Related
Just to give you a brief rundown of everything that's happened..
I'm 17 and saved up for a few months to buy a HTC One X. Needless to say, it's probably the most expensive phone i've ever owned, since all my other phones were hand-me-downs and old phones from eBay.
This morning i wake up and go to work as usual. Just to find my phone's display won't switch on. As you can imagine, I'm tirelessly panicking and try the 3 button combo.. to no avail.
Using Fastboot to reboot didn't work either.
This phone turned into a brick overnight, and i have no idea what happened??
Just before i left for work, i did check my phone and it was working alright.. Then five minutes later, it won't display anything.
The thing is, I can't take it back to HTC either because this is my 5th replacement phone!
First one had black glue smudged on the LCD it's self,
Second one had the screen not glued down and wasn't aligned,
Third one didn't even have any glue applied and the case wasn't even attached properly,
Forth one had this problem where the screen's LCD would dilate if i touched it - even lightly,
and this one is my 5th, the antenna wasn't properly connected and now the screen doesn't work.
I've had terrible luck, and i don't know what i can do?
If you can give me any information to get me out of this, it would be much appreciated.
Although i still can receive text's and calls fine, it's just the display..
Since you’re unlocked and running a non-stock kernel and ROM, maybe some of the dev-ish folks can help you resuscitate it if it’s indeed a s/w problem.
If it’s a h/w problem, what to do depends on where you bought the phone and how old it is. If it’s within the remorse/DOA period maybe you can exchange it. It’ll be hard for whoever you bought it from to see you’ve unlocked it if nothing’s showing on the display.
If it’s outside of the exchange period you’ll have to send it in for repair. If you can’t bring it back to life to flash it back to stock you’ll have to throw yourself on the mercy of HTC Asia in getting it fixed unlocked. HTC's different repair centers seem to all have different policies related to warranty coverage for h/w faults on unlocked phones. If it is a dead display maybe you’ll get lucky.
You might want to put a note in with it telling your “I’m 17” story and how devastated you are something you’ve worked so hard for has failed. Repair techs are people too. Good luck.
BarryH_GEG said:
Since you’re unlocked and running a non-stock kernel and ROM, maybe some of the dev-ish folks can help you resuscitate it if it’s indeed a s/w problem.
If it’s a h/w problem, what to do depends on where you bought the phone and how old it is. If it’s within the remorse/DOA period maybe you can exchange it. It’ll be hard for whoever you bought it from to see you’ve unlocked it if nothing’s showing on the display.
If it’s outside of the exchange period you’ll have to send it in for repair. If you can’t bring it back to life to flash it back to stock you’ll have to throw yourself on the mercy of HTC Asia in getting it fixed unlocked. HTC's different repair centers seem to all have different policies related to warranty coverage for h/w faults on unlocked phones. If it is a dead display maybe you’ll get lucky.
You might want to put a note in with it telling your “I’m 17” story and how devastated you are something you’ve worked so hard for has failed. Repair techs are people too. Good luck.
Click to expand...
Click to collapse
I shook the device out of frustration.. and it started working for a few seconds.
What's going on here? Is it a faulty display/connection? Is there a way to possibly just send it to a nearby phone shop and get it fixed?
Sorry about all the questions, I'm shocked, happy, and devastated all at the same time.
Are HTC refusing then? That seems a bit off/ illegal... Surely under the faulty goods act (I assume the law isn't THAT different in Australia to UK) they have to take it back as it CAN'T be a year old and they can't prove the issue was caused by your mistreatment. It doesn't matter how many phones you've had... Also, where did you buy the phone from? I think you should be able to return it through the shop as THEY sold you the phone, not HTC... They are still under an obligation as they sold you the thing.
Plus, the 'I'm a 17 year old and saved up for ages thing' might work too! I'd try not to get too technical with the law if you go down this route though!
Best of luck sorting this out. It's within your rights to get a replacement (you bought the phone new, I assume?) so I'm sure this will eventually work out. Don't give up! You just need to speak/ write to the right person...
sent from my internet
What rom were you on?
I remember my One X not charging at all while it was turned off completely although it showed Orange charging led.
It could be that you ran out of battery and phone not turning on. Due to no charging effect.
@Op,
Reading your story there's one thing that's crossing my mind.
Could it be possible the battery run dry during the night?
It sounds stupid but those things you forget easy when you're in a hurry or stressed.
I don't read anything in your post you tried to charge.
Atrixx said:
Just to give you a brief rundown of everything that's happened..
I'm 17 and saved up for a few months to buy a HTC One X. Needless to say, it's probably the most expensive phone i've ever owned, since all my other phones were hand-me-downs and old phones from eBay.
This morning i wake up and go to work as usual. Just to find my phone's display won't switch on. As you can imagine, I'm tirelessly panicking and try the 3 button combo.. to no avail.
Using Fastboot to reboot didn't work either.
This phone turned into a brick overnight, and i have no idea what happened??
