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Hi guys, just noticed that my DZ camera lens is "blurred" out bad (I don't use my phone's cam regularly). It looks like scratches, see photos, but its more like coating wear off. I've seen disassembly photos, and it seems that the lens is glued to the back housing, which costs $89.99! Any suggestions to solve this problem? Thanks!
Are you able to get a replacement from your carrier for free?
Sent from my HTC Vision using XDA App
Um, carrier, no, but warranty is still available, but I read in the warranty statement that scratches or cracks on lens are not covered.
Sent from my HTC Vision using XDA App
Try ti check ebay and see what u can find. If not and all fails, get some plastic x ploish. And rub it on there. I used that stuff for my headlights, ipod and some other clear plastic stuff. It always worked out great.
The stuff is called plastic x its about $5 from walmart
Sent from my T-Mobile G2 using XDA App
Thanks for the tip. EBay doesn't seem to have the back housing, however I found one at HTCrepairparts.com for $89.90. I'll try to visit the service center, and hopefully get it fixed, with the right words (got my touch fixed that way ). If all else fails, i'll try looking for that polish. Thanks!
Sent from my HTC Vision using XDA App
Just got back my Desire Z from servicing, and its beautiful, they totally changed the back lens, which included the back housing! Awesome, no more smudges now!
toothpaste
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
what kind of tooth paste and how does this work?
reeshmd23 said:
what kind of tooth paste and how does this work?
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Is this a joke, toothpaste? Come on guys. Should have gone with Squaretrade.
Tooth paste has mild abrasive in it. This isn't a joke and really does work.
Sent from my Mikes HTC G2 with Google using xda premium
Not a joke bro, it does work. Works on headlight lenses as well!
Sent from my HTC Vision using XDA App
hey guys i am going to buy new replacement back for only $14 problem is you have to spend at least $50 because its for wholesalers i just need one anyone want to buy some off me through ebay or paypal so im not stuck with the extras because of the 50 dollar limit. heres the link http://www.mengtor.com/product_show.php?category=668&pid=3365
Hi reeshmd,
I'm very interested in getting a new back cover.
However, i have three questions:
1. Is it original one? Because the price seems too low, and this part must fit perfectly!
2. To change it, we need to void warranty, or not? One screw is covered with a "VOID" sticker.
3. There seems to be 2 different versions of the cover (A & B), how do you know which one to get?
Thanks.
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About the scratches itself (i have exactly the same thing as first post pictures show), it looks to me more like some coverage is gone, which probably filtered UVA&B and/or IR light. I say that because not only my pictures are blured now, but also they always look completely over exposed.
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Could anyone send a very clear zoomed picture of the camera glass in perfect shape? The same pics as the ones of the first post, but of a new DZ or G2.
Thanks
allanl-o said:
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
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Click to collapse
That is working BIG THX man
My camera lens had similar problems too. I tried toothpaste and now my pictures are brilliant! Thank you for the tip
One question though, is the plastic cover coated therefore there was scratches or was the "scratches" just dirt? I'm wondering if rubbing with toothpaste would rub-off the coating (if there was one to begin with)
geot10 said:
My camera lens had similar problems too. I tried toothpaste and now my pictures are brilliant! Thank you for the tip
One question though, is the plastic cover coated therefore there was scratches or was the "scratches" just dirt? I'm wondering if rubbing with toothpaste would rub-off the coating (if there was one to begin with)
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Click to collapse
There is a coating, and it would have reduced flare/glares, however if it was so grimmy to begin with, the coating was going to go one way or another. But least without it the contracts is quite a bit higher than default.
I used Plastic Booster (a cleaner for plastic food containers) to clean the plastic cover on my old Shadow camera before and it made quite a difference. I think mine was due to just sweat/dirt that discolored the plastic and made everything blurry.
allanl-o said:
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
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Click to collapse
Thanks a lot for the toothpaste idea dude. it worked like a charm!!!
Any more tips on what to do with it?
Mine camera thingy is getting scratchy too.
Can I just remove it?
or either, how to polish it
Thanks for the toothpaste trick. Worked brilliantly. Already fixed two different Desire Z phone lenses with it.
Sent with XDA Premium from my HTC Desire Z loaded with Jelly Bean (Andromadus/CM10 test build)
Hi!
I'm an owner of the HTC One X and I'm also a clean freak!
