.
Click to expand...
Click to collapse
Update: Ok I went to the T-Mobile store and they really hesitated to swap out my device. The girl had to call her manager. She did question if I did this, and I told her very humbly that I did not. She was like, well you had the device for 10 hours. Her manager then agreed to let her swap it out.
New device seems fine. No nicks on the bezel.
Hell yea buddy. I was very persistent with them and finally they sold me an sm_s900t with no service plan. It's funny though, I'm actually cancelling my att service tomm and headed to a T Mobile store to start using them as my new wireless carrier. I had no idea that their data plan was so good until today. Peace ATT. I've been with them for 5 years and I still pay 110 a month for my current plan. Better plan for $40 cheaper on
Congrats
teknowiz23 said:
Hell yea buddy. I was very persistent with them and finally they sold me an sm_s900t with no service plan. It's funny though, I'm actually cancelling my att service tomm and headed to a T Mobile store to start using them as my new wireless carrier. I had no idea that their data plan was so good until today. Peace ATT. I've been with them for 5 years and I still pay 110 a month for my current plan. Better plan for $40 cheaper on
Congrats
Click to expand...
Click to collapse
Exactly my scenario. Using TMO on an unlocked att iphone 5S, they sucked. Using a TMO GN3, it's a whole another story. I'm using the $70 prepaid plan, but plan on porting my two att lines over soon. I am so sick of AT&T's locked boot loaders, and them throttling my data every month. What pisses me off the most is not everyone on the old unlimited data plan gets throttled. I was really shocked to see TMo LTE light up in so many places today. With one bar, I pulled 25 down. Yea att is faster, but who cares. Now I won't have to monitor my usage with my unlimited plan.
Yup that's the first thing on my to do list tomm. Att who? Never heard of em.
Should be no problem returning it
One of my buddies, we'll call him " Butterfingers" dropped his brand new T-mobile Note 3 2 hours after opening, while sitting in his room. It fell and slightly dinged a corner. He went to T-Mobile the next day and they overnight a new phone for him, no questions asked. LOL
Glad it worked out for you.
Related
Ok so i just walked into the sprint store on colesville rd in silver spring md and they had the note 2 in stock but when i told them i wasnt using an upgrade they told me no!!!! Can anyone tell me why they would do this?
Sent from my SPH-L710 using xda app-developers app
bmoreboy02 said:
Ok so i just walked into the sprint store on colesville rd in silver spring md and they had the note 2 in stock but when i told them i wasnt using an upgrade they told me no!!!! Can anyone tell me why they would do this?
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
You mean...they wouldn't sell you the phone off contract? Like you couldn't buy it for $700 or whatever it costs? To buy the phone for $300 you MUST be in a 2 year contract....and your current contract must be expired or about to expire.
bmoreboy02 said:
Ok so i just walked into the sprint store on colesville rd in silver spring md and they had the note 2 in stock but when i told them i wasnt using an upgrade they told me no!!!! Can anyone tell me why they would do this?
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
They get a commission on new activations and upgrades, so most likely no incentive to sell to you at full price. Not defending or condoning this sales tactic, but they also might have had limited stock and would prefer to sell to new activations or upgrades (spiffs and commissions, again being the incentive).
Sucks...i know.
They wouldnt sell it to me for $649.99
Sent from my SPH-L710 using xda app-developers app
i had no problems, even activating it on my SERO acct. i was offered an "early" upgrade for $225 and then buy the phone at the reduced price. i didn't go for it since i want to be off contract asap. i don't like being on them if i can help it.
I've had this happen before most likely its not a corporate store. Other stores have there own policy's on who they sell too.
Sent from my Galaxy Nexus using xda premium
buy it online, deny the store dbags commision
They call sell it to someone else who is a new or upgrading customer and get the stats and possible commissions involved. Business man. Sucks to be on the crappy side of it though, but if you were using an upgrade or a new customer you'd likely appreciate this policy. Probably just a "that" store thing, try another location.
---------- Post added at 07:06 PM ---------- Previous post was at 07:04 PM ----------
madsquabbles said:
i had no problems, even activating it on my SERO acct. i was offered an "early" upgrade for $225 and then buy the phone at the reduced price. i didn't go for it since i want to be off contract asap. i don't like being on them if i can help it.
Click to expand...
Click to collapse
I've often heard people say this. If yo are planning on leaving, then why even buy the phone. If you are otherwise happy with the service, why not sign a commitment and get the price reduction? It only makes sense. Besides you can buy out your contract ANY time. Also Sprint changes their TOS so often you can usually get out for free anyway. Not to mention excessive data roaming will get you kicked.
I snagged one when I got back to baltimore
Sent from my SPH-L900 using xda app-developers app
madsquabbles said:
I was offered an "early" upgrade for $225 and then buy the phone at the reduced price. i didn't go for it since i want to be off contract asap. i don't like being on them if i can help it.
Click to expand...
Click to collapse
I just had the same thing happen, except I have two lines and they want $450.00 combined.
That plus the additional costs of the phones $600 seems too excessive to be enslaved for another 2 years.
