Hi everybody,
After having tried to sort this mess out myself for days now, I feel that I am all out of options. I hate to have to bother you with this problem, because I'm sure I'm not the first one that has a fried Desire Z, but I really hope somebody can help me out. It seems that none of the solutions I have seen to revive this phone work for me.
Okay, so after having made that apology for wasting your time beforehand, let's see if somebody has any idea how to make my phones heart beating again.
The phone in question is the HTC Desire Z. It's not rooted and it's S-On. Honestly, before my phone died I did not even know what H-boot, fastboot, rooting or S-On meant. I had never heard of a bootloader before, but I've tried to educate myself on the matter as good as I could.
Anyway, it died after I tried to install a bunch of Market updates. Google taught me that that is how the phone dies for most people.
During the Market updates the phone froze, and I pulled the battery. After inserting the battery again, the phone got stuck in a boot loop. Pulling the battery yet again fixed that issue, and the phone booted fine.
And that's when I got stupid and decided to run the Market updates again. Long story short: Phone froze again, I pulled the battery, and now the phone is stuck displaying the HTC logo (without the "'Quietly Brilliant" slogan underneath) on a white background.
First thing I did was calling HTC support, just to find out the phone is not under warranty anymore. So I'll have to mess with it myself, hopefully with you guys trying to hold my hand during the process...
The phone will still boot in H-boot.
If I select FASTBOOT I can still communicate with the darn thing when it's hooked up to my computer's USB-port. So at least that part still works. I installed the Android SDK on my computer so I have fastboot on it.
Selecting RECOVERY will make the phone reboot. After displaying the HTC-logo for about 5-10 seconds it will display a fancy looking icon of a phone with a green arrow for a couple of seconds (I can try and make a photo of it if anyone wants to see it?), and after that the screen goes dark. Then it will vibrate 7 times, and that's it.
Selecting FACTORY RESET just instantly freezes the phone in H-boot.
I did find a couple of topics on this forum that looked helpful, but I just cannot figure out how to make it all work.
Here is one that looked very promising:
"[GUIDE] Booting an Android System when only Recovery is at your disposal"
http://forum.xda-developers.com/showthread.php?t=1572924
However, my problem is that Recovery is not at my disposal.
And that is where I got stuck. What is also not very helpful is that my phone is not rooted and it's S-on, and I can't find out how to root a unresponsive phone with which I only have FASTBOOT access. I don't even know if that is possible at all.
So yeah, again:
A completely stock Desire S with a fried eMMC chip and no working recovery in H-boot...Any ideas, or am I just really, really screwed? With my own research I've come to conclude the latter, but I so sincerely hope someone can prove me wrong...
EDIT:
For what it's worth, here is the H-boot information
VISION PUT SHIP S-ON
HBOOT-0.85.0013
MICROP-0425
RADIO-26.10.51.26
eMMC-boot
Apr 11 2011, 23:36:27
Yeah probably screwed... sorry
http://forum.xda-developers.com/showthread.php?p=33917375
Sent from my HTC Vision using Tapatalk 2
Hey, thanks for the reply. You are kinda confirming what I had already found out.
Guess all that is left to do is to take a hammer to my Desire Z brick, and to start to learn how to live life without a cell-phone and internet everywhere you go. Well, I guess we all did that 10 years ago.
Did you try the ruu... unlikely but last hope
Sent from my HTC Vision using Tapatalk 2
Thanks for your reply, demkantor.
No, I have not tried the RUU. And I'm sorry for having to ask this, because I'm sure you have answered this question a million times already, but can you explain to me what you mean by that?
I did run the "fastboot oem check_emmc_mid" command, and my chip showed up as the Samsung. So that doesn't look good.
It stands for ROM utility update or something like that, its what HTC uses for a full update to their phones when not done through an ota.
the thread I linked you too has a heading like stuck in boot loop not rooted
There I suggest trying to boot in same mode, factory reset or flashing latest ruu, unfortunately with a stock phone there isn't much else to do. But if all fails it more or less insures you have the bad chip and it has lost the ability to read and write to it.
Instruction to flash the ruu or in the HTC website, link in that post to it, just simple fastboot commands
Sent from my Nexus 7 using xda premium
demkantor said:
It stands for ROM utility update or something like that, its what HTC uses for a full update to their phones when not done through an ota.
the thread I linked you too has a heading like stuck in boot loop not rooted
There I suggest trying to boot in same mode, factory reset or flashing latest ruu, unfortunately with a stock phone there isn't much else to do. But if all fails it more or less insures you have the bad chip and it has lost the ability to read and write to it.
Instruction to flash the ruu or in the HTC website, link in that post to it, just simple fastboot commands
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thanks again for replying so quickly, demkantor.
I will look at that thread, and try flashing the latest ruu, and report back here. Although I guess we both kinda know my phone is completely dead already, at least I want to have tried every possible solution for a stock phone.
I'm just kinda upset with this whole business. This was not a cheap phone when I bought it, and all HTC has to say is: Sorry, your warranty ran out in August. There was a 16 month warranty on this phone, but of course the darn thing decided to die right after that.
I can still send it in for repairs, but I'll be looking at 250 dollars to have it fixed. That's money I don't have.
Any other comparable phone I can get on ebay will run about 150-200 dollars, and that's also something I was not expecting to have to shell out, especially with Christmas coming up.
And because I don't have a back-up cellphone, and no land-line, it just means that I'm pretty much completely cut off. I mean, on one hand it's really peaceful not to get any phone calls, but it's mostly just outright frustrating.
I can't believe there is not an extended warranty or something on these phones, because I'm sure that HTC is very well aware of this problem by now. Although the lady from HTC-support told me that I was the first person ever she talked to that had this problem.
Oh well, I'm just venting right now, so I'll stop typing, start flashing the ruu, and report back here in a little bit.
And thanks again demkantor, for your willingness to reply to questions that have been asked a million times already...
May I suggest buying a cheap g1 to have as a backup incase another similar thing happens, they are quite inexpensive now and are probably one of the best made smart phones, not to mention still somewhat developed on. Also consider finding another g2 or mytouch 4g slide if you want a qwerty, or for more money the samsung relay 4g seems promising.
For me personaly, although my opinion on htc has dropped tremedously over the past year or two, the g1 and g2 are just amazing phones for their time and to this day I can not find a better phone to suit my needs then the g2/dz regardless the price.
