Hello.
My HTC Touch Pro 2 encountered the following problem:
Additional to the PIN (for SIM-Card) I have also set a 4 digit PIN to lock the device, which is activated automatically after 5 minutes.
After accidentally deep discharge of the battery (forgot my phone in the drawer of my desk for over a week) and loading the battery afterwards, the phone refuses to unlock the device. The inputting device lock code, which is 100% correct, does not work anymore- no matter whether I type it on the touch screen or keyboard.
Even after several soft reset - not change. The PIN (for SIM-Card) works but the device-Lock PIN does not. No possibility to unlocked the device – it tells me always “entered code is wrong”. Even after connecting to a PC, the computer does not recognize the phone - so I cannot even read out the data of the phone via a computer.
On the phone are important data, photos, entries that I will not delete!
HTC has got - as usual – no idea of their own devices and the German support on the phone told me that I should buy myself a new cell phone - very helpful!
A hardware reset / reset of the device, I do not want to do otherwise the data all are gone.
Is there a way to circumvent/ bypass the device lock and hack the data in some way out my phone?
The emergency plan, which I do not want to try by now, would be a hardware reset and subsequent data recovery using the software "File Scavenger ®" This works very, very good with defective USB sticks and accidentally deleted computer hard disc drives (deleted system volume information etc.) . Unfortunately I have no idea what kind of memory, the HTC Touch Pro 2 uses (it's been no SD card inserted in the device).
And I do not know how the phone reset works - simple device reset witch clears memory only (which would not be that serious) or if the entire memory will be overwritten (which would be fatal).
Maybe someone has a solution and can help me, how to get my data out of my cell phone. Thank you!
If you have the data on the SD card, why worry? Photos, music, etc should all be on the SD card, not the phone itself.
Either way, I doubt you'll be able to recovery anything. Good luck.
If your data is on the sd card/sim card then I would pop it out and do a hard reset on the phone. Put it back in and hope for the best after the reset.
If your data is on the phone you are screwed. When you do a hard reset it will do lots of writing to the nand memory, and overwrite anything you might try to scan for data recovery.
I have never heard of anyone finding a way to get into the data on these phones when the pin didn't work. It is also the reason I never used that feature.
onairgraphics said:
(it's been no SD card inserted in the device).
Click to expand...
Click to collapse
OP mentioned that he does not have a SD card inserted into the device. I think that is why he is so concerned!
Any updates there OP?
Related
Hi
In the last week or so my SD card has suddenly started disappearing until I soft reset the device. If I remove and reinsert a different card this also does not appear. The only way I have found to resolve the problem is to do a soft reset. It will then be visible for a day until it disappears again.
I haven't been able to narrow it down to a specific application or action.
Has anybody else seen this (or even better know what the problem may be?)
I have had the same problem i found it to be "Spb ToPlay" everytime i used it if i stopped it playing i lost all sound on my XdaIIs and the SD card went missing. removed the plug-in and havent had the problem since...........................do you have this plug-in? if you dont then i have no idea sorry i couldnt help.
I have recently installed spb time but it doesn't conincide with my problems starting. I may try disabling it to see if that makes a difference.
this has happened to me before, but i didnt have anything like you mentioned installed, so it must be a bug or something!!!
I found on my M1000 that the card will not be visible when the battery gets low, most times it gives a message like "the power is too low to support the device"
Happens to me with my O2 XDA IIs. When I contacted O2 about it, guess what their reply was?
Reply number 1:
"Thank you for choosing O2!
With regards to your query below, you may like to remove your storage card and monitor the device. Please note that O2 Asia has tested with different brands of 256MB SD card and works fine. However, storage card of larger size may not work properly and cause the device to hang. You may also like to test your unit with another storage card to verify. Hope the above information is useful for you. Thank you."
Reply number 2:
"With regards to your query below, you may like to perform a hard reset and
without restoring back any data back to the phone, try to change the
landscape again and see if the problem still persist.