To go with the threads theme....I went to buy the phone outright today so I call beforehand and ask if they have stock, yes, and more then a few. Once I show up I explain to the guy that i'm going to pay outright, and he goes into his spiel on the accessories. They love selling accessories, and how I need a 64GB card cause the phone will be slow after awhile without one, and that this comes with a stylus, which he goes to demonstrate (of course doesn't work due to the theft magnet) and says its only used for texting...yes. I tell him i'll just take the phone which he wasn't happy about.....But I was nice considering I can be a real prick at times, I admit.
So he disappears in the back for 5 minutes only to emerge and walk towards me, then turns around as if he forgot his lines, then turns to me and says they only had 2 (One was sold before I arrived) and 1 on a 24 hour hold, would I like his card to call tomorrow? I say no, it's apparent I was being lied to if not now then before I arrived and we will not be doing any business. In all fairness this store if always fully stocked with jerks and I rather go to the dentist then go into this place.
Thought the general policy is phones go to people on contract only for a few weeks, and then you're allowed to buy it outright. Granted policies can differ and it's generally the premium, in demand phones, but it favors people willing to commit. Suck it up or find a different place to buy. Most stores I know sold through, so if I have people willing to commit to a contract and get me a commission, I'd tell you to come back when I have a steady supply, policy or not.
Sent from my SPH-L900 using Tapatalk 2
I have two of these, unused in box, that I picked up here in Tampa off contract.
but, not sure how to sell them off without taking the risk of getting ripped off.
If anyone has any ideas, let me know.
I got white i wanted titanium!!!!
Sent from my SPH-L710 using xda app-developers app
jungli3 said:
I have two of these, unused in box, that I picked up here in Tampa off contract.
but, not sure how to sell them off without taking the risk of getting ripped off.
If anyone has any ideas, let me know.
Click to expand...
Click to collapse
Probably eBay..I'm in Tampa and wouldn't take the risk of walking up to a stranger with $700 in cash... End up in a stand your ground case or something.
Out of curiosity which store did you get them from? I'm going to try another store tomorrow with better luck hopefully.
If it wasn't a corporate store, I'd agree with James873. The non corp stores suck in my experience.
Itchiee said:
Probably eBay..I'm in Tampa and wouldn't take the risk of walking up to a stranger with $700 in cash... End up in a stand your ground case or something.
Out of curiosity which store did you get them from? I'm going to try another store tomorrow with better luck hopefully.
Click to expand...
Click to collapse
I do that kinda CL cash. Just meet in a mall. The you go your separate ways in the crowd. Never a parking lot. Could even do it at a sprint store. Not illegal to scalp phones.
Sent from my SPH-L900 using Tapatalk 2
Itchiee said:
Probably eBay..I'm in Tampa and wouldn't take the risk of walking up to a stranger with $700 in cash... End up in a stand your ground case or something.
Out of curiosity which store did you get them from? I'm going to try another store tomorrow with better luck hopefully.
Click to expand...
Click to collapse
Purchased each phone at a different Sprint Store, but the first was on North Dale Mabry, and the second was on West Kennedy, both stores are Corporate.
Also, check Gulf to Bay Sprint Corporate store, they had some too, but I just did not want to drive all the way out there for a white one, not the Titanium.
You should be able to score a Note II, between those three Corporate Stores.
dbpaddler said:
I do that kinda CL cash. Just meet in a mall. The you go your separate ways in the crowd. Never a parking lot. Could even do it at a sprint store. Not illegal to scalp phones.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
excellent idea, would definitely be willing to meet at a Sprint Store or even a 3rd Party retailer in the shopping mall.
using that method, this weekend should be easy enough to get it out of the way.
thanks for the tip, dbpaddler
jungli3 said:
Purchased each phone at a different Sprint Store, but the first was on North Dale Mabry, and the second was on West Kennedy, both stores are Corporate.
Click to expand...
Click to collapse
Yeah, douche bigalow from my story above was north dale, and when I got to Kennedy there was no lie like 20 people at the store and I didn't feel like waiting. I'm in the next town over tonight so I'll try the corp stores here. Good luck selling although not sure why you bought the phones if you didn't want them, and why not just return them.
Sorry op for the thread derail!
What is a corporate store?
Sent from my SPH-D710 using xda app-developers app
Itchiee said:
Yeah, douche bigalow from my story above was north dale, and when I got to Kennedy there was no lie like 20 people at the store and I didn't feel like waiting. I'm in the next town over tonight so I'll try the corp stores here. Good luck selling although not sure why you bought the phones if you didn't want them, and why not just return them.
Sorry op for the thread derail!
Click to expand...
Click to collapse
haha I think Douche helped me lol
Yeah I probably will end up doing just that, and I thought it had wimax radio in it, as we have no LTE in Tampa.
Not sure how long we are looking at for it to show up here in Tampa?
Jcossack88 said:
What is a corporate store?
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
A corporate store is a location that is actually "Sprint Store", rather than say, "Sprint by tCell" in the Shopping mall, which is a 3rd party retailer authorized to sell Sprint phones and Services.