If you are in desperate need I used to buy and refurbish to sell both g1s and g2s (along with other phones) but have stopped selling for a few months due to school and getting married and all sorts of personal things keeping my side buissness moving (also fix and repair cars, motercycles etc) but if you can't find or need a reputable seller feel free to pm me as this is the last week of finals ill probably do some more of this soon
Sent from my HTC Vision using Tapatalk 2
demkantor said:
May I suggest buying a cheap g1 to have as a backup incase another similar thing happens, they are quite inexpensive now and are probably one of the best made smart phones, not to mention still somewhat developed on. Also consider finding another g2 or mytouch 4g slide if you want a qwerty, or for more money the samsung relay 4g seems promising.
For me personaly, although my opinion on htc has dropped tremedously over the past year or two, the g1 and g2 are just amazing phones for their time and to this day I can not find a better phone to suit my needs then the g2/dz regardless the price.
If you are in desperate need I used to buy and refurbish to sell both g1s and g2s (along with other phones) but have stopped selling for a few months due to school and getting married and all sorts of personal things keeping my side buissness moving (also fix and repair cars, motercycles etc) but if you can't find or need a reputable seller feel free to pm me as this is the last week of finals ill probably do some more of this soon
Sent from my HTC Vision using Tapatalk 2
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Click to collapse
Hi demkantor. Well, to be honest, after this fiasco of a phone I'm done with HTC. Needless to say I will never want to buy another Desire Z, because who's to say that one is not just gonna die soon? Also, my previous phone was a TytnII (also made by HTC, running Windows Mobile 6.1), and that thing was incredibly slow out of the box, and gradually got worse and worse over time. Apparently the Tytn II has a graphics chip that HTC never bothered to make a driver for, hence the screen is incredibly slow when doing things like scrolling through a menu or webpage.
HTC has now proven twice to me that they don't give a crap about their products, so neither am I going to.
That being said, I did try to flash the RUU with the link you provided, but it doesn't work. The updater tries to reboot the boot-loader and that makes my phone freeze up.
So I guess that's totally it then? Phone is dead, and that's that.
Yeah that's too bad, phone is shot. The g2/dz had two different chips, one great and one prone to failure. I have been liking the build quality of Samsung a little more as of late, but the older HTC's do seem better. The g1 suggestion is just to have a cheap sturdy backup, but you will probably want a more advanced phone for daily use.
There are always one of the various nexus models, but none come with a hardware keyboard. So if you need one and want to stay away from HTC consider the relay 4g by Samsung.
Sent from my Nexus 7 using xda premium
demkantor said:
Yeah that's too bad, phone is shot. The g2/dz had two different chips, one great and one prone to failure. I have been liking the build quality of Samsung a little more as of late, but the older HTC's do seem better. The g1 suggestion is just to have a cheap sturdy backup, but you will probably want a more advanced phone for daily use.
There are always one of the various nexus models, but none come with a hardware keyboard. So if you need one and want to stay away from HTC consider the relay 4g by Samsung.
Sent from my Nexus 7 using xda premium
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Click to collapse
Hi demkantor, Right, that's what I thought. Phone is shot. I'm gonna smack the hell out of it with a hammer now, just to get some frustration out of my system. Thinking about uploading that to Youtube, just to see how many kids out there will reply with a: "why did you kill a perfectly good phone?..."
If only this one would have come with the Sandisk chip. Who would have guessed it was possible for the eMMC to die this quickly? Little over a year and a half old, and always babied the darn thing. Not a scratch on it, never dropped...
Thank you for the G1 suggestion, but I'd rather save up a little longer and then buy a phone I do like. Guess I might have to do without the qwerty-keyboard in the future, because there are not a lot of phone out there with that option anymore.
I'll take a look at the relay 4g by Samsung. In the meantime, I did send you another PM...:good:
EDIT:
Yeah, the 4G looks like a nice phone, but is:
1) Way out of my budget
2) It's a T-mobile phone. I have an AT&T simcard...
Well, I can't believe there's no way out with HTC?!?!?!?
My backup phone is a brand new htc desire Z. ( I guy from my cell pohone provider get rid of it since they are ''old'').
Played some months with it, take it when my daily desirez had some trouble with custom roms...
So my unused back up desire z with stock rom (no-rotted), just get what you described!! Tried everything, looks like fried emmc.
Got the 7 times vibrate, htc logo, freeze on ruu restore...
what a waste...
Hi oVeRdOsE. Yeah, it's just outright ridiculous, how quick these phones with the bad eMMC's die. And HTC just doesn't care.
RUU !
RUU option from fastboot is your best chance of *trying* to save it !!
Else you could try and replace/repair the eMMC yourself !!
the Desire Z is still better then others in the market ! try ur best to save it !
mohnish.killer said:
RUU option from fastboot is your best chance of *trying* to save it !!
Else you could try and replace/repair the eMMC yourself !!
the Desire Z is still better then others in the market ! try ur best to save it !
Click to expand...
Click to collapse
I understantd, but still, my dz is almost new...
RUU is just running for ever, do nothing.
with a fried chip your emmc can not read/write to some or all partitions making an ruu not an option. The only thing to do is boot from sd if you were rooted, if not time to get another phone, it sucks but yeah...
Sent from my HTC Vision using Tapatalk 2
demkantor said:
with a fried chip your emmc can not read/write to some or all partitions making an ruu not an option. The only thing to do is boot from sd if you were rooted, if not time to get another phone, it sucks but yeah...
Sent from my HTC Vision using Tapatalk 2
Click to expand...
Click to collapse
Is eMMC replaceable?
If you own a factory machine to solder a new one in, if you were super good at it, soldering by hand would be extreamly difficult and getting a new chip to solder in would be hard as well. Then you would need to JTAG the new firmware onto the new chip... I'd just buy a new phone or buy a new motherboard
Sent from my Nexus 7 using xda premium
demkantor said:
If you own a factory machine to solder a new one in, if you were super good at it, soldering by hand would be extreamly difficult and getting a new chip to solder in would be hard as well. Then you would need to JTAG the new firmware onto the new chip... I'd just buy a new phone or buy a new motherboard
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Asking cuz i saw someone in forum have replaced it for like a 15 euros.I wouldn't try cuz i'm to nervous and will send it to the wall as a result If it was bigger...well i could make it. I know a guy who can do it. Actually he root my phone, cuz i didn't do it right after i bought it and didn't want to lose everything on phone. He has this little toolbox, that attaching to sim port and root in a 5 minutes or less
Yes, you could replace the eMMC chip, but to do BGA soldering you need special equipment and you need to be pretty skilled. Because of the known problem with the HTC Desire phones, the Chinese jumped on the bandwagon and are offering eMMC chips that come pre-installed.
