Develop Bugs

Camera Cracked Internally & Externally!

Hi,
I have an HTC Desire which is a little over a week old, though on Saturday I got my desire knocked out of my hand and took a fall onto gravel and the battery cover's camera lens cracked and now has a thick crack through the middle which is not much of a problem as it is easily replaceable, though the glass which covers the lens/sensor cracked into many pieces though I do not know if it is a filter of some sort or just some dust protector. (I can still use the camera without a problem).
Should I send it for repair to get the protector put in, or will I be ok just buying a new battery cover?
Thanks!

It's likely not just a filter of some sort, but an important part of the optical design. It could be replaceable, but normally replacing lens elements requires re-calibration of the entire lens itself. I doubt though, that they would replace just a part of the lens, they would likely swap the entire thing. I'm pretty sure HTC buy these lenses/modules already assembled and calibrated from someone who specializes in making such things.
Mac

Thanks a lot for the detailed reply! Will be sending to be repaired today. Thanks again

Hi All,
Just for everyone benefit i also cracked the back cover plastic screen and also the glass screen on the camera as well. The back cover is easily replaceable by a new back cover off eBay for £12.99 or the lens piece itself for about a £5 i think, which is easy to find but i decided to replace the internal glass myself. I found this on eBay for £7.49:
http://cgi.ebay.co.uk/ORIGINAL-HTC-...UK_Mobiles_Accessories_RL&hash=item230c703e97
Using an old sack pin i manage to remove the cracked glass, the trick is to prize up the black plastic the glass is stuck too, that way no shards fall off into the camera itself.
I thoroughly cleaned the camera and new glass with an anti-static wipe.
You have to push out gently the four plastic stripes round the camera that the glass fits into so the new glass fits it snuggly when you push it in.
I did make a hash of it to begin with and touched the back of the glass so it was smudged and got a bit of glue on it. I put an anti-static wipe on the needle end of the sack pin and cleaned it thoroughly and this did the trick. To test it though use barcode scanner as well as the camera app.
I haven't much patience and have large fingers, i guess you could take more time and use more precise tools to do a better job but as the camera isn't the most important function for me this was fine.
I did contact the HTC repair shop that was listed on XDA and this was there reply:
Hi,
You’re looking at between £39.95 and £64.95
Thanks in advance
Regards
MRC Team
www.mobilerepaircentre.com - (CLICK THIS LINK TO BOOK IN A REPAIR/REQUEST A QUOTE)
I guess if you have phone insurance that would be a better way to go but as i didn't i saved a few quid doing it myself, it only took 15 mins to do, not hard at all.
Good luck to anyone else who attempts this!

I had the same problem with my phone and I sent it away to redstafford.co.uk and I got it back in about 3 days, all new and shiny... highly recommend!

Aluminum Bumper Replacement?

I dropped my white galaxy s2 yesterday and it has a semi steep dent on it. Luckily everything is working fine. Anyone know I can get a replacement of the aluminum bumper that surrounds the side of the phone? I've done a a few search and couldn't find it.

Hi Something,
Unfortunately a part like this is usually fused with the front housing assembly on the device. A quick google search yielded the following result...
globaldirectparts.com/Samsung-Galaxy-S-II-SGH-T989-Front-Housing-p/smsng6110920.htm
You'd have to replace the entire front housing assembly on the device...not the easiest part swap, but still entirely doable.
Hope this helps!
Cheers,
Nick

Spork McBork said:
Hi Something,
Unfortunately a part like this is usually fused with the front housing assembly on the device. A quick google search yielded the following result...
globaldirectparts.com/Samsung-Galaxy-S-II-SGH-T989-Front-Housing-p/smsng6110920.htm
You'd have to replace the entire front housing assembly on the device...not the easiest part swap, but still entirely doable.
Hope this helps!
Cheers,
Nick
Click to expand...
Click to collapse
If you do this, looks like you'll have a black T989
Get a case and cover it up, best and easiest option.

That really sucks. I dropped my also on wood floor and cracked the left corner.Great phone but too sensitive. I need a light but strong case.

