I pre-ordered the device via BB only to find out that several stores in my area only received a handful of stock ( less than 8 within a 90 mile radius .) So, I am trying to figure out if this is a nationwide thing? Whats the advantage of pre-ordering when you can go to sprint on launch day and pick one up? I called BB mobile number and they told me that they were waiting on the manufacturer. Has anyone else experienced this problem, or is this just an isolated issue for my area?
My store had 2... TWO im so pissed i even was going to buy it at sprint but they said the double buyback credit was over ...
Yeah same here in east Tennessee, pre ordered last month to only go in bright and early today and be told they don't have mine in, that I didn't pre order as early as some (also on my date of pre order the lady that helped me said "we will have enough that if you change your mind about the color you want you can change it that day" well she was wrong, and they told me to keep calling back and that they may get a shipment TONIGHT. It really blows to be let down by a terrible product release on the release date. I so happened to eyeball the cage with the phones in them and they had only around 15 note 4's, needless to say I will never pre order with them again and plus the misinformation given to me they should be held accountable due to the lack of training they give staff (that or the staff was trying to get rid of me).
I feel the pain
fatboypup said:
My store had 2... TWO im so pissed i even was going to buy it at sprint but they said the double buyback credit was over ...
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ville2000 said:
Yeah same here in east Tennessee, pre ordered last month to only go in bright and early today and be told they don't have mine in, that I didn't pre order as early as some (also on my date of pre order the lady that helped me said "we will have enough that if you change your mind about the color you want you can change it that day" well she was wrong, and they told me to keep calling back and that they may get a shipment TONIGHT. It really blows to be let down by a terrible product release on the release date. I so happened to eyeball the cage with the phones in them and they had only around 15 note 4's, needless to say I will never pre order with them again and plus the misinformation given to me they should be held accountable due to the lack of training they give staff (that or the staff was trying to get rid of me).
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YOu guys are absolutely right, I asked a manager about the issue and they blamed it on the manufacturer saying that samsung didnt deliver enough of them. Whats the point of pre-ordering if I can go to the sprint store on launch day and walk out with a phone? Sprint stores in my area are still offering the (up to 200 trade in) but not the samsung guarantee 200 with the trade in, of a phone worth atleast 10 dollars. YOU SUCK BEST BUY!
I just got off the phone with my best buy and the guy told me they got 10 in only 5 for att and 5 for Sprint.
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i just called mine and they where to busy to talk or give me a idea if they had any. i left my number for the callback
I called mine, and they said they had a lot of ATT models, and I was the 3rd person from Sprint to preorder.... This guy told me that they only got 2 sprint phones. and I'd have to wait on next shipment.... Best buy is garbage. It wasn't Samsung, its Best Buy, because if sprint has a surplus and has Pre-Orders AND walk-ins, there is a gap here. They better honor the deal considering it's their fault they don't have my phone ready. I plan on going in and paying 100 + taxes give or take.
Man, this sucks that you guys are having all this trouble.
The whole double buyback thing is a farce anyway, especially if you're dealing with a relatively new device. No way would I have traded in my LG G3 for $200. I'll sell it on eBay and get at least $350 - $400 for it. This is why I normally just go with the carrier stores. Sure, their promotions aren't always great, but I paid $79 less than Best Buy would have charged me ($720 vs. $799) and I had the phone in my hands yesterday, delivered right to my door. To boot, I'll make almost double what Best Buy would have given me for my old phone. All that combined is totally worth foregoing the promotions in my book.
Regardless, I hope you guys get your phones soon That's total BS. What's the point in pre-ordering if you can't get the product on release day? Isn't that the reason pre-orders exist in the first place?
My sprint store told me the 200 buy back ended
Stop whining guys. You're getting 200 skins for a $10 phone. That works out to getting a Galaxy Note 4 for $99.. have patience. At least that's the deal with Best Buy.
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yeah it is good that they are giving me 200 bucks for my galaxy s2 but still sucks they can't get it to me on launch date
schlepprock said:
Stop whining guys. You're getting 200 skins for a $10 phone. That works out to getting a Galaxy Note 4 for $99.. have patience. At least that's the deal with Best Buy.
Sent from my SPH-L710 using XDA Free mobile app
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Im actually trading in a note 2 i think its worth 10 bucks
I am quick to let my S3 go. lol, its ultra outdated. I just find it so crazy that best buy can't ever get it right come pre-orders. I think if they reserved the money aside they can come with the phones... They don't delay in taking payment, they shouldn't delay in giving the product. Now if I could go to them and say I want a pre-order and we both take our times in delivering money and product, then sure take as much time as need be.
yeah i just talked to them and they said no ETA on next shipment and mine did not come
I called my BB cause they are 45 min away. He said they had my phone set aside for me and it would be there waiting.
I believe that whole being clueless on when next shipments and things coming in, is utter crap. I've worked in retail, and for them not to know not only would be unprofessional its completely incompetent of the employees. I believe that is just what they are trained to say. Ehh, what do we do though. Might as well sit it out n wait. I think if people are just better informed things wouldn't be so bad. Don't give the "I don't know" line as a business.
fatboypup said:
Im actually trading in a note 2 i think its worth 10 bucks
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Buy a cheapo off of flea Bay,, still profit one fiddy.. Jmho
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rEALLY?
nO offense dude, but that comment was silly. So you mean to tell me if I purchase a 13 oz steak for a 3 oz steak cost, I shouldn't complain if I get it at some point, just not when I want it? I.E 3 hours later... and cold? lol *Its my money and I want it now* -Like in the commercial
That phone is still a beast atleast
fatboypup said:
Im actually trading in a note 2 i think its worth 10 bucks
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Im trading in an evo 3d, which is worth no money lol so you got me beat. But i still get a 200 gift card lol. The requirements was as long as it worked and had not water damage or cracked screen
im sure I could go get a cheapy phone to turn in ..... hell target had some net 10 phones for like 20 on clearance i just dont wanna deal with the hassle .....
Related
I have two questions.
I have been eyeing either this phone or the GN for a while now, and I am about ready to just shut up and grab the SGS2 already.