Just before i left for work, i did check my phone and it was working alright.. Then five minutes later, it won't display anything.
The thing is, I can't take it back to HTC either because this is my 5th replacement phone!
First one had black glue smudged on the LCD it's self,
Second one had the screen not glued down and wasn't aligned,
Third one didn't even have any glue applied and the case wasn't even attached properly,
Forth one had this problem where the screen's LCD would dilate if i touched it - even lightly,
and this one is my 5th, the antenna wasn't properly connected and now the screen doesn't work.
I've had terrible luck, and i don't know what i can do?
If you can give me any information to get me out of this, it would be much appreciated.
Although i still can receive text's and calls fine, it's just the display..
Click to expand...
Click to collapse
privatetrousers said:
Are HTC refusing then?
Click to expand...
Click to collapse
Yes. But not in every region (yet). Do a search. It's been disucssed. Also, it appears Samsung's going down the same path.
http://forum.xda-developers.com/showthread.php?t=1745834
BarryH_GEG said:
Yes. But not in every region (yet). Do a search. It's been disucssed. Also, it appears Samsung's going down the same path.
http://forum.xda-developers.com/showthread.php?t=1745834
Click to expand...
Click to collapse
Aware of the discussion... Using the xda app and didn't pick up that the phone's been 'HTCdev'd (my fault for not reading properly - sorry, folks!). Still not sure HTC/ Samsung can legally 'sign your rights away' though. Still, not a discussion for here...
Hope you got the phone sorted anyway.
sent from my internet
Atrixx said:
I shook the device out of frustration.. and it started working for a few seconds.
What's going on here? Is it a faulty display/connection? Is there a way to possibly just send it to a nearby phone shop and get it fixed?
Sorry about all the questions, I'm shocked, happy, and devastated all at the same time.
Click to expand...
Click to collapse
How or who fixed ur antenna problem, could be related if handset wasnt but back together properly.
Hey guys,
I have always been very satisfied with my One X, but it's starting to piss me right off.
Since the last update (1.29.401.11) the GPS isn't working with my phone anymore. In addition I have a yellow spot on my display which doesn't disappear.
Today I returned from my holiday abroad and I wanted to connect to my wifi network at home, but it just doesn't work. If I click "connect" nothing happens.
Seems like my formerly perfect working One X has turned into the most horrible one with every problem you could think of.
I did try a hard reset earlier, but it didn't fix the issues. Can I expect the problems to be fixed with the next update (4.04 or 4.1), or is it definitely a hardware fault?
Does anyone have any experience how long it approximately takes HTC to repair the phone? This is important, as I am planning to move to Germany soon and I am not sure if I should send the phone to HTC in Germany or the UK. I didn't unlock or root my phone, so I guess the warranty claim should be no problem at all. Do you think I can expect to receive a new phone instead of having mine repaired? as far as I know they will have to replace the display and the mainboard because of my problems, right? So a new phone would be the easier choice for them or am I wrong?
Thanks in advance for your help!
You could try to flash the latest RUU, some who had WiFi problems now say they are fixed.
Won't hurt to try.
RUU can be installed on stock locked devices, so maybe something to look into?
You can get the RUU from my Dropbox link.
http://db.tt/eYSlILnf
Enter fastboot on phone,
Plug in usb cable to phone from PC
Should now say fastboot USB on phone
Double click RUU on PC to install
from my HTC One X using Tapatalk 2
PCServe said:
Hey guys,
I have always been very satisfied with my One X, but it's starting to piss me right off.
Since the last update (1.29.401.11) the GPS isn't working with my phone anymore. In addition I have a yellow spot on my display which doesn't disappear.
Today I returned from my holiday abroad and I wanted to connect to my wifi network at home, but it just doesn't work. If I click "connect" nothing happens.
Seems like my formerly perfect working One X has turned into the most horrible one with every problem you could think of.
I did try a hard reset earlier, but it didn't fix the issues. Can I expect the problems to be fixed with the next update (4.04 or 4.1), or is it definitely a hardware fault?
Does anyone have any experience how long it approximately takes HTC to repair the phone? This is important, as I am planning to move to Germany soon and I am not sure if I should send the phone to HTC in Germany or the UK. I didn't unlock or root my phone, so I guess the warranty claim should be no problem at all. Do you think I can expect to receive a new phone instead of having mine repaired? as far as I know they will have to replace the display and the mainboard because of my problems, right? So a new phone would be the easier choice for them or am I wrong?
Thanks in advance for your help!
Click to expand...
Click to collapse
Since your on 1.29.401.11 you can flash the 2.17.401.2 RUU which is the latest from htc. You dont have to be htc dev unlocked to flash it. It might fix the radio issues that you are having. If not it might be a hardware problem so you would have to send it to htc. I have never sent any of my htc phones back for a fix (touch wood) so i cant comment on that.
You can find the RUU In this link http://forum.xda-developers.com/showthread.php?t=1543604 The thread does have mirrors for the RUU if you dont have a file factory account.
