Disabled by administrator, encryption policy or credential storage - Galaxy Note II Q&A, Help & Troubleshooting

Ok, so I've searched and searched all over the net for a fix but none seem to work. We are using Airwatch (MDM) at work. I wanted to remove it, so I removed the work Email and I removed Airwatch (removed it under device admin) then uninstalled it. But still every option under screen lock is greyed out and listed as disabled by my Admin except Password (High Security). I've also done Clear Credentials and made sure I de-encrypted the device and MicroSD card.
Any other suggestions short of wiping the device?
***update*** it looks like the MicroSD card never got de-crypted and was causing the issue. The odd thing is I even removed the MicroSD card for testing and everything was still locked out.

Related

Any way to add SD Encryption *back* into a ROM that had removed it?

Hi All,
I recently installed the latest MightyROM (2-10-10) but now cannot get my Exchange OTA ActiveSync working for my corporate e-mail.
Did some digging, and figured out that the issue is that my corporate Exchange security policy requires both devce and SD card encryption on any devices connecting to OTA ActiveSync.
Further searching revealed that SD card encryption was *removed* from MightyROM starting a few versions back.
I know for sure that my device is missing both encfilt.dll and mencfilt.dll which seem to be required for SD card encryption (the details of which I'm not familiar with).
So the question is: Is there any way at all for me to add SD card encryption back to the ROM, preferably without having to re-flash?
Can I somehow get copies of encfilt.dll and mencfilt.dll and register them on the device?
Any ideas / CABs that might help is greatly appreciated!!
Many thanks in advance.
Regards,
--jB
regsrvceGUI.exe I believe is what you can use to register the .dll files. I however can not get it to copy out of the windows directory...
I did find this reg key and you can try to set it and see if it flies... Remember to do a backup and all that stuff. (I'm not 100% it applies to the SD card or not). And I do not know if you need those two files for it to work so use at your own risk.
[HKEY_LOCAL_MACHINE\System\StorageManager\Filters\E NCFilt]
'EncryptByDefault'=dword:1 (change from 0 to 1)
Soft reset
I will keep trying to figure out how to remove this file from my device so I can share it with you.
If that doesn't fly, then maybe you need to go back to an earlier rom. ???
Thanks! (for your response here and on PPCgeeks
That reg tweak you posted makes the UI appear like SD encryption is enabled, but it's not actually running (as key files are missing).
You're right, I may have to downgrade my ROM, but hoping there's an easier solution!
Which ROM version are you using?
Thanks.
BTW, when I try to sync without SD Card encryption, I get the 85010013 error code in activesync, which is pretty generic -- not sure if this info helps.
Hoping someone can chime in with more ideas.
I just found this post and was wondering if you solved your problem? I'm getting the same errors but I can't find out how to encrypt the entire handset just the SD card.

Some applications and files disappear from SD card after SAFELY removal in Windows 7