Looking online, the only thing that should be coming out anytime too soon is the Blaze which I am still assuming is not an upgraded SGS2 (I don't know if people are just paranoid, or ready for another Vibrant 4g situation). So it seems like I won't be kicking myself in a few months about the SGS2 (minus, MAYBE, a GN release).
So long story short.
Question 1: Have I missed evidence on why I should wait 1 or 2 months to grab a new phone?
Question 2: What would be the smartest way to get one?
Short story long again:
Ebay has new in box phones starting at 499 with shipping, but one has no returns and the other has 3 days. Will ebay/paypal protection save me if I find out there are problems with the phone outside those few days?
I hate asking this, but what problems would I want to look for? Unless they develop over time I don't want to know about the screen issues I have heard mentioned vaguely, but others seem to imply it's not a big deal so if I never notice it then it's not hurting me.
I am wanting to use Ebay because it is 100 bucks cheaper than Amazon but Tmobile would only be like 598 or something. Should I stop being so paranoid and just grab it from ebay?
Sorry, I stayed up way too late with my finger over the mouse button and I am now just about ready to start pacing but I am not getting google search results to do anything to calm or warn me yet. Is it worth the 100 bucks to buy it from Ebay instead of straight from Tmobile?
Sorry, I will stop spazzing.
Those people who have unopened boxes of galaxy s 2 are people who are eligible for an upgrade but like their current phone so they decide to make money of their contract. I recently did this.my mom didn't want a new phone so I used her upgrade to buy a new gs2 and sold out on Ebay for $500. These people are legit and Ebay will make sure you don't get scammed.you should just buy it
Question 1: Tmobile is not releasing a new amazing phone for awhile. (unless somehow the galaxy s2 HD comes over). But that is not likely at all.so there is no need to wait.unless you want to wait another year for the galaxy s3. Ice cream sandwich is just around the corner. Right now is the best time to get it.
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Thanks for the response, I am just worried I get it and, say, the speaker phone is messed up and I learn about it a day or two after the return window and then I have trouble getting it fixed instead of just returning it or exchanging it.
I have never had to do that though, so 100 bucks is a lot to KNOW I can.
Sent from my SGH-T959 using xda premium
Branso07 said:
Those people who have unopened boxes of galaxy s 2 are people who are eligible for an upgrade but like their current phone so they decide to make money of their contract. I recently did this.my mom didn't want a new phone so I used her upgrade to buy a new gs2 and sold out on Ebay for $500. These people are legit and Ebay will make sure you don't get scammed.you should just buy it
Question 1: Tmobile is not releasing a new amazing phone for awhile. (unless somehow the galaxy s2 HD comes over). But that is not likely at all.so there is no need to wait.unless you want to wait another year for the galaxy s3. Ice cream sandwich is just around the corner. Right now is the best time to get it.
Sent from my SGH-T989 using XDA App
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Seriously? You'd advocate risking getting your phone's IMEI number blacklisted to save $30?
The phones are $529 from t-mobile.
Why risk it for $30??? These "new" phones can be reported as lost then the insurance replaces it and they block the IMEI number and the sucker is out $400-$500.
BTW, Getting a "free" phone on a subsidy plan doesn't make the phone free, you're still paying for it over the 2 year term. With T-mobiles Unlimited Talk,Text, Web for $50 + buying the phone outright, over the 2 years a contract would run, you are paying out $1200+$530 for the phone so $1730. For the equivilant plan with a "free" phone you're paying $80 a month over 24 months so $1920.
So $1920 - $1730 = $190 You pay more for the phone than if you bought the phone with cash. And just looking now, you have to pony up $280 to buy the phone when you "upgrade" then a $50 rebate, so you're paying even more.
Heck, with T-mobile you can ge tthe non subsidized plan for $0 a month, pay $200 down, and finance the phone with T-mobile for $20 a month and come out ahead if you are looking for the least amount up front.
BTW, Ebay buyer protection is only good for 30 days after the sale, on day 31 the seller can report the phone "lost" and have it turned off and get their replacement.
i agree with gallaxxeess
no point saving $30 if you have a high risk of having your IMEI black listed
there's a topic about it in General
gallaxxeess said:
Seriously? You'd advocate risking getting your phone's IMEI number blacklisted to save $30?
The phones are $529 from t-mobile.
Why risk it for $30??? These "new" phones can be reported as lost then the insurance replaces it and they block the IMEI number and the sucker is out $400-$500.
BTW, Getting a "free" phone on a subsidy plan doesn't make the phone free, you're still paying for it over the 2 year term. With T-mobiles Unlimited Talk,Text, Web for $50 + buying the phone outright, over the 2 years a contract would run, you are paying out $1200+$530 for the phone so $1730. For the equivilant plan with a "free" phone you're paying $80 a month over 24 months so $1920.
So $1920 - $1730 = $190 You pay more for the phone than if you bought the phone with cash. And just looking now, you have to pony up $280 to buy the phone when you "upgrade" then a $50 rebate, so you're paying even more.
Heck, with T-mobile you can ge tthe non subsidized plan for $0 a month, pay $200 down, and finance the phone with T-mobile for $20 a month and come out ahead if you are looking for the least amount up front.
BTW, Ebay buyer protection is only good for 30 days after the sale, on day 31 the seller can report the phone "lost" and have it turned off and get their replacement.
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You're assuming it's claimed as insurance fraud... and with taxes it's a 100 dollar difference. I do agree there is a risk though.
Edit: so thinking about that possibility I realized its sort of dumb for me to not just call up T-Mobile and see what they say about these sort if things (knowing they'd rather I give them NY money). I am legitimately thanking you for helping me solidify my paranoia to a point.
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If you wanna be happy, keep your vibrant and wait a few months. I recommend getting the GN if you have the money because it has a better screen, but if you want you could wait until ICS is offically released and then buy it.
If you have been used to the iphone screen, or any good res LCD screen, youll notice issues with the display on our GS2.
I get the phones for free by price matching at best buy.thus makes them have no mail in rebate and no monthly additional fee.
Sent from my SGH-T989 using XDA App
Husam2011 said:
If you wanna be happy, keep your vibrant and wait a few months. I recommend getting the GN if you have the money because it has a better screen, but if you want you could wait until ICS is offically released and then buy it.