Just got the message from my contact I have been dealing with for years I have to wait till Friday and he also sent along a picture.
Sent from my SAMSUNG-SGH-I717 using xda premium
carhigh said:
Just got the message from my contact I have been dealing with for years I have to wait till Friday and he also sent along a picture.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Can your guy inside confirm the lack of headphones in the box?
Also color options? White available?
He doesn't seem to be good at timely answers. My wife heard All stores are only getting 5 each and I asked him if it was true and its been half an hour ago and still no answer. I told him I need 2. I'll ask but can't promise timely answers.
Sent from my SAMSUNG-SGH-I717 using xda premium
I will be at the door Friday morning with a BIG stick. I just dumped my S3 and G7 and am suffering with my old 3gs.
clay_russell said:
Also color options? White available?
Click to expand...
Click to collapse
I'd like to echo this sentiment. From what I've heard, from people's dealings with AT&T customer representatives, there's a thought that the white version will be available on Friday in stores. I really want the white version... so... can we get a yay or a nay?
Thanks!
azfxstb said:
I will be at the door Friday morning with a BIG stick. I just dumped my S3 and G7 and am suffering with my old 3gs.
Click to expand...
Click to collapse
replace S3 with SGN and we are brothers!!! my power button also doesnt work on the the 3gs, i really am itching, the only thing i like is that i can get 2 weeks of crap before my glorious screen returns!!!
Please let there be a white one!!
I'm going to bring my box & phone on Fri to see if I can swap for a white one. If they do have it I hope they let me swap. I did pre-order through a CS Rep.
Sent from my GT-I9300 using Tapatalk 2
" I think they are blue... Not sure about the headphones. We got 4 or 5 of them I think"
I guess they didn't open one yet
Sent from my SAMSUNG-SGH-I717 using xda premium
I will be at the store nearest me at 8:30 Friday morning to try and get one. I am *so tired* of getting the runaround by ATT reps. First the inability to preorder online, then the phone rep telling me there's nothing she could do and they had no idea, and to go talk to a store. One store telling me that I could come back in a few days and preorder it from them, then saying a few days later they didn't even have the SKU in the system. *Then* that same store told me I wouldn't have a hard time at all getting one, however, I called back yesterday and they said "We aren't getting very many, you might want to be here early." ARGH. This shouldn't be this frustrating.
Just checked att website says they have them in stock to purchase at my local att store in upper darby, pa!
Sent from my Nexus 7 using xda premium
My local store just call me to let me know they have more than enough in @ the Town Center Jacksonville, Fl. Too bad I got a really good deal via premier support by phone. They were going to give me the phone for 299 with some freebee's but was adding a line and just keeping with no phone/data on it. 9.99 a month...Premier CSR gave it to me same price and did an early upgrade (6 months early!). I'm happy.
Just got one from my local store. Got the last one. They only had 2.
Sent from my One X using Tapatalk 2
Artimus009 said:
My local store just call me to let me know they have more than enough in @ the Town Center Jacksonville, Fl. Too bad I got a really good deal via premier support by phone. They were going to give me the phone for 299 with some freebee's but was adding a line and just keeping with no phone/data on it. 9.99 a month...Premier CSR gave it to me same price and did an early upgrade (6 months early!). I'm happy.
Click to expand...
Click to collapse
I just left that store, they said they had 8. What kind of extras did they offer?
Anyone know if Best Buy got any at all?
Sent from my SAMSUNG-SGH-I747 using xda premium
pomtouch said:
Just checked att website says they have them in stock to purchase at my local att store in upper darby, pa!
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Only 3 more hours! I loved the N7100, but LTE is addicting.
05GT said:
How did you check store stock using their website?
Click to expand...
Click to collapse
Try this link: http://www.att.com/shop/wireless/devices/samsung/galaxy-note-ii-titanium-gray.html?source=IC0GM8014bT00a0lO# (copied it from the AT&T website after going to the Samsung Note II page). Under the "Add to cart" button there's a "check in-store availability" link.
This really sucks. I went to an at&t store and waited until they opened this morning. They had 5 galaxy notes for sale but they would not sell me once because I would not sign a new contract. I tried buying the phone for full price and they told me it could be over a month before they are able to sell the GN2 off contract. I called customer support who actually called the store because they couldn't believe they wouldn't sell it to me. Customer support ended up saying its up to the manager to decide if they have limited stock...blah blah blah.
Terrible customer service from at&t as usual. I don't know what to do about it now because even customer support would not let me order it from them directly on the phone. I have a business account with them so I am waiting to hear back from my company rep but this BS should be allowed to exist. I am literally willing to give them $650 + tax for a phone and they won't take my money. If it wasn't for my grandfathered unlimited data plan than I would think about leaving them. Does anyone have any similar experience or suggestions on how to make this happen for me? I really wanted to get a GN2.
servantz said:
This really sucks. I went to an at&t store and waited until they opened this morning. They had 5 galaxy notes for sale but they would not sell me once because I would not sign a new contract. I tried buying the phone for full price and they told me it could be over a month before they are able to sell the GN2 off contract. I called customer support who actually called the store because they couldn't believe they wouldn't sell it to me. Customer support ended up saying its up to the manager to decide if they have limited stock...blah blah blah.