Hope it helps :cyclops:
Thank you so far! I just flashed the new RUU, but it didn't fix any of my problems.
The worst about this is, that I didn't know that a factory reset is performed during the process, I thought it's just like installing the automatic updates, so I didn't do a backup of my latest data. I don't blame you for that, I should have thought of that before flashing the new RUU version.
Anyways, I guess I will have to send my phone to HTC to fix the problems.
HTC say their max turn around time is 1-2 weeks I'd give it 3 just to be safe and plan from that.
Another problem I have now after the RUU update: My phone is always saying "Damaged phone storage" and it is asking me to format the sd card. If I click cancel nothing happens, but I can't access the storage at all. If I connect the phone to the PC it doesn't give me the option to choose "Disk Drive", there is just "Charge only", "USB Tethering" and "Internet Pass through".
As I have some important data on the storage, I need to access my phone storage before sending my phone to HTC or formatting it.
Any ideas how to resolve this?
EDIT:
I just tried to connect to my Media Link HD and it works perfectly, still I cannot connect to my home wifi network. This is a bit weird, as the Media Link HD connects to the phone via wifi as well, doesn't it?
Hi
PCServe said:
Hey guys,
I have always been very satisfied with my One X, but it's starting to piss me right off.
Since the last update (1.29.401.11) the GPS isn't working with my phone anymore. In addition I have a yellow spot on my display which doesn't disappear.
Today I returned from my holiday abroad and I wanted to connect to my wifi network at home, but it just doesn't work. If I click "connect" nothing happens.
Seems like my formerly perfect working One X has turned into the most horrible one with every problem you could think of.
I did try a hard reset earlier, but it didn't fix the issues. Can I expect the problems to be fixed with the next update (4.04 or 4.1), or is it definitely a hardware fault?
Does anyone have any experience how long it approximately takes HTC to repair the phone? This is important, as I am planning to move to Germany soon and I am not sure if I should send the phone to HTC in Germany or the UK. I didn't unlock or root my phone, so I guess the warranty claim should be no problem at all. Do you think I can expect to receive a new phone instead of having mine repaired? as far as I know they will have to replace the display and the mainboard because of my problems, right? So a new phone would be the easier choice for them or am I wrong?
Thanks in advance for your help!
Click to expand...
Click to collapse
Sounds like the antenna connection hardware fault that also can affect the GPS antenna. See the start of this thread for info. http://forum.xda-developers.com/showthread.php?t=1688538
Flashing ROMs is not going to fix it, it is a known hardware fault. I'm wondering if your phone has run hot or has been stressed/bent, for example in your pocket, this potentially causes the broken antenna connections and might also have caused the yellow spot.
Regards
Phil
After another hard reset the wifi is working again, still having the GPS problems and the yellow spot though.
I actually don't think I ever bent the phone, of course I carry it around in my pocket, but that's what a phone should be made for, right? However, if it was bent in any way will this cause any problems with a warranty claim? The yellow spot doesn't really bother me as it is barely visible, but I have purchased Navigon a while ago and I would like to use it with my One X now, so I wanted to send the phone to HTC sooner or later to get it fixed.
The other day I tried to use Navigon on a short trip (around 20 miles) without expecting a GPS signal at all.
After like 5 Minutes it suddenly picked up a GPS signal and Navigon worked fine for approximately 10 miles. Then it suddenly just stopped again.
Is this really a hardware issue? Any ideas how to probably get it fixed without sending it to HTC?
If a flash of new ROM and hard reset doesnt fix your problems, its most likely hardware issue. Like everyone said, just send it back to HTC.
One x is a crap phone. Worst HTC device ever
Sent from my HTC One X using xda premium
Hi all, i'm having a big issue on one x with original 4.0.4 rom. The phone just keep shutting down while gaming taking photos, now also while updating apps. I thought that some app could cause this so i did an hard reset, and right after the initial set up, when i started updating the applications, it shutted down. I'm really worried, what is happening? could it be an hardware problem? Should i bring it back (it has warranty, i'm on stock rom)?
I noticed some log files in the memory, but after the hard reset it doesn't create them when it shuts down, while it did it before. any way to activate the log creation?
nobody can help me? today i tested it a while and it happened again 2 times, but this time whlie browsing (i use quick ics browser) and not while gaming. the second time when i rebooted it the battery indicator had a "!" on it, and it's not the first time, and it didn't recognize my sim.
Means that your phone is overheating, the battery being at or above 48c.
If you don't want to go down the modding route, then I suggest taking it back to the shop for a replacement.
Sent from my HTC One X using xda app-developers app
Does your three soft buttons blink randomly? If so go to the service centre asap.
My cell overheated and burnt out.
It would not charge nor start. My cell to sometimes restarted itself automatically.
Do you keep many apps open in the background?