If you have been used to the iphone screen, or any good res LCD screen, youll notice issues with the display on our GS2.
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I appreciate the opinion, although I am banking on "ignorance is bliss" when it comes to higher res screens. The expandable storage and currently only over seas options of the GN are why I am just going with the SGS2, but with sprint releasing one it is making me wonder if waiting would be smart. I would be happy with whatever I get, but I am pretty sick of my poor old vibrant.
Branso07 said:
I get the phones for free by price matching at best buy.thus makes them have no mail in rebate and no monthly additional fee.
Sent from my SGH-T989 using XDA App[/QUOTE
Didn't mean to thanks you, if anyone wonders why, but what do you mean? As much as I hate big corporation and all, I just can't pull myself to do scams or I would "lose" my current phone. Not saying that's what you're doing, but so far that's what it sounds like.
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Similar situation. I just traded some BMW work for a NIB SGS2 off of craigslist. Upgrade phone he didnt want.
Just contacted CS
I asked about what they said and all they could say is "maybe...". They can't/won't verify that I purchased the phone so if the person were to claim it was stolen I would be SOL (I have read about a guy who got the seller in trouble in a similar situation with Sprint, but I don't want to go off something like that).
I guess I just have to re-budget 600 instead of 500.
why not just print the page ur phone is advertised on ? if its ebay the guy would have to setup an account every time he wantes to scam someone
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Pay with paypal. If the seller claims insurance fraud Paypal will get you your money back (may take time while they investigate but they will get it). Ebay is safe to buy from with all the fraud protection especially when you pay with paypal. DON"T DO IT ON CRAIGSLIST!!!
Don't wait for the Blaze, trust me, just get the SGSII or GN.
FYI, T-Mobile doesn't make money off handsets. When will people learn this. They make money off the monthly service. They are a SERVICE company, NOT a phone manufacturer. Go ahead and ask any question you want. In fact, T-Mobile prefer you have your own phone so they don't have to subsidize you!
setzer715 said:
Pay with paypal. If the seller claims insurance fraud Paypal will get you your money back (may take time while they investigate but they will get it). Ebay is safe to buy from with all the fraud protection especially when you pay with paypal. DON"T DO IT ON CRAIGSLIST!!!
Don't wait for the Blaze, trust me, just get the SGSII or GN.
FYI, T-Mobile doesn't make money off handsets. When will people learn this. They make money off the monthly service. They are a SERVICE company, NOT a phone manufacturer. Go ahead and ask any question you want. In fact, T-Mobile prefer you have your own phone so they don't have to subsidize you!
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+1 . EBay is safe if you pay with paypal. Stay away from Craigslist!
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I bought my s2 from craigslist for $550 (white). It came brand new in a box, however headphones were missing. I have bunch of good headphones here and there so i didn't care. But the phone was in original packaging and I got within 3 days. I am happy with my purchase.
The last time i bought my galaxy 4g first series from someone advertising on craigslist, brand new phone but when i brought it home and try to use, the phone mic never worked. I called samsung and they told me to ship it to them and I received my phone back within 5 business days. They fixed it for free and even paid for overnight shipping.
I never had any issue with Samsung or Apple.
You don't wanna know my story with Dell and ATT when I ended up paying almost $2000 for a Dell Streak phone I never received.
Galaxy blaze is coming soon...wait for that
There's a leaked tmo map that shows 3 devices to b released in the next 2 months. One on the 18th 2 more in Feb.
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accordex said:
Galaxy blaze is coming soon...wait for that
There's a leaked tmo map that shows 3 devices to b released in the next 2 months. One on the 18th 2 more in Feb.
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I am still pretty sure the blaze will not be an upgrade, probably just a 4" phone...
Any way, doesn't matter, I went to Tmobile and bought myself a new SGS2... having trouble with my new plan though... ugh...
I just bought this white gs2 in the marketplace from another xda member. Bnib as stated, no problems & for around $450
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In an industry where customer churn can be likened to the fearsome troll under the bridge, Sprint has launched a program designed to keep its favored subscribers around for another two years. While not everyone is eligible -- those who've upgraded less than eight months ago, corporate outfits and those in collections need not inquire -- the program lets customers buy their way out of their current commitment and become eligible for a new, subsidized handset. The promotion begins February 12th and is set to run through the 14th of April, where the amount you pay correlates to the time since your last upgrade. So if you're currently pining for the Epic 4G Touch or the iPhone 4S, just give your local Sprint store a call this Sunday. They just may be able to hook you up.
Source:http://www.engadget.com/2012/02/09/sprint-launches-early-upgrade-promo/
Nice C/P skills -_-
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It's more like they want to get rid of Wimax phones and other inventory it seems like. It's a ripoff, hardly worth the price. Ebay is cheaper
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Cleaning house getting ready for LTE
My OG Epic (Now NS4G) line is due for an upgrade in 5 months...may be perfect timing for once
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IMO opinion this is more of a contract buyout to get new user pricing than it is an early upgrade promo like the Sprint Premier Gold program was.
It makes 0 sense to pay $55 to buy out for early upgrade if you're like 1-4 months out.
cds0699 said:
It makes 0 sense to pay $55 to buy out for early upgrade if you're like 1-4 months out.
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Keep in mind though, that we live in a world where people will happily spend well in excess of $55 to "upgrade" from something like a IPhone 4 to a 4s. Sometimes, "sense" takes a back seat to a desire to be instantaneously satisfied... lol
CoppertoneSPF15 said:
Keep in mind though, that we live in a world where people will happily spend well in excess of $55 to "upgrade" from something like a IPhone 4 to a 4s. Sometimes, "sense" takes a back seat to a desire to be instantaneously satisfied... lol
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I have to agree, people at my store will pay a lot to get their upgrade now to get the phone they want now. I think a lot of it comes from people who buy cheap phones and just can't take having them anymore and will do anything to get out of that phone.
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newalker91 said:
This actually isn't a promotion. It's just a last resort offering by Retention as of right now. You pay on average $10/month remaining on your contract with an average maximum of 6 months to move your upgrade up. We've been doing it for months for customers in my stores, but it's never really been publicly advertised.
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Are you working for a corporate store or a preferred retailer? I'm a preferred retailer and would love to know how you go about doing it, and compare that to the way we do it at our store. Shoot me a PM, love to compare notes!
