Telus Upgraded my Plan. - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

I have an S3 on Telus and I have had a crappy plan for the past year. A while ago they came out with an Unlimited Nationwide plan with 3GB of data, all for $60/month. Of course, this was for new customers only, so I was going to sell my S3, get the Note 2 and upgrade, but things fell through and I couldn't afford to get the Note 2.
Anyway, I called Telus and mentioned that I would like to upgrade my account to something like what they were advertising and lo and behold, they upgraded me to that plan.
For those with crappy or more expensive plans, give it a try.
Ian

Man im really happy to hear telus hooked you up. I pay around 120 an month and get 1gig of data and 200 mins. I get raped. I have two years left. I swear it will be cheaper for me to get a phone from the states and use it up here. and worse part about it I have lte in my town they just put up a new high tech tower and my house is a dead zone.
I hear you on the note 2. I want to upgrade my phone. but I think the wait for a note 3 will be best for me in the long run.

Yopkin1 said:
Man im really happy to hear telus hooked you up. I pay around 120 an month and get 1gig of data and 200 mins. I get raped. I have two years left. I swear it will be cheaper for me to get a phone from the states and use it up here. and worse part about it I have lte in my town they just put up a new high tech tower and my house is a dead zone.
I hear you on the note 2. I want to upgrade my phone. but I think the wait for a note 3 will be best for me in the long run.
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Call them and switch your plan, dude. A while back I managed to get their unlimited plan with 6gb for $60. Jumped all over it.
Sent from my SGH-I747M using xda app-developers app

Yopkin1 said:
Man im really happy to hear telus hooked you up. I pay around 120 an month and get 1gig of data and 200 mins. I get raped. I have two years left.
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No offense, but how the hell do you pay $120/month and only get 1GB and 200 minutes? Yopkin1, are you in Quebec by any chance? If you are, all you have to do to cancel your contract is pay off your phone. Then you can look for the best contract and use your phone there.
If you don't want to do that, you should absolutely call Telus and speak to them and ask for the same plan I have, unlimited nationwide calling and 3GB of data for 60/month.
I also have 2 years left to go and now that I have the decent plan, I will keep the S3 until I need another plan (Galaxy S6?)
Ian
Ian

I think it depends where you are, in AB if you go to the page for Alberta it doesn't show a 3 gb plan at all....
Actually just checked all the provinces.... only Quebec gets a 3 gb plan for $60... all other provinces are $70 for a 2 gb plan.....

jordan.harris01 said:
Call them and switch your plan, dude. A while back I managed to get their unlimited plan with 6gb for $60. Jumped all over it.
Sent from my SGH-I747M using xda app-developers app
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after taxes my bill comes to 120 don't as me how it works out to be that much it just does. I forgot to add I have north America 15 added to my bundle. when I went into telus store here in bc that's all I could get. Im not happy about it one bit but inless I wana pay out that's the best I can do. I have talked to customer loyalty and that's all they can do. When May 1st came out they also wanted me to pay for texting to the USA and wanted more money to have unlimited even though that was the main reason I put myself into the three year. From play wow I meet a lot of people down south that I talk to after quitting. there is not much I can do. trust me I call pretty much every month. They have hung up on me half way throw my phone calls to them a lot of times. I want to switch to wind but my town is owned by telus and bell. some times you have to accept what you can get.

They have done this for me a couple times the past few years . Not likely they will always do it, probably depending on the rep you get and if you are considered a good customer I guess.
Sent from my HTC One S using xda app-developers app

350Rocket said:
They have done this for me a couple times the past few years . Not likely they will always do it, probably depending on the rep you get and if you are considered a good customer I guess.
Sent from my HTC One S using xda app-developers app
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Call Telus *311 on your phone I believe and ask for customer retention. They will give you a hard time before they patch you through but just say its about your bill or something. Once through, you will have a much easier time getting any rate plan changed.
I've done it countless times when wanted to upgrade phones or change to a better plan. Typically they will not let you change to a plan that they do not have advertised on their website so unless your're grandfathered into a better plan its worth the call.
Cheers

Actually I have the direct number for retentions on my phone. That probably helped
Sent from my HTC One S using xda app-developers app

Related

Sprint reportedly cancelling......