I had mine replaced and now its all smooth :thumbup:
Sent from my HTC One X using xda premium
it doesn't feel too hot, sometimes it's just cold and buttons don't blink. it simply show for a while "android system" (in italian) if i remember well and it shuts down normally with the htc logo. the strange thing is that thing with the battery and sim indicator. however i'll surely bring it back to the shop, i paid it 629 euros, i won't take it if it will shut down randomly. do they give you another one or i have to wait htc to repair it? :S i don't want to wait months.....
sorry for the double post, but now i'm sure that i will have to send it to htc so the question is another. Does someone have experience with htc reparations? how long will it take them to fix it and send it back to me?
My One X suffered from bad screen fitment out of the box (creaking, screen moving up and down inside the casing...) and I unlocked/rommed it before I noticed the flaws.
I relocked the bootloader, installed the 2.17 RUU, and sent the phone back to Germany (as it was bought in Ger and I live in Croatia) to get it repaired, they accepted it and repaired, it's on its way home now, should be here tomorrow, took 3 weeks to repair.
Positive experience for me.
cuzzo94 said:
sorry for the double post, but now i'm sure that i will have to send it to htc so the question is another. Does someone have experience with htc reparations? how long will it take them to fix it and send it back to me?
Click to expand...
Click to collapse
Service is hit and miss from what I see on forums but I might also note that more people complain than praise.
I believe that with shipping and things its about 2 - 3 weeks in total for a repair.
Sent from my HTC One X using xda app-developers app
it's very much 3 weeks without my phone, but it's less then other brands... i really hope that one day they will use apples policy for this. it's the only thing that i like of it. if the phone isn't working you get another one immediately, then they can give yours to someone else, but it's not possible that i pay 630 euros and i have to send it to repair, wouldn't be the same for htc if they gave me another one, maybie a repaired one immediately? they can use mine later for some one else...
treebill said:
Means that your phone is overheating, the battery being at or above 48c.
If you don't want to go down the modding route, then I suggest taking it back to the shop for a replacement.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Even I had the same problem but I ready for modding,
Can you tell me what should i need to do for getting out such problem?
today i used it with apex launcher and it didn't shut down, even after 30 minutes of gta3 and 30 of dead trigger and some browsing- facebook ecc... now i'll try a day with sense but my question is: is there any way to flash the original rom from 0 ? doesn't factory reset delete just user file? maybie something else is corrupted. Can i flash the stock 4.0.4 without unlocking bootloaders or soing anything that voids my warranty? I'd like to try before changing it... THANK YOU
and today too it never rebooted with sense.... i don't know what to do. when the update to jellybeans will be available, there will be a way to flash it from zero with a ruu witout unlocking anything or void the warranty?
ok i asked to htc for the nearest point to repair my HOX and saturday i'll keep it there. Now it's unusable, it keeps shutting down.
Look at this
http://dl.dropbox.com/u/18387650/2012-10-03_21-46-06.png
Hi everybody,
After having tried to sort this mess out myself for days now, I feel that I am all out of options. I hate to have to bother you with this problem, because I'm sure I'm not the first one that has a fried Desire Z, but I really hope somebody can help me out. It seems that none of the solutions I have seen to revive this phone work for me.
Okay, so after having made that apology for wasting your time beforehand, let's see if somebody has any idea how to make my phones heart beating again.
The phone in question is the HTC Desire Z. It's not rooted and it's S-On. Honestly, before my phone died I did not even know what H-boot, fastboot, rooting or S-On meant. I had never heard of a bootloader before, but I've tried to educate myself on the matter as good as I could.
Anyway, it died after I tried to install a bunch of Market updates. Google taught me that that is how the phone dies for most people.
During the Market updates the phone froze, and I pulled the battery. After inserting the battery again, the phone got stuck in a boot loop. Pulling the battery yet again fixed that issue, and the phone booted fine.
And that's when I got stupid and decided to run the Market updates again. Long story short: Phone froze again, I pulled the battery, and now the phone is stuck displaying the HTC logo (without the "'Quietly Brilliant" slogan underneath) on a white background.
First thing I did was calling HTC support, just to find out the phone is not under warranty anymore. So I'll have to mess with it myself, hopefully with you guys trying to hold my hand during the process...
The phone will still boot in H-boot.
If I select FASTBOOT I can still communicate with the darn thing when it's hooked up to my computer's USB-port. So at least that part still works. I installed the Android SDK on my computer so I have fastboot on it.
Selecting RECOVERY will make the phone reboot. After displaying the HTC-logo for about 5-10 seconds it will display a fancy looking icon of a phone with a green arrow for a couple of seconds (I can try and make a photo of it if anyone wants to see it?), and after that the screen goes dark. Then it will vibrate 7 times, and that's it.
Selecting FACTORY RESET just instantly freezes the phone in H-boot.
I did find a couple of topics on this forum that looked helpful, but I just cannot figure out how to make it all work.
Here is one that looked very promising:
"[GUIDE] Booting an Android System when only Recovery is at your disposal"
http://forum.xda-developers.com/showthread.php?t=1572924
However, my problem is that Recovery is not at my disposal.