BRODZ2020 said:
I need a light but strong case.
Click to expand...
Click to collapse
Any case that provides reasonable protection for a phone is not going to be 'light' or thin. There's a reason why they add bulk and it is to absorb the kinetic energy that would otherwise damage your phone.

Those guys (GlobalDirect) won't ship to an individual, they only deal with businesses.

SheCo said:
Those guys (GlobalDirect) won't ship to an individual, they only deal with businesses.
Click to expand...
Click to collapse
Did you try to enter your social for the business ID ?
I had a similar incident happen while out partying for few days straight. A rugged fall onto some ragged asphalt made for some bezel splitting/pitting. I called T-mobile because my phone was "acting weird" and they exchanged it for me no hassles.

I also scratched the hell out of the bumper with a 1 inch drop. I tried using my PHP from tmobile, I was going to use water damage as an excuse but they want to charge me $130 bucks just going to get a case

Is that actually aluminum I thought it was just aluminum colored, well if it is aluminum, you can always try a really, really fine sandpaper ex.1000,1500,2000 even 5000, I had a HTC Sensation (Made Chrome), and I dropped a few times, had chips and scratches which I fixed with sandpaper and 1000 to 2000+Blue Magic. Hope this can help but remember try at your own risk.

I looked into replacing this part when I dropped and dented my phone. Unfortunately, to replace it you have to replace the entire front half of the phone. And unfortunately, the screen is adhered in place. From what I found, you need to have the proper tools (uses heat, I believe) to release the screen, and then reapply it to the new housing. I cracked my OLED while attempting this. Luckily I was able to put it back together and get it replaced under the insurance. Bought myself a case immediately upon receiving the new phone.

[Q] How to repair a broken screen!?

Hi guys,
I have just broken my Dinc2's glass screen. The underlying LCD screen is still functional and the touch screen works. So, I am guessing that I only broke the glass on the top of the screen... I uploaded pics to make it clear.
The casing near the USB port got bent some time back when I went kayaking... And I think that is where the screen cracked significantly when I dropped the phone.
I can still use the touchscreen and there are no discoloration on the LCD. So, can you guys suggest to me what Screen replacement product I need to buy online and (preferably) give me a link for said product and a How to repair guide. Plus, is this process easy? As in if I spend a few hours carefully following the steps to repair, will I succeed?? Moreover, can I replace the metal casing as well?
Thanks for the help gang! I really need to get my phone back to 100% working condition as I don't have an upgrade available till April '13 and I have cancelled my phone's insurance recently!
EDIT: Does this product help? http://www.amazon.com/gp/product/B0057OO9OC/

http://www.repairsuniverse.com/htc-droid-incredible-2-screen-replacements-repair-parts.html

I just replaced my digitizer for $11 on eBay.
It's an HTC one too (no "Verizon" branding, just "HTC".
It's for an Incredible S, came out of SoCal.
EDIT:
Here's the Digitizer
http://goo.gl/w7Vr0 $12.77
Here's the adhesive (sticker) that HAS to be replaced or it'll lift-up and will allow dust inside. Thus driving you F'ING INSANE. Mine is on order
http://goo.gl/34ylh
-Truckin-

Truckin'Ain't4Sissies said:
I just replaced my digitizer for $11 on eBay.
It's an HTC one too (no "Verizon" branding, just "HTC".
It's for an Incredible S, came out of SoCal.
EDIT:
Here's the Digitizer
http://goo.gl/w7Vr0 $12.77
Here's the adhesive (sticker) that HAS to be replaced or it'll lift-up and will allow dust inside. Thus driving you F'ING INSANE. Mine is on order
http://goo.gl/34ylh
-Truckin-
Click to expand...
Click to collapse
So I have dust under my screen even though my phone is completely original and never been dropped. Do you think it's worth taking apart, cleaning out, and replacing the adhesive? How long do you think it would take, and what is the likelihood of doing more damage to the phone?