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JasonK75 said:
Are you working for a corporate store or a preferred retailer? I'm a preferred retailer and would love to know how you go about doing it, and compare that to the way we do it at our store. Shoot me a PM, love to compare notes!
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can i be included in this? i only have a way for 2 weeks early... preferred retailer
My wife is only 2 months away from an upgrade; if she waits, she still pays 36 dollars "activation fee", or, if she does it tomorrow, its the same 36 dollars, so, if you are a month or 2 away, it doesn't cost you a dime more to do it now..
yes, i am sure its to clean out the existing inventory before the "new" network is in full swing..
WOOT, 3000 POSTS!!
I work at a preferred dealer as well, just tell your customers to call customer care and see if they can do an early upgrade. If that doesn't work have them be transferred to retentions and say someone they know was able to buy out their remaining contract and get an early upgrade. That easy. I have my upgrade still, saving it for the GSIII because I'm not stupid like some people.
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ccline84 said:
I work at a preferred dealer as well, just tell your customers to call customer care and see if they can do an early upgrade. If that doesn't work have them be transferred to retentions and say someone they know was able to buy out their remaining contract and get an early upgrade. That easy. I have my upgrade still, saving it for the GSIII because I'm not stupid like some people.
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i have an airave for that
Ok I called Sprint customer care today inquiring about the upgrade. My girl's line is due for upgrade in October and I am tired of her complaining about her Evo3d restarting all the time. So I called to see if I can get that upgrade for an Iphone for her. I was told that the new promo is only for people who's upgrade is in April or earlier and are also having phone issues. I think I'm going to call a corporate store tomorrow. Any advice or am I wasting my time? The Engadget article said if you upgraded within the last 8 months your or not eligible. I didn't upgrade this line within the last 8 months.
To upgrade or not to upgrade....
I saw this on Friday and wandered into a Sprint store on Sunday. The fella at the desk told me this was all legit and that I would need to call customer service because he could not do anything from the store (he said to ask for the "retentions" department).
I've been suffering with a Hero for the last 18 months. Loved the phone when I first got it, but it didn't take long to realize that it was not powerful enough to keep me happy. My wife is on her third Moment because everything about that phone just doesn't seem to work. I was hoping to hold out for an LTE phone but it appears those won't be dropping until late summer, and I'm not sure if we can hold out that long.
On the Sprint website, I get a message that I am eligible for $150 off a new phone on April 1 (remnants of the Premiere Program). From what I read, I'll have to pay $36 to upgrade in April or I can pay $55 now.
So my question(s) to all you Sprint people out there, am I reading all this correctly? Will I still qualify for the $150 off the new phone? Am I absolutely crazy for not waiting for LTE? Should I take the SGS2E4GT (Galaxy S 2) or hold out for the Nexus?
Thanks for the input.
dabigoh said:
I saw this on Friday and wandered into a Sprint store on Sunday. The fella at the desk told me this was all legit and that I would need to call customer service because he could not do anything from the store (he said to ask for the "retentions" department).
I've been suffering with a Hero for the last 18 months. Loved the phone when I first got it, but it didn't take long to realize that it was not powerful enough to keep me happy. My wife is on her third Moment because everything about that phone just doesn't seem to work. I was hoping to hold out for an LTE phone but it appears those won't be dropping until late summer, and I'm not sure if we can hold out that long.
On the Sprint website, I get a message that I am eligible for $150 off a new phone on April 1 (remnants of the Premiere Program). From what I read, I'll have to pay $36 to upgrade in April or I can pay $55 now.
So my question(s) to all you Sprint people out there, am I reading all this correctly? Will I still qualify for the $150 off the new phone? Am I absolutely crazy for not waiting for LTE? Should I take the SGS2E4GT (Galaxy S 2) or hold out for the Nexus?
Thanks for the input.
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I would buy a used phone off Craig's list or something now and hold onto you upgrade for an LTE device. You can get an E4GT for around $300 and EVO 3D for much less or an Nexus 4G for even less then that.
That is what I would do because once the GN drops you know you will want it or whatever cool LTE phone comes out soon after that...
The way I read this is that they are just pro-rating your ETF (the way they all should do anyway).
In theory, it works like this:
A high end handset costs ~$600 but in exchange for signing a 2-year contract, the cell phone carrier will subsidize $400 of the cost and roll the cost of that "loan" into the cost of your monthly service. You get a new phone without as large an initial outlay of cash and they gain a steady source of income for at least the next 2 years.
In theory you should be able to bring your own phone and get service at a lower cost off-contract because you aren't paying off a subsidy but since the top 3 providers don't offer this, there is not really any benefit to not taking the subsidy. You are already paying the same monthly rate so other than not being locked into a service contract, you gain nothing financially from not taking the $400 subsidy.
Along with this, in theory, your ETF should drop by 1/24th every month as you are basically paying off the subsidy one month at a time over two years. Once again, it doesn't quite work that way. At least this is an attempt to let people pay off the remaining subsidy before signing a new contract and taking a new one.
I would prefer to just pay $600 for my phone and then pay $17 less per month (approx 1/24 of $400) with no contract but since the US market seems accustomed to cheaper subsidized handsets on contract I don't know it would ever take off much. The contracts, handset exclusives, and lack of porting options have made it so the carriers have little incentive to compete on price or plan options..but that's another topic for another day.
Well I got mine it was 40 bucks but.my Gf needs a new phone had so, iPhone 4s and she can have my day 2week old epic touch 4g
Update: I got my upgrade and the fee was added to my bill and my upgrade is now waiting. Pretty cool. I have another upgrade in August so I will se what they have then.
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I have a upgrade in October, but I'm debating to hold off for the s3 which could be a long way off or get the epic touch. I have a 3d right now but the white epic touch looks sexy.
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Howdy,
Noob here, looking to get a Note 2, but need a little advice to make sure I'm not overlooking something.
Background:
I currently have a Galaxy S II that is way too sluggish and frustrating (was my first smart phone, purchased a year ago).
I’m with T-mobile on their “value plan” and have about a year left on my contract. I’ve been with them for over 10 years.
