Develop Bugs

Sent my Nexus to Samsung :(

So out of nowhere this weekend my nexus's power button was wacky and only working 70% of the times i pressed it. I sent it out to samsung with an RMA number today, and am using my girl's old droid pro for the time being.
Do you get a new phone with an RMA? How long does it typically take? Is it possible theyll say its not broken you just have to start pressing it harder?
Thanks guys.
Sent from my DROID Pro using Tapatalk 2

You'll get a refurb.

martonikaj said:
You'll get a refurb.
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Click to collapse
Ughhhhh are you sure? Is it at least in perfect shape? I sent mine back flawless, I didnt even bother taking my screen protector off.
Also another question, when I subbed the droid pro i obviously have 3g data and not 4g for now. I still have unlimited data on my line, so when i get the nexus back will i be back on unl data? Thanks again in adv.
Sent from my DROID Pro using Tapatalk 2

al2x said:
Ughhhhh are you sure? Is it at least in perfect shape? I sent mine back flawless, I didnt even bother taking my screen protector off.
Click to expand...
Click to collapse
They're supposed to be "like new", but they are definitely not new.
Also another question, when I subbed the droid pro i obviously have 3g data and not 4g for now. I still have unlimited data on my line, so when i get the nexus back will i be back on unl data? Thanks again in adv.
Click to expand...
Click to collapse
Shouldn't change.

I can never be bothered dealing with warranty's, I just fix it myself. Cheaper and quicker.

MistaBishi said:
I can never be bothered dealing with warranty's, I just fix it myself. Cheaper and quicker.
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Click to collapse
I never bother with extended warranties... but if a product fails during the manuf. Warranty period, im having them replace it
Sent from my DROID Pro using Tapatalk 2

If you have Verizon/Sprint go into the store and ask for one next time. Guaranteed new in box.
Sent from my Galaxy Nexus using XDA

Smokeey said:
If you have Verizon/Sprint go into the store and ask for one next time. Guaranteed new in box.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.

martonikaj said:
Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.
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Click to collapse
+1
10char

martonikaj said:
Uhh no lol. Not at all guaranteed. They'll hand you a refurb too.
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Click to collapse
I've been handed brand new Droid Incredible's still in box. As long as the phone isn't EOL they will probably give you a new one in store.
Sent from my Galaxy Nexus using XDA

Smokeey said:
I've been handed brand new Droid Incredible's still in box. As long as the phone isn't EOL they will probably give you a new one in store.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
The policy for all of these carriers is to hand you a refurb first.

Good luck, they're idiots. I had to send my Charge to them three times.
Sent from my Galaxy Nexus using Tapatalk 2

rudolphe said:
Good luck, they're idiots. I had to send my Charge to them three times.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Did you get a brand new one after? They told me if you send it in a 3rd time then they will send you a new device.

RedBlueGreen said:
Did you get a brand new one after? They told me if you send it in a 3rd time then they will send you a new device.
Click to expand...
Click to collapse
I never thought about that! It would fall under the lemon law I assume
Sent from my DROID Pro using Tapatalk 2

Sending phone into Samsung, advice?

Hello everyone, my GS2 is hard bricked because I accidentally flashed an I1900 international ROM on my T989 and I chatted with Samsung and they emailed a shipping label and such since it's under warranty. Is there anything I should do to give me added security to them not finding out that my phone was rooted and flashed or can they see that since my phone is hard bricked?

doat said:
Hello everyone, my GS2 is hard bricked because I accidentally flashed an I1900 international ROM on my T989 and I chatted with Samsung and they emailed a shipping label and such since it's under warranty. Is there anything I should do to give me added security to them not finding out that my phone was rooted and flashed or can they see that since my phone is hard bricked?
Click to expand...
Click to collapse
If you can't get into recovery or Download mode, there's not much you can do. If you can, I would flash the "Download Reset" to reset the download counter to 0 and make it seem marginally less like you've modified it.