Good afternoon, dear xda-developers forum members.
I really hope to find some help here.
In last two months I had the following issues:
1. This one happened two times already: after using my phone as a flash in windows 7 and "safely removal" of it, all my applications which were installed on SD card were saying that "Application is no longer installed" when I tried to run it, although other documents and files were readable from ASTRO File Manager, i.e. SD card was mounted. In Settings->Applications all these applications had black icons with SD card image on it and rather with package name than regular application name(for example com.navitel instead of regular Navitel, etc.). I've restored all these applications from Titanium Backup, but I'm afraid that there is something more disappeared also which I don't know about.
2. My "Android" folder on sd card became a file with weird contents(this folder was used for NFS Shift data only). I couldn't restore it. Again: if this folder corrupted, then there is definitely something else also corrupted.
After I saw these things for the first time, I used Windows checkdisk with auto-fix errors. It found a lot of files and put it into "FOUND.000" directory. I recognized in these files few apk-files of installed applications from SD and also few images from my SD. Then I restored applications to SD card and for some time it seemed ok. But one time it happened again.
My assumption is that Android fails to re-mount SD card after I disconnect it from PC.
I don't know what to do... is it Android bug or is it Desire bug or what? I swear that I ALWAYS make "safe USB removal" in Windows before disconnect the USB-cable and I ALWAYS wait for the message "It's now safe to disconnect your device".
I'm very disappointed with all that Please, advise me something useful...
P.S.: If needed I can give you any debug information you want, I'm a programmer, so I've been around
You could try to format your SD card, just backup the contents first, see if that works. As for Android, it does a pretty good job of mounting straight after. What version of Android are you running?
GoogleJelly said:
You could try to format your SD card, just backup the contents first, see if that works. As for Android, it does a pretty good job of mounting straight after.
Click to expand...
Click to collapse
I will, but strange that it happened, because I formatted the flash before using it for the first time...
I have two assumptions:
Maybe I shouldn't press power button to switch the screen off just after disconnecting USB cable from PC. I was doing that as a habit, because every time you disconnect your phone from PC, the screen turns on.
Maybe I shouldn't try to run application which is installed on SD just after disconnecting phone from PC. Maybe I should have waited for a minute. I've tried to do it once, because I wanted to see the result as soon as possible, so the phone said that "Application is no longer installed", I though that Android haven't mount SD yet and tried later. It worked. But next time when I used USB cable, all SD-card apps became uninstalled.
GoogleJelly said:
What version of Android are you running?
Click to expand...
Click to collapse
I'm sorry, forgot to mention. I'm using HTC Desire with Android 2.2(2.10.405.2).
Fast Boot option may be the culprit
In case anyone checks this old thread...
CUT TO THE SOLUTION BELOW -- SEARCH FOR ////
Some (not all) of my apps moved to SD (all by Titanium Backup Pro) have begun to disappear and (sometimes) reappear without warning after I began to add and delete large Virtual Machines created in QEMU from my 16GB SanDisc class 10 microSD card on my HTC Droid Incredible running rooted stock Verizon Android Froyo 2.2.3. I know this thread is far from my phone's "home base", but from what I can tell this problem with disappearing apps located on an sdcard is NOT determined by hardware or even Android version.
I also happen to use LauncherPro by Federico Carnales instead of the built-in HTC Sense launcher. I noted elsewhere on XDA that a user had suggested that because at least some (maybe all) launchers start before the SD Card that this may be a problem, especially if changes are made to the sdcard that the launcher did not perform, or was not active during their performance by other apps such as Titanium Backup. That fits my situation, because I unmounted the SD, physically removed it to a PC, and added/deleted large VM files to save (lots) of time. No problems of this sort before I did this, so there must be some connection.
I noted that other users have tried reformatting SD, substituting different brands of SD, using newer/older SD etc. None of these reliably helped. So I skipped these options.
//// The (simple!) solution I tried that SEEMS to work (only time will tell!) is buried in the main Android Settings (accessed from the Menu button while in Home screen). Under "Applications" there is a setting "Fast Boot" that I checked long ago and forgot about (it seemed like a good thing to do at the time). The text warns "Turn off to use some Market apps" (that shows the age of my 2-yr old used phone and Android OS -- ohmygosh!-- because it refers to Market rather than Google Play Store!) Anyway, I unchecked the option and rebooted the phone.
Yes, it took a bit longer to boot (maybe a whole minute!), but after waiting about another minute ALL my home screen apps had normal icons and loaded properly. Titanium Backup Pro batch scenarios confirmed there were no apps in a forced uninstalled state (i.e. I had not done the deed, the system somehow had done it or at least rendered the apps "invisible" to Titanium, which decided they needed reinstallation).
The only odd behaviour was that auto brightness was turned off after I unchecked Fast Boot and rebooted. Going into Android Settings > Display and rechecking "auto brightness" took care of that. No other oddities or strange behaviours thus far (but it has only been about an hour).
I will report back here on this thread only (Samsung Fascinate > Fascinate Q&A > What just happend? apps on sdcard) if anything else requires reporting. Silence implies success!
link: http://forum.xda-developers.com/showthread.php?t=1873670
(I am copying this post to other relevant threads, but will not post anything further elsewhere -- only there. This is a bit arbitrary (although this thread appears to be the most recent active one on this topic), but I hope this approach pleases the XDA sysops/admins) :angel:

[Q] ICS - encryption of SD card and applications?