I noticed that the back marks really easily and the only way of cleaning it I have found so far is to use window cleaner, but I'm worried it will damage the material. Does anybody have any ideas?
Also, dust and dirt get into the gaps between the screen and the bezel, as well as inside the front facing camera. Once again, any ideas?
I'd be happy to hear any suggestions or any other troubles people have had cleaning it.
Thank you!
ORStoner said:
Also, dust and dirt get into the gaps between the screen and the bezel, as well as inside the front facing camera. Once again, any ideas?
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I used some post-it notes and carefully cleaned out the dust. If anything gets stick in the speaker holes then you can use the sticky part of a post-it to remove it.
Don't go nuts though and really jam in the paper as you might get it stuck then tear it or you may push dust further into the phone.
There is a paper tape. It is very good suction dust >>> People still use it to suck the dust particles remaining on the screen before applying the protective sheet.
I think the measures are very good so you can remove dust in crevices on your device.
Thanks, it works!
The problem is I used a pin before and I think I've pushed a lot in too far.
I guess I messed up.
What colour phone do you have?
Sent from my HTC One X using Tapatalk 2
I have been using "Pledge clean and dust multi-surface Original" for a couple of years to clean my notebook including the screen and and other electronics including my mobile phones it works great, also it cheap to buy, just make sure you spay a small amount onto a cloth and not on the item to be cleaned.
It says it for metal, electronic, glass and wood on the can.
http://www.ocado.com/product/50112011
John.
jameslfc5 said:
What colour phone do you have?
Sent from my HTC One X using Tapatalk 2
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I have the Grey version.
ORStoner said:
I have the Grey version.
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Can you please make some photos of the marks and tell how scratch prone is the phone.
I'm thinking if airbrushing some speckles into my white One X so that if it does get dirty, you wont be able to tell!!!
Reckless187 said:
I'm thinking if airbrushing some speckles into my white One X so that if it does get dirty, you wont be able to tell!!!
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I think an airbrushed one x would look amazing actually . I hope someone is crazy enough to do it
Idk but this product pop out my mind when I saw this thread cyber clean
ORStoner said:
I noticed that the back marks really easily and the only way of cleaning it I have found so far is to use window cleaner, but I'm worried it will damage the material. Does anybody have any ideas?
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You could test it by spraying some on an old junk CD/DVD that you don't want. The One X case is polycarbonate and so are CDs/DVDs. The exact recipe of polycarbonate isn't going to be the same but if the cleaner damages the CD/DVD then it isn't going to be a good idea to try it on the One X.
for daily cleaning the DHD official case with microfiber internals is doing wonders
sadly a little bit of the phone remains out of it like 5-10%
I got the white one x and typically use just water and microfiber cloth. If water doesn't do the trick I use eye glass solution. Seems to work fine.
Sent from my HTC One X using XDA
I have the white HTC One X, and I work building and fitting sheds and gates ( so a lot of dirt ). I picked up my phone after a days work and the back just got covered in dirt finger prints/smudges, and i know this sounds ridiculous, but the next day they were all gone and the phone was as clean as new... Thanks HTC for the self cleaning phone
ORStoner said:
Hi!
I'm an owner of the HTC One X and I'm also a clean freak!
I noticed that the back marks really easily and the only way of cleaning it I have found so far is to use window cleaner, but I'm worried it will damage the material. Does anybody have any ideas?
Also, dust and dirt get into the gaps between the screen and the bezel, as well as inside the front facing camera. Once again, any ideas?
I'd be happy to hear any suggestions or any other troubles people have had cleaning it.
Thank you!
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Click to collapse
Try using 3M lint remover.
Sent from my HTC One X using xda premium
wayne56 said:
I have the white HTC One X, and I work building and fitting sheds and gates ( so a lot of dirt ). I picked up my phone after a days work and the back just got covered in dirt finger prints/smudges, and i know this sounds ridiculous, but the next day they were all gone and the phone was as clean as new... Thanks HTC for the self cleaning phone
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Click to collapse
and there goes my worries about getting the white one because it might get dirty very quickly
zekit said:
and there goes my worries about getting the white one because it might get dirty very quickly
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Click to collapse
The only time I have noticed it got dirty was the first time taking it into work, once it 'self cleaned' it has never had dirt smudges on it since ( not from memory anyway), strange I know, I'm not mad...