Ahhhhh damn here we go again.....LOL
http://www.engadget.com/2012/05/16/sprint-cancelling-early-upgrades/
"Like dominoes, Sprint's consumer-friendly policies continue to fall one at a time. Citing "high costs," the Now Network will begin discontinuing its practice of allowing customers to upgrade their phone 10-14 days prior to the official date of eligibility" - They aint lying
Not too bad, but still disappointing.
Sent from my SPH-D710 using xda premium
Eh, no big deal to me. But it sucks for those that take advantage of it. Thanks for sharing.
Yea its not earth shattering but its just another broken link in the chain of bad decisions by Sprint lately. The sad part is you sit back and go what next...
In my point of veiw all sprint has done the last year is raise cost for us! We customers who wanted 4g and bought the evo 4g most never seen or connected to 4g. 3G speeds are beyond terrible and downright bog to 1X kind of speed during busy hours. At this point the cost between Sprint and verizon service is closing more and more as we speak. So I can expect many more customers to think, Why not go to a service with great data and call connectivity. Sprint really had a good think going with cost effective plans, but since have taken away many things like discounts on all lines, premier customers, ect ect. I know they are still cheaper but for how long and when will we see good data speeds like other companies? We are dead last in that!
How on earth is two weeks early costly?
Personally my biggest regret is getting my S2...not because I don't like the phone, but Sprint's data service is just godawfully slow. I bet I use less than 50M a month. The second I get home I go to WiFi and when I'm out and about I just don't bother as the 3G is a joke.
Unless Sprint gets LTE here in Iowa by mid 2013, I'll pay the early termination fee for our lines and go to Verizon. When I'm a meeting a work I'll have my coworker look stuff up on his Galaxy Nexus...with the 8-12 MB download speeds from Verizon.
Life could certainly be worse, but my data speeds have nowhere to go but up.
I don't see this as a big deal whatsoever. The last line of the memo is the most important Imo. Everyone is eligible for upgrade the 1st of the month their contract is up. What more can you ask for?
As far as sprint saving money, not sure how really. I mean by allowing an early upgrade they are guaranteeing 22 months of payment out of you. Most of us would use that 2 weeks to get a new phone on launch, right? What happens when instead of getting a launch phone with them early, another carrier has a new phone being released when your contract is up? I'm blabbing, but what I'm saying is if they let me upgrade a little early I would be more likely to stay with that provider. But if I wait then I'm suddenly out of contract, which would make me shop around carriers.
Tl;dr
I see potential loss here, because they are basically giving sprint customers a reason to shop around while off contract instead of always keeping us in contract by allowing early upgrades.
Sent from my SPH-D710 using Tapatalk 2
ib4 'would this allow me to get out w/o paying ETF', 'is this a breach of contract?', etc
Figures... Admittedly the 3g speeds are ridiculously slow... The only thing keeping me with sprint is the unlimited data... When that goes out the window so do I...
Sent from my SPH-D710 using Tapatalk 2
Another nickel in the nickel-and-diming Sprint is doing causing customer losses.
Could be worse, verizon is removing all grandfathered plans with unlimited data:
http://www.engadget.com/2012/05/16/verizon-cfo-says-grandfathered-unlimited-plans-on-the-way-out/
daryelv said:
Another nickel in the nickel-and-diming Sprint is doing causing customer losses.
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Exactly, if you treat this as a separate event then its not a big deal but if you start to add up all that has happened in the past year and since the Iphone came aboard and it may upset you especially if you took 2 minutes to have this page refresh due to network restraints....
brooksyx said:
Could be worse, verizon is removing all grandfathered plans with unlimited data:
http://www.engadget.com/2012/05/16/verizon-cfo-says-grandfathered-unlimited-plans-on-the-way-out/
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Was just going to post this.
All that monthly cost just to get bent over lololol
Sent from my SPH-D710 using Tapatalk 2
mattykinsx said:
Was just going to post this.
All that monthly cost just to get bent over lololol
Sent from my SPH-D710 using Tapatalk 2
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Yeah, I do wish I had verizon for their great coverage, thats what I had before my parents kicked me off of their plan.
But hey I don't mind my virgin mobile: 1200min/unlimited text/unlimited data for $40 a month. I am pretty happy with that. Even have unlimited wimax 4g
I will probably switch over to sprint in a year or two though when I can afford it better.
chadillac3 said:
Personally my biggest regret is getting my S2...not because I don't like the phone, but Sprint's data service is just godawfully slow. I bet I use less than 50M a month. The second I get home I go to WiFi and when I'm out and about I just don't bother as the 3G is a joke.
Unless Sprint gets LTE here in Iowa by mid 2013, I'll pay the early termination fee for our lines and go to Verizon. When I'm a meeting a work I'll have my coworker look stuff up on his Galaxy Nexus...with the 8-12 MB download speeds from Verizon.
Life could certainly be worse, but my data speeds have nowhere to go but up.
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i live in Iowa as well. all my friends have Verizon as well. they do have nice service but they can only use 2gb a month or they pay out the ass. i get around 1mb down most days and i use about 10-16gb of data per month. my bill has never gone up and no one at sprint cares.
Sent from my SPH-D710 using xda premium
I think this is a good move. You guys that are complaining about it need to see what we see in the stores. This 14 day early deal is confusing to customers and abused by third party stores. The cost savings are in reduced overrides that are done when customers come in confused. Id rather have a consistent, fair policy than one that can be used to work the system by some and not taken advantage of by others. The upgrade now promo is a perfect example of a policy change that makes sense. Customers in March could pay to reset their upgrade regardless of the plan they were on. Instead of yearly upgrades for customers on expensive plans, now anyone could get it with a little extra cash if they need it.
Sent from my SPH-D710 using xda premium
darksideauto said:
i live in Iowa as well. all my friends have Verizon as well. they do have nice service but they can only use 2gb a month or they pay out the ass. i get around 1mb down most days and i use about 10-16gb of data per month. my bill has never gone up and no one at sprint cares.
Sent from my SPH-D710 using xda premium
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Don't let my girlfriend see your posts. She has a Verizon Gnex but the 4g is nearly useless. We live an hour away from the Quad Cities and Verizon's 4g only covers the core of that area.
At least with Sprint, there's no teasing just out of range prospect of 4g!
HenryDCase said:
Don't let my girlfriend see your posts. She has a Verizon Gnex but the 4g is nearly useless. We live an hour away from the Quad Cities and Verizon's 4g only covers the core of that area.
At least with Sprint, there's no teasing just out of range prospect of 4g!
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She should be getting LTE by end of this year, though...with Sprint...I may be retired before it happens.
Ascertion said:
How on earth is two weeks early costly?
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cause if you do it everytime you can over 54 years you just got a free phone.