I'm on Telus with an SGH-T989 (which I think is the same as the T-Mobile). Just got the update to ICS (4.0.3 I think). I was trying to figure out why the e-mail client was working with Exchange as it had been before the update. There was something listed in security policies about SD card encryption being disabled, so I thought I'd try encrypting the SD card to see if that would fix my e-mail.
However, once the encryption was done, I wasn't able to access any of the applications I had moved to SD. I also wasn't able to move any other applications over to SD. Is this a "feature" of SD encryption - can't move apps to the SD when turned on? Seems somewhat surprising. I can view the SD just fine through file explorer. Just can't run the apps that were previously moved to the SD.
It also didn't solve my original problem, which was being able to access Exchange e-mail, which still didn't work. Oddly enough, I could send e-mails out through the Exchange account, but it doesn't retrieve e-mail or sync calendar. When I try to hit "refresh" it just pops up with a "last updated" message showing the current time, but none of the new e-mails. No error message.
Any advice would be most appreciated.

HTC Touch Pro 2 / Rhodium: Device lock bypass

Hello.
My HTC Touch Pro 2 encountered the following problem:
Additional to the PIN (for SIM-Card) I have also set a 4 digit PIN to lock the device, which is activated automatically after 5 minutes.
After accidentally deep discharge of the battery (forgot my phone in the drawer of my desk for over a week) and loading the battery afterwards, the phone refuses to unlock the device. The inputting device lock code, which is 100% correct, does not work anymore- no matter whether I type it on the touch screen or keyboard.
Even after several soft reset - not change. The PIN (for SIM-Card) works but the device-Lock PIN does not. No possibility to unlocked the device – it tells me always “entered code is wrong”. Even after connecting to a PC, the computer does not recognize the phone - so I cannot even read out the data of the phone via a computer.
On the phone are important data, photos, entries that I will not delete!
HTC has got - as usual – no idea of their own devices and the German support on the phone told me that I should buy myself a new cell phone - very helpful!
A hardware reset / reset of the device, I do not want to do otherwise the data all are gone.
Is there a way to circumvent/ bypass the device lock and hack the data in some way out my phone?
The emergency plan, which I do not want to try by now, would be a hardware reset and subsequent data recovery using the software "File Scavenger ®" This works very, very good with defective USB sticks and accidentally deleted computer hard disc drives (deleted system volume information etc.) . Unfortunately I have no idea what kind of memory, the HTC Touch Pro 2 uses (it's been no SD card inserted in the device).
And I do not know how the phone reset works - simple device reset witch clears memory only (which would not be that serious) or if the entire memory will be overwritten (which would be fatal).
Maybe someone has a solution and can help me, how to get my data out of my cell phone. Thank you!
If you have the data on the SD card, why worry? Photos, music, etc should all be on the SD card, not the phone itself.
Either way, I doubt you'll be able to recovery anything. Good luck.
If your data is on the sd card/sim card then I would pop it out and do a hard reset on the phone. Put it back in and hope for the best after the reset.
If your data is on the phone you are screwed. When you do a hard reset it will do lots of writing to the nand memory, and overwrite anything you might try to scan for data recovery.
I have never heard of anyone finding a way to get into the data on these phones when the pin didn't work. It is also the reason I never used that feature.
onairgraphics said:
(it's been no SD card inserted in the device).
Click to expand...
Click to collapse
OP mentioned that he does not have a SD card inserted into the device. I think that is why he is so concerned!
Any updates there OP?

