Develop Bugs

[Q] Faulty LTE Radio? (VZW) Which Part to Swap Out?

I received a CLNR replacement from VZW this weekend due to massive banding on my original device. Take it out inspect it for scratches, fire up the phone, check out the screen for banding etc. No scratches, screen has no banding/dead pixels and I assume all is well! Much to my dismay when I try to DL apps, surf the net or stream Netflix , make calls etc. the phone cannot keep a signal to save it's life. It has full 4G signal and after I access data or make a call, the bars are gone and there's a x in the signal bars. When this occurs, I cannot makes calls or access data etc etc. When I switch from LTE/CDMA to CDMA only I have a stable data connection, and calls can be made etc. Would I need to switch out the entire main motherboard or would I just need to swap out the antenna? I've been searching around for an answer and cannot seem to find one. Checked out a few tear downs and it seems simple enough to remove. I do have experience tearing apart and rebuilding so I do not see any issues. Thank you for any input!

If you got a CLNR and its faulty, get another replacement. Why would you try to open it and fix it, potentially breaking and voiding warranty, when you can just get it replaced for free?

martonikaj said:
If you got a CLNR and its faulty, get another replacement. Why would you try to open it and fix it, potentially breaking and voiding warranty, when you can just get it replaced for free?
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Well I'm tired of playing the warranty exchange game and getting a crappier one. The screen on the one w/ the faulty radio is PERFECT. No banding, no discoloration etc. Besides I like to rip crap apart, if I break it I'll just buy another one . Plus I don't see any void warranty stickers in plain view ;o.

zetsumeikuro said:
Well I'm tired of playing the warranty exchange game and getting a crappier one. The screen on the one w/ the faulty radio is PERFECT. No banding, no discoloration etc. Besides I like to rip crap apart, if I break it I'll just buy another one . Plus I don't see any void warranty stickers in plain view ;o.
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This just seems like the most retarded decision ever. They'll keep replacing it until you get a good one. Why would you ever want to risk it?

martonikaj said:
This just seems like the most retarded decision ever. They'll keep replacing it until you get a good one. Why would you ever want to risk it?
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If you have ever gotten a Verizon CLNR you would know. I've received THREE Nexus' with scratched screens out of the box. I'm tired of the asshattery of their CLNR program. It might seem retarded to you, but after dealing w/ duds for 3-4 exchanges straight, see how you feel after that. Besides I will have fun opening it up. If it breaks I buy another one. I have the $$$ for it so who cares?

zetsumeikuro said:
If you have ever gotten a Verizon CLNR you would know. I've received THREE Nexus' with scratched screens out of the box. I'm tired of the asshattery of their CLNR program. It might seem retarded to you, but after dealing w/ duds for 3-4 exchanges straight, see how you feel after that. Besides I will have fun opening it up. If it breaks I buy another one. I have the $$$ for it so who cares?
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Well if you're so loaded, I'm surprised you dealt with CLNR in the first place... why not just buy a new phone every time you get a scratch on the screen there moneybags?
I dealt with it at Sprint and after 4 replacements I left my contract with them. I know it sucks, but seriously choosing to rip your phone apart and replace an antenna (which may or may not fix the problem) when you can have them replace the phone free makes absolutely no sense to me. CLNR sucks, but you're bound to get an acceptable one eventually, or you should be able to complain after so many replacements and get an actually new device.

martonikaj said:
Well if you're so loaded, I'm surprised you dealt with CLNR in the first place... why not just buy a new phone every time you get a scratch on the screen there moneybags?
I dealt with it at Sprint and after 4 replacements I left my contract with them. I know it sucks, but seriously choosing to rip your phone apart and replace an antenna (which may or may not fix the problem) when you can have them replace the phone free makes absolutely no sense to me. CLNR sucks, but you're bound to get an acceptable one eventually, or you should be able to complain after so many replacements and get an actually new device.
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Looks like someone drank some haterade this morning. Just cause you have it doesn't mean you need to spend it. Point is I'm bored and I want to try to fix it myself. Believe it or not, it can be fun. If you have nothing to add to this post besides trying to bash on someone that can afford extras.. Go back to your corner with your $30 a month T-mobile plan .

zetsumeikuro said:
Looks like someone drank some haterade this morning. Just cause you have it doesn't mean you need to spend it. Point is I'm bored and I want to try to fix it myself. Believe it or not, it can be fun. If you have nothing to add to this post besides trying to bash on someone that can afford extras..
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I understand your mentality about fixing it. Fixing things can be fun, sure, but not when someone's offering to do it for free for you with no risk.
Go back to your corner with your $30 a month T-mobile plan .
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Thanks for being a douchebag. GL getting help!