Verizon vs T Mobile plan

My current T mobile plan is: Unlimited Minutes, Unlimited Text, and Unlimited Data (2GB of 4g, then throttled) for $79.99/month, plus a discount, so I pay $78 every month.
Now I never looked at Verizon plans because I have always heard they were so much more expensive.. so tonight I decide to look into it.. and I don't know If I am looking at them wrong or what..
But I see a plan.. SHARE EVERYTHING UNL TALK & TEXT 4GB $70 0612
Which I would read as Unlimited Minutes, Unlimited Text, and 4GB of LTE/4G Data for $70???
Is this correct or what? If it is that means I can get more with Verizon for less than T-Mobile? OR am I not seeing some extra fees and what not?
and BTW, with the 2GB on T mobile, I never go over, the most I used was about 1.8GB a month.. so I don't need unlimited data.
I just made a plan through their mobile website and it looks like they charge an extra $40 per smartphone on top of the plan price. The total for a 4Gb plan would be $110.
Sent from my SGH-T999 using Tapatalk 2
Their "share everything" plans are a great concept, but you probably overlooked the device fee ($40 per smartphone).
They charge a fixed fee for each device that ties into it, and then all devices share all data/voice/text allotments and you simply purchase enough for your combined usage.
It's a great concept for families where everyone uses just a little more than one tier gives them and so instead of all of them having to pay for the next higher tier, they can aggregate and their average ends up with a cheaper combined tier. As an example, if they have a tier at 500MB and everyone uses 600-700MB then they might all have to individually upgrade to the 2GB plan. But, if they combine then they can get away with a single 2GB amongst 3 family members.
One of the big benefits for individual users is that you can share data between your smartphone and your tablet and the tablet only had a $10 fee to buy in. Typically you access things on your tablet or your smartphone, so the usage on both is usually not much higher than the usage on a single plan with one device. Essentially, you could probably get a tablet and add it to your plan for only $10 a month total.
But, at $40 per smartphone I'm not sure how much of a boon it is for families compared to the "add a tablet for $10/month" scenario.
Wow! That's a joke! 40$ a month just because you're using one of their devices, that doesn't even make sense.
So after all the mobile is cheaper
Sent from my SGH-T999 using xda app-developers app
Yea the plans are REALLY deceptive. I think it's $30 per dumbphone and $40 per smart ON TOP of the $70 for the plan. So even when you share with a flip it's almost like adding a whole nother plan. Tmo is cool because you can add lines and NOT give them data/texting.
Yes, Verizon works well if you have three phones and not much data, ie two people is $75 per person shared 4GB. But for three smartphones it would be $64 for 4GB shared. t-mo is cheaper, but omg you better like edge and gprs even.
joederp said:
Yes, Verizon works well if you have three phones and not much data, ie two people is $75 per person shared 4GB. But for three smartphones it would be $64 for 4GB shared. t-mo is cheaper, but omg you better like edge and gprs even.
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Dunno what you're smoking, I set up a wifi hotspot with my S3 and tether my Nexus 7 to it all the time, no problems streaming hd from Netflix.
Actually, I guess it's all depending on your market. I never have any issues anywhere around the Minneapolis area.
joederp said:
Yes, Verizon works well if you have three phones and not much data, ie two people is $75 per person shared 4GB. But for three smartphones it would be $64 for 4GB shared. t-mo is cheaper, but omg you better like edge and gprs even.
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Uhhh.. grandfathered with data for one phone 2GB and two flips was $140, shared plan was $170. I went with tmo for $95.
Ohh you said PER PERSON. The difference is huge still.
Yeah I'll just stay away from them. To get the same plan with Verizon that I have with the mobile it would be 100$ plus tax... And right now I pay 78.
When I renew my contract I'll most likely get the 500mins (I checked my bills for the last three months and I never go over) unlimited text and unlimited 4G for 79.99$.
Orrr I might switch to simple mobile... Unlimited everything 50$ a month and they use the t mobile towers. I've had them before and had no problems.
Sent from my SGH-T999 using xda app-developers app
Verizon is $$$$$$$$$$$$$$$$. Sprint is probably cheaper than Tmobile for the most part + unlimited, but it's very deceptive advertising as their LTE is hardly rolled out anywhere. Their 3G is almost like Dialup too. Just keep Tmobile.
Aria807 said:
Verizon is $$$$$$$$$$$$$$$$. Sprint is probably cheaper than Tmobile for the most part + unlimited, but it's very deceptive advertising as their LTE is hardly rolled out anywhere. Their 3G is almost like Dialup too. Just keep Tmobile.
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Yeah I've heard plenty bad things about sprint data. Yep ill most likely stick with t mobile or switch to their son simple mobile lol
Sent from my SGH-T999 using xda premium
Crisisx1 said:
Yeah I've heard plenty bad things about sprint data. Yep ill most likely stick with t mobile or switch to their son simple mobile lol
Sent from my SGH-T999 using xda premium
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I've used Sprint for years and their data is PAINFULLY slow. Even "4g" was giving me 1ish Mbps. I switched to VZW and the service is awesome but the cost is really bothering me. I'm currently on VZW paying $75.00 a month for 4gigs of data 450min and 1000 text messages. Every month I go over in texts and it pushes me to $80ish
I just ordered a S2 from Tmo and I'm going to check out the $30.00 prepaid for a couple of weeks to see how well the service compares to VZW. Upon telling my boss this he laughed and told me Tmo sucks in our area and he just switched to VZW from Tmo so I might be stuck on VZW for the forseable future.
joe_sun said:
I've used Sprint for years and their data is PAINFULLY slow. Even "4g" was giving me 1ish Mbps. I switched to VZW and the service is awesome but the cost is really bothering me. I'm currently on VZW paying $75.00 a month for 4gigs of data 450min and 1000 text messages. Every month I go over in texts and it pushes me to $80ish
I just ordered a S2 from Tmo and I'm going to check out the $30.00 prepaid for a couple of weeks to see how well the service compares to VZW. Upon telling my boss this he laughed and told me Tmo sucks in our area and he just switched to VZW from Tmo so I might be stuck on VZW for the forseable future.
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I would switch to Verizon but they are just too expensive. 2gb data unlimited mins and text=100$ plus tax.
On tmobile I get that for 78$. And don't have to worry about over fees because t mobile just throttles you. The highest speed test I got was 30mb. But average is 10mb and about 2.5 up
Sent from my SGH-T999 using xda premium
If you want cheap T-Mobile is the way to go. The 2 line unlimited plan for $99 cant be beat, unless you go prepaid. But you probably wouldn't be in the s3 forums if you were wanting prepaid.
If you haven't, try to see if you can get any work discounts. It would probably help a bit on costs.
Lol don't know why people make such a big stink over Verizon. I had them for the last 8-9 years and I switched to Tmobile. It was easier than expected honestly. Sure their network isn't as good as Verizon but it's not so distinctly different where if you put the same phone and did a Web browsing test that someone would tell a difference. If I am downloading a huge rom then it's noticeable but for forum surfing and websites (don't do much more than that at work since... Well I'm working lol and I have wifi at home) its just fine.
It's funny because if you knew me then you would know this doesn't sound like me because I am a spec freak... Also it isn't the cost that bothers me. I work 60 hours a week and I can afford Verizon its just the lack of value. Maybe it's because Verizon doesn't give a **** about its customers and they don't try to hide it. Maybe it's because I do work so many damn hours and if I don't see value in my spending I won't buy it. Idk. Either way I'm thrilled with Tmobile and have no reason to go back. Also, I'm in a sort of crappy Tmobile area where everywhere around me gets 5-25mbs and I'm in the one patch that gets less than 2 lol
Sent from my T999 GS3 @ 2GHZ
For 3 lines with ins.:
Sprint had me at $222 (15% off)
Verizon would have been $228 (25% off data)
Tmobile has me at $180 (15% off)
The speeds are way better than what I had on Sprint even with the EvoLTE and the download speeds are on par with every Verizon phone I have come across. Verizon's upload speeds are faster (like 5 to 2)
Sent from my GS3 via TapaTalk 2
AB33 said:
For 3 lines with ins.:
Sprint had me at $222 (15% off)
Verizon would have been $228 (25% off data)
Tmobile has me at $180 (15% off)
Tbe speeds are way better that what I had on Sprint even the EvoLTE and the download speeds are on par with every Verizon phone I come accross. Verizon's upload speeds are faster (like 5 to 2)
Sent from my GS3 via TapaTalk 2
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Just left sprint for t-mobile, so far so good, I live in Northern New jersey work in queens, haven't had any signal issues yet, strong signal indoors. Defintely a better data experience. I can actuality get a signal and use at my job in LIC. Nice to have functional service. Still have to test in philly where I go a lot, but for right now sprint < tmobile.
akasan said:
Just left sprint for t-mobile, so far so good, I live in Northern New jersey work in queens, haven't had any signal issues yet, strong signal indoors. Defintely a better data experience. I can actuality get a signal and use at my job in LIC. Nice to have functional service. Still have to test in philly where I go a lot, but for right now sprint < tmobile.
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Yeah I'm with sprint now. I switched from tmobile from being customer for 6 years. And I gotta say worst mistake!! I'm so upset with the speeds. I mean I cant even get Pandora to work.
Needless to say I will be turning this pretty gs3 back to best buy and cancel my sprint. And reactivate my T-Mobile account.
Can't believe I shot my self in the foot like that.
Sent from my SPH-L710 using Tapatalk 2
For some who don't know T-Mobile is undergoing a huge network upgrade so expect some big changes soon with service its only getting better from here guys jump on the Tmo express

