Bought T-Mo S2 today for use for my mom. Will not connect to network. - T-Mobile Samsung Galaxy S II SGH-T989

Hey all. Mom dropped her phone in the toilet and needed a replacement. Bought a used T-Mo S2 off Craigslist today. SIM card in, all contacts are found off the SIM but when I try to connect to a network or make a call it tells me "Your SIM card does not allow a connection to this network".
I restored to stock using ODIN and a post here , and still having the same problem. I believe my mother called and reported the phone damaged, is it possible they have deactivated the SIM? Or is it that the phone itself is somehow broken? I will try another sim that I know is working and report back shortly.
Note : carrier is T-Mobile, phone is T-Mobile.
I will be updating using Kies as soon as the battery is charged enough to allow it.
Just checked the IMEI and it was reported stolen.
****ing assholes I swear to ****, people are so ****ing horrible. ****ing ****heads.

Deleted

richardlibeau said:
Sounds like the sim card is defective. To be sure though go into settings under mobile networks and see if once you select carrier that is gives you the option to pick on. It should give you tmobile and at&t at least. Once it does select tmobile once it does it should then say connected to network.
Sent from my SGH-T989 using Tapatalk 2
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Click to collapse
Okay, well.
I tried the old SIM. Same thing. Tried a known working SIM (My sisters SIM. Also T-Mobile. In her phone it works absolutely fine.) When I put known-working SIM in the S2 it says the same. If I hit "Availible Networks" it shows T-Mobile and AT&T. If I hit T-Mobile it gives me the "Your SIM card does not allow a connection to this network" message. EVEN WITH KNOWN WORKING SIM.

Looks like they jipped you dude, they sold u a Black listed phone.... u cant do nothing about it they ripped u off. phones garbage. If u want to make sure just call T-mobile

I could be misreading this, but it sounds like a stolen phone. I'd contact the seller and ask for a refund, say next call is to the police... then follow through.

Chris J said:
I could be misreading this, but it sounds like a stolen phone. I'd contact the seller and ask for a refund, say next call is to the police... then follow through.
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Click to collapse
phone was prolly reported lost or stolen and is prolly blacklisted

Guys the op edited his post ages ago saying it was reported stolen. Mystery solved lol.