Truckin'Ain't4Sissies said:
I just replaced my digitizer for $11 on eBay.
It's an HTC one too (no "Verizon" branding, just "HTC".
It's for an Incredible S, came out of SoCal.
EDIT:
Here's the Digitizer
http://goo.gl/w7Vr0 $12.77
Here's the adhesive (sticker) that HAS to be replaced or it'll lift-up and will allow dust inside. Thus driving you F'ING INSANE. Mine is on order
http://goo.gl/34ylh
-Truckin-
Click to expand...
Click to collapse
I bought the following on amazon:
http://www.amazon.com/gp/product/B005GIUHDQ
http://www.amazon.com/gp/product/B0057OO9OC
http://www.amazon.com/gp/product/B002EXHR1Q
I should have probably waited for more replies, like yours, here to get a better product link. Anyway, I guess I bought all the needed parts. I hope I get good quality material and I can get going with the repair... Do you think that they are good? The digitizer and tools didn't ship yet, so I can try and cancel and buy the one from ebay...

I actually just finished doing this a few hours ago. It does take some time to do it but if you have patience you can do it
You have to remove the LCD to remove the digitizer, so you will have all the parts out of the body of the phone. It is easier if you replace the body because it comes with new adhesive already perfectly cut and installed. If you reuse the old one you will have to scrape all the old adhesive off, then cut new adhesive. They are also available in red/silver/black so you can change colors.

Dermen said:
I actually just finished doing this a few hours ago. It does take some time to do it but if you have patience you can do it
You have to remove the LCD to remove the digitizer, so you will have all the parts out of the body of the phone. It is easier if you replace the body because it comes with new adhesive already perfectly cut and installed. If you reuse the old one you will have to scrape all the old adhesive off, then cut new adhesive. They are also available in red/silver/black so you can change colors.
Click to expand...
Click to collapse
When you say replacing the body, are you referring to the front housing/bezel? That is this: http://www.repairsuniverse.com/htc-droid-incredible-2-front-housing-bezel-replacement.html
If so, where did you buy it, as I want a reliable and reasonably priced product online. Thanks a lot for the help, btw!

litetaker said:
When you say replacing the body, are you referring to the front housing/bezel? That is this: http://www.repairsuniverse.com/htc-droid-incredible-2-front-housing-bezel-replacement.html
If so, where did you buy it, as I want a reliable and reasonably priced product online. Thanks a lot for the help, btw!
Click to expand...
Click to collapse
That is what I was referring to as the body, since all the parts attach to it. I actually got an entire new housing, came with the bezel, the middle part, and a new battery cover since my battery cover was beat up and I was changing colors. The middle part I didn't need but it was cheaper to buy all 3 parts than just 2.
I got it on ebay. The Incredible 2 and the Incredible S housing parts are interchangeable. I ended up getting S parts because they were cheaper. Most of the ebay sellers are in China so shipping takes 1-2 weeks depending on the seller. Repairsuniverse is good if you want it fast, I ordered from them once and got the part in 2 days.

Parts arrived. Links to tutorials PLEASE!
Dermen said:
That is what I was referring to as the body, since all the parts attach to it. I actually got an entire new housing, came with the bezel, the middle part, and a new battery cover since my battery cover was beat up and I was changing colors. The middle part I didn't need but it was cheaper to buy all 3 parts than just 2.
I got it on ebay. The Incredible 2 and the Incredible S housing parts are interchangeable. I ended up getting S parts because they were cheaper. Most of the ebay sellers are in China so shipping takes 1-2 weeks depending on the seller. Repairsuniverse is good if you want it fast, I ordered from them once and got the part in 2 days.
Click to expand...
Click to collapse
Hi guys, I just received all the parts. The following are what I ordered:
Housing Front for HTC Droid Incredible 2 Red Body Frame Chassis Bezel Part
Verizon HTC Droid Incredible 2 Replacement Touch Screen Digitizer Replacement Front Glass
2mm Wide Double Sided Layer Adhesive Sticky Tape Sticker
Tools for iPhone and most of phone
Now I am ready to replace the screen. Tutorials? I found some online, but would like to see what you guys followed to see if I can find simple and comprehensive tutorials!
Thanks! And wish me luck.