[Q] How much does sprint pay for data roaming?

Just curious.
Enough that if you keep that up you'll get the boot.
063_XOBX said:
Enough that if you keep that up you'll get the boot.
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I'm counting on it.
They just bumped my price by $40 a month, and before that they charged me a $36 activation fee when I didn't even buy a phone. My monthly rate is now higher than if I was on Verizon, and the whole reason I was with Sprint is because they were cheap. I'm sick of making two hour calls to them EVERY SINGLE MONTH when they make these screwups.
That, and a more appropriate name for the company would be Crawl.
I'm amazed you could even manage to use that much. I average 3gb simply because when I can use wifi I do just to get better speeds whether I'm paying for data or not.
063_XOBX said:
I'm amazed you could even manage to use that much. I average 3gb simply because when I can use wifi I do just to get better speeds whether I'm paying for data or not.
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Normally my phone is always on wifi because the signal is crap no matter where I go. The battery drains so fast because the signal is so bad that the radio has to amp the gain just to talk to the tower. I'm in the 6th most populated city in the US, but we have no 4g and the 3g is slower than 2g. Every other carrier has 4g here, even the prepaid ones. Sprint used to be good, but as of the last four years they are just horrible. It's no wonder they are hemorrhaging customers.
I'm a light data user, but figured that since my phone ends up roaming anyways, I'll see how they like it when I download a bunch of 1gb test files every night, even though it is only at 30kb/sec.
Rakeesh_j said:
I'm a light data user, but figured that since my phone ends up roaming anyways, I'll see how they like it when I download a bunch of 1gb test files every night, even though it is only at 30kb/sec.
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Maybe they knew you were downloading test gigs and screwing with them which is why they bumped it up.
Sprint just got bought over so in 6 months we are going to see some better service changes but right now sprint is like for the customer company.
Sprint was the only one keeping unlimited 4g(until T-Mobile saw that people want that and did it too) because they know that big red and blue's 2 GB isn't good enough for a month.
Think of sprint as a buffet. For a small fee you can have all you can eat.
BUT! If you are stuffing trash bag after trash bag full of food and putting it in your car to take home.. They are going to kick you out or make you pay more.
Sent from my Sprint Galaxy Nexus using xda app-developers app
robogoflow said:
Maybe they knew you were downloading test gigs and screwing with them which is why they bumped it up.
Sprint just got bought over so in 6 months we are going to see some better service changes but right now sprint is like for the customer company.
Sprint was the only one keeping unlimited 4g(until T-Mobile saw that people want that and did it too) because they know that big red and blue's 2 GB isn't good enough for a month.
Think of sprint as a buffet. For a small fee you can have all you can eat.
BUT! If you are stuffing trash bag after trash bag full of food and putting it in your car to take home.. They are going to kick you out or make you pay more.
Sent from my Sprint Galaxy Nexus using xda app-developers app
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I'm planning on moving to t-mobile. Much MUCH better data rates as well as costing about a third less.

