I need to send in my s3 for repair and it's still under warranty. However, it was rooted but I unrooted it and I reset the flash counter. In download mode, it says "Qualcomm secureboot: enabled". Is this normal of a typical unrooted s3 phone? WIll samsung know that I rooted my phone (and void my warranty) if I send it in like this?
Sorry if this is a stupid question (I'm still a noob at this kind of stuff).
Thanks
pookani said:
I need to send in my s3 for repair and it's still under warranty. However, it was rooted but I unrooted it and I reset the flash counter. In download mode, it says "Qualcomm secureboot: enabled". Is this normal of a typical unrooted s3 phone? WIll samsung know that I rooted my phone (and void my warranty) if I send it in like this?
Sorry if this is a stupid question (I'm still a noob at this kind of stuff).
Thanks
Click to expand...
Click to collapse
You should be fine if you used triangle away and flashed back to stock using Odin.
BWolf56 said:
You should be fine if you used triangle away and flashed back to stock using Odin.
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Click to collapse
Just out of curiosity then why would that message be displayed? If it normally isn't there, then samsung will automatically think I modified the phone in some way wouldn't they?
pookani said:
Just out of curiosity then why would that message be displayed? If it normally isn't there, then samsung will automatically think I modified the phone in some way wouldn't they?
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Click to collapse
Did they service your phone? I'm about to send mine tomorrow and I'm really hoping you're online so I know whether or not to send my phone out, I have the exact same situation!
Bosssauced said:
Did they service your phone? I'm about to send mine tomorrow and I'm really hoping you're online so I know whether or not to send my phone out, I have the exact same situation!
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If you don't have in you recovery mode Warranty Bit 1 or Knox Warranty Void 0x1 no problem, just use Triangle Away and reset flash counter and then wipe factory reset and wipe cache data and that's all.
santij07 said:
If you don't have in you recovery mode Warranty Bit 1 or Knox Warranty Void 0x1 no problem, just us Triangle Away and reset flash counter and then wipe factory reset and wipe cache data and that's all.
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Click to collapse
Damnit, I have Warranty Bit 1, what would happen then?
If the repair centre sees that the warranty is 1, they may fix it, call you with an estimate, or just send it back to you without making any changes or repairs.
We do not do fraudulent methods here...offer legitimate suggestions to re-mediate the problem or get out of here...do not need fraud here..
Related
I got my note 2 (I317) from ATT days ago and dropped it while it's naked from my pocket. Now the screen and the corners looks really not nice.
I have flashed it with custom ROM cause it does not support any SMS other than English and Spanish, not even Korean !
I know ATT won't honer the warranty for the 30 days period once they found that and m really regret that I refused to get an insurance for such a device.
I have the stock recovery but triangle away cannot set flash counter to 1 as the ROM is not stock.
Anyone could help me out I will honer rewards
scrosler said:
What do you mean "sort of?"
Why dont you start a thread in Q/A and PM the link to your questions and I can help you.
Dont want this to go off topic.
Thanks!
-Scott
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Click to collapse
Did I make myself ? Hope you could help me.
Sounds like you will need a stock Odin Image.
You can try flashing stock rooted odex rom but I am not so sure that will help.
IM sure someone will get a odin tar soon. Why do you want to send it back to AT&T if you damaged it?
They wont take it back with physical damage will they?
scrosler said:
Sounds like you will need a stock Odin Image.
You can try flashing stock rooted odex rom but I am not so sure that will help.
IM sure someone will get a odin tar soon. Why do you want to send it back to AT&T if you damaged it?
They wont take it back with physical damage will they?
Click to expand...
Click to collapse
I assume it's within the 30 days period and they will at let me return it (damages are not that obvious) for a $35 restocking fee. They case I bought there is not really helping again any damage and the flip cover is silly in my onion (hard to use with one hand)
I just hope someone would be making the tar within the next 25 days.
Can I try flashinging your stock ROM with the Model.zip I have using the CWM recovery ?
powmars said:
I got my note 2 (I317) from ATT days ago and dropped it while it's naked from my pocket. Now the screen and the corners looks really not nice.