Thanks for the quick reply, I can't get the phone to do ANYTHING at all no matter what I tried even a jig didn't get a single response from the phone. I have read on here that people have done something very similar to what I did and Samsung repaired it for free and someone from Samsung told them not to flash roms on it lol.

doat said:
Thanks for the quick reply, I can't get the phone to do ANYTHING at all no matter what I tried even a jig didn't get a single response from the phone. I have read on here that people have done something very similar to what I did and Samsung repaired it for free and someone from Samsung told them not to flash roms on it lol.
Click to expand...
Click to collapse
Yeah, if you can't access it at all, there's not much you can actually do to make it any less obvious. Maybe tape a $20 to the inside of the battery compartment. Lol.

ahahaha well hopefully if they find out and decide to not repair it under warranty they will tell me instead of repairing it and forcing me to pay.

doat said:
ahahaha well hopefully if they find out and decide to not repair it under warranty they will tell me instead of repairing it and forcing me to pay.
Click to expand...
Click to collapse
As what I know, they dont care if you installed a custom rom on it or not. I think you will be ok. Do they charge you shipping fee? I request a warranty exchange from Tmobile, and they charge me 20$.
Sent from my SGH-T989 using xda app-developers app

No the lady said it's under warranty so she emailed a shipping label and all I did was drop it off at UPS today. Hopefully they fix it and I get it back without paying lol. Learned my lesson to read twice before flashing a rom also need to clean up my ROM folder.

doat said:
No the lady said it's under warranty so she emailed a shipping label and all I did was drop it off at UPS today. Hopefully they fix it and I get it back without paying lol. Learned my lesson to read twice before flashing a rom also need to clean up my ROM folder.
Click to expand...
Click to collapse
What if they replace your S2 with a S3 lol
Sent from my SGH-T989 using xda app-developers app

Alarmmy said:
What if they replace your S2 with a S3 lol
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
If they do I'd be in heaven then I can use my upgrade for the S4 in March, which I plan on doing anyway.

WOOOHOOO Samsung fixed my phone even though I accidentally broke the vibrator thing they fixed that and unbricked it now they are sending it back free of charge.

doat said:
WOOOHOOO Samsung fixed my phone even though I accidentally broke the vibrator thing they fixed that and unbricked it now they are sending it back free of charge.
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Click to collapse
Congrats on your fix...(so, no SIII, heh?).
BTW, just curious, how did you "accidentally" broke the vibrator?
:laugh:

premiatul said:
Congrats on your fix...(so, no SIII, heh?).
BTW, just curious, how did you "accidentally" broke the vibrator?
:laugh:
Click to expand...
Click to collapse
I am saving my upgrade for the S4 that is coming out in March. I was taking the phone apart to mess around with it and after I disconnected everything I didn't think the vibrator was glued down and I thought it would pop out but I broke the ribbon that connects it lol.

They sent you the same phone,but fixed right,? How long did it take for them to fix? I requested warranty exchange at tmobile store, and they sent me a refurbished phone.
Sent from my SGH-T989 using xda app-developers app

Alarmmy said:
They sent you the same phone,but fixed right,? How long did it take for them to fix? I requested warranty exchange at tmobile store, and they sent me a refurbished phone.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
It is on its way to me now they gave me a tracking number last night but I think it is the same phone. They received it on October 5th and completed repairs on the 11th.

Help! Phone not turning on

Hey guys,
I am having an issue with my phone. I had CM10-M2 running on my phone and I didnt like it that much because I missed some of the stock features so I decided I would flash the foxhound 1.3 rom that just came out. http://forum.xda-developers.com/showthread.php?t=1708371 that one.
I followed the instructions and did everything that was recommended.
The phone turned off and now won't even go into recovery or anything. Just a black screen.
Please help!
ps the phone is on Rogers and is an i747ma
Thanks,
Zach
Edit: I dont know what this means but when I take the battery out and plug it in the red light comes on but still nothing else

You do know thats for the international galaxy s3 right?
Sent from my SGH-I747 using xda premium

defnow said:
You do know thats for the international galaxy s3 right?
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
I guess I really screwed up then... Can I fix this?

Yeah that's a pretty big **** up...If this doesn't work then you're hard bricked....not sure if it's different for the rogers version. Someone else may be able to confirm.
http://forum.xda-developers.com/showthread.php?t=1727443
Sent from my SGH-I747 using xda premium

defnow said:
Yeah that's a pretty big **** up...If this doesn't work then you're hard bricked....
http://forum.xda-developers.com/showthread.php?t=1727443
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
I can't get anything to come up on the screen at all.

If I cant get the screen to turn on at all should I be getting a USB jig or getting JTAG service?

