[Q] AT&T switched my data plan right away - AT&T Samsung Galaxy Note II

After using my Note 2 for about an hour I got a text from AT&T saying they were switching my data plan because a LTE data plan was required. Previously I had an unlimited data plan. Sure enough, I checked my account online and now I have the 3 gb plan with $10 per 1gb over the limit. How can they do this? I don't want this? What are my options? I specifically bought the Note 2 paying full retail because I didn't want AT&T to know I switched phones. This sucks!!

I am pretty sure the recent fcc agreement with related fines for switching customers or forcing customers from their unlimited plans to limited plans was considered illegal. I would be *****ing up a storm and filing a complaint with the FCC, online. Wouldn't hurt to file an online complaint with the attorney general from your state either.

I had unlimited plan (non lte) which was grandfathered. After purchase of Note 2, noticed that I was put on a 3gb plan. I called AT&T and within 24 hours my unlimited plan was restored.

They switched me to the unlimited lte plan when I switched, att customer service was super helpful, almost too helpful. You might call them and see what they say.
Keep us posted.
Sent using Galaxy Note 2 w/ CleanROM 4.0.5

Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?

That doesn't quite add up. How can you be on a non-smartphone plan with a smartphone for 4 years? So what plan did they have you at? And with unlimited data?
Either way, when I switched from my iPhones to the Note II, they had no problem switching my grandfathered unlimited plan to unlimited LTE. What they did tell me is they'd have to register me with a regular LTE data plan during the phone's sale, then they put it back to grandfathered unlimited status at activation, LTE and all.
Did you get the phone online or at the store?

BlackPhantomX said:
That doesn't quite add up. How can you be on a non-smartphone plan with a smartphone for 4 years? So what plan did they have you at? And with unlimited data?
Either way, when I switched from my iPhones to the Note II, they had no problem switching my grandfathered unlimited plan to unlimited LTE. What they did tell me is they'd have to register me with a regular LTE data plan during the phone's sale, then they put it back to grandfathered unlimited status at activation, LTE and all.
Did you get the phone online or at the store?
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When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!

Outsourced? It's your own damn fault!
rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent)
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Never evereverever..never! call after normal business hours and or the weekend, you will get outsourced!...everever..never!!! My granddaughters Kindle Plus (1st Gen) fell victim to the known USB mini port failure,1 month out of warranty. My daughter called after normal business hours Monday..OUTSOURCED!!...ever.never. They told her it would cost her $150 to get it replaced , after a 1/2hr she gave up. She told me what happened, and I told here to call regular business hours. So she did the next day on Tuesday, not outsources, new Kindle Plus arrived this Friday no charge at all. They sent a return label to send the bad unit back within 30 day's. Don't know if you'll have this kind of luck, but from all of my vast past experience with this type of stuff you stand a much better chance calling 9-5 Monday thru Friday. These phone Reps in these far off lands can do the job, but they aren't given the authority to. So be firm but cordial, good luck, God speed, and eat hearty!
Steve,
P.S. ever.never.

SportsFans said:
Never evereverever..never! call after normal business hours and or the weekend, you will get outsourced!...everever..never!!! My granddaughters Kindle Plus (1st Gen) fell victim to the known USB mini port failure,1 month out of warranty. My daughter called after normal business hours Monday..OUTSOURCED!!...ever.never. They told her it would cost her $150 to get it replaced , after a 1/2hr she gave up. She told me what happened, and I told here to call regular business hours. So she did the next day on Tuesday, not outsources, new Kindle Plus arrived this Friday no charge at all. They sent a return label to send the bad unit back within 30 day's. Don't know if you'll have this kind of luck, but from all of my vast past experience with this type of stuff you stand a much better chance calling 9-5 Monday thru Friday. These phone Reps in these far off lands can do the job, but they aren't given the authority to. So be firm but cordial, good luck, God speed, and eat hearty!
Steve,
P.S. ever.never.
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I'm on my phone, so, may I ask where you live? So I can convert time.
Sent from somewhere too far away from my computer. Axis_Drummer calls me Wolfy. Jessica said I need to behave...

Wolf Pup said:
I'm on my phone, so, may I ask where you live? So I can convert time.
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Upstate New York US, Just south of Syracuse New York. Eastern time slot. 11:15pm here.

Go into an Att store. I have been in several where the people are really nice and will help you work through this. If you don't find this to be true, go to a different store and try again. Unfortunately, you might have wasted your money getting the full retail version of the phone. Why not just return it and get one through Att or Best Buy? Mine cost me $175 with the contract extension and I'm happy as can be. As for your true unlimited data, this might be the end of that! Welcome to throttling (but check out the thread on how to bypass the data limit). Whatever you do, don't stop until you've found someone who helps you convert your plan to a grandfathered unlimited one.

rogerbacon50 said:
When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!
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So you never had unlimited data for smart phones and your mad at att?! You been cheating the system for 4 years and your upset at att?! You have to have smartphone unlimited data to be grandfathered into smartphone unlimited data, it doesn't take rocket science.
Sent from my GT-N7105 using xda premium

rogerbacon50 said:
When I switched from my dumb phone to my smart phone 4 years ago I didn't tell them about it so I guess I was still on the unlimited data for no-smart phones. Well, how stupid they are to think I go through 20-30 GB of data a month without it being a smart phone (I did a lot of tethering during those years).
I bought my Note 2 online. I assumed they wouldn't know about the phone switch since they didn't know about my phone switch 4 years ago. I guess because the Note 2 uses a different frequency they became aware of it that way. Anyway, it shouldn't matter. I was on an unlimited plan before and I think it is not unreasnable to be on an unlimited plan after switching. God how I hate AT&T. I was playing cards with some friends earlier tonight and an AT&T ad came on the TV. I wanted to throw something at the TV so badly!
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Click to collapse
After your explanation, I see now why you were switched. Here's what's apparently happening. Your smartphone before the Note II apparently didn't require LTE or report that it needed it, hence why AT&T gullible-y never realized you were using a smartphone. It's also possible that your smartphone was also on the 3G network only, which is what most non-smartphones use. Although the Note II can run on 3G networks, it would still report to the carrier that it needs access to 4G to 4G LTE networks unless you had told it not to, which seems you didn't within the hour of using it. Of course, you wouldn't have known this since you just got the phone. It also would have told AT&T that your IMEI had changed the moment you put the sim card in, which would have revealed to AT&T that you did indeed have a Note II, hence this situation.
Either way, there's no way around this situation as far as I can see unless you ask them if there's a way you can be considered as grandfathered into regular unlimited data. If you're a long time AT&T user, cite that you've been a loyal customer, but tell them you'd hate to have to go to another carrier over this. You would also need to be under contract.
No offense, and I'm guilty in another form of this in a way, but due to your circumstances, it can be perceived that you tried to cheat the system, which is in no way AT&T's fault, but yours, and you're just upset that you got caught.

rogerbacon50 said:
After using my Note 2 for about an hour I got a text from AT&T saying they were switching my data plan because a LTE data plan was required. Previously I had an unlimited data plan. Sure enough, I checked my account online and now I have the 3 gb plan with $10 per 1gb over the limit. How can they do this? I don't want this? What are my options? I specifically bought the Note 2 paying full retail because I didn't want AT&T to know I switched phones. This sucks!!
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If its unlim smartphone data it will be grandfathered if u bought the phone and it was manually swapped. If u have unlim smartphone data and put your sim in an lte device without telling att, the system will automatically add the 3gb plan. Its not made to add unlim even if you have it. If you upgrade at a store online or over the phone with unlim data you will keep it.
Sent from my LG-E970 using xda premium

rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?
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Click to collapse
You circumvented the system for 4 years, and now that has caught up with you..
Deal with it or go to a different carrier...very simple

What phone did you switch to the Note 2 from?
I'm with the guys above, looks like you were trying to beat the system and it caught up to you.
Sent using Galaxy Note 2 w/ CleanROM 4.0.5

