[Q] [HELP] Phone no longer gets signal - T-Mobile Samsung Galaxy S II SGH-T989

Today at 1030AM I sent a MMS and it went thru.
I tried sending a SMS around an hour later and it failed. I did notice that the phone said it was Searching... for signal.
I thought rebooting would help but after reboot... I no longer have signal at all.
I've tested my SIM on an different phone and it works. I've tried a coworker's SIM in my SGS2 and it doesn't work.
Wifi Calling won't even connect.
The phone was bought on Ebay... do you think the IMEI is banned?
Has anyone experienced this?
Please help!

chronicrebellion said:
Today at 1030AM I sent a MMS and it went thru.
I tried sending a SMS around an hour later and it failed. I did notice that the phone said it was Searching... for signal.
I thought rebooting would help but after reboot... I no longer have signal at all.
I've tested my SIM on an different phone and it works. I've tried a coworker's SIM in my SGS2 and it doesn't work.
Wifi Calling won't even connect.
The phone was bought on Ebay... do you think the IMEI is banned?
Has anyone experienced this?
Please help!
Click to expand...
Click to collapse
sounds like it. you better open a dispute with ebay!

I'm on the phone with Tmobile right now so hopefully I can sort it out...
I know the antenna is working because it is unlocked and another coworker's ATT sim is working just fine...

chronicrebellion said:
I'm on the phone with Tmobile right now so hopefully I can sort it out...
I know the antenna is working because it is unlocked and another coworker's ATT sim is working just fine...
Click to expand...
Click to collapse
yep for sure then! it has been blacklisted. The seller must have reported it stolen or stopped paying his subsidized bill.

Teo032 said:
yep for sure then! it has been blacklisted. The seller must have reported it stolen or stopped paying his subsidized bill.
Click to expand...
Click to collapse
yup.. blacklisted.
the ebay seller said he'd refund me the money after returning the phone because apparently the supplier was getting the phone from individuals that didn't pay their payments on EIP (Equipment Installment Plan).

Related

Unable to register to network problem.

Anybody ever have this problem? My phone had been working well for the last 5 months and now it is unable to connect to tmobile. I replaced it with the new sim and it still has the same problem. Placing the sim in another Tmobile does work however.
I am still unable to connect using Juggernaut, All the ICS roms, etc.
Even Odin back to stock and it still doesn't register to the network. I look at the APN settings and it is clicked for Tmobile.
Dattack said:
Anybody ever have this problem? My phone had been working well for the last 5 months and now it is unable to connect to tmobile. I replaced it with the new sim and it still has the same problem. Placing the sim in another Tmobile does work however.
I am still unable to connect using Juggernaut, All the ICS roms, etc.
Even Odin back to stock and it still doesn't register to the network. I look at the APN settings and it is clicked for Tmobile.
Click to expand...
Click to collapse
Sounds like the device is blacklisted. Where did you buy it from ?
Yes it was blacklisted. I got it unopened from craigslist. Tmobile blocked it after i have been using for 4 months.
They won't tell me why or how to resolve it. Oh welll . I lost money on this one.
Hey dattack I sent u a pm.. please respond
Uh oh sounds like someone has a sketchy and illegal solution they don't want to discuss among the public lol
Sent from my SGH-T989 using XDA
I am just going to keep it using talkatone until i buy legit sg3 from tmobile. Very expensive media player I must say.
please consider selling it to me .. so that i can use it to test my apps obviously once u have bought your s3
Dattack said:
Anybody ever have this problem? My phone had been working well for the last 5 months and now it is unable to connect to tmobile. I replaced it with the new sim and it still has the same problem. Placing the sim in another Tmobile does work however.
I am still unable to connect using Juggernaut, All the ICS roms, etc.
Even Odin back to stock and it still doesn't register to the network. I look at the APN settings and it is clicked for Tmobile.
Click to expand...
Click to collapse
I have a Galaxy SIII sitting in front of me that I have to get the seller to refund my money cause of this problem. Tmo says the phone was reported as not received after ordering. I guess when they do that, they block the IMEI and won't unblock it for anyone but the original seller. I guess after they pay for the phone.