Zach23 said:
If I cant get the screen to turn on at all should I be getting a USB jig or getting JTAG service?
Click to expand...
Click to collapse
JTAG
Sent from my SGH-I747 using xda premium

defnow said:
JTAG
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
Is there literally nothing I can do if the screen isnt turning on?
Odin isnt recognizing the phone but when I plug it into my computers it stills chimes that something has been plugged in. Also when I connect it to a power source without the battery in, the LED turns red.
Any tips?
Thanks so much,
Zach

No sorry...you've hardbricked.
Sent from my SGH-I747 using xda premium

defnow said:
No sorry...you've hardbricked.
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
Welp ****. I took it to Rogers but since I bought it off of kijiji they couldnt do anything. It was bought on October 2nd and they said I couldnt even send it for repair because it wasnt registered to me.
I called Samsung and they said to ship it for a repair but even if they can't repair it, they couldnt replace it. The lady said she would have to tell Rogers to replace it but Rogers already said they wouldnt.
What do?

Every thread like yours ...other XDAers have recommended this...
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-iii-jtag-brick-repair/
Read the reviews. :thumbup:
Sent from my SGH-I747 using xda premium

Zach23 said:
Welp ****. I took it to Rogers but since I bought it off of kijiji they couldnt do anything. It was bought on October 2nd and they said I couldnt even send it for repair because it wasnt registered to me.
I called Samsung and they said to ship it for a repair but even if they can't repair it, they couldnt replace it. The lady said she would have to tell Rogers to replace it but Rogers already said they wouldnt.
What do?
Click to expand...
Click to collapse
hey i screwed up the same way you did before flashed a international rom of wanam lite. all you have to do is send it to samsung repair they fix it for 70 dollars!! mine had a big scratch at it i was OOW and had to pay 100 extra but assuming you have no scratches or anything they should do it for free for you!! try again just blame samsungs software update screwed ur phone up and for sure they should take it and fix it for free

amzi said:
hey i screwed up the same way you did before flashed a international rom of wanam lite. all you have to do is send it to samsung repair they fix it for 70 dollars!! mine had a big scratch at it i was OOW and had to pay 100 extra but assuming you have no scratches or anything they should do it for free for you!! try again just blame samsungs software update screwed ur phone up and for sure they should take it and fix it for free
Click to expand...
Click to collapse
They told me that don't even do replacements?
1 (800) SAMSUNG??
I called twice and spoke to two people and both set up repair tickets but wouldnt even entertain the thought of a replacement.
What did you do?

amzi said:
hey i screwed up the same way you did before flashed a international rom of wanam lite. all you have to do is send it to samsung repair they fix it for 70 dollars!! mine had a big scratch at it i was OOW and had to pay 100 extra but assuming you have no scratches or anything they should do it for free for you!! try again just blame samsungs software update screwed ur phone up and for sure they should take it and fix it for free
Click to expand...
Click to collapse
Did you actually get it from the Rogers store? Because when you do they can issue replacements but when you buy it from somebody else they said that they couldn't do it.

Update: Got JTAG servicing in Toronto (at mtechservice). Took 10 minutes, no soldering, and everything is back to normal. No more stupid mistakes and a lot more reading. Thanks for the help guys.

Zach23 said:
Update: Got JTAG servicing in Toronto (at mtechservice). Took 10 minutes, no soldering, and everything is back to normal. No more stupid mistakes and a lot more reading. Thanks for the help guys.
Click to expand...
Click to collapse
haa d2att bro all u need to remember

Seems like you should research more before flashing roms. If you find out how to fix your phone be more careful next time. If you aren't sure always ask in the Q&A section. A comment from a user can save your phone.

Hey Question did you even try a JIG ? that is the only thing that will get you into DL mode when soft bricked

DarthDerron said:
Seems like you should research more before flashing roms. If you find out how to fix your phone be more careful next time. If you aren't sure always ask in the Q&A section. A comment from a user can save your phone.
Click to expand...
Click to collapse
Yep. Definitely. Learned my lesson.
Rotary Parts said:
Hey Question did you even try a JIG ? that is the only thing that will get you into DL mode when soft bricked
Click to expand...
Click to collapse
Yep. It was hard bricked.

Using Sprint Insurance.. Please help!