And that is where I got stuck. What is also not very helpful is that my phone is not rooted and it's S-on, and I can't find out how to root a unresponsive phone with which I only have FASTBOOT access. I don't even know if that is possible at all.
So yeah, again:
A completely stock Desire S with a fried eMMC chip and no working recovery in H-boot...Any ideas, or am I just really, really screwed? With my own research I've come to conclude the latter, but I so sincerely hope someone can prove me wrong...
EDIT:
For what it's worth, here is the H-boot information
VISION PUT SHIP S-ON
HBOOT-0.85.0013
MICROP-0425
RADIO-26.10.51.26
eMMC-boot
Apr 11 2011, 23:36:27
Yeah probably screwed... sorry
http://forum.xda-developers.com/showthread.php?p=33917375
Sent from my HTC Vision using Tapatalk 2
Hey, thanks for the reply. You are kinda confirming what I had already found out.
Guess all that is left to do is to take a hammer to my Desire Z brick, and to start to learn how to live life without a cell-phone and internet everywhere you go. Well, I guess we all did that 10 years ago.
Did you try the ruu... unlikely but last hope
Sent from my HTC Vision using Tapatalk 2
Thanks for your reply, demkantor.
No, I have not tried the RUU. And I'm sorry for having to ask this, because I'm sure you have answered this question a million times already, but can you explain to me what you mean by that?
I did run the "fastboot oem check_emmc_mid" command, and my chip showed up as the Samsung. So that doesn't look good.
It stands for ROM utility update or something like that, its what HTC uses for a full update to their phones when not done through an ota.
the thread I linked you too has a heading like stuck in boot loop not rooted
There I suggest trying to boot in same mode, factory reset or flashing latest ruu, unfortunately with a stock phone there isn't much else to do. But if all fails it more or less insures you have the bad chip and it has lost the ability to read and write to it.
Instruction to flash the ruu or in the HTC website, link in that post to it, just simple fastboot commands
Sent from my Nexus 7 using xda premium
demkantor said:
It stands for ROM utility update or something like that, its what HTC uses for a full update to their phones when not done through an ota.
the thread I linked you too has a heading like stuck in boot loop not rooted
There I suggest trying to boot in same mode, factory reset or flashing latest ruu, unfortunately with a stock phone there isn't much else to do. But if all fails it more or less insures you have the bad chip and it has lost the ability to read and write to it.
Instruction to flash the ruu or in the HTC website, link in that post to it, just simple fastboot commands
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thanks again for replying so quickly, demkantor.
I will look at that thread, and try flashing the latest ruu, and report back here. Although I guess we both kinda know my phone is completely dead already, at least I want to have tried every possible solution for a stock phone.
I'm just kinda upset with this whole business. This was not a cheap phone when I bought it, and all HTC has to say is: Sorry, your warranty ran out in August. There was a 16 month warranty on this phone, but of course the darn thing decided to die right after that.
I can still send it in for repairs, but I'll be looking at 250 dollars to have it fixed. That's money I don't have.
Any other comparable phone I can get on ebay will run about 150-200 dollars, and that's also something I was not expecting to have to shell out, especially with Christmas coming up.
And because I don't have a back-up cellphone, and no land-line, it just means that I'm pretty much completely cut off. I mean, on one hand it's really peaceful not to get any phone calls, but it's mostly just outright frustrating.
I can't believe there is not an extended warranty or something on these phones, because I'm sure that HTC is very well aware of this problem by now. Although the lady from HTC-support told me that I was the first person ever she talked to that had this problem.
Oh well, I'm just venting right now, so I'll stop typing, start flashing the ruu, and report back here in a little bit.
And thanks again demkantor, for your willingness to reply to questions that have been asked a million times already...
May I suggest buying a cheap g1 to have as a backup incase another similar thing happens, they are quite inexpensive now and are probably one of the best made smart phones, not to mention still somewhat developed on. Also consider finding another g2 or mytouch 4g slide if you want a qwerty, or for more money the samsung relay 4g seems promising.
For me personaly, although my opinion on htc has dropped tremedously over the past year or two, the g1 and g2 are just amazing phones for their time and to this day I can not find a better phone to suit my needs then the g2/dz regardless the price.
If you are in desperate need I used to buy and refurbish to sell both g1s and g2s (along with other phones) but have stopped selling for a few months due to school and getting married and all sorts of personal things keeping my side buissness moving (also fix and repair cars, motercycles etc) but if you can't find or need a reputable seller feel free to pm me as this is the last week of finals ill probably do some more of this soon
Sent from my HTC Vision using Tapatalk 2
demkantor said:
May I suggest buying a cheap g1 to have as a backup incase another similar thing happens, they are quite inexpensive now and are probably one of the best made smart phones, not to mention still somewhat developed on. Also consider finding another g2 or mytouch 4g slide if you want a qwerty, or for more money the samsung relay 4g seems promising.
