Hi guys, just noticed that my DZ camera lens is "blurred" out bad (I don't use my phone's cam regularly). It looks like scratches, see photos, but its more like coating wear off. I've seen disassembly photos, and it seems that the lens is glued to the back housing, which costs $89.99! Any suggestions to solve this problem? Thanks!
Are you able to get a replacement from your carrier for free?
Sent from my HTC Vision using XDA App
Um, carrier, no, but warranty is still available, but I read in the warranty statement that scratches or cracks on lens are not covered.
Sent from my HTC Vision using XDA App
Try ti check ebay and see what u can find. If not and all fails, get some plastic x ploish. And rub it on there. I used that stuff for my headlights, ipod and some other clear plastic stuff. It always worked out great.
The stuff is called plastic x its about $5 from walmart
Sent from my T-Mobile G2 using XDA App
Thanks for the tip. EBay doesn't seem to have the back housing, however I found one at HTCrepairparts.com for $89.90. I'll try to visit the service center, and hopefully get it fixed, with the right words (got my touch fixed that way ). If all else fails, i'll try looking for that polish. Thanks!
Sent from my HTC Vision using XDA App
Just got back my Desire Z from servicing, and its beautiful, they totally changed the back lens, which included the back housing! Awesome, no more smudges now!
toothpaste
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
what kind of tooth paste and how does this work?
reeshmd23 said:
what kind of tooth paste and how does this work?
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Click to collapse
Is this a joke, toothpaste? Come on guys. Should have gone with Squaretrade.
Tooth paste has mild abrasive in it. This isn't a joke and really does work.
Sent from my Mikes HTC G2 with Google using xda premium
Not a joke bro, it does work. Works on headlight lenses as well!
Sent from my HTC Vision using XDA App
hey guys i am going to buy new replacement back for only $14 problem is you have to spend at least $50 because its for wholesalers i just need one anyone want to buy some off me through ebay or paypal so im not stuck with the extras because of the 50 dollar limit. heres the link http://www.mengtor.com/product_show.php?category=668&pid=3365
Hi reeshmd,
I'm very interested in getting a new back cover.
However, i have three questions:
1. Is it original one? Because the price seems too low, and this part must fit perfectly!
2. To change it, we need to void warranty, or not? One screw is covered with a "VOID" sticker.
3. There seems to be 2 different versions of the cover (A & B), how do you know which one to get?
Thanks.
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About the scratches itself (i have exactly the same thing as first post pictures show), it looks to me more like some coverage is gone, which probably filtered UVA&B and/or IR light. I say that because not only my pictures are blured now, but also they always look completely over exposed.
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Could anyone send a very clear zoomed picture of the camera glass in perfect shape? The same pics as the ones of the first post, but of a new DZ or G2.
Thanks
allanl-o said:
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
Click to expand...
Click to collapse
That is working BIG THX man
My camera lens had similar problems too. I tried toothpaste and now my pictures are brilliant! Thank you for the tip
One question though, is the plastic cover coated therefore there was scratches or was the "scratches" just dirt? I'm wondering if rubbing with toothpaste would rub-off the coating (if there was one to begin with)
geot10 said:
My camera lens had similar problems too. I tried toothpaste and now my pictures are brilliant! Thank you for the tip
One question though, is the plastic cover coated therefore there was scratches or was the "scratches" just dirt? I'm wondering if rubbing with toothpaste would rub-off the coating (if there was one to begin with)
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Click to collapse
There is a coating, and it would have reduced flare/glares, however if it was so grimmy to begin with, the coating was going to go one way or another. But least without it the contracts is quite a bit higher than default.
I used Plastic Booster (a cleaner for plastic food containers) to clean the plastic cover on my old Shadow camera before and it made quite a difference. I think mine was due to just sweat/dirt that discolored the plastic and made everything blurry.
allanl-o said:
I had the same problem with my HTC G2, with the camera so scratched all my pics were blurred. I fixed it pretty cheaply by polishing the lens with a little bit of toothpaste! 2 mins of rubbing with toothpaste and a little bit of cardboard and 95% of the lens is clear again and scratch free. My pics are sharp and in focus again. I have a few minor marks around the edge still as they are hard to reach, but they are not affecting the picture or focusing.