So, my phone fell out of my pocket the other day, and the screen cracked and spidered and the touch is no longer working. I was going to have it replaced through the insurance. The phone is rooted, unlocked, and I was wondering do I need to return it to stock before sending it back, and was wondering how to do this? I've been looking through threads and haven't seen anything about relocking and returning to stock. With the screen not working I'm not sure it is an issue, but I want to be sure. Any help would be appreciated. Thank you in advance for any help.

Sorry to hear about it.
Look under Android Development. There is a thread that will help you get lgog back to stock.
Hint: it's the very first one.
Or just return it as is. If the touch screen doesn't function due too crack, i doubt they'll make a fuss about rooted or not.
Sent from my LG-LS970 using xda premium

Asurion doesn't care about rooted or not. Just send it in.
Sent from my LG-LS970 using xda premium

mobius1484 said:
So, my phone fell out of my pocket the other day, and the screen cracked and spidered and the touch is no longer working. I was going to have it replaced through the insurance. The phone is rooted, unlocked, and I was wondering do I need to return it to stock before sending it back, and was wondering how to do this? I've been looking through threads and haven't seen anything about relocking and returning to stock. With the screen not working I'm not sure it is an issue, but I want to be sure. Any help would be appreciated. Thank you in advance for any help.
Click to expand...
Click to collapse
i went through the EXACT same situation last week, my phones screen broke and no longer registered touches. Asurion is out of stock for the LGOG, they are going to try and offer you a GSIII, tell them no, explain to them the specs are nowhere near comparable and demand at least a Galaxy Note 2, or make them find you a LGOG, they said it wasnt in stock but once i made a complaint with the BBB they just happened to "find" one. They can make it happen but you have to be firm with them.

I gave a copy of Sprint's service policy to xda and the other sites some time ago. I'm surprised that rumor of Sprint not servicing rooted phones keeps coming up.
You will be fine sending it in as is. If it is severely damaged, Asurion will just salvage it for parts to rebuild another LG.

_Epic said:
Asurion doesn't care about rooted or not. Just send it in.
Sent from my LG-LS970 using xda premium
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Click to collapse
Okay thanks. I was luckily able to back up my stuff but that saves me the trouble of using LGNPST on it.
Enzopreme said:
i went through the EXACT same situation last week, my phones screen broke and no longer registered touches. Asurion is out of stock for the LGOG, they are going to try and offer you a GSIII, tell them no, explain to them the specs are nowhere near comparable and demand at least a Galaxy Note 2, or make them find you a LGOG, they said it wasnt in stock but once i made a complaint with the BBB they just happened to "find" one. They can make it happen but you have to be firm with them.
Click to expand...
Click to collapse
Yeah, I read about this sort of thing in the Asurion thread floating about here. I'm going to be giving them hell if they give me a problem. I did not and do not want the GSIII and would not accept it as a replacement. Nor do I really want the GN2. (Maybe I should tell them they can give me a GSIV lol)
Thanks for the reply guys. You've all been 'thanked'.

Lokifish Marz said:
I gave a copy of Sprint's service policy to xda and the other sites some time ago. I'm surprised that rumor of Sprint not servicing rooted phones keeps coming up.
You will be fine sending it in as is. If it is severely damaged, Asurion will just salvage it for parts to rebuild another LG.
Click to expand...
Click to collapse
Didn't see your post until I'd already replied to the others. I think I saw that around, but didn't think to give it a look. I just thought it might be best to cover my ass. Thanks though.

mobius1484 said:
Okay thanks. I was luckily able to back up my stuff but that saves me the trouble of using LGNPST on it.
Yeah, I read about this sort of thing in the Asurion thread floating about here. I'm going to be giving them hell if they give me a problem. I did not and do not want the GSIII and would not accept it as a replacement. Nor do I really want the GN2. (Maybe I should tell them they can give me a GSIV lol)
Thanks for the reply guys. You've all been 'thanked'.
Click to expand...
Click to collapse
I was hoping for a HTC One but BBB works fast and they sent me a note 2, then they sent me the LGOG the next day, lol.