For me personaly, although my opinion on htc has dropped tremedously over the past year or two, the g1 and g2 are just amazing phones for their time and to this day I can not find a better phone to suit my needs then the g2/dz regardless the price.
If you are in desperate need I used to buy and refurbish to sell both g1s and g2s (along with other phones) but have stopped selling for a few months due to school and getting married and all sorts of personal things keeping my side buissness moving (also fix and repair cars, motercycles etc) but if you can't find or need a reputable seller feel free to pm me as this is the last week of finals ill probably do some more of this soon
Sent from my HTC Vision using Tapatalk 2
Click to expand...
Click to collapse
Hi demkantor. Well, to be honest, after this fiasco of a phone I'm done with HTC. Needless to say I will never want to buy another Desire Z, because who's to say that one is not just gonna die soon? Also, my previous phone was a TytnII (also made by HTC, running Windows Mobile 6.1), and that thing was incredibly slow out of the box, and gradually got worse and worse over time. Apparently the Tytn II has a graphics chip that HTC never bothered to make a driver for, hence the screen is incredibly slow when doing things like scrolling through a menu or webpage.
HTC has now proven twice to me that they don't give a crap about their products, so neither am I going to.
That being said, I did try to flash the RUU with the link you provided, but it doesn't work. The updater tries to reboot the boot-loader and that makes my phone freeze up.
So I guess that's totally it then? Phone is dead, and that's that.
Yeah that's too bad, phone is shot. The g2/dz had two different chips, one great and one prone to failure. I have been liking the build quality of Samsung a little more as of late, but the older HTC's do seem better. The g1 suggestion is just to have a cheap sturdy backup, but you will probably want a more advanced phone for daily use.
There are always one of the various nexus models, but none come with a hardware keyboard. So if you need one and want to stay away from HTC consider the relay 4g by Samsung.
Sent from my Nexus 7 using xda premium
demkantor said:
Yeah that's too bad, phone is shot. The g2/dz had two different chips, one great and one prone to failure. I have been liking the build quality of Samsung a little more as of late, but the older HTC's do seem better. The g1 suggestion is just to have a cheap sturdy backup, but you will probably want a more advanced phone for daily use.
There are always one of the various nexus models, but none come with a hardware keyboard. So if you need one and want to stay away from HTC consider the relay 4g by Samsung.
Sent from my Nexus 7 using xda premium
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Click to collapse
Hi demkantor, Right, that's what I thought. Phone is shot. I'm gonna smack the hell out of it with a hammer now, just to get some frustration out of my system. Thinking about uploading that to Youtube, just to see how many kids out there will reply with a: "why did you kill a perfectly good phone?..."
If only this one would have come with the Sandisk chip. Who would have guessed it was possible for the eMMC to die this quickly? Little over a year and a half old, and always babied the darn thing. Not a scratch on it, never dropped...
Thank you for the G1 suggestion, but I'd rather save up a little longer and then buy a phone I do like. Guess I might have to do without the qwerty-keyboard in the future, because there are not a lot of phone out there with that option anymore.
I'll take a look at the relay 4g by Samsung. In the meantime, I did send you another PM...:good:
EDIT:
Yeah, the 4G looks like a nice phone, but is:
1) Way out of my budget
2) It's a T-mobile phone. I have an AT&T simcard...
Well, I can't believe there's no way out with HTC?!?!?!?
My backup phone is a brand new htc desire Z. ( I guy from my cell pohone provider get rid of it since they are ''old'').
Played some months with it, take it when my daily desirez had some trouble with custom roms...
So my unused back up desire z with stock rom (no-rotted), just get what you described!! Tried everything, looks like fried emmc.
Got the 7 times vibrate, htc logo, freeze on ruu restore...
what a waste...
Hi oVeRdOsE. Yeah, it's just outright ridiculous, how quick these phones with the bad eMMC's die. And HTC just doesn't care.
RUU !
RUU option from fastboot is your best chance of *trying* to save it !!
Else you could try and replace/repair the eMMC yourself !!
the Desire Z is still better then others in the market ! try ur best to save it !
mohnish.killer said:
RUU option from fastboot is your best chance of *trying* to save it !!
Else you could try and replace/repair the eMMC yourself !!
the Desire Z is still better then others in the market ! try ur best to save it !
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I understantd, but still, my dz is almost new...
RUU is just running for ever, do nothing.
with a fried chip your emmc can not read/write to some or all partitions making an ruu not an option. The only thing to do is boot from sd if you were rooted, if not time to get another phone, it sucks but yeah...
Sent from my HTC Vision using Tapatalk 2
demkantor said:
with a fried chip your emmc can not read/write to some or all partitions making an ruu not an option. The only thing to do is boot from sd if you were rooted, if not time to get another phone, it sucks but yeah...
Sent from my HTC Vision using Tapatalk 2
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Is eMMC replaceable?