Options:
Is my only option to pretty much pay for a Note 2 at full price ($650)? I cannot find any deals online for a SGH-T889. The guy at the T-mobile store said it wouldn't even make a difference if my contract was up or not -- price for the phone would be the same. Wow.
Any ideas?
I suppose I could try to call their customer retention line but I feel like they are not going to do much for me, since I’m pretty powerless – being locked into a contract with a year left. I really don’t want to leave T-mobile anyway.
The only other thing I can think of...: It sounds like there is probably going to be a rebate sale on Valentines day, but there are no details out yet – just grand speculation that there's going to be a big sale. Does anyone know if to qualify for one of their rebates, you typically have to be out of contract? I'm guessing "yes".
I also looked on craigslist and eBay for used Note 2s, but apparently people think they are made out of gold – barely discounted. For the price they are asking I’d just rather purchase new.
Thanks for the help.
-Nate
first of all, you ask in the wrong section because this is General section...your question should be in T-Mobile Galaxy Note II Q&A, Help & Troubleshooting Section
"The guy at the T-mobile store said it wouldn't even make a difference if my contract was up or not -- price for the phone would be the same." i think this isnt right because as a value plan customer you have the right to upgrade your phone anytime and when your 22 months is up you will receive discount to upgrade your phone with lowest price.
i get my note 2 for only $180 with renew 2 years contract at a retail store. you should try to check the price around those retail stores.
Thanks man.
You get a deep discount at the end of your contract and you are on a "value" plan? Or are you on a "classic" plan?
Regardless, if I don't want to wait that long, I'm pretty much stuck paying full price, right?
PS -- Sorry if this was the incorrect area; feel free to move post
Value plan you pay full price with money up front then $20 payments a month after.
Sent from my SGH-T889 using xda premium
I ran into the same thing. On the value plan, you pay retail, but in payments. So you would probably have 200-300 down and 20/mo if you have the available credit on your account. You can upgrade anytime, price is always the same. I am on prepaid ($30/mo 5GB is hard to beat if you don't want lots of minutes). I did the math and figured that I would break even paying out of pocket full price in less than a year. That's worth it to me to save up for a while. At the end of the day, it's up to you. I'm loving the Note2, excellent device. Even better if TMO really does drop LTE as fast as they plan to.
They are just trying to boost there sales rate for personal promotions thats why I hate tmobile sales man they always try to push you into something ur not sure about well just look into it buddy
Sent from my SGH-T889 using xda app-developers app
Even with the payment plan, you essentially just pay full price for the phone. There's another option though. You could try going through craigslist or ebay if you trust them. You would save a little plus tax but the down side is that they could report the phone as missing. But in my experience of buying phones off craigslist, or never happened to me. You just have to find a reliable seller. I bought my t mobile note 2 off CL around 2 weeks ago for $400 brand new in box. The seal was still on the box and I tried my sim to make sure it worked and it did. If you go through ebay, you would have buyer protection though ebay, so if anything goes wrong you could dispute with ebay. Buying from ebay would also allow you to buy insurance for your phone through a third party. Square trade is a good company to get the insurance from.
natesi,
The Tmobile rep was right, you are going to more or less pay full regardless of the timing of your purchase. You are on the "Value" plan, pure and simple, its a service only plan and its bare bone. Other plans allows you to get a discount (subsidized priced) phone, but the trade off is higher plan prices.
dandn0ten said:
i think this isnt right because as a value plan customer you have the right to upgrade your phone anytime and when your 22 months is up you will receive discount to upgrade your phone with lowest price.
i get my note 2 for only $180 with renew 2 years contract at a retail store. you should try to check the price around those retail stores.
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That's not correct. Phones are not subsidized on Value Plans. On a Classic Plan, yes. Value Plans require you pay full price for the phone - half down, and $20 a month.
I got a quick question im on tmobile sold my tmobile s3 I haf first got on contract with tmobile and now I got a note 2 just a few weeks ago used but like new I had callef tmobile about my payments and they seen my sim was registered as a note 2 the rep on the phone said by the way u have a great phone the note 2 is awesome well the bottom line is the phone is absolutely clean esn and imei since im using I with tmobile 4g $70 wanted to know if tmobile would let me get the unlock code for my note or do I have to wait a few months ive been with them since august of 2012
Sent from my SGH-T889 using xda app-developers app
Look on wirefly. Com and amazon, they always have deals popping up for the GNote2. Use the islickdeals app to help ur search.
Sent from my SGH-T889 using XDA Premium HD app
Im on a classic plan and was 18 months into my contract and they ended up giving me the note 2 for 200 w/ 1 free month back in October. They call it an early upgrade program
Ops sorry guys that was my mistake I was confusing between value plan and classic plan and as i checked my status im on classic plan so thats why I got the phone for cheap price xP
sent from t889 running jedix8
if you can wait a few months to see what the gs4 and gn3 are about may be a good idea?
Thanks everyone, I appreciate all the feed back -- it helped a lot!!! Seriously.
I went into the T-mobile store (again) and asked about the upcoming Valentines Day sale. The sales associate said that to get the rebates you don’t normally have to be out of contract – you just have to *extend* (renew) your contract.
I’m not sure if he is correct or not, but I HOPE so.
Last year, they were giving a couple hundred off phones (with rebates), so although it will be really painful to wait longer, I think I will hold off until I find out what kind of deals they are going to have on the Valentines Day sale.
Unless, that is, I can find a good deal on one sooner. I’ll keep my eyes peeled.
PS -- the "Captcha" on this site is hard!!!
FIREONHIGH said:
if you can wait a few months to see what the gs4 and gn3 are about may be a good idea?
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Hmmm... I was thinking about that...
The GS4 is expected in the US around the end of April/May, right?
And the GN3? I was thinking around Sept - Dec release, although I just saw these articles, stating possibly at the end of February (???). That seems insanely soon though, for a phone that just got released not too long ago. Or maybe not?
I'd show you the links I'm referring to, but I'm being blocked from doing so because I don't have 10 posts yet (lame).
The other thing is, the Note 3 will supposedly have a 6.3 inch screen?! Doesn't that seem a tad on the too-large side?