litetaker said:
Hi guys, I just received all the parts. The following are what I ordered:
Housing Front for HTC Droid Incredible 2 Red Body Frame Chassis Bezel Part
Verizon HTC Droid Incredible 2 Replacement Touch Screen Digitizer Replacement Front Glass
2mm Wide Double Sided Layer Adhesive Sticky Tape Sticker
Tools for iPhone and most of phone
Now I am ready to replace the screen. Tutorials? I found some online, but would like to see what you guys followed to see if I can find simple and comprehensive tutorials!
Thanks! And wish me luck.
Click to expand...
Click to collapse
1. Take it apart.
2. Put it together with new parts.
3. ???
4. Profit.

prototype7 said:
1. Take it apart.
2. Put it together with new parts.
3. ???
4. Profit.
Click to expand...
Click to collapse
Thanks, captain obvious!
I wanted to know if there is a detailed how to. Anyway, managed to take it apart. All guides end at taking it apart and say, "well, now you know how to dissemble it, just go in reverse and assemble it. Well. I wish they don't do that and show me through the reverse just to avoid mistakes. I remember having to redo IKEA furniture due to missing a few parts. Don't wanna do this messy procedure and realize I forgot a button or worst still putting the screen on!
Anyway, I am a grad student with a bachelors in Engineering... I should be ashamed if I can't do this! :silly:

repairsuniverse has a guide on youtube for replacing the digitizer. I found it easy to follow. Only difference is when you put it back together put the parts in the new body. You will also have to pull the speaker out of the old body and put it in the new. It is held in by glue, heat it with a hairdryer/heatgun and it comes out pretty easily. You might need to use some new adhesive on the speaker, I was able to pull the old adhesive out of the body in one piece using a hairdryer and some tweezers.

Dermen said:
repairsuniverse has a guide on youtube for replacing the digitizer. I found it easy to follow. Only difference is when you put it back together put the parts in the new body. You will also have to pull the speaker out of the old body and put it in the new. It is held in by glue, heat it with a hairdryer/heatgun and it comes out pretty easily. You might need to use some new adhesive on the speaker, I was able to pull the old adhesive out of the body in one piece using a hairdryer and some tweezers.
Click to expand...
Click to collapse
I am 100% done with the repair. But there are a few issues. The Vibrator motor seems to be not working. Then, the Digitizer I bought doesn't have a hole for the front facing camera! That is not a major setback as I rarely use it and I have a tablet and a PC to skype chat with... But it is sad that a feature is missing.
The big issue is the vibrator not working. I didn't mangle it and put it back in place as I am supposed to. Finally, I have 1 or 2 small dust particles under the screen and that is ok. I couldn't remove all the dust and it is a miracle I managed to get it that clean. Finally I seem to have a slight green tint/screen bleed at top left corner. I didn't have that before and I didn't distort the LCD while replacing. Is it due to a smudge on the LCD there? I suppose it is a minor issue and not something that will amplify as I have a Transformer prime that has screen bleeds and it is apparently because the screws are too tight.. So may be I tightened something too much? Anyway, if it doesn't deteriorate I am ok, as it is a very, very minor problem.
So, bottom line: Main problems > (1) No FFC (due to improper digitizer) -> I don't intend to fix it. (2) Vibrator motor not working.
Can someone help me with 2?
I fricking fixed it! I have WORK to do and I spent about 4 hrs fixing my phone!!! I'm kinda screwed for tomorrow! At least now my phone works...

That is odd it didn't have a spot for the front camera. I replaced my digitizer and it has a clear spot for it but it is not even close to centered. It actually looks like it would obstruct the camera but it doesn't. If you take it apart again for some reason you can scrape the black off the back so it is clear. However, it is very hard to do that and make it look decent.
Getting it perfect with no dust between the lcd and digitizer is very very hard to do. The first phone I did I actually took it apart again because there not only was dust but smudges on the other side of the digitizer. As for the bleeding I wouldn't think you could cause it from pressure in the inc2 because the lcd and digitizer are just held on the front by adhesive. The LCD has adhesive around the entire edge of it, I don't know if that also blocks light from the edges but if it does and there is a little bit missing maybe it is the cause.

