Anyone sent galaxy device for Warranty Repair?
i sent mine to samsung Repair center (3.5mm heaphone jack not working)
6/8/2013 8:35 AM-Cynthia Sosa: The Unit did not pass Quality Assurance Check.
6/7/2013 11:56 AM-Cynthia Sosa: The unit has left the technician. SOLUTION: Replaced Component - Replaced Component - Replaced Compo
nent - Replaced PBA
6/7/2013 9:49 AM-Cynthia Sosa: The Unit did not pass Quality Assurance Check.
6/6/2013 8:24 AM-Cynthia Sosa: The unit has left the technician. SOLUTION: Replaced Component - Replaced Component - Passed All Func
tional Testing
6/5/2013 10:21 AM-Dulce Amaya: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
as u can see they change my pba and fail to pass quality assurance check twice..
does anyone know whats goin on??
i hope they dont messup the device
hhhstonehhh said:
Anyone sent galaxy device for Warranty Repair?
i sent mine to samsung Repair center (3.5mm heaphone jack not working)
6/8/2013 8:35 AM-Cynthia Sosa: The Unit did not pass Quality Assurance Check.
6/7/2013 11:56 AM-Cynthia Sosa: The unit has left the technician. SOLUTION: Replaced Component - Replaced Component - Replaced Compo
nent - Replaced PBA
6/7/2013 9:49 AM-Cynthia Sosa: The Unit did not pass Quality Assurance Check.
6/6/2013 8:24 AM-Cynthia Sosa: The unit has left the technician. SOLUTION: Replaced Component - Replaced Component - Passed All Func
tional Testing
6/5/2013 10:21 AM-Dulce Amaya: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
as u can see they change my pba and fail to pass quality assurance check twice..
does anyone know whats goin on??
i hope they dont messup the device
Click to expand...
Click to collapse
6/6/2013 8:24 AM-Cynthia Sosa: The unit has left the technician. SOLUTION: Replaced Component - Replaced Component - Passed All Func
I wouldn't be too worried since it does actually say, passed all functions. It's a guessing game until you get it in the box and take a look for yourself. Good luck, you'll be alright!
Related
i originally sent my note 2 to fix headphone jack connector
and they change my pba 3 times Replaced Component 4 times and even replaced LCD...LOL OH MY...
does anyone know whats goin on??
according to SAMSUNG
iginal Problem:
TECHNICAL INQUIRY - AUDIO/SPEAKER/SOUND/VIBRATION - UNABLE TO PLAY AUDIO FILE
Problem found:
PHF SPEAKER FAILURE - WILL NOT CHARGE - NO PCS SERVICE
Solution:
REPLACED COMPONENT - REPLACED LCD - REPLACED COMPONENT - REPLACED PBA
*06/12/2013//13:24:53//0001773863//Telephone//ASC*
6/12/2013 12:24 PM-Sylvia Hernandez: The unit is shipped.
*06/12/2013//13:23:48//0001773863//Telephone//ASC*
6/12/2013 12:23 PM-Sylvia Hernandez: No hold amount
*06/12/2013//13:17:58//0001773863//Telephone//ASC*
6/12/2013 12:17 PM-Martha Munoz: QC Pass.
*06/12/2013//10:50:22//0001773863//Telephone//ASC*
6/12/2013 9:49 AM-Cynthia Sosa: The unit has left the technician. SOLUTION: Replaced Component - Replaced LCD - Replaced Component -
Replaced PBA
*06/12/2013//09:51:41//0001773863//Telephone//ASC*
6/12/2013 8:51 AM-Cynthia Sosa: The Unit did not pass Quality Assurance Check.
*06/11/2013//08:59:10//0001773863//Telephone//ASC*
6/11/2013 7:58 AM-Cynthia Sosa: The unit has left the technician. SOLUTION: Replaced Component - Replaced Component - Replaced Compo
nent - Replaced PBA
*06/08/2013//09:35:21//0001773863//Telephone//ASC*
6/8/2013 8:35 AM-Cynthia Sosa: The Unit did not pass Quality Assurance Check.
*06/07/2013//12:57:32//0001773863//Telephone//ASC*
6/7/2013 11:56 AM-Cynthia Sosa: The unit has left the technician. SOLUTION: Replaced Component - Replaced Component - Replaced Compo
nent - Replaced PBA
*06/07/2013//10:49:58//0001773863//Telephone//ASC*
6/7/2013 9:49 AM-Cynthia Sosa: The Unit did not pass Quality Assurance Check.
*06/06/2013//09:25:34//0001773863//Telephone//ASC*
6/6/2013 8:24 AM-Cynthia Sosa: The unit has left the technician. SOLUTION: Replaced Component - Replaced Component - Passed All Func
tional Testing
*06/05/2013//11:22:10//0001773863//Telephone//ASC*
6/5/2013 10:21 AM-Dulce Amaya: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
Original Problem:
INSTALLATION - CALL QUALITY (RX/TX) - POOR SIGNAL
Problem found:
IF/CHARGING PORT - DAMAGE FWT - NO PCS SERVICE - NO PCS SERVICE
Solution:
REPLACED COMPONENT - REPLACED LCD - REPLACED TOUCHPANEL - REPLACED PBA
Here's why I sent it back to Sammy: I couldn't get a signal bar from a sprint tower ANYWHERE. No Data at all. No 3g, 4g, and the signal bar had a zero with a line through it. Funny thing? Roam got me a signal bar off a sprint tower...Dropped the phone on the charging cable and I think it messed up the usb charging/data port because I moved the cable a little and it would connect or disconnect, but it worked using another cable, no problems. Data Transfer/Charge etc. LCD screen and touchpad were EXCELLENT...So what's with all this stuff they did? I mean I am grateful, didn't cost me a dime (under warranty) but what's it all mean? BTW Sammy is the BEST! Even paid shipping there and back!