Dumbo53 said:
Go into an Att store. I have been in several where the people are really nice and will help you work through this. If you don't find this to be true, go to a different store and try again. ... Whatever you do, don't stop until you've found someone who helps you convert your plan to a grandfathered unlimited one.
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Click to collapse
I will give it another shot of two MOnday and see how it goes.
onthezone said:
So you never had unlimited data for smart phones and your mad at att?! You been cheating the system for 4 years and your upset at att?! You have to have smartphone unlimited data to be grandfathered into smartphone unlimited data, it doesn't take rocket science.
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Until two days ago I didn't know there were two seperate unlimited plans (one for smart phone and one for non-smart phones). The reason I didn't tell AT&T I switched to a smartphone 4 years ago is because I thought I would lose my unlimited data plan. It was not to save $15 a month. I could care less about that. It hindsight I should have told them and been on the unlimited smartphone plan but I was so concerned that they would cancel my unlimited data plan I din't do that.
BlackPhantomX said:
...
Either way, there's no way around this situation as far as I can see unless you ask them if there's a way you can be considered as grandfathered into regular unlimited data. If you're a long time AT&T user, cite that you've been a loyal customer, but tell them you'd hate to have to go to another carrier over this. You would also need to be under contract.
No offense, and I'm guilty in another form of this in a way, but due to your circumstances, it can be perceived that you tried to cheat the system, which is in no way AT&T's fault, but yours, and you're just upset that you got caught.
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Well, I may have cheated the system for $15 a month it turns out but that was not my intention. My intention was only to keep unlimited data. Don't we all "cheat the system" here everytime we do something that the networks don't want us doing with our phones? Tethering, trying to get around throttling, even rooting can be considered cheating the system. I always thought that was part of the spirit of modding and customizing.
wase4711 said:
You circumvented the system for 4 years, and now that has caught up with you..
Deal with it or go to a different carrier...very simple
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I like 'circumvented' better than cheated; it sounds less judgemental. Yeah, those may be my two options. If they are, I will choose option 2-- go to a different carrier. In that case, I'll be putting my 3-day old Note 2 up for sale I guess and buying one from T-Mobile.
Astom22 said:
What phone did you switch to the Note 2 from?
I'm with the guys above, looks like you were trying to beat the system and it caught up to you.
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I was using a HTC Touch HD. It was a great phone for the time and I installed Dutty's custom rom found on these forums. However a lot has changed in 4 years. I don't like the progress (or lack of it) with Windows and all of my 'must have' programs are now available on Android so making the switch was an each choice (and long overdue).

rogerbacon50 said:
Just spent an hour on the phone with two dumb twits (in India from their accent) of AT&T's customer service department. They said I had an unlimited non-smartphone plan and that they could not upgrade me to an unlimited LTE plan. I mentioned the FCC ruling ( http://bgr.com/2012/11/07/att-fcc-fine-data-plans/ ) but I don't know if people in India even know what the FCC is. Those people on the phone don't give last names or employee numbers so they feel they are unacountable.
I've been using a smart phone for the past 4 years but apparently I was still on the non-smart phone plan. They said because of that they can not switch me over to the unlimited LTE plan. So, what should I do now? I will not stay wit ha limited plan. I'll switch to T-Mobile first. However my AT&T Note 2 will not work with T-Mobile's system I think. Also, I'd rather not switch as its a pain in the ass. I really hope I can get this resolved. Do you think I'd have beeter luck in person at a store?
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Click to collapse
A cheater and a Racist. So sick of people like you.

ruinkhan said:
A cheater and a Racist. So sick of people like you.
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[Edit]
I'm sorry to anyone who misconstrued my remarks. I was upset with the customer service reprezsentative and her thick accent was not making matters any easier. Perhaps that is why I mentioned that she was probably in India. I certainly didn't mean to disparage all Indians and if anyone took it that way I am sorry.
A followup session with a rep today resulted in pretty much the same thing, except they're giving me $50 off my next bill. Really though, by that point I didn't even try that hard. I've decided I'll switch to T-Mobile because, even if I got to keep unlimited data with AT&T there would still be the throtttling issues to deal with each month. T-Mobile may not have the breakneck speed of AT&T (right now) but I don't need 50+ Mb/s.

rogerbacon50 said:
Well, I may have cheated the system for $15 a month it turns out but that was not my intention. My intention was only to keep unlimited data.
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I don't know.. AT&T didn't discontinue unlimited or throttled data back then.. You shouldn't have had any issues keeping unlimited data when switching phones unless you wanted to save $15/month.

Related

No more unlimited data for AT&T!!