Dermen said:
That is odd it didn't have a spot for the front camera. I replaced my digitizer and it has a clear spot for it but it is not even close to centered. It actually looks like it would obstruct the camera but it doesn't. If you take it apart again for some reason you can scrape the black off the back so it is clear. However, it is very hard to do that and make it look decent.
Getting it perfect with no dust between the lcd and digitizer is very very hard to do. The first phone I did I actually took it apart again because there not only was dust but smudges on the other side of the digitizer. As for the bleeding I wouldn't think you could cause it from pressure in the inc2 because the lcd and digitizer are just held on the front by adhesive. The LCD has adhesive around the entire edge of it, I don't know if that also blocks light from the edges but if it does and there is a little bit missing maybe it is the cause.
Click to expand...
Click to collapse
The following are the images of my fixed and "pimped" Dinc2.
https://www.dropbox.com/s/beop9oqvn6qo9p5/2012-09-25 00.23.03.jpg
https://www.dropbox.com/s/qh62damm82z0qmu/2012-09-25 00.22.32.jpg
Is the two tone color combination looking sweet, or should I change the back to red as well? I have a spare black back cover. If anyone has a spare red back cover, I can trade!
Plus, the "smudge/screen bleed" at the top left edge is seen in this pic:
https://www.dropbox.com/s/illeve11tomyrtw/2012-09-25 00.54.23.jpg (The black spot on the middle of the left side is a dust spec!)
Close up: https://www.dropbox.com/s/9ys4r2e6xmxfhnh/2012-09-25 00.54.48.jpg
Is the smudge bad? I think it is just a smudge on the LCD and not a damage to the LCD right? In that case, I am cool, as I most likely will cause other smudges if I attempt to redo it anyway. Plus, I am kinda bummed out about the lack of FFC, but I hardly use it and the whole process of removing the screen is SOOO tedious (and I don't have a heat gun, so had to put my phone a feet above a gas burner! ) and it was so painful and stomach wrenching to safely remove the LCD/digitizer that I don't wish to do it again to repair the FFC...
So, what do ya say?

I think the two tone looks good since the red phones have all black accents. I thought it was weird that the speaker on the red phone is silver, while all the other accents are black.

There seems to be a problem with the adhesive. The digitizer is raised by about 1 millimeter at the top while it is attached better at the bottom. I think it is because I had an additional horizontal strip of adhesive at the bottom to attach the digitizer to both the LCD and the buttons firmly while I didn't put such a horizontal strip at the top as I didn't see one when I dissembled it. If I put pressure on the digitizer for a while, it sets back in place for about half a day. Is this a serious problem? I don't feel like dissembling again.

litetaker said:
Hi guys, I just received all the parts. The following are what I ordered:
Housing Front for HTC Droid Incredible 2 Red Body Frame Chassis Bezel Part
Verizon HTC Droid Incredible 2 Replacement Touch Screen Digitizer Replacement Front Glass
2mm Wide Double Sided Layer Adhesive Sticky Tape Sticker
Tools for iPhone and most of phone
Now I am ready to replace the screen. Tutorials? I found some online, but would like to see what you guys followed to see if I can find simple and comprehensive tutorials!
Thanks! And wish me luck.
Click to expand...
Click to collapse
I just broke my screen and im looking to go the same route. This is a good phone to have as a back up after i get my upgrade and i dont want to get rid of it.
Anyway, did you need all those parts to successfully change your screen? I thought if you bought a new housing you would not need the adhesive tape?

[Q] Broken Screen genuine?