Enzopreme said:
I was hoping for a HTC One but BBB works fast and they sent me a note 2, then they sent me the LGOG the next day, lol.
Click to expand...
Click to collapse
They are offering a gn2?
Sent from my LG-LS970 using xda premium

_Epic said:
They are offering a gn2?
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
did they let you keep both for pain and suffering of their ****ty service? lol

(Q) Do they ask you to send in your phone? I have used the insurance before they never asked me to send in my old phones.
Sent from my LG-LS970 using XDA Premium HD app

Refurbished

Hi guys, after having a faulty Note 3 for about a month I have requested a new phone from Tmobile.
They have promised me a "Like New" device, not refurbished.
But I do not really trust them, I have a feeling like even my phone is not new.
I know that there must be a way to check if my phone is new or refurbished. I have 4.3 android installed.
All the standard codes do not work ... ##786# etc .... can anyone help? Maybe point me to some app?
P.S.
Nova launcher did not help either.
Thank you.

after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine

rlee008 said:
after a month, yes you're getting a refurbished device. new exchange is 14 days or less, everyone knows that. stop worrying if its refurbished, if it works better than your last one then all is fine... just focus on testing the replacement and make sure that it works for you. if it works fine then move on. its a refurbished replacement. its replacing your damaged device.
it'll be fine
Click to expand...
Click to collapse
My whole question is how to test the new device ....
Just regular check ... ? Or maybe there is some kind of an app.
And I do not think its fair that I should get a refurbished device if I received a bad one since day one.

No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it

BACARDILIMON said:
No app can test a phone like fully. It is under warranty. Plus you won't have it long enough. Just enjoy it
Click to expand...
Click to collapse
Bastards sent me a refurb phone, basically i lost 400 bucks in value for nothing.
Also it has a minor scratch on the screen and the S-Pen doesnt get out without a fight. I have requested another one.
NEVER WILL I BUY PHONES ONLINE.

any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk

deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5

BACARDILIMON said:
Lies all lies lol. I j/k. He speaks truth mine should be here tomorrow. Come on bin 5
Click to expand...
Click to collapse
Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
Sent from my SM-N900T using Tapatalk

deeznutz1977 said:
Lol BACARDILIMON what's this number 5 err 7 you know come to think of it is probably your fault that the op for a refurb...... Lol jk
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Bro hands down this phone are prissy little things. I can't wait for the next big thing.

BACARDILIMON said:
Bro hands down this phone are prissy little things. I can't wait for the next big thing.
Click to expand...
Click to collapse
The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
Sent from my SM-N900T using Tapatalk

deeznutz1977 said:
The note 4 I'm a phone whore
Back on topic BACARDILIMON..... ??
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Only if it Knox free and no boot lock

BACARDILIMON said:
Only if it Knox free and no boot lock
Click to expand...
Click to collapse
Lol babycardilimon... I think someone needs a hug.... Lolz??
Sent from my SM-N900T using Tapatalk

deeznutz1977 said:
Lol babycardilimon... I think someone needs a hug.... Lolz??
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Lol I almost wanna smash this phone lol

I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
Sent from my SM-N900T using Tapatalk

I wonder if I got a refurb when I bought my note from mobile. I had an issue with the phone not wanting to boot after pulling the battery and replacing. I didn't notice this until months after. I recently left tmobile for straight talk so I couldn't take it back to them. So I decided to send into Samsung even though I tripped Knox. They fixed it (according to the service website) and its on its way back. I'll test out out to make sure, then sell it.
Sent from my LG-E988 using xda app-developers app

deeznutz1977 said:
any phone you get from tmobile from exchangers are going to be refurbs. I got one but I'm not complaining. This refurb is better than my new one. No more Unstable wifi. And it can handle being uv so much better
Also all the S pens are hard to get out. It will get easier over time.
As for the scratch call and *****. They will replace it
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Thank you, that is comforting if not the damn scratch on the screen.

thatotherguy.. said:
I had to send back to refurbished phones then finally when I called to today they called the warehouse and got me a brand new one, getting it tomorrow
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.

Keda_P said:
How did u do that?
Im thinking of getting insurance and telling i lost my phone, then they will send me a new one and i will keep this one as media player.
Click to expand...
Click to collapse
I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
Sent from my SM-N900T using Tapatalk

thatotherguy.. said:
I kept bugging them about it, because they give you **** ass headphones like Wtf why send headphones at all and no spen tips,, when I called I told the lady what was going on and she put me on hold and came back starting she on the phone with the warehouse
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Ill keep that in mind.... Want to have phone that is not refurbished.. I bought this one for $700 refurbished is half price.
WTF they steal 50% of the value for nothing?

Another point: Refurbished phones are 90 days warranty while normal ones 1 year...