Terrible customer service from at&t as usual. I don't know what to do about it now because even customer support would not let me order it from them directly on the phone. I have a business account with them so I am waiting to hear back from my company rep but this BS should be allowed to exist. I am literally willing to give them $650 + tax for a phone and they won't take my money. If it wasn't for my grandfathered unlimited data plan than I would think about leaving them. Does anyone have any similar experience or suggestions on how to make this happen for me? I really wanted to get a GN2.
Click to expand...
Click to collapse
I guess it could be up to the manager but why didnt you plan on hitting a few at&t stores, not just one? I'm sure others wouldnt mind taking your money.
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
dannyyyyy said:
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
Click to expand...
Click to collapse
i actually have a spare im trying to get rid of. Ill sell it to u for 750. 16Gb white Tmobile
nismo35 said:
i actually have a spare im trying to get rid of. Ill sell it to u for 750. 16Gb white Tmobile
Click to expand...
Click to collapse
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
Click to expand...
Click to collapse
This guy is wild lmao
I usually sell my phones for 100$ off, but this baby is hot!
Sent from my SGH-M919 using xda app-developers app
dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
Click to expand...
Click to collapse
i have sales tax and shpping in the state of WA. so i paid 710. and im calculating shipping to you as part of it. So i think my 750 is a fare price
nismo35 said:
i have sales tax and shpping in the state of WA. so i paid 710. and im calculating shipping to you as part of it. So i think my 750 is a fare price
Click to expand...
Click to collapse
Still too much. Saw on NY craiglist for 650
Sent from my SGH-M919 using xda premium
bikrame said:
Still too much. Saw on NY craiglist for 650
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
I understand, just dont want to make it seams like im trying to rip someone off
since 9100, samsung 's device getting better day by day.
i love 9300 very much before.and
now i am with s4
So it's safe to say, I can sell my s4 for 500..
Sent from my SGH-M919 using xda app-developers app
One thing is for certain...they are not selling like hotcakes, simply because the device is only available through customer care, online, or at a very few select corporate retail stores and the occasional Costco etc. The vast majority of none corporate stores do not have them in stock yet. The 15th...maybe...who knows for sure. Perfect example is the VERY busy T-Mobile store down the road from me (Portland, OR), does not even have the One yet, let alone the GS4. The kicker is they don't even know for sure when either phone will come to their non corporate store. A very large percentage of Tmo's base gets their phones through these 3rd party Tmo stores....and they are still in the dark. It really has been a colossal blunder of a launch for both phones.
Uncarrier is great...but they need to focus on strategy and having some sort of nationwide information network for their employees, where all Tmo branded retailers are able to give the exact same response...to someone from Portland, Maine to Portland, Oregon.
Glad I got mine through customer care with next day air... I must give Tmo credit, as that went very smoothly.
:good:
I agree. Hopefully they really sell good come the 15th
Sent from my SGH-T999 using xda app-developers app
i got mine on the 2nd may
dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
Click to expand...
Click to collapse
I purchased my SGIV on-line first day through t-mobile and got it the next day.. Couldn't believe how fast that was!
Not sure why your having problems ordering..
tvos
While you wait maybe get a case and (glass) screen protector too. This thing is so fragile, you don't even want to risk a minute playing hot potato with it. I've already had several close encounters, but luckily my Spigen glass and case are here. Looks great with it!
Just picked up my first Android device last night. Black S4. T-Mobile made the process pretty easy. In and out in 20 minutes. I come from a jailbroken iPhone 4, been using iPhone since the 3GS came out. Got super bored of it and hated the tiny screen. So now I'm off my family's AT&T plan and boy HSPA+ > 3G. Several people in the store were buying the S4 and they had plenty in stock.
dannyyyyy said:
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
Click to expand...
Click to collapse
I got lucky and ordered mine online the day they came out. It was actually a real hassle since I was a new customer and they online order bit didn't work and I ended up having to call them to finish the order and then they sent me a pre-pay SIM card instead of a post-pay SIM card which eventually had me wind up at a T-Mobile store to fix all of their mistakes. Hope you get yours soon and with less hassle than me.
yes, samsung's device getting better and better day by day, just since i9000
Hoggles said:
One thing is for certain...they are not selling like hotcakes, simply because the device is only available through customer care, online, or at a very few select corporate retail stores and the occasional Costco etc. The vast majority of none corporate stores do not have them in stock yet. The 15th...maybe...who knows for sure. Perfect example is the VERY busy T-Mobile store down the road from me (Portland, OR), does not even have the One yet, let alone the GS4. The kicker is they don't even know for sure when either phone will come to their non corporate store. A very large percentage of Tmo's base gets their phones through these 3rd party Tmo stores....and they are still in the dark. It really has been a colossal blunder of a launch for both phones.
Uncarrier is great...but they need to focus on strategy and having some sort of nationwide information network for their employees, where all Tmo branded retailers are able to give the exact same response...to someone from Portland, Maine to Portland, Oregon.