Hope this helps somebody
Click to expand...
Click to collapse
Thanks a lot for the toothpaste idea dude. it worked like a charm!!!
Any more tips on what to do with it?
Mine camera thingy is getting scratchy too.
Can I just remove it?
or either, how to polish it
Thanks for the toothpaste trick. Worked brilliantly. Already fixed two different Desire Z phone lenses with it.
Sent with XDA Premium from my HTC Desire Z loaded with Jelly Bean (Andromadus/CM10 test build)
Related
hi every1,
i have had this phone for over a month...but jus today i realised i have scratced my camera lens screen...is it a normal thing????n how to protect it in future...
Thanks to all in advance!!!!
To the op, there are various threads related to this already. Scratches will happen unfortunately. I suggest a screen cover or case if you want extra protection.
Btw, come on you baggies!
Sent from my HTC One X using xda premium
shadyy911 said:
hi every1,
i have had this phone for over a month...but jus today i realised i have scratced my camera lens screen...is it a normal thing????n how to protect it in future...
Thanks to all in advance!!!!
Click to expand...
Click to collapse
Yup, perfectly normal. The camera enclosure was very poorly designed. You'll need to get a case that has a lens protector or make your own I'm afraid. Mines pretty damn scratched already, I've started resting it on the edge of things so that the camera part hangs over the edge and isn't touching anything. Far and away the most irritating thing about this phone!
Get a cover or cover it with some scotch tape
rock is selling screen protector that comes with camera protection
I wonder why don't they just put Gorilla glass on the camera window. All my previous phones always met with this problem however hard I try to protect the camera. Even ones with a camera window cover (e.g. the Nokia N95 8GB from a long time ago), because the cover itself also becomes the source of scratch.
Are the scratches visible in the pics? Cause as long as its not,affecting the quality of the pic I don't care. Also mine had a nasty scratch but its not on the center of the lens
Sent from my HTC One X using Tapatalk 2
jargalus said:
Are the scratches visible in the pics? Cause as long as its not,affecting the quality of the pic I don't care. Also mine had a nasty scratch but its not on the center of the lens
Sent from my HTC One X using Tapatalk 2
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Click to collapse
not really.i mean i haven't noticed any change in the quality of the pics...so i think its better to get it protected before it starts messing around the pic quality!!!!
shadyy911 said:
not really.i mean i haven't noticed any change in the quality of the pics...so i think its better to get it protected before it starts messing around the pic quality!!!!
Click to expand...
Click to collapse
When u say protected you mean case or screen shield. Cause the 2nd one is fading the pictures
Sent from my HTC One X using Tapatalk 2
Hi guys,
did any of you have scratches on the cam lens, in the middle, that affects pictures. i have the phone for more than 2 months and looks like that each month there is a new scratch on the lens. so far i was lucky enough not to get it in the middle but looks like at 1 point my luck will run out and 1 will hit the middle.
im just refusing to use a case because i think it looks ugly and will steal from the beauty of this device.
I have not had any problems with scratching but then im using a case where the case is just sticking out a bit more then the lense as to protect it also the case is clear so still looks nice
You can get cases that will compliment your phone and peotect the lens. Best if you try on cases yourself before buying.
Sent from my HTC One X using XDA
Never had an scratch and also no cases for more than 40day.
Sent from my HTC One X using Tapatalk 2
I agree OP - cases suck.
I also have a scratched camera lens. I cut a screen protector out and put it on, but thought that it might effect image quality.
Its a buzz killer ....
since its a matter of time now till my cam lens will get scratched in the middle last night i did a little experiment. i took a piece of hair and stick it in the middle on the lens. well i have to admit that, i dont know how this camera is focusing, but there was no trace of the hair in the pic.
ill give it another try with something thicker now
Restoring lens
jargalus said:
Hi guys,
did any of you have scratches on the cam lens, in the middle, that affects pictures. i have the phone for more than 2 months and looks like that each month there is a new scratch on the lens. so far i was lucky enough not to get it in the middle but looks like at 1 point my luck will run out and 1 will hit the middle.
im just refusing to use a case because i think it looks ugly and will steal from the beauty of this device.