If you own a factory machine to solder a new one in, if you were super good at it, soldering by hand would be extreamly difficult and getting a new chip to solder in would be hard as well. Then you would need to JTAG the new firmware onto the new chip... I'd just buy a new phone or buy a new motherboard
Sent from my Nexus 7 using xda premium
demkantor said:
If you own a factory machine to solder a new one in, if you were super good at it, soldering by hand would be extreamly difficult and getting a new chip to solder in would be hard as well. Then you would need to JTAG the new firmware onto the new chip... I'd just buy a new phone or buy a new motherboard
Sent from my Nexus 7 using xda premium
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Asking cuz i saw someone in forum have replaced it for like a 15 euros.I wouldn't try cuz i'm to nervous and will send it to the wall as a result If it was bigger...well i could make it. I know a guy who can do it. Actually he root my phone, cuz i didn't do it right after i bought it and didn't want to lose everything on phone. He has this little toolbox, that attaching to sim port and root in a 5 minutes or less
Yes, you could replace the eMMC chip, but to do BGA soldering you need special equipment and you need to be pretty skilled. Because of the known problem with the HTC Desire phones, the Chinese jumped on the bandwagon and are offering eMMC chips that come pre-installed.
This basically means that you don't need JTAG to put new firmware on the chip. After soldering it'll boot straight up.
You can buy one of these chips here, for example:
http://www.parts4repair.com/htc-desire-s-sandisk-sdin5c2-8g-nand-flash-chip-with-f/
Another fun fact is that the replacement chip is 8GB. But, as others said before: You need skill and the right equipment. I have a soldering iron and some basic skill, but I'm not even going to attempt to do this.
Hi guys,
So my trusty M7 finally started exhibiting the infamous purple fringing camera defect after close to two years. I thought I got lucky and got one of the original good ones, oh well. I've been busy with school and unfortunately haven't had chance to keep up with the M7 xda developments since I did S-off and root with the original exploit. I've been running the stock verizon ROM - never updated (blocked OTA update) because I need foxFi and I thought the more recent updates (kitkat) killed or crippled tether/foxFi operation.
Two questions:
1. I'd like to have send my phone to HTC to repair the camera module. A friend who did the same last fall had his phone updated to kikat and the latest official ROM. However, his was completely stock when sent in (no s-off or root, stock recovery). Is it wise for me to send in the phone as is to HTC? If not, what steps should I take?
2. I'd like to keep my existing ROM for the sole purpose of keeping FoxFi/tethering fully operational and trouble-free. Am I being completely nonsensical - do the more recent Android builds (kitkat and beyond) from Verizon really kill FoxFi/tethering?
Ideally, I'd love to have the camera repaired and keep my S-off/root status. Is this possible with sending back to HTC?
I did a search on the topic but didn't find an exact answer. If I missed it, I apologize in advance. Trying to finish grad school, and unfortunately just don't have as much free time to keep up with all the cool stuff at XDA as I used to be
I don't have any answer for you, but would like to know myself. The purple tint is the only reason I'm considering getting rid of my M7 soon.
Return to stock and lock/s-on. HTC may give you a different device, they may change the board out. If you send it in stock with s-off, it may invalidate the warranty on a worst case. If they honor the warranty, they will run their ruu and turn s-on anyway,, so just save yourself the trouble and do it yourself to avoid invalidating the warranty.
Edit: when you get your phone back, you can s-off with Sunshine and then use the old ruu's to return your phone to the old stock Rom and firmware.
Sent from my HTC6500LVW using XDA Free mobile app
My roommate sent his phone in for HTC to repair it. The CSR said for him to send it in and if they deem the camera issue is due to H/W malfunction they would repair it at no cost. He sent it in and it took over a month for him to get contact from HTC on whats going on with his device. He tried online chat, email, phone calls, and no one could give him an answer about whats going on. Another month goes by and he gets tired of waiting so he went onto his claim ticket and checked the box saying "just return my device". This is when he started to get emails, lots of emails, that they want him to pay $250 for the repair because it is out of warranty. I had him do another online chat with HTC and tell them, on htc twitter account they posted a tweet (that is no longer available) that the fix they had for the camera was software and that it WILL fix the purple hue issue. After about an hour or so the CSR wouldnt confirm HTC would fix the device so he requested for it to come back, as is and he would get just go insurance route. Another month passes and a box showed up from htc. It was his phone, or we thought it was. He hurried up and activated it and proceed to see if they fixed the issue. Once logging the IMIE into sprint site, it came back saying the phone was a Black HTC One m7 (the device is grey). Not a big deal, and we didnt think anything of it and tried out the camera. Camera worked great, and still does but now he is seeing the screen lifting off as if they forgot to glue it back down. you can almost separate the screen from the body with a finger nail or guitar pic. HTC wont offer to repair it because in the system it shows he declined the repair and wanted the device back. (they had to do something to the device because the IMIE is for a black phone not a grey one)
now i have the purple hue issue on my phone. I dont have a back up to let them have for 3 months as they figure out what parts they can pull to put into it. so i wont be dealing with their repair center. to much hassle to maybe get the phone fixed.
