Develop Bugs

Sent my Nexus to Samsung :(

So out of nowhere this weekend my nexus's power button was wacky and only working 70% of the times i pressed it. I sent it out to samsung with an RMA number today, and am using my girl's old droid pro for the time being.
Do you get a new phone with an RMA? How long does it typically take? Is it possible theyll say its not broken you just have to start pressing it harder?
Thanks guys.
Sent from my DROID Pro using Tapatalk 2

You'll get a refurb.

martonikaj said:
You'll get a refurb.
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Ughhhhh are you sure? Is it at least in perfect shape? I sent mine back flawless, I didnt even bother taking my screen protector off.
Also another question, when I subbed the droid pro i obviously have 3g data and not 4g for now. I still have unlimited data on my line, so when i get the nexus back will i be back on unl data? Thanks again in adv.
Sent from my DROID Pro using Tapatalk 2

al2x said:
Ughhhhh are you sure? Is it at least in perfect shape? I sent mine back flawless, I didnt even bother taking my screen protector off.
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They're supposed to be "like new", but they are definitely not new.
Also another question, when I subbed the droid pro i obviously have 3g data and not 4g for now. I still have unlimited data on my line, so when i get the nexus back will i be back on unl data? Thanks again in adv.
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Shouldn't change.

I can never be bothered dealing with warranty's, I just fix it myself. Cheaper and quicker.

MistaBishi said:
I can never be bothered dealing with warranty's, I just fix it myself. Cheaper and quicker.
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I never bother with extended warranties... but if a product fails during the manuf. Warranty period, im having them replace it
Sent from my DROID Pro using Tapatalk 2

If you have Verizon/Sprint go into the store and ask for one next time. Guaranteed new in box.
Sent from my Galaxy Nexus using XDA

Smokeey said:
If you have Verizon/Sprint go into the store and ask for one next time. Guaranteed new in box.
Sent from my Galaxy Nexus using XDA
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Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.

martonikaj said:
Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.
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+1
10char

martonikaj said:
Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.
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I've been handed brand new Droid Incredible's still in box. As long as the phone isn't EOL they will probably give you a new one in store.
Sent from my Galaxy Nexus using XDA

Smokeey said:
I've been handed brand new Droid Incredible's still in box. As long as the phone isn't EOL they will probably give you a new one in store.
Sent from my Galaxy Nexus using XDA
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The policy for all of these carriers is to hand you a refurb first.

Good luck, they're idiots. I had to send my Charge to them three times.
Sent from my Galaxy Nexus using Tapatalk 2

rudolphe said:
Good luck, they're idiots. I had to send my Charge to them three times.
Sent from my Galaxy Nexus using Tapatalk 2
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Did you get a brand new one after? They told me if you send it in a 3rd time then they will send you a new device.

RedBlueGreen said:
Did you get a brand new one after? They told me if you send it in a 3rd time then they will send you a new device.
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I never thought about that! It would fall under the lemon law I assume
Sent from my DROID Pro using Tapatalk 2

charge port broken

i dropped my phone off a table while it was plugged in and now it wont charge with any charger. i have th VZW galaxy nexus that i bought used and its rooted. who should i call or where should i bring it?

If it is under warranty, go to your nearest VZW store. They should hook you up with a replacement.
Sent from my Evo 4G, dev for Team EVOlution.

Mephikun said:
If it is under warranty, go to your nearest VZW store. They should hook you up with a replacement.
Sent from my Evo 4G, dev for Team EVOlution.
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i bought it off craigslist so i dont think its under warranty

maxearing said:
i bought it off craigslist so i dont think its under warranty
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It still should be undet warranty regardless of the fact that you bought it used.
Sent from my HTC One XL using xda premium

does it matter that its rooted since its out of battery

maxearing said:
does it matter that its rooted since its out of battery
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You may encounter some problems.
Beamed from my Grouper.

You can get a new port on eBay: http://www.ebay.com/sch/i.html?_nkw=Charging+Port+For+Samsung+galaxy+Nexus&_sacat=0&_odkw=Charging+Port+Replacement+Part+For+Samsung+Google+Nexus&_osacat=0&_from=R40
This article may help you: http://www.ifixit.com/Guide/Repairing-Samsung-Galaxy-Nexus-Verizon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1

patruns said:
You can get a new port on eBay: http://www.ebay.com/sch/i.html?_nkw=Charging+Port+For+Samsung+galaxy+Nexus&_sacat=0&_odkw=Charging+Port+Replacement+Part+For+Samsung+Google+Nexus&_osacat=0&_from=R40
This article may help you: http://www.ifixit.com/Guide/Repairing-Samsung-Galaxy-Nexus-Verizon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1
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im not to interested in doing it my self.

maxearing said:
im not to interested in doing it my self.
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Just try to take it to Verizon..the worst that can happen is they say no..

lowandbehold said:
Just try to take it to Verizon..the worst that can happen is they say no..
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ya im heading there tonight.