I have flashed it with custom ROM cause it does not support any SMS other than English and Spanish, not even Korean !
I know ATT won't honer the warranty for the 30 days period once they found that and m really regret that I refused to get an insurance for such a device.
I have the stock recovery but triangle away cannot set flash counter to 1 as the ROM is not stock.
Anyone could help me out I will honer rewards
Click to expand...
Click to collapse
So if flash counter is set to 1 that means you can still qualify for warrenty repair?
llsektorll said:
So if flash counter is set to 1 that means you can still qualify for warrenty repair?
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Click to collapse
No you cannot. Even if they helped you replace for the first one, they will found it and void your warranty on their end. Unless you gave them a real brick so they cannot response before force it into download mode.
Even if you flash your device (any device from ATT) a Samsung Stock ROM will void the warranty. Chainfire's triangle away can only set the counter to 0 and reset the statue to Official when you have the stock recovery and stock ROM. Meaning you can have your warranty back if you stay on the stock ROM.
I'm buying a galaxy S3 from someone for AT&T is there anything I should know or look for before making the purchase? Can I tell if its rooted or anything that can cause damage to the phone? I know with Sprint that the WIMAX keys could be lost the phone would work fine just no WIMAX. All help appreciated I am meeting him at a AT&T store.
There is no way to tell if it's rooted if he/she used triangle away restore the flash counter. I would make sure AT&T knows it was sold to me so they can't report it stolen so it will not be blacklisted on there systems and put in your AT&T sim and make a call first. You can check and make sure the IMEI is still intact via settings-about phone section other tan that it's all about luck. Make sure you get a good contact number I case something goes wrong with phone because I'm sure your warranty goes out the door with the resale.
Ok thanks I am going to meet him at the store and activate the phone make sure it works and makes call etc... before I pay the guy.
You can check if custom roms have been installed ( and your warranty is voided ) by turning it off pressing power+vol. down+ home, then press vol. up and it will take you to odin,
In there it says if its EVER been custom romed, this is how Samsung checks if your under warranty or not.
I wouldnt worry about root , when you get the phone run an emergency restore from KIES software to erase any traces of the owner's data. you could be getting key logged and other nasty stuff if you dont.
The above user suggestion is also good to check if the phone is blacklisted or not , considering its easy to swap SIMS on this device.
warlord420 said:
You can check if custom roms have been installed ( and your warranty is voided ) by turning it off pressing power+vol. down+ home, then press vol. up and it will take you to odin,
In there it says if its EVER been custom romed, this is how Samsung checks if your under warranty or not.
I wouldnt worry about root , when you get the phone run an emergency restore from KIES software to erase any traces of the owner's data. you could be getting key logged and other nasty stuff if you dont.
The above user suggestion is also good to check if the phone is blacklisted or not , considering its easy to swap SIMS on this device.
Click to expand...
Click to collapse
whos this odin you speak of?
Tdiliplane said:
whos this odin you speak of?
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Odin is the software Samsung uses too flash firmware too the phone. You can do master clear through odin also i think
Sent from my SAMSUNG-SGH-I747 using xda premium
I wouldn't worry if it was rooted or not. Even if he managed to mess it up somehow, Odin reflash and its back to stock.
dvazriel said:
I wouldn't worry if it was rooted or not. Even if he managed to mess it up somehow, Odin reflash and its back to stock.
Click to expand...
Click to collapse
I would worry about the phone being overclocked too much.
Does it matter if i have 50 over flash counts or zero flash counts? I still have to pay the same to Samsung for fixing my phone right? So i need not bother about Triangle Away?
Btw, I heard even if you use Triangle Away, the device status will change to modified from normal after a few weeks of usage without flashing anything? True?
Ev0d3vil said:
Does it matter if i have 50 over flash counts or zero flash counts? I still have to pay the same to Samsung for fixing my phone right? So i need not bother about Triangle Away?
Btw, I heard even if you use Triangle Away, the device status will change to modified from normal after a few weeks of usage without flashing anything? True?
Click to expand...
Click to collapse
If your Counter is 0 and Official and you can claim your warranty, Triangle away works but you need to be complete Stock to show as official.
aukhan said:
If your Counter is 0 and Official and you can claim your warranty, Triangle away works but you need to be complete Stock to show as official.