martonikaj said:
Well if you're so loaded, I'm surprised you dealt with CLNR in the first place... why not just buy a new phone every time you get a scratch on the screen there moneybags?
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And you're calling me a douche lolol..

zetsumeikuro said:
And you're calling me a douche lolol..
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Yup. I'm clearly making a joke because you're trying to humblebrag about being loaded and just buying new phones just because you can.
You're actually just being rude. Again, GL getting help.

martonikaj said:
Yup. I'm clearly making a joke because you're trying to humblebrag about being loaded and just buying new phones just because you can.
You're actually just being rude. Again, GL getting help.
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Well it's kinda hard to tell through words cause of lack of tone. If it was just a joke I apologize. Really wasn't trying to brag either. Just making a point if I derp I can recover.

exchange?

so i was wondering if i should exchange my note 2 for another note 2. today i saw on my screen a small scratch that you could only see when the screen is off. its nothing bad but considering i just got the phone less than 2 weeks ago its bothering my like crazy. i did not drop it and i think i got it when taking the phone in and out of my pocket. i ordered a screen protector last week but because of sandy (i live in nyc) most of my packages were delayed. so my question is should i return it to tmobile for a new one. i have up to nov 9 to return since thats the 14 day policy and i could just make up some bs about the bluetooth or wifi not working properly. (please i dont want a lecture about the moral issues of this but considering the price i paid and how new it is im sure most of you would second guess and consider this option)

If they notice it they won't take it more than likely

JFizDaWiz said:
If they notice it they won't take it more than likely
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thats the thing. you will only see if when the screen is off and at a certain angle. lol. its a very light scratch but i know its there and i cant help but keep looking at it and trying to "buff" it out. lol. i know im being anal about it but i hate scratches especially when i just got the phone.

the tmobile store in a mall in NYC said $50 restocking fee when i wanted to exchange my white note 2 for a titanium note 2

You aren't being anal. I would feel and be the same way.. I thought our phone had Gorilla Glass?.. My last phone the T-Mobile SGS4G had Gorilla Glass. I NEVER used a screen protector (love the feel/slide of the glass) and it didn't get the slightest scratch on the screen. I had that phone for over 2 years.. I would expect the same from this phone if it has Gorilla Glass.. Just saying

i would recommend that you instead of taking it to a store, call 611 and tell them that the speaker or w.e is not working. they will replace it with a new unit free of charge.

Good luck with that. My GNote2 showed up with a defective power button and I've been through four days of being on hold, different stories, denials, excuses and general corporate BS in an effort to get a replacement. I finally got another on the way (supposedly) but it was not easy and I hate to think how many hours I put into the effort.

OwenW71 said:
Good luck with that. My GNote2 showed up with a defective power button and I've been through four days of being on hold, different stories, denials, excuses and general corporate BS in an effort to get a replacement. I finally got another on the way (supposedly) but it was not easy and I hate to think how many hours I put into the effort.
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That's jacked up tmobile wouldn't take care of a defective phone they sent you. Poor CS! I hope you get a good one this time!
Sent from my SGH-T889 using xda premium

OwenW71 said:
Good luck with that. My GNote2 showed up with a defective power button and I've been through four days of being on hold, different stories, denials, excuses and general corporate BS in an effort to get a replacement. I finally got another on the way (supposedly) but it was not easy and I hate to think how many hours I put into the effort.
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Really? Hmm.. Not sure what to do now.. Lol. I mean it's not worth the hassle if I have to jump through that many hoops for a new phone.. Ughhh I just got my screen protector too.. You think it would be worth the hassle to try for a really light/fine/superficial scratch?
Sent from my SGH-T889 using Tapatalk 2

bapurado said:
Really? Hmm.. Not sure what to do now.. Lol. I mean it's not worth the hassle if I have to jump through that many hoops for a new phone.. Ughhh I just got my screen protector too.. You think it would be worth the hassle to try for a really light/fine/superficial scratch?
Sent from my SGH-T889 using Tapatalk 2
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Dude dont waste your time! Keep the phone you have! Tmobile will not replace a new one just bc your phone has a light scratch!!
Sent from my SGH-T889 using xda premium

