My girlfriend bought a gs4 recently and it was working fine till today. She lost T-Mobile service. There is no signal it just says unable to connect. WiFi works fine but it won't connect to T-Mobile network for some reason. So she can't make calls or text. We reset it a few times, took the SIM card out and put it in my phone. And her SIM works on my phone. So it's the gs4, we tried doing almost everything
Anyone else have this issue?
Sent from my HTC One using xda app-developers app
try going to a t mobile corporate store near you and tell them that you would like to exchange your S4. or try calling them (dial 611 from your t mobile phone)
re: airplane mode.
mingsterlbc said:
My girlfriend bought a gs4 recently and it was working fine till today. She lost T-Mobile service. There is no signal it just says unable to connect. WiFi works fine but it won't connect to T-Mobile network for some reason. So she can't make calls or text. We reset it a few times, took the SIM card out and put it in my phone. And her SIM works on my phone. So it's the gs4, we tried doing almost everything
Anyone else have this issue?
Sent from my HTC One using xda app-developers app
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make sure that the phone is not in "airplane mode".
When you pull down the nofication screen slide the
toggles left and right til you see "airplane mode"
and be sure it's not lit up.
Good luck!
She said she took it to tmobile but they said they can't fix it and can't do nothing about it. As for airplane mode it's not in it. It's weird it would automatically turn of the enable data connection when check it on and try to connect to tmobile network it can't connect and it uncheck the box automatically
Sent from my HTC One using xda app-developers app
mingsterlbc said:
She said she took it to tmobile but they said they can't fix it and can't do nothing about it. As for airplane mode it's not in it. It's weird it would automatically turn of the enable data connection when check it on and try to connect to tmobile network it can't connect and it uncheck the box automatically
Sent from my HTC One using xda app-developers app
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Did she get the phone from T-Mobile?
Sent from my C6603 using XDA Premium HD app
Sounds like it might be blacklisted , where was the phone bought?
Sent from my SGH-M919 using Tapatalk 4 Beta
she bought it off craigslist, it worked fine for a week or two. now its no service at all.
mingsterlbc said:
she bought it off craigslist, it worked fine for a week or two. now its no service at all.
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If you got it from craigslist your probably SOL. Sorry dude i would try reflashing radios just to make sure but that's about all you can do.
mike105217 said:
If you got it from craigslist your probably SOL. Sorry dude i would try reflashing radios just to make sure but that's about all you can do.
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what does SOL means?
mingsterlbc said:
what does SOL means?
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Sorry out of Luck
mike105217 said:
Sorry out of Luck
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yeah i will probably try to reflash radios. is there root and all that already out havent really checked on it.
mingsterlbc said:
yeah i will probably try to reflash radios. is there root and all that already out havent really checked on it.
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The day it came out.
Related
so i was at work and my phone just lost service, and it has not came back. i have tried flashing a different rom, but no difference. what else should i be looking for? or is the phone just bad now?
Call your service provider and see if they are having network issues
Sent from my HTC Desire S using XDA Premium App
cjward23 said:
Call your service provider and see if they are having network issues
Sent from my HTC Desire S using XDA Premium App
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i would if i had a phone lol, my mom has tmobile pre-paid and shes got service but i got no clue if they are ever part of the same network.
Call your service provider and see if they are having network issues
Sent from my HTC Desire S using XDA Premium App
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i would if i had a phone lol, my mom has tmobile pre-paid and shes got service but i got no clue if they are ever part of the same network.
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What Rom are you using?
You could try flasing a different radio
Sent from my HTC Desire S using XDA Premium App
cjward23 said:
What Rom are you using?
You could try flasing a different radio
Sent from my HTC Desire S using XDA Premium App
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im now on cm7.1 but its odd how it just stoped working, thats what i dont get.
ikpthegame said:
im now on cm7.1 but its odd how it just stoped working, thats what i dont get.
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It does sound strange. Have tried switching between 2g and 3g to see if it makes any difference?
Sent from my HTC Desire S using XDA Premium App
2g makes no diff, ill have to wait for a phone to use and call them, and then most likely get a new phone, then unroot mine yaya and so on lol.
ikpthegame said:
i would if i had a phone lol, my mom has tmobile pre-paid and shes got service but i got no clue if they are ever part of the same network.
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If you are both T-Mob, then of course you are the same network. They don't build a new set of cell towers just for pre-paid. They just change the way they bill you.
ya need to get a new phone, went back to stock rom and still is messed up
called tmobile and it turned out to be my sim card was a older version and had switched networks too many times and couldnt connect anymore. took the one that came with the phone and got it setup and its all good again.
ikpthegame said:
called tmobile and it turned out to be my sim card was a older version and had switched networks too many times and couldnt connect anymore. took the one that came with the phone and got it setup and its all good again.
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Thats a new one on me. Glad you got it sorted
Well, if the memory on the SIM card is akin to flash memory, I guess it's possible.