[Q] [LINE] Can't use SD card. Please confirm SD card settings

Dear All,
This is my desperate attempt after days of googled with a dead end.
Recently, out of nothing i have encountered a major error after years. It all of sudden. Bombarded with "google play service is stopped" then decide to reboot then never up again with "acore stopped working'' on the very first screen after samsung logo where you have unlock the screen.
I did wipe data/factory reset. All good. reinstalled all essentials. SuperSU and Rootchecker report im still rooted. Then noticed LINE app (by Naver) has a bizarre behavior. All image related operations is not working with message "Cant use SD card, please confirm SD card settings"
All other chat messengers all working flawlessly (BBM, Whatsapp, you name it) but this one. To be detailed, affected operations are downloading stickers, themes, chat image attachments, chat photos wont came out, trigger camera, attach/send photo..
Submit a ticket to Naver but returned with they have no support for rooted device.
Device detail:
N7100 4.4.2 (rooted)
SuperSU / Knox disabled
modified platform.xml (extsdcard write access)
Failed Attempts:
- format ext SD card from inside, issue still exist
- install / reinstall LINE app, issue still exist
any kind of idea/helps would greatly appreciated as most of my contacts and communication are mainly using this app. I hope you guys have knowledge to be shared for pinpoint the issue based on the error message above. I believe the solution can be a great value as there are currently none in the net.
Thanks
try to apply kitkat sdcard fix
click
I have the Xperia Z3 running on Lollipop.
Same issue, all apps such as whatsapp, fb, etc can access the SD card except for line.
The error message when trying to send a photo to someone in Line is "Can't use SD card. Please confirm SD card settings"
Reinstalled the app several times, unmounted and remounted the SD card, even moved the app to the SD card with the app itself still working fine. But still cannot send or receive photos or download stickers.
Also applied the suggested that sd card fix even though it wasn't really needed since all other apps can access the SD card just fine..anways it didn't help.
Any other ideas?
Oh yeah, even tried installing a Line version which was 6 months old - didn't help either.
mcdimm said:
Dear All,
This is my desperate attempt after days of googled with a dead end.
Recently, out of nothing i have encountered a major error after years. It all of sudden. Bombarded with "google play service is stopped" then decide to reboot then never up again with "acore stopped working'' on the very first screen after samsung logo where you have unlock the screen.
I did wipe data/factory reset. All good. reinstalled all essentials. SuperSU and Rootchecker report im still rooted. Then noticed LINE app (by Naver) has a bizarre behavior. All image related operations is not working with message "Cant use SD card, please confirm SD card settings"
All other chat messengers all working flawlessly (BBM, Whatsapp, you name it) but this one. To be detailed, affected operations are downloading stickers, themes, chat image attachments, chat photos wont came out, trigger camera, attach/send photo..
Submit a ticket to Naver but returned with they have no support for rooted device.
Device detail:
N7100 4.4.2 (rooted)
SuperSU / Knox disabled
modified platform.xml (extsdcard write access)
Failed Attempts:
- format ext SD card from inside, issue still exist
- install / reinstall LINE app, issue still exist
any kind of idea/helps would greatly appreciated as most of my contacts and communication are mainly using this app. I hope you guys have knowledge to be shared for pinpoint the issue based on the error message above. I believe the solution can be a great value as there are currently none in the net.
Thanks
Click to expand...
Click to collapse
I have the exact same issue after a full wipe and re-flashed custom ROM. The naver LINE app have the same issue as mentioned above. All other apps functions normal. Anyone found a solution to this yet?
HTC One M7
Vipeone sense-based ROM 9.0.0.
Hi. I've encountered a similar problem recently. The interesting thing is that my telephone does not have SD card at all. So my first thought was that the problem is in permissions or cache.
I checked the permissions - app had full access.
Then I cleared programm cache on my phone. both inner memory cache and telephone memory cache (at least that's what they are called in my native language)
After that I tried to upload the image, yet it gave another error. something like: "cannot perform the action now, try again later"
I was quite short on the inner memory on my phone (around 70 MBs free), and thought it can be the problem. I deleted the biggest app and was able to upload the screenshots again.
Probably worth mentioning: I did not reinstall the Line app.
My device:
Telephone called ImSmart C471. China at it's best. Assembled in Ukraine though, company called Impression.
Android 4.4.2
In the latest build, Line apk cant send photo from internal/sdcard..it said line cant use sdcard..?
i had the same problem when i moved to new phone ( Xiaomi Mi4 ). I solved that. Just find the application permission setting in application manager. Try to find permission to stroarge. Change the permission to allow. That's it. That worked for me.
where's the settings?
andrew_susanto said:
i had the same problem when i moved to new phone ( Xiaomi Mi4 ). I solved that. Just find the application permission setting in application manager. Try to find permission to stroarge. Change the permission to allow. That's it. That worked for me.
Click to expand...
Click to collapse
I can't find any setting for permission to storage from the application manager, is there any? did I overlooked?
Try updating the app in play store. I had the same issue but solved with the updated version.
I had the smale problem. I deleted some pictures and videos and then restarted the phone. Works like magic

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