[Q] AT&T switched my data plan right away

After using my Note 2 for about an hour I got a text from AT&T saying they were switching my data plan because a LTE data plan was required. Previously I had an unlimited data plan. Sure enough, I checked my account online and now I have the 3 gb plan with $10 per 1gb over the limit. How can they do this? I don't want this? What are my options? I specifically bought the Note 2 paying full retail because I didn't want AT&T to know I switched phones. This sucks!!
I am pretty sure the recent fcc agreement with related fines for switching customers or forcing customers from their unlimited plans to limited plans was considered illegal. I would be *****ing up a storm and filing a complaint with the FCC, online. Wouldn't hurt to file an online complaint with the attorney general from your state either.
I had unlimited plan (non lte) which was grandfathered. After purchase of Note 2, noticed that I was put on a 3gb plan. I called AT&T and within 24 hours my unlimited plan was restored.
They switched me to the unlimited lte plan when I switched, att customer service was super helpful, almost too helpful. You might call them and see what they say.
Keep us posted.
Sent using Galaxy Note 2 w/ CleanROM 4.0.5
Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?
That doesn't quite add up. How can you be on a non-smartphone plan with a smartphone for 4 years? So what plan did they have you at? And with unlimited data?
Either way, when I switched from my iPhones to the Note II, they had no problem switching my grandfathered unlimited plan to unlimited LTE. What they did tell me is they'd have to register me with a regular LTE data plan during the phone's sale, then they put it back to grandfathered unlimited status at activation, LTE and all.
Did you get the phone online or at the store?
BlackPhantomX said:
That doesn't quite add up. How can you be on a non-smartphone plan with a smartphone for 4 years? So what plan did they have you at? And with unlimited data?
Either way, when I switched from my iPhones to the Note II, they had no problem switching my grandfathered unlimited plan to unlimited LTE. What they did tell me is they'd have to register me with a regular LTE data plan during the phone's sale, then they put it back to grandfathered unlimited status at activation, LTE and all.
Did you get the phone online or at the store?
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Click to collapse
When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!
Outsourced? It's your own damn fault!
rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent)
Click to expand...
Click to collapse
Never evereverever..never! call after normal business hours and or the weekend, you will get outsourced!...everever..never!!! My granddaughters Kindle Plus (1st Gen) fell victim to the known USB mini port failure,1 month out of warranty. My daughter called after normal business hours Monday..OUTSOURCED!!...ever.never. They told her it would cost her $150 to get it replaced , after a 1/2hr she gave up. She told me what happened, and I told here to call regular business hours. So she did the next day on Tuesday, not outsources, new Kindle Plus arrived this Friday no charge at all. They sent a return label to send the bad unit back within 30 day's. Don't know if you'll have this kind of luck, but from all of my vast past experience with this type of stuff you stand a much better chance calling 9-5 Monday thru Friday. These phone Reps in these far off lands can do the job, but they aren't given the authority to. So be firm but cordial, good luck, God speed, and eat hearty!
Steve,
P.S. ever.never.
SportsFans said:
Never evereverever..never! call after normal business hours and or the weekend, you will get outsourced!...everever..never!!! My granddaughters Kindle Plus (1st Gen) fell victim to the known USB mini port failure,1 month out of warranty. My daughter called after normal business hours Monday..OUTSOURCED!!...ever.never. They told her it would cost her $150 to get it replaced , after a 1/2hr she gave up. She told me what happened, and I told here to call regular business hours. So she did the next day on Tuesday, not outsources, new Kindle Plus arrived this Friday no charge at all. They sent a return label to send the bad unit back within 30 day's. Don't know if you'll have this kind of luck, but from all of my vast past experience with this type of stuff you stand a much better chance calling 9-5 Monday thru Friday. These phone Reps in these far off lands can do the job, but they aren't given the authority to. So be firm but cordial, good luck, God speed, and eat hearty!
Steve,
P.S. ever.never.
Click to expand...
Click to collapse
I'm on my phone, so, may I ask where you live? So I can convert time.
Sent from somewhere too far away from my computer. Axis_Drummer calls me Wolfy. Jessica said I need to behave...
Wolf Pup said:
I'm on my phone, so, may I ask where you live? So I can convert time.
Click to expand...
Click to collapse
Upstate New York US, Just south of Syracuse New York. Eastern time slot. 11:15pm here.
Go into an Att store. I have been in several where the people are really nice and will help you work through this. If you don't find this to be true, go to a different store and try again. Unfortunately, you might have wasted your money getting the full retail version of the phone. Why not just return it and get one through Att or Best Buy? Mine cost me $175 with the contract extension and I'm happy as can be. As for your true unlimited data, this might be the end of that! Welcome to throttling (but check out the thread on how to bypass the data limit). Whatever you do, don't stop until you've found someone who helps you convert your plan to a grandfathered unlimited one.
rogerbacon50 said:
When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!
Click to expand...
Click to collapse
So you never had unlimited data for smart phones and your mad at att?! You been cheating the system for 4 years and your upset at att?! You have to have smartphone unlimited data to be grandfathered into smartphone unlimited data, it doesn't take rocket science.
Sent from my GT-N7105 using xda premium
rogerbacon50 said:
When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!
Click to expand...
Click to collapse
After your explanation, I see now why you were switched. Here's what's apparently happening. Your smartphone before the Note II apparently didn't require LTE or report that it needed it, hence why AT&T gullible-y never realized you were using a smartphone. It's also possible that your smartphone was also on the 3G network only, which is what most non-smartphones use. Although the Note II can run on 3G networks, it would still report to the carrier that it needs access to 4G to 4G LTE networks unless you had told it not to, which seems you didn't within the hour of using it. Of course, you wouldn't have known this since you just got the phone. It also would have told AT&T that your IMEI had changed the moment you put the sim card in, which would have revealed to AT&T that you did indeed have a Note II, hence this situation.