Hi, as you may guessed, broke my screen, quite badly though 95% touch interface still works and have kept it like this for about 2 months.
Now my patience is gone with the major crack lines and some yellow spots. Plus I have to always rotate to interact sometimes due to the 5% dead area of touch panel.lol
I've looked at replacements (as its been said, replace lcd+digitiser) but my question rests on the quality of the parts.
I've read through the forums and seen some ebays links. Are these genuine screen? Are they high quality, to the same quality as the original?
Where is the best place to get them (I'm in the UK). I will replace it myself.
Thanks ever so much.

davestuarts said:
Hi, as you may guessed, broke my screen, quite badly though 95% touch interface still works and have kept it like this for about 2 months.
Now my patience is gone with the major crack lines and some yellow spots. Plus I have to always rotate to interact sometimes due to the 5% dead area of touch panel.lol
I've looked at replacements (as its been said, replace lcd+digitiser) but my question rests on the quality of the parts.
I've read through the forums and seen some ebays links. Are these genuine screen? Are they high quality, to the same quality as the original?
Where is the best place to get them (I'm in the UK). I will replace it myself.
Thanks ever so much.
Click to expand...
Click to collapse
Hey sad to hear that. I recently had to replace mine since soft keys stopped working, I bought cheap chinese 50usd and to my opinion is quality is at acceptable level - screen is as good as the original one, digitizer and assembly fitted perfectly my only concern is that its not a gorilla glass but other than that its(again in my opinion) is 1:1
Good luck with replacement
p.s If you have troubles with wifi after opening the phone check the threads there is one that shows fix for the bent antenna pins

peshko69 said:
Hey sad to hear that. I recently had to replace mine since soft keys stopped working, I bought cheap chinese 50usd and to my opinion is quality is at acceptable level - screen is as good as the original one, digitizer and assembly fitted perfectly my only concern is that its not a gorilla glass but other than that its(again in my opinion) is 1:1
Good luck with replacement
p.s If you have troubles with wifi after opening the phone check the threads there is one that shows fix for the bent antenna pins
Click to expand...
Click to collapse
Thanks peshko69. Yeah, really hurt me when the screen cracked. I guess all the technology in gorilla glass is only for scratches not dropped protection. First time ever I cracked a screen.
I will investigate further. I have found a company that looks very good Rounded.com. They seem to do genuine parts I think and prices are reasonable too.
btw thanks for the wifi tip.

davestuarts said:
Thanks peshko69. Yeah, really hurt me when the screen cracked. I guess all the technology in gorilla glass is only for scratches not dropped protection. First time ever I cracked a screen.
I will investigate further. I have found a company that looks very good Rounded.com. They seem to do genuine parts I think and prices are reasonable too.
btw thanks for the wifi tip.
Click to expand...
Click to collapse
No problem. For safety i would recommend something like http://www.ebay.com/itm/TPU-Gel-Silicone-Skin-Case-Cover-Screen-Protector-For-HTC-One-X-AT-T-LTE-XL-New-/320956130309?pt=LH_DefaultDomain_2&var=&hash=item4aba79e405 & http://www.ebay.com/itm/NEW-XtremeGuard-FULL-BODY-Clear-LCD-Screen-Protector-Shield-Skin-For-HTC-One-X-/320890807909?pt=US_Cell_Phone_Screen_Protectors&hash=item4ab6952665 - the case wraps around your phone and screen lies 2mm below the case and if dropped the case will absorb the impact( speaking from experience ).
Good luck

davestuarts said:
Thanks peshko69. Yeah, really hurt me when the screen cracked. I guess all the technology in gorilla glass is only for scratches not dropped protection. First time ever I cracked a screen.
I will investigate further. I have found a company that looks very good Rounded.com. They seem to do genuine parts I think and prices are reasonable too.
btw thanks for the wifi tip.
Click to expand...
Click to collapse
There used to be a dropped thread, one guy dropped his from the 2 floor (3rd floor for all you across the pond) and all the happened was the outer shell was crushed in the corner.
Then you get some people he just knock it off a sofa or bed and screen is a goner it's all about the landing.
Sent from my HTC One X using xda app-developers app

Somehow my Pixel 2XL's camera glass broke. Does anyone know a place where I can buy r

Title says it all. I have NO idea how the glass shattered but I just found it like that today. Any tips as to what I can do to fix this would be nice