This basically means that you don't need JTAG to put new firmware on the chip. After soldering it'll boot straight up.
You can buy one of these chips here, for example:
http://www.parts4repair.com/htc-desire-s-sandisk-sdin5c2-8g-nand-flash-chip-with-f/
Another fun fact is that the replacement chip is 8GB. But, as others said before: You need skill and the right equipment. I have a soldering iron and some basic skill, but I'm not even going to attempt to do this.
Related
I came to this conclusion 20 minutes ago, when my Desire went to hell again after 3 f*****g days from return from repair!!!
It froze during absolutely normal usage. After pulling out battery, it stuck in bootloop. Bootloader stopped working after connecting to laptop, fastboot failed to connect to laptop and bootloader won't start at all anymore. Hard reset didn't work.
As I said: Piece of crap.
Murphy's law: "Anything that can go wrong will go wrong"
Well, i'm sorry for that, if i was u, I'd take the opportunity to take a new phone
Not sure if I can do that.
I quite like my Desire to be honest.
Although I must say I played with a Metro UI theme today, and I liked the UI a lot.
I also finally got round to adding a custom ROM last night. Tried a few, and now settled on one.
The limited memory issue isn't one if you know what you're doing.
And I was lucky enough to get an OLED screen.
I would cry though if I had to send it in and they returned one with a SLCD.
So I can feel your pain, a little.
Question: Is it normal that Desire gets warm below battery? Because, it gets seriously warm after few seconds. Perhaps an overheating issue?
Maybe you experienced the dreaded overheat problem...
After a few seconds..?
Even on idle..?
IMHO it's not normal...
Search for the Desire reboot / overheat thread...
See if you have the same symptoms...
ok I love a piece of crap...
I think you should send it to repair again
madmatsui said:
ok I love a piece of crap...
Click to expand...
Click to collapse
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.
777ace said:
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.
Click to expand...
Click to collapse
Completely agree with everything you stated.
Terepin said:
Question: Is it normal that Desire gets warm below battery? Because, it gets seriously warm after few seconds. Perhaps an overheating issue?
Click to expand...
Click to collapse
It's either an overheating issue, or you are doing a lot of network intensive work. Because the radio is located below the battery. I also suspect that the processor is also located there.
Sent from my HTC Original Desire using Tapatalk
777ace said:
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.
Click to expand...
Click to collapse
+1
Totally agree with what you said. I have used my desire for a long time now and It's still one of the best phone I've ever encountered. So much that I've decided against getting sgs2 or even sensation. I will wait for quad core phones. LOL.
Sent from my HTC Original Desire using Tapatalk
So I requested pick up for repair. Fourth in three months....
In Germany you can request an new phone after 3 repair attempts ...
Dont know if its also in Slovakia but try it
I take I should ask new phone from HTC, right? Or from repair center?
Yes, you should definitely try that!
Not helping...
Terepin said:
Not helping...
Click to expand...
Click to collapse
Seems logically to the repair center for me..ask they
This applies to Slovakia also:
If they do not manage to repair within 30 days, you can request your money back.
If your phone gets broken 3 times (not sure if it should be the same problem) you can get your money back.
So found it, sorry for posting in slovak language:
V prípade, že má vec súčasne najmenej tri rôzne odstrániteľné chyby, pričom každá z nich bráni v riadnom užívaní, má spotrebiteľ právo rozhodnúť sa, či uplatní právo na výmenu tovaru alebo na vrátenie peňazí. To isté právo má aj vtedy, ak sa rovnaká chyba, aká bola najmenej dvakrát opravovaná, vyskytne tretíkrát v záručnej dobe.
So it has to be the same fault.
Anyway I would still try to get my money back, or a replacement phone.
Sent from my HTC Desire using XDA Premium App
I had a few similar situations like yours. All of them happen when I was using a 3rd party battery. Maybe you want to ask the repair center to check the battery?
Is just a piece of hardware which will brake down.
Unfortunately you are unlucky and it happens often then to others (I'v send mine once for repair in 13 months).
If I was in your position, I would ask for new phone (as it broke so many times).
When you get a new one sell it on eBay, add couple hundreds $ and you have an upgrade .
Easy
Or if you really don't like it. Sell it and buy an iPhone ;-P
Love the phone but getting kind of sick of this stuff. The phone has been crashing lately, went into a boot loop today that took me at least half an hour to get working again (pulled the sim, sd card and battery till it worked), about 5 minutes ago my phone was on charge and I was sending sms messages using browser texting, and I noticed I hadn't received any replies for a while, so I looked at my phone and noticed it was a phone icon with a red triangle and a red exclamation mark, I pulled the battery and everything booted up like normal, then I went to unlock my phone a minute later and it wasn't responding, but the green notification led was flashing. This is the second phone I've bought, this time with warranty so that's good, I generally really like the phone and I feel if I can fix these weird problems and get the battery life a little better it'll be perfect. Anyone have any ideas? I was thinking of doing a factory restore but I basically just got this phone, and I have so many apps installed (May possibly the problem). I'm running Juice Defender Beta... I think I might try and use Ultimate and not beta and see if that helps the situation, other then that, any ideas guys?
Okay so right now after rebooting my phone again, the phone locked and isn't responding again with the bottom soft keys lit up. This phone is driving me crazy I'm going to uninstall juice defender see if that helps.
Is the phone rooted? If you installed a buggy custom rom it could cause the problems you're seeing.
Sent from my T-Mobile G2 using XDA App
jgummeson said:
Is the phone rooted? If you installed a buggy custom rom it could cause the problems you're seeing.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Thanks for the reply, my phone is completely stock running the 2.3.3 OTA firmware. I uninstalled a few programs, juice defender beta being one of them and everything is working wonderfully now hmmm, besides my poor battery life of course.
Just had another crash while downloading 2 things from the market and now I have the red triangle and exclamation mark thing again..