Okay, for those of you who haven't fired up your favorite tech-news site yet, AT&T announced that they are doing away with their $30/month unlimited data plan. Instead, we are going to have to pay $25/month for 2GB..... What the %^[email protected]?????? On average, do we consume more than 2GB/month of data on our Rhodiums? Between the browsing, streaming, and navigation programs I use, I'm not sure what my total data uses are. Please, someone calm me down and tell me that I'm going to be okay. ...yeah, but seriously, dang.........this sucks.......
*****UPDATE******
I called AT&T customer support and found out that they are not forcing existing customers off unlimited. You have until June, 7th to get the unlimited plan, after that it is gone forever! Like I said, if you have it now, you're still good.
I saw that this morning too, it's the final straw. When they go to change it I will tell them I've a Customer since 1995 (SWB Wireless) , and I will be changing carriers. I've been unhappy since the merger everything has gone down hill. Also I will inform them since they are violating the contract I signed up for, they shouldn't be charging a breach of contract fee, but even at that, if they do I will gladly pay the $250 and tell them to shove it up their USB port !
AT&T Plan
I read the release. This is only for new customers and current customer will not be forced to move to their new plans. I tried an iPhone earlier this year. If this new plan had been in place, AT&T wouldn't have even been a consideration for me.
Are you kidding me? Not only they are charging me twice now as I used to pay for the same internet because I have a "smart" phone but now they want to kill us with this ?
Time to look for a new carrier....
I have Unlimted Text & Internet for dumbphone on my Fuze (and now my Tmobile TP2) for 30/month (with 5GB cap). My tilt 2 is in the mail. Hopefully when I switch to my tilt 2 they wont add a data plan to my account...
As stated above this change ONLY applies to NEW contracts....if your currently on the unlimited data plan then this will NOT affect you I only hope they're going to use this time that they're trying to buy to improve their data speed and coverage.
My personal opnion is the problems they're having is from all the iphone and ipad sheeple choking down the network with the gazillions of stupid useless apps they're downloading with no clue as to what they do other than "billybob down the street said this is a good ap to have" meanwhile it's got their phone runing as a proxy server for billybob to exploit.
shaolin95 said:
Are you kidding me? Not only they are charging me twice now as I used to pay for the same internet because I have a "smart" phone but now they want to kill us with this ?
Time to look for a new carrier....
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I know, did the same when I switch from my tilt to the tilt2. Made me upgrade from old $15 unlimited data plan because "All new phone have to go to this." And now this? WT*?! I definitely will pay the money and go t-mobile and get the hd2 anyway else or verizon or sumthg.
I like how they keep screwing the customer and saying it's for the customer's benefit. AT&T is the new Verizon. Looks like it's time to start considering Sprint and T-Mobile now. AT&T is clearly down a path to screw customers while not improving service. They will continue to keep pulling these stunts until it's made very public and they are forced to get defensive about what they are doing.
f'ing bastards.
McHale said:
I like how they keep screwing the customer and saying it's for the customer's benefit. AT&T is the new Verizon. Looks like it's time to start considering Sprint and T-Mobile now. AT&T is clearly down a path to screw customers while not improving service. They will continue to keep pulling these stunts until it's made very public and they are forced to get defensive about what they are doing.
f'ing bastards.
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Click to collapse
So I just read that if you still have the plan you are cool at least until you need to upgrade again, is that right?
I've been with them about 10 yrs now, and it seems that way. Alot less and charge you more while only worry bout Apple.
The rep that I spoke with on the phone said that they were doing this to satisfy the customers that did not want to pay the $30/month requirement for smartphones. They will have two rates $25/month for 2GB and $15/month for 220MB. This way, one could get a new phone and just pay the $15/month to have a nice, new smartphone. That's my theory anyway.
shaolin95 said:
So I just read that if you still have the plan you are cool at least until you need to upgrade again, is that right?
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If you read all of the info, and read AT&T's announcment it says that even at RENEWAL AND UPGRADE old users will be able to keep the unlimited. Also if you look at your account online, it will give you a chart for all of your internet usage since November 2009. You can see how much you use. Many will decide that unlimited is a waste and will "downgrade" to the 2 GB plan and save $5. Heck my wife loves the smart phone, but rarely uses any of the data features except a few emails... now she can get the $15 plan and save quite a bit each month.
Look at your usage, I would bet that you use much, much less than you think you do.
They also have a usage estimator. It is extremely difficult to hit 2 GB unless you a) stream (lots) of music or b) stream video. Normal net surfing and the occasional app download and tons of email fit very comfortably under the cap.
For me, I will be keeping my unlimited plan, but the wifes phone is definitely getting downgraded to the cheaper plan. Thank you AT&T.
boufa said:
If you read all of the info, and read AT&T's announcment it says that even at RENEWAL AND UPGRADE old users will be able to keep the unlimited. Also if you look at your account online, it will give you a chart for all of your internet usage since November 2009. You can see how much you use. Many will decide that unlimited is a waste and will "downgrade" to the 2 GB plan and save $5. Heck my wife loves the smart phone, but rarely uses any of the data features except a few emails... now she can get the $15 plan and save quite a bit each month.
Look at your usage, I would bet that you use much, much less than you think you do.
They also have a usage estimator. It is extremely difficult to hit 2 GB unless you a) stream (lots) of music or b) stream video. Normal net surfing and the occasional app download and tons of email fit very comfortably under the cap.
For me, I will be keeping my unlimited plan, but the wifes phone is definitely getting downgraded to the cheaper plan. Thank you AT&T.
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Click to collapse
I stream video A LOT....going to work and coming back home I am normally watching some youtube old comedies like Unhappily ever after , etc so I may not be going with their lower rate plan.
dressanderc said:
The rep that I spoke with on the phone said that they were doing this to satisfy the customers that did not want to pay the $30/month requirement for smartphones. They will have two rates $25/month for 2GB and $15/month for 220MB. This way, one could get a new phone and just pay the $15/month to have a nice, new smartphone. That's my theory anyway.
Click to expand...
Click to collapse
which is a bull**** answer because if that were the case, they'd keep the unlimited option and add these to their portfolio.
It has been confirmed that you can keep your unlimited plan but that's until you upgrade your phone or your minute plan. This has always been the case.
F'n greedy ignorant bastards.
-Mc
boufa said:
If you read all of the info, and read AT&T's announcment it says that even at RENEWAL AND UPGRADE old users will be able to keep the unlimited.
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Click to collapse
I just renewed my family's 2-year contracts with unlimited data on 3 devices.
From the quote above, after my two year contacts expire, I can do an equipment upgrade and still keep my unlimited data plans. Is that correct?
By the time my 2-year contracts expires, I'm sure there will be alot of changes and other options to consider. Other carriers may be offering iPhones by then (for my wife and son), and I really don't like the direction that Windows Moble is going right now.
For me, a different carrier and a different device may be in order at the end of my current contract.
boufa said:
For me, I will be keeping my unlimited plan, but the wifes phone is definitely getting downgraded to the cheaper plan. Thank you AT&T.
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Click to collapse
I thought about this a well. I checked my family's data usage.
My son uses a over a gigabyte of data a month on his iPhone.
I come in at just under a gigabyte on my Tilt2, but only because I'm more diligent about using WiFi or other data connections instead of 3G whenever possible.
My wife, on the other hand, averages about 150 to 200Kilobytes per month on her iPhone... which is the threshold for the new basic data plan.
So, will I be switch her to the cheaper plan? Probably not, considering that she has only had her iPhone for a couple of months. Chances are her data usage will only grow as she discovers better and more efficient ways to use her phone.
dressanderc said:
The rep that I spoke with on the phone said that they were doing this to satisfy the customers that did not want to pay the $30/month requirement for smartphones. They will have two rates $25/month for 2GB and $15/month for 220MB. This way, one could get a new phone and just pay the $15/month to have a nice, new smartphone. That's my theory anyway.
Click to expand...
Click to collapse
No, they are doing it because they don't have enough network capacity for all the smartphones they have sold. They are trying to keep people from using the bandwidth by making it expensive.
AT&T has been in a lot of hot water because their service has suffered due to their being the only network that offers the IPhone. From what I read, San Francisco and New York are having major problems with bandwidth.
Verizon started charging 9.95 a month for each smart phone. for a limited amount of data. They only have 4 phones that don't get charged that. We switched from Verizon because it would have cost me an extra 30 a month for my 3 kids who dont even go on the internet to have a decent phone to text. Maybe they are all going this route
if they're trying to save bandwidth, then maybe forcing data plans on people wasn't such a smart idea.
Those idiots can't have it both ways as hard as they lie... I mean TRY.
F'n AT&T morons.
McHale said:
I like how they keep screwing the customer and saying it's for the customer's benefit. AT&T is the new Verizon. Looks like it's time to start considering Sprint and T-Mobile now. AT&T is clearly down a path to screw customers while not improving service. They will continue to keep pulling these stunts until it's made very public and they are forced to get defensive about what they are doing.
f'ing bastards.
Click to expand...
Click to collapse
McHale said:
which is a bull**** answer because if that were the case, they'd keep the unlimited option and add these to their portfolio.
It has been confirmed that you can keep your unlimited plan but that's until you upgrade your phone or your minute plan. This has always been the case.
F'n greedy ignorant bastards.
-Mc
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Click to collapse
McHale said:
if they're trying to save bandwidth, then maybe forcing data plans on people wasn't such a smart idea.
hose idiots can't have it both ways as hard as they lie... I mean TRY.
F'n AT&T morons.
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Click to collapse
I don't believe that McHale likes AT&T that much
Does this mean I can get out of my 2yr contract w/o any ETF?!
I feel like I could argue with AT&T to get out of it w/o any fees...