How credible do you think a February-ish release date is for the Note 3, and how soon before it goes on sale in the US, you think?
natesi said:
Thanks everyone, I appreciate all the feed back -- it helped a lot!!! Seriously.
I went into the T-mobile store (again) and asked about the upcoming Valentines Day sale. The sales associate said that to get the rebates you don’t normally have to be out of contract – you just have to *extend* (renew) your contract.
I’m not sure if he is correct or not, but I HOPE so.
Last year, they were giving a couple hundred off phones (with rebates), so although it will be really painful to wait longer, I think I will hold off until I find out what kind of deals they are going to have on the Valentines Day sale.
Unless, that is, I can find a good deal on one sooner. I’ll keep my eyes peeled.
PS -- the "Captcha" on this site is hard!!!
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Click to collapse
He was correct. Any of the T-Mobile sales are for existing and new customers. If you're on value, you can just buy it on EIP (payments) and still qualify for the rebate regardless of contract tenure. I'd put my money on $0 down after rebate being the sale for V-Day.
hmmm.... I just saw a Samsung Galaxy "next big thing" Super Bowl ad/video on youtube.
What could they possibly be announcing besides the Note 3, if that is suppose to ship before the S4?
natesi said:
hmmm.... I just saw a Samsung Galaxy "next big thing" Super Bowl ad/video on youtube.
What could they possibly be announcing besides the Note 3, if that is suppose to ship before the S4?
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Why would the GN3 ship before the GN4? the GN2 is not even 6 months out yet. The GN3 is approaching a year. My guess is this rumor is actually caused by the note 8.0 which will likely be made official at MWC.
---------- Post added at 04:48 PM ---------- Previous post was at 04:29 PM ----------
Classick206 said:
He was correct. Any of the T-Mobile sales are for existing and new customers. If you're on value, you can just buy it on EIP (payments) and still qualify for the rebate regardless of contract tenure. I'd put my money on $0 down after rebate being the sale for V-Day.
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Click to collapse
Boy do I hope that's true. I passed on the Christmas Sale because it was only $100 down and not $0 down. I'm holding out hope that the V-Day sale goes down to $0. If not though, they will surely at least match the Christmas sale with $100 down. I think I'll pull the trigger at that point. There will likely be another sale for the Value Plan only transition, but I don't know if I can wait that long.
Info for you
Poke_N_PDA said:
Why would the GN3 ship before the GN4? the GN2 is not even 6 months out yet. The GN3 is approaching a year. My guess is this rumor is actually caused by the note 8.0 which will likely be made official at MWC.
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Yeah, I know it is weird that the Note 3 would come out so soon -- I'm just going by what I read in a few articles yesterday.
LIke I said, I cannot post links yet -- not my fault -- I don't have a high enough post count.
Here's how you can find some articles that talks about the possible unvailing later this month:
Google "Note 3 release date"
Click on the first news article from PC Tablet "Samsung Galaxy Note 3 Release Date Could be at Mobile World Congress 2013!"
Then maybe the fourth result down by Trusted Reviews, "Samsung Galaxy Note 3 rumours point to 6.3-inch octa-core handset"
And others...
Google customizes search results so your ordering may be different than mine, but you should be able to find those articles with the info I have specified.
It's all speculation of course.
But what would Samsung Mobile be running an expensive Super Bowl ad for, with major celebrities??? What could be that big -- seriously? The SIII is too old to be pushing so hard. What else could it be?
I guess we'll find out on Sunday.
But man, it is taking every ounce of strength I have to not go buy a Note 2 right now.
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
dannyyyyy said:
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
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i actually have a spare im trying to get rid of. Ill sell it to u for 750. 16Gb white Tmobile
nismo35 said:
i actually have a spare im trying to get rid of. Ill sell it to u for 750. 16Gb white Tmobile
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Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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This guy is wild lmao
I usually sell my phones for 100$ off, but this baby is hot!
Sent from my SGH-M919 using xda app-developers app
dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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i have sales tax and shpping in the state of WA. so i paid 710. and im calculating shipping to you as part of it. So i think my 750 is a fare price
nismo35 said:
i have sales tax and shpping in the state of WA. so i paid 710. and im calculating shipping to you as part of it. So i think my 750 is a fare price
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Click to collapse
Still too much. Saw on NY craiglist for 650
Sent from my SGH-M919 using xda premium
bikrame said:
Still too much. Saw on NY craiglist for 650
Sent from my SGH-M919 using xda premium
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I understand, just dont want to make it seams like im trying to rip someone off
since 9100, samsung 's device getting better day by day.
i love 9300 very much before.and
now i am with s4
So it's safe to say, I can sell my s4 for 500..
Sent from my SGH-M919 using xda app-developers app
One thing is for certain...they are not selling like hotcakes, simply because the device is only available through customer care, online, or at a very few select corporate retail stores and the occasional Costco etc. The vast majority of none corporate stores do not have them in stock yet. The 15th...maybe...who knows for sure. Perfect example is the VERY busy T-Mobile store down the road from me (Portland, OR), does not even have the One yet, let alone the GS4. The kicker is they don't even know for sure when either phone will come to their non corporate store. A very large percentage of Tmo's base gets their phones through these 3rd party Tmo stores....and they are still in the dark. It really has been a colossal blunder of a launch for both phones.
Uncarrier is great...but they need to focus on strategy and having some sort of nationwide information network for their employees, where all Tmo branded retailers are able to give the exact same response...to someone from Portland, Maine to Portland, Oregon.
Glad I got mine through customer care with next day air... I must give Tmo credit, as that went very smoothly.
:good:
I agree. Hopefully they really sell good come the 15th
Sent from my SGH-T999 using xda app-developers app
i got mine on the 2nd may
dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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I purchased my SGIV on-line first day through t-mobile and got it the next day.. Couldn't believe how fast that was!
Not sure why your having problems ordering..
tvos
While you wait maybe get a case and (glass) screen protector too. This thing is so fragile, you don't even want to risk a minute playing hot potato with it. I've already had several close encounters, but luckily my Spigen glass and case are here. Looks great with it!