And now my phone isn't turning on again!. I'm having so much luck with these wonderful devices. What should I do?
the only things, that comes to my mind needs root. root breaks your warranty.
So - i would try factory reset and after this, if it wount help, give it back to the shop for repair.
The red triangle/exclamation mark is stock recovery, you can pull up a menu in it by pressing vol up + power.
Do you get any error messages in that recovery? especially along the lines of:
E: Can't mount cache
If so, it might be a bad emmc chip.
-Nipqer
I didn't see any errors and now the phone wont turn on at all. Looks like I'll have to take it back
Okay so I got a brand new one replaced through warranty, it was the 28th day of the 28 day return period and it was the last one in stock, this one has nothing wrong with the screen which is good. Anyway I was wondering if anyone is willing to bounce ideas off me as to why this has happened to me twice. Bad apps? Juice defender? Custom launcher? (Zeam)? I find it hard to believe this is possible, but it could be.
Definitely don't think it was Zeam. Could just be rotten luck. Perhaps try installing your desired apps one at a time to verify that wasn't the cause. Best of luck.
Sent from my HTC Vision using XDA App
Ditamae said:
Definitely don't think it was Zeam. Could just be rotten luck. Perhaps try installing your desired apps one at a time to verify that wasn't the cause. Best of luck.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Good because I like Zeam . The problem with that is it's pretty much impossible to narrow it down like that, the first one took 3 months to die, second one took 2 weeks, I can't install an app then wait until it dies then determine that's the app that does it.
Don't think it was apps that caused your device to behave like that. Probably just faulty device...
Sent from my GT-I9100 using Tapatalk
mikk_ said:
Don't think it was apps that caused your device to behave like that. Probably just faulty device...
Sent from my GT-I9100 using Tapatalk
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Click to collapse
I think this has to be the case, an app couldn't fry the device like that could it? Even if it was trying to? I just sincerely hope this one isn't faulty... 3rd times the charm . So basically everyone's in agreement I don't have to do anything special just use the device like normal? Some people are saying don't install too many things, while others are saying just use it like normal what do you guys think. I don't think the amount of apps installed would do that, I had plenty of space left on my phone.
JDogg1329 said:
Okay so I got a brand new one replaced through warranty, it was the 28th day of the 28 day return period and it was the last one in stock, this one has nothing wrong with the screen which is good. Anyway I was wondering if anyone is willing to bounce ideas off me as to why this has happened to me twice. Bad apps? Juice defender? Custom launcher? (Zeam)? I find it hard to believe this is possible, but it could be.
Click to expand...
Click to collapse
It's probably closer to what Nipqer said with bad EMMC chip. I fully bricked my Desire Z and boy the s--t I did to that phone warranty would have been gone in a few seconds of research. I mean I rooted it, flashed it well over a hundred times. I took it into the HTC repair shop opened up my phone into CWM -- remember if a tech sees CWM -- warranty voided period. I showed him the E:/ can't mount error and he replaced the phone no questions asked. I think this is something that HTC is keeping under wraps instead of doing a massive recall just replacing any unit where this occurs no questions asked. Probably worried about getting a massive class action lawsuit where a judge will force them into doing a recall and giving thier customers a major settlement. Obviously this is only speculation, but I also talked to a good friend who is the west coast business manager for all of Rogers in Canada and he said that every Desire Z that is having problems is getting returned no questions asked, and he said that is completely out of the ordinary for HTC. So my guess something is up and we will never really find out the truth, just count your blessings with this.
Hmm interesting, thanks for your reply gave me something to think about. I guess it makes sense, the phones over a year old and HTC doesn't want to deal with it. I was surprised how quickly and easily I walked out of the Vodafone store with a brand new desire z, tho I've never done it before and it could be standard procedure. Anyway I hope this ones okay, otherwise I'll just take it back again.
I would by no means consider myself a NOOB, as no one ever wants to be a newb. Although i have bricked and burned up a few devices. I have been a member of XDA for some quite some time. I started with an HTC HD2, i was dual booting windows phone 7 and gingerbread. UltimateDroid, to this day is and was still my favorite ROM of all time. Still wonder what happened to that guy. I ended up burning up that phone so much so that it would lock up and i would have to put it in the freezer for 10 minutes before putting the battery back in and turning it on. From there i graduated to an HTC sensation. Phone was awesome, i was running an early version of the InsertCoin rom, until i was on skype and dropped the phone. For some reason upon dropping the phone, it never turned on again. I then had a samsung galaxy captivate and was dissatisfied to find out i could only get 2g on tmobile based on the antenna in the phone not being able to recieve tmo's 3g signal. From there i went on to an LG G2x, what a great phone. I was using the Tsugi Rom with the oyusame overclocked, stock voltage kernel. I got kind of sick of the phone because i had flashed every new rom that came out and it just started to get redundant for me, that was when i got my Galaxy S2 Hercules. I love this phone but alas, in my continued need to root and flash the crap out of my phone with all XDA's latest and greatest goodies, i flashed a rom that didnt boot. (This was most certainly my fault for NOT THOUROUGHLY READING THE INSTRUCTIONS) so in discovering this with only a few minutes to spare before work, i opened up odin before work and grabbed what i thought was clockwork recovery and flashed it. This was not clockwork recovery and upon and flashing i recieved what every modder on here is terrifed of. QHSUSB_DLOAD followed by that god awful windows device driver error noise. Pissed off driving to work with no phone, i immediately ordered a USB jig off amazon for $3.50 cents plus an addition $35.00 to overnight ship it to my house. So impulsive to fix my phone, i even stopped at radio shack and bought myself a pack of 100k ohm resistors to try and make the part myself. Several broken usb cables, and my kitchen table looking like a tweekers wet dream later i had no resolution. I woke up the next morning tracking my usb jig every half hour and was very excited to recieve it, goign as far as to tell my wife that i would no longer be going to get her coffee or visiting her parents as I would be pre-occupied with my phone for a while. Murphy's law however saw otherwise as this did not fix my issue either. I of course knew that if i called T-Mo the insurance would not cover this. So i started calling local cellphone repair shops. After about the fifth place i called, i realized that most of those people are lightyears behind whats happening on here and found that when i tried to talk tech they would sit there and scratch their heads. Out of options, I called the 800 number for samsung on the label underneath the battery. I very openly and honestly explained to the lady that i had rooted my phone, installed a custom recovery and was flashing custom roms. I then explained something went terribly wrong and the phone does not respond at all. I also explained the QHSUSB_DLOAD problem. I believe this explanation went a little beyond they types of calls she was used to recieving. She did however explain that Samsung provides complimentry re-flashes of bricked phones as long as there is no hardware damage done to the device. She then e-mailed me a ups label with shipping paid , and my phone is in the process of being repaired. I did buy yet another HTC sensation to get me by for the 2 business day shipping to samsung, the 7 business day evaluation and repair process, and another 2 days for me to get it back. I hope this can help anyone who has made the same mistake, and moreso i hope this can show others how rushing, being careless, and not reading the instructions can come with HEAVY consequences. Although all should work for me just fine, i still had to spend $150 on a used sensation with a cracked screen, and the nearly 2 weeks of downtime i am without my GS2.