closed

Related

[Q] New T989 never receive unlock message

I have a new T989 I bought without a contract. I have a Simple Mobile sim card. I have rooted and installed Juggernaut Rom. Before I rooted and now no changes in the fact when I install any sim I get no message of invalid or a place to enter unlock code.I know SM is suppose to work without unlock. But I havent been able to get SM to work at all. Do i need to flash another rom, because it seems that Im locked into Tmobile so far. Any help much appreciated!
cablemeblind said:
I have a new T989 I bought without a contract. I have a Simple Mobile sim card. I have rooted and installed Juggernaut Rom. Before I rooted and now no changes in the fact when I install any sim I get no message of invalid or a place to enter unlock code.I know SM is suppose to work without unlock. But I havent been able to get SM to work at all. Do i need to flash another rom, because it seems that Im locked into Tmobile so far. Any help much appreciated!
Click to expand...
Click to collapse
Which .apn are you using? are calls working with the exception of data and mms?
Sent from my SGH-T989 using XDA App
I have not changed the .APN. Nothing is working , there is a circle with a line through it in top status bar. Just get " mobile network not available" Im lost at how others have used Simple Mobile sims with nothing extra but to configure the mms/internet.
simple mobile is tmobile, you can use a tmo phone without unlocking with a simple mobile sim, i still have my simple mobile sim from when i used it on my vibrant, and i was able to make a call from my sgs2 without unlocking, so i might be wrong but you should try with an at&t sim, the apn settings for simple are on their site also.
Weird, I'm experiencing the same issue.
I believe the Simple Mobile SIM card is fine, because it works in /other/ (non-smart) phones such as my T-Mobile branded Motorola V195 and Nokia 6030 - I can place and receive calls and text messages.
But the Samsung Galaxy S II T989 is always stuck on "Searching" on the lock screen, and Settings: Wireless and network: Mobile networks: Network operators: Search now: only turns up "T-Mobile" and "AT&T" under Available Networks, both of which say "Your SIM card does not allow a connection to this network" when I tap on them.
Oh yes, and I did program the Access Point Names (APNs) as per Simple Mobile's instructions, twice.
Both with the stock ROM, and with Juggernaut-v4.1 (as it so happens). Baseband version T989UVKL1.
I'll try and find someone with a working T-Mobile SIM card, test that in the phone tomorrow, and report back.
Sim is prolly bad I had same issue when I first put my sim in try another simple sim, maybe sticking it in non smart phones Burns something cus that's exactly how it went down for me:/ when i was using an older phone as a temp, then bought the sg2 and didn't work try using ur sim on another smart phone if it doesn't read it it's toast like mine was
Sent from my SGH-T989 using xda premium
I tested a coworker's T-Mobile SIM card in the phone and had exactly the same problems (no network/unable to find network - just AT&T and T-Mobile), whereas my coworker was able to use my SIMPLE Mobile SIM card in their phone successfully.
I flashed my baseband from to T989UVKID *, and the behavior is the same - still saying that it's not registered, and still only shows AT&T and T-Mobile when I search for networks. Co-worker's SIM card still doesn't allow me to connect to T-Mobile, either.
I'm starting to think the IMEI for this phone might have been reported stolen, and maybe it's being blocked externally (I did buy it from a pawn shop eBay seller - albeit one with good feedback). Hopefully T-Mobile can tell me if I call them up.
*-Well, I loaded the zipfile from topic "1426001 - [RADIOS] CWM Flashable Modems" onto my sdcard and applied update from zip, and Settings: About phone says "Baseband version T989UVKID" now.
http://forum.xda-developers.com/showthread.php?t=1426001&page=18
probably blacklisted , sounds like this phone is blacklisted a lot people buying and selling before its even payed off , or getting a replacement and then selling
Sent from my SGH-T989 using xda premium
Ya sounds like that. You know what my brother had a vibrant brand new from someone on cragslist and then several months later his gave same problem. He was on Simple Mobile. He called t Mobile and believe it or not said they don't black list phones and say it is not possible for them to do so. It was different reps too that said the same thing. I don't know. Maybe true?
Sent from my SGH-T989 using XDA App
IMEI blacklisted
I just borrowed the SIM card from a coworker's AT&T phone. I had to unlock my Galaxy, but I'd purchased an unlock code a few days ago before I realized that the problem wasn't a SIM lock.
Sure enough, the phone works fine on AT&T's network. 2187 kbps down, 436 kbps up, 105ms ping (in my area).
It's definitely the carrier blocking my phone. Now to see if I can return it. Hey, it will work on the AT&T network now, or maybe the seller can catch the person that sold them the phone.
P.S. Judging by the threads on support.t-mobile.com, Support L1 doesn't have access to or know about the IMEI blocks, but L2 does. Case in point:
support.t-mobile.com/thread/15348
Incidentally, I don't feel that it's T-Mobile's fault that I got a blacklisted phone, although I would like it if they *published* their IMEI blacklists. In Australia, you can punch in an IMEI code and see if it's blacklisted.
amta.org.au/pages/amta/Check.the.Status.of.your.Handset

[Q] [HELP] Phone no longer gets signal

Today at 1030AM I sent a MMS and it went thru.
I tried sending a SMS around an hour later and it failed. I did notice that the phone said it was Searching... for signal.
I thought rebooting would help but after reboot... I no longer have signal at all.
I've tested my SIM on an different phone and it works. I've tried a coworker's SIM in my SGS2 and it doesn't work.
Wifi Calling won't even connect.
The phone was bought on Ebay... do you think the IMEI is banned?
Has anyone experienced this?
Please help!
chronicrebellion said:
Today at 1030AM I sent a MMS and it went thru.
I tried sending a SMS around an hour later and it failed. I did notice that the phone said it was Searching... for signal.
I thought rebooting would help but after reboot... I no longer have signal at all.
I've tested my SIM on an different phone and it works. I've tried a coworker's SIM in my SGS2 and it doesn't work.
Wifi Calling won't even connect.
The phone was bought on Ebay... do you think the IMEI is banned?
Has anyone experienced this?
Please help!
Click to expand...
Click to collapse
sounds like it. you better open a dispute with ebay!
I'm on the phone with Tmobile right now so hopefully I can sort it out...
I know the antenna is working because it is unlocked and another coworker's ATT sim is working just fine...
chronicrebellion said:
I'm on the phone with Tmobile right now so hopefully I can sort it out...
I know the antenna is working because it is unlocked and another coworker's ATT sim is working just fine...
Click to expand...
Click to collapse
yep for sure then! it has been blacklisted. The seller must have reported it stolen or stopped paying his subsidized bill.
Teo032 said:
yep for sure then! it has been blacklisted. The seller must have reported it stolen or stopped paying his subsidized bill.
Click to expand...
Click to collapse
yup.. blacklisted.
the ebay seller said he'd refund me the money after returning the phone because apparently the supplier was getting the phone from individuals that didn't pay their payments on EIP (Equipment Installment Plan).