OP, Google a product called Cyber Clean. It's similar to silly puddy. You smear it on your phone. Once you remove the goo, it picks up most of the hard to reach dust particles. You can get it at most computer stores.
Sent from my HTC Desire using Tapatalk 2
I was using some liquid eyeglass cleaner on my screen and some must have leaked in to the display. A dark grey blob started from the left of the display and gradually began moving toward the center, shrinking as it made its way across the screen. It ended up disappearing overnight and there's no sign that it was ever there. Moral of the story? 1) Be careful with liquid cleaners and 2) the display's not entirely or well sealed.
Hi guys,
did any of you have scratches on the cam lens, in the middle, that affects pictures. i have the phone for more than 2 months and looks like that each month there is a new scratch on the lens. so far i was lucky enough not to get it in the middle but looks like at 1 point my luck will run out and 1 will hit the middle.
im just refusing to use a case because i think it looks ugly and will steal from the beauty of this device.
I have not had any problems with scratching but then im using a case where the case is just sticking out a bit more then the lense as to protect it also the case is clear so still looks nice
You can get cases that will compliment your phone and peotect the lens. Best if you try on cases yourself before buying.
Sent from my HTC One X using XDA
Never had an scratch and also no cases for more than 40day.
Sent from my HTC One X using Tapatalk 2
I agree OP - cases suck.
I also have a scratched camera lens. I cut a screen protector out and put it on, but thought that it might effect image quality.
Its a buzz killer ....
since its a matter of time now till my cam lens will get scratched in the middle last night i did a little experiment. i took a piece of hair and stick it in the middle on the lens. well i have to admit that, i dont know how this camera is focusing, but there was no trace of the hair in the pic.
ill give it another try with something thicker now
Restoring lens
jargalus said:
Hi guys,
did any of you have scratches on the cam lens, in the middle, that affects pictures. i have the phone for more than 2 months and looks like that each month there is a new scratch on the lens. so far i was lucky enough not to get it in the middle but looks like at 1 point my luck will run out and 1 will hit the middle.
im just refusing to use a case because i think it looks ugly and will steal from the beauty of this device.
Click to expand...
Click to collapse
Hi,
I had the same problem exactly, and i have just joined to give you the solution that I used. My HTC photos are sharp and clear as before now.
The solution is very simple ... all what you need is a clean glasses cleaning cloth, glass cleaner (like windex) and tooth paste !! yes tooth paste!
First clean the cover with the glass cleaner ... keep it wet .. apply a tiny portion of tooth paste on it .. rub it with the cloth ... keep it wet all the time.
Repeat till you get the lens back to its original state ... or at least 90 % ... the technique used is similar to the one used in cleaning car head lights .. similar to this video for example:
youtube. com/watch?v=b1_sFEOGTMc
I hope u find it useful.
aldebsi said:
Hi,
I had the same problem exactly, and i have just joined to give you the solution that I used. My HTC photos are sharp and clear as before now.
The solution is very simple ... all what you need is a clean glasses cleaning cloth, glass cleaner (like windex) and tooth paste !! yes tooth paste!
First clean the cover with the glass cleaner ... keep it wet .. apply a tiny portion of tooth paste on it .. rub it with the cloth ... keep it wet all the time.
Repeat till you get the lens back to its original state ... or at least 90 % ... the technique used is similar to the one used in cleaning car head lights .. similar to this video for example:
youtube. com/watch?v=b1_sFEOGTMc
I hope u find it useful.
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Click to collapse
AMAZING!
IT SOUNDS so silly, but indeed, it WORKS.
I was getting washed out pictures on my beautiful, 4-month-old, otherwise unscratched HOX+. This device is so beautiful, it's crazy that HTC did not pick up this design flaw. But now, my pictures are SO much better... THANKS!
Somehow my younger nephew got hold of my phone and thought it would be funny to use a dirty rubber on the back of it. Luckily I caught him in the act just in time before he done more damage to it and now my phone has a medium sized patch thats quite dark and noticible. While its not a major problem its kinda spoilt the beautiful finish of the back of HOX. I tried using a damp cloth and scrubbing real hard to get rid of it but it didnt make the slightest difference. Is there any way I can get rid of it and bring it back to the normal look or am I stuck with this? Attached a photo to give you a better idea of what it looks like, it actually doesnt look that bad in the picture but trust me its alot worse.