**To perform a full reset:
Warning: Clearing memory deletes all data and restores the Pocket PC Phone
to its default settings. Programs installed at the factory remain, while
data you have created and programs you have installed are erased.
Before performing the full reset, use ActiveSync to keep a backup of your
Pocket PC Phone data so that if you need to clear memory, you can restore
the data on your Pocket PC Phone.Do not use Xbackup on your device to do
backup for your data.
To perform a full reset on XdaIIs, press and hold the power button, and then
use stylus to press the soft reset button at the same time. After the full
reset, you will be prompt to recalibrate the touch screen.
Hope the information is useful to you. If you have any further enquiries,
please feel free to contact us."
What a load of crap!
I did NOT (for example) changed/upgraded ROM. I just put new 2GB SD card and scanned some folder on it in Today Player for mp3s. It hanged. So I restarted it, aaaand I can't get to my phone at all
Sometimes it gave me message with something about Voice Commands (and hanged) and now it just hangs on Today screen - bottom "buttons" (Calendar/Contacts) aren't displayed on the screen, but everything else looks "proper". It just isn't reacting to _anything_ (I mean keyboard or touch-screen).
update1: I just noticed that Calendar and Contacts _do_ appear for less-than-a-second then disappear - and at this moment system gets unresponsive
update2: the message that sometimes appear is: "Voice Command has encountered a problem. Restart Voice Command and try again.". I googled for it but nothin helpful.
HELP!
Of course I will probably try to perform some ROM upgrade, but... (for various reasons - don't ask) ...I didn't perform any synchronization. Is there any way to backup data (most important being Contacts and SMSes) ..before performing any ROM upgrade (and assuming it will going to work)... ((
Funny thing is: I was postponing ROM update (from current 6.0) for some time, because I didn't want to loose any data...
Have you checked your battery?
Are you sure you flashed a ROM according to your RAM capacity? (128Mb or 64Mb)
Have you done a hard reset?
Please have a deep read here:
http://forum.xda-developers.com/showthread.php?t=549207 (post 2)
Hope it helped,
1. I did NOT flash the ROM. It happened "by itself". the only thing that I could suspect is TodayPlayer trying to read folders recursively and writing something in memory.. (some kind of buffer overflow?) ..damaging the content.
2. I don't want to loose my SMSes and Contacts, so I didn't try hard reset *yet*. It's the last resort and basicaly I would be willing to even desolder the memory to get the data from it - even loosing the phone. (yes. everyone -including me- will now say: if those data were so important - why didn't you made a backup? that's why I said in my post above: "don't ask")
Is there ANY way to get to those data from software that boots from SD card? I mean - when upgrading the ROM - is there any way to backup other-than-rom contents to SD card?
Sorry to ask a simple question, but can you connect via active sync, or is the system unresponsive to this too?
I don't know what 'Today Player' is, but it sounds like that it cached stuff to the main memory (maybe making a database of music files) and has filled it up without respecting to leave any memory for the OS to use.
no prob.
I tried that and apparently it freezes cold within that fraction of a second. computer reacts to "new device" but then ActiveSync hangs because it's already unresponsive...
Hi,
Does anybody has solution for this?
cZyNo
You could try a hard reset...maybe that might work but you will lose all your files stored on your device. However you could take out the storage card that way the files on the storage card would be safe.
What files are you trying to save?
Yes i think what he means was to take files (backup) from locked phone, if you hard reset it, you'll loose anything except files that stay on storage card.
If you're only talking about the lockscreen, then you will have to perform a hard reset to get around it. Hopefully you haven't encrypted the files on your SD card. If so, you will loose those too. Next time, try a different lock program like S2U2 for a better UI as well as no real problems with it forgetting your password. You can also get around it if you forget your password.
This is a common problem with this phone and why I will never use a password on it. Not sure what the cause is, but a hard reset is your only option.