Sent from my HTC Vision using Tapatalk
tronmech said:
Well, if the memory on the SIM card is akin to flash memory, I guess it's possible.
Sent from my HTC Vision using Tapatalk
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Really? Totally believe you just dont see the logic behind it. Why would they make a sim card only be able to switch networks so many times? Makes no sense. The person you talked to probably just had no idea what they were talking about!
Pretty much every rewritabe non volatile memory technology out there has a limiter number of writes that can be performed on it before it fails. Maybe a SIM card will last for > 10 years. I don't know, I haven't been with a single provider long enough to find out. I can see where this was a logical hypothesis on the part of the rep, and since replacing the sim worked, where is the problem?
"If it sounds stupid, but works, then it's not stupid."
Sent from my HTC Vision using Tapatalk
Hey all,
I could really use some advice. I live in North Carolina, my phone has worked just fine for over a year. Monday I went on a business trip to Dallas Texas and my phone won't connect to Voice or Data services at all. What can I do?
I tried turning airplane mode on and off, removing the battery, chatted with Sprint online, called the Support number. Sprint is NO help at all. They didn't outright tell me that my phone was broken, but practically did. I guess it just magically broke on the plane to Dallas??
Even in areas with good coverage, like my bars show good connection, I can't connect. I can hook to wifi just fine, but that is it. Sprint support told me that they can't even see where my phone has connected at all since I arrived in Texas.
Should I try flashing one of those PRLs from another thread? I'm not sure what to do. I assume that as is my phone will start working again when I get back to North Carolina though. I tried reflashing a "stock" rom and some of those "#" number calls, but none of them work since my phone isn't connected to any towers. Help!
Did u by chance try ##72786#? That's the hands free activation. Will turn ur phone off and should boot back up after a few seconds
Sent from my SPH-L710 using xda app-developers app
bigpappags3 said:
Did u by chance try ##72786#? That's the hands free activation. Will turn ur phone off and should boot back up after a few seconds
Sent from my SPH-L710 using xda app-developers app
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That is what is so strange, I can dial that number, even from a stock rom, and my phone doesn't do anything, it just sits on "dialing" then makes the hang up noise after 15 or so seconds.
That's definitely weird! I'm from this area so I know it's not the water...lol. Have u taken to an actual sprint store?
Sent from my SPH-L710 using xda app-developers app
bigpappags3 said:
That's definitely weird! I'm from this area so I know it's not the water...lol. Have u taken to an actual sprint store?
Sent from my SPH-L710 using xda app-developers app
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Not yet, since I'm here on business I don't have much time to do that, but honestly I don't think they would be able to do much more than the support person over the phone did. I'd have to unroot it and all of that before bringing it in, the folks in the store would try those ## type calls, wipe my phone and reset it, then probably tell me my phone is broken and try to sell me another phone, especially since I am eligible for an upgrade.
I don't want to actually buy a new phone until I get back to NC since I still think my phone will start working once I am back there, which would be just as confusing.
This is the same phone I brought here to Texas last October and it worked fine, so I don't know what exactly the issue could be.
Check ur messages
Sent from my SPH-L710 using xda app-developers app
If you are still having this issue I would suggest you try an app called Network Signal Refresher. It basicly updates your prl and profile by connecting you to the nearest tower
Sent from my SPH-L710 using XDA Premium 4 mobile app
Or try flashing another radio
Sent from my SPH-L710 using xda app-developers app
Spider_Pig27 said:
If you are still having this issue I would suggest you try an app called Network Signal Refresher. It basicly updates your prl and profile by connecting you to the nearest tower
Sent from my SPH-L710 using XDA Premium 4 mobile app
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Thanks, I gave this a try, but it doesn't look like it worked. Part of the issueI think even for PRL updates is that my phone won't connect to the towers. Like with a Stock Rom in the Sprint Zone you can get to that section where you can do a Profile update and all of that, it always fails with a connection error. I gave that error message to Sprint support but they couldn't do anything with it. I will keep trying it though now and then.
IDontKnowMang said:
Or try flashing another radio
Sent from my SPH-L710 using xda app-developers app
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Is there a good updated guide for doing that? I did that on my EVO 4G, but never on the S3. I haven't looked yet but I will check into it this evening for sure.
They could be working on the towers in the area. When they did in my area, it showed I had bars but could not text or call. I would try flashing the 2 PRL, as it helped me get my phone working until they fixed it or in your case until you get Home. I can upload it if you need it.
------------------------
Sprint Galaxy S3
Stock - Whiplashh Rom - MIUI - Wicked Sensations
Hit that "Thanks" Button if I helped you!
So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?
TriBeard said:
So my mom has this phone, and me and my sister have HTC ones. Our phones work fine at home, and we just got Lte coverage a few days ago, so that's been nice. However, my mom's phone recently has been dropping basically every call no matter where she is or how much service it says she has. The signal bars show a red x, and usually given time the service will come back, but sometimes it takes a restart. I've tried updating profile and prl, and the best the people at the sprint store could do was tell me that there is supposed to be a software update coming to fix it. The phone is completely stock. It doesn't seem like the network cause the other phones work fine. Has anyone else had this issue? Any ideas on what we could try?