Try a bit of CIF mate, I heard that works.
Be careful!
Try using a clean rubber ??
Wilks3y said:
Try a bit of CIF mate, I heard that works.
Be careful!
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Click to collapse
chaun1308 said:
Try using a clean rubber ??
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Click to collapse
Tried both these suggestions, neither worked
I have no idea what can you do at this situation d ... I'd probably use a damp cloth but since it didn't work .... >.< Buy a case for it if you don't want the patch to be seen or , this might be nuts but use paint thinner LOL
Why was he humping your phone?
Sent from my AT100 using xda premium
DharmzVala said:
Tried both these suggestions, neither worked
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Click to collapse
a brand new backing is around sixty bucks, just change it
Sent from my HTC One X using Tapatalk 2
What is dirty rubber? Was it something like one of those hard abrasive ink erasers? If it was one of those then most probably that area is worn off. Probably nothing much you can do except change the entire case, or you could try to rub the rest of the surface with the same thing to give it a uniform look . I did something similar with one of my old Siemens phones, it had a painted back which was fading away due to normal wear, so I took a very soft sandpaper and sanded away all the paint to give it a nice uniform matte black finish. It turned out pretty good considering how it looked before .
PhoenixFx said:
What is dirty rubber? Was it something like one of those hard abrasive ink erasers? If it was one of those then most probably that area is worn off. Probably nothing much you can do except change the entire case, or you could try to rub the rest of the surface with the same thing to give it a uniform look . I did something similar with one of my old Siemens phones, it had a painted back which was fading away due to normal wear, so I took a very soft sandpaper and sanded away all the paint to give it a nice uniform matte black finish. It turned out pretty good considering how it looked before .
Click to expand...
Click to collapse
i think the english call erasers rubber.
Sent from my HTC One X using Tapatalk 2
I'd try some lens cleaner spray and a lens cloth. It my be like the finger prints that become hard to get off. I lens cleaner has really helped me
Sent from my One X using xda premium
ruffdogtechy said:
I'd try some lens cleaner spray and a lens cloth. It my be like the finger prints that become hard to get off. I lens cleaner has really helped me
Sent from my One X using xda premium
Click to expand...
Click to collapse
Lens cleaner is generally just very pure Isopropyl alcohol
Nevermind guys i just decided to buy a case and use that lol.
Try hair spray. It's the best solvent...
Just a bit on a rag and wipe the back before it's getting dry.
Hello guys,i've had some scratches on my M8 lens and i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be.... i currently don't have an other device to take a photo of it.Im wondering if i can solve the problem if i get rubbing alcohol and try to clean it all over again ? :crying: :crying:
Didol123 said:
Hello guys,i've had some scratches on my M8 lens and i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be.... i currently don't have an other device to take a photo of it.Im wondering if i can solve the problem if i get rubbing alcohol and try to clean it all over again ? :crying: :crying:
Click to expand...
Click to collapse
Never try and fix a scratch its not paint it can't be fixed! so putting toothpase on your phone will only help ruin it further. if you have a silicon based toothpast then you just rubbed really fine sand into your camera. your best bet is to take a soft cloth and some diluted rubbing alcohol and try and clean it. good luck!
Didol123 said:
Hello guys,i've had some scratches on my M8 lens and i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be.... i currently don't have an other device to take a photo of it.Im wondering if i can solve the problem if i get rubbing alcohol and try to clean it all over again ? :crying: :crying:
Click to expand...
Click to collapse
Hello! I actually did this to my M8 today, and it worked GREAT, removed all the small scratches and my pictures are no longer blurry or washed out! All pictures now are CRISP as they were when I first got my M8. You need to LIGHTLY apply toothpaste, and then use nail polish remover or I used rubbing alcohol to get the scratches off. The M8's had a coating on the lens from factory, I read somewhere this was anti reflective film, but am not sure if that's true or not. Anyways, if you use toothpaste and then alcohol, you will remove this layer of stuff and its the coating that is scratched most likely, not your actual lens. Follow this video here (again) and see if it works. I would NOT use toothpaste that has gritty/sand like texture, this may scratch the actual lens and damage it.
Video link / method I used: https://www.youtube.com/watch?v=xhhOcIRMfWc
Good luck!