[Q] AT&T grandfathered unlimited data/2gb data

I just wanted to ask others opinion on how they feel about AT&T taking away the unlimited data plan with the smart phone packages unless you got grandfathered in from having the unlimited data before all this took place.
Well for many many months i have wondered why i didnt get grandfathered in because i had the unlimited before with WM6.5, well they failed to mention it to me and i thought i still had it, but come to find out i got put on the 2gb plan and havent went over the limit for a long time. The past couple months i have went over and got txt saying i reached 75% of my data then 100% and was being charged 10$ for extra gb. I called them to consult them with the problem and they tell me i should have been grandfathered in with my old data plan being unlimited but that they were sorry that i had went past the 3month period to be able to ask for it, and that i had to stay on the rated data plan. So with that said i called them back couple days later and told them i wanted to switch to a old phone i had " LG-VU" and wanted the unlimited data plan, then i gave them my IMEI number and switched devices but never even took out the sim from my samsung focus. They say that it would not work without the smart phone data plan but it still performs as it was before and i have unlimited data plan. I have called the *3282# to see, and it says unlimited data and that the other 2gb plan is deactivated.
My question is if anyone else has experienced this kinda situation before as i have and what they did about it. Will AT&T be able to see that i am still using the focus and not the Vu?
When i had the WM6.5 i never told them what device i was using, i just put sim card in and edited the APN and never had to have smart phone data.
Many opinions Appreciated!!
i had same problem. i was told after having an htc fuze with unlimited data that i could not be grandfathered in with my new smart phone even after explaining that the fuze was also a smart phone. its now been a year though. i may try your method of getting the unlimited data back.
I was determined to figure a way around it, especially after the Hot Spot hack, using that for my xbox 360 live. But it seams to be do the trick so far, its been a couple days now and i havent gotten any alert as i did before, but thats not saying i wont get one saying im being charged. So lets hope this is a work around with a dumb phone!!
All I did was upgrade my phone in a store then call ATT after my first bill stating that I was told I would keep my unlimited plan and if they dont want to give it back I can just return the phone and go with another provider... lets just say I have unlimited data again.
They will try to say you went past the the 14 day return but just tell them that you were sold the phone on false pretenses and that it was a mistake on their end. They will fold once you get past the first teir rep.
I have done this upgrading from a iPhone 2G to 3GS and then from 3GS to WP7. I also managed to get it when I added a second line for my GF with the old 3GS haha... Play stupid and just go with the old, "I was told I would get this.... are you telling me I was lied to by one of your ATT sales people?" they trip over themselves then give you what you want.
HoorayBeer said:
i had same problem. i was told after having an htc fuze with unlimited data that i could not be grandfathered in with my new smart phone even after explaining that the fuze was also a smart phone. its now been a year though. i may try your method of getting the unlimited data back.
Click to expand...
Click to collapse
I didn't have any problem at all. But then, when I heard about the change, I went straight to an AT&T store to make sure I had a guarantee that I would be grandfathered in no matter what. When I upgraded from my Fuze to a Focus, I had no trouble, and I'm still unlimited a year later.
you can get it back and here's how
as soon as I get my titan and get back with at&t
i'm talking to this guy or you can use your own iphone 2g if you have one lying around
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=220875871251
Seems like a good deal! We'll see if AT&T honors that promise of grandfathering T-Mo people!
noelitaux said:
as soon as I get my titan and get back with at&t
i'm talking to this guy or you can use your own iphone 2g if you have one lying around
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=220875871251
Click to expand...
Click to collapse
I get the same txt that he is getting
noelitaux said:
i'm talking to this guy or you can use your own iphone 2g if you have one lying around
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=220875871251
Click to expand...
Click to collapse
As for me, it looks like some kind of criminal transaction. Somehow this guy got access to AT&T billing/accounting system and makes non-authorized changes in database. I prefer to stay with my 2 Gb only data plan but w/o possible problems...
I think that guy is doing the same thing as i did, but he is charging ppl to call and do it for you. All i did was change the IMEI by supplying them with it and acctivating unlimted data for that dumb device, But keep my sim card in my Focus. As you can see in my screen capture on phone that i just took a few min before i posted showing that the 2gb plan was cancelled and unlimited was activated.
Lets just hope this is a work around sollution for this, as it is working as of now!!
I only pay $40 a month unlimited everything through simple mobile... I don't know how much you guys are paying but can't beat that deal... And its $40 flat...not $40 plus this and that fee.
Sent from my HD7 T9292 using XDA Windows Phone 7 App
lucasryan said:
I think that guy is doing the same thing as i did, but he is charging ppl to call and do it for you.
Click to expand...
Click to collapse
I don't think so - too much pain in the a$$ for $25 Definitely he found the way to change AT&T database...
lucasryan said:
As you can see in my screen capture on phone that i just took a few min before i posted showing that the 2gb plan was cancelled and unlimited was activated.
Click to expand...
Click to collapse
How about your bill? How much AT&T charges for unlim? $30/m as it was before?
Hmm you maybe right on that, i wouldnt do all those phones for that much.
My current unlimited data is costing me 15 a month now.
i wonder if this would work on their gophone as well?
register a dumbphone for the $50 unlimited and then put the sim in a smartphone?
does the network read IMEI when the device tries to connect?
for me, when i got my gophone sim card, i didn't have my focus with me, so the att rep entered all 0's or 1's for imei, does it read the phone and change them? or is there a way to see what phone they think i'm using?
sorry if it's a bit off topic, but it's very interesting to me
Still Unlimited
I went from an ATT FUZE with a PDA Unlimited Plan to an ATT Samsung Focus and the rep merely moved my SIM in the FUZE to the Focus last December and I still have the Unlimited Plan.
Hmm, I think I'll switch to the unlimited and not add data and see what happens, worst case I spend an extra $25 next month
Sent from my SGH-i917 using Board Express
I just switched to att $10 unlimited last night using my SIM in my HD2 and telling them my IMIE number (which att's system didnt recognize) I told them I was using a t-mo dumbphone becuase my focus broke (lie) and they switched me over no problem. I'm going to use my HD2 for a little bit then go back to my focus and see what happens
On a side note you can get a gophone from walmart for like $10 its a samsung a107 then toss your sim in that call them up with the IMIE num and they will move you over to a dumbphone plan as well.
adiliyo said:
i wonder if this would work on their gophone as well?
register a dumbphone for the $50 unlimited and then put the sim in a smartphone?
does the network read IMEI when the device tries to connect?
for me, when i got my gophone sim card, i didn't have my focus with me, so the att rep entered all 0's or 1's for imei, does it read the phone and change them? or is there a way to see what phone they think i'm using?
sorry if it's a bit off topic, but it's very interesting to me
Click to expand...
Click to collapse
Yes the system reads the IMEI when connecting, but i think it will also work for gophones also. I dont know what the rates are for those plans but i dont think it will catch it unless the done a manual audit on it, witch they have no reason to do so.
voluptuary said:
I just switched to att $10 unlimited last night using my SIM in my HD2 and telling them my IMIE number (which att's system didnt recognize) I told them I was using a t-mo dumbphone becuase my focus broke (lie) and they switched me over no problem. I'm going to use my HD2 for a little bit then go back to my focus and see what happens
On a side note you can get a gophone from walmart for like $10 its a samsung a107 then toss your sim in that call them up with the IMIE num and they will move you over to a dumbphone plan as well.
Click to expand...
Click to collapse
All i did was just call in and tell them i was switching phones to my old LG-Vu and went to unlimited plan, i never even took out my sim from my focus, then they did test call to make sure all was working, i answered call from focus as again i never took my sim out lol and they didnt notice it so it ALL GOOD
How about your bill? How much AT&T charges for unlim? $30/m as it was before?[/QUOTE]
Its 15 for the unlimited data, but i have the Media Max Unlimited plan for $35. The $15 plan mentioned is for the Media Net unlimited. That gives you unlimited data access only, but i need sms unlimited also cause there are alot of my friends that can only txt.

Verizon cutting off Unlimited Data plans.