If they say no, then replacing it yourself is really easy. It took me 10 mins including reassembly.
I mean it didn't solve the problem, my phone still won't charge but it was an easy install.

Let me know what Verizon says I have the same issue
Sent from my Galaxy Nexus using xda premium

They'll say no, guys. You didn't buy it from Verizon, and they know it, they will obviously look at your account.
I tried.
Sent from my Galaxy Nexus using xda app-developers app

I have the same problem. Luckily Verizon is sending me a new one under warranty. Seems this phone is more easily susceptible to that than my moto phones I had.

[Q] Returnable?

So awhile back my Nexus speaker actually went out. It comes back on randomly. I've been a month or so without it before. Anyway, I'm curious if its returnable for a defective speaker to get it fixed. I'm not looking for a new phone as the one I have doesn't have issues lol, I'm lucky my screen was the only horrible thing out of nexus production.
So is it possible or am I looking at a home procedure on my phone?
Sent from my Galaxy Nexus using Tapatalk 2

withbloodskies said:
So awhile back my Nexus speaker actually went out. It comes back on randomly. I've been a month or so without it before. Anyway, I'm curious if its returnable for a defective speaker to get it fixed. I'm not looking for a new phone as the one I have doesn't have issues lol, I'm lucky my screen was the only horrible thing out of nexus production.
So is it possible or am I looking at a home procedure on my phone?
Sent from my Galaxy Nexus using Tapatalk 2
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Are you under warranty? If yes, send it back! If no, you can still try and see if they do a courtesy exchange. I've had success before.

Just note that if you attempt to fix it yourself you'll void your warranty.

kl323 said:
Are you under warranty? If yes, send it back! If no, you can still try and see if they do a courtesy exchange. I've had success before.
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Id have to check, thats why I asked about this.
063_XOBX said:
Just note that if you attempt to fix it yourself you'll void your warranty.
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Yes I know, hopefully it won't come to that.
Sent from my Galaxy Nexus using Tapatalk 2

Refurbished

Hi guys, after having a faulty Note 3 for about a month I have requested a new phone from Tmobile.
They have promised me a "Like New" device, not refurbished.
But I do not really trust them, I have a feeling like even my phone is not new.
I know that there must be a way to check if my phone is new or refurbished. I have 4.3 android installed.
All the standard codes do not work ... ##786# etc .... can anyone help? Maybe point me to some app?
P.S.
Nova launcher did not help either.
Thank you.

after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine

rlee008 said:
after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine
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My whole question is how to test the new device ....
Just regular check ... ? Or maybe there is some kind of an app.
And I do not think its fair that I should get a refurbished device if I received a bad one since day one.

No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it

BACARDILIMON said:
No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it
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Bastards sent me a refurb phone, basically i lost 400 bucks in value for nothing.
Also it has a minor scratch on the screen and the S-Pen doesnt get out without a fight. I have requested another one.
NEVER WILL I BUY PHONES ONLINE.

any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk

deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
Sent from my SM-N900T using Tapatalk
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Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5

BACARDILIMON said:
Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5
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Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
Sent from my SM-N900T using Tapatalk

deeznutz1977 said:
Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
Sent from my SM-N900T using Tapatalk
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Bro hands down this phone are prissy little things. I can't wait for the next big thing.

BACARDILIMON said:
Bro hands down this phone are prissy little things. I can't wait for the next big thing.
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The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
Sent from my SM-N900T using Tapatalk

deeznutz1977 said:
The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
Sent from my SM-N900T using Tapatalk
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Only if it Knox free and no boot lock

BACARDILIMON said:
Only if it Knox free and no boot lock
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Lol babycardilimon... I think someone needs a hug.... Lolz??
Sent from my SM-N900T using Tapatalk

deeznutz1977 said:
Lol babycardilimon... I think someone needs a hug.... Lolz??
Sent from my SM-N900T using Tapatalk
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Lol I almost wanna smash this phone lol

I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
Sent from my SM-N900T using Tapatalk

I wonder if I got a refurb when I bought my note from mobile. I had an issue with the phone not wanting to boot after pulling the battery and replacing. I didn't notice this until months after. I recently left tmobile for straight talk so I couldn't take it back to them. So I decided to send into Samsung even though I tripped Knox. They fixed it (according to the service website) and its on its way back. I'll test out out to make sure, then sell it.
Sent from my LG-E988 using xda app-developers app

deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk
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Thank you, that is comforting if not the damn scratch on the screen.

thatotherguy.. said:
I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
Sent from my SM-N900T using Tapatalk
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How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.