ThatAngryGnome said:
Title says it all. I have NO idea how the glass shattered but I just found it like that today. Any tips as to what I can do to fix this would be nice
Click to expand...
Click to collapse
Mine was broken as well, however, my whole phone was broken, so I had the back casing, back glass and camera lens, and screen all replaced.
What I can tell you is that the camera lens is a part of the back glass assembly. Ubreakifix can replace it. I think it's around $100. Note that this is the only part that they didn't have in stock for my repair (no store within 50 miles had the back glass, despite all of them having the metal casing and front screen), so your local store may need to put in an order.

gettingerr said:
Mine was broken as well, however, my whole phone was broken, so I had the back casing, back glass and camera lens, and screen all replaced.
What I can tell you is that the camera lens is a part of the back glass assembly. Ubreakifix can replace it. I think it's around $100. Note that this is the only part that they didn't have in stock for my repair (no store within 50 miles had the back glass, despite all of them having the metal casing and front screen), so your local store may need to put in an order.
Click to expand...
Click to collapse
For my 2XL, I was able to remove the glass shards and glue using a hairdryer, it seemed to be the same exact process as it is for other phones (I've done this with the Galaxy S6). Ubreakifix does fix it though, but a $100 is way too pricey for a simple glass replacement IMO.
I have a dbrand skin on my device, so I can't check if the entire back glass is broken or not. It doesn't sound or feel like it is broken though. I can't see why it would be broken since I have a case on my phone. From what you know, does the camera lens breaking mean that the entire glass is broken?!
Unfortunately I don't have a Ubreakitifix remotely near me. I'll continue to look for solutions though.

ThatAngryGnome said:
For my 2XL, I was able to remove the glass shards and glue using a hairdryer, it seemed to be the same exact process as it is for other phones (I've done this with the Galaxy S6). Ubreakifix does fix it though, but a $100 is way too pricey for a simple glass replacement IMO.
I have a dbrand skin on my device, so I can't check if the entire back glass is broken or not. It doesn't sound or feel like it is broken though. I can't see why it would be broken since I have a case on my phone. From what you know, does the camera lens breaking mean that the entire glass is broken?!
Unfortunately I don't have a Ubreakitifix remotely near me. I'll continue to look for solutions though.
Click to expand...
Click to collapse
Broken lens definitely doesn't mean the back glass is broken. I took the glass out of mine and took great photos with the lensless camera until I had it fixed (my CC company paid the repair).
Not sure any options for repairing outside of Ubreakifix (or Google's other repair partner who I can't remember) or getting it done by sending it in to Google. Don't think parts are widely available online yet.

gettingerr said:
Broken lens definitely doesn't mean the back glass is broken. I took the glass out of mine and took great photos with the lensless camera until I had it fixed (my CC company paid the repair).
Not sure any options for repairing outside of Ubreakifix (or Google's other repair partner who I can't remember) or getting it done by sending it in to Google. Don't think parts are widely available online yet.
Click to expand...
Click to collapse
Yep parts aren't available online yet :/ But your comment gave me the idea to check up on my credit card and see if they'll pay for it since I've only had the phone for like a month. I'll be driving close to a Ubreakifix location soon anyways, so I think that's the best course of action. Hopefully this means I can keep my waterproofing on my phone which would be lost with a DIY repair.
Thanks for your help man!

Here was my experience. Good luck!
https://forum.xda-developers.com/showpost.php?p=74594202&postcount=7

My Pixel 2 xl was in a case 100% of the time and my camera cover also shattered for no reason that I know of. It seems like they may have a problem with this. I do know around the time frame it shattered was when I was going from 70 degree room to -15 deg for a while snowblowing, then back in the house. There was nothing in my outer pocket that could of caused the shatter. I've seen too many other posts about the camera cover cracking by itself and not the entire glass back cover.
I don't know if it is or not, but the camera cover should be made out of the same glass on the front of the phone. Camera still works but it's loose inside after removing the small shards and sometimes I get jello like wave wobble while trying to focus. I'm going to wait and see if more people report this before I send it in to fix it which was quoted by ubreakifix local sioux falls store minimum of $130 and up to $220 if they can't reuse the LCD screen after taking it off. They said they have to remove the front screen to get to the back to replace the camera and cover.