Possibly Blacklisted? Hardware issues? Help

So i bought a Note II the other day on craigs list. I met the guy at a mall even though he offered to meet at his house. The phone still had all the stickers and screen protectors on it and had clearly never been used. We powered it up and I popped my SIM in and it worked. I got an LTE connection right away. It is a Bell phone and I had a Bell SIM card. After a few hours, it stopped connecting. I get "selected network (Bell) unavailable". If i try taking out the SIM and re inserting it multiple times along with rebooting it I can sometimes get a connection for a very short while... Less than a few minutes or so. I've taken it to Bell and they said it's not reported stolen, however, they absolutely have no record of the phone at all! It's a phantom phone. Definitely Bell branded as it worked with my SIM and has all the Bell apps when I boot it up. Bell won't touch it cause they have no history of it. I tried calling the guy back and he didn't hesitate to answer me. But he speaks very poor english and got upset and defensive when I politely asked for more information about the phone (Where he got it, if it's stolen). I got nothing out of him and he was practically crying because he said I was "Bullying him".
I'm floored. I don't have a clue what to do.. It's a freaking wifi tablet.... That's it. $600 down the drain.. Does anybody know what I can do?
As I understand it, you wouldn't be able to connect at all if it was blacklisted. It does sound odd to me though that this is happening.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
My brother had a similar case when he bought Iphone 5 (locked to bell). The guy who sold it to him could barely speak English. Later my brother tried to use SIM and it wouldn't allow him. He called bell and was told that its locked due to fraud or something. He called the guy he refused to return money. I think Bell is more strict when it comes device frauds.
ruinkhan said:
My brother had a similar case when he bought Iphone 5 (locked to bell). The guy who sold it to him could barely speak English. Later my brother tried to use SIM and it wouldn't allow him. He called bell and was told that its locked due to fraud or something. He called the guy he refused to return money. I think Bell is more strict when it comes device frauds.
Click to expand...
Click to collapse
Would unlocking and using another provider potentially work then?
I wouldnt know that. My brother couldnt unlock his Iphone 5 for obvious reasons.
However you can follow this thread (to unlock your device for free). See if that works, but if its blacklisted in their system I assume it wont work no matter what.
logan_izer10 said:
So i bought a Note II the other day on craigs list. I met the guy at a mall even though he offered to meet at his house. The phone still had all the stickers and screen protectors on it and had clearly never been used. We powered it up and I popped my SIM in and it worked. I got an LTE connection right away. It is a Bell phone and I had a Bell SIM card. After a few hours, it stopped connecting. I get "selected network (Bell) unavailable". If i try taking out the SIM and re inserting it multiple times along with rebooting it I can sometimes get a connection for a very short while... Less than a few minutes or so. I've taken it to Bell and they said it's not reported stolen, however, they absolutely have no record of the phone at all! It's a phantom phone. Definitely Bell branded as it worked with my SIM and has all the Bell apps when I boot it up. Bell won't touch it cause they have no history of it. I tried calling the guy back and he didn't hesitate to answer me. But he speaks very poor english and got upset and defensive when I politely asked for more information about the phone (Where he got it, if it's stolen). I got nothing out of him and he was practically crying because he said I was "Bullying him".
I'm floored. I don't have a clue what to do.. It's a freaking wifi tablet.... That's it. $600 down the drain.. Does anybody know what I can do?
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Click to collapse
I'd reset the phone and try a brand new sim card or someone else's Bell sim card.
Dr Tone said:
I'd reset the phone and try a brand new sim card or someone else's Bell sim card.
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Click to collapse
+1, have to go through some process of elimination troubleshooting....