Keda_P said:
How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.
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I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
Sent from my SM-N900T using Tapatalk

thatotherguy.. said:
I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
Sent from my SM-N900T using Tapatalk
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Ill keep that in mind.... Want to have phone that is not refurbished.. I bought this one for $700 refurbished is half price.
WTF they steal 50% of the value for nothing?

Another point: Refurbished phones are 90 days warranty while normal ones 1 year...

Phone randomly booting

My phone has already booted 6-7 times. Not sure why. Any way to troubleshoot it?

are you on any custom or stock?

venugopalu007 said:
are you on any custom or stock?
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Stock unrooted. No plan to root while in warranty.
EDIT: Just rebooted again

kruga said:
Stock unrooted. No plan to root while in warranty.
EDIT: Just rebooted again
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Do you see activity that may trigger it?
Sent from my Honor 8 using XDA Labs

adriansticoid said:
Do you see activity that may trigger it?
Sent from my Honor 8 using XDA Labs
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Is there a way to check the logs? Else there doesn't seem to be a pattern.

kruga said:
Is there a way to check the logs? Else there doesn't seem to be a pattern.
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Is your phone still under the warranty or for replacement? Because if it is, it's better to get a new one.
Sent from my Honor 8 using XDA Labs

adriansticoid said:
Is your phone still under the warranty or for replacement? Because if it is, it's better to get a new one.
Sent from my Honor 8 using XDA Labs
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I just bought it... probably can replace it, I think. Will need to check from Amazon. Will do that asap. Thanks.

kruga said:
I just bought it... probably can replace it, I think. Will need to check from Amazon. Will do that asap. Thanks.
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Go replace it immediately. A new phone shouldn't give this problem.

adriansticoid said:
Go replace it immediately. A new phone shouldn't give this problem.
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Better to , it was under warranty , you will get new one :fingers-crossed:

adriansticoid said:
Go replace it immediately. A new phone shouldn't give this problem.
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venugopalu007 said:
Better to , it was under warranty , you will get new one :fingers-crossed:
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Amazon has said that they will send a service technician to check. I am not sure how will he/she check random reboots... making me worried.

kruga said:
Amazon has said that they will send a service technician to check. I am not sure how will he/she check random reboots... making me worried.
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Don't worry bro , i hope you will get a replacement without any issues :fingers-crossed:

kruga said:
Amazon has said that they will send a service technician to check. I am not sure how will he/she check random reboots... making me worried.
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Send they mean at your doorstep?
Sent from my Honor 8 using XDA Labs

venugopalu007 said:
Don't worry bro , i hope you will get a replacement without any issues :fingers-crossed:
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Thanks. I hope so too. Keeping my fingers crossed.

adriansticoid said:
Send they mean at your doorstep?
Sent from my Honor 8 using XDA Labs
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Yes, they will send someone, in the next 1-2 days, to check the phone.

kruga said:
Yes, they will send someone, in the next 1-2 days, to check the phone.
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Ok. Goodluck with that man.
Sent from my Honor 8 using XDA Labs

adriansticoid said:
Ok. Goodluck with that man.
Sent from my Honor 8 using XDA Labs
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Thanks!

Update us after getting new device :fingers-crossed:

venugopalu007 said:
Update us after getting new device :fingers-crossed:
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WIll do. The technician is expected tomorrow.

I got a visit from the Amazon person, but he wasn't a technician or an engineer. He told me that he will wait for 10 minutes to see if the phone reboots else will say that it is fine. Alternatively he could perform a factory reset and will then wait. But no tests (not even app based hardware tests).
If he would write that the phone was working fine, I wouldn't have got a replacement. Had to go on a phone call with Amazon and finally managed to convince them to replace, which I think was a good decision. Just before performing the factory reset (to return to Amazon), I noticed that the touch was becoming slightly sluggish.
I hope that the replacement does not give me any problem.
Thanks guys for your help!

kruga said:
I got a visit from the Amazon person, but he wasn't a technician or an engineer. He told me that he will wait for 10 minutes to see if the phone reboots else will say that it is fine. Alternatively he could perform a factory reset and will then wait. But no tests (not even app based hardware tests).
If he would write that the phone was working fine, I wouldn't have got a replacement. Had to go on a phone call with Amazon and finally managed to convince them to replace, which I think was a good decision. Just before performing the factory reset (to return to Amazon), I noticed that the touch was becoming slightly sluggish.
I hope that the replacement does not give me any problem.
Thanks guys for your help!
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What the fk. They should've sent a technician. But yeah since you're getting a replacement, let's hope it goes fine this time.