Click to expand...
Click to collapse
Hi,
I had the same problem exactly, and i have just joined to give you the solution that I used. My HTC photos are sharp and clear as before now.
The solution is very simple ... all what you need is a clean glasses cleaning cloth, glass cleaner (like windex) and tooth paste !! yes tooth paste!
First clean the cover with the glass cleaner ... keep it wet .. apply a tiny portion of tooth paste on it .. rub it with the cloth ... keep it wet all the time.
Repeat till you get the lens back to its original state ... or at least 90 % ... the technique used is similar to the one used in cleaning car head lights .. similar to this video for example:
youtube. com/watch?v=b1_sFEOGTMc
I hope u find it useful.
aldebsi said:
Hi,
I had the same problem exactly, and i have just joined to give you the solution that I used. My HTC photos are sharp and clear as before now.
The solution is very simple ... all what you need is a clean glasses cleaning cloth, glass cleaner (like windex) and tooth paste !! yes tooth paste!
First clean the cover with the glass cleaner ... keep it wet .. apply a tiny portion of tooth paste on it .. rub it with the cloth ... keep it wet all the time.
Repeat till you get the lens back to its original state ... or at least 90 % ... the technique used is similar to the one used in cleaning car head lights .. similar to this video for example:
youtube. com/watch?v=b1_sFEOGTMc
I hope u find it useful.
Click to expand...
Click to collapse
AMAZING!
IT SOUNDS so silly, but indeed, it WORKS.
I was getting washed out pictures on my beautiful, 4-month-old, otherwise unscratched HOX+. This device is so beautiful, it's crazy that HTC did not pick up this design flaw. But now, my pictures are SO much better... THANKS!
I went for a bike trip with my friends to a hilly region. And there was heavy rain when we were travelling on the hills. After returning from the trip I found that my m8's has lost its quality. Now it is shooting very poor quality picture. Only the rear camera got the problem. What can I do now???
Sent from my HTC One_M8 using XDA Free mobile app
Can you see any condensation inside the camera glass?
Can you see any scratches on the coating on the glass? The rain event may just be a coincidence, and possibly just the bike trip itself caused scratches on the glass coating; which is a very common issue causing foggy or blurry photos.
Can you post some photos to illustrate the issue?
Yes there are scratches
Sent from my HTC One_M8 using XDA Free mobile app
here are the pics
redpoint73 said:
Can you see any condensation inside the camera glass?
Can you see any scratches on the coating on the glass? The rain event may just be a coincidence, and possibly just the bike trip itself caused scratches on the glass coating; which is a very common issue causing foggy or blurry photos.
Can you post some photos to illustrate the issue?
Click to expand...
Click to collapse
HTML:
Here are the pictures
I have this exact same problem that developed since last week and I have no idea how/why. Is this a common issue?
Is there any way to solve this problem. Somebody help us?
Sent from my HTC One_M8 using XDA Free mobile app
http://forum.xda-developers.com/showthread.php?t=2715784&page=2
Check this thread. This guy fixed this issue.
kasi14 said:
Here are the pictures
Click to expand...
Click to collapse
I was actually more thinking of pictures taken with the phone, but this is somewhat helpful as well.
Not completely clear from your pics, and probably verbal description would be a little more informative. But it appears from the photos that there are maybe some scratches on the bottom camera (but not a lot) and there seems to be some dots of specks on the top camera (dust or moisture?); although this can just be an illusion of the photo. Correct me if I'm wrong on any of my assessment, as pics can be deceiving. What do you think, looking at the camera glass on both cameras?