Click to expand...
Click to collapse
Well i mentioned my set doesnt have warranty in the first place..
Ev0d3vil said:
Well i mentioned my set doesnt have warranty in the first place..
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Click to collapse
oh ok then no worries :good:
So I wanted to root my phone. I followed the instructions etc on galaxynote2root.com and everything went well. Then a few minutes later my phone went to the downloading do not turn off target page by itself. I took the battery out and tried to reboot. Now all i get is a page that can only be described as snow. I tried to use odin to unroot the phone and I get no PIT partition.
Someone please help!?
You need to get back into download mode and reinstall fresh or a backup. If you can't do that chances are you'll have to send it in somewhere to be reflashed.
sent from my gt-i9505
i can get into download mode. i tried using odin with the stock rom from samsung and thats when i get 'there is not PIT partition'
How did u root your note 2? i guess you have missed an important step check again
what ut note2 version ? how u root it ? what rom version u were running ?
GT-N7100 on stock rom
so I took it to a samsung service centre today. They put it in download mode and saw 'system status custom'. They said they will not touch it and will send it back to samsung but it will cost me £120 as the warranty is voided. I'm sure I have read on here that even unrooted phones can say custom and not official, is this right?
willsykes said:
so I took it to a samsung service centre today. They put it in download mode and saw 'system status custom'. They said they will not touch it and will send it back to samsung but it will cost me £120 as the warranty is voided. I'm sure I have read on here that even unrooted phones can say custom and not official, is this right?
Click to expand...
Click to collapse
No. If you failed rooting your phone, then your warranty is void. You can try to use triangle away, so it will change your counter to 0. But I'm not sure if in that case it's going to change your status to "not touched".
Things you can try:
1.Get stock rom. (Look in Dr.Ketans topic)
2.Flash it
3.If you need .pit file. Use google to find it.(Remember that you have to get the right version!)
4.If your phone works fine.
5.Enjoy!
No! You're in the EU, presumably, so you have in fact not automatically voided warranty.
I don't have a link here right now, but Google and search these forums for info about the EU directive that you can take to the service center. There is a thread about it in the note 2 forums. Basically, they have to prove that rooting is the direct cause for malfunction, which is practically impossible, to have your warranty voided.
Having said that, I'm not exactly sure on your case, seeing how you lost Pit, they might be able to see that and prove that your rooting and tinkering was the cause, but I doubt it.
Sent from my GT-N7100 using Tapatalk 2
Hey, I was wondering if Chainfire's autoroot would cause a factory reset or any type of wipe on the phone? I know that for some phones, when the root is an exploit it doesn't wipe anything. I'm not sure if Chainfire's method is an exploit or not though.
Secondly, he says to be on the stock recovery. Once the rooting process is completed, I can install whichever recover I wish right? I assume TWRP is the best one to do? Or are there any known issues with certain recoveries for this device?
Thanks!
Hobox10 said:
Hey, I was wondering if Chainfire's autoroot would cause a factory reset or any type of wipe on the phone? I know that for some phones, when the root is an exploit it doesn't wipe anything. I'm not sure if Chainfire's method is an exploit or not though.
Secondly, he says to be on the stock recovery. Once the rooting process is completed, I can install whichever recover I wish right? I assume TWRP is the best one to do? Or are there any known issues with certain recoveries for this device?
Thanks!
Click to expand...
Click to collapse
It won't...but make sure to make a back up of anything on your phone to your pc like picture, music and so on.
Do a factory reset before rooting to eliminate some problem. That what I did and so far everything is good.
The KNOX meter will turn from 0x0 to 0x1 because of rooting.
And finally use TWRP latest version like everyone does...
kuroy301 said:
The KNOX meter will turn from 0x0 to 0x1 because of rooting.
Click to expand...
Click to collapse
Oh yes, that was another question that I forgot to ask. Would Samsung deny insurance claims on a broken phone, or deny warranty coverage from root? I know "technically" they can but do you think they would if it's a hardware issue?
Is there a way to reverse this and unroot the phone if needed?