Either way, there's no way around this situation as far as I can see unless you ask them if there's a way you can be considered as grandfathered into regular unlimited data. If you're a long time AT&T user, cite that you've been a loyal customer, but tell them you'd hate to have to go to another carrier over this. You would also need to be under contract.
No offense, and I'm guilty in another form of this in a way, but due to your circumstances, it can be perceived that you tried to cheat the system, which is in no way AT&T's fault, but yours, and you're just upset that you got caught.
rogerbacon50 said:
After using my Note 2 for about an hour I got a text from AT&T saying they were switching my data plan because a LTE data plan was required. Previously I had an unlimited data plan. Sure enough, I checked my account online and now I have the 3 gb plan with $10 per 1gb over the limit. How can they do this? I don't want this? What are my options? I specifically bought the Note 2 paying full retail because I didn't want AT&T to know I switched phones. This sucks!!
Click to expand...
Click to collapse
If its unlim smartphone data it will be grandfathered if u bought the phone and it was manually swapped. If u have unlim smartphone data and put your sim in an lte device without telling att, the system will automatically add the 3gb plan. Its not made to add unlim even if you have it. If you upgrade at a store online or over the phone with unlim data you will keep it.
Sent from my LG-E970 using xda premium
rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?
Click to expand...
Click to collapse
You circumvented the system for 4 years, and now that has caught up with you..
Deal with it or go to a different carrier...very simple
What phone did you switch to the Note 2 from?
I'm with the guys above, looks like you were trying to beat the system and it caught up to you.
Sent using Galaxy Note 2 w/ CleanROM 4.0.5
Dumbo53 said:
Go into an Att store. I have been in several where the people are really nice and will help you work through this. If you don't find this to be true, go to a different store and try again. ... Whatever you do, don't stop until you've found someone who helps you convert your plan to a grandfathered unlimited one.
Click to expand...
Click to collapse
I will give it another shot of two MOnday and see how it goes.
onthezone said:
So you never had unlimited data for smart phones and your mad at att?! You been cheating the system for 4 years and your upset at att?! You have to have smartphone unlimited data to be grandfathered into smartphone unlimited data, it doesn't take rocket science.
Click to expand...
Click to collapse
Until two days ago I didn't know there were two seperate unlimited plans (one for smart phone and one for non-smart phones). The reason I didn't tell AT&T I switched to a smartphone 4 years ago is because I thought I would lose my unlimited data plan. It was not to save $15 a month. I could care less about that. It hindsight I should have told them and been on the unlimited smartphone plan but I was so concerned that they would cancel my unlimited data plan I din't do that.
BlackPhantomX said:
...
Either way, there's no way around this situation as far as I can see unless you ask them if there's a way you can be considered as grandfathered into regular unlimited data. If you're a long time AT&T user, cite that you've been a loyal customer, but tell them you'd hate to have to go to another carrier over this. You would also need to be under contract.
No offense, and I'm guilty in another form of this in a way, but due to your circumstances, it can be perceived that you tried to cheat the system, which is in no way AT&T's fault, but yours, and you're just upset that you got caught.
Click to expand...
Click to collapse
Well, I may have cheated the system for $15 a month it turns out but that was not my intention. My intention was only to keep unlimited data. Don't we all "cheat the system" here everytime we do something that the networks don't want us doing with our phones? Tethering, trying to get around throttling, even rooting can be considered cheating the system. I always thought that was part of the spirit of modding and customizing.
wase4711 said:
You circumvented the system for 4 years, and now that has caught up with you..
Deal with it or go to a different carrier...very simple
Click to expand...
Click to collapse
I like 'circumvented' better than cheated; it sounds less judgemental. Yeah, those may be my two options. If they are, I will choose option 2-- go to a different carrier. In that case, I'll be putting my 3-day old Note 2 up for sale I guess and buying one from T-Mobile.
Astom22 said:
What phone did you switch to the Note 2 from?
I'm with the guys above, looks like you were trying to beat the system and it caught up to you.
Click to expand...
Click to collapse
I was using a HTC Touch HD. It was a great phone for the time and I installed Dutty's custom rom found on these forums. However a lot has changed in 4 years. I don't like the progress (or lack of it) with Windows and all of my 'must have' programs are now available on Android so making the switch was an each choice (and long overdue).
rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?
Click to expand...
Click to collapse
A cheater and a Racist. So sick of people like you.
ruinkhan said:
A cheater and a Racist. So sick of people like you.
Click to expand...
Click to collapse
[Edit]
I'm sorry to anyone who misconstrued my remarks. I was upset with the customer service reprezsentative and her thick accent was not making matters any easier. Perhaps that is why I mentioned that she was probably in India. I certainly didn't mean to disparage all Indians and if anyone took it that way I am sorry.
A followup session with a rep today resulted in pretty much the same thing, except they're giving me $50 off my next bill. Really though, by that point I didn't even try that hard. I've decided I'll switch to T-Mobile because, even if I got to keep unlimited data with AT&T there would still be the throtttling issues to deal with each month. T-Mobile may not have the breakneck speed of AT&T (right now) but I don't need 50+ Mb/s.
rogerbacon50 said:
Well, I may have cheated the system for $15 a month it turns out but that was not my intention. My intention was only to keep unlimited data.
Click to expand...
Click to collapse
I don't know.. AT&T didn't discontinue unlimited or throttled data back then.. You shouldn't have had any issues keeping unlimited data when switching phones unless you wanted to save $15/month.