Just picked up my first Android device last night. Black S4. T-Mobile made the process pretty easy. In and out in 20 minutes. I come from a jailbroken iPhone 4, been using iPhone since the 3GS came out. Got super bored of it and hated the tiny screen. So now I'm off my family's AT&T plan and boy HSPA+ > 3G. Several people in the store were buying the S4 and they had plenty in stock.
dannyyyyy said:
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
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Click to collapse
I got lucky and ordered mine online the day they came out. It was actually a real hassle since I was a new customer and they online order bit didn't work and I ended up having to call them to finish the order and then they sent me a pre-pay SIM card instead of a post-pay SIM card which eventually had me wind up at a T-Mobile store to fix all of their mistakes. Hope you get yours soon and with less hassle than me.
yes, samsung's device getting better and better day by day, just since i9000
Hoggles said:
One thing is for certain...they are not selling like hotcakes, simply because the device is only available through customer care, online, or at a very few select corporate retail stores and the occasional Costco etc. The vast majority of none corporate stores do not have them in stock yet. The 15th...maybe...who knows for sure. Perfect example is the VERY busy T-Mobile store down the road from me (Portland, OR), does not even have the One yet, let alone the GS4. The kicker is they don't even know for sure when either phone will come to their non corporate store. A very large percentage of Tmo's base gets their phones through these 3rd party Tmo stores....and they are still in the dark. It really has been a colossal blunder of a launch for both phones.
Uncarrier is great...but they need to focus on strategy and having some sort of nationwide information network for their employees, where all Tmo branded retailers are able to give the exact same response...to someone from Portland, Maine to Portland, Oregon.
Glad I got mine through customer care with next day air... I must give Tmo credit, as that went very smoothly.
:good:
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Click to collapse
Surprised PDX wasn't carrying at that time, on the 8th almost all the Beaverton/Hillsboro stores were selling them. The store in Cedar Hills started selling them the night of the 7th because they just had them sitting there.
But glad you got yours timely after ordering with Customer Care.
tvos said:
I purchased my SGIV on-line first day through t-mobile and got it the next day.. Couldn't believe how fast that was!
Not sure why your having problems ordering..
tvos
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I've had mines since sunday lol how are you enjoying yours?
I am just extremely frustrated with Best Buy for this Note 4 preorder business. I placed my preoder on 10/9. They said when it is here and ready to pick up, we will send you an email. I have not received an email yet, but it has almost been a full week since preorders have been out. (This is specifically in regards to NYC). It baffles me they are not receiving any Sprint Note 4's (regardless if you ordered the black or white version), but they have all the other carriers (with the exception of Verizon). I've been calling Best Buy on the daily to get an understanding as to why the phone has not arrived yet. Everyday is a different answer. I've had one rep tell me it's Samsung's fault because they haven't shipped them out to us. Another rep told me that they do have some coming in but their delivery days into the store are Wed and Fri. Another rep told me we will get them when we get them and just look out for our email.
What is the point of preordering a phone when it doesn't come in and it is already released to the rest of the market? And how do you not give a customer a valid reason as to why the phone is not yet in your store but rather say oh this is a city wide issue? Shouldn't you try to find out as to what is going with the shipment seeing how this is a FLAGSHIP PHONE for Samsung and why is it only the SPRINT version with no delivery? The sad thing is that I used to work for Best Buy about a decade ago, and the service that we gave was better.
Anyone else running into this issue with Best Buy?
Yep. Same issue here with my wife's white sprint phone. I even preordered both the same day as you, the 9th, but I got my black one release day, hers, I get the same exact run around you are getting. It really sucks.
Sent from my SM-N910P using Tapatalk
I preordered mine the day preorders opened up and got an email may Thursday night that my phone had arrived and I could pick it up
I placed my pre-order on 09/26/2014 with the ship to home option to avoid the short shipped supplies to the stores. It finally came on Wednesday and I activated it after work. When I went into the store for my price match (I was billed at $349.99 but they dropped it to $299.99), the store manager told me he can't do anything for me because it was an online order. When I asked for my $200 pre-order/rebate via Samsung, he told me that the promotion was changed and it had to be the phone that was on the line that got the upgrade. I told him that when I placed my pre-order, that was not the case and I expect the promotion listed at the time of my pre-order honored. He again told me that he couldn't do anything for me. After several attempts at calling 888-best-buy and remaining on hold for 15+ minutes each time, I just sent an email off to customer service. It's ridiculous how they really screwed the pooch on this whole pre-order process and now are trying to cheat me out of $250! Definitely the last time I pre-order anything from WORSTbuy, maybe last purchase period....
Pre-ordered mine on 10/15, called BestBuy about 30-35 times (from 17 to 22) and as result they change my "expedite" shipping to "express" shipping. Enough for me to receive phone on evening of 22nd.
Every time I called them I heard same crap "tomorrow, tomorrow, tomorrow" and on 21st I was told that my delivery will be on 20th??? Yes, day before which already passed. WOW, what a service, they deliver into "past time". I exploded and got mine on 22nd as mentioned earlier.
I believe this might be my last pre-order with best buy ever...
i preordered mine the week preorders came available. when i checked on my preorder i found out i don't really have a preorder and have to wait to see if any extra's show up. I have given up calling as that is useless. Im just gonna sit back and wait to see if i can get one if not i guess i just won't upgrade to a new phone. Lesson learned i will never preorder from best buy again i don't care if they give me a million dollars off my upgrade it just isn't worth it.
I'm so fed up with this crap. I suggest contacting your favorite android news sites and imploring them to give this issue more coverage. Maybe then the higher-ups at these multibillion dollar corporations will finally have something to say about why those who preordered still don't have their devices, or even a rough ETA.
I'm in the same boat, as the rest of you.
I've called the store, and the customer service line, every day. It is definitely Best Buys fault. They try to put the blame on Sprint, but I know several people on AT&T, with the same problem. In the AT&T forums, Best Buy, told them them it was AT&Ts fault.
So, as I said a couple of days ago, either AT&T and Sprint, are working together, to sell less phones, and get less people locked into two year contracts, or Best Buy is responsible for this mess.
LMMT said:
So, as I said a couple of days ago, either AT&T and Sprint, are working together, to sell less phones, and get less people locked into two year contracts, or Best Buy is responsible for this mess.