@synisterwolf
I find it VERY hard to believe in your story. (Trying my best not to sound negative... lol) Because I was one of the first people people to get the M7 and I got the Purple Hue as well. From the day I sent me phone, to the time it came back repaired at my doorstep... it was about 10 days. Including shipping. My HTC rep online was so helpful and helped me send it in with ease.
im_high_tech said:
@synisterwolf
I find it VERY hard to believe in your story. (Trying my best not to sound negative... lol) Because I was one of the first people people to get the M7 and I got the Purple Hue as well. From the day I sent me phone, to the time it came back repaired at my doorstep... it was about 10 days. Including shipping. My HTC rep online was so helpful and helped me send it in with ease.
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When did you send it in? Everyone has different experiences. If you read up in the international One section, you would see his story isn't too far fetched. If you used an unlock token or sent it in s-off and/or unlocked, they can in fact deny warranty claim and try to charge you for a new motherboard. (That is where the $250 charge would come from).
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
When did you send it in? Everyone has different experiences. If you read up in the international One section, you would see his story isn't too far fetched. If you used an unlock token or sent it in s-off and/or unlocked, they can in fact deny warranty claim and try to charge you for a new motherboard. (That is where the $250 charge would come from).
Sent from my HTC6500LVW using XDA Free mobile app
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I did S-On when I sent it in, I'm sure that made my process a lot smoother. This was about exactly a year ago. My purple issue wasn't horrible at first, but it progressively became worse so after like 6 months of suffering I sent it in.
im_high_tech said:
I did S-On when I sent it in, I'm sure that made my process a lot smoother. This was about exactly a year ago. My purple issue wasn't horrible at first, but it progressively became worse so after like 6 months of suffering I sent it in.
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Well,, if you sent in shortly after the m7 was realised, HTC said up and down it was software for quite awhile. You must have sent it in after they admitted it was hardware.
Sent from my HTC6500LVW using XDA Free mobile app
im_high_tech said:
I did S-On when I sent it in, I'm sure that made my process a lot smoother. This was about exactly a year ago. My purple issue wasn't horrible at first, but it progressively became worse so after like 6 months of suffering I sent it in.
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it was easy because it was in warranty. Mine and my roommates are both out of warranty. Even though HTC did say they would fix because they acknowledged it was in fact hardware related. I was like pulling teeth to get it done. I understand they will be fast for warrantys but the could care less if you are out of the 1 year range.
My roommates phone was never S-off or dev unlocked. he still has it 100% stock (which is weird to me) and HTC still did what they did. I guess you need to catch the right CSR on the right day or you could end up like he did. I'm not trying to persuade you not to do so. i just wanted to share the experience he had. When i couldnt get HTC to tell me they would without a doubt fix mine for free i gave up. I do have bestbuys insurance and i get a NEW device if i pay the 150 delectable. So i might wait till the last month i have on contract and pay the delectable and get the new device.
Appreciate the feedback. I haven't contacted HTC yet. My phone is obviously out of warranty (got it aug 2013 I think), though I was banking on HTC taking care of the repair for free since it was a hardware defect. I don't have access to a backup phone, and at this point, I am starting to think it's not worth the trouble to send it in :-/
This is a bummer... I really like the M7.
dashbored said:
Appreciate the feedback. I haven't contacted HTC yet. My phone is obviously out of warranty (got it aug 2013 I think), though I was banking on HTC taking care of the repair for free since it was a hardware defect. I don't have access to a backup phone, and at this point, I am starting to think it's not worth the trouble to send it in :-/
This is a bummer... I really like the M7.
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its worth a shot if the devices isnt your main device. wait till you upgrade then contact HTC and have them fix it. i wish i could remember where i saw that they accepted it as a H/W problem so i have proof but i cant. only the part where they said S/W would fix it. :/
synisterwolf said:
its worth a shot if the devices isnt your main device. wait till you upgrade then contact HTC and have them fix it. i wish i could remember where i saw that they accepted it as a H/W problem so i have proof but i cant. only the part where they said S/W would fix it. :/
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I said it. It is in the device F.A.Q. I will look up the support call as all calls are recorded for legal purposes. I will edit this when I get home and look up my ticket number for you.
Edit: sent PMs to you both with the support numbers as these shouldn't be shared publicly.
Sent from my HTC6500LVW using XDA Free mobile app
synisterwolf and uzephi thanks guys for the input! Got the PM uzephi. I'll definitely give this a shot whenever I do upgrade, although that might not be until August or September. The M7 is still pretty sweet even now, despite the camera issue. Honestly, if I could put in a new battery, I can see myself using the M7 as my main device for at least another year if not more.
Going on a tangent here, but it looks like I may have to with the mixed reviews of the M9 so far. I am guessing Qualcomm really messed up with 810 this time around...