[Q]Samsung galaxy s2 not connecting to tmobile's network?? HELP?!?!

anyone out there have this same problem? for some reason my phone just didnt get any connection to tmobile and when trying to reconnect to network. it just says sim not able to connect to carrier.
Have you reseated your Sim? Or called tmo?
Sent from my SGH-T989 using XDA
yup. i havent called tmobile i plan on doing that tomorrow. but ive changed roms. changed the radio. and nothing.
Did you buy it from Tmobile or from ebay or craigslist? I bought mine of craigslist and my IMEI got blacklisted because of previous owner. And I got same message error,.
same thing happened to my galaxy s2. It all of a sudden stopped working. They wont give me any further information when I called them. The only solution was to get the person to lift the block by calling in. However I cant even contact that person since that persons number doenst work anymore and the phone was bought off of craigslist. No reciept no proof of purchase besides the phone and original box.
This has been happening for a long time now, and many many threads about it., so the sympathy level for those of you getting scammed is minimal., do your homework and protect yourself when buying off craigslist.
Sent from my SGH-T989 using XDA

Possibly Blacklisted? Hardware issues? Help

So i bought a Note II the other day on craigs list. I met the guy at a mall even though he offered to meet at his house. The phone still had all the stickers and screen protectors on it and had clearly never been used. We powered it up and I popped my SIM in and it worked. I got an LTE connection right away. It is a Bell phone and I had a Bell SIM card. After a few hours, it stopped connecting. I get "selected network (Bell) unavailable". If i try taking out the SIM and re inserting it multiple times along with rebooting it I can sometimes get a connection for a very short while... Less than a few minutes or so. I've taken it to Bell and they said it's not reported stolen, however, they absolutely have no record of the phone at all! It's a phantom phone. Definitely Bell branded as it worked with my SIM and has all the Bell apps when I boot it up. Bell won't touch it cause they have no history of it. I tried calling the guy back and he didn't hesitate to answer me. But he speaks very poor english and got upset and defensive when I politely asked for more information about the phone (Where he got it, if it's stolen). I got nothing out of him and he was practically crying because he said I was "Bullying him".
I'm floored. I don't have a clue what to do.. It's a freaking wifi tablet.... That's it. $600 down the drain.. Does anybody know what I can do?
As I understand it, you wouldn't be able to connect at all if it was blacklisted. It does sound odd to me though that this is happening.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
My brother had a similar case when he bought Iphone 5 (locked to bell). The guy who sold it to him could barely speak English. Later my brother tried to use SIM and it wouldn't allow him. He called bell and was told that its locked due to fraud or something. He called the guy he refused to return money. I think Bell is more strict when it comes device frauds.
ruinkhan said:
My brother had a similar case when he bought Iphone 5 (locked to bell). The guy who sold it to him could barely speak English. Later my brother tried to use SIM and it wouldn't allow him. He called bell and was told that its locked due to fraud or something. He called the guy he refused to return money. I think Bell is more strict when it comes device frauds.
Click to expand...
Click to collapse
Would unlocking and using another provider potentially work then?
I wouldnt know that. My brother couldnt unlock his Iphone 5 for obvious reasons.
However you can follow this thread (to unlock your device for free). See if that works, but if its blacklisted in their system I assume it wont work no matter what.
logan_izer10 said:
So i bought a Note II the other day on craigs list. I met the guy at a mall even though he offered to meet at his house. The phone still had all the stickers and screen protectors on it and had clearly never been used. We powered it up and I popped my SIM in and it worked. I got an LTE connection right away. It is a Bell phone and I had a Bell SIM card. After a few hours, it stopped connecting. I get "selected network (Bell) unavailable". If i try taking out the SIM and re inserting it multiple times along with rebooting it I can sometimes get a connection for a very short while... Less than a few minutes or so. I've taken it to Bell and they said it's not reported stolen, however, they absolutely have no record of the phone at all! It's a phantom phone. Definitely Bell branded as it worked with my SIM and has all the Bell apps when I boot it up. Bell won't touch it cause they have no history of it. I tried calling the guy back and he didn't hesitate to answer me. But he speaks very poor english and got upset and defensive when I politely asked for more information about the phone (Where he got it, if it's stolen). I got nothing out of him and he was practically crying because he said I was "Bullying him".
I'm floored. I don't have a clue what to do.. It's a freaking wifi tablet.... That's it. $600 down the drain.. Does anybody know what I can do?
Click to expand...
Click to collapse
I'd reset the phone and try a brand new sim card or someone else's Bell sim card.
Dr Tone said:
I'd reset the phone and try a brand new sim card or someone else's Bell sim card.
Click to expand...
Click to collapse
+1, have to go through some process of elimination troubleshooting....