I am having the same issue. I bought a supposedly really good cover for it through Spigen and the lens on the back camera somehow shattered (haven't dropped it and have no idea how it broke). The back glass isnt broken at all, just the lens glass. Surely this must be a google issue. I contacted Google and they gave me some phone number and I rang and left a message days ago and was a weird answering machine and no one has called me back. Prettty dissapointed with the Google Pixel 2xl and wishing I had of got another Samsung. (I am in Australia)

pixel shatterred lens
Same thing.
My pixel 2 is in perfect condition inside a case.
The lens section of the back is broken... I can still luckily use it perfectly AFTER 2-3 months? There were extreme temperatures though so.
I just chatted with google and they told me to get it replaced with their repair dealers......
I got mad after that.
REALLY? HELL NO.
I need to file a claim with my CC soon about this too since google will do nothing.
I looked online all these phones using badly manufactured glasses.
look up wiki Spontaneous_glass_breakage
The repair cost would be about 10 dollars if I do it myself when the parts come out.
This is not limited to google, but samsung, lg, etc all of them.
Google and android manufactures wants me to pay 70-80 dollars to repair it with their authorized repair shop....
When it was their neglect NOT MINE.
NO damage in any other section of the pixel 2 phone. This is beyond ridiculous
I'm really disappointed.

My camera lens broke this week as well. Always keep the phone in a case and have not had any drops. At least on mine it's not large - its just the faintest hairline crack that runs halfway across the lens. Not at all like the break pattern I would expect to see if something hit it.
Luckily I have Fi device protection on this phone, but even with that I will have to temporarily shoulder the cost of the replacement device until they receive my current phone. So... just gonna live with it for the time being until next payday rolls around. :/

Hey! I'm a journalist and had the same thing happen to my phone. Would you be interested in talking? This seems to be a really common problem and Google says no one has told them about it.

Protection
I also had mine break within the first week that I got it--- I NEVER dropped it. Google nor Verizon would do anything. Just paid $200 for a replacement device but I do not want to start it up without having a way to protect this delicate glass. What can I do to protect this? Called Google to ask about protecting it and all they recommend is buying the Google case, WHICH I ALREADY HAD. Thinking about buying a liquid screen protector and applying that to the lens, thoughts on this?

I have a Google pixel XL 2 from Verizon. Have total mobile protection through asurion. I use my camera frequently never had issues. Ironically on my daughters birthday the other day I went to take pictures of her opening gifts and noticed a line. Turn phone around. Low and behold my camera glass lens is broke. I removed Glass and tried to continue to take pictures and as another poster stated the lens was loose and didn't properly focus so pictures weren't at sharp. I called asurion to file claim they said they would send a replacement as soon as tomorrow for a $200 deductable. I explained it was only glass covering back camera lens didn't seem to deem a $200 deductable it's not a broken screen. They said they didn't offer repair only replacement hence the high deductible. My lens broke from what I don't know. No blemishes on phone. Never dropped it. Had a Spigen rough armor from day one that has bumper around camera. And don't put it in any compromising position. Upon research and wide spread accounts of spontaneous broken back lens with no idea how it happened I felt maybe Google would fix it for free. Contacted customer service and was told to contact ubreakifix which I did there's one not to far from me. They said it would be $110 to replace back camera. Not as much as insurance deductible but still pricey for what I believe to be a hardware defect of LG/Google themselves as opposed to the fault of owner.

Search "replacement glass pixel 2 xl"
https://www.youtube.com/watch?v=xGcNccfpacE

I seen that but it doesn't seem to offer just glass covering camera on the part supplier links he provides just the back glass panel and the entire camera itself. I don't think the camera is damaged just the glass and it was only glued in. I found one dirt cheap but it claimed to only fit only. the smaller pixel 2 and not the XL variant which I thought they had the same camera?