If you think the issue may be caused by the scratches on the camera glass, this is actually pretty easily solved. Those scratches are actually from the coating on the glass, and not the glass itself. It seems the intended protective coating is very inferior and easily scratched. The fix is using a mild abrasive (car wax, toothpaste, etc.) or other means to polish off or scrape off the coating and expose the actual smooth glass underneath. This issue and various fixes are discussed here: http://forum.xda-developers.com/htc-one-m8/general/how-to-fix-htc-one-m8-camera-issue-t2803825
Although, it takes a decent amount of scratches to "cloud" the photos. And it doesn't seen that your camera glass is that scratched yet (again, that is just what I can assess from the pics). Personally, I started noticing some minor scratching within the first couple week of owning the phone. And its only been just recently (after having the phone for almost 3 months) that the scratches became bad enough to blur or cloud my photos. I used the solution of polishing with a dab of toothpaste to remove the coating (and pics look perfect again).
If the issue is being caused by dust or moisture inside the camera, this is a much more difficult issue to solve without taking the phone apart.
redpoint73 said:
I was actually more thinking of pictures taken with the phone, but this is somewhat helpful as well.
Not completely clear from your pics, and probably verbal description would be a little more informative. But it appears from the photos that there are maybe some scratches on the bottom camera (but not a lot) and there seems to be some dots of specks on the top camera (dust or moisture?); although this can just be an illusion of the photo. Correct me if I'm wrong on any of my assessment, as pics can be deceiving. What do you think, looking at the camera glass on both cameras?
If you think the issue may be caused by the scratches on the camera glass, this is actually pretty easily solved. Those scratches are actually from the coating on the glass, and not the glass itself. It seems the intended protective coating is very inferior and easily scratched. The fix is using a mild abrasive (car wax, toothpaste, etc.) or other means to polish off or scrape off the coating and expose the actual smooth glass underneath. This issue and various fixes are discussed here: http://forum.xda-developers.com/htc-one-m8/general/how-to-fix-htc-one-m8-camera-issue-t2803825
Although, it takes a decent amount of scratches to "cloud" the photos. And it doesn't seen that your camera glass is that scratched yet (again, that is just what I can assess from the pics). Personally, I started noticing some minor scratching within the first couple week of owning the phone. And its only been just recently (after having the phone for almost 3 months) that the scratches became bad enough to blur or cloud my photos. I used the solution of polishing with a dab of toothpaste to remove the coating (and pics look perfect again).
If the issue is being caused by dust or moisture inside the camera, this is a much more difficult issue to solve without taking the phone apart.
Click to expand...
Click to collapse
I think there are lots of scratch which are not visible in those pictures. But are you sure that I must use a toothpaste or something to clean it up or give it to HTC service center?
Sent from my HTC One_M8 using XDA Free mobile app
kasi14 said:
I think there are lots of scratch which are not visible in those pictures. But are you sure that I must use a toothpaste or something to clean it up or give it to HTC service center?
Click to expand...
Click to collapse
You can certainly try to have warranty service for this issue. However, I think there have been mixed results from folks on here. I think some have gotten it fixed under warranty; while there are also there are reports on the thread I linked above where folks were getting charged $90 to $300, and even an administrative fee if you chose not to have the paid repair (and have the phone sent back as-is). So its kind of a gamble.
Also, its not clear to me if the "fixed" camera done by HTC is any better than the original (if they have resolved the issue with the coating).
redpoint73 said:
You can certainly try to have warranty service for this issue. However, I think there have been mixed results from folks on here. I think some have gotten it fixed under warranty; while there are also there are reports on the thread I linked above where folks were getting charged $90 to $300, and even an administrative fee if you chose not to have the paid repair (and have the phone sent back as-is). So its kind of a gamble.
Also, its not clear to me if the "fixed" camera done by HTC is any better than the original (if they have resolved the issue with the coating).
Click to expand...
Click to collapse
If I do it by toothpaste method what will happen if it gets scratch later on?
Sent from my HTC One_M8 using XDA Free mobile app
kasi14 said:
If I do it by toothpaste method what will happen if it gets scratch later on?
Click to expand...
Click to collapse
If you are worried about the glass getting scratched, you can cut a screen protector to size, or there are some protectors that even include a separate piece for the camera.
But I would expect the actual glass to be much harder to scratch then the coating. I carried the One X (EVITA) in my pocket for 2 years, and only minor scratching on the camera glass that did not affect picture quality.