Bought T-Mo S2 today for use for my mom. Will not connect to network.

Hey all. Mom dropped her phone in the toilet and needed a replacement. Bought a used T-Mo S2 off Craigslist today. SIM card in, all contacts are found off the SIM but when I try to connect to a network or make a call it tells me "Your SIM card does not allow a connection to this network".
I restored to stock using ODIN and a post here , and still having the same problem. I believe my mother called and reported the phone damaged, is it possible they have deactivated the SIM? Or is it that the phone itself is somehow broken? I will try another sim that I know is working and report back shortly.
Note : carrier is T-Mobile, phone is T-Mobile.
I will be updating using Kies as soon as the battery is charged enough to allow it.
Just checked the IMEI and it was reported stolen.
****ing assholes I swear to ****, people are so ****ing horrible. ****ing ****heads.
Deleted
richardlibeau said:
Sounds like the sim card is defective. To be sure though go into settings under mobile networks and see if once you select carrier that is gives you the option to pick on. It should give you tmobile and at&t at least. Once it does select tmobile once it does it should then say connected to network.
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Okay, well.
I tried the old SIM. Same thing. Tried a known working SIM (My sisters SIM. Also T-Mobile. In her phone it works absolutely fine.) When I put known-working SIM in the S2 it says the same. If I hit "Availible Networks" it shows T-Mobile and AT&T. If I hit T-Mobile it gives me the "Your SIM card does not allow a connection to this network" message. EVEN WITH KNOWN WORKING SIM.
Looks like they jipped you dude, they sold u a Black listed phone.... u cant do nothing about it they ripped u off. phones garbage. If u want to make sure just call T-mobile
I could be misreading this, but it sounds like a stolen phone. I'd contact the seller and ask for a refund, say next call is to the police... then follow through.
Chris J said:
I could be misreading this, but it sounds like a stolen phone. I'd contact the seller and ask for a refund, say next call is to the police... then follow through.
Click to expand...
Click to collapse
phone was prolly reported lost or stolen and is prolly blacklisted
Guys the op edited his post ages ago saying it was reported stolen. Mystery solved lol.
closed