I know this doesn't directly relate to the Galaxy Nexus, but personally this is the only reason I have my Nexus on Verizon. So if you are in the same boat as me give this a read:
http://cnet.co/Jel0xa
Had to happen eventually.
This. Is why I told my friends to switch to the double data promo a couple months ago. I am Jack's total lack of surprise.
I would just like to take this moment to say this to all the people who said I was wrong about this ever happening:
IN YO' FACE!
Well I guess we need to wait for the exact info but there is some speculation that even someone on your family account changing phones could cause anyone on the same account to lose unlimited. My wife just recently downgraded from Android to iPhone (has had 2 HTC phones which both would not shut off the screen when she had it next to her face and she doesn't like the screen size of the LTE phones) who I guess now has a 3G unlimited plan down from a 4G plan she had when she was using my old Thunderbolt. While she doesn't use that much data and being forced into a tiered plan when she upgrades in 2 years won't be a big deal but I want to keep my unlimited even if it means buying phones off contract. The only thing that might make it ok is the $60 I pay now between both phones for data can be used for like a 10 or 20 gig bucket.
I will be pissed if they don't offer us AT LEAST the double data promo.
Character Zero said:
Well I guess we need to wait for the exact info but there is some speculation that even someone on your family account changing phones could cause anyone on the same account to lose unlimited. My wife just recently downgraded from Android to iPhone (has had 2 HTC phones which both would not shut off the screen when she had it next to her face and she doesn't like the screen size of the LTE phones) who I guess now has a 3G unlimited plan down from a 4G plan she had when she was using my old Thunderbolt. While she doesn't use that much data and being forced into a tiered plan when she upgrades in 2 years won't be a big deal but I want to keep my unlimited even if it means buying phones off contract. The only thing that might make it ok is the $60 I pay now between both phones for data can be used for like a 10 or 20 gig bucket.
Click to expand...
Click to collapse
I think thats exactly the opposite of how its going to work, if you have a contract with them, you can make them honor it. If you do not have a contract with them, your screwed. Right now I am paying $50 for 10GB, if the "data share" thing comes through, I imagine they would charge you $10/each additional phone on your plan, you would be looking at around $60/10GB IF they are still offering the double data! That's a BIG if, you better call them right now. Normally $50 gets you 5GB.
It is what it is, these wireless companies are all the same. Personally I'm tired of the misinformation, online petitions and broken promises. When my contract is up and they try to move me or my 3G wife to another plan I'll let my wallet do the talking and go to the company that offers the best overall value.
Sent from my Galaxy Nexus using Tapatalk 2
lrs421 said:
It is what it is, these wireless companies are all the same. Personally I'm tired of the misinformation, online petitions and broken promises. When my contract is up and they try to move me or my 3G wife to another plan I'll let my wallet do the talking and go to the company that offers the best overall value.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
The problem for me is VZW is the only carrier to actually have reception in my area, and everybody knows it, so they can charge whatever they want. I have a choice of paying VZW a super premium and always being able to use the device I am paying for, or paying a competitor and not having service.
adrynalyne said:
I would just like to take this moment to say this to all the people who said I was wrong about this ever happening:
IN YO' FACE!
Click to expand...
Click to collapse
People were in denial if they thought they'd never have to get rid of unlimited on VZW.
martonikaj said:
People were in denial if they thought they'd never have to get rid of unlimited on VZW.
Click to expand...
Click to collapse
Denial isn't just a river in Egypt.
martonikaj said:
People were in denial if they thought they'd never have to get rid of unlimited on VZW.
Click to expand...
Click to collapse
I'm just shocked they won't let us use it through the rest of our contract. Giving people only a few months using it and making them switch mid contract is beyond awful.
Looking for advice
So now I need some advice. According to these reports, specifically on techcrunch, "Shammo makes it sound like only customers who upgrade after the change takes place will have to pick a new data plan (for better or worse), and with any luck they’ll leave the lucky souls who have already locked their old data plans alone for now."
I bought a Gnex on verizon a few weeks after it came out. I'm currently on a family plan and I'm the only one who has a smartphone on the plan (3 total phones, mine's one of the "added" lines). Currently I'm on a "month to month" I guess is what it's called. My particular line's contract expired at the beginning of this month and I am currently just paying my same charges with unlimited data, but not bound into the 2 year agreement as far as I'm aware.
What I want to know is how to handle it from here on out, if there's a way to even handle it well. I would like to renew my contract and be able to keep my grandfathered unlimited data through this garbage, which means I need to act immediately before they put this crap into effect, assuming it won't go retro active. So with that being said, can I just simply call and get my contract renewed for 2 years and that be that? Is there even a way to do that? I just don't want to blow whatever extra time I have on my grandfathered unlimited data.
I realize that all the information isn't there, but how would you guys handle this if you were in my position? I don't want to screw myself, I use 8-12 gb of data a month so this is sort of important.
TeeRom said:
I'm just shocked they won't let us use it through the rest of our contract. Giving people only a few months using it and making them switch mid contract is beyond awful.
Click to expand...
Click to collapse
Welcome to corporate greed in America. Where carriers love to rip you off and lock you down for two years.
Of course this was bound to happen.
chlehqls said:
Welcome to corporate greed in America. Where carriers love to rip you off and lock you down for two years.
Click to expand...
Click to collapse
Maybe we should move to Canada, where the greed is much less.
Oh wait, they have 3 year contracts
lblacklol said:
So now I need some advice. According to these reports, specifically on techcrunch, "Shammo makes it sound like only customers who upgrade after the change takes place will have to pick a new data plan (for better or worse), and with any luck they’ll leave the lucky souls who have already locked their old data plans alone for now."
I bought a Gnex on verizon a few weeks after it came out. I'm currently on a family plan and I'm the only one who has a smartphone on the plan (3 total phones, mine's one of the "added" lines). Currently I'm on a "month to month" I guess is what it's called. My particular line's contract expired at the beginning of this month and I am currently just paying my same charges with unlimited data, but not bound into the 2 year agreement as far as I'm aware.
What I want to know is how to handle it from here on out, if there's a way to even handle it well. I would like to renew my contract and be able to keep my grandfathered unlimited data through this garbage, which means I need to act immediately before they put this crap into effect, assuming it won't go retro active. So with that being said, can I just simply call and get my contract renewed for 2 years and that be that? Is there even a way to do that? I just don't want to blow whatever extra time I have on my grandfathered unlimited data.
I realize that all the information isn't there, but how would you guys handle this if you were in my position? I don't want to screw myself, I use 8-12 gb of data a month so this is sort of important.
Click to expand...
Click to collapse
Reading through all these sites and Shamu or shammon quotes sounds like people with 3g upgrading to 4g phones will be forced into the shared data plans. But hell either way were all screwed.
Sent from my Galaxy Nexus using Tapatalk 2
Boycott data plans is the only solution to change.
...of the people, by the people, for the people...
@rbiter said:
Boycott data plans is the only solution to change.
...of the people, by the people, for the people...
Click to expand...
Click to collapse
Jitterbug, HERE I COME!
switching to tmobile $30/mo prepaid plan and using voip? perhaps.
we'll see how all this stuff turns out. if you didnt see this was coming, you were blind.
---------- Post added at 02:18 PM ---------- Previous post was at 02:18 PM ----------
adrynalyne said:
Jitterbug, HERE I COME!
Click to expand...
Click to collapse
i always knew you were special and needed help with the buttons on your phone!
chlehqls said:
Welcome to corporate greed in America. Where carriers love to rip you off and lock you down for two years.
Click to expand...
Click to collapse
Don't give them your money then?

[Q] Possible "Unlimited" Data Coming to Verizon?