goodbye cruel world (i mean crappy sprint service) !!!

after much debate and 12 yrs of sprint cell service it is time to move on. i always knew sprint didnt have the best coverage but until i started playing ingress, i didnt really realize how bad it actually is. over the past few months, there have been many, many times when i have had full 3g data coverage but data is unusable. this is mainly true for the larger cities and towns around these parts. it is extremely sad that i have to use my girlfriends hotspot to use the data. i saddens me to say (not really) but i have switched to verizon and the service is 10000x better in this area. believe it or not, it is also cheaper with her on my account with a shared plan. i think i saved over $30 a month.
so, i say, good bye to my sprint family, i bid you farewell !!!
ohh and, anyone want to buy a virtually new note 2 with multiple cases and batteries?
We have suffered a great loss.
You da man t3.
But I agree.
Sprint is actually the worst phone service to ever be in business.
I wish I could switch.
I will probably pay the etf and get t mobile.
Tired of this company and their horrible data.
Sent from Slimmed Galaxy Note II.
12 years? Damn I didnt last 12 months on their horrible network, sure unlimited data is nice but not when ur getting dialup speeds. It was great having you around though for our phones development. Enjoy the new speeds over at verizon man
Sent from my SPH-L900 using xda premium
Well I dont know where you all are from but where I come from I get great service
Sent from my SPH-L900 using xda app-developers app
kcmo checking in here. great sprint 3g and lte, and wimax for the older phones. we are doing just fine over here. enjoy capped data. personally, on our 5 lines we used 23 gb last month, so i dont think i could go to any other network and not get hit with tons of overages.
austin420 said:
kcmo checking in here. great sprint 3g and lte, and wimax for the older phones. we are doing just fine over here. enjoy capped data. personally, on our 5 lines we used 23 gb last month, so i dont think i could go to any other network and not get hit with tons of overages.
Click to expand...
Click to collapse
I'll be lucky if I surpass 1gb of data with these horrible speeds.
I get a whole 0.44 mb download speed.
Sent from my SPH-L900 using xda premium
t3project said:
after much debate and 12 yrs of sprint cell service it is time to move on. i always knew sprint didnt have the best coverage but until i started playing ingress, i didnt really realize how bad it actually is. over the past few months, there have been many, many times when i have had full 3g data coverage but data is unusable. this is mainly true for the larger cities and towns around these parts. it is extremely sad that i have to use my girlfriends hotspot to use the data. i saddens me to say (not really) but i have switched to verizon and the service is 10000x better in this area. believe it or not, it is also cheaper with her on my account with a shared plan. i think i saved over $30 a month.
so, i say, good bye to my sprint family, i bid you farewell !!!
ohh and, anyone want to buy a virtually new note 2 with multiple cases and batteries?
Click to expand...
Click to collapse
Haha enjoy your capped data.
austin420 said:
kcmo checking in here. great sprint 3g and lte, and wimax for the older phones. we are doing just fine over here. enjoy capped data. personally, on our 5 lines we used 23 gb last month, so i dont think i could go to any other network and not get hit with tons of overages.
Click to expand...
Click to collapse
Tmobile dude faster 3g service than our lte. No caps like us. Around same price of not cheaper. Gsm goodieness. Better battery life because of Gsm. Wifi calling for free. Once your done paint for the phone your bill drops.
The only reason why we haven't switched it simply because they don't offer us a discount and that is why sprint is the cheaper option for us personally.
Sent from my SPH-L900 using xda app-developers app
RTHFURDOG said:
Well I dont know where you all are from but where I come from I get great service
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
i get great service where i live. it's only when i go somewhere else that i dont get any service. lol
austin420 said:
kcmo checking in here. great sprint 3g and lte, and wimax for the older phones. we are doing just fine over here. enjoy capped data. personally, on our 5 lines we used 23 gb last month, so i dont think i could go to any other network and not get hit with tons of overages.
Click to expand...
Click to collapse
of course, because you are playing in sprint's front yard. and after looking at my data usage of the past 2 yrs, i have never used over 2gb so im not too particularly worried about capped data. besides i stay on wifi 75% of the time anyway.
nooooooooooooooooooooooooooooooooooooooooooooooooooooooo
XxLostSoulxX said:
Tmobile dude faster 3g service than our lte. No caps like us. Around same price of not cheaper. Gsm goodieness. Better battery life because of Gsm. Wifi calling for free. Once your done paint for the phone your bill drops.
Click to expand...
Click to collapse
i will never ever ever ever switch to tmobile. they even have lte in kansas city where i live. i still wont go for it.
the unsubsidized phone kills it for me. i buy a phone every year. since i have 9 lines with sprint total, they break me off great deals on my main line upgrade. in the last 4 years i have had the touchpro 2, the epic 4g, the evo 3d, the epic 4g touch and the note 2. the note 2 was the only one i paid for, and i got it for 149 1 month after launch.