Glad I got mine through customer care with next day air... I must give Tmo credit, as that went very smoothly.
:good:
Click to expand...
Click to collapse
Surprised PDX wasn't carrying at that time, on the 8th almost all the Beaverton/Hillsboro stores were selling them. The store in Cedar Hills started selling them the night of the 7th because they just had them sitting there.
But glad you got yours timely after ordering with Customer Care.
tvos said:
I purchased my SGIV on-line first day through t-mobile and got it the next day.. Couldn't believe how fast that was!
Not sure why your having problems ordering..
tvos
Click to expand...
Click to collapse
I've had mines since sunday lol how are you enjoying yours?
I just went to T-Mobile's trade in program to see what I would get for my GS3. The T999 fetches a pretty penny - 225 bucks. On top of that, the "new" T999L only gets 190 and the Galaxy Note 2 gets 265. A 64GB iPhone 5 is 269.99 for comparison.
Looks like T-Mobile wants to buy back as many T999s as possible, probably anticipating an uptick in exchanges on the heels of the LTE model launching.
Interestingly enough, this is much better than their father's day trade-in deal for the iPhone since it applies to any phone. Something I'm thinking about but I don't have the cash to pay the down payment up front and I'm pretty sure you still have to pay up front if you go to the store as well (although I'm not sure, I haven't called).
Just thought I would post this since this is even more than what HTC was offering on their competitor trade-up offer!
http://www.t-mobile.com/DeviceRecovery/cell-phone-trade-in.aspx
EtherealRemnant said:
I just went to T-Mobile's trade in program to see what I would get for my GS3. The T999 fetches a pretty penny - 225 bucks. On top of that, the "new" T999L only gets 190 and the Galaxy Note 2 gets 265. A 64GB iPhone 5 is 269.99 for comparison.
Looks like T-Mobile wants to buy back as many T999s as possible, probably anticipating an uptick in exchanges on the heels of the LTE model launching.
Interestingly enough, this is much better than their father's day trade-in deal for the iPhone since it applies to any phone. Something I'm thinking about but I don't have the cash to pay the down payment up front and I'm pretty sure you still have to pay up front if you go to the store as well (although I'm not sure, I haven't called).
Just thought I would post this since this is even more than what HTC was offering on their competitor trade-up offer!
http://www.t-mobile.com/DeviceRecovery/cell-phone-trade-in.aspx
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You have to have the down payment as the trade in credit can take weeks to be processed. I was offered 225 as well. But I ended up selling mine while it was still hot for enough to out down for a note 2 for the wife and n4 for me. Got tired of the Samsung game.
Sent from my Nexus 4 using xda app-developers app
monkeypaws said:
You have to have the down payment as the trade in credit can take weeks to be processed. I was offered 225 as well. But I ended up selling mine while it was still hot for enough to out down for a note 2 for the wife and n4 for me. Got tired of the Samsung game.
Sent from my Nexus 4 using xda app-developers app
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why would I give them an S3 that I can sell on ebay for $340?
cognus said:
why would I give them an S3 that I can sell on ebay for $340?
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Exactly.
Sent from my Nexus 4 using xda app-developers app
That sucks... The GS4 is going on for $99 down.. With this trade in would be nice to use that as credit of the down and the rest for the bill
cognus said:
why would I give them an S3 that I can sell on ebay for $340?
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monkeypaws said:
Exactly.
Sent from my Nexus 4 using xda app-developers app
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I didn't realize they were still selling that high post-S4 and One release... That's kind of shocking if they're still selling that high, might consider putting mine on Craigslist and see if I can get 3 or 4 for it if that's the case!
gypsy214 said:
That sucks... The GS4 is going on for $99 down.. With this trade in would be nice to use that as credit of the down and the rest for the bill
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Yeah that was my idea too. Seems kind of silly they can't just do a quick in-store inspection and give you your credit. All they have to do is power it up, make sure its not rooted, plug it into a USB charger, and check for damage. Wouldn't take more than 5 minutes total and would dramatically increase sales for T-Mobile if everyone knew they could trade in their phone - T-Mobile still makes a profit, gets new customers and upgrades old ones, and the best part is that it moves them closer to having everyone on LTE so HSPA can be phased out sooner or left for customers that don't care about their network speed.
Sent from my SGH-T999 using xda app-developers app
ellocopr1 said:
Sent from my SGH-T999 using xda app-developers app
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That's all I saw of your post.
Just looked on eBay at recently sold phones... Average seems to be around 250 but mine is in MINT condition - hell one with a cracked screen sold for 250... The Titanium Grey is selling higher than the others (probably because its the rarest filtering by listing) which is what I happen to have. Prices are all over the place on Craigslist.
I've had eBay for years but never sold anything on there. Too bad my PayPal account got frozen or I'd consider it.
Still wish T-Mobile would just inspect it in the store though, much less of a hassle. lol. I suppose I can call them and see if they can just bill the phone to the account - we've had them for forever.