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Devices: HTC HD2(DEAD), HTC - Sensation(DEAD) Samsung Captivate(SOLD) LG G2X(SOLD) Galaxy S2 T989 (OUT FOR REPAIR) HTC Sensation (Were keeping that stock at least until i get the glass replaced and my GS2 back) LG G2X (Waiting to warranty my fiance's sensation to get it back)
Sent from my SGH-T989 using Tapatalk 2
LuniZ916 said:
I would by no means consider myself a NOOB, as no one ever wants to be a newb. Although i have bricked and burned up a few devices. I have been a member of XDA for some quite some time. I started with an HTC HD2, i was dual booting windows phone 7 and gingerbread. UltimateDroid, to this day is and was still my favorite ROM of all time. Still wonder what happened to that guy. I ended up burning up that phone so much so that it would lock up and i would have to put it in the freezer for 10 minutes before putting the battery back in and turning it on. From there i graduated to an HTC sensation. Phone was awesome, i was running an early version of the InsertCoin rom, until i was on skype and dropped the phone. For some reason upon dropping the phone, it never turned on again. I then had a samsung galaxy captivate and was dissatisfied to find out i could only get 2g on tmobile based on the antenna in the phone not being able to recieve tmo's 3g signal. From there i went on to an LG G2x, what a great phone. I was using the Tsugi Rom with the oyusame overclocked, stock voltage kernel. I got kind of sick of the phone because i had flashed every new rom that came out and it just started to get redundant for me, that was when i got my Galaxy S2 Hercules. I love this phone but alas, in my continued need to root and flash the crap out of my phone with all XDA's latest and greatest goodies, i flashed a rom that didnt boot. (This was most certainly my fault for NOT THOUROUGHLY READING THE INSTRUCTIONS) so in discovering this with only a few minutes to spare before work, i opened up odin before work and grabbed what i thought was clockwork recovery and flashed it. This was not clockwork recovery and upon and flashing i recieved what every modder on here is terrifed of. QHSUSB_DLOAD followed by that god awful windows device driver error noise. Pissed off driving to work with no phone, i immediately ordered a USB jig off amazon for $3.50 cents plus an addition $35.00 to overnight ship it to my house. So impulsive to fix my phone, i even stopped at radio shack and bought myself a pack of 100k ohm resistors to try and make the part myself. Several broken usb cables, and my kitchen table looking like a tweekers wet dream later i had no resolution. I woke up the next morning tracking my usb jig every half hour and was very excited to recieve it, goign as far as to tell my wife that i would no longer be going to get her coffee or visiting her parents as I would be pre-occupied with my phone for a while. Murphy's law however saw otherwise as this did not fix my issue either. I of course knew that if i called T-Mo the insurance would not cover this. So i started calling local cellphone repair shops. After about the fifth place i called, i realized that most of those people are lightyears behind whats happening on here and found that when i tried to talk tech they would sit there and scratch their heads. Out of options, I called the 800 number for samsung on the label underneath the battery. I very openly and honestly explained to the lady that i had rooted my phone, installed a custom recovery and was flashing custom roms. I then explained something went terribly wrong and the phone does not respond at all. I also explained the QHSUSB_DLOAD problem. I believe this explanation went a little beyond they types of calls she was used to recieving. She did however explain that Samsung provides complimentry re-flashes of bricked phones as long as there is no hardware damage done to the device. She then e-mailed me a ups label with shipping paid , and my phone is in the process of being repaired. I did buy yet another HTC sensation to get me by for the 2 business day shipping to samsung, the 7 business day evaluation and repair process, and another 2 days for me to get it back. I hope this can help anyone who has made the same mistake, and moreso i hope this can show others how rushing, being careless, and not reading the instructions can come with HEAVY consequences. Although all should work for me just fine, i still had to spend $150 on a used sensation with a cracked screen, and the nearly 2 weeks of downtime i am without my GS2.
___________________________________________________________________________________________________________________
Devices: HTC HD2(DEAD), HTC - Sensation(DEAD) Samsung Captivate(SOLD) LG G2X(SOLD) Galaxy S2 T989 (OUT FOR REPAIR) HTC Sensation (Were keeping that stock at least until i get the glass replaced and my GS2 back) LG G2X (Waiting to warranty my fiance's sensation to get it back)
Click to expand...
Click to collapse
Same thing happen to me the dreaded QHSUSB error when I bricked my exhibit2. I know how you feel.
Sent from my SGH-T989 using XDA Premium App
Lol. I bricked mt very first phone (the T989) the very first day i got it. I got it replaced for free with that 14 day gap thing that Tmo has. Got lucky. Ive never had a bad flash since.
Sent from my SGH-T989 using xda app-developers app
I've been on xda for quite some time now, and i know for a fact that people have gotten their phones replaced through standard warranty when they got that error, the old "it stopped working and won't turn on" has worked for some. If you cannot revive it chances are that no one at samsung can, i don't think they even bother, they just open it and reflash the phone.
supraman89 said:
I've been on xda for quite some time now, and i know for a fact that people have gotten their phones replaced through standard warranty when they got that error, the old "it stopped working and won't turn on" has worked for some. If you cannot revive it chances are that no one at samsung can, i don't think they even bother, they just open it and reflash the phone.
Click to expand...
Click to collapse
Stupid kies mini hard bricked my trusty vibrant... Luckily, t-mobile replaced it for free, but it was the horrible exhibit 1.
supraman89 said:
I've been on xda for quite some time now, and i know for a fact that people have gotten their phones replaced through standard warranty when they got that error, the old "it stopped working and won't turn on" has worked for some. If you cannot revive it chances are that no one at samsung can, i don't think they even bother, they just open it and reflash the phone.