[Q] IMEI blocked?

Okay so I found galaxy note 2 from a craiglist deal, popped in sim card, everything worked great as its a tmobile version but said per seller that it was unlocked. 30 minutes later after the deal my device had been blocked from network use. My sim would no longer work in my older phone, so I called and got that fixed, but I now have a stupid nice phone that im using for a paper weight. Obviously the person who sold it to me either knew it was reported lost or stolen, or reported it after selling it to me, its whatever it happens right.
What are my options? I really want to be able to use this phone and spent a lot of money on it. I appreciate all input.
Try using another sim card I suppose
Sent from my Xperia Ray
I did, I even went to the AT&T store and they gave me a new sim card and it worked, made calls, surfed the web for like 10 minutes and the same thing happened.
pr0cl1v1ty said:
I did, I even went to the AT&T store and they gave me a new sim card and it worked, made calls, surfed the web for like 10 minutes and the same thing happened.
Click to expand...
Click to collapse
the only thing you can do is have the seller call att or tmobile, what ever its branded and tell them they found the devise and att can unblock the imei
Sounds like u was scammed.
Sent from my SGH-T889
Only other option may be to try it on the other carrier. If it's a TMo phone, try it on ATT and vice versa.
---------
G1(CM7)--> G2(CM9)--> Note 2 T889 stock (root + multiwindow mod)
darocsfinest1 said:
the only thing you can do is have the seller call att or tmobile, what ever its branded and tell them they found the devise and att can unblock the imei
Click to expand...
Click to collapse
Yea, I've been trying to figure out how to lookup the original buyer of this phone.
pr0cl1v1ty said:
Okay so I found galaxy note 2 from a craiglist deal, popped in sim card, everything worked great as its a tmobile version but said per seller that it was unlocked. 30 minutes later after the deal my device had been blocked from network use. My sim would no longer work in my older phone, so I called and got that fixed, but I now have a stupid nice phone that im using for a paper weight. Obviously the person who sold it to me either knew it was reported lost or stolen, or reported it after selling it to me, its whatever it happens right.
What are my options? I really want to be able to use this phone and spent a lot of money on it. I appreciate all input.
Click to expand...
Click to collapse
If it is locked. Unlock and use through other carrier either tmobile or something that uses tmobile network mvno. If u have att note 2.
Its starting to look like its just not safe to buy this phone off Craigslist...
Sent from my SGH-T889 using xda premium
Its not this phone. Its any phone. Run the numbers before you buy like a good consumer
Sent from my SGH-T889
I don't know if you guys have reading comprehension problems or what... Dude said he used on tmo for 30 minutes and then got blocked, and then did the same thing with AT&T. For those of you that don't know AT&T and T-Mobile now share their blacklists, meaning it will not work on any carrier that uses any of those towers. Sad to say your best option would be to sell to an international user on celltraderonline. Be very clear that it is on the US blacklist and will not work with AT&T, T-Mobile or their sister carriers.
Have you tried any T-Mobile or AT&T MVNO's like Simple Mobile or Red Pocket? That might work. If not your pretty much screwed. Unless you use it in another country.
Sent from my SGH-T889 using xda app-developers app
JOSE89178 said:
Have you tried any T-Mobile or AT&T MVNO's like Simple Mobile or Red Pocket? That might work. If not your pretty much screwed. Unless you use it in another country.
Sent from my SGH-T889 using xda app-developers app
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Wow, I guess you didn't read my post above yours.
I have been "burnt" also with buying a T-Mo Note 2 on Craigslist. I used my phone for 2 mos before it got blocked from T-Mo. I used the dialer tricked and unlocked the phone and now using it on Straight Talk Att sim. But you are right you can't use it on T-Mo network or any of the mvnos. You can only use it for ATT mvnos. I get 4g speeds and everything.
KillaHurtz said:
Wow, I guess you didn't read my post above yours.
Click to expand...
Click to collapse
Wow, I guess two people can't answer at the same time.
The posts are just three minutes apart.
I guess you read my mind lol. I never saw your post. I never would of posted something double and make myself look like a fool CD they were less then 3 min apart. So excuse me :banghead:
Sent from my SGH-T889 using xda app-developers app
dwest3784 said:
I have been "burnt" also with buying a T-Mo Note 2 on Craigslist. I used my phone for 2 mos before it got blocked from T-Mo. I used the dialer tricked and unlocked the phone and now using it on Straight Talk Att sim. But you are right you can't use it on T-Mo network or any of the mvnos. You can only use it for ATT mvnos. I get 4g speeds and everything.
Click to expand...
Click to collapse
if the phone has been imei blacklisted it will not work on any united states gsm service that includes straight talk... highly doubt you have a blocked phone working on straight talk
I had another thread going about being blocked on imei.
I just called tmobile and talked to them for about thirty minutes about my situation.
A quick summarization of the conversation is:
- The previous owner has been accused of fraud so that is the reason of the blocked IMEI.
- Can't do anything to unblock it, unless the previous owner retracts ther dues or whatever it is that needs to be payed.
- No third party unlocking will work.
Well for me, I fortunately have his information such as address and phone number and the text conversation still logged on my old phone. Luckily I called him today as a private number to check if he's phone still worked and still does, thank god.
Now I'm planning on calling him up tomorrow and, professionally, tell him my situation. When I met the guy, he didn't seem like a bad guy but hey, never judge a book by it's cover eh.
If he refuses any of these or won't agree to a median than I'll have to take legal actions.
That's my plan that is. I am not going to let $600.00 go to waste on a blocked phone! I'm taking this guy all the way.
*#06#
Sent from my SGH-T889 using xda premium
not sure but can't you get rid of your IMEI by flashing a bunch of times? I had this happen with my SK4G, my IMEI number under settings was a bunch of 0s. When I called up T-mobile and asked for an unlock code for the phone, it didn't work because my IMEI was screwed up. I ended up having to alter some Hex file in order to unlock it