why would i want to go back to the dark ages of paying full price for my phone?
even if i did want to do the tmoblile payment option, it wouldnt save me any money. i juust checked the note 2 on tmo. they want 149 down plus 20 per month for 24 months.my bill wouldnt go donw at 24 months. i would be wanting a new phone. there for reupping the payment plan. theyve found a way to to keep you in a contract with out the actual contract and making you buy your own phone. good god damned they are some good hustlers
austin420 said:
i will never ever ever ever switch to tmobile. they even have lte in kansas city where i live. i still wont go for it.
the unsubsidized phone kills it for me. i buy a phone every year. since i have 9 lines with sprint total, they break me off great deals on my main line upgrade. in the last 4 years i have had the touchpro 2, the epic 4g, the evo 3d, the epic 4g touch and the note 2. the note 2 was the only one i paid for, and i got it for 149 1 month after launch.
why would i want to go back to the dark ages of paying full price for my phone?
even if i did want to do the tmoblile payment option, it wouldnt save me any money. i juust checked the note 2 on tmo. they want 149 down plus 20 per month for 24 months.my bill wouldnt go donw at 24 months. i would be wanting a new phone. there for reupping the payment plan. theyve found a way to to keep you in a contract with out the actual contract and making you buy your own phone. good god damned they are some good hustlers
Click to expand...
Click to collapse
I've been with sprint for awhile now I had to pay for samsung moment 179.99 and took them ages finally admitting it was a pos. Then gave me an upgrade had to pay for htc Evo shift. Traded for Epic 4g before 30 days. Paid 299.99 for Note 2. ****ty service all the way since from North Carolina to Texas. My buddy pays less than I do for 3 lines on Tmobile and had better service were ever we go.
Sent from my SPH-L900 using xda app-developers app
austin420 said:
i will never ever ever ever switch to tmobile. they even have lte in kansas city where i live. i still wont go for it.
the unsubsidized phone kills it for me. i buy a phone every year. since i have 9 lines with sprint total, they break me off great deals on my main line upgrade. in the last 4 years i have had the touchpro 2, the epic 4g, the evo 3d, the epic 4g touch and the note 2. the note 2 was the only one i paid for, and i got it for 149 1 month after launch.
why would i want to go back to the dark ages of paying full price for my phone?
even if i did want to do the tmoblile payment option, it wouldnt save me any money. i juust checked the note 2 on tmo. they want 149 down plus 20 per month for 24 months.my bill wouldnt go donw at 24 months. i would be wanting a new phone. there for reupping the payment plan. theyve found a way to to keep you in a contract with out the actual contract and making you buy your own phone. good god damned they are some good hustlers
Click to expand...
Click to collapse
http://money.cnn.com/2013/05/09/technology/mobile/phone-subsidy/index.html
You might want to read that. Even Dan Heese is against subsidized phones. It's only a matter of time..
Sent from my SPH-L900 using xda app-developers app
im 10 years in myself and on the edge of this ship..
t3project said:
after much debate and 12 yrs of sprint cell service it is time to move on. i always knew sprint didnt have the best coverage but until i started playing ingress, i didnt really realize how bad it actually is. over the past few months, there have been many, many times when i have had full 3g data coverage but data is unusable. this is mainly true for the larger cities and towns around these parts. it is extremely sad that i have to use my girlfriends hotspot to use the data. i saddens me to say (not really) but i have switched to verizon and the service is 10000x better in this area. believe it or not, it is also cheaper with her on my account with a shared plan. i think i saved over $30 a month.
so, i say, good bye to my sprint family, i bid you farewell !!!
ohh and, anyone want to buy a virtually new note 2 with multiple cases and batteries?
Click to expand...
Click to collapse
So I guess this means that Project ROM will no longer be supported by you? Still rocking 2.6 over here :good:
lucky i got the radio shack employee plan $33 a month including 4glte and all...
I live by detroit and every week I find a new place that had really bad 3g now have lte....I have used in this billing cycle aka 17 days 5.08 gigs of data.
Sent from my SPH-L900 using xda premium
You will be missed. Luckily I get good lte and in my bill cycle I pull in easily 25gb just on my phone and about 5-10gb on my three others.
Best of luck :beer::thumbup:
Sent from my SPH-L900 using xda premium
I switched from Sprint to Verizon about 2 years ago and 4 months ago Sprint GOT LTE in my area so I came back. Happy as ever now. Last month used 65 gbs of data. I average about 20-30 down and 6 up.
Sent from my SPH-L900 using xda premium
I've considered leaving a few times. But I get a 25% discount and have a 6 line family plan. Call quality is awesome, but data is so-so. We're getting more and more lte coverage though. So it is improving.
Sent from my SPH-L900 using xda premium
I'm not switching any time soon. My bill would be through the roof. Last month, I broke 100GB of data transfer. Since I swtich the GN2 from the Evo4G, I was usually in the 50-65GB; preGH2 it was around 30-35GB.
I don't know any internet at work, so I use the phone. I watch a lot of sports and movies. I have around 6 to 7 hours of dead time to fill.

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