Click to expand...
Click to collapse
Yeah most people went through regular warranty exchanges, but from what the OP was explaining he's a very honest person and would have said that he rooted the phone therefore he would not be able to exchange it.
That's good that he's honest, but it would have been a lot easier to just do that and get the phone next day because TMobile is just going to send that phone back to Samsung and they'll do the exact same thing they're doing to his phone now
Sent from my SGH-T989 using xda app-developers app
This sounds exactly like something I would! Especially buying parts thinking I could fix it!!
I feel so at home on xda!!
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
U could a saved a ton of time and money by just saying ur phone stopped working. Cuz technically it did
Sent from my SGH-T989 using xda app-developers app
LOOOOOOL this made my day^^
I have my phone till two years now and i bricked it once by disconnecting by mistake while unlocking bootloader (yes i fell with my phone in the hand and lukily it only disconnected and didnt pull my laptop with it.
I had it fixed in a half hour^^
Greets
Sent from my Xperia X10 using xda app-developers app
Good to know thanks
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
My very first device was the Mytouch 3G on T-Mobile. Back then, it was maybe the 2nd Android phone to have even existed at that point.
Me, never being satisfied with anything stock and coming from a heavily modified blackberry, wanted to tweak the hell out of it.
Back then, it took a LOT more to root and flash, ESPECIALLY HTC Devices. There were no custom tools yet to root, and the only easy part was using CWM. You HAD to use adb commands to exploit to get root and even get CWM on the device at that point, but only AFTER downgrading it back to Android 1.5, but after that it was easy.
(I couldn't believe how fast and easy it was to root and flash on the T989 after having HTC devices up until last year)
Anyways, I somehow managed to get it CWM to boot (you had to boot into normal recovery after replacing update.zip with a CWM zip, and then flash the new update.zip file back then) and went to flash a ROM, and instead I flashed a zip, but the wrong ROM was uploaded by the OP, and what I had flashed as for the G1. It was literally only uploaded for all of maybe 2 minutes before he pulled the post down and uploaded the correct version.
I was the ONLY one who downloaded and flashed it within that 2 minute window.
Needless to say, I hated my life.
Now the funny part:
I was so paranoid back then about not letting T-Mobile know that I was rooted, that I literally bought a BRAND NEW Mytouch 3G (because you couldn't even find broken ones on ebay yet) and sold the broken one, which I bought the day before mind you, for $20. I wish I would have known that, back then, there were no counters on the MT3G. T-Mobile would have never known as it wouldn't boot.
:crying:
Flash forward to today, and IDGAF.
OK, So here's my situation with HTC Warranty repairs: (Long explanation of my back-story, scroll down to bold type if you just want to read the question)
My Verizon HTC one, I purchased the first day it was available, and promptly unlocked through htcdev.com. Following that I installed a custom recovery and rooted. I remained on stock ROM, but did get rid of some bloat as well as installed wifi tether.
So, while charging it one day. It got extremely hot and I smelled that "magic smoke" that all electronic devices seem to run on. I quickly unplugged the charger, and saw that the usb plug had started melting slightly, and there were black "charred" marks around the phone's USB port. After this my bottom speaker failed to work, making only a clicking noise anytime audio was played. The top speaker was unaffected. More importantly, the usb port failed to sync properly to my computer. The computer would not recognize my phone. Yikes!
Due to 2 drops of my DNA and cracked screens, I had no insurance on my HTC ONE. Figured I had to contact HTC and see what could be done. They had me do some diagnostics (*#*#3424#*#*), etc... and determined it needed to be sent in for repair. Knowing I had unlocked and tampered flags displayed on my phone, this is where I thought to myself, ugh, I think I may be screwed. Worse yet, when I tried to do a wipe, I must've hit the wrong option, and the phone was soft-bricked. Would not go past the green HTC screen. I could boot into fastboot, and recovery, but could not access fastboot USB mode. Since my phone would not connect to the computer properly, I could not fix it. OK, cross my fingers and sent it in this past Monday 9/30, they received it on Wednesday 10/2.
At this point, I'm thinking I'm certainly going to have to pay for repairs, knowing I made the matters much worse when I did the wipe. But to my surprise, it seems that they have repaired my phone and it's on it's way back to me. So either they did not and will not fix it and sent it back as -is (unlikely) or they fixed it under warranty with no charges.
SO HERE'S MY QUESTION:
Knowing they must have loaded factory fresh software making it locked again, can I use the same unlock code from htcdev? If they had to replace the mainboard, would this mean my unlock code may no longer work? (Does the IMEI change, or anything?)
They shipped it out Friday 10/4 and I will get it back on Wednesday 10/9. I will post updates with what I find, but was just curious. I also wanted to share my experience with HTC Warranty Repair.
Thanks,
Flip
I really have no idea if you can use the same token from htcdev, but I recall that it only cost me a small amount of time (no money) to get a code from htcdev, so why screw around experimenting? Just get a new unlock code.
Flip_5 said:
OK, So here's my situation with HTC Warranty repairs: (Long explanation of my back-story, scroll down to bold type if you just want to read the question)
My Verizon HTC one, I purchased the first day it was available, and promptly unlocked through htcdev.com. Following that I installed a custom recovery and rooted. I remained on stock ROM, but did get rid of some bloat as well as installed wifi tether.
So, while charging it one day. It got extremely hot and I smelled that "magic smoke" that all electronic devices seem to run on. I quickly unplugged the charger, and saw that the usb plug had started melting slightly, and there were black "charred" marks around the phone's USB port. After this my bottom speaker failed to work, making only a clicking noise anytime audio was played. The top speaker was unaffected. More importantly, the usb port failed to sync properly to my computer. The computer would not recognize my phone. Yikes!
Due to 2 drops of my DNA and cracked screens, I had no insurance on my HTC ONE. Figured I had to contact HTC and see what could be done. They had me do some diagnostics (*#*#3424#*#*), etc... and determined it needed to be sent in for repair. Knowing I had unlocked and tampered flags displayed on my phone, this is where I thought to myself, ugh, I think I may be screwed. Worse yet, when I tried to do a wipe, I must've hit the wrong option, and the phone was soft-bricked. Would not go past the green HTC screen. I could boot into fastboot, and recovery, but could not access fastboot USB mode. Since my phone would not connect to the computer properly, I could not fix it. OK, cross my fingers and sent it in this past Monday 9/30, they received it on Wednesday 10/2.