Hey guys,
First off I'd like to just recognize the XDA forums and its members for all of your help over the past few years as I've been rooting, unlocking, and troubleshooting my android devices. I started with the T-Mobile Dash (HTC Excalibur), T-Mobile MyTouch 3G, Sprint HTC Hero, Sprint Galaxy Tab (Original 7-inch), and now happily using my unlocked and rooted Verizon Galaxy Nexus running AOKP M5.
Anyway, i recently was on the phone with Verizon to bump up my data plan to the 10GB / month deal for $50. We ended up bullshitting a bit about how old unlimited plans are going away with upgrades, and how people want true, unthrottled, unlimited data. Now I don't know how much truth there is in this, or if she was maybe just trying to get my hopes up, but she mentioned that in the near future verizon is going to launch a truly unlimited family data plan.
Has anyone else heard of this? Now this was only a tier 1 customer service representative, and I know I've heard a lot of people mention how the tier one people are not given any information about upcoming promotions like this. But it makes me think that maybe if there is any truth to this, other customer service members must know of it too, and possibly have told other curstomers.
So i was wondering if anyone other than me has heard anything? And if Verizon was to release an "Unlimited" data plan (family or per device), do you think it would end up being throttled?
If they were going to release an unlimited plan why would they bother removing the current ones?
I think its full of crap... Verizon is trying to get ppl to leave the Unlimited plans just like AT&T... recently Verizon said announced that ppl on unlimited were going to be forced out of it. But with so many petitions going around Verizon decided "fine u can keep your unlimited data plans but when it comes to upgrades, you'd be forced to pay the phone at retail price" ..... I personally never get upgrades from carriers... I'm on AT&T and I haven't upgraded my line in about 4 years. Bought the Nexus One .. went for the Nexus S ... and Now The Galaxy Nexus... but if what the lady says is true then my guess is that Verizon doesn't have enough ppl on the 4G network soooo perhaps this Works to there advantage. And of course there will always be a Throttle. =P
- Google
joshnichols189 said:
If they were going to release an unlimited plan why would they bother removing the current ones?
Click to expand...
Click to collapse
Because it's a grandfathered plan that CDMA customers got for a relatively inexpensive monthly fee. And I don't believe they are doing away with the plan for CDMA-only customers, as that "problem" should automaticaly take care of itself in just a few generations of phones. I've always thought that it was just a matter of time before they stoped offering their loyal long-time customers unlimited LTE service for the same low monthly rate they've always paid. Othewise tens of thousands of people would be using it for their home internet service as the LTE network grows. I'm sure many folks already are.
I'm only speculating, but the "Unlimitied Family Data" concept does sound feasible. But I'll bet it will cost more than twice what the grandfathered customers are now paying for it. Perhaps significantly more.
joshnichols189 said:
If they were going to release an unlimited plan why would they bother removing the current ones?
Click to expand...
Click to collapse
Well, i know that currently i believe there are only per device unlimited plans. What I've heard is that those plans will be switched to a tiered data plan if you are still on 3G and upgrade to a 4G LTE device.
What the Verizon lady was saying is that they will bring back unlimited as a Family Plan add-on, so that you can pay, say $100 (total guess), and get truely unlimited data on every device on your plan.
For me, this would be great, because everyone on my plan uses at the very least 4GB of data a month. This adds up to be about $150 in data plans across all the devices. If we could consolidate our data plans to one family plan wide "plan" then we could save alot of money, and use as much data!
iGoogleNexus said:
I think its full of crap... Verizon is trying to get ppl to leave the Unlimited plans just like AT&T... recently Verizon said announced that ppl on unlimited were going to be forced out of it. But with so many petitions going around Verizon decided "fine u can keep your unlimited data plans but when it comes to upgrades, you'd be forced to pay the phone at retail price" ..... I personally never get upgrades from carriers... I'm on AT&T and I haven't upgraded my line in about 4 years. Bought the Nexus One .. went for the Nexus S ... and Now The Galaxy Nexus... but if what the lady says is true then my guess is that Verizon doesn't have enough ppl on the 4G network soooo perhaps this Works to there advantage. And of course there will always be a Throttle. =P
- Google
Click to expand...
Click to collapse
I know it probably wont happen due to the proprietary 4G LTE technology, but it would be great to see Google offer unlocked 4G LTE nexus devices directly (on the play market). I would LOVE to pay google directly for their device at a slightly higher price, and not have to worry about voiding warranty or contract by modding my phone. Plus id love to get the actual google back cover for my GNEX, instead of that ugly Verizon stamped one...
How many years must i wait for truely unlimited data so i can use my device and the internet the way it was meant to be used!?!?
Robin M said:
Othewise tens of thousands of people would be using it for their home internet service as the LTE network grows.
I'm only speculating, but the "Unlimitied Family Data" concept does sound feasible. But I'll bet it will cost more than twice what the grandfathered customers are now paying for it. Maybe significantly more.
Click to expand...
Click to collapse
That is what i currently do, I use my GNEX as a Wifi access point to get my laptop online. I ditched comcast when i switched to verizon and got 4G LTE a month ago. I am no longer attached to my wall
The current unlimited 3g customers only pay like $15, correct??
Tomyk89 said:
Well, i know that currently i believe there are only per device unlimited plans. What I've heard is that those plans will be switched to a tiered data plan if you are still on 3G and upgrade to a 4G LTE device.
What the Verizon lady was saying is that they will bring back unlimited as a Family Plan add-on, so that you can pay, say $100 (total guess), and get truely unlimited data on every device on your plan.
For me, this would be great, because everyone on my plan uses at the very least 4GB of data a month. This adds up to be about $150 in data plans across all the devices. If we could consolidate our data plans to one family plan wide "plan" then we could save alot of money, and use as much data!
I know it probably wont happen due to the proprietary 4G LTE technology, but it would be great to see Google offer unlocked 4G LTE nexus devices directly (on the play market). I would LOVE to pay google directly for their device at a slightly higher price, and not have to worry about voiding warranty or contract by modding my phone. Plus id love to get the actual google back cover for my GNEX, instead of that ugly Verizon stamped one...
How many years must i wait for truely unlimited data so i can use my device and the internet the way it was meant to be used!?!?
Click to expand...
Click to collapse
I think they favor GSM devices only... soooo yeah they won't offer it in the play store
- Google
I am 3g unlimited and pay $29.99.
Sent from my ADR6300 using Tapatalk 2
Tomyk89 said:
That is what i currently do, I use my GNEX as a Wifi access point to get my laptop online. I ditched comcast when i switched to verizon and got 4G LTE a month ago. I am no longer attached to my wall
Click to expand...
Click to collapse
And this is why they're getting rid of unlimited data. We all have people like you to thank for losing unlimited data. People like you give a whole new meaning to gluttony.
It's amazing how entitled we've become as a society; this world really is going to hell.
ZeroBarrier said:
And this is why they're getting rid of unlimited data. We all have people like you to thank for losing unlimited data. People like you give a whole new meaning to gluttony.
It's amazing how entitled we've become as a society; this world really is going to hell.
Click to expand...
Click to collapse
So you're saying that if you have unlimited data it's bad to use said unlimited data? Okay.
Sent from my ADR6300 using Tapatalk 2
I don't see why they'd be bringing back unlimited data when they haven't offered it to new subscribers for quite a long time now. They've clearly expressed that they want to launch family data plans, but I doubt they'd be unlimited. It goes against the direction they've (and other carriers) been pushing.
Tomyk89 said:
That is what i currently do, I use my GNEX as a Wifi access point to get my laptop online. I ditched comcast when i switched to verizon and got 4G LTE a month ago. I am no longer attached to my wall
The current unlimited 3g customers only pay like $15, correct??
Click to expand...
Click to collapse
Your phone isn't a replacement for a home internet connection. Quit being a cheap asshole and get an actual home connection. You're the reason why data plans are trending the way they are.
Sent from my Galaxy Nexus using Tapatalk 2
dpwhitty11 said:
So you're saying that if you have unlimited data it's bad to use said unlimited data? Okay.
Click to expand...
Click to collapse
You must have not read your contract, which clearly states unlimited data on your phone, not unlimited data on every device you choose to connect to your phone.
I suggest taking the time to read your entire contract so you can find out everything you are doing that is clearly not covered by the agreement you signed with Verizon.
Tomyk89 said:
That is what i currently do, I use my GNEX as a Wifi access point to get my laptop online. I ditched comcast when i switched to verizon and got 4G LTE a month ago. I am no longer attached to my wall
The current unlimited 3g customers only pay like $15, correct??
Click to expand...
Click to collapse
Greedy idiot.
---------- Post added at 10:31 PM ---------- Previous post was at 10:27 PM ----------
dpwhitty11 said:
So you're saying that if you have unlimited data it's bad to use said unlimited data? Okay.
Sent from my ADR6300 using Tapatalk 2
Click to expand...
Click to collapse
You have to remember that even thought you have "unlimited data", you're still sharing the same network tower as others and hogging up all the bandwidth isn't right.
dpwhitty11 said:
So you're saying that if you have unlimited data it's bad to use said unlimited data? Okay.
Sent from my ADR6300 using Tapatalk 2
Click to expand...
Click to collapse
It's not a replacement for home internet, it is supposed to be phone internet.
Sent from my Galaxy Nexus using xda premium
zerobarrier said:
and this is why they're getting rid of unlimited data. We all have people like you to thank for losing unlimited data. People like you give a whole new meaning to gluttony.
It's amazing how entitled we've become as a society; this world really is going to hell.
Click to expand...
Click to collapse
oh god so mad. Go home you arse.
Boom.
Hypocrites, hypocrites everywhere.
Boom.
ZeroBarrier said:
And this is why they're getting rid of unlimited data. We all have people like you to thank for losing unlimited data. People like you give a whole new meaning to gluttony.
It's amazing how entitled we've become as a society; this world really is going to hell.
Click to expand...
Click to collapse
Funny, I don't recall anyone asking for your opinion on this... i thought this thread was on the possibility of unlimited data coming our way.
OMG the world will end because people like me share internet to their computer! Do you guys realize that your on a website that specializes in stuff like, hmmmmm, wifi tethers? I understand their is a whole mess of more complicated things here, but honestly.... quit being so old fashioned. times are changing more and more each day. soon only big businesses will have data from the wall and everything will be wireless.
Also, why would they give us the ability to wifi tether if they didn't want us to use our data for it?
Inb4 "that's why they charge extra for tehtering", maybe the people who do that actually paid for the official service?
*edit*
I'm an unlimited 3g user. I use wifi and Bluetooth tether, but only when I am in a place that doesn't have its own wifi or if my home wifi is acting up. Not all unlimited tetherers are bad. Besides, I pull in FAR more data streaming my music with Google Play Music.
Sent from my ADR6300 using Tapatalk 2
dpwhitty11 said:
Also, why would they give us the ability to wifi tether if they didn't want us to use our data for it?
Inb4 "that's why they charge extra for tehtering", maybe the people who do that actually paid for the official service?
*edit*
I'm an unlimited 3g user. I use wifi and Bluetooth tether, but only when I am in a place that doesn't have its own wifi or if my home wifi is acting up. Not all unlimited tetherers are bad. Besides, I pull in FAR more data streaming my music with Google Play Music.
Sent from my ADR6300 using Tapatalk 2
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The extra charge just for the ability to tether is BS! Just because i dont throw $40 a month to verizon to pay for a tether, doesnt mean im stealing data. I pay for the data no matter what. So what i use that data for and what device i use that data on should be totally up to me.