Hobox10 said:
Oh yes, that was another question that I forgot to ask. Would Samsung deny insurance claims on a broken phone, or deny warranty coverage from root? I know "technically" they can but do you think they would if it's a hardware issue?
Is there a way to reverse this and unroot the phone if needed?[/QUOTE)
You can go back to stock via ODIN but the KNOX will be the same at 0x1 I believed. I'm not sure if there is a way to revert back to zero maybe in the near future once the smart devs here can figure it out.
Samsung will void the warranty...but TMobile maybe NOT because some people here already exchange their phone like 2 or 3 times already due to some issue with rooting and so on...
Click to expand...
Click to collapse
kuroy301 said:
You can go back to stock via ODIN but the KNOX will be the same at 0x1 I believed. I'm not sure if there is a way to revert back to zero maybe in the near future once the smart devs here can figure it out.
Samsung will void the warranty...but TMobile maybe NOT because some people here already exchange their phone like 2 or 3 times already due to some issue with rooting and so on...
Click to expand...
Click to collapse
Alright, thanks a ton. I'll post up if I have any more questions.
re: rooting
Hobox10 said:
Hey, I was wondering if Chainfire's autoroot would cause a factory reset or any type of wipe on the phone? I know that for some phones, when the root is an exploit it doesn't wipe anything. I'm not sure if Chainfire's method is an exploit or not though.
Secondly, he says to be on the stock recovery. Once the rooting process is completed, I can install whichever recover I wish right? I assume TWRP is the best one to do? Or are there any known issues with certain recoveries for this device?
Thanks!
Click to expand...
Click to collapse
Chainfire's CF-Autoroot will not touch or delete any of your files.
Including pictures, videos. contacts, data, mms, apps or anything else.
There is absolutely no need to backup anything before rooting with
CF-Autoroot or with any other rooting method.
TWRP recovery is excellent, in fact that's what I use it all the time.
Also none of the rooting methods including CF-Autoroot" will do a "factory reset".
The only thing any of the rooting methods do is ROOT the phone and nothing else.
Good luck....
kuroy301 said:
Hobox10 said:
Oh yes, that was another question that I forgot to ask. Would Samsung deny insurance claims on a broken phone, or deny warranty coverage from root? I know "technically" they can but do you think they would if it's a hardware issue?
Is there a way to reverse this and unroot the phone if needed?[/QUOTE)
You can go back to stock via ODIN but the KNOX will be the same at 0x1 I believed. I'm not sure if there is a way to revert back to zero maybe in the near future once the smart devs here can figure it out.
Samsung will void the warranty...but TMobile maybe NOT because some people here already exchange their phone like 2 or 3 times already due to some issue with rooting and so on...
Click to expand...
Click to collapse
I'm pretty sure you can use the Triangle away method I used on my S4 to reset the counter to zero.....
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Click to collapse
SBERG117 said:
kuroy301 said:
I'm pretty sure you can use the Triangle away method I used on my S4 to reset the counter to zero.....
Click to expand...
Click to collapse
Nope. Triangle away is for resetting the binary flash count. Knox is an efuse built into the chipset. There is no known way to reset it.... Yet
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Click to collapse
Misterjunky said:
Chainfire's CF-Autoroot will not touch or delete any of your files.
Including pictures, videos. contacts, data, mms, apps or anything else.
There is absolutely no need to backup anything before rooting with
CF-Autoroot or with any other rooting method.
TWRP recovery is excellent, in fact that's what I use it all the time.
Also none of the rooting methods including CF-Autoroot" will do a "factory reset".
The only thing any of the rooting methods do is ROOT the phone and nothing else.
Good luck....
Click to expand...
Click to collapse
are you sure bro that it will not wipe any data....coz my root failed bcoz of FRP lock (Factory Reset Protection) if i turn that off nd then try root with cf auto root will it factory reset my device?????????????????
Madhifen said:
are you sure bro that it will not wipe any data....coz my root failed bcoz of FRP lock (Factory Reset Protection) if i turn that off nd then try root with cf auto root will it factory reset my device?????????????????
Click to expand...
Click to collapse
The T-Mobile Note 3 does not have FRP; however, it may have reactivation lock enabled.