not registered on network!

ok, tmobile gs3.. just bought the phone used off craigslist. i have a working tmobile micro sim card in the phone verified by putting it in another phone it works fine. everything about the gs3 works except i cant make calls, texts or no internet except if im on wifi. whenever i try to make a call i get a pop up saying "not registered on network". i have full signal bars, airplane mode is not on , in mobile networks under APN's, tmobile US is owing and checked.. networks is set to auto.. i called tmobile and they verified my sim and refreshed the network , they also verified the phone is not stolen or blocked but he did say the imei# is not showing in his system as a tmobile gs3?? only way i can verify this is a real tmobile gs3 is for 1 the back cover says tmobile and when i first got it it had all the normal tmobile bloat.. kinda confused about what else to do, i tried using another known working tmobile sim and it does the same thing. ive reset it many times, even completely flashed a new rom and same thing, " not registered on network"!
You may have to unlock the phone. And make sure the Apn reads epc.tmobile.com
yes it does read epc.tmobile.com.. guess ill try to unlock it and see. any free ways to unlock this phone or gotta pay?
Your phone have been blacklisted. Call Tmobile to confirm.
i did call tmobile, they said my imei# isnt even showing up in there system. guy with customer support told me it isnt being reported lost or stolen cause the imei# isnt even showing?
Where did you get the imei number? From the phone's menu system or the back of the phone. Tmobile should have the IMEI in their system or else you won't be able to make a call. If it is not in their system then there is definitely something fishy with your phone.
called tmobile again and told them i thought it was blacklisted, lady checked my imei# .. yep! said its blocked and couldnt tell me why other then id have to have the person i got it from call and they arent answering there phone, hmmmm..wander why. said they either didnt pay the bill or reported it lost or stolen. never realized tmobile phones could be blocked so anyone out there about to buy a tmobile phone, check out the imei with tmobile first and make sure there not on a installment plan. cause if they are and they leave tmobile or dont pay there bill they can shut the phone down from being used on there network.

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