EtherealRemnant said:
Just looked on eBay at recently sold phones... Average seems to be around 250 but mine is in MINT condition - hell one with a cracked screen sold for 250... The Titanium Grey is selling higher than the others (probably because its the rarest filtering by listing) which is what I happen to have. Prices are all over the place on Craigslist.
I've had eBay for years but never sold anything on there. Too bad my PayPal account got frozen or I'd consider it.
Still wish T-Mobile would just inspect it in the store though, much less of a hassle. lol. I suppose I can call them and see if they can just bill the phone to the account - we've had them for forever.
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I had the same problem also. I had my sgs3 on cl for 2 weeks. No takers except for scammers. Just last year is get a couple hits within the first couple hours. Seems like no one can afford to fork out 350 . I ended up selling for 240. Just a little over what Tmobile offered me
Sent from my Nexus 4 using xda app-developers app
monkeypaws said:
I had the same problem also. I had my sgs3 on cl for 2 weeks. No takers except for scammers. Just last year is get a couple hits within the first couple hours. Seems like no one can afford to fork out 350 . I ended up selling for 240. Just a little over what Tmobile offered me
Sent from my Nexus 4 using xda app-developers app
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If I had a regular SIM card I would just use my Samsung Captivate for a little bit while I sold my SGS3 (its really not a bad phone, hell LiquidSmooth 2.6 is even out for that old thing and I'm in a refarmed market to boot so I wouldn't lose 3G) but I don't so yeah.
It doesn't surprise me that people aren't biting on Craigslist. Although here in Denver that's how most people buy and sell things online, hardly anyone I know uses eBay for anything other than super rare stuff so who knows.
I think I'll have to talk to my roommate about billing it to the account if T-Mobile will let us... I don't know though, my S3 still does everything I need it to and I don't have any real issues with it, I just want something new. LMAO.
monkeypaws said:
I had the same problem also. I had my sgs3 on cl for 2 weeks. No takers except for scammers. Just last year is get a couple hits within the first couple hours. Seems like no one can afford to fork out 350 . I ended up selling for 240. Just a little over what Tmobile offered me
Sent from my Nexus 4 using xda app-developers app
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Have you checked Swappa. Here is the link. The recent sales are at the bottom $275 up. People are willing to pay more for some protection against blacklisted IMEI phones. Got my Note 2 there and had a reasonable experience.
http://swappa.com/buy/samsung-galaxy-s-iii-tmobile/us
EtherealRemnant said:
If I had a regular SIM card I would just use my Samsung Captivate for a little bit while I sold my SGS3 (its really not a bad phone, hell LiquidSmooth 2.6 is even out for that old thing and I'm in a refarmed market to boot so I wouldn't lose 3G) but I don't so yeah.
It doesn't surprise me that people aren't biting on Craigslist. Although here in Denver that's how most people buy and sell things online, hardly anyone I know uses eBay for anything other than super rare stuff so who knows.
I think I'll have to talk to my roommate about billing it to the account if T-Mobile will let us... I don't know though, my S3 still does everything I need it to and I don't have any real issues with it, I just want something new. LMAO.
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If you have an older sim for your other phone you should be able to reactivate it. I've done it online before, or you can call or go to a store and they can do it for you.
Anyone have any idea what theyd give for my s3 with a cracked screen? Works perfectly and you can't see the cracks while its on, but something tells me they wouldn't give the full $225!
Sent from my SGH-T999L using xda premium
sfsilicon said:
Have you checked Swappa. Here is the link. The recent sales are at the bottom $275 up. People are willing to pay more for some protection against blacklisted IMEI phones. Got my Note 2 there and had a reasonable experience.
http://swappa.com/buy/samsung-galaxy-s-iii-tmobile/us
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I've never used Swappa before, might have to check it out. I was going to list my two Droid RAZR Maxx's there but never got around to it and found out that they're pretty much worth nothing even though they're both in mint condition.
DocHoliday77 said:
If you have an older sim for your other phone you should be able to reactivate it. I've done it online before, or you can call or go to a store and they can do it for you.
Anyone have any idea what theyd give for my s3 with a cracked screen? Works perfectly and you can't see the cracks while its on, but something tells me they wouldn't give the full $225!
Sent from my SGH-T999L using xda premium
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Unfortunately the Captivate is Samsung's Galaxy S I for at&t, I never had a full-size T-Mo SIM for it
They wouldn't give you 225 at T-Mobile but I saw one on eBay sell for 245... I would go to eBay and filter until you get your device and then select show sold only and see what they're selling for. Might surprise you.
EDIT: Damn frozen PayPal account - that's what Swappa uses for payment >_<
Any ways T-Mobile dropped that GS4 to $99 who cant afford $99? trade in your phone with tmobile and use it as credit to pay for the phone faster. I seen a lot of post of people saying that the s4 is not a big upgrade from the s3.. I played with one today at the store.. First time I played with an actual live show device. And I put my s3 next to it.. There is a huge different between these 2. If you see them side by side in person.. Now in pictures not so much
gypsy214 said:
Any ways T-Mobile dropped that GS4 to $99 who cant afford $99? trade in your phone with tmobile and use it as credit to pay for the phone faster. I seen a lot of post of people saying that the s4 is not a big upgrade from the s3.. I played with one today at the store.. First time I played with an actual live show device. And I put my s3 next to it.. There is a huge different between these 2. If you see them side by side in person.. Now in pictures not so much
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People on extremely fixed incomes can't afford 99 dollars. I'm fighting disability right now so I get 175 a month from the state of Colorado while I go through the long process with Social Security.