Your sim card does not allow a connection to this network

Hi guys, I am sorry if it was already posted here, I could not find similar topics or posts. I have a problem with the network. When I try to call someone it says 'not registered on network'
I have been using galaxy s3 tmobile since last year november. I bought it from a police officer, he gave me unlock codes from tmobile. I used the phone on tmobile for 6-7 months and than I switched to staright talk unlimited and have been using it till yesterday. Yesterday suddenly my phone/ data/ sms.... stopped working. I was using cm10.1.3 than I thought, it is related to kernel/radio or modem and flashed back to stock rom.
But I still have the same problem.
The signal bar is full. I went to apn setting and played with it little, but no results. I tried to connect to the network, it says ' sim card does not allow a connection to this network'. I chatted with tmobile agent: she said, it must work on any network other than tmobile. I put my sim card on iphone, it works, but when I insert any simcard on my phone, it gives same issue. I checked my imei on tmobiles network, the result is: imei blocked. Could anyone help me with it please. ???? :banghead:
Sent from my SGH-T999 using xda app-developers app
bek23 said:
Hi guys, I am sorry if it was already posted here, I could not find similar topics or posts. I have a problem with the network. When I try to call someone it says 'not registered on network'
I have been using galaxy s3 tmobile since last year november. I bought it from a police officer, he gave me unlock codes from tmobile. I used the phone on tmobile for 6-7 months and than I switched to staright talk unlimited and have been using it till yesterday. Yesterday suddenly my phone/ data/ sms.... stopped working. I was using cm10.1.3 than I thought, it is related to kernel/radio or modem and flashed back to stock rom.
But I still have the same problem.
The signal bar is full. I went to apn setting and played with it little, but no results. I tried to connect to the network, it says ' sim card does not allow a connection to this network'. I chatted with tmobile agent: she said, it must work on any network other than tmobile. I put my sim card on iphone, it works, but when I insert any simcard on my phone, it gives same issue. I checked my imei on tmobiles network, the result is: imei blocked. Could anyone help me with it please. ???? :banghead:
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If the IMEI is blocked then the seller has reported the phone to be stolen. There's not much that can be done in that case to the phone. You can talk to the Seller if you want.
Doesn't sound like a police officer to me. Probably lied to you to make the sale. Either he reported it lost/stolen like Perseus said, or he never fully paid it off and stopped making payments. Either way, the device is now almost certainly considered to be stolen property. You can unlock it and sell overseas, but otherwise you are pretty much screwed I am sorry to say.
You need to call T-Mobile to find out why it's been blacklisted. If it's been reported stolen, or was never fully paid for try to contact the seller and ask about it. If you can't get in touch with him you may want to consider filing a police report.
Only other possibility, but highly unlikely, is if some a$$ cloned their device using your imei (either randomly entered or obtained some other way). In this very unlikely scenario it wouldn't be the sellers fault, unless he gave the IMEI to someone to use or used it himself.
It's much more likely the seller did this to you since this, unfortunately, happens all the time.
Like stated previously, there isn't much you can do if you can't resolve things with the seller.
Sorry to hear about your misfortune.. good luck though.
Sent from my SGH-T999N using Tapatalk
Thank you for the replies, I have called tmobile, they say it's not fully paid off or the customer has stopped the services at all, at the time of purchase I was 100% sure he was police officer, he showed his badge and all the stuff in the car.
How can I unlock it? I might want to sell overseas.
Anyway, I was thinking about move to n5, but it is too early, coz n5 is not out yet
Sent from my SGH-T999 using xda app-developers app
In the general section is a SIM Unlock thread. Should be on the first page or two.
If he is actually a cop, I'd call him up and ask about it. If he only recently cut his service, it may have been unintentional that you got screwed as a result. Maybe he had forgot all about it. Considering how long it's been, he probably had it close to paid off, so maybe he'd be willing to pay off the balance to T-Mobile to have it unblocked. Or it might be worth it to you, depending on the amount owed, to pay it yourself if he can't or won't.
Granted, it would suck to have to, but if he only owes like $50, might be worth considering.
Sent from my SGH-T999N using Tapatalk
bek23 said:
Thank you for the replies, I have called tmobile, they say it's not fully paid off or the customer has stopped the services at all, at the time of purchase I was 100% sure he was police officer, he showed his badge and all the stuff in the car.
How can I unlock it? I might want to sell overseas.
Anyway, I was thinking about move to n5, but it is too early, coz n5 is not out yet
Click to expand...
Click to collapse
If its not paid for then t-mo will release it after you pay up. Nexus 5 is ways away. You will have to go without a phone.
Unlock, ask T-mo or use online services on ebay
Well it is pre unlocked, or should I unlock again?
Sent from my SGH-T999 using xda app-developers app
bek23 said:
Well it is pre unlocked, or should I unlock again?
Click to expand...
Click to collapse
No Need. If you know its unlocked then go ahead and sell Overseas.
Thank you very much who helped me with this issue, and of course the seller cut his services and even his number is not available anymore, no replies from email, but I am happy that nexus 5 is play store now, yeey
Sent from my SGH-T999 using xda app-developers app

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