General Rant about T-Mobile and tethering

First off, I'm not writing this to draw attention or comments. It's a rant to get it off my chest and nothing more.
I've been a very loyal T-Mobile customer for 8 or more years. I signed up when they were still transitioning from the Voicestream moniker. Now, having said that, I'll continue by saying that I've maintained the exact (almost) same plan with them since the day I signed up. I pay $20/month for voice, $10/month for texts, and $10/month for unlimited web. Now, this plan was cheap even when I signed up. There was a promotion running, and I was sick of Cingular, so I jumped over to T-Mobile. I got a shiny new RAZR or whatever bar phone Motorola was selling at the time.
Along with that plan and device combo, I also was treated to a free T-Mobile WiFi Hotspot add-on for my account. This allowed me access to T-Mobile's handful of WiFi Hotspots scattered around the US. Most of them were in airports or New York/LA coffee shops. It was free, so who was I to complain? Now, I didn't realize until later, but this WiFi Hotspot feature also included a line in the description about "Internet sharing," since "tethering" wasn't a thing yet. Out of curiosity, I did some research, and figured out the basics. I had to download some Motorola software, and connect it via a special USB cable to my laptop, and I'd have blazing fast EDGE data anywhere I went. Boy was I excited!
This actually led to my first smartphone purchase, where, shortly thereafter, I found XDA. So, we're somewhere around 2006 or so now. I kept on "Internet sharing" for a while, moderately. My university didn't have WiFi set up yet, so it was handy to pull up stuff during class. Facebook was just becoming a thing around that time, and had just been rolled out to my college. (Yea, back then they required a .edu email and actual enrollment in college... Ah, the good ol' days.) Anyway, I've never been a big data user, nor big on tethering. Even now, I use less than 3GB of data per month. I'm normally around WiFi networks, so most of my data use is streaming music while I drive around.
Fast forward to last year. I got a review device in of a Samsung Galaxy S2 on T-Mobile. My Sammy rep forgot to throw the SIM card in the box for this review unit, so I decided to go ahead and test it out with my personal SIM. I went about my day and continued using it all day and into the next. Sometime before noon, I went to the S2 and tried to pull up some television specs for a customer, but found that I was redirected to some weird page about not having a data plan. Obviously that wasn't the case as I had been using data on it just that morning, and had been using data on my HD2 with Android for a long while before that.
I got on the phone with T-Mo only to find out that they changed APNs and my old one could not be used on newer devices. The rep said she would fix the problem, as I told her that I was only using a review device, so I didn't want to change plans or anything. She said that the plan would not be changed, but I would still lack data service on the S2 with my old plan. I asked her if my hotspot add on was still on the plan, and she confirmed it. Ok, so minor inconvenience, but it was my own fault for being impatient with the review unit.
Skip ahead to a later date when I actually decide to update to the S2. I call again after losing data just like before. The nice man on the phone mentions that nothing will change other than the APN settings on their end. I again inquire about my hotspot add-on, to which he confirms is still there.
I later found out that the change he made was to move me to another plan at the same price. Still at $10/month, I had a newer data plan with the 5GB data cap. I still wasn’t using much data, so I didn't care. It was, to me, the same thing I had before.
Skip ahead to a month back, when I got a Lenovo ThinkPad Tablet. There is an option with this tablet to open it up and install your own miniPCI wireless card for mobile data depending upon which service provider you use. I thought it might be cool to make use of that, and I had heard about T-Mobile's new unlimited data plan, so I called them up to see what I could do. As it turns out, I could add the tablet to my account for $10 extra a month for its own 5GB allotment of data. The unlimited data plan for me was $20 a month. Now, my logic here was that I always have my phone with me, so let's just upgrade to the unlimited plan and skip the tablet plan altogether. Apparently, the unlimited data plan cannot be paired with a tethering plan of any kind. Ok, fair enough, I'll call back for the tablet plan as soon as my card comes in. I made sure to ask about my tethering add-on again to make certain that my account was reverted to the exact state it was in before the call, just as I always do.
Skip ahead to my Note 2 purchase. I decided to go through T-Mobile on a monthly installment plan. This evidently requires a 2 year contract extension, but does not change any features on your account, since I'm paying the full price for it, but in monthly installments. I confirmed with the sales rep that my plan would remain unchanged and that my tethering add-on would carry over. She confirmed that nothing on my account would change, since I'm purchasing the device outright. Ok, cool, then let's do it.
Somewhere in there, I also added a military discount and was randomly given some sort of "loyalty discount" that I can't recall the origin of. My monthly bill is under $30 a month for essentially unlimited everything. Anyway, for the military discount, I also made certain to verify the tethering thing and that no account options would change. It was assured to me that this was the case.
So, I'm sure anyone who is still reading this long, drawn out mess is aware of where it is going. I've been happily using my Note 2 for a month now with no problems. I've been tethering off and on since I got it. I hit an all-time high of 3.3GB of data this last billing cycle, still well under my cap. I used the tethering feature just this past weekend to download a few files to my laptop. Now, three days later, I try to use the tethering option, and I get a message pop up saying I have to add a tethering option to my account in order to use that feature. I thought it might be the custom ROM, but I figured, what the hell, let me call T-Mobile and make sure before I clog up the thread.
The first person I spoke to was the worst Customer Service rep I've ever dealt with in my long history with T-Mobile. I felt like she was reading from a set of flash cards. She was not letting me explain my situation, and kept repeating the "T-Mobile offers its customers a $15 tethering add on option for users who wish to use their phone to connect tablets and computers!" I eventually ended up hanging up on her out of frustration. I called back and explained my story to a much more understanding rep, who informed me of a recent change in T-Mobile's system.
What?!
Yup. My "WiFi Hotspot" add-on, which has been on my account for years now, has magically vanished. The only way forward was to pay an extra $15 for the tethering add-on or pay $15 extra to be "upgraded" to the 5GB plan that includes tethering. Why did this occur, you may be wondering?
Exact quote: "The Note 2 and other high end smartphones are not compatible with the grandfathered hotspot plans, so those features are dropped when you add them."
Not compatible? That makes no sense other than for you guys to charge more money for a service I'm already paying for. My main concern with this is that I'm on a limited data plan. I'm capped at 5GB per month of 3G/4G data. Beyond that it's crippled 2G speeds. I say crippled not to indicate that 2G speed is slower, but because it actually is crippled. My normal EDGE speed with T-Mobile in my area is around 300Kbps or so. A buddy of mine who went over his limit and was throttled was sent back to the dark ages at around 50Kbps or so. Slow enough that most everything data-related is completely unusable. So, not to quibble over the fact that I still technically have an unlimited data plan, we're going to just call a spade a spade here and admit that it's a 5GB cap.
That being said, who the upside down **** gives two ****s how I use MY ALLOTMENT of data per month. I'd understand if it were an actual unlimited plan that had this issue, but I am paying for 5GB of data per month from T-Mobile. They have ZERO right to tell me where the hell I use that. It honestly makes zero sense no matter how you slice it.
After explaining all this to the woman, she then relented that it was the Note 2 which killed my add on ( as I mentioned prematurely above). Yup, the device which the sales rep had no problem telling me would not affect my plan, affected my plan. I then stressed to her that I always check to make certain of how my plan changes, and for her to go back and listen to the conversation, since everyone records my conversation for "quality control." The woman who sold me the phone lied to me to my face. The rep I was speaking with hesitated, as she did not want to admit fault, but simply said that the rep may not have known or been informed of the possible change.
"Are you kidding me? That's even worse. If I were to commit a crime, and I didn't know it was a crime, I'd still go to jail for it. The fact is that she should have known, and lied to me."
After a brief pause, she acknowledged that she wouldn't like to be in my position either and asked me to hold on while she researched what she could do for me. After waiting a while, she offered me the new data plan with tethering and an additional discount of $15 per month for the next six months. She said that that this was the most she could do for me, but I could probably complain again in six months and get another discount.
Right now, I'm still pissed that it had to come to this. Some people will claim that the contracts always had a line about not using the phones for tethering or some such nonsense, but my original T-Mobile contract, which I signed on the dotted line, said nothing of the sort, since it wasn't even a thing at the time. I've never subsidized a phone through T-Mobile since that time, and have never signed another contract. I've extended my service agreement with them once, but without having to sign, initial, or agree to anything but to keep paying my bill on time every month.