Oh and I fixed my PayPal account... I can't believe all I had to do was call and verify some information with them. If I had known that I would have done that back in October! So now I might just sell my GS3 and get an S4 or One. Torn between the two - don't like non-expandable storage but the One being able to run any ROM from at&t, T-Mo OR International is a HUGE plus to me.
EtherealRemnant said:
People on extremely fixed incomes can't afford 99 dollars. I'm fighting disability right now so I get 175 a month from the state of Colorado while I go through the long process with Social Security.
Oh and I fixed my PayPal account... I can't believe all I had to do was call and verify some information with them. If I had known that I would have done that back in October! So now I might just sell my GS3 and get an S4 or One. Torn between the two - don't like non-expandable storage but the One being able to run any ROM from at&t, T-Mo OR International is a HUGE plus to me.
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That GS4 is able to run any rom from any carrier in the states and even the international! Go to any carrier s4 forum and you will see... One of the reason I would trade my s3 for the s4 in a heart bit because of it.... And you know samsung is faster than htc in updating phones.. So if a new update comes to the international you can flash it on any carrier us s4.. Witch is pretty cool in my part..
gypsy214 said:
That GS4 is able to run any rom from any carrier in the states and even the international! Go to any carrier s4 forum and you will see... One of the reason I would trade my s3 for the s4 in a heart bit because of it.... And you know samsung is faster than htc in updating phones.. So if a new update comes to the international you can flash it on any carrier us s4.. Witch is pretty cool in my part..
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Okay well you just made my decision a ton easier, especially if the 99 down price point is T-Mobile's now standard pricing for the S4. I couldn't really see any other reason to get the One (I really like having an SD card and "Boom Sound" is nice but I found myself covering up the speakers anyway holding the phone in landscape) and with the 7500mAh Zero Lemon battery out for the S4, its kind of a no-brainer especially since it fixes the design flaw with the speaker on the S4 and shoots the sound out the sides.
I wasn't aware that you could flash any carrier ROM to the S4. Apparently that was just in the beginning of the launch then? Sweet!
EtherealRemnant said:
Okay well you just made my decision a ton easier, especially if the 99 down price point is T-Mobile's now standard pricing for the S4. I couldn't really see any other reason to get the One (I really like having an SD card and "Boom Sound" is nice but I found myself covering up the speakers anyway holding the phone in landscape) and with the 7500mAh Zero Lemon battery out for the S4, its kind of a no-brainer especially since it fixes the design flaw with the speaker on the S4 and shoots the sound out the sides.
I wasn't aware that you could flash any carrier ROM to the S4. Apparently that was just in the beginning of the launch then? Sweet!
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Yeah people with the s4 are flashing international roms like crazy out of the box... But remember dont flash a rom with the modem witch now days none comes with a modem hehehe.. I played with one today and I really liked it.. I think I may get it and not wait for the note 3.. Really I like the note 2 and that 5'5 screen is big enough.. I Kinda think about it if i want a note 2 but rumors says the that note 3 will be 6'' screen.. I really dont think I will like it that much..
As we on the S3 we can port any carrier rom to ours but not international.. And look how long they been having 4.2.x roms. and we dont have a leak yet.. Flashing roms from international like on the s4 is priceless lol.. I really dont know why XDA had to split these forums.. And not make one. Like on the HTC Sensation.. It was one forum for all Sensations worldwide.
Not to mention that Samsung is MUCH more dev friendly than HTC. Since the One series it just seemed to me that HTC was trying to become too much like the icrap. Plus No expandable storage, no removable battery, locked bootloaders, etc.... any one of these is a deal killer in my book.
Sent from my SGH-T999L using xda premium
I pre-ordered the device via BB only to find out that several stores in my area only received a handful of stock ( less than 8 within a 90 mile radius .) So, I am trying to figure out if this is a nationwide thing? Whats the advantage of pre-ordering when you can go to sprint on launch day and pick one up? I called BB mobile number and they told me that they were waiting on the manufacturer. Has anyone else experienced this problem, or is this just an isolated issue for my area?
My store had 2... TWO im so pissed i even was going to buy it at sprint but they said the double buyback credit was over ...
Yeah same here in east Tennessee, pre ordered last month to only go in bright and early today and be told they don't have mine in, that I didn't pre order as early as some (also on my date of pre order the lady that helped me said "we will have enough that if you change your mind about the color you want you can change it that day" well she was wrong, and they told me to keep calling back and that they may get a shipment TONIGHT. It really blows to be let down by a terrible product release on the release date. I so happened to eyeball the cage with the phones in them and they had only around 15 note 4's, needless to say I will never pre order with them again and plus the misinformation given to me they should be held accountable due to the lack of training they give staff (that or the staff was trying to get rid of me).