I am waiting for the "I dont use screen protectors because the screens dont scratch" crowd to respond.
That being said, I doubt the screen was scratched when you got it. Not exactly sure why you would feel ok exchanging it for something you did, even if it was an accident.
Sent from my SGH-T889 using xda premium

My girl put a scratch on my phone by accident ... was very light but i couldnt deal with it.
Odin flashed a kernel and radio for another phone on my N2 and it wouldnt boot... took it to tmo (within the 14/30day period) got a brand new phone....Im keeping the plastic on it till my screen protector and case come this time

[Q] I'm screwed, dropped a friend's n7 on the 2nd day

a///

Seadra said:
He bought it yesterday , so I'm really ****ed. I talked to him on the phone and he was somewhat crying as he was hardly able to afford this after selling his laptop , as it's in India and it's really expensive in India. He didn't buy it from Google, so no RMA there.
I dropped it, sides got scratched :crying:. The scratches isn't on the back cover or the display. It's on the very sides (between the screen and the back) I don't know what that part is called, it's a glossy black which is rounded on the screen, may as well be a part of the screen.(I hope not)
I can I think afford 30-40$ max to get his tablet fixed, not more than that unfortunately. He bought it for 390$(Indian price).
Please Please, help a fellow member out I was about to root this thing for him so he can have some goodies but sooo unfortunate of this event. It's 12AM right now and I will be meeting him at 11AM tomorrow and I really don't want him to get much worried(not that he already is) and he is my best friend so that can ruin our friendship aswell :crying::crying::crying:
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Not sure how you're going to find that particular part for it, much less find it for 40 bucks or less, maybe buy him a fosman TPU case to cover up the markings.
Might be helpful if you posted a pic.

///

You can't repair the screen like that.
Full replacement or none at all.
Either he forgives you which is going to be hard, under the circumstances you mentioned or you sell your Nexus 5 and buy him a new Nexus.
Then, take his old Nexus, sell it and buy another phone for yourself.

///

Seadra said:
Thing is we both are students, if i try to sell my n5, my parents won't allow me to do that.
Sent from my Nexus 5 using Tapatalk
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Wow! Definitely sucks for both of you! Sometimes doing a favor for a friend will turn around and bite you on the ass! I'm not going to comment about if you end up having to sell your N5 to make it right and your parents have a problem with it. I think you know that you have to make it right, even if it means using a dumb phone for a while. Talk to your friend, see what he wants you to do, suck it up!

////

Seadra said:
Yeah, I know. I'll try everything to make this right.
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Awesome! I feel for you! I've rooted a lot of devices for friends and family but I've been lucky so far!

/////

Seadra said:
hehe(smiling after like 12hrs), anyways this will be my last device. I won't ever bring someone's phone or tab or help them with their stuff. Will help them only when it's with them.
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You have to use your best judgement! I personally don't want to be buying anyone a new device unless maybe she is damn good looking and willing to show some gratitude! Otherwise....

Broken plastic trim

Factory defect or are they going to say I caused this? the phone was never dropped and shows no signs of being dropped. I can only assume this is a result of taking my phone out of the case often. I have a tech21 case and I do take the phone out daily. Either way T-Mobile said they would credit me the charge if any. I just wanted to get some ideas on how this happened and what you think they will say caused it.
View attachment 2713012

Well it's plastic, weak plastic for that matter. I remember that my Note 2 trim was damaged from removing a stiff TPU case a few times.
Maybe Samsung should quit producing theses phones with plastic trims.

Mine broke in the exact same place yesterday. I haven't used a case much at all but I did think that when I have the taking in and out might be the reason.
I never got insurance with t mobile so didn't think about taking in. I guess I can live with it for now. Maybe put a case on
Grande Note 3

That type of breakage is from user error.
Sent from my SM-N900T using Tapatalk

princeasi said:
That type of breakage is from user error.
Sent from my SM-N900T using Tapatalk
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And that post was from an idiot. Unless you can prove your comments please leave them to yourself. Still laughing as I finish this post. I Used the phone to make calls improperly..... my kung fu grip is too strong?