Now, without any warning, and with complete disrespect to me, a T-Mobile employee has willingly or unwilling lied to my face in order to sell me a new device. I am still in disbelief.
I've been a customer myself for many years, and have converted at least 12 people to T-Mobile through my own praising over the years. No more. I'm not happy about the end result, but I also have little choice, as there are not any better options anywhere else. Sprint is nice, but their 3G data is slower than my T-Mobile 2G data. Verizon is way too expensive for what they offer. My T-Mobile plan would be $135 on Verizon using a comparable plan. Finally, AT&T is... well, I don't even need to finish that thought, do I?
Anyway, that's my rant. Again, if you read it all the way through, I'm not looking for comments or attention or anything. I just needed to get it off my chest is all. Thanks for reading.
I'm sorry, could you repeat that? ... so you're saying you're happy? LOL ... Hopefully you can get your discount extended in 6 months.
I hate cell companies, they really don't know about customer loyalty. Most of them are so big that they don't care if they lose some customers. Hell not long ago I wanted verizon to help me out and give me an early upgrade on a phone (2 months early), the sales rep told me she couldn't help me. I told her I had 4 lines that I could cancel in March and asked if she would rather I cancel all those lines in march than give me a phone 2 months early. Her reply was "I'm sorry, there is nothing I can do". All of a sudden when I started asking about ETF fees they were able to give me my upgrade. I don't know why customers who have been with them for so many years have to go to those extremes in order for them to actually try and help.
What's even worse is the $30 upgrade fees. They are charging ME for the PRIVILEGE of allowing me to make another 2 year contract with them.
So far I've only used T-Mobile prepaid with the $30 plan so I can't really say I've had any bad experiences with them.
I also agree that if they give you a data LIMIT then it really shouldn't matter how you decide to use that data. Verizon finally got rid of the tethering fee when you have the family share everything plans (not that you aren't paying for it in the extremely expensive fees), I wish T-Mobile would also get rid of it.
I can feel you, man. I've been a customer since Powertel days, was on a Legacy plan with unlimited calls, texts and data for $75 per month, and included tethering on my old HD2. I recently upgraded to a Note 2, but I decided I wasn't going to take the party line on plans. I talked to five -- yes, five -- Loyalty Department reps, before I had apparantly ranted and raved enough to move up the food chain two levels worth of supervisors. Bottom line, I got a new plan with unlimited everything and a monthly discount that covers the "mobile hotspot" fee (the new name for tethering). No upgrade or shipping fees. And eligibility for the rebate on the device. So, I'm paying the same monthly amount as before I purchased the Note 2.
In other words, and though it's a real shame to have to do so, I would suggest that you keep calling until you get satisfaction.
tsnstuff said:
I hate cell companies, they really don't know about customer loyalty. Most of them are so big that they don't care if they lose some customers. Hell not long ago I wanted verizon to help me out and give me an early upgrade on a phone (2 months early), the sales rep told me she couldn't help me. I told her I had 4 lines that I could cancel in March and asked if she would rather I cancel all those lines in march than give me a phone 2 months early. Her reply was "I'm sorry, there is nothing I can do". All of a sudden when I started asking about ETF fees they were able to give me my upgrade. I don't know why customers who have been with them for so many years have to go to those extremes in order for them to actually try and help.
What's even worse is the $30 upgrade fees. They are charging ME for the PRIVILEGE of allowing me to make another 2 year contract with them.
So far I've only used T-Mobile prepaid with the $30 plan so I can't really say I've had any bad experiences with them.
I also agree that if they give you a data LIMIT then it really shouldn't matter how you decide to use that data. Verizon finally got rid of the tethering fee when you have the family share everything plans (not that you aren't paying for it in the extremely expensive fees), I wish T-Mobile would also get rid of it.
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Sorry, but it sounds like you feel entitled to something from the carrier which isn't covered by your contract with them. The early upgrade thing and your threatening to leave them isn't even close to what I'm going through. That's a problem you created for yourself.
Asquared said:
I can feel you, man. I've been a customer since Powertel days, was on a Legacy plan with unlimited calls, texts and data for $75 per month, and included tethering on my old HD2. I recently upgraded to a Note 2, but I decided I wasn't going to take the party line on plans. I talked to five -- yes, five -- Loyalty Department reps, before I had apparantly ranted and raved enough to move up the food chain two levels worth of supervisors. Bottom line, I got a new plan with unlimited everything and a monthly discount that covers the "mobile hotspot" fee (the new name for tethering). No upgrade or shipping fees. And eligibility for the rebate on the device. So, I'm paying the same monthly amount as before I purchased the Note 2.
In other words, and though it's a real shame to have to do so, I would suggest that you keep calling until you get satisfaction.
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Oh, I plan to call again about it.It's a shame that this is the "best they could do" for one of their reps lying to my face. That's what I'm most upset about. I shouldn't have to call them four times to get a resolution...
I feel you man.
all the telco's lie to your face.
its ridiculous.
i've been in the same shoes as you. i always make sure NOTHING on my plan changes.
its stupid.
my contract is up in less than a month and i'm seriously looking into other avenues of services unless T-mobile
makes it worth my while to stay with them. Now that they are getting rid of classic plans, that exit looks more enticing.
cajunflavoredbob said:
Sorry, but it sounds like you feel entitled to something from the carrier which isn't covered by your contract with them. The early upgrade thing and your threatening to leave them isn't even close to what I'm going through. That's a problem you created for yourself.
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And you feel entitled to having them stick to a contract from years ago. Things change and I don't think there is anything wrong with a customer wanting some perks after being with a company for years. In my case, yes, I felt that allowing me to get an upgrade 2 months before I was supposed to wouldn't be a big deal, my phone was horrible. I wasn't threatening to cancel my accounts, I was ready to do it.
But whatever dude, good luck with your issue.
Amount of times the rep has said something that I knew to be wrong and they kept trying to pass it off as legit. "Can I get that in writing please?" "ah, I'd have to check... oh, you WERE right after all"
yeah...
I had the same issue at one point. I was using a MT4G at the time and needed an upgrade since the wifes 3G slide broke. We ended up getting a MT4G Slide (wife) and I grabbed the Amaze since i was a die hard HTC fan. After dealing with customer reps for 3 days straight in regards to color of the phone, tethering being turned off, flat out being lied to several times including the rep that fixed everything (pay attention and being nice helps) they ended up giving me two phones for FREE, lowering my bill by 60 bucks a month. Granted i no longer had the wifi but a quick root would fix that.
Sometimes dealing with the right person can get you things as long as your nice and you pay attention. Im going on 10 years with Tmo! I do say when you get the right person they make you feel special or make things as right as they can.
tsnstuff said:
And you feel entitled to having them stick to a contract from years ago. Things change and I don't think there is anything wrong with a customer wanting some perks after being with a company for years. In my case, yes, I felt that allowing me to get an upgrade 2 months before I was supposed to wouldn't be a big deal, my phone was horrible. I wasn't threatening to cancel my accounts, I was ready to do it.
But whatever dude, good luck with your issue.
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A contract doesn't magically degrade over time. A contract is a ConTract. In your case it would be like signing up under the condition that you would get to upgrade every 2 years, and then all of a sudden, your second year comes up, but then you're told that you can no longer upgrade ever.
I said entitled because that's what it is, like it or not. Early upgrades are at the carrier*S discretion, not yours. You wanted an early upgrade and got indignant when they initially didn't allow it. That's what sparked my response. All I wanted was to get my situation off my chest. I did not want this to become a frivolous *****-fest about t-mobile or any carrier.
Here comes the wahmbulance.
Sent from my SGH-T889 using xda premium
I don't mean to brag but wait until I post my wall of text about what happened with my upgrade a month ago. I have NEVER EVER EVER imagined it would end up like what I am going to post over the weekend. Be prepared ladies and gents, this will blow your mind as to how HORRIBLE T-mobile is.
Tmobile sucks
Sprint sucks
Att sucks
Straight talk sucks
Ect ect.
Expect crappyness and u wont he disapointed
As for the op, theirs a time limit to contest changes written into most cell contracts if ur past the time your contract has magicly degraded, if not, contact carrier and bbb and if no luck theyd prolly just offer contract droppage at no fee, idk. I hate contracts, I stick to prepay, it sucks too. But atleast if I have problims its nothin a new 10 dolla sim wont fix, new sim, new account, clean slate. Considering im up to about 65gb this month that matters to me.
Sent from my SGH-T889

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