I feel the pain
fatboypup said:
My store had 2... TWO im so pissed i even was going to buy it at sprint but they said the double buyback credit was over ...
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ville2000 said:
Yeah same here in east Tennessee, pre ordered last month to only go in bright and early today and be told they don't have mine in, that I didn't pre order as early as some (also on my date of pre order the lady that helped me said "we will have enough that if you change your mind about the color you want you can change it that day" well she was wrong, and they told me to keep calling back and that they may get a shipment TONIGHT. It really blows to be let down by a terrible product release on the release date. I so happened to eyeball the cage with the phones in them and they had only around 15 note 4's, needless to say I will never pre order with them again and plus the misinformation given to me they should be held accountable due to the lack of training they give staff (that or the staff was trying to get rid of me).
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YOu guys are absolutely right, I asked a manager about the issue and they blamed it on the manufacturer saying that samsung didnt deliver enough of them. Whats the point of pre-ordering if I can go to the sprint store on launch day and walk out with a phone? Sprint stores in my area are still offering the (up to 200 trade in) but not the samsung guarantee 200 with the trade in, of a phone worth atleast 10 dollars. YOU SUCK BEST BUY!
I just got off the phone with my best buy and the guy told me they got 10 in only 5 for att and 5 for Sprint.
Sent from my SPH-L710 using XDA Free mobile app
i just called mine and they where to busy to talk or give me a idea if they had any. i left my number for the callback
I called mine, and they said they had a lot of ATT models, and I was the 3rd person from Sprint to preorder.... This guy told me that they only got 2 sprint phones. and I'd have to wait on next shipment.... Best buy is garbage. It wasn't Samsung, its Best Buy, because if sprint has a surplus and has Pre-Orders AND walk-ins, there is a gap here. They better honor the deal considering it's their fault they don't have my phone ready. I plan on going in and paying 100 + taxes give or take.
Man, this sucks that you guys are having all this trouble.
The whole double buyback thing is a farce anyway, especially if you're dealing with a relatively new device. No way would I have traded in my LG G3 for $200. I'll sell it on eBay and get at least $350 - $400 for it. This is why I normally just go with the carrier stores. Sure, their promotions aren't always great, but I paid $79 less than Best Buy would have charged me ($720 vs. $799) and I had the phone in my hands yesterday, delivered right to my door. To boot, I'll make almost double what Best Buy would have given me for my old phone. All that combined is totally worth foregoing the promotions in my book.
Regardless, I hope you guys get your phones soon That's total BS. What's the point in pre-ordering if you can't get the product on release day? Isn't that the reason pre-orders exist in the first place?
My sprint store told me the 200 buy back ended
Stop whining guys. You're getting 200 skins for a $10 phone. That works out to getting a Galaxy Note 4 for $99.. have patience. At least that's the deal with Best Buy.
Sent from my SPH-L710 using XDA Free mobile app
yeah it is good that they are giving me 200 bucks for my galaxy s2 but still sucks they can't get it to me on launch date
schlepprock said:
Stop whining guys. You're getting 200 skins for a $10 phone. That works out to getting a Galaxy Note 4 for $99.. have patience. At least that's the deal with Best Buy.
Sent from my SPH-L710 using XDA Free mobile app
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Im actually trading in a note 2 i think its worth 10 bucks
I am quick to let my S3 go. lol, its ultra outdated. I just find it so crazy that best buy can't ever get it right come pre-orders. I think if they reserved the money aside they can come with the phones... They don't delay in taking payment, they shouldn't delay in giving the product. Now if I could go to them and say I want a pre-order and we both take our times in delivering money and product, then sure take as much time as need be.
yeah i just talked to them and they said no ETA on next shipment and mine did not come
I called my BB cause they are 45 min away. He said they had my phone set aside for me and it would be there waiting.
I believe that whole being clueless on when next shipments and things coming in, is utter crap. I've worked in retail, and for them not to know not only would be unprofessional its completely incompetent of the employees. I believe that is just what they are trained to say. Ehh, what do we do though. Might as well sit it out n wait. I think if people are just better informed things wouldn't be so bad. Don't give the "I don't know" line as a business.
fatboypup said:
Im actually trading in a note 2 i think its worth 10 bucks
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Buy a cheapo off of flea Bay,, still profit one fiddy.. Jmho
Sent from my SPH-L710 using XDA Free mobile app
rEALLY?
nO offense dude, but that comment was silly. So you mean to tell me if I purchase a 13 oz steak for a 3 oz steak cost, I shouldn't complain if I get it at some point, just not when I want it? I.E 3 hours later... and cold? lol *Its my money and I want it now* -Like in the commercial
That phone is still a beast atleast
fatboypup said:
Im actually trading in a note 2 i think its worth 10 bucks
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Im trading in an evo 3d, which is worth no money lol so you got me beat. But i still get a 200 gift card lol. The requirements was as long as it worked and had not water damage or cracked screen
im sure I could go get a cheapy phone to turn in ..... hell target had some net 10 phones for like 20 on clearance i just dont wanna deal with the hassle .....