At this point, I'm thinking I'm certainly going to have to pay for repairs, knowing I made the matters much worse when I did the wipe. But to my surprise, it seems that they have repaired my phone and it's on it's way back to me. So either they did not and will not fix it and sent it back as -is (unlikely) or they fixed it under warranty with no charges.
SO HERE'S MY QUESTION:
Knowing they must have loaded factory fresh software making it locked again, can I use the same unlock code from htcdev? If they had to replace the mainboard, would this mean my unlock code may no longer work? (Does the IMEI change, or anything?)
They shipped it out Friday 10/4 and I will get it back on Wednesday 10/9. I will post updates with what I find, but was just curious. I also wanted to share my experience with HTC Warranty Repair.
Thanks,
Flip
Click to expand...
Click to collapse
Yes your unlock code will stop working but the exploit is coming soon so it's okay
Sent from my HTC6500LVW using xda app-developers app
jpradley said:
I really have no idea if you can use the same token from htcdev, but I recall that it only cost me a small amount of time (no money) to get a code from htcdev, so why screw around experimenting? Just get a new unlock code.
Click to expand...
Click to collapse
You must be thinking of another phone because right now on vzw the only way to unlock is s-off
Sent from my HTC6500LVW using Tapatalk now Free
dottat said:
You must be thinking of another phone because right now on vzw the only way to unlock is s-off
Sent from my HTC6500LVW using Tapatalk now Free
Click to expand...
Click to collapse
Oops -- I did forget to note that before htcdev can do anything (old code or new) the phone has to first be in S-OFF mode, which at the moment means availing oneself of Sonic's service.
I am guessing he got htc dev unlock day 1 like me.
but it's a different phone so, ... no.. it wont work..
Based on your description, there's gotta be a 0% chance you're getting the same device back. Shouldn't you be getting a replacement?
If the return report says "repaired" I'm betting that's a communication error from a lazy/sloppy tech.
-Matt
We really gotta work on finding that special secret tool they (HTC) has to pop these phones apart easy
Sent from my Nexus 7 using Tapatalk 4
dottat said:
We really gotta work on finding that special secret tool they (HTC) has to pop these phones apart easy
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
I'd venture a guess that the aluminum body isn't really something HTC cares about; the innards are the expensive bits. HTC probably just peels back the case, makes sure the components are in working order (and a complete reflash), and then just throw everything in a new outer case. Simple, fast, and doesn't require slow-and-careful disassembly. Again, this is just a complete guess, though it seems logical.
Rain724 said:
I'd venture a guess that the aluminum body isn't really something HTC cares about; the innards are the expensive bits. HTC probably just peels back the case, makes sure the components are in working order (and a complete reflash), and then just throw everything in a new outer case. Simple, fast, and doesn't require slow-and-careful disassembly. Again, this is just a complete guess, though it seems logical.
Click to expand...
Click to collapse
would be sick if the backs came off easy(er)
I'd def purchase the blue and red and black, and switch.
andybones said:
would be sick if the backs came off easy(er)
I'd def purchase the blue and red and black, and switch.
Click to expand...
Click to collapse
That's would be awesome... I really wanted blue.,.
Sent from my HTC6500LVW using xda app-developers app
HTC has been quoted as saying they have such a tool...we just gotta find out who has such a tool.
http://www.engadget.com/2013/07/10/htc-one-repair-justin-huang/
Sent from my Nexus 7 using Tapatalk 4
Rain724 said:
I'd venture a guess that the aluminum body isn't really something HTC cares about; the innards are the expensive bits. HTC probably just peels back the case, makes sure the components are in working order (and a complete reflash), and then just throw everything in a new outer case. Simple, fast, and doesn't require slow-and-careful disassembly. Again, this is just a complete guess, though it seems logical.
Click to expand...
Click to collapse
While I agree that the body is probably not that expensive, most of the tear down videos I have seen also destroy the glass and some times the screen. So your general theory does not hold up... the "innards" get broken too. I hope the posts about the "magic" tool to open the back are true, and really, it only makes sense. You have to be able to service and refurbish the phone otherwise the costs would sky rocket.
Hi guys,
So my trusty M7 finally started exhibiting the infamous purple fringing camera defect after close to two years. I thought I got lucky and got one of the original good ones, oh well. I've been busy with school and unfortunately haven't had chance to keep up with the M7 xda developments since I did S-off and root with the original exploit. I've been running the stock verizon ROM - never updated (blocked OTA update) because I need foxFi and I thought the more recent updates (kitkat) killed or crippled tether/foxFi operation.
Two questions:
1. I'd like to have send my phone to HTC to repair the camera module. A friend who did the same last fall had his phone updated to kikat and the latest official ROM. However, his was completely stock when sent in (no s-off or root, stock recovery). Is it wise for me to send in the phone as is to HTC? If not, what steps should I take?
2. I'd like to keep my existing ROM for the sole purpose of keeping FoxFi/tethering fully operational and trouble-free. Am I being completely nonsensical - do the more recent Android builds (kitkat and beyond) from Verizon really kill FoxFi/tethering?
Ideally, I'd love to have the camera repaired and keep my S-off/root status. Is this possible with sending back to HTC?
I did a search on the topic but didn't find an exact answer. If I missed it, I apologize in advance. Trying to finish grad school, and unfortunately just don't have as much free time to keep up with all the cool stuff at XDA as I used to be
I don't have any answer for you, but would like to know myself. The purple tint is the only reason I'm considering getting rid of my M7 soon.
Return to stock and lock/s-on. HTC may give you a different device, they may change the board out. If you send it in stock with s-off, it may invalidate the warranty on a worst case. If they honor the warranty, they will run their ruu and turn s-on anyway,, so just save yourself the trouble and do it yourself to avoid invalidating the warranty.
Edit: when you get your phone back, you can s-off with Sunshine and then use the old ruu's to return your phone to the old stock Rom and firmware.