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You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
Sent from my LG-LS970 using XDA Premium 4 mobile app
engine95 said:
You must have weak LTE signal. Go to Settings>More>Mobile Networks and tick it to CDMA. If she wants LTE she'll have to do this manually.
Sorry but it's just the way this phone is.
Sent from my LG-LS970 using XDA Premium 4 mobile app
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I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?
TriBeard said:
I'll give that a try and see how it works. Why does this phone have an issue with it and the others don't seem to?
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It's just the way some phones are. My wife has the HTC One also, and she has to change hers too.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?
TriBeard said:
Well, I changed the mode to CDMA only, but no dice. It doesn't make a difference. Any other suggestions?
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You can try to flash the ZVC radio from here. http://forum.xda-developers.com/showthread.php?t=2230106 but you'd have to root/unlock.
Other option is to LGNPST in the same thread under "Additional info". That's about all I got.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Tmobile user here, no matter if I am on WiFi or LTE the phone randomly gets stuck on searching for network and nothing will function. Any thoughts?
do a factory reset
Could be a bad SIM too
I have this problem with the ATT version. It won't take the apn that came with the phone. It searches for network for a while and then when it finds it, there is still no data.
Sent from my LG-D850 using Tapatalk
Try this. In Settings>More>Mobile Networks, set it to CDMA or GSM only.
So just don't use the setting that has LTE in it.
Sent from my LGLS990 using XDA Premium 4 mobile app
arcanexvi said:
Could be a bad SIM too
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I went to Tmobile store, had the sim exchanged and everything is a OK now
ilogik said:
I went to Tmobile store, had the sim exchanged and everything is a OK now
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Good to hear.
Every day I check it says up to date. I called AT&T twice but they claim they can't initiate the push. Tried the advance date trick, too. I even did a complete factory reset. Just curious if this is normal. Thanks.
tfpHumorBlog said:
Every day I check it says up to date. I called AT&T twice but they claim they can't initiate the push. Tried the advance date trick, too. I even did a complete factory reset. Just curious if this is normal. Thanks.
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Are you using an At&t Sim?
droe411 said:
Are you using an At&t Sim?
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Yes, AT&T sim.
tfpHumorBlog said:
Yes, AT&T sim.
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Are you in USA, and connected to at&t network ? Did you try with WiFi on and off? Did you try to go to Best Buy Samsung Expiriance and ask them to flash firmware for you?
Sent from my SAMSUNG-SM-N910A using XDA Premium HD app
norbarb said:
Are you in USA, and connected to at&t network ? Did you try with WiFi on and off? Did you try to go to Best Buy Samsung Expiriance and ask them to flash firmware for you?
Sent from my SAMSUNG-SM-N910A using XDA Premium HD app
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Yes, in USA, connected to AT&T 4glte. Yes, tried every which way (even through Kies). In Chicago there isn't a Samsung Experience in the city shockingly. I can get out to one but it's a haul.
Just chatted with AT&T again and they believe they just haven't pushed it out to my IMEI yet. I don't buy it, but that's their story. They said it might even take months before it pushes to my device. They can't manually push it, apparently.
If anyone has other suggestions, I would appreciate it. Thanks!
tfpHumorBlog said:
Yes, in USA, connected to AT&T 4glte. Yes, tried every which way (even through Kies). In Chicago there isn't a Samsung Experience in the city shockingly. I can get out to one but it's a haul.
Just chatted with AT&T again and they believe they just haven't pushed it out to my IMEI yet. I don't buy it, but that's their story. They said it might even take months before it pushes to my device. They can't manually push it, apparently.
If anyone has other suggestions, I would appreciate it. Thanks!
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Try hooking up to Kies on a PC. You can manually get the upgrade there normally.
Sent from my GT-N7105 using XDA Free mobile app
ShrekOpher said:
Try hooking up to Kies on a PC. You can manually get the upgrade there normally.
Sent from my GT-N7105 using XDA Free mobile app
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Kies showed I was on the most recent firmware, oddly.
However, I was wrong about BestBuy - despite the BB website showing no BBs in Chicago have The Samsung Experience, I think they all do. I walked 20 steps from my work into one and they flashed Lollipop in two min. Ha!
So, if you don't have it yet, go to BestBuy!
Don't be in too much of a rush to get it. It's been nothing but a headache for more than a couple people.
norbarb said:
Are you in USA, and connected to at&t network ? Did you try with WiFi on and off? Did you try to go to Best Buy Samsung Expiriance and ask them to flash firmware for you?
Sent from my SAMSUNG-SM-N910A using XDA Premium HD app
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i had to flash oem kitkat to my att note 4, which right after the flash immediately got lollipop.
if you do got to the Samsung kiosk have them re-flash kitkat. then the download for lollipop will update after setup.