My Friend had a similar problem he sctrached his screen and his camera, and he used the same product he used to clean his car headlight lenses and surprisingly he actually did a decent job. Put it this way it was alot better than it was. I was really surprised.
Andr3w151 said:
My Friend had a similar problem he sctrached his screen and his camera, and he used the same product he used to clean his car headlight lenses and surprisingly he actually did a decent job. Put it this way it was alot better than it was. I was really surprised.
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Click to collapse
You can Use "Displex" (~5$ on ebay) to fix it... Your camera will be like it was new!
I've done three m8 cameras with toothpaste. It just takes time. It gets worse as you rub then gets better because it's removing the coating.
Sent from my HTC One_M8 using Xparent Blue Tapatalk 2
squito said:
Never try and fix a scratch its not paint it can't be fixed! so putting toothpase on your phone will only help ruin it further. !
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Click to collapse
Rubbish, yes you can, I have done it loads of times with metal polish such as brasso!
I have removed scratches from glass, plastic, LCD screens, phone camera lenses, watch lenses, all successfully with this method.
Didol123 said:
i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be
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Click to collapse
Look very closely, does it appear that the coating is just getting more scratched (which is the intent, for the toothpaste to abrade the coating and remove it) or the camera glass is actually getting scratched.
Similar to a previous response, my guess is that you are just scratching the anti-glare coating (not the glass) and actually need to rub it more.
Mine appeared to be just the coating being scratched. Used this method and it worked great. I still have to get some of the coating off at the edges but 95% of it is gone and my lens is clear of these scratches now. Plus it gives your phone that minty fresh feeling.
Anyone know if this lens is gorilla glass?
theandies said:
Mine appeared to be just the coating being scratched. Used this method and it worked great. I still have to get some of the coating off at the edges but 95% of it is gone and my lens is clear of these scratches now. Plus it gives your phone that minty fresh feeling.
Anyone know if this lens is gorilla glass?
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Click to collapse
I read where one guy used a magic eraser (Mr Clean brand??) and he said that worked the best for him. I wonder if they "fixed" the issue with the coating on newer phones?? I have had mine for a few weeks now...always carry it in my pocket(s) and do not use any case and all three of my lenses have zero scratches on them?? I have been watching closely to make sure since I've read about all those having this issue on three different forums.
jaseman said:
I read where one guy used a magic eraser (Mr Clean brand??) and he said that worked the best for him. I wonder if they "fixed" the issue with the coating on newer phones?? I have had mine for a few weeks now...always carry it in my pocket(s) and do not use any case and all three of my lenses have zero scratches on them?? I have been watching closely to make sure since I've read about all those having this issue on three different forums.
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I bought my phone at the end of July so yours probably has the coating. I didn't notice the "scratches" until I wanted to take a picture the other day and I always wipe the lens with my shirt to get finger prints off after taking it out of my pocket. If the lens glass itself is gorilla glass I'm not too worried about it scratching in the future because I dedicate my pocket to my phone and nothing else goes in that pocket.
jaseman said:
I read where one guy used a magic eraser (Mr Clean brand??) and he said that worked the best for him. I wonder if they "fixed" the issue with the coating on newer phones?? I have had mine for a few weeks now...always carry it in my pocket(s) and do not use any case and all three of my lenses have zero scratches on them?? I have been watching closely to make sure since I've read about all those having this issue on three different forums.
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Click to collapse
+1on the magic eraser it worked like a charm no need to use toothpaste all scratches gone. Just wet the magic eraser, squeeze the water out, lay phone screen on flat surface " soft magazine " with camera facing you, I would get a bright lamp to point and the surface you going to scrub the camera lens cover, and use magic eraser in a circular motion and you will see the coating come off. Hope this helps anybody who has the scratches.
Sent from my M8 using XDA Free mobile app
treIII said:
I've done three m8 cameras with toothpaste. It just takes time. It gets worse as you rub then gets better because it's removing the coating.
Sent from my HTC One_M8 using Xparent Blue Tapatalk 2
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I can confirm this works. Also a clean pencil eraser. It takes about 20mins though. I used toothpaste too, and freaked out when I saw how badly it got scratched. Tried the eraser method for around 5mins and figured my cam was screwed. The next day I started rubbing with the eraser and didn't stop. I had time and nothing to lose. Cleared everything right up except the extreme edges. DO IT!