.....but your the one with a broken note 3. Now it's ugly lolll good day to you sir ?
Sent from my SM-N900T using Tapatalk

True, I dinged my volume rocker to the point that it bent. Took it back to Costco (you get 90 days return there) and swapped it out for a new one. I hated just knowing my volume rocker was dinged on a brand new note 3.
My advice working for tmobile tech support (the guys that exchange your phone). Your worrying too much, this is a manufacturer defect. They will not charge you a out of warranty fee as long as the rep notes that it NOT user error.
Sent from my SM-N900T using xda app-developers app

princeasi said:
.....but your the one with a broken note 3. Now it's ugly lolll good day to you sir ?
Sent from my SM-N900T using Tapatalk
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Learn to read. My NEW one is coming today and I will not have to pay the deductible. troll feeding over.

hucesar1017 said:
True, I dinged my volume rocker to the point that it bent. Took it back to Costco (you get 90 days return there) and swapped it out for a new one. I hated just knowing my volume rocker was dinged on a brand new note 3.
My advice working for tmobile tech support (the guys that exchange your phone). Your worrying too much, this is a manufacturer defect. They will not charge you a out of warranty fee as long as the rep notes that it NOT user error.
Sent from my SM-N900T using xda app-developers app
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The Rep was some old lady that i have to repeat my name to 3 times. I don't even think she understood what the exact damage was. Good thing is she said i would be credited if i was charged.

flexte said:
Learn to read. My NEW one is coming today and I will not have to pay the deductible. troll feeding over.
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No matter how many times you may throw insults, the fact of the matter is, that damage is from user error, and now you'll be receiving a refurbished phone that someone else probably abused, like the one pictured in the 1st post lol. Good luck on your refurbished phone ?
Sent from my SM-N900T using Tapatalk

My first one did the same thing and I didn't know what happened. I sent it back and got a replacement
Sent from my SM-N900T using XDA Free mobile app

PrettyPryncess said:
My first one did the same thing and I didn't know what happened. I sent it back and got a replacement
Sent from my SM-N900T using XDA Free mobile app
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How's the new one you got?

Mine lasted 6 months not a scratch, no chipping and worked fine until this happened over the weekend. if it is happening it to everyone in the same place its a stress area that wasn't picked up during testing. I can only assume it had to do with case removal. Can someone else that did not have this problem confirm they did or did not remove the phone from a tight case on a regular basis? A store rep looked at mine and asked if i sat on the phone which I never have.

How did you get your phone replaced? Does t mobile have insurance for this sort of stuff?
Grande Note 3

Not trying to be a [email protected] but if you broke it from removing a "tight" case, then it's your fault. If the case was other than an official Samsung product, it's your fault. It's a defect if you open the box and the crack was there, or suddenly you looked at it and the breakage manifested before eyes without your intervention none whatsoever. Anything else, it's user error!
Sent from my SM-N900T using Tapatalk

I have a business account and have been with tmobile for years so the gave me a one time replacement free of charge. As far as explaining to them how it happened i have no clue. User error ks hard to phathom because these phones should me able to be taken in and out of the case i bought from tmobile. I am not even sure thats how it happened because it did not break in front of my eyes. Good luck. And to the troll if a refurbished phone bothers you how do uou have sex with women other than virgins. That beat up ***** has got to bother u more than a previously used phone.

Well now I wont be surprised in the future when this happens to my phone too.

flexte said:
I have a business account and have been with tmobile for years so the gave me a one time replacement free of charge. As far as explaining to them how it happened i have no clue. User error ks hard to phathom because these phones should me able to be taken in and out of the case i bought from tmobile. I am not even sure thats how it happened because it did not break in front of my eyes. Good luck. And to the troll if a refurbished phone bothers you how do uou have sex with women other than virgins. That beat up ***** has got to bother u more than a previously used phone.
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In my statements, I never implied any similarities between women and material objects, YOU did! I place women on a much higher pedestal than that! I'd also like to add that I've never had a problem accepting a refurbished phone over a new "only" and "only" if I know for a fact that it'll be a greater gain for me to trade in my original unit which I know has only been used by me. You on the other hand allowed your phone to get borked. Next you come here and post photos which clearly shows the breakage was caused from some type of stress or tension applied wrongly, which you are responsible for, and you wanna shift blame and yell defect! You defected the phone by not being careful as you should've. But hey there's no reason to be mad. You got you a refurbished Note 3 which more than likely most of its mileage are from the previous owner's bathroom usage, but I guess we'll never exactly know that, but hey as long as it works, right lol? ?
Sent from my SM-N900T using Tapatalk

flexte said:
... Can someone else that did not have this problem confirm they did or did not remove the phone from a tight case on a regular basis? A store rep looked at mine and asked if i sat on the phone which I never have.
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I've not had this problem. I rarely take it out of the case. Pretty much the only time would be to do a battery pull which is seldom. Case was a slip on type which is fairly tight.
No breaks on any parts so far and I've had the phone since Oct. I don't use the Stylus often either though.