Had the same cloudy issue with mine recently and thought that it would be going back to the shop. Found a thread about a guy who used a credit card and water to scratch the surface of the lens to remove the coating. Worked a treat for me and my photo quality is back to normal again
Sent from my HTC One_M8 using XDA Free mobile app
I did this earlier on and this fixed the issue I had. So give it a go OP. I just used a q-tip and a bit of water to be honest. It comes off pretty easy.
Hello guys,i've had some scratches on my M8 lens and i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be.... i currently don't have an other device to take a photo of it.Im wondering if i can solve the problem if i get rubbing alcohol and try to clean it all over again ? :crying: :crying:
Didol123 said:
Hello guys,i've had some scratches on my M8 lens and i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be.... i currently don't have an other device to take a photo of it.Im wondering if i can solve the problem if i get rubbing alcohol and try to clean it all over again ? :crying: :crying:
Click to expand...
Click to collapse
Never try and fix a scratch its not paint it can't be fixed! so putting toothpase on your phone will only help ruin it further. if you have a silicon based toothpast then you just rubbed really fine sand into your camera. your best bet is to take a soft cloth and some diluted rubbing alcohol and try and clean it. good luck!
Didol123 said:
Hello guys,i've had some scratches on my M8 lens and i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be.... i currently don't have an other device to take a photo of it.Im wondering if i can solve the problem if i get rubbing alcohol and try to clean it all over again ? :crying: :crying:
Click to expand...
Click to collapse
Hello! I actually did this to my M8 today, and it worked GREAT, removed all the small scratches and my pictures are no longer blurry or washed out! All pictures now are CRISP as they were when I first got my M8. You need to LIGHTLY apply toothpaste, and then use nail polish remover or I used rubbing alcohol to get the scratches off. The M8's had a coating on the lens from factory, I read somewhere this was anti reflective film, but am not sure if that's true or not. Anyways, if you use toothpaste and then alcohol, you will remove this layer of stuff and its the coating that is scratched most likely, not your actual lens. Follow this video here (again) and see if it works. I would NOT use toothpaste that has gritty/sand like texture, this may scratch the actual lens and damage it.
Video link / method I used: https://www.youtube.com/watch?v=xhhOcIRMfWc
Good luck!
My Friend had a similar problem he sctrached his screen and his camera, and he used the same product he used to clean his car headlight lenses and surprisingly he actually did a decent job. Put it this way it was alot better than it was. I was really surprised.
Andr3w151 said:
My Friend had a similar problem he sctrached his screen and his camera, and he used the same product he used to clean his car headlight lenses and surprisingly he actually did a decent job. Put it this way it was alot better than it was. I was really surprised.
Click to expand...
Click to collapse
You can Use "Displex" (~5$ on ebay) to fix it... Your camera will be like it was new!
I've done three m8 cameras with toothpaste. It just takes time. It gets worse as you rub then gets better because it's removing the coating.
Sent from my HTC One_M8 using Xparent Blue Tapatalk 2
squito said:
Never try and fix a scratch its not paint it can't be fixed! so putting toothpase on your phone will only help ruin it further. !
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Click to collapse
Rubbish, yes you can, I have done it loads of times with metal polish such as brasso!
I have removed scratches from glass, plastic, LCD screens, phone camera lenses, watch lenses, all successfully with this method.
Didol123 said:
i watched videos where people got rid of this problem by using a toothpaste.I tried the same method but my camera went even worse than it used to be
Click to expand...
Click to collapse
Look very closely, does it appear that the coating is just getting more scratched (which is the intent, for the toothpaste to abrade the coating and remove it) or the camera glass is actually getting scratched.
Similar to a previous response, my guess is that you are just scratching the anti-glare coating (not the glass) and actually need to rub it more.
Mine appeared to be just the coating being scratched. Used this method and it worked great. I still have to get some of the coating off at the edges but 95% of it is gone and my lens is clear of these scratches now. Plus it gives your phone that minty fresh feeling.
Anyone know if this lens is gorilla glass?
theandies said:
Mine appeared to be just the coating being scratched. Used this method and it worked great. I still have to get some of the coating off at the edges but 95% of it is gone and my lens is clear of these scratches now. Plus it gives your phone that minty fresh feeling.