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Why would Sprint not want me to renew my contract? Even if they do away with unlimited data they can still affect that change regardless of my contract renewal, so I'm confused why you're saying that.
ffolkes said:
Why would Sprint not want me to renew my contract? Even if they do away with unlimited data they can still affect that change regardless of my contract renewal, so I'm confused why you're saying that.
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I'm agreeing with you. I'm just giving two possible scenarios. One ridiculous possibility, where Sprint and AT&T, are working together, in a conspiracy to sell less phones, and less two year contracts. The other (real) scenario is, it's ALL BBs fault. (BB blames Sprint, when talking to Sprint customers, and AT&T, when talking to AT&T customers). They refuse to acknowledge their incompetence.
I'm in the same boat. And this will DEFINITELY be the last thing. I ever purchase from best buy.
I think they don't want to honor the 200 credit on ****ty phones. The credit is suppose to end Next saturday.
Lets see what happens then. If they extend it or just let it expire then. If the shortage is so bad. Why do other stores
have plenty of stock? It Bestbuy is just screwing us.
Had no problem here with a black Note 4 preorder. They even held it 2 extra days for me while I was at the BABBQ. Not only that but they let me trade in 2 old phones and gave me $200 each, which paid for the 2 years insurance too!!!
Bestbuy screwed up on this one definitely. I ordered my Note 4 on 10-16 and it started off rough. Found out the associate did not update my email address and told me my phone would be available the 17th. I had to gain access to the account called the store and the customer service line friday sat and sun to run around, i dont knows and our next shipments. Finally i got fed up and sent a letter to a corporate member of Bestbuy with my experience and telling them I more than likely would not be buying another phone from them. Its one thing to tell customers hey your phone won't be available until next week up front. Cool i know how it works and backordering can suck. But to tell people paying their money that you just have to wait, we dont know and be patient is unacceptable. Explained the customers are there first priority and are the reason they are successful and deserve communication regardless. Basically, the end story is i'll be getting a gift card in the mail. I also got a call promptly the next morning that my phone was available. Smh.
See i thought this was just me, same issue of pre-ordering on 10/9 except the employee was new and didnt even do the preorder it correctly for me, just charged me for a $50 gift card, found out when i went 10/17 to get phone, have called every day since and nothing now i was reading the $200 trade in is only valid till 11/1?
wineguy said:
I placed my pre-order on 09/26/2014 with the ship to home option to avoid the short shipped supplies to the stores. It finally came on Wednesday and I activated it after work. When I went into the store for my price match (I was billed at $349.99 but they dropped it to $299.99), the store manager told me he can't do anything for me because it was an online order. When I asked for my $200 pre-order/rebate via Samsung, he told me that the promotion was changed and it had to be the phone that was on the line that got the upgrade. Definitely the last time I pre-order anything from WORSTbuy, maybe last purchase period....
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Click to collapse
Samsung promotion had nothing to do with Bestbuy preorder.
Update - So I got an email yesterday morning that my phone was ready to pick-up. You basically have a 24 hour WINDOW to pick up your phone after they email you. How does one set a capped window period to pick up a new phone when the preorders are LATE to begin with? I mean we are waiting and waiting but we could not even be in town when this email comes. I think there is something wrong with that whole system. Anyways, I was lucky that I had a Best Buy Mobile Manager taking care of me. They did honor the $200 credit (after I had to remind him). Purchase Price = $126 (after $200 trade-in) plus some change. The phone itself is a beast (everything from the screen to the materials is awesome). In terms of accessories, I would suggest you guys buy all your **** before and have it ready because Best Buy does not really have many accessories in store. Also, there were issues with activation while in store. The manager called Sprint and they had said that their provisioning services were down nationwide so I had no service for about 4-6 hours. All in all, don't preorder from Best Buy unless you want the hassle. LESSON LEARNED
A while back, just after the Samsung promotion was announced, I fired off an email to Samsung asking them to do something better with an offer at Best Buy. An instant trade in credit on any working smart phone and $50 upgrade bonus on top of that should satisfy most US buyers and leave a lot of others not so fortunate, envious. Had the phones been broadly and readily available and Best Buy chains fully aware of the policies, this would have been a hit that many would have been happy with and look to replicate with repeated patronage. My local BB got it right with some pre-launch dialogue and not so good broad communication on the terms of any working smart phone looked up as $0/recycle. The word was put out to other mobile assistants while I was there, the third person in line. They seemed to have stock and were even trying to get customers the color they preferred. Mileage varies; sorry not everyone got the same or better experience. But to me this was a win and would pre-order there again. I don't think it was all Best Buy's fault. Ample and broad stock may have made this much better of an experience for most. Add it's good to hear that Best Buy is honoring the terms for those in-store pre-orders that were late. Some stores also made exception before hand on terms to satisfy those made online to home delivery because the pre-orders were longer being taken. Cheers and congrats to all who got the terms right. Regards to those that didn't or weren't eligible.
Sent from my SM-N910P using Tapatalk
Pretty sure this whole thing is due to best buy overselling the 200 trade in credit. It runs until 11/1. Guaranteed on 11/2, note 4 's will be available for people walking in. Every sprint store in the area has them readily available. This is not just sprint either, best buy has no stock for any carrier and still has not full filled their preorders. At least within 100 mile radius of costa mesa ca. Bummer it was a good deal. Also if your pre order comes in after 11/1 supposedly the 200 trade in deal is out the window, said my local store.
Sent from my SPH-L900 using XDA Free mobile app
That's my thought. That's why I picked it up at the sprint store.
urbanlink said:
Also if your pre order comes in after 11/1 supposedly the 200 trade in deal is out the window, said my local store.
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Best Buy's semi-official stance is that they will be honoring trade in's for all preorders, as mentioned here.
While I don't hesitate to think poorly of Best Buy, this was a multi-million dollar ad campaign - my local stores were slathered in banners, signs, stands, displays, etc touting the $200 trade in FOR PREORDERS ONLY, not to mention the press spreading word (blogs, etc). I can't see how Best Buy could just renege on the the core and only aspect of their advertising, especially after money has already changed hands. Now on the other hand, I think anyone wanting to buy within the extended offer period (non-preorder) will be out of luck, as incoming stock is going to preorders instead and by the time that equalizes the promotion will be over.