Sent from my HTC6500LVW using XDA Free mobile app
My roommate sent his phone in for HTC to repair it. The CSR said for him to send it in and if they deem the camera issue is due to H/W malfunction they would repair it at no cost. He sent it in and it took over a month for him to get contact from HTC on whats going on with his device. He tried online chat, email, phone calls, and no one could give him an answer about whats going on. Another month goes by and he gets tired of waiting so he went onto his claim ticket and checked the box saying "just return my device". This is when he started to get emails, lots of emails, that they want him to pay $250 for the repair because it is out of warranty. I had him do another online chat with HTC and tell them, on htc twitter account they posted a tweet (that is no longer available) that the fix they had for the camera was software and that it WILL fix the purple hue issue. After about an hour or so the CSR wouldnt confirm HTC would fix the device so he requested for it to come back, as is and he would get just go insurance route. Another month passes and a box showed up from htc. It was his phone, or we thought it was. He hurried up and activated it and proceed to see if they fixed the issue. Once logging the IMIE into sprint site, it came back saying the phone was a Black HTC One m7 (the device is grey). Not a big deal, and we didnt think anything of it and tried out the camera. Camera worked great, and still does but now he is seeing the screen lifting off as if they forgot to glue it back down. you can almost separate the screen from the body with a finger nail or guitar pic. HTC wont offer to repair it because in the system it shows he declined the repair and wanted the device back. (they had to do something to the device because the IMIE is for a black phone not a grey one)
now i have the purple hue issue on my phone. I dont have a back up to let them have for 3 months as they figure out what parts they can pull to put into it. so i wont be dealing with their repair center. to much hassle to maybe get the phone fixed.
@synisterwolf
I find it VERY hard to believe in your story. (Trying my best not to sound negative... lol) Because I was one of the first people people to get the M7 and I got the Purple Hue as well. From the day I sent me phone, to the time it came back repaired at my doorstep... it was about 10 days. Including shipping. My HTC rep online was so helpful and helped me send it in with ease.
im_high_tech said:
@synisterwolf
I find it VERY hard to believe in your story. (Trying my best not to sound negative... lol) Because I was one of the first people people to get the M7 and I got the Purple Hue as well. From the day I sent me phone, to the time it came back repaired at my doorstep... it was about 10 days. Including shipping. My HTC rep online was so helpful and helped me send it in with ease.
Click to expand...
Click to collapse
When did you send it in? Everyone has different experiences. If you read up in the international One section, you would see his story isn't too far fetched. If you used an unlock token or sent it in s-off and/or unlocked, they can in fact deny warranty claim and try to charge you for a new motherboard. (That is where the $250 charge would come from).
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
When did you send it in? Everyone has different experiences. If you read up in the international One section, you would see his story isn't too far fetched. If you used an unlock token or sent it in s-off and/or unlocked, they can in fact deny warranty claim and try to charge you for a new motherboard. (That is where the $250 charge would come from).
Sent from my HTC6500LVW using XDA Free mobile app
Click to expand...
Click to collapse
I did S-On when I sent it in, I'm sure that made my process a lot smoother. This was about exactly a year ago. My purple issue wasn't horrible at first, but it progressively became worse so after like 6 months of suffering I sent it in.
im_high_tech said:
I did S-On when I sent it in, I'm sure that made my process a lot smoother. This was about exactly a year ago. My purple issue wasn't horrible at first, but it progressively became worse so after like 6 months of suffering I sent it in.
Click to expand...
Click to collapse
Well,, if you sent in shortly after the m7 was realised, HTC said up and down it was software for quite awhile. You must have sent it in after they admitted it was hardware.
Sent from my HTC6500LVW using XDA Free mobile app
im_high_tech said:
I did S-On when I sent it in, I'm sure that made my process a lot smoother. This was about exactly a year ago. My purple issue wasn't horrible at first, but it progressively became worse so after like 6 months of suffering I sent it in.
Click to expand...
Click to collapse
it was easy because it was in warranty. Mine and my roommates are both out of warranty. Even though HTC did say they would fix because they acknowledged it was in fact hardware related. I was like pulling teeth to get it done. I understand they will be fast for warrantys but the could care less if you are out of the 1 year range.
My roommates phone was never S-off or dev unlocked. he still has it 100% stock (which is weird to me) and HTC still did what they did. I guess you need to catch the right CSR on the right day or you could end up like he did. I'm not trying to persuade you not to do so. i just wanted to share the experience he had. When i couldnt get HTC to tell me they would without a doubt fix mine for free i gave up. I do have bestbuys insurance and i get a NEW device if i pay the 150 delectable. So i might wait till the last month i have on contract and pay the delectable and get the new device.
Appreciate the feedback. I haven't contacted HTC yet. My phone is obviously out of warranty (got it aug 2013 I think), though I was banking on HTC taking care of the repair for free since it was a hardware defect. I don't have access to a backup phone, and at this point, I am starting to think it's not worth the trouble to send it in :-/
This is a bummer... I really like the M7.
dashbored said:
Appreciate the feedback. I haven't contacted HTC yet. My phone is obviously out of warranty (got it aug 2013 I think), though I was banking on HTC taking care of the repair for free since it was a hardware defect. I don't have access to a backup phone, and at this point, I am starting to think it's not worth the trouble to send it in :-/
This is a bummer... I really like the M7.
Click to expand...
Click to collapse
its worth a shot if the devices isnt your main device. wait till you upgrade then contact HTC and have them fix it. i wish i could remember where i saw that they accepted it as a H/W problem so i have proof but i cant. only the part where they said S/W would fix it. :/
synisterwolf said:
its worth a shot if the devices isnt your main device. wait till you upgrade then contact HTC and have them fix it. i wish i could remember where i saw that they accepted it as a H/W problem so i have proof but i cant. only the part where they said S/W would fix it. :/
Click to expand...
Click to collapse
I said it. It is in the device F.A.Q. I will look up the support call as all calls are recorded for legal purposes. I will edit this when I get home and look up my ticket number for you.
Edit: sent PMs to you both with the support numbers as these shouldn't be shared publicly.
Sent from my HTC6500LVW using XDA Free mobile app
synisterwolf and uzephi thanks guys for the input! Got the PM uzephi. I'll definitely give this a shot whenever I do upgrade, although that might not be until August or September. The M7 is still pretty sweet even now, despite the camera issue. Honestly, if I could put in a new battery, I can see myself using the M7 as my main device for at least another year if not more.
Going on a tangent here, but it looks like I may have to with the mixed reviews of the M9 so far. I am guessing Qualcomm really messed up with 810 this time around...