Anyone know if this lens is gorilla glass?
Click to expand...
Click to collapse
I read where one guy used a magic eraser (Mr Clean brand??) and he said that worked the best for him. I wonder if they "fixed" the issue with the coating on newer phones?? I have had mine for a few weeks now...always carry it in my pocket(s) and do not use any case and all three of my lenses have zero scratches on them?? I have been watching closely to make sure since I've read about all those having this issue on three different forums.
jaseman said:
I read where one guy used a magic eraser (Mr Clean brand??) and he said that worked the best for him. I wonder if they "fixed" the issue with the coating on newer phones?? I have had mine for a few weeks now...always carry it in my pocket(s) and do not use any case and all three of my lenses have zero scratches on them?? I have been watching closely to make sure since I've read about all those having this issue on three different forums.
Click to expand...
Click to collapse
I bought my phone at the end of July so yours probably has the coating. I didn't notice the "scratches" until I wanted to take a picture the other day and I always wipe the lens with my shirt to get finger prints off after taking it out of my pocket. If the lens glass itself is gorilla glass I'm not too worried about it scratching in the future because I dedicate my pocket to my phone and nothing else goes in that pocket.
jaseman said:
I read where one guy used a magic eraser (Mr Clean brand??) and he said that worked the best for him. I wonder if they "fixed" the issue with the coating on newer phones?? I have had mine for a few weeks now...always carry it in my pocket(s) and do not use any case and all three of my lenses have zero scratches on them?? I have been watching closely to make sure since I've read about all those having this issue on three different forums.
Click to expand...
Click to collapse
+1on the magic eraser it worked like a charm no need to use toothpaste all scratches gone. Just wet the magic eraser, squeeze the water out, lay phone screen on flat surface " soft magazine " with camera facing you, I would get a bright lamp to point and the surface you going to scrub the camera lens cover, and use magic eraser in a circular motion and you will see the coating come off. Hope this helps anybody who has the scratches.
Sent from my M8 using XDA Free mobile app
treIII said:
I've done three m8 cameras with toothpaste. It just takes time. It gets worse as you rub then gets better because it's removing the coating.
Sent from my HTC One_M8 using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
I can confirm this works. Also a clean pencil eraser. It takes about 20mins though. I used toothpaste too, and freaked out when I saw how badly it got scratched. Tried the eraser method for around 5mins and figured my cam was screwed. The next day I started rubbing with the eraser and didn't stop. I had time and nothing to lose. Cleared everything right up except the extreme edges. DO IT!
Anybody know where I can get this repaired or where I can buy the part?
I'm actually quite dissapointed with the strength of the lens it cracked in my pocket like seriously shame on you HTC.
Mine did the same thing. They replaced it under the uh oh protection but I'm pissed I had to use it 2 days into owning the device.
I refuse to use my uh oh protection on it, like it doesn't effect how my pictures come out just not appealing
PhyscoAssassinx said:
I refuse to use my uh oh protection on it, like it doesn't effect how my pictures come out just not appealing
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Click to collapse
I had the same problem here in the UK. The retailer did exchange it for me with no fuss we don't have the uh oh protection here
PhyscoAssassinx said:
Anybody know where I can get this repaired or where I can buy the part?
I'm actually quite dissapointed with the strength of the lens it cracked in my pocket like seriously shame on you HTC.
Click to expand...
Click to collapse
How did you make out? Just happened to me... http://forum.xda-developers.com/one...mera-cover-t3073421/post60241785#post60241785
Any luck?
My M9 camera just cracked down around the middle as well :/ 2 days, no mishandling at all. Did anyone have any luck getting it fixed/replaced without using Uh-oh protection?
Sadly I haven't read anyone who's had any luck, people are just keeping it as is or getting it replaced with uh oh
Mine was replaced in store in the UK with no issues
This is disturbing. I work in construction and bang my phone on stuff while in my pocket. Thought the sapphire was an upgrade lol
Sapphire is extremely hard and resistant to scratching... But that also means it's brittle. While it's going to be extremely hard to scratch, it's going to be easier to crack.