This matter had also making me curiously, searching whole source in the net, still the answer is no way except doing hard reset.
Hi,
Yesterday I lock my phone with a pattern so I can get more "safe". But now I forgotten the pattern and I don't have data or wifi connection turn on on the phone.
I read that the best option is install a new ROM without wipe data in order to I can recover all phone data (because don't have SD Card, only a virtual SD Card that I create previous). If I made a hard reset is this virtual card remains?
If I need a ROM, how can I copy it into the phone? Plugging the phone on computer I can't access data maybe because the debug option or mass device is turn off.
Any suggestion?
hap17 said:
Hi,
Yesterday I lock my phone with a pattern so I can get more "safe". But now I forgotten the pattern and I don't have data or wifi connection turn on on the phone.
I read that the best option is install a new ROM without wipe data in order to I can recover all phone data (because don't have SD Card, only a virtual SD Card that I create previous). If I made a hard reset is this virtual card remains?
If I need a ROM, how can I copy it into the phone? Plugging the phone on computer I can't access data maybe because the debug option or mass device is turn off.
Any suggestion?
Click to expand...
Click to collapse
i dunno, this story sounds fishy. You want to get past a lock screen that you dont know the pattern, you want to be sure u get all the data off it. it also cannot connect to any networks. sounds like its a stolen phone
What I'm telling is true and the phone wasn't stolen at all! I put a pattern that passes on all boarder points, but I don't remember where exactly point I started drag. I have more 3 attempts, but I now that after them, if I wrong I will need a solution.
After the final attempt a button will appear that says Forgot pattern? At that point you will need to enter the google account and password associated with that phone. This should close this topic. Of course if you do not know that info then we can safely assume this phone was found or stolen.
The phone is mine. The problem is that by default I have data and wifi turn off. If I can turn on of them on I will login into my google account, of course. If you know how, it will solve the problem.
open up the lock screen while it shows the pattern, hold down the power button and turn off airplane mode
Darunion said:
open up the lock screen while it shows the pattern, hold down the power button and turn off airplane mode
Click to expand...
Click to collapse
The airplane mode is off. The problem is that I can't access the settings to turn on the data or wifi.
Your problem is quite unusual as very few ever turn off data AND wifi. You may have no choice but to call your carrier for help or to perform a hard reset and lose all data.
First off, thank you for reading this.
A couple of weeks ago I went to use my phone. I typed my security code into unlock the screen and the phone froze. After a few minutes, the phone rebooted, and took a long time to boot, and came back to the "Welcome to Verizon" prompts you get when first turning on a brand new phone; it appears the phone went thru a factory reset! After getting thru the prompts, I found that ALL data on the phone and the external SD card was erased.
I tried to recover the files from the SD card by connecting the card to my Windows machine and running and my trusty recovery tools (which have always worked in the past on formatted drives). All the tools I normally use failed to find any files. So, I bought Wondershare Dr. Fone - and it actually worked on the SD card. It's not the greatest tool, but it was at least able to recover my media files. When Dr Fone attempted to scan the phone's memory it failed because it was not able to root the phone. After some reading, I see that it is not possible to root a Note 4 (Verizon). However, it appears there might be a temp root possible. Can anyone give me some general direction on how I can recover data from the phone's memory (I have more media that plus some other app-related files)? Will a temp-root allow Dr Fone to scan?
Thanks in advance.
Model : SM-N910V (Note 4, Verizon)
Android Version : 5.1.1
Android Security Patch Level : 2015-12-01
From my experience, you could get help from professional app
Since your phone is wiped, you could apply to Samsung Data Recovery app. It works better if your phone is rooted. good luck.
alexclairegreat said:
Since your phone is wiped, you could apply to Samsung Data Recovery app. It works better if your phone is rooted. good luck.
Click to expand...
Click to collapse
we don't have root so he is out of luck just gotta start fresh