princeasi said:
In my statements, I never implied any similarities between women and material objects, YOU did! I place women on a much higher pedestal than that! I'd also like to add that I've never had a problem accepting a refurbished phone over a new "only" and "only" if I know for a fact that it'll be a greater gain for me to trade in my original unit which I know has only been used by me. You on the other hand allowed your phone to get borked. Next you come here and post photos which clearly shows the breakage was caused from some type of stress or tension applied wrongly, which you are responsible for, and you wanna shift blame and yell defect! You defected the phone by not being careful as you should've. But hey there's no reason to be mad. You got you a refurbished Note 3 which more than likely most of its mileage are from the previous owner's bathroom usage, but I guess we'll never exactly know that, but hey as long as it works, right lol? ?
Sent from my SM-N900T using Tapatalk
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Hey tough guy check your PM

Received my phone today: very slight cosmetic damage

Hi everyone,
Yes I do mean very slighly but I can be very OCD about such things. I'd value an opinion on whether this is acceptable or not so. Please see links
thanks:!

all I can say is that I did not had those
however, they don't look that bad

yeah, i prob would not be happy, u never know what could be wrong them with the phone or if it was just done during production, i would try to do an exchange before the return period is over

Bradl79 said:
yeah, i prob would not be happy, u never know what could be wrong them with the phone or if it was just done during production, i would try to do an exchange before the return period is over
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Yeah I hear you. 99% of the people wouldn't be bothered or wouldn't notice. Don't you just hate when this happens . I'll give it a day or two and then decide.

Jeroen1000 said:
Yeah I hear you. 99% of the people wouldn't be bothered or wouldn't notice. Don't you just hate when this happens . I'll give it a day or two and then decide.
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Complain. They might offer some money back or a free case or something. Lay it on thick

Free case aint enough. Tell them 20% off, as device looks like used/refurbished. If they don't agree, return it and order again.
Device that is new, should look as new, not used.

Those pics are terrible but I don't need them, have a similar problem. My antenna lines aren't perfect, there are some micro gouges and what looks like wear. Same on my OnePlus 5 that I returned. Mine is minor and I'll live with it but yours might be worse, can't see.
Sent from my ONEPLUS A5010 using Tapatalk

droidhd said:
Free case aint enough. Tell them 20% off, as device looks like used/refurbished. If they don't agree, return it and order again.
Device that is new, should look as new, not used.
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20%, you are a dreamer lol.

Getting mine delivered tomorrow, I really hope I don't run into issues like this one

I created a complaint so let's see what happens. I probably could live with it so I'd take some form of compensation over having to wait for a new unit. But it appears to be sold out...So replacing it might take a long time:crying:

droidhd said:
Free case aint enough. Tell them 20% off, as device looks like used/refurbished. If they don't agree, return it and order again.
Device that is new, should look as new, not used.
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A used/refurbished 5t xD
My sides are gone

Got my replacement...guess what, now it is way worse. I hope they'll replace it again without much fuzz.

Jeroen1000 said:
Hi everyone,
Yes I do mean very slighly but I can be very OCD about such things. I'd value an opinion on whether this is acceptable or not so. Please see links
thanks:!
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Did u have to send urs in first then they replaced it or did they send u one and sent urs back

Bradl79 said:
Did u have to send urs in first then they replaced it or did they send u one and sent urs back
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They inspect the one you send in first. If it is free of damage/passes inspection they will send out the replacement.

Jeroen1000 said:
Got my replacement...guess what, now it is way worse. I hope they'll replace it again without much fuzz.
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You are acting ridiculous over something that has no effect whatsoever on the performance of the phone, will not be seen by anyone with a case on and will be indistinguishable from actual wear and tear after a few days of ownership. It's $500-600 phone not a million dollar piece of artwork.
I too have OCD about certain things but this is just absurd.
Edit: Now if there was a real defect like the screen was damaged, the camera lens cover was scratched or something along those lines I would totally understand where you are coming from. But for something as trivial as a smudge I think you are just making a mountain out of a molehill and missing out on time you could be enjoying an awesome performing device. If you look hard enough, you'll always be able to find something wrong with everything. Im sure OnePlus wont keep sending you replacement after replacement so you'll either have to live with the smudges you will find on every device or they will refund your money, in which case you just gave them a nice interest free loan for over a month.

I'm with the OP, the marks may be very small but he paid for a new device. Mine was unmarked, theirs should be too. It's weird.