Original Problem:
INSTALLATION - CALL QUALITY (RX/TX) - POOR SIGNAL
********This is what you told them.
Problem found:
IF/CHARGING PORT - DAMAGE FWT - NO PCS SERVICE - NO PCS SERVICE
********after testing they concluded you cannot get signal just like you said. Also your charging port was malfunctioning.
Solution:
REPLACED COMPONENT - REPLACED LCD - REPLACED TOUCHPANEL - REPLACED PBA
*********some component was changed. Unknow without specs. Lcd and digitizer was replaced. The bottom buttons portion was replaced. Also your mainboard was replaced.
Next time you dont know I encourage you to search. You can use google. I find it much more reliable than the xda search function.
sent from my Provari with a mini rda!
patrao_n said:
Original Problem:
INSTALLATION - CALL QUALITY (RX/TX) - POOR SIGNAL
********This is what you told them.
Problem found:
IF/CHARGING PORT - DAMAGE FWT - NO PCS SERVICE - NO PCS SERVICE
********after testing they concluded you cannot get signal just like you said. Also your charging port was malfunctioning.
Solution:
REPLACED COMPONENT - REPLACED LCD - REPLACED TOUCHPANEL - REPLACED PBA
*********some component was changed. Unknow without specs. Lcd and digitizer was replaced. The bottom buttons portion was replaced. Also your mainboard was replaced.
Next time you dont know I encourage you to search. You can use google. I find it much more reliable than the xda search function.
sent from my Provari with a mini rda!
Click to expand...
Click to collapse
Patrao_n,Thank you so much! Trust me, I did Google the hell out of it and even got some basketball game called PBA...lol But NOTHING as definitive as you just gave me here. I still don't know why the LCD and Digitizer and touchpanel was replaced? Hmmm. I can see the charging point, but all that other stuff? WOW... Those guys are thorough...My gratitude to you..
No problem
sent from my Provari with a mini rda!
---------- Post added at 08:18 PM ---------- Previous post was at 08:16 PM ----------
Also they could have broken a ribbon cable or something on the screen and touchpanel while servicing. Which would explain why it was replaced.
sent from my Provari with a mini rda!
What does this mean?
IF/CHARGING PORT - FWT
Hey all. I have an RK3066 head unit (for VW Golf) that I bought last April from AliExpress. It worked fine for half a year, and now it has gone completely dead. It just doesn't do anything at all. When I have it plugged in in the car and the power is on, I can measure it with a multimeter that there is right voltages in the components and there seems to no physical damage. So the power supply is okay, I guess.
The display just remains dark.
Is there anything I could do to find the problem? The seller in AliExpress advertised one year warranty, but when I approached him with the problem he deleted his profile completely - nicely done.
And if there is nothing else I could do, are the displays for these things available to order as spare parts?
miika. said:
Hey all. I have an RK3066 head unit (for VW Golf) that I bought last April from AliExpress. It worked fine for half a year, and now it has gone completely dead. It just doesn't do anything at all. When I have it plugged in in the car and the power is on, I can measure it with a multimeter that there is right voltages in the components and there seems to no physical damage. So the power supply is okay, I guess.
The display just remains dark.
Is there anything I could do to find the problem? The seller in AliExpress advertised one year warranty, but when I approached him with the problem he deleted his profile completely - nicely done.
And if there is nothing else I could do, are the displays for these things available to order as spare parts?
Click to expand...
Click to collapse
there could be multiple areas to be tested
the problem could be the fuse, the mother board, the RK3066 , the screen itself or the board by the screen
if it is a joying unit I can test and repair it for you and could cost you from 75 to 250$ depending what needs replacing.
in USA only.
i got my new RK3188 based head unit 3 weeks ago (android 5.1), with CANBUS module to display varies car info in the unit and get the steering wheel controls working, last week my car displayed "Error: Transmission" (Skoda Octavia 2014), and my transmission box started to act weird (skipping gears).
First thing i did - was to remove the head unit, but the problem was still there, as my car is still under manufacturer warranty - i took it to repair shop (after installing the original head unit back), and got it back after four days - they said that the transmission computer has malfunctioned and they replaced it.
The nature of the problem (computer malfunction) and timing of it (two weeks after installing a head unit with CANBUS connectivity) got me worried - that maybe something with the head unit caused this problem.
has anyone every encountered this? can it even happen (is there any protection for such issues in the CANBUS protocol?)?
The problem with your transmission computer is completely unrelated.
Thanks!
Hi all.
My HTC 10 battery was so poor that I decided to go to a technical to change. After he changed my the battery, the main microphone was death. I can speak to the phone only with handsfree function. I taked back the phone by the shop, they opened again but all the cables are connected correctly and mic still won't work. Why?
Thanks.
- because they damaged the mic
- because they damaged a resistor
- because they damaged a transistor
- because they dropped your phone
- because they made a short circuit
- because they damaged the electrical circuits
We weren't there, we can't tell what's wrong.