Which is also another reason(aside from being expensive) they probably chose not to use it on the screen. (Apple as well)
so i got annoyed and just took the rest of the glass off i faced two issues, one due to the crack under certain lights i would get a glare, kinda like when you wet glass and see the rainbow colors, secondly dust got under the lens and i couldn't clean it out the pictures would look fuzzy, and lastly the cracked really F*&#!ed with the beauty of the phone....sigh so here it is, hopefully replacement parts start to pop up soon so i can put a new glass :fingers-crossed: (wheres the brickwall headbash smiley?)
I posted this in another thread but got no response. Has anyone without a case got cracked camera glass? Most seemed to have been in cases in the other thread. Maybe an issue with heat dissipation?
I don't get why they have to have such a large piece of glass with such a small lens?
We don't have Uh Oh in the UK and I don't insure so I'm really worried about this happening to mine.
ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c
charlie_gti said:
ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c
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Click to collapse
This advert seems to be for an adhesive (for the lens cover ) not the lens cover .
This company often is a useful source of smartphone spares.
They don't appear to stock many items for M9 currently, maybe range will broaden in time.
http://www.etradesupply.com/htc/android-models/htc-one-m9.html
Sent from my HTC One M9 using XDA Free mobile app
charlie_gti said:
ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c
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paul_59 said:
This advert seems to be for an adhesive (for the lens cover ) not the lens cover .
This company often is a useful source of smartphone spares.
They don't appear to stock many items for M9 currently, maybe range will broaden in time.
http://www.etradesupply.com/htc/android-models/htc-one-m9.html
Sent from my HTC One M9 using XDA Free mobile app
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If you read the comment from the seller it says " The Lens have the film on it, Please Remove"
so it is indeed the lens and adhesive. it's typical of items from China that the translation is not very accurate.
I have ordered a few lens/adhesive kits for the M8 and they all have worked just fine, I'm sure this one is no different
Cracked glass here, too
Thanks for the eBay link. My husband and I both purchased HTC ONE M9 phones two Fridays ago. His camera lens cover glass/crystal/whatever was cracked straight across horizontally BY ITSELF after we had owned our phones for FOUR DAYS.
HTC and T-Mobile kept passing us back and forth because it was less than 14 days. HTC wanted T-Mobile to fix it, T-Mobile wanted us to use our HTC Uh Oh protection.
In the end, we are being forced to use the Uh-Oh. I'll try that eBay item first, though!
Just notice today that mine is broken also. Don't really want to use my oh uh protection just for that
Did not find a link on the whole WWW
Hello people,
My M9 lens cover cracked also, and I do not think it is because of a hit, as I tend to take care of my stuff. But it did so now I have to replace it.
Bought tools and glass from ebay, all together about £10. You can find it even cheaper. I will replace it on my own as HTC are very stupid with their policy, £30 just for diagnostic (like I do not see the glass being cracked) + repair + parts. It is overly priced.
Does anybody have a link with how to replace this glass from the M9?
If not, do you have to take the back cover off to do this?
Thank you.
Regards.
I got cracked lens cover, I have removed it awaiting New cover from eBay however without lens cover on camera does not focus on distance objects only close up. Could this be ddie to no lens cover or is the camera broken
I replaced my lens from ebay. To remove it I used a hair straitener as a hotplate to loosen the adhesive around 180 deg F
I wore rubber gloves/ and pried the sapphire off of the camera with an exacto knife and or razor blade.
Double checked to make sure I had all of potential glass shards.
I proceeded to take off the back of the new lens and lined it up and from there I now have a perfectly non-cracked lens.
Problems I ran into this. I have had a piece of dust or sand on my camera lens since I cracked it(maybe beach sand?) and always have this unfocused 1mm 'gray' spot. If I had an air compressor I would have made sure to blast my lens with it hoping to remove that spot.
I live my life with a grey spot on ALL of my photos .
But aesthetically it is barely noticeable and my lens is not cracked. I plan to